Cisco Prime Central 1.4.1 Quick Start Guide
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Contents
- Cisco Prime Central 1.4.1 Quick Start Guide
- Preface
- Related Documentation
- Obtaining Documentation and Submitting a Service Request
- Installation Requirements
- Prime Central Server Requirements
- Additional Requirements
- Installed Red Hat RPM Packages
- Prime Central Protocols and Ports
- Port Exposure Categories
- Sample Remediation Policy Script
- Embedded Database Requirements
- Database Memory
- Ports and Files
- Dual-Server Installation
- Security
- Prime Central Client Browser Requirements
- Component Version Requirements
- Extracting the PrimeCentral141.img Image
- Installing Prime Central
- Installing Prime Central in a Single-Server Setup
- Preparing the Server for Installation
- Installing Prime Central on the Server
- Explanation of Fields in the Embedded DB Information Window
- Installing Prime Central in a Dual-Server Setup
- Preparing Both Servers for Installation
- Installing the Prime Central Portal
- Installing the Prime Central Integration Layer
- Pathname, Group Name, Username, and Password Constraints
- Verifying the Prime Central Installation
- Checking the Prime Central Version
- Installing Prime Central Silently
- Sample install.properties Files
- Example 1: Installing Prime Central in a Single-Server Setup with a Local Embedded Database
- Example 2: Installing Prime Central in a Single-Server Setup with a Remote Embedded Database
- Example 3: Installing Prime Central in a Single-Server Setup with an External Database
- Example 4: Installing the Prime Central Portal in a Dual-Server Setup with a Local Embedded Database
- Example 5: Installing the Prime Central Portal in a Dual-Server Setup with a Remote Embedded Database
- Example 6: Installing the Prime Central Portal in a Dual-Server Setup with an External Database
- Example 7: Installing the Prime Central Integration Layer in a Dual-Server Setup
- Verifying the Silent Installation
- Installing Prime Central Fault Management
- Preparing the Server for Installation
- Installing Prime Central Fault Management on the Server
- Configuring Mail Service for Alarm Reports
- Installing Prime Central Fault Management Silently
- Sample PrimeFM_install.properties File
- Manually Registering Fault Management to Retrieve Alarm Data
- Installing the Gateways Used with Prime Central
- Troubleshooting the Installation
- Prime Central Log Files
- Troubleshooting the Prime Central Installation
- Configuring Prime Carrier Management Suite Scale Setup
- Configuring Applications as Suite Components
- Integration Process
- Contents of the DMIntegrator.prop File
- DMIntegrator.sh Script Usage
- Integrating Cisco InTracer with Prime Central
- Integrating Prime Network with Prime Central
- Integrating the Prime Network Integration Layer with Prime Central
- Integrating Prime Network in a High Availability Configuration with Prime Central
- Integrating the Prime Network Integration Layer in a High Availability Configuration with Prime Central
- Local Redundancy Configuration
- Geographical Disaster Recovery Configuration
- Configuring the Primary Server
- Configuring the Geographical Disaster Recovery Server
- Integrating Prime Optical and the Prime Optical Integration Layer with Prime Central
- Integrating Prime Performance Manager with Prime Central
- Integrating Prime Provisioning with Prime Central
- Integrating Cisco ME 4600 Series Agora-NG with Prime Central
- Integrating Cisco Broadband Access Center (BAC) with Prime Central
- Integrating RAN Management System (RMS) with Prime Central
- Integrating Cisco Prime Access Registrar (CPAR) with Prime Central
- Configuring Prime Central as Trap Listener in CPAR to Receive Traps
- Integrating Cisco Prime Network Registrar (CPNR) with Prime Central
- Configuring Prime Central as Trap Listener in CPNR to Receive Traps
- Upgrading Prime Central
- Before You Begin
- Upgrading to Prime Central 1.4.1
- Upgrading Prime Central Silently
- Verifying the Upgrade
- Upgrading to Prime Central Fault Management 1.41.4.1
- Upgrading Prime Central Fault Management Silently
- Reverting to Prime Central Fault Management 1.4
- Uninstalling Prime Central
- Uninstalling Prime Central in an Embedded Database Configuration
- Uninstalling Prime Central in an External Database Configuration
- Uninstalling Prime Central Silently
- Uninstalling Prime Central Fault Management
- Uninstalling Prime Central Fault Management Silently
- Unregistering an Application from Prime Central
- Unregistering Cisco InTracer
- Unregistering Prime Network
- Unregistering the Prime Network Integration Layer
- Unregistering Prime Optical
- Unregistering the Prime Optical Integration Layer
- Unregistering Prime Performance Manager
- Unregistering Prime Provisioning
- Unregistering Cisco ME 4600 Series Agora-NG
- Unregistering Cisco BAC
- Unregistering RMS from Prime Central
- Disabling SNMP Traps Notification to Prime Central NMS Interface
- Cleaning Up Files On Central Node
- Unregistering RMS Data Manager from Prime Central
- Unregistering Cisco Prime Access Registrar (CPAR) from Prime Central
- Unregistering Cisco Prime Network Registrar (CPNR) from Prime Central
- Next Steps
- Starting and Stopping the Prime Central Components
- Backing Up and Restoring the Embedded Database
- Backing Up and Restoring the Fault Management Database
- Backing Up the Fault Management Database Manually
- Restoring the Fault Management Database Manually
Cisco Prime Central 1.4.1 Quick Start Guide
Preface
This guide explains how to install Cisco Prime Central 1.4.1 .
The primary audience for this guide is network operations personnel and system administrators. This guide assumes that you are familiar with the following products and topics:
Related Documentation
See the Cisco Prime Central 1.4.1 Documentation Overview .
See also the documentation for the following suite components:
Note
We sometimes update the documentation after original publication. Therefore, you should review the documentation on Cisco.com for any updates.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What's New in Cisco Product Documentation at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to What's New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service.
Installation Requirements
Prime Central Server Requirements
The following table lists the Prime Central server system requirements.
Note
The below mentioned requirements are for Small Scale deployments. For more information on the required network size for installation, see Prime Carrier Management Sizing guide.
Table 1 Database, OS, and Hardware Requirements Minimum Requirement Notes Database
One of the following:
If you are upgrading from Prime Central 1.4 and then to 1.4.1 , Prime Central will continue to use Oracle 11gR2 database version 11.2.0.1.
If you are upgrading from Prime Central 1.4 to 1.4.1 , Prime Central will continue to use Oracle 11gR2 database version 11.2.0.3.
Fresh installation of Prime Central 1.4.1 with external Database configuration supports only Oracle 12C on RHEL 6.5 (database version 12.1.0.1). Whereas, fresh installation of Prime Central 1.4.1 with Embedded Database configuration supports 11.2.0.3 on RHEL 6.5.
When configuring an external Oracle database for a large-scale environment (for example, a network with 65,000 devices), we recommend that you set the following values for these parameters to optimize performance:
Memory
—
Disk Space
Prime Central:
—
External database: 22 GB for the data files
A data file is a physical file on disk that contains data structures such as tables and indexes. The optimal location is an external disk array (preferably RAID 10). The data files are created under the directory that you specify during installation.
