What is Cisco Secure Access

Cisco Secure Access is a cloud Security Service Edge (SSE) solution that is a convergence of network security services delivered from the cloud to connect a hybrid workforce. This solution provides seamless, transparent, and secure Direct Internet Access (DIA) to users helping them connect from anything to anywhere.

In Cisco IOS XE 17.14.1a, Cisco SSE provides the capability for SD-Routing devices to connect with SSE providers using IPSec tunnels.

Feature Release Information Description
Configure Cisco Secure Access

Cisco IOS XE Release 17.14.1a

Cisco Secure Access is a cloud Security Service Edge (SSE) solution that provides seamless, transparent, and secure Direct Internet Access (DIA).

This solution can be configured using policy groups in Cisco SD-WAN Manager.

Restrictions

  • Cisco Secure Access does not support API Throttling

  • After integrating CiscoSecure Access with Cisco SD-Routing, any changes made to the network tunnel group name in Cisco Secure Access dashboard is not reflected in Cisco SD-WAN Manager

Workflow to Set Up Cisco Secure Access

This workflow outlines the high-level steps required to set up Cisco Secure Access. The detailed instructions are covered in the following sections.

Task

Description

Preliminary configurations on Cisco Secure Access Portal

Check credentials on the portal and ensure that the API credentials have write access.

Go to Admin > Management > API Keys and generate and manage API keys.

Ensure that you have write access to Tunnel Group and tunnel creation. Having this ensures seamless connection between Cisco Secure Access and the SD-Routing device, after tunnels have been set up and deployed using the SD-WAN Manager.

Preliminary configurations on Cisco SD-WAN Manager

Ensure that you have created a Configuration Group and assigned it to the SD-Routing device.

Go to Configuration Groups

Configure the following using the CLI template available on the SD -WAN Manager.

Go to Configuration Groups select any SD-Routing config group, click Edit and select the corresponding CLI Profile dialog box. In the Add Feature Profile window, select Create New and enter a name and description followed by the command in the CLI Configuration section. Save it to add this feature parcel.

  • Ensure DNS configuration for the sd-routing device.

By doing this you are allowing the device to interact with DNS servers.

You can configure any DNS server on the device which connects to HTTPS to get the public IP address. To configure a source interface for HTTPS, use the ip http client source-interface name and number of the interface command on Cisco SD-WAN Manager.

  • Ensure NAT is enabled on WAN and LAN interface (outside/inside)

By doing this you are ensuring that multiple private addresses inside a local network get mapped to a public IP address before transferring the information onto the internet. For example, all source addresses of the packets that match access-list nat acl1 will be converted to Loopback 1 IP address when exiting the router.

ip nat inside source list wan-acl1 interface
          GigabitEthernet2 overload

OR

ip nat inside source list nat_acl1 interface Loopback1 overload

Enable domain look up for the device

Go to Configuration Groups > System Profile > Global and enable Global Lookup

SSE related configurations on Cisco SD-WAN Manager

Set up Cloud Provider credentials

Go to Administration > Settings > Cloud Provider Credentials > Cisco SSE

Configure source interface address

Go to Configuration > Configuration Groups

Create SSE Policy using Policy Groups

Go to Configuration > Policy Groups > Secure Internet Gateway/Secure Service Edge

Configure Traffic Redirection

By configuring this, you are creating a service route to redirect traffic through the SSE tunnels

Go to Configuration Groups select any SD-Routing config group, click Edit and select the corresponding CLI Profile dialog box. In the Add Feature Profile window, select Create New and enter a name and description followed by the command in the CLI Configuration section. Save it to add this feature parcel.

Associate the SSE Policy with Policy Group

Go to Configuration > Policy Groups > Add Policy Group , select the SSE policy created earlier and click Save to associate the SSE Policy with the Policy Group.

Next associate this policy group with the device and deploy.

Verify the SSE Configuration

Verify the configuration.

Monitor the SSE Tunnels

Monitor > Audit Logs

Monitor > Security for SSE Tunnels

Monitor > Tunnels > SSE Tunnels

Set up Cloud Provider Credentials

Configure credentials to enable Cisco SD-WAN Manager for automated tunnel provisioning to Cisco SSE.

Step 1

Click Administration > Settings > Cloud Credentials > Cloud Provider Credentials enable Cisco Secure Access and enter the following details. These credentials are used to initiate authentication for a session and are later used in subsequent sessions.

Field

Description

Organization ID

Cisco Secure Access organization ID for your organization.

API Key

Cisco Secure Access API Key.

Secret

Cisco Secure Access API Secret.

