Contents
- Cisco IP Conference Phone 7832 Multiplatform Phones Release Notes for Firmware Release 11.1(1)SR1
- Related Documentation
- Cisco IP Conference Phone 7832 Documentation
- New and Changed Features
- Switch Sets Phone QoS
- Installation
- Upgrade the Firmware
- Limitations and Restrictions
- Phone Behavior During Times of Network Congestion
- Caller Identification and Other Phone Functions
- Caveats
- View Caveats
- Open Caveats
- Resolved Caveats
- Cisco IP Phone Firmware Support Policy
- Documentation, Service Requests, and Additional Information
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Cisco IP Conference Phone 7832 Multiplatform Phones Release Notes for Firmware Release 11.1(1)SR1
Related Documentation
New and Changed Features
The following sections describe the features that are new or have changed in this release.
Installation
Upgrade the Firmware
ProcedureThe Cisco IP Conference Phone 7832 Multiplatform Phones support a single image upgrade using TFTP, HTTP, or HTTPS protocols with a URL.
After the firmware upgrade completes, the phone reboots automatically.
Step 1 Click the following URL: https://software.cisco.com/download/navigator.html?mdfid=286311381&i=rm
Step 2 Select IP Phone 7800 Series with Multiplatform Firmware in the center pane. Step 3 Select IP Conference Phone 7832 with Multiplatform Firmware in the right pane. Step 4 Select the Multiplatform Firmware software type. Step 5 Under Latest, select the 11.1.1 MSR1-1 folder. Step 6 (Optional) Place your mouse pointer on the filename to display the file details and checksum values. Step 7 Download the cp-7832.11-1-1MSR1-1_REL.zip file. Step 8 Click Accept License Agreement when you accept the software license. Step 9 Unzip the firmware files. Step 10 Put the files in the TFTP, HTTP, or HTTPS download directory. Step 11 Configure the Upgrade Rule on the Provisioning tab in the web page with the valid URL. Use the URL format–<protocol>://<serv_ip[:port]>/<filepath>/sipxxx.loads
You can also upgrade the third-party call control by using a URL in a web browser–<protocol>://<serv_ip[:port]>/<filepath>/sipxxx.loads
Example
https://10.74.10.225/firmware/sip7832.11-1-1MSR1-1.loads
Note Use the *.loads file in the URL. The *.zip file contains other files.
Limitations and Restrictions
Caveats
View Caveats
ProcedureYou can search for caveats using the Cisco Bug Search tool.
Known caveats (bugs) are graded according to severity level, and can be either open or resolved.
Step 1 Perform one of the following actions:
To find all caveats for this release, use this URL:
https://bst.cloudapps.cisco.com/bugsearch/search?kw=*&pf=prdNm&pfVal=286319849&sb=anfr&bt=custV
To find all open caveats for this release, use this URL:
https://bst.cloudapps.cisco.com/bugsearch/search?kw=*&pf=prdNm&pfVal=286319849&sb=afr&bt=custV
To find all resolved caveats for this release, use this URL:
https://bst.cloudapps.cisco.com/bugsearch/search?kw=*&pf=prdNm&pfVal=286319849&sb=fr&bt=custV
Step 2 When prompted, log in with your Cisco.com user ID and password. Step 3 (Optional) To look for information about a specific problem, enter the bug ID number in the Search for field, and press Enter.
Open Caveats
The following list contains the severity 1, 2, and 3 defects that are open for the Cisco IP Conference Phone 7832 Multiplatform Phones that use Firmware Release 11.1(1)SR1.
For more information about an individual defect, you can access the online history for the defect by accessing the Bug Search tool and entering the Identifier. You must be a registered Cisco.com user to access this defect information.
Because the defect status continually changes, the list reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of the open defects or to view specific bugs, access the Bug Search Toolkit as described in the View Caveats.
CSCvg00958 Phone doesn't send 420 Bad Extension when receives INVITE with unsupported value.
CSCvg10304 Dual Mode and IP Pref is IPv4, Phone does not fallback to IPv4 when IPv4 is up.
CSCvg59538 No record in reboot reason when the reboot is triggered by vlan change in IPv6 only mode.
CSCvg61600 Geolocation status messages show up in English words with other locale.
CSCvg63918 Phone still uses the old device after changing preferred audio device in ringback status.
CSCvg75579 Resync failed while using Digest Authentication with valid long password and username.
CSCvg83031 Call center queue states can not show "full", when queue threshold is exceeded.
CSCvg84786 Provisioning Status shows incorrect while use no <flat-profile> in resync file.
CSCvg96811 Hoteling subscribe will not retry after server unreachable or response error.
CSCvh13556 Parameter RTP Packet Size validation does not work.
CSCvh13875 Agent associating multiple call-center only shows one call-center's Queue Status.
CSCvh16152 MOS data is all zeroes in first second, phone should not send out this invalid data.
CSCvh17328 Recent call xmpp status is not updated when change xmpp presence to offline.
CSCvh19488 Generate PRT will make phone reboot when "PRT Upload Rule" can't queried by DNS in HK locale.
CSCvh23468 RFC2833 DTMF digits failing with AMR-WB mode.
CSCvh29624 Phone does not preserve the existing call when on secondary SBC and failover to primary SBC.
CSCvh52720 Ignore group paging on active call cannot work.
CSCvh52764 7832 phone Missing display: "Add from contacts" after press Option softkey during "edit speed dial"
CSCvh52884 Paging call can be answered when paging service disabled.
CSCvh66529 Phone reboots - Not handling multipart/mixed and multipart/related MIME type properly.
CSCvh66685 Softkey "back" comes up in the first softkey position instead of on the last.
CSCvh71029 Change of Hold Reminder Timer by resync will cause phone reboot.
CSCvh71043 Phone will reboot after received illegal value % for parameter.
CSCvh72506 Phone doesn't use the last DNS cached record if TTL expire and no response from DNS server.
CSCvh76496 Phone cannot get the correct content from HTTP 301 response.
CSCvh76520 Phone will always report download fail when receive 301 after reboot.
CSCvh76689 Phone cannot handle the content from HTTP 302 response.
CSCvh76791 Provisioning Status is wrong when receive 500/501/503.
CSCvh78587 Phone can't accept a long realm in 401 when upgrade.
Resolved Caveats
The following list contains the severity 1, 2, and 3 defects that are resolved for the Cisco IP Conference Phone 7832 Multiplatform Phones that use Firmware Release 11.1(1)SR1.
For more information about an individual defect, you can access the online history for the defect by accessing the Bug Search tool and entering the Identifier. You must be a registered Cisco.com user to access this defect information.
Because the defect status continually changes, the list reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of the resolved defects or to view specific bugs, access the Bug Search Toolkit as described in the View Caveats.
CSCvh16689 Wrong alert message when phone get replies code 204, PRT actually uploaded successfully
CSCvh44179 When 3rd phone put the crypo which MPP can recognize after 5th, MPP SDP negotiation will fail.
CSCvh48979 Require Agent ACD state to remain in an Available State permanently
CSCvh59001 Device would reboot if it receives terminated NOTIFY with "rejected" reason
CSCvh61930 Device becomes slow and eventually freezes
CSCvh62303 Issue upgrading - missing host header on HTTP upgrade
Cisco IP Phone Firmware Support Policy
For information on the support policy for phones, see http://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/unified-ip-phone-7900-series/116684-technote-ipphone-00.html.
Documentation, Service Requests, and Additional Information
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
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