Embedded database:
Redo logs are files that contain records of changes made to data. Redo logs should not reside on the same disk as the data files.
An archive log is a member of a redo log that has been archived by the Oracle database. Archive logs should not reside on the same disk as the data files. Archive logs can be applied to a database backup for media recovery.
A backup file stores a copy of the database data, which can be used to reconstruct data. Backup files should not reside on the same disk as the data files.
Data files, redo logs, archive logs, and backup files are created under the directories that you specify during installation.
Your system administrator must:
Prime Central Fault Management:
—
Upgrade from Prime Central 1.4 to 1.4.1 :
The server must have at least (size of the current installation directory + 7 GB) of free space in the folder where Prime Central 1.4.1 1.5 is installed.
Example: If Prime Central 1.4.1 is installed in the /opt/primecentral folder and that folder is 10 GB, you must have at least 17 GB of free space in the /opt folder before upgrading.
Upgrade from Prime Central Fault Management 1.4 to 1.4.1 :
The server must have at least (size of the current installation directory + 5 GB) of free space in the folder where Prime Central Fault Management 1.4 1.4.1 is installed.
Example: If Prime Central Fault Management 1.4.1 is installed in the /opt/primecentral/faultmgmt folder and that folder is 15 GB, you must have at least 20 GB of free space in the /opt/primecentral folder before upgrading.
64-Bit Operating System Platform
Red Hat Enterprise Linux (RHEL) 5.8, 6.4, 6.5, or 6.7 RHEL 6.5 with x86_64 bit or RHEL 6.4
The upgrade from Prime Central 1.4 to 1.4.1 is supported on RHEL 5.8, RHEL 6.4, and RHEL 6.5 or 6.7.
Fresh installation of Prime Central 1.4 to1.4.1 is supported on RHEL 6.5 or 6.7.
When installing RHEL for Prime Central Fault Management installation, choose the Software Development option to ensure that the correct libraries are installed.
RHEL 5.8: Prime Central Fault Management requires additional OS libraries. When installing RHEL choose the Software Development option to ensure that the kernel-headers libraries are installed.
Note We recommend that you check periodically for RHEL 5.8, 6.4, 6.5, or RHEL 6.7 patches and install any available updates.
RHEL 6.4: Prime Central Fault Management requires additional OS libraries. When installing RHEL, choose either the Software Development or Desktop option to ensure that the correct libraries are installed.
RHEL 6.5 or 6.7: Prime Central Fault Management requires additional OS libraries. When installing RHEL, choose either the Software Development or Desktop option to ensure that the correct libraries are installed.
Hardware
One of the following:
Use the following minimum hardware resources for the individual Prime Central and Fault Management servers:
Before installing RHEL 6.5 or 6.7 with VMWARE ESXi 5.1 or VMWARE ESXi 5.5 5.1, 5.5, or 6.0 for Prime Central, verify your hardware compatibility. See the Cisco UCS hardware compatibility list at http://www.cisco.com/web/techdoc/ucs/interoperability/matrix/matrix.html.
Red Hat RPM Packages
For Prime Central Fault Management, the installer automatically installs the Red Hat RPM Package Manager (RPM) packages listed here.
If any of the RPM packages are missing, the Fault Management installer automatically installs them. No user intervention is required.
For Prime Central, the following packages must be present in the system path:
The RPM packages should be installed along with RHEL. Refer RHEL installation procedure for more information. Red Hat Services and Components
The following Red Hat services and components (usually present as part of the Red Hat installation) are required:
The RPM packages should be installed along with RHEL. Refer RHEL installation procedure for more information. Additional Requirements
If you are using any of the OpenSSL versions known to have the CVE-2014-0160 vulnerability (better-known as Heartbleed), please review and take the steps outlined in the OpenSSL Security Advisory [07 Apr 2014].
All systems must have access to the Prime Central server hostname.
Clocks must be synchronized on Prime Central and all attached Prime application servers.
When you install Prime Central, Prime Central Fault Management, or any suite components, Domain Name System (DNS) must be enabled on the hosts. Otherwise, Prime Central components cannot communicate, and clients cannot launch Prime Central.
If the hosts do not have DNS access, or if their hostnames are not registered in the DNS, you must add those hostnames (with the correct IP addresses) to your local hosts file (/etc/hosts on Linux; ${Windows}\System32\drivers\etc\hosts on Windows).
If DNS is not available, the Prime Central server and the Prime Central integration layer must include in their /etc/hosts file the following entries for Prime Network, Prime Optical, Prime Performance Manager, Prime Provisioning, Prime Fault Management, CPAR, CPNR, BAC and RMS:
application-IP-address fully-qualified-application-hostname application-hostname
For example, if Prime Optical is installed on the "my-server" workstation with IP address 209.165.200.225, the following entry must exist in the /etc/hosts file on the Prime Central portal and the Prime Central integration layer:
209.165.200.225 my-server.cisco.com my-server
Installed Red Hat RPM Packages
The following Red Hat RPM packages are installed by the Prime Central Fault Management installer.
Table 2 RHEL 5 RPM Packages compat-db.i386
libgcc.i386
compat-db.x86_64
libgcc.x86_64
compat-glibc.i386
libXft.i386
compat-glibc.x86_64
libXft.x86_64
compat-glibc-headers.x86_64
libXmu.i386
compat-libstdc++-296.i386
libXmu.x86_64
compat-libstdc++-33.i386
libXp.i386
compat-libstdc++-33.x86_64
libXp.x86_64
elfutils.x86_64
libXpm.i386
elfutils-libs.x86_64
libXpm.x86_64
gtk2.i386
libXtst.i386
gtk2.x86_64
libXtst.x86_64
gtk2-engines.i386
openmotif22.i386
gtk2-engines.x86_64
openmotif22.x86_64
kernel-headers.x86_64
pam.i386
ksh.x86_64
pam.x86_64
Table 3 RHEL 6 RPM Packages compat-db.i686
libXft.i686
compat-db.x86_64
libXft.x86_64
compat-glibc.x86_64
libXmu.i686
compat-libstdc++-296.i686
libXmu.x86_64
compat-libstdc++-33.i686
libXp.i686
compat-libstdc++-33.x86_64
libXp.x86_64
elfutils.x86_64
libXpm.i686
elfutils-libs.x86_64
libXpm.x86_64
gtk2.i686
libXtst.i686
gtk2.x86_64
libXtst.x86_64
gtk2-engines.i686
openmotif22.i686
gtk2-engines.x86_64
openmotif22.x86_64
kernel-headers.x86_64
pam.i686
ksh.x86_64
pam.x86_64
libgcc.i686
rpm-build.x86_64
libgcc.x86_64
Prime Central Protocols and Ports
The following table lists the protocols and ports that Prime Central uses.