Step 2

Save these details.

Configure Loopback Interface as the Source Interface

Configure a loopback interface as source. As this loopback interface is not tied to any interface, there is no risk of interruptions in connections.

Add the following command to the CLI template:

interface loopback1
no shutdown
ip nat inside
ip address 1.1.1.1 255.255.255.255

Create an SSE Policy Using Policy Group

Ensure that you have created the SSE credentials.You can do this on the SD-WAN Manager by going to Administration > Settings > Cloud Provider Credentials > Cisco SSE and enter the details.

Step 1

On the SD-WAN Manager go to Configuration > Policy Groups > Secure Internet Gateway/Secure Service Edge. Click on Add Secure Service Edge (SSE).

Step 2

Enter a name for the SSE policy and specify the solution type as sd-routing and click Create.

Step 3

Create a tracker. While creating automatic tunnels, Cisco SD-WAN Manager creates and attaches a default tracker endpoint with default values for failover parameters. However, you can also create customized trackers with failover parameters that suit your requirements.

  1. In the Source IP Address field, enter a source IP address without a subnet mask. This is used for sending http probes to tracker endpoint to detect if there is a unexpected network drops or any latency and is used under the vrf id 65330.

  2. Click Add Tracker. In the Add Tracker window, configure the following and click Add.

Tracker Parameters
Field Description
Name Name of the tracker. The name can be up to 128 alphanumeric characters.
API URL of Endpoint

Specify the API URL for the Secure Service Edge endpoint of the tunnel.

Default: service.sig.umbrella.com

Threshold

Enter the wait time for the probe to return a response before declaring that the configured endpoint is down.

The range is 100 to 1000 milliseconds, the default is 300 milliseconds.

Probe Interval

Enter the time interval between probes to determine the status of the configured endpoint.

The range is 20 to 600 seconds, the default is 60 seconds.

Multiplier

Enter the number of times to resend probes before determining that a tunnel is up or down.

The range is 1 to 10, the default is 3.

Step 4

Create a Tunnel. Click Configuration.

  1. Click Add Tunnel.

  2. In the Add Tunnel pop-up window, under Basic Settings, configure the following and click Add .

Basic Settings
Field Description
Tunnel Type

Cisco Secure Access: (Read only) ipsec

Interface Name (1..255)

Name of the interface.

Description

Enter a description for the interface.

Tracker

By default, a tracker is attached to monitor the health of tunnels.

Tunnel Source Interface Name of the source interface of the tunnel. This interface should be an egress interface and is typically the internet-facing interface. The tunnel source interface supports loopback. Depending on your intent you can configure up to 16 tunnels (8 Active/8 Backup).
Data-Center For a primary data center, click Primary, or for a secondary data center, click Secondary. Tunnels to the primary data center serve as active tunnels, and tunnels to the secondary data center serve as back-up tunnels.

Advanced Options (Optional)

Shutdown

Click the radio button to enable this option.

Default: Disabled

Enable Tracker

Click the radio button to enable this option.

IP MTU

Specify the maximum MTU size of packets on the interface.

Range: 576 to 2000 bytes

Default: 1400 bytes

TCP MSS

Specify the maximum segment size (MSS) of TPC SYN packets. By default, the MSS is dynamically adjusted based on the interface or tunnel MTU such that TCP SYN packets are never fragmented.

Range: 500 to 1460 bytes

Default: None

DPD Interval

Specify the interval for Internet Key Exchange (IKE) to send Hello packets on the connection.

Range: 10 to 3600 seconds

Default: 10

DPD Retries

Specify the number of seconds between Dead Peer Detection (DPD) retry messages if the DPD retry message is missed by the peer.

If a peer misses a DPD message, the router changes the state and sends a DPD retry message. The message is sent at a faster retry interval, which is the number of seconds between DPD retries. The default DPD retry message is sent every 2 seconds. The tunnel is marked as down after five DPD retry messages are missed.

Range: 2 to 60 seconds

Default: 3

IKE

IKE Rekey Interval

Specify the interval for refreshing IKE keys.

Range: 3600 to 1209600 seconds (1 hour to 14 days)

Default: 14400 seconds

IKE Cipher Suite

Specify the type of authentication and encryption to use during IKE key exchange.

Choose one of the following:

  • AES 256 CBC SHA1

  • AES 256 CBC SHA2

  • AES 128 CBC SHA1

  • AES 128 CBC SHA2

Default: AES 256 CBC SHA1

IKE Diffie-Hellman Group

Specify the Diffie-Hellman group to use in IKE key exchange, whether IKEv1 or IKEv2.

