Release Notes

Use these release notes with the Cisco IP Conference Phone 7832 Multiplatform Phones running SIP Firmware Release 11.3(1)SR3.

The following table describes the individual phone requirements.


Support Requirements

Cisco IP Conference Phone 7832 Multiplatform Phones

BroadSoft BroadWorks 23.0

MetaSphere CFS version 9.5

Asterisk 11.0

New and Changed Features

This release is a maintenance release and doesn't contain any new or enhanced features.

To view the resolved and open caveats for this release, see View Caveats.

Upgrade the Firmware

The Cisco IP Conference Phone 7832 Multiplatform Phones support a single image upgrade using TFTP, HTTP, or HTTPS protocols with a URL.

After the firmware upgrade completes, the phone reboots automatically.


Step 1

Click the following URL:

Step 2

Select IP Phone 7800 Series with Multiplatform Firmware in the center pane.

Step 3

Select IP Conference Phone 7832 with Multiplatform Firmware in the right pane.

Step 4

Select the Multiplatform Firmware software type.

Step 5

Under Latest Release, select the 11.3.1 MSR3-3 folder.

Step 6

(Optional) Place your mouse pointer on the file name to display the file details and checksum values.

Step 7

Download the file.

Step 8

Click Accept License Agreement when you accept the software license.

Step 9

Unzip the firmware files.

Step 10

Put the files in the TFTP, HTTP, or HTTPS download directory.

Step 11

Upgrade the phone firmware with one of these methods.

  • Upgrade the phone firmware from the phone administration web page:

    1. On the phone administration web page, go to Admin Login > Advanced > Voice > Provisioning tab, Firmware Upgrade section. In the Upgrade Rule field, enter the load file URL as described below.

      Load file URL format:

      <upgrade protocol>://<server ip address>[:<port>]>/<path>/<file name>.loads


    2. Click Submit All Changes.

  • Upgrade the phone firmware directly from your web browser:

    In the address bar of your web browser, enter the phone upgrade URL as described below.

    Phone upgrade URL format:

    <phone protocol>://<phone ip address[:port]>/admin/upgrade?<load file URL>

    Load file URL format:

    <upgrade protocol>://<server ip address>[:<port>]>/<path>/<file name>.loads


Specify the <file name>.loads file in the URL. The <file name>.zip file contains other files.

Limitations and Restrictions

Phone Behavior During Times of Network Congestion

  • Administrative tasks, such as an internal port scan or security scan

  • Attacks that occur on your network, such as a Denial of Service attack

View Caveats

You can search for caveats (bugs) with the Cisco Bug Search tool.

Known caveats are graded according to severity level, and are either open or resolved.

Before you begin

You have your user ID and password.


Step 1

Click one of the following links:

Step 2

When prompted, log in with your user ID and password.

Step 3

(Optional) For information about a specific caveat, enter the bug ID number (CSCxxnnnnn) in the Search for field, and press Enter.

Open Caveats

There are no open caveats in this release.

Resolved Caveats

The following list contains the severity 1, 2, and 3 defects that are resolved for the Cisco IP Conference Phone 7832 Multiplatform Phones that use Firmware Release 11.3(1)SR3.

For more information about an individual defect, you can access the online history for the defect by accessing the Bug Search tool and entering the Identifier (CSCxxnnnnn). You must be a registered user to access this defect information.

Because the defect status continually changes, the list reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of the resolved defects or to view specific bugs, access the Bug Search Toolkit as described in View Caveats.

  • CSCvs56201 GDS screen may not come out after factory reset

  • CSCvv04154 3PCC-ML: GDS operation failed

  • CSCvu68891 Parser error when tag on header in INVITE contains more than 79 characters