Port Exposure Categories
The ports listed in Prime Central Protocols and Ports belong to the following exposure categories:
Private—These ports should not be accessible from outside workstations. Administrators should restrict access to localhost (127.0.0.1). Administrators can use firewall software such as Linux iptables to implement access restrictions.
Public—These ports might need to be accessible from outside workstations. To protect against external security threats, administrators should restrict access to these ports to only those workstations that need explicit access. As additional precaution against denial of service (DoS) attacks, administrators should apply rate-limiting policies. Administrators can use firewall software such as Linux iptables to implement access restrictions and rate-limiting policies. Whenever possible, if the set of source addresses is known, restrict all other access.
In some cases, the packet source is not known ahead of time; for example, the HTTPS port that clients use to communicate with the Prime Central portal.
In some cases, the packet source is known ahead of time; for example, a distributed Prime Central installation, where the Prime Central portal must communicate with the Prime Central integration layer.
Ephemeral—These ports are similar to public ports, except that their port numbers are not fixed. Depending on the Prime Central deployment scenario, ephemeral ports might require public exposure. If so, administrators should restrict access to these ports to only those workstations that need explicit access. As additional precaution against denial of service (DoS) attacks, administrators should apply rate-limiting policies. Administrators can use firewall software such as Linux iptables to implement access restrictions and rate-limiting policies.
In some cases, the packet source is not known ahead of time; for example, the HTTPS port that clients use to communicate with the Prime Central portal.
In some cases, the packet source is known ahead of time; for example, a distributed Prime Central installation, where the Prime Central portal must communicate with the Prime Central integration layer.
Restricted—We recommend that administrators restrict access to all other ports. Administrators can use firewall software such as Linux iptables to implement access restrictions.
Sample Remediation Policy Script
The following sample script shows how a system administrator can implement a remediation policy by using the built-in Linux iptables firewall feature.
#!/bin/bash FWCONF=/etc/init.d/iptables FW=/sbin/iptables #Start firewall $FWCONF save $FWCONF start #Remove any previous rules: $FW -F $FW -X $FW -P INPUT ACCEPT $FW -P FORWARD ACCEPT $FW -P OUTPUT ACCEPT #Drop invalid packets $FW -A INPUT -m state --state INVALID -j LOG --log-prefix "DROP INVALID " --log-ip-options --log-tcp-options $FW -A INPUT -m state --state INVALID -j DROP #Permit rules #Allow local packets (category 1 packets) $FW -A INPUT -i lo -j ACCEPT #Allow icmp/esp/ah packets $FW -A INPUT -p icmp --icmp-type any -j ACCEPT $FW -A INPUT -p esp -j ACCEPT $FW -A INPUT -p ah -j ACCEPT #Allow any tcp traffic to port <allowed-port> with rate-limiting to <rate> packets/second (category 2a packets) $FW -A INPUT -s 0/0 -d 0/0 -j ACCEPT --protocol tcp --dport <allowed-port> -m hashlimit --hashlimit <rate>/second #Allow tcp traffic from source address <source-IP> to a port <allowed-port> with rate-limiting to <rate> packets/second (category 2b packets) $FW -A INPUT -s <source-IP>/32 -d 0/0 -j ACCEPT --protocol tcp --dport <allowed-port> -m hashlimit --hashlimit <rate>/second #Allow any tcp traffic to ephemeral ports with rate-limiting to <rate> packets/second (category 3a packets) $FW -A INPUT -p tcp --dport 32768:6100 -m hashlimit --hashlimit <rate>/second #Allow tcp traffic from source address <source-IP> to ephemeral ports with rate-limiting to <rate> packets/second (category 3b packets) $FW -A INPUT -s <source-IP>/32 -p tcp --dport 32768:6100 -m hashlimit --hashlimit <rate>/second #Allow established connections $FW -A INPUT -m state --state ESTABLISHED,RELATED -j ACCEPT $FW -A INPUT -p tcp --dport ssh -j ACCEPT #Drop everything else (category 4 packets) $FW -A INPUT -j DROP #Save firewall rules. $FWCONF saveEmbedded Database Requirements
An embedded database for use with Prime Central has the following requirements. These requirements are in addition to those in Prime Central Server Requirements.
You can install the embedded database on Red Hat Enterprise Linux (RHEL) . During the installation, the installer automatically installs the following RPM software packages:
Table 5 RHEL 5.8 RPM Packages binutils
ksh
compat-libstdc++-33-3.2.3
libaio
elfutils-libelf
libaio-devel
elfutils-libelf-devel
libgcc-4.1.2
gcc-4.1.2
libstdc++
gcc-c++-4.1.2
libstdc++-devel
glibc-2.5
make
glibc-common-2.5
numactl-devel
glibc-devel-2.5
sysstat-7.0.2
glibc-headers-2.5
Note
To verify that all of the required RHEL 5.8 RPM packages are installed, enter the following command as the root user:
# rpm -q binutils compat-libstdc++-33-3.2.3 elfutils-libelf elfutils-libelf-devel gcc-4.1.2 gcc-c++-4.1.2 glibc glibc-common glibc-devel glibc-headers ksh libaio libaio-devel libgcc-4.1.2 libstdc++ libstdc++-devel make numactl-devel sysstat-7.0.2 --qf '%{name}.%{arch}\n'|sort
Table 6 RHEL 6.4 RPM Packages cloog-ppl-0.15.7-1.2.el6.x86_64.rpm
libgcc-4.4.7-3.el6.i686.rpm
compat-libcap1-1.10-1.x86_64.rpm
libstdc++-devel-4.4.7-3.el6.x86_64.rpm
compat-libstdc++-33-3.2.3-69.el6.x86_64.rpm
libX11-1.5.0-4.el6.i686.rpm
cpp-4.4.7-3.el6.x86_64.rpm
libXau-1.0.6-4.el6.i686.rpm
gcc-4.4.7-3.el6.x86_64.rpm
libxcb-1.8.1-1.el6.i686.rpm
gcc-c++-4.4.7-3.el6.x86_64.rpm
libXext-1.3.1-2.el6.i686.rpm
glibc-2.12-1.107.el6.i686.rpm
libXi-1.6.1-3.el6.i686.rpm
glibc-devel-2.12-1.107.el6.x86_64.rpm
libXtst-1.2.1-2.el6.i686.rpm
glibc-headers-2.12-1.107.el6.x86_64.rpm
mpfr-2.4.1-6.el6.x86_64.rpm
kernel-headers-2.6.32-358.el6.x86_64.rpm
nss-softokn-freebl-3.12.9-11.el6.i686.rpm
ksh-20100621-19.el6.x86_64.rpm
ppl-0.10.2-11.el6.x86_64.rpm
libaio-devel-0.3.107-10.el6.x86_64.rpm
The following components (usually installed as part of Red Hat) must be present in the system path:
Table 7 RHEL 6.5 RPM Packages cloog-ppl-0.15.7-1.2.el6.x86_64.rpm
libgcc-4.4.7-4.el6.x86_64.rpm
compat-libcap1-1.10-1.x86_64.rpm
libstdc++-devel-4.4.7-4.el6.x86_64.rpm
compat-libstdc++-33-3.2.3-69.el6.x86_64.rpm
libX11-1.5.0-4.el6.x86_64.rpm
cpp-4.4.7-4.el6.x86_64.rpm
libXau-1.0.6-4.el6.x86_64.rpm
gcc-4.4.7-4.el6.x86_64.rpm
libxcb-1.8.1-1.el6.x86_64.rpm
gcc-c++-4.4.7-4.el6.x86_64.rpm
libXext-1.3.1-2.el6.x86_64.rpm
glibc-2.12-1.132.el6.x86_64.rpm
libXi-1.6.1-3.el6.x86_64.rpm
glibc-devel-2.12-1.132.el6.x86_64.rpm
libXtst-1.2.1-2.el6.x86_64.rpm
glibc-headers-2.12-1.132.el6.x86_64.rpm
mpfr-2.4.1-6.el6.x86_64.rpm
kernel-headers-2.6.32-431.el6.x86_64.rpm
nss-softokn-freebl-3.14.3-9.el6.x86_64.rpm
ksh-20120801-10.el6.x86_64.rpm
ppl-0.10.2-11.el6.x86_64.rpm
libaio-devel-0.3.107-10.el6.x86_64.rpm
Ports and Files
The following ports and files are required:
Port 1108 must be available for SSH communication between the Prime Central owner and the database owner. The port must also be open on the embedded database server, if it is installed separately.
