Release Notes
Use these release notes with the Cisco IP Conference Phone 7832 Multiplatform Phones running SIP Firmware Release 12.0(4).
The following table describes the individual phone requirements.
Phone |
Support Requirements |
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Cisco IP Conference Phone 7832 Multiplatform Phones |
Cisco BroadWorks RI MetaSphere CFS version 9.5 Asterisk 18.0 |
Related Documentation
Cisco IP Conference Phone 7832 Documentation
Refer to publications that are specific to your language and call control system. Navigate from the following documentation URL:
New and Changed Features
Administrator Sets Preferred Value
With the Firmware release 12.0(4), you can set preferred values for user with the attribute user-pref to provide them a seamless experience. Also, further changes made by the user using the phone or from the phone administration web page is preserved.
Where to Fine More Information
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Cisco IP Conference Phone with Multiplatform Firmware (MPP) - Administration Guide
LLDP X-SWITCH-INFO Support for E911
For enterprises that might use nomadic 911 capabilities, public and private IP addresses are not sufficient to identify a specific location. In such scenarios, it is recommended to utilize the network switching infrastructure to help determine the client’s location. In this approach, customer can add relevant network switches and switch ports into the map for a location or sub-location, and need to probe for and report their respective switch ports when reporting network data, as part of the emergency call flow.
To enable this feature from the phone administration web page for both wired and wireless phones, choose the X-SWITCH-INFO Support parameter from the .
Where to Find More Information
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Cisco IP Conference Phone with Multiplatform Firmware (MPP) - Administration Guide
Support for One Call Per Line
With the Firmware release 12.0(4), you can configure a line to allow only one call at a time.
You can use the Call Appearances Per Line parameter in the phone administration web page from to configure this feature.
Where to Fine More Information
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Cisco IP Conference Phone 7832 Multiplatform Phones User Guide
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Cisco IP Conference Phone with Multiplatform Firmware (MPP) - Administration Guide
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XML Reference Guide for Cisco IP Phone Multiplatform Phones
Upgrade Firmware
Use the information in this section to upgrade the firmware on Cisco IP Conference Phone 7832 Multiplatform Phones.
The Cisco IP Phone 7811, 7821, 7841, and 7861 Multiplatform Phones have a different firmware image. For more information, see the Cisco IP Phone 7800 Series Multiplatform Phones Release Notes for Firmware Release 12.0(4), at this location:
https://www.cisco.com/c/en/us/support/collaboration-endpoints/ip-phone-7800-series-multiplatform-firmware/products-release-notes-list.htmlYou can upgrade the phone firmware with TFTP, HTTP, or HTTPS. After the upgrade completes, the phone reboots automatically.
Procedure
Step 1 |
Click this link: https://software.cisco.com/download/home/286311381 On the Software Download web page that is displayed, ensure that IP Phone 7800 Series with Multiplatform Firmware is selected in the middle pane. |
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Step 2 |
Select IP Conference Phone 7832 with Multiplatform Firmware in the right pane. |
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Step 3 |
On the next page that is displayed, select Multiplatform Firmware. |
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Step 4 |
On the next page that is displayed, select 12.0.4 in the All Releases > MPPv12 folder. |
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Step 5 |
(Optional) Place your mouse pointer on the file name to see the file details and checksum values. |
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Step 6 |
Download the cmterm-7832.12-0-4MPP0001-195_REL.zip file. |
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Step 7 |
Click Accept License Agreement. |
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Step 8 |
Unzip the file and place the files in the appropriate location on your upgrade server. The appropriate location is the TFTP, HTTP, or HTTPS download folder, depending on the protocol that you want to use for the upgrade. |
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Step 9 |
Upgrade the phone firmware with one of these methods.
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Limitations and Restrictions
Phone Behavior During Times of Network Congestion
Anything that degrades network performance can affect phone audio and, in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:
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Administrative tasks, such as an internal port scan or security scan.
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Attacks that occur on your network, such as a Denial of Service attack.
View Caveats
You can search for caveats (bugs) with the Cisco Bug Search tool.
Known caveats are graded according to severity level, and are either open or resolved.
Before you begin
Procedure
Step 1 |
Click one of the following links:
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Step 2 |
When prompted, log in with your Cisco.com user ID and password. |
Step 3 |
(Optional) For information about a specific caveat, enter the bug ID number (CSCxxnnnnn) in the Search for field, and press Enter. |
Open Caveats
The following list contains the severity 1, 2, and 3 defects that are open for the Cisco IP Conference Phone 7832 Multiplatform Phones that use Firmware Release 12.0(4).
For more information about an individual defect, you can access the online history for the defect by accessing the Bug Search tool and entering the Identifier (CSCxxnnnnn). You must be a registered cisco.com user to access this defect information.
Because the defect status continually changes, the list reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of the open defects or to view specific bugs, access the Bug Search Toolkit as described in View Caveats.
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CSCwf10956—Macro $SERVIP is not expanded in Log Request Msg in syslog
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CSCwf70230—78xx is stripping leading "+" when dialling from the monitored line button without extension
- CSCwi60009—MPP should retry call park resume in race condition scenario with incoming call
Resolved Caveats
The following list contains the severity 1, 2, and 3 defects that are resolved for the Cisco IP Conference Phone 7832 Multiplatform Phones that use Firmware Release 12.0(3).
For more information about an individual defect, you can access the online history for the defect by accessing the Bug Search tool and entering the Identifier (CSCxxnnnnn). You must be a registered Cisco.com user to access this defect information.
Because the defect status continually changes, the list reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of the resolved defects or to view specific bugs, access the Bug Search Toolkit as described in the View Caveats.
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CSCwf29727—MPP Hard transfer button does not transfer
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CSCwh14446—MPP is losing registration randomly
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CSCwi66404—'Mute' cannot be disabled on a call to a predefined emergency number.
Cisco IP Phone Firmware Support Policy
For information on the support policy for phones, see https://cisco.com/go/phonefirmwaresupport.