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Updated:October 10, 2016
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
The loads file is put in the file path of the above url. The zip file contains other file types also. Only loads file is used in the above URL.
After the firmware upgrade completes, the phone reboots automatically.
Limitations and Restrictions
Phone Behavior During Times of Network Congestion
Anything that degrades network performance can affect Cisco IP Phone voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:
Administrative tasks, such as an internal port scan or security scan
Attacks that occur on your network, such as a Denial of Service attack
Access Cisco Bug
(bugs) are graded according to severity level. These release notes contain
descriptions of the following:
level 1 or 2 bugs
severity level 3 bugs
You can search for
problems by using the Cisco Bug Search.
Before You Begin
To access Cisco Bug
Search, you need the following items:
To look for
information about a specific problem, enter the bug ID number in the Search for
field, then press
The following table lists severity 3 defects that are open for the Cisco IP Phone 8800 Series Third-Party Call Control for Firmware Release 10.3(1).
For more information about an individual defect, you can access the online record for the defect by accessing the Bug Search tool and entering the Identifier. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Access Cisco Bug Search.
Table 2 Open Caveats
for Firmware Release 10.3(1)
3PCC-88xx: Distinctive Alerts (Alert-Info header) are not getting played
3PCC-88xx: Some DHCP options(option 120, 125, 151) missing in DHCP request
3PCC-88xx: CFWD All icon is displayed for a sec when enable or disable DND
3PCC-88xx: Codec G722.2 does not support silence suppression
3PCC-88xx: Early conference is not supported during network conference
3PCC-88xx: Call statistics becomes 0 after local/remote holding
3PCC-88xx: During active call, unplug and plugin USB headset will impact USB Mic audio and call status
3PCC-88xx: RTP TOS setting change but still default value is used in RTP packet
3PCC-88xx: No RTP packets were sent in mute state when using G729ab codec
3PCC-88xx: Extra en-US.tar attempted to download after local set
3PCC-88xx: No multiple Local Settings but only two are downloaded
3PCC-88xx: Domain name from DHCP option is not postfixed to the SIP proxy when only hostname is set in the parameter Proxy
Documentation, Service Requests, and Additional Information
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
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