The /etc/hosts file must include the workstation’s local hostname and IP address.
Example of a correct entry in the /etc/hosts file:
127.0.0.1 localhost.localdomain localhost ::1 localhost6.localdomain6 localhost6 IP-address myserver.domain.com myserverExample of an incorrect entry in the /etc/hosts file (without the server IP address information):
127.0.0.1 localhost.localdomain localhost ::1 localhost6.localdomain6 localhost6The hostname --fqdn command must return the hostname with the fully qualified domain name. For example:
sh-nv210-266.cisco.comThe hostname command should return the non-fqdn hostname. For example:
sh-nv210-266If the output is not displayed as above, hostname can be configured either through /etc/sysconfig/network or through a CLI command:
The /etc/nsswitch.conf file must not have NIS or NIS+ for password, group, shadow, or services. For example:
passwd: files shadow: files group: files services: filesDual-Server Installation
If you are installing the embedded database and Prime Central on separate servers, note the following additional prerequisites for the remote server:
The installation script copies the Oracle installation files to the remote server under the home directory of the user connecting to the workstation via SSH. The home directory must have at least 4 GB of space available for the installation files. This is especially important if the home directory is root (/), because overconsumption might cause the server to crash.
Prime Central Client Browser Requirements
The following table lists the client browsers and the Citrix XenApp deployment that Prime Central 1.4.1 supports. You must enable cookies and caching in your browser. Mozilla Firefox is the recommended browser.
Table 8 Supported Client Browsers Certified Citrix Setup Operating System Mozilla Firefox Version Microsoft Internet Explorer Version Citrix Presentation Server 4.5 XenApp 5.0, installed on a Windows 2003 (SP2) server
Windows 7 (32 and 64 bit)
Firefox 24 and 30 Standard Edition
Internet Explorer 9, 10 and 11
Firefox 24 Extended Support Release (ESR)
Internet Explorer 9, 10 and 11
Component Version Requirements
You can install a suite component in standalone mode or with Prime Central. If you want to install it with Prime Central, your suite component must be the version listed in the Cisco Prime Central 1.4.1 Release Notes.
Extracting the PrimeCentral141.img Image
Procedure
Installing Prime Central
You can install the following Prime Central 1.4.1 components on the same or separate servers:
Database—Can be installed as an external 12cor an embedded Oracle 11gdatabase .
Prime Central portal—Provides a single sign-on and a multi-tenant common administrative interface for all applications within the suite.
Prime Central integration layer (IL)—Performs back-end mediation and enables information exchange between the various components
Fault Management—Locates, diagnoses, and reports network problems.
Installing Prime Central in a Single-Server Setup
Installing the database, Prime Central portal, and Prime Central integration layer on the same server is a two-part process:
Note
During the installation, the variables that you define must adhere to the constraints described in Pathname, Group Name, Username, and Password Constraints.
Preparing the Server for Installation
ProcedureBefore you install Prime Central, you must first connect to the server and, if using X server, verify the display settings.
Step 1 Use one of the following options to connect to the server where you want to install Prime Central:
VNC (recommended)—See http://www.realvnc.com.
X server—For this option, Reflection X is recommended. See https://www.attachmate.com/products/reflection/x/.
Step 2 As the root user, launch a terminal on the server where you want to install Prime Central. (If you logged in as a nonroot user, use su - to become the root user.) The C shell (csh) is recommended, but you can also use the Bash shell. Step 3 Set the DISPLAY variable: setenv DISPLAY hostname-or-IP-address:0.0
Step 4 Verify that the display is set correctly: echo $DISPLAY
In the command output, you should see:
hostname-or-IP-address:0.0
Step 5 Set the ulimit value.
If using a C shell, enter: limit descriptors 1048576
In the command output, you should see:
# limit descriptors descriptors 1048576
If using a Bash shell, enter: ulimit -n 1048576
In the command output, you should see:
# ulimit -n 1048576Step 6 (For an external database only; not applicable to an embedded database) If you are using a local or remote external database, create the following directory under ORACLE_HOME for the Prime Service Inventory (PSI) integration, and make the owner oracle: ORACLE_HOME/oradata/PSI
download prePCInstallForExt12c.sh from the scripts folder in the Base Application folder (where images/primecentral_v1.41.4.11.5.1.bin is located) Copy prePCInstallForExt12c.sh to ORACLE_HOME/network/admin and execute.
Installing Prime Central on the Server
Procedure
Step 1 Insert the Cisco Prime Central 1.4.1 USB drive into the USB port and navigate to the Base Application folder, which contains the following files: Step 2 Use SSH to connect to the server. Step 3 Copy the 3 files listed in Step 1 to the server. Step 4 Change file permissions and ownership: chmod 755 *
Step 5 Run the installer: ./primecentral_v1.4.1.bin
Step 6 In the Welcome window, click Next.
Tip You can also press the Tab key + space bar to activate the Next (or Previous) button.
Step 7 In the License Agreement window, read the license agreement, click the I accept the terms of the License Agreement radio button, and click Next. Step 8 In the Install Type window, click the Single-Server Install radio button; then, click Next. Step 9 In the Validating Environment window, review the information for accuracy; then, click Next. Step 10 In the Server Information window, confirm that the fully qualified domain name (FQDN) of the local server is correct; if not, enter the correct FQDN. (Be sure to use the hostname of the server where Prime Central will be mounted.) Then, click Next. Step 11 In the Choose Install Folder window, specify where to install Prime Central. Then, click Next. The "o" (other or world) UNIX users must have at least execute permissions on the installation directory path.
