See the publications that are specific to your language, phone model, and multiplatform firmware release. Navigate from the following Uniform Resource Locator (URL):

https://www.cisco.com/c/en/us/products/collaboration-endpoints/ip-phone-8800-series-multiplatform-firmware/index.html

You can set the BroadSoft Personal directory as the target directory to store the newly added contacts. When this feature is enabled, your users can select the new option Add contact to add contacts to the target directory on the phone.

To enable this feature, use the field Add Contacts to Directory Personal under the section XSI Phone Service from Voice > Phone.

The phone now supports the users to add, edit, and delete the contacts in the BroadSoft Personal directory. It also supports the users to add contacts from recent calls or any types of directories (if enabled), including:

• All directories

• Personal address book

• BroadSoft directory, including the following subdirectories:

  • Enterprise

  • Group

  • Personal

  • Enterprise Common

  • Group Common

• LDAP directory

• Bluetooth-paired phone

Where to Find More Information

• Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide

• Cisco IP Phone 8800 Series Multiplatform Phones User Guide

You can use Domain Name System Service (DNS SRV) records to establish connection between the BroadSoft XMPP server and the phone. The phone looks for the IP address of the XMPP server, it first sends DNS SRV query on the given domain name. If there is no A record in the DNS SRV response, then it tires A record lookup for the same domain.

To enable this feature, you can use the Port field under the Broadsoft XMPP section from Voice > Phone. The port number must be set to 0.

Where to Find More Information

• Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide

You can enable or disable precondition signaling separately.

As in the previous release, precondition is combined with the 100REL SIP extension. When you enable the 100REL SIP feature, the precondition signaling is enabled at the same time.

Precondition signaling defers incoming call notifications until the phone receives the message that preconditions are satisfied to establish the call.

To enable this feature, you can use the Precondition Support field under the SIP Settings section from Voice > Ext (n).

Where to Find More Information

• Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide

You can show or hide the Call filter menu item on the phone for the users of the assistant role. To enable this menu item, you can use the Assistant Call Filter field under the Menu Visibility section from Voice > Phone.

Besides, the phone provides the following enhancements for the executive and assistant respectively:

• Executive:

  • Call filter mode and Call filter type options: New options in which the executive specifies for the call filtering criteria.

  • Assistant List screen: A new phone screen that shows all the associated assistants for the executive.

• Assistant:

  • Executive List screen: A new phone screen that shows all the associated executives for the assistant.

  • Opt-in and Opt-out options: New options for the assistant to opt in to or opt out of the associated executive's assistants pool.

  • Divert screen: A new phone screen in which the assistant can activate or deactivate for call diversion. And the assistant can enter the divert number in the screen.

  • Call filter screen: A new phone screen in which the assistant can activate or deactivate call filtering for an executive.

Note	To enable the enhancements of the Executive-Assistant setting on the phone, you must connect the phone extension to the XSI BroadWorks server.

Where to Find More Information

• Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide

• Cisco IP Phone 8800 Series Multiplatform Phones User Guide

You can specify the HTTP header for the URL that is used for the PRT upload script.

Only the PRT log collector uses the feature.

To enable this feature, you can use the PRT HTTP Header and PRT HTTP Header Value fields under the Problem Report Tool section from Voice > Provisioning.

Where to Find More Information

• Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide

You can customize the product configuration version that shows as the menu item Configuration version on the phone screen Product information.

To enable this feature, set the value for the element <Device_Config_Version> in the phone configuration file (cfg.xml).

Note	This is the only method to configure the element.

Where to Find More Information

• Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide

• Cisco IP Phone 8800 Series Multiplatform Phones User Guide

You can configure the Option, Call, Edit call, and Filter, softkeys on the screen for All, Placed, Received, and Missed calls list. When you press the Recents softkey on the phone, you can directly access the All calls screen and see the list of all types of recents calls.

To implement this feature, a new parameter Broadsoft Call History Key List is added. In the phone web interface, access this new parameter in the Programmable Softkeys section from Voice > Phone tab. The Broadsoft Call History Key List parameter defines the values for the softkeys Option, Call, Edit call, and Filter for All, Placed, Received, and Missed calls list.

Where to Find More Information

• Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide

• Cisco IP Phone 8800 Series Multiplatform Phones User Guide

You can set the preference for the executive-assistant role that the phone selects. The preference setting on the phone and the role relationship setting on the BroadWorks can finally determine the actual role for the phone.

The phone can determine its role even when it retrieves both roles from the BroadWorks server.

To enable this feature, you can use the Executive Assistant Role field under the Executive Assistant section from Voice > Phone.

Where to Find More Information

• Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide

• Cisco IP Phone 8800 Series Multiplatform Phones User Guide

With the release 11.3(3), support to convert V15 and later hardware revisions of Cisco IP 8800 series audio phones is added. However, older hardware revisions of 8800 series audio phones are still supported for migrating to multiplatform phones.

This release also introduces a new transition firmware to migrate a phone. When an enteprise phone migrates to a multiplatform (MPP) phone using this new transition firmware, the migrated MPP phone can be migrated back to the enterprise phone without using any further license. A new parameter Transition Authorization Type is introduced to indicate the type of license that your user uses in the migration process. On the phone web interface, navigate Info > Product Information to access this parameter. The parameter has the following values.

• Blank－the MPP phone requires a license to migrate to enterprise firmware.

• Classic－the MPP phone can be migrated to enterprise firmware without using a license but it still needs to follow the regular process to complete its migration.

  .

• WxC－the MPP phone can be migrated to enterprise firmware without using a license but it still needs to follow the regular process to complete its migration.

Cisco IP Multiplatform Phone 7800 Series and Cisco IP Multiplatform Phone 8800 Series support this feature.

The new transition firmware adds support to convert V15 and later hardware revisions of Cisco IP 8800 series audio phones. After the phone completes the MPP Firmware conversion, they need to meet the minimum requirements of the MPP Firmware version 11.3.3.

• CP-8811-K9= *(V15 or later)

• CP-8841-K9= *(V15 or later)

• CP-8851-K9= *(V15 or later)

• CP-8861-K9= *(V15 or later)

You can enable synchronization of the Call Waiting and Anonymous Call Rejection functions between a specific line and a BroadSoft server. When enabled, the line gets the latest status of the functions from the BroadSoft server, and the line can put the setting of the functions to the BroadSoft server. For example, if the functions are disabled on the BroadSoft server, the functions don't work on the line. If the user enables or disables the functions on the line, the setting modifies the status of the functions on the BroadSoft server.

The setting of the synchronization is only available for specific lines. The priority of the synchronized functions is higher than the local call waiting (CW Setting) and anonymous call blocking (Block ANC Setting) functions. The settings of the local functions are under the Supplementary Services section from Voice > User of the phone administration web page.

To enable synchronization of Call Waiting between a line and an XSI service, use the Call Waiting Enable field under the XSI Line Service section from Voice > Ext (n) of the phone administration web page.

To enable synchronization of Anonymous Call Rejection between a line and an XSI service, use the Block Anonymous Call Enable field under the XSI Line Service section from Voice > Ext (n) of the phone administration web page.

Where to Find More Information

• Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide

• Cisco IP Phone 8800 Series Multiplatform Phones User Guide

This feature enables you to control the availability of the Unavailable menu text box of the agent status on the phone. To control the display of this text box for each line, use the Unavailable Reason Code Enable parameter on the Voice > Ext(n) tab of the phone administration web page. Set the parameter to No to hide the Unavailable menu text box.

Where to Find More Information

• Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide

• Cisco IP Phone 8800 Series Multiplatform Phones User Guide