New and Changed Information
The following table provides an overview of the significant changes up to this current release. The table does not provide an exhaustive list of all changes or the new features up to this release.
Cisco APIC Release Version |
Feature |
Description |
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Release 3.2(1) |
This feature was introduced |
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About Smart Callhome
Smart Callhome provides an email-based notification for critical system policies in a similar way as Callhome. However, Smart Callhome collects a more specific selection of faults to deliver in email messages.
Note |
Smart Callhome only collects and delivers faults. |
The fault triggers that are typical of the Smart Callhome feature correspond to the kind of events that threaten to disrupt your network. Examples are:
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Temperature Faults: The temperature of a sensor exceeds a threshold.
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Fan/ Power Supply Faults: A fan or power supply unit goes offline.
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Disk Utilization Faults: The disk usage of a device exceeds a threshold.
Smart Callhome collects faults and emails them to a network support engineer, a Network Operations Center, or to the Cisco Technical Assistance Center (TAC).
Smart Callhome Destination Groups
Creating a Smart Callhome Destination Group and Destinations Using the GUI
Smart Callhome faults can be collected and exported to a destination group for delivery to your network support team or Cisco's Smart Callhome services. The Create Smart Callhome Destination Group screen contains properties for specifying a Smart Callhome destination group and associated destinations.
The Smart Callhome Destination Group is used by the Cisco ACI Fabric for sending Smart Callhome messages to configured destinations.
Procedure
Step 1 |
Choose Admin > External Data Collectors. |
Step 2 |
In the Navigation pane, right-click Monitoring Destinations and choose Create Smart Callhome Destination Group. Alternatively, expand Monitoring Destinations in the Navigation pane, click Smart Callhome, and in the Smart Callhome work pane, click theActions drop down list, then clickCreate Smart Callhome Destination Group. |
Step 3 |
In the Create Smart Callhome Destination Group dialog, perform the following actions:
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Step 4 |
In the Smart Destinations dialog box, click the + symbol above the Create Smart Destinations table. |
Step 5 |
In the Create Smart Destinations table editor, perform the following actions: |
Step 6 |
Click Finish. |
Creating a Smart Callhome Destination Group Using the NX-OS-Style CLI
Smart Callhome collects faults and emails them to a network support engineer, a Network Operations Center, or to the Cisco Technical Assistance Center (TAC).
You can use the NX-OS-style CLI to configure Smart Callhome destination groups and destinations. A Smart Callhome destination group enables you to create a list of email destinations to which fault data is sent. You can create one or more destinations in a group. After the destination group is created, you can associate it with a Smart Callhome source, either for the entire switch fabric supported by the Cisco Application Policy Infrastructure Controller (Cisco APIC) or for a specific Tenant.
The following example CLI commands show how to configure a Smart Callhome destination group and destination using the NX-OS-style CLI:
SUMMARY STEPS
- Enter the configuration mode.
- Enter the Smart Callhome common policy configuration mode.
- Create a Smart Callhome destination group.
- Configure an SMTP server in the new destination group.
- Configure profile parameters about the new Smart Callhome destination group.
- Create a Smart Callhome destination in the new destination group.
- Configure specific parameters for the new remote Smart Callhome destination.
DETAILED STEPS
Step 1 |
Enter the configuration mode. Example:
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Step 2 |
Enter the Smart Callhome common policy configuration mode. Example:
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Step 3 |
Create a Smart Callhome destination group. Example:In the following command, a Smart Callhome destination group is created:
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Step 4 |
Configure an SMTP server in the new destination group. Example:In the following command, an SMTP server with an IP address of "10.10.10.2" is added to the destination group:
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Step 5 |
Configure profile parameters about the new Smart Callhome destination group. Example:The following commands provide additional information about the destination group:
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Step 6 |
Create a Smart Callhome destination in the new destination group. Example:In the following command, a remote Smart Callhome destination named "sch-dest-1" is created:
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Step 7 |
Configure specific parameters for the new remote Smart Callhome destination. Example:In the following command example, the following characteristics are configured for the new remote destination:
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Creating a Smart Callhome Destination Group Using the REST API
SUMMARY STEPS
- Create a Smart Callhome destination group.
DETAILED STEPS
Create a Smart Callhome destination group. Example:
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Smart Callhome Sources
Creating a Smart Callhome Source Using the GUI
The origin of the faults collected is dependent on where the source is configured. If, for example, the Smart Callhome source is created for the Fabric, then all faults generated in all switches supported by the Cisco APIC are collected and delivered to the associated Smart Callhome destinations. Alternatively, the source can be configured for a specific tenant or for external access policies. Subsequently, faults associated with the tenant or external access policy are collected and delivered to the associated destinations.
Note |
You can only create one Smart Callhome source for a specific monitoring policy (fabric policy, external access policy, or tenant). |
The following procedure configures a Smart Callhome source in the fabric policy.
Procedure
Step 1 |
Choose Fabric > Fabric Policies. |
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Step 2 |
In the Navigation pane, expand the following:
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Step 3 |
Click Callhome/Smart Callhome/SNMP/Syslog/TACACS. |
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Step 4 |
In the Callhome/Smart Callhome/SNMP/Syslog/TACACS work pane, click the Smart Callhome tab. |
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Step 5 |
In the Smart Callhome work pane, double-click the Faults entry (under Include). If the Faults entry does not exist, follow these steps: |
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Step 6 |
In the Smart Callhome Source dialog, choose a destination group from the Destination Group drop-down list.
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Step 7 |
Click Submit. |