Step 12 In the OS User Information window, provide the information required to create an OS user to start and stop processes. The username is primeusr and cannot be changed. Then, click Next. Step 13 In the Admin User Information window, enter the password for the admin user who will be used for the first system login. The username is centraladmin and cannot be changed. Then, click Next. Step 14 In the Install Mode window, specify one of the following installation modes: Step 15 In the Validating Port Configuration window, review the information for accuracy; then, click Next. Step 16 In the Database Type window, specify one of the following database types; then, click Next:
- In the Embedded DB Information window, enter the required information for your local or remote embedded database; then, click Next.
- In the Prime Central DB User Information window, enter the password for the database user that will be created for Prime Central. The username is primedba and cannot be changed. Then, click Next.
Note Be sure to note down the database user password for future reference. For example, if you decide to register an application with Prime Central, you will need this password.
External Database:
Step 17 Verify that the information in the Pre-Installation Summary window is correct; then, click Install. It might take 30 minutes or longer to install Prime Central, depending on your system performance and whether you are using an embedded or external database.
Step 18 In the Install Complete window, click Done. If the installation fails, see Troubleshooting the Installation.
Explanation of Fields in the Embedded DB Information Window
The following table describes the required information for your local or remote embedded database.
Table 9 Fields in the Embedded DB Information Window Field Description Oracle User
The default username is oracle.
Oracle Home Directory
The installer creates /export/home/oracle by default. If you want to use a different directory, choose one that is not already present on the server.
Data Files Location
The default is /export/home/oracle/oradata/primedb.
Redo Files Location
The default is /export/home/oracle/redo.
Enable backups on the database
Check this optional check box to enable backups on the Oracle database.
Archive Log Location
(Required if "Enable backups on the database" is checked) The default is /export/home/oracle/arch.
Backup Destination
(Required if "Enable backups on the database" is checked) The default is /export/home/oracle/backup.
Install database on remote server
Check this optional check box to install the embedded database on a remote server. The SSH user and password are used to establish an SSH connection between Prime Central and the remote database server.
Remote SSH User
(Required if "Install database on remote server" is checked) The remote SSH user's home directory cannot be the / directory.
Remote SSH User Password
(Required if "Install database on remote server" is checked) Enter the password for the remote SSH user. The password cannot contain a percent sign (%).
Server IP Address
Enter the IP address of the server where the database will be installed.
Root Password
Enter the root password for the server where the database will be installed. The password cannot contain following special characters (%, ^, $, *).
Installing Prime Central in a Dual-Server Setup
Installing the Prime Central portal and Prime Central integration layer on separate servers—called a distributed or dual-server installation—is a three-part process:
NoteYou must install the Prime Central portal before installing the Prime Central integration layer. During the installation, the variables that you define must adhere to the constraints described in Pathname, Group Name, Username, and Password Constraints.
Preparing Both Servers for Installation
ProcedureBefore you install the Prime Central portal and the Prime Central integration layer on separate servers, you must first connect to each server and, if using X server, verify the display settings.
Step 1 Use one of the following options to connect to the server:
VNC (recommended)—See http://www.realvnc.com.
X server—For this option, Reflection X is recommended. See http://www.attachmate.com/Products/PC+X+Server/rx/.
Step 2 As the root user, launch a terminal on the server. (If you logged in as a nonroot user, enter the su - command to become the root user.) The C shell (csh) is recommended, but you can also use the Bash shell. Step 3 Set the DISPLAY variable: setenv DISPLAY hostname-or-IP-address:0.0
Step 4 Verify that the display is set correctly: echo $DISPLAY
In the command output, you should see:
hostname-or-IP-address:0.0Step 5 Set the ulimit value.
If using a C shell, enter: limit descriptors 1048576
In the command output, you should see:
# limit descriptors descriptors 1048576
If using a Bash shell, enter: ulimit -n 1048576
In the command output, you should see:
# ulimit -n 1048576Step 6 (For an external database only; not applicable to an embedded database) If you are using a local or remote external database, create the following directory under ORACLE_HOME for the PSI integration, and make the owner oracle: ORACLE_HOME/oradata/PSI
download prePCInstallForExt12c.sh from the scripts folder in the Base Application folder (where images/primecentral_v1.41.4.1.bin is located) Copy prePCInstallForExt12c.sh to ORACLE_HOME/network/admin and execute.
Installing the Prime Central Portal
Procedure
Step 1 Insert the Cisco Prime Central 1.4.1 USB drive into the USB port and navigate to the Base Application folder. Step 2 Change file permissions and ownership: chmod 755 *
Step 3 From the Base Application folder, run the installer: ./primecentral_v1.4.1.bin
Step 4 In the Welcome window, click Next. Step 5 In the License Agreement window, read the license agreement, click the I accept the terms of the License Agreement radio button, and click Next. Step 6 In the Install Type window, click the Distributed Install radio button; then, click Next. Step 7 In the Distributed Install Components window, click the Portal radio button; then, click Next. Step 8 In the Validating Environment window, review the information for accuracy; then, click Next. Step 9 In the Server Information window, confirm that the FQDN of the local server is correct; if not, enter the correct FQDN. Then, click Next. Step 10 In the Choose Install Folder window, specify where to install the Prime Central portal. Then, click Next. The "o" (other or world) UNIX users must have at least execute permissions on the installation directory path.
Step 11 In the OS User Information window, provide the information required to create an OS user to start and stop processes. The username is primeusr and cannot be changed. Then, click Next. Step 12 In the Admin User Information window, enter the password for the admin user who will be used for the first system login. The username is centraladmin and cannot be changed. Then, click Next. Step 13 In the Install Mode window, specify one of the following installation modes: Step 14 In the Validating Port Configuration window, review the information for accuracy; then, click Next. Step 15 In the Database Type window, specify one of the following database types; then, click Next:
- In the Embedded DB Information window, enter the required information for your local or remote embedded database; then, click Next.
- In the Prime Central DB User Information window, enter the password for the database user that will be created for Prime Central. The username is primedba and cannot be changed. Then, click Next.
Note Be sure to note down the database user password for future reference. For example, if you decide to register a domain manager with Prime Central, you will need this password.
External Database:
Step 16 Verify that the information in the Pre-Installation Summary window is correct; then, click Install. It might take 30 minutes or longer to install Prime Central, depending on your system performance and whether you are using an embedded or external database.
Step 17 In the Install Complete window, click Done. If the installation fails, see Troubleshooting the Installation.
