Release Notes for Cisco Small Business SPA30X and SPA50X Firmware Version 7.5.6(XU)
Cisco Small Business Product Documentation
Behavior During Times of Network Congestion
Documentation, Service Requests, and Additional Information
Obtaining Documentation and Submitting a Service Request
This Release Note describes the updates and fixes in version 7.5.6(XU) of the Cisco SPA30X and SPA50X firmware.
As with any firmware release, read these release notes before you upgrade the firmware. Cisco also recommends that you back up the configuration before you perform any firmware upgrade.
Use the following sections to obtain related information.
For more information on Cisco Small Business, see http://www.cisco.com/smb
For more information on Cisco Small Business SPA500, see www.cisco.com/go/spa500phones
For more information on Regulatory Compliance and Safety Information for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones, see
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/csbpipp/ip_phones/regulatory_compliance/guide/rcsi_SPA300_SPA500.pdf
When you upgrade a Cisco SPA50X or Cisco SPA30X IP phone, if you have installed a firmware version before 7.5.2b, you must first upgrade to 7.5.2b before you upgrade to release 7.5.3 or to a later release. See the following table for more information.
If you upgrade using an upgrade rule, the following example can be used to upgrade successfully:
where “lt” means “less than” and the command is entered in a single line.
For more information on the upgrade rule, including a syntax description, see the “Upgrade Rule” section in the Cisco Small Business IP Telephony Devices Provisioning Guide, Chapter 2.
Anything that degrades network performance can affect voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:
To reduce or eliminate any adverse effects to the devices, schedule administrative network tasks during a time when the devices are not being used or exclude the devices from testing.
For more information on Cisco Small Business Support Community, see http://www.cisco.com/go/smallbizsupport
For more information on Cisco Small Business Support and Resources, see http://www.cisco.com/go/smallbizhelp
To access the Phone Support Contacts, see http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
For downloading the documents, see http://www.cisco.com/go/smallbizfirmware
For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation.
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