IPSec

IPsec Rekey Interval

Specify the interval for refreshing IPsec keys.

Range: 3600 to 1209600 seconds (1 hour to 14 days)

Default: 3600 seconds

IPsec Replay Window

Specify the replay window size for the IPsec tunnel.

Options: 64, 128, 256, 512, 1024, 2048, or 4096 packets.

Default: 512

IPsec Cipher Suite

Specify the authentication and encryption to use on the IPsec tunnel.

Options:

  • AES 256 CBC SHA1

  • AES 256 CBC SHA 384

  • AES 256 CBC SHA 256

  • AES 256 CBC SHA 512

  • AES 256 GCM

Default: AEM 256 GCM

Perfect Forward Secrecy

Specify the Perfect Forward Secrecy (PFS) settings to use on the IPsec tunnel. Choose one of the following Diffie-Hellman prime modulus groups:

  • Group-2 1024-bit modulus

  • Group-14 2048-bit modulus

  • Group-15 3072-bit modulus

  • Group-16 4096-bit modulus

  • None: disable PFS

Step 5

Configure High Availability. To designate active and back-up tunnels and distribute traffic among tunnels, click High Availability and do the following:

  1. Click Add Interface Pair. In the Add Interface Pair pop-up window, configure the following

  2. Click Add to save these configurations.

Field Description
Active Interface

Choose a tunnel that connects to the primary data center.

Active Interface Weight

Enter weight (weight range 1 to 255) for load balancing.

Load balancing helps in distributing traffic over multiple tunnels and this helps increase the network bandwidth. If you enter the same weights to both the tunnels, you can achieve ECMP load balancing across the tunnels. However, if you enter a higher weight for a tunnel, that tunnel has higher priority for traffic flow.

For example, if you set up two active tunnels, where the first tunnel is configured with weight of 10, and the second tunnel with weight configured as 20, then the traffic is load-balanced between the tunnels in a 10:20 ratio.

Backup Interface

To designate a back-up tunnel, choose a tunnel that connects to the secondary data center.

To omit designating a back-up tunnel, choose None.

Backup Interface Weight

Enter weight (weight range 1 to 255) for load balancing.

Load balancing helps in distributing traffic over multiple tunnels and this helps increase the network bandwidth. If you enter the same weights, you can achieve ECMP load balancing across the tunnels. However, if you enter a higher weight for a tunnel, that tunnel has higher priority for traffic flow.

For example, if you set up two back-up tunnels, where the first tunnel is configured with weight of 10, and the second tunnel with weight configured as 20, then the traffic is load-balanced between the tunnels in a 10:20 ratio.

Step 6

Select the Region: When you choose the region, a pair of primary and secondary region is selected. Choose the primary region that Cisco Secure Service Edge provides from the drop-down list and the secondary region is auto-selected in Cisco SD-WAN Manager. If the primary region with a unicast IP address is not reachable then the secondary region with a unicast IP address is reachable and vice versa. Cisco Secure Access ensures that both the regions are reachable at all times.

Create Route-Based Traffic Forwarding

After the tunnels are established, relevant traffic should be forwarded to the tunnels. In Cisco IOS XE 17.14.1a, configure traffic forwarding by using the CLI template to add the following command:

ip sdwan route vrf <network> <subnetmask> service sse Cisco-Secure-Access

Example: ip sdwan route vrf 2 0.0.0.0/0 service sse Cisco-Secure-Access

Associate the SSE Policy with a Policy Group and Deploy the Policy Group to a Device

The SSE policy created earlier needs to be associated with a Policy Group and later associated with a device for the policy to work on that device.

Step 1

On the SD-WAN Manager go to Configuration > Policy Groups > Add Policy Group to create a new policy group for sd-routing devices.

Step 2

Select the Action button and under Policy select the SSE Policy created earlier from the available policies.

Step 3

Click Save to create an association between the SSE Policy and the Policy Group. This association ensures that the SSE policy is now part of the Policy Group.

Step 4

Associate the Policy Group to the device. This association ensures that when you deploy this Policy group to a device, the device inherits all the policies associated with this Policy Group.

Step 5

Deploy the Policy Group to the device. Your device is now ready to use the SSE tunnels.

Verify Cisco Secure Access Tunnels

To view information about the Cisco Secure Access tunnels that you have configured for the SD-Routing device, use the show sse all command.