Installing the Prime Central Integration Layer
Procedure
Step 1 Insert the Cisco Prime Central 1.4.1 USB drive into the USB port and navigate to the Base Application folder. Step 2 Change file permissions and ownership: chmod 755 *
Step 3 From the Base Application folder, run the installer: ./primecentral_v1.4.1.bin
Step 4 In the Welcome window, click Next. Step 5 In the License Agreement window, read the license agreement, click the I accept the terms of the License Agreement radio button, and click Next. Step 6 In the Install Type window, click the Distributed Install radio button; then, click Next. Step 7 In the Distributed Install Components window, click the Integration Layer radio button; then, click Next. Step 8 In the Validating Environment window, review the information for accuracy; then, click Next. Step 9 In the Database Information window, enter the following Prime Central database connection information; then, click Next: Step 10 To scale the integration layer to support multiple application instances and provide the option of high availability, Prime Central 1.4.1 uses a distributed integration layer architecture. In the Integration Layer Profile window, specify one or both of the following integration layer profiles:
Prime Central integration layer: Messaging—Installs a separate JMS broker to enable the integration layer messaging framework to be configured as a JMS cluster for messaging service high availability. Click Next; in the confirmation popup window, click one of the following:
Prime Central integration layer: Core—Installs the integration layer core components. Click Next; then, continue to the next step.
Step 11 In the Server Information window, confirm that the FQDN is correct; if not, enter the correct FQDN. Then, click Next. Step 12 In the Choose Install Folder window, specify where to install the Prime Central integration layer. Then, click Next. The "o" (other or world) UNIX users must have at least execute permissions on the installation directory path.
Step 13 In the OS User Information window, provide the information required to create an OS user to start and stop processes. The username is primeusr and cannot be changed. Then, click Next. Step 14 In the Install Mode window, specify one of the following installation modes: Step 15 In the Validating Port Configuration window, review the information for accuracy; then, click Next. Step 16 Verify that the information in the Pre-Installation Summary window is correct; then, click Install. It might take 10 minutes or longer to install the Prime Central integration layer, depending on your system performance and whether you are using an embedded or external database.
Step 17 In the Install Complete window, click Done. If the installation fails, see Troubleshooting the Installation.
Pathname, Group Name, Username, and Password Constraints
During the Prime Central installation, the variables that you define must adhere to the constraints listed in the following table.
Verifying the Prime Central Installation
Procedure
Step 1 As the primeusr, log in to the Linux server with the primeusr password that you specified during the installation. Step 2 Verify that the Prime Central portal is running: portalctl status
In the output, you should see:
Prime Central Platform Status StartedStep 3 Open a web browser and log in to the Prime Central portal at https://server-hostname:https-port-number, where: Step 4 Enter the username centraladmin and the admin user password that you specified during the installation.
Checking the Prime Central Version
Procedure
Step 1 As the primeusr, log in to the Prime Central server. Step 2 On the command line, enter: version
The following is an example of the output of the version command:
# version Running Integration Layer(PC-IL-CORE,PC-IL-JMS) + Platform (v 1.3.0.0 1.4.1.0 (build number)) with Patch(0.0.0.0)
Note If you reinstall a new build on an existing server, or if you install or uninstall applications, be sure to open a new browser window with a clear cache.
Installing Prime Central Silently
ProcedureYou can install Prime Central without user interaction. In a silent installation, no messages or prompts appear on-screen, and interactive dialogs are not displayed. Information and answers that you would normally provide are read from a properties file.
A silent installation allows for unattended product installations based on the values that are provided in the silent installation properties file.
Step 1 As the root user, launch a terminal on the server where you want to silently install Prime Central. (If you logged in as a nonroot user, enter the su - command to become the root user.) The C shell (csh) is recommended. To start the C shell, enter: Step 2 Insert the Cisco Prime Central 1.4.1 USB drive into the USB port and navigate to the local folder where the drive is mounted. Step 3 Create an install.properties file based on the samples provided in Sample install.properties Files. Depending on the input that you provide, Prime Central will be installed in either a single-server setup or a dual-server (distributed) setup.
Caution Be careful to enter correct values in the install.properties file. The silent installation does not perform any validation on the values you enter.
Step 4 Save your changes to the install.properties file. Step 5 Change file permissions: chmod 755 *
Step 6 Run the installer: ./primecentral_v1.4.1.bin -i silent -f install.properties
The silent installation log files are available in the installation-directory/install/logs/ folder.
Sample install.properties Files
The following examples show a typical install.properties file for each of the following scenarios:
Example 1: Installing Prime Central in a Single-Server Setup with a Local Embedded Database
Example 2: Installing Prime Central in a Single-Server Setup with a Remote Embedded Database
Example 3: Installing Prime Central in a Single-Server Setup with an External Database
Example 4: Installing the Prime Central Portal in a Dual-Server Setup with a Local Embedded Database
Example 5: Installing the Prime Central Portal in a Dual-Server Setup with a Remote Embedded Database
Example 6: Installing the Prime Central Portal in a Dual-Server Setup with an External Database
Example 7: Installing the Prime Central Integration Layer in a Dual-Server Setup
CautionThe values shown in the following examples are for illustrative purposes only. Be careful to enter actual values that are appropriate for your operating environment.
Example 1: Installing Prime Central in a Single-Server Setup with a Local Embedded Database
Installer_UI=silent ########## Basic ########## USER_INSTALL_DIR=/opt/primecentral SUITEFW_INSTALL_TYPE=Single-Server Install SUITEFW_DISTRIBUTED_INSTALL_TYPE= SUITEFW_BOTH_SERVER_HOSTNAME=prime-dev.cisco.com ########## OS User (primeusr is fixed, do not change it) ########## SUITEFW_OS_USER=primeusr SUITEFW_OS_GROUP=primegrp SUITEFW_OS_PASSWD=Admin123~ SUITEFW_OS_TYPE=Linux ########## Application Admin user (centraladmin) password ### SUITEFW_ADMIN_USER_PASSWD=Admin123~ ########## DATABASE ########## SUITEFW_DB_TYPE=Embedded Database ### Database User (primedba is fixed. do not change it) ### SUITEFW_DB_USER=primedba SUITEFW_DB_USER_PASSWD=Admin123~ ### External Database SUITEFW_DB_HOST_IP_ADDRESS= SUITEFW_DB_SYSTEM_PASSWD= SUITEFW_DB_SYSTEM_USER=system SUITEFW_DB_PORT=1521 SUITEFW_DB_SID= SUITEFW_DBF_FILES_DIR= ### Embedded Database SUITEFW_EMBEDDED_REMOTE=0 SUITEFW_EMBEDDED_ROOT_PASSWD=poPPee SUITEFW_EMBEDDED_HOST_IP=209.165.201.30 SUITEFW_EMBEDDED_DBPROFILE=2 SUITEFW_EMBEDDED_SMTP=self SUITEFW_EMBEDDED_SSH_USER= SUITEFW_EMBEDDED_SSH_USER_PASSWORD= SUITEFW_EMBEDDED_ORACLE_HOME=/export/home/oracle SUITEFW_EMBEDDED_ORACLE_USER=oracle SUITEFW_EMBEDDED_DATAFILES=/export/home/oracle/oradata/primedb SUITEFW_EMBEDDED_REDO=/export/home/oracle/redo SUITEFW_EMBEDDED_BACKUP=1 SUITEFW_EMBEDDED_ARCHIVE=/export/home/oracle/arch SUITEFW_EMBEDDED_BACKUP_DEST=/export/home/oracle/backup ########## Install Mode ########## SUITEFW_BOTH_INSTALL_MODE=Simple Install ### Portal SUITEFW_PORTAL_HTTPS_PORT=8443 SUITEFW_PORTAL_HTTP_PORT=8080 SUITEFW_PORTAL_AJP_PORT=8009 SUITEFW_PORTAL_SHUTDOWN_PORT=8005 ### IL SUITEFW_IL_MTOSI_PORT=9110 SUITEFW_IL_CONNECTION_TRANSPORTTYPE=nio SUITEFW_IL_CONNECTION_PORT=61616 SUITEFW_IL_NIO_TRANSPORT_PORT=61616 SUITEFW_IL_SSL_TRANSPORT_PORT=61615 SUITEFW_IL_REQUEST_TIMEOUT=135000 SUITEFW_IL_3GPP_PORT=9220 SUITEFW_IL_ALARM_MGMT_PORT=9020 SUITEFW_IL_RECONNECT_DELAY=10 ### IL Profiles # needed for distributed - IL #SUITEFW_IL_PROFILES=PC-IL-JMS PC-IL-COREExample 2: Installing Prime Central in a Single-Server Setup with a Remote Embedded Database
Installer_UI=silent ########## Basic ########## USER_INSTALL_DIR=/opt/primecentral SUITEFW_INSTALL_TYPE=Single-Server Install SUITEFW_DISTRIBUTED_INSTALL_TYPE= SUITEFW_BOTH_SERVER_HOSTNAME=prime-dev.cisco.com ########## OS User (primeusr is fixed, do not change it) ########## SUITEFW_OS_USER=primeusr SUITEFW_OS_GROUP=primegrp SUITEFW_OS_PASSWD=Admin123~ SUITEFW_OS_TYPE=Linux ########## Application Admin user (centraladmin) password ### SUITEFW_ADMIN_USER_PASSWD=Admin123~ ########## DATABASE ########## SUITEFW_DB_TYPE=Embedded Database ### Database User (primedba is fixed. do not change it) ### SUITEFW_DB_USER=primedba SUITEFW_DB_USER_PASSWD=Admin123~ ### External Database SUITEFW_DB_HOST_IP_ADDRESS= SUITEFW_DB_SYSTEM_PASSWD= SUITEFW_DB_SYSTEM_USER=system SUITEFW_DB_PORT=1521 SUITEFW_DB_SID= SUITEFW_DBF_FILES_DIR= ### Embedded Database SUITEFW_EMBEDDED_REMOTE=1 SUITEFW_EMBEDDED_ROOT_PASSWD=poPPee123 SUITEFW_EMBEDDED_HOST_IP=209.165.200.254 SUITEFW_EMBEDDED_DBPROFILE=2 SUITEFW_EMBEDDED_SMTP=self SUITEFW_EMBEDDED_SSH_USER=test SUITEFW_EMBEDDED_SSH_USER_PASSWORD=Admin123~ SUITEFW_EMBEDDED_ORACLE_HOME=/export/home/oracle SUITEFW_EMBEDDED_ORACLE_USER=oracle SUITEFW_EMBEDDED_DATAFILES=/export/home/oracle/oradata/primedb SUITEFW_EMBEDDED_REDO=/export/home/oracle/redo SUITEFW_EMBEDDED_BACKUP=1 SUITEFW_EMBEDDED_ARCHIVE=/export/home/oracle/arch SUITEFW_EMBEDDED_BACKUP_DEST=/export/home/oracle/backup ########## Install Mode ########## SUITEFW_BOTH_INSTALL_MODE=Simple Install ### Portal SUITEFW_PORTAL_HTTPS_PORT=8443 SUITEFW_PORTAL_HTTP_PORT=8080 SUITEFW_PORTAL_AJP_PORT=8009 SUITEFW_PORTAL_SHUTDOWN_PORT=8005 ### IL SUITEFW_IL_MTOSI_PORT=9110 SUITEFW_IL_CONNECTION_TRANSPORTTYPE=nio SUITEFW_IL_CONNECTION_PORT=61616 SUITEFW_IL_NIO_TRANSPORT_PORT=61616 SUITEFW_IL_SSL_TRANSPORT_PORT=61615 SUITEFW_IL_REQUEST_TIMEOUT=135000 SUITEFW_IL_3GPP_PORT=9220 SUITEFW_IL_ALARM_MGMT_PORT=9020 SUITEFW_IL_RECONNECT_DELAY=10 ### IL Profiles # needed for distributed - IL #SUITEFW_IL_PROFILES=PC-IL-JMS PC-IL-COREExample 3: Installing Prime Central in a Single-Server Setup with an External Database
Installer_UI=silent ########## Basic ########## USER_INSTALL_DIR=/opt/primecentral SUITEFW_INSTALL_TYPE=Single-Server Install SUITEFW_DISTRIBUTED_INSTALL_TYPE= SUITEFW_BOTH_SERVER_HOSTNAME=prime-dev.cisco.com ########## OS User (primeusr is fixed, do not change it) ########## SUITEFW_OS_USER=primeusr SUITEFW_OS_GROUP=primegrp SUITEFW_OS_PASSWD=Admin123~ SUITEFW_OS_TYPE=Linux ########## Application Admin user (centraladmin) password ### SUITEFW_ADMIN_USER_PASSWD=Admin123~ ########## DATABASE ########## SUITEFW_DB_TYPE=External Database ### Database User (primedba is fixed. do not change it) ### SUITEFW_DB_USER=primedba SUITEFW_DB_USER_PASSWD=Admin123~ ### External Database SUITEFW_DB_HOST_IP_ADDRESS=209.165.200.225 SUITEFW_DB_SYSTEM_PASSWD=manager SUITEFW_DB_SYSTEM_USER=system SUITEFW_DB_PORT=1521 SUITEFW_DB_SID=service-name SUITEFW_DBF_FILES_DIR=/export/home/oracle/prime_test SUITEFW_EMBEDDED_ORACLE_HOME=/export/home/oracle ########## Install Mode ########## SUITEFW_BOTH_INSTALL_MODE=Simple Install ### Portal SUITEFW_PORTAL_HTTPS_PORT=8443 SUITEFW_PORTAL_HTTP_PORT=8080 SUITEFW_PORTAL_AJP_PORT=8009 SUITEFW_PORTAL_SHUTDOWN_PORT=8005 ### IL SUITEFW_IL_MTOSI_PORT=9110 SUITEFW_IL_CONNECTION_TRANSPORTTYPE=nio SUITEFW_IL_CONNECTION_PORT=61616 SUITEFW_IL_NIO_TRANSPORT_PORT=61616 SUITEFW_IL_SSL_TRANSPORT_PORT=61615 SUITEFW_IL_REQUEST_TIMEOUT=135000 SUITEFW_IL_3GPP_PORT=9220 SUITEFW_IL_ALARM_MGMT_PORT=9020 SUITEFW_IL_RECONNECT_DELAY=10 ### IL Profiles # needed for distributed - IL #SUITEFW_IL_PROFILES=PC-IL-JMS PC-IL-COREExample 4: Installing the Prime Central Portal in a Dual-Server Setup with a Local Embedded Database
Installer_UI=silent ######### Basic ########## USER_INSTALL_DIR=/opt/primecentral SUITEFW_INSTALL_TYPE=Distributed Install SUITEFW_DISTRIBUTED_INSTALL_TYPE=Portal SUITEFW_BOTH_SERVER_HOSTNAME=prime-dev.cisco.com ########## OS User (primeusr is fixed, do not change it) ########## SUITEFW_OS_USER=primeusr SUITEFW_OS_GROUP=primegrp SUITEFW_OS_PASSWD=Admin123~ SUITEFW_OS_TYPE=Linux ########## Application Admin user (centraladmin) password ### SUITEFW_ADMIN_USER_PASSWD=Admin123~ ########## DATABASE ########## SUITEFW_DB_TYPE=Embedded Database ### Database User (primedba is fixed. do not change it) ### SUITEFW_DB_USER=primedba SUITEFW_DB_USER_PASSWD=Admin123~ ### External Database SUITEFW_DB_HOST_IP_ADDRESS= SUITEFW_DB_SYSTEM_PASSWD= SUITEFW_DB_SYSTEM_USER=system SUITEFW_DB_PORT=1521 SUITEFW_DB_SID= SUITEFW_DBF_FILES_DIR= ### Embedded Database SUITEFW_EMBEDDED_REMOTE=0 SUITEFW_EMBEDDED_ROOT_PASSWD=poPPee SUITEFW_EMBEDDED_HOST_IP=209.165.201.30 SUITEFW_EMBEDDED_DBPROFILE=2 SUITEFW_EMBEDDED_SMTP=self SUITEFW_EMBEDDED_SSH_USER= SUITEFW_EMBEDDED_SSH_USER_PASSWORD= SUITEFW_EMBEDDED_ORACLE_HOME=/export/home/oracle SUITEFW_EMBEDDED_ORACLE_USER=oracle SUITEFW_EMBEDDED_DATAFILES=/export/home/oracle/oradata/primedb SUITEFW_EMBEDDED_REDO=/export/home/oracle/redo SUITEFW_EMBEDDED_BACKUP=1 SUITEFW_EMBEDDED_ARCHIVE=/export/home/oracle/arch SUITEFW_EMBEDDED_BACKUP_DEST=/export/home/oracle/backup ########## Install Mode ########## SUITEFW_BOTH_INSTALL_MODE=Simple Install ### Portal SUITEFW_PORTAL_HTTPS_PORT=8443 SUITEFW_PORTAL_HTTP_PORT=8080 SUITEFW_PORTAL_AJP_PORT=8009 SUITEFW_PORTAL_SHUTDOWN_PORT=8005 ### IL SUITEFW_IL_MTOSI_PORT=9110 SUITEFW_IL_CONNECTION_TRANSPORTTYPE=nio SUITEFW_IL_CONNECTION_PORT=61616 SUITEFW_IL_NIO_TRANSPORT_PORT=61616 SUITEFW_IL_SSL_TRANSPORT_PORT=61615 SUITEFW_IL_REQUEST_TIMEOUT=135000 SUITEFW_IL_3GPP_PORT=9220 SUITEFW_IL_ALARM_MGMT_PORT=9020 SUITEFW_IL_RECONNECT_DELAY=10 ### IL Profiles # needed for distributed - IL #SUITEFW_IL_PROFILES=PC-IL-JMS PC-IL-COREExample 5: Installing the Prime Central Portal in a Dual-Server Setup with a Remote Embedded Database
Installer_UI=silent ########## Basic ########## USER_INSTALL_DIR=/opt/primecentral SUITEFW_INSTALL_TYPE=Distributed Install SUITEFW_DISTRIBUTED_INSTALL_TYPE=Portal SUITEFW_BOTH_SERVER_HOSTNAME=prime-dev.cisco.com ########## OS User (primeusr is fixed, do not change it) ########## SUITEFW_OS_USER=primeusr SUITEFW_OS_GROUP=primegrp SUITEFW_OS_PASSWD=Admin123~ SUITEFW_OS_TYPE=Linux ########## Application Admin user (centraladmin) password ### SUITEFW_ADMIN_USER_PASSWD=Admin123~ ########## DATABASE ########## SUITEFW_DB_TYPE=Embedded Database ### Database User (primedba is fixed. do not change it) ### SUITEFW_DB_USER=primedba SUITEFW_DB_USER_PASSWD=Admin123~ ### External Database SUITEFW_DB_HOST_IP_ADDRESS= SUITEFW_DB_SYSTEM_PASSWD= SUITEFW_DB_SYSTEM_USER=system SUITEFW_DB_PORT=1521 SUITEFW_DB_SID= SUITEFW_DBF_FILES_DIR= ### Embedded Database SUITEFW_EMBEDDED_REMOTE=1 SUITEFW_EMBEDDED_ROOT_PASSWD=poPPee123 SUITEFW_EMBEDDED_HOST_IP=209.165.200.254 SUITEFW_EMBEDDED_DBPROFILE=2 SUITEFW_EMBEDDED_SMTP=self SUITEFW_EMBEDDED_SSH_USER=test SUITEFW_EMBEDDED_SSH_USER_PASSWORD=Admin123~ SUITEFW_EMBEDDED_ORACLE_HOME=/export/home/oracle SUITEFW_EMBEDDED_ORACLE_USER=oracle SUITEFW_EMBEDDED_DATAFILES=/export/home/oracle/oradata/primedb SUITEFW_EMBEDDED_REDO=/export/home/oracle/redo SUITEFW_EMBEDDED_BACKUP=1 SUITEFW_EMBEDDED_ARCHIVE=/export/home/oracle/arch SUITEFW_EMBEDDED_BACKUP_DEST=/export/home/oracle/backup ########## Install Mode ########## SUITEFW_BOTH_INSTALL_MODE=Simple Install ### Portal SUITEFW_PORTAL_HTTPS_PORT=8443 SUITEFW_PORTAL_HTTP_PORT=8080 SUITEFW_PORTAL_AJP_PORT=8009 SUITEFW_PORTAL_SHUTDOWN_PORT=8005 ### IL SUITEFW_IL_MTOSI_PORT=9110 SUITEFW_IL_CONNECTION_TRANSPORTTYPE=nio SUITEFW_IL_CONNECTION_PORT=61616 SUITEFW_IL_NIO_TRANSPORT_PORT=61616 SUITEFW_IL_SSL_TRANSPORT_PORT=61615 SUITEFW_IL_REQUEST_TIMEOUT=135000 SUITEFW_IL_3GPP_PORT=9220 SUITEFW_IL_ALARM_MGMT_PORT=9020 SