See the publications that are specific to your language, phone model, and multiplatform firmware release. Navigate from the following Uniform Resource Locator (URL):

https://www.cisco.com/c/en/us/products/collaboration-endpoints/ip-phone-7800-series-multiplatform-firmware/index.html

From 12.0.3 release onwards, all phones can automatically renew its Manufacture Installed Certificate (MIC) by reaching out to cloud service at sudirenewal.cisco.com. To allow traffic to the cloud service, make sure to update your firewall settings. If you are a service provider and your servers challenge phones for their certificate, make sure to update the server trust store to include new root CA. For more information, see the field notice FN - 72302 - https://www.cisco.com/c/en/us/support/docs/field-notices/723/fn72302.html.

Note	From 12.0.3 release, SUDI feature is enabled by default.

Where to Find More Information

• Cisco IP Desk Phone with Multiplatform Firmware (MPP) － Administration Guide

You can initiate a factory reset of a phone when the phone is deleted from server. Once deleted by the administrator, phone will receive SIP-NOTIFY message with event:factory-reset and performs factory-reset accordingly.

Where to Find More Information

• Cisco IP Phone 7800 Series Multiplatform Phones User Guide

• Cisco IP Desk Phone with Multiplatform Firmware (MPP) － Administration Guide

This feature allows phones to recieve pages from a server to optionally display an image or other UI elements. With this feature, you can invoke the XML service from multicast paging. When configured, user will not be able to see the XML application in the Information and settings menu on the phone.

To enable this feature from the phone administration web page, use the XML Application Service URL parameter under XML Service from Voice > Phone.

Where to Find More Information

• Cisco IP Phone 7800 Series Multiplatform Phones User Guide

• Cisco IP Desk Phone with Multiplatform Firmware (MPP) － Administration Guide

With this release you must enable Https by default to access the phone administration web page. To enable this feature from the phone administration web page, use the Enable Protocol and Web Server Port under System Configuration section from Voice > System. A phone with Firmware version 12.0(3) and later always gets redirected to https://<ip address>:443. When you enable protocol to Https and web server port to 443, after the factory reset, if you do not change the values and your user wants to access the phone administration web page with http://<ip address> or http://<ip address>:80, the URL gets redirected to https://<ip address>:443.

Where to Find More Information

• Cisco IP Desk Phone with Multiplatform Firmware (MPP) － Administration Guide

After a factory reset, when the phone boots up for the first time, it displays a prompt to set up a password as a security measure. If the user chooses to skip the password setup, phone shows a warning message. You can set the user password in the phone administration web page. If the password is not created, the user can use the Create softkey on the Issues screen to create a new password. Once the user creates the password the phone displays an unlock icon on the phone screen.

To enable this feature from the phone administration web page, use the Display Password Warnings parameter under System Configuration section from Voice > System.

Where to Find More Information

• Cisco IP Desk Phone with Multiplatform Firmware (MPP) － Administration Guide

The following list contains the severity 1, 2, and 3 defects that are open for the Cisco IP Phone 7800 Series Multiplatform Phones that use Firmware Release 12.0(3).

For more information about an individual defect, you can access the online history for the defect by accessing the Bug Search tool and entering the Identifier (CSCxxnnnnn). You must be a registered Cisco.com user to access this defect information.

Because the defect status continually changes, the list reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of the resolved defects or to view specific bugs, access the Bug Search Toolkit as described in the View Caveats.

• CSCwf10956—Macro $SERVIP is not expanded in Log Request Msg in syslog.

• CSCwf70230—78xx is stripping leading "+" when dialling from the monitored line button without extension.

The following list contains the severity 1, 2, and 3 defects that are resolved for the Cisco IP Phone 7800 Series Multiplatform Phones that use Firmware Release 12.0(3).

For more information about an individual defect, you can access the online history for the defect by accessing the Bug Search tool and entering the Identifier (CSCxxnnnnn). You must be a registered Cisco.com user to access this defect information.

Because the defect status continually changes, the list reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of the resolved defects or to view specific bugs, access the Bug Search Toolkit as described in the View Caveats.

• CSCvb85886—MPP-78xx:Press BLF SD PLK three times, phone still play tone while idle.

• CSCwd81572—Specific tones are not heard on speaker phone, but can be heard on the handset.

• CSCwd51776—Virtual extention number is not provided on MPP with "Webex Directory" contact search.

• CSCwd61181—Cisco MPP Phones reboots upon receiving "GetSoftKeys" API calls.

• CSCwd41757—Cisco MPP phones: Call is disconnected during a call.

• CSCvb83904—MPP-78XX phone's switch not change Cos value after extended Cos changes.

• CSCwf29727—Hard transfer button does not transfer 78XX MPP.

• CSCwf82386—Expiring SUDI/MIC in MPP phones.

• CSCwf29727—Hard transfer button does not transfer.

• CSCwh14446—MPP is losing registration randomly.

• CSCwf35777—Inbound caller ID issue.

• CSCwh20086—MPP restarts randomly while idle.