Release Notes
Use these release notes with the Cisco IP Conference Phone 7832 Multiplatform Phones running SIP Firmware Release 11.3(1)SR1.
The following table describes the individual phone requirements.
Phone |
Support Requirements |
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Cisco IP Conference Phone 7832 Multiplatform Phones |
BroadSoft BroadWorks 22.0 MetaSphere CFS version 9.5 Asterisk 11.0 |
Cisco IP Conference Phone 7832 Documentation
Refer to publications that are specific to your language and call control system. Navigate from the following documentation URL:
New and Changed Features
This release is a maintenance release and doesn't contain any new or enhanced features.
To view the resolved and open caveats for this release, see View Caveats.
Upgrade the Firmware
The Cisco IP Conference Phone 7832 Multiplatform Phones support a single image upgrade using TFTP, HTTP, or HTTPS protocols with a URL.
After the firmware upgrade completes, the phone reboots automatically.
Procedure
Step 1 |
Click the following URL: |
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Step 2 |
Select IP Phone 7800 Series with Multiplatform Firmware in the center pane. |
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Step 3 |
Select IP Conference Phone 7832 with Multiplatform Firmware in the right pane. |
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Step 4 |
Select the Multiplatform Firmware software type. |
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Step 5 |
Under Latest Release, select the 11.3.1 MSR1-3 folder. |
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Step 6 |
(Optional) Place your mouse pointer on the file name to display the file details and checksum values. |
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Step 7 |
Download the cmterm-7832.11-3-1MSR1-3_REL.zip file. |
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Step 8 |
Click Accept License Agreement when you accept the software license. |
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Step 9 |
Unzip the firmware files. |
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Step 10 |
Put the files in the TFTP, HTTP, or HTTPS download directory. |
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Step 11 |
Upgrade the phone firmware with one of these methods.
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Limitations and Restrictions
Phone Behavior During Times of Network Congestion
Anything that degrades network performance can affect phone audio and, in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:
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Administrative tasks, such as an internal port scan or security scan
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Attacks that occur on your network, such as a Denial of Service attack
View Caveats
You can search for caveats (bugs) with the Cisco Bug Search tool.
Known caveats are graded according to severity level, and are either open or resolved.
Before you begin
Procedure
Step 1 |
Click one of the following links:
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Step 2 |
When prompted, log in with your Cisco.com user ID and password. |
Step 3 |
(Optional) For information about a specific caveat, enter the bug ID number (CSCxxnnnnn) in the Search for field, and press Enter. |
Open Caveats
The following list contains the severity 1, 2, and 3 defects that are open for the Cisco IP Phone 7800 Series Multiplatform Phones that use Firmware Release 11.3(1)SR1.
For more information about an individual defect, you can access the online history for the defect by accessing the Bug Search tool and entering the Identifier (CSCxxnnnnn). You must be a registered cisco.com user to access this defect information.
Because the defect status continually changes, the list reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of the open defects or to view specific bugs, access the Bug Search Toolkit as described in View Caveats.
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CSCvs54502 CP-8851-3PCC phone restarts when an incoming call arrives at the second line
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CSCvs59424 Phone is not uploading the configuration when Report To Server is set to On Local Change
Resolved Caveats
The following list contains the severity 1, 2, and 3 defects that are resolved for the Cisco IP Phone 7800 Series Multiplatform Phones that use Firmware Release 11.3(1)SR1.
For more information about an individual defect, you can access the online history for the defect by accessing the Bug Search tool and entering the Identifier (CSCxxnnnnn). You must be a registered cisco.com user to access this defect information.
Because the defect status continually changes, the list reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of the resolved defects or to view specific bugs, access the Bug Search Toolkit as described in View Caveats.
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CSCvr96094 VOIP phones should not accept CDP Broadcast
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CSCvs08547 Date format selection does not apply to phone screen saver
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CSCvs12586 6851 Not Getting Correct IP address on SG350X Switch
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CSCvr96058 CDP stack overflow in MPP
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CSCvs01888 CP-88xx-3PCC When Answer confirmation is set to ON there is one-way audio
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CSCvr76623 CP-7841-3PCC-K9= Conference URI not working
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CSCvs42512 phone crashes when GetStatusFile request is sent with no parameters
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CSCvs54500 3pcc-8800: error prompt in window Profile Account Setup and default input becomes alphanumic
Cisco IP Phone Firmware Support Policy
For information on the support policy for phones, see https://cisco.com/go/phonefirmwaresupport.