Device# show sse all

***************************************
   SSE  Instance Cisco-Secure-Access
***************************************
Tunnel name : Tunnel15000001
Site id: 2678135102
Tunnel id: 617865691
SSE tunnel name: C8K-63a9b72b-f1fa-4973-a323-c36861cf59ee
HA role: Active
Local state: Up
Tracker state: Up
Destination Data Center: 52.42.220.205
Tunnel type: IPSEC
Provider name: Cisco Secure Access

Monitor and Troubleshoot Cisco Secure Access Tunnels from SD-WAN Manager

The following sections show how to identify issues with the SSE tunnels and take corrective measures.

Monitoring SSE Tunnel State Using Cisco SD-WAN Manager

Monitor the state of the SSE tunnels using the following options in Cisco SD-WAN Manager:

  • Monitor > Security > SIG/SSE Tunnel dashboard to view information about:

    • Down Tunnels

    • Degraded Tunnels: Degraded state indicates that the SSE tunnel is up but the Layer 7 health of the tunnel as detected by the tracker does not meet the configured SLA parameters. Therefore, the traffic is not routed through the tunnel.

    • Up Tunnels

  • Monitor > Tunnels > SIG/SSE Tunnel to view information about :

    Data plane tunnels, tunnel end points, and health of the tunnel

Cisco SD-WAN Manager displays a table that provides the following details about each automatic tunnel created to Cisco Secure Access:

Field

Description

Host Name

Host name of the SD-Routing device.

Site ID

ID of the site where the WAN edge device is deployed.

Tunnel ID

Unique ID for the tunnel defined by the SIG/SSE provider.

Transport Type

IPSec

Tunnel Name

Unique name for the tunnel that can be used to identify the tunnel at both the local and remote ends. On the SSE provider portal, you can use the tunnel name to find details about a particular tunnel.

HA Pair

Active or Backup

Provider

Cisco Secure Access

Destination Data Center

SIG/SSE provider data center to which the tunnel is connected.

Tunnel Status (Local)

Tunnel status as perceived by the device.

Tunnel Status (Remote)

Tunnel status as perceived by the SIG/SSE endpoint.

Events

Number of events related to the tunnel set up, interface state change, and tracker notifications. Click on the number to display an Events slide-in pane. The slide-in pane lists all the relevant events for the particular tunnel.

Tracker

Enabled or disabled during tunnel configuration.

Monitoring and Troubleshooting Using Commands

This section provides details on how to identify and troubleshoot SSE tunnel issues from device commands.

Troubleshooting Using Device Notifications
 Note

Accessing the device shell needs a consent token. Consent Token is a security feature that is used to authenticate the network administrator of an organization to access system shell with mutual consent from the network administrator and Cisco Technical Assistance Centre (Cisco TAC).

To view information about a device on which an event was generated use the following steps:

  1. Execute the /opt/confd/bin/confd_cli -C -P 3010 -noaaa -g sdwan-oper command. This command gives you access to the shell to run commands to view device notifications.

  2. Execute show notification stream viptela command to view the device notifications

    Device#show notification stream viptela
    notification
     eventTime 2023-11-09T06:21:19.95062+00:00
     sse-tunnel-params-absent
      severity major
      host-name vm6
      if-name TunnelSSE
      wan-if-ip 192.1.2.8
    
Troubleshooting Using Crypto Session Details

Execute show crypto session command to view the crypto session details

Device#show crypto session
Interface: Tunnel15000010
Profile: if-ipsec10-ikev2-profile
Session status: UP-ACTIVE     
Peer: 3.76.88.203 port 4500 
  Session ID: 7  
  IKEv2 SA: local 10.1.15.15/4500 remote 3.76.88.203/4500 Active 
  IPSEC FLOW: permit ip   0.0.0.0/0.0.0.0 0.0.0.0/0.0.0.0 
        Active SAs: 2, origin: crypto map
Troubleshooting Using Interface Details

Execute the show interface brief command. This command displays the interface details.

Device#show interface brief
Tunnel15000010         10.1.15.15      YES TFTP   up    up      
Troubleshooting Using Endpoint Tracker Details

Execute the show endpoint tracker command. This command displays all the endpoint tracker details.

Device#show endpoint-tracker
Interface                        Record Name            Status        Address Family   RTT in msecs    Probe ID   Next Hop
Tunnel16000002                   DefaultTracker         Up            IPv4             22              20         None
Troubleshooting Using Tunnel Details

Execute the show running config|sec sse command. This command displays the tunnel and vrf details.

Device#show running config|sec sse
sse instance Cisco-Secure-Access
  ha-pairs
   interface-pair Tunnel15000010 active-interface-weight 1 None backup-interface-weight 1
!
ip sdwan route vrf 2 0.0.0.0/0 service sse Cisco-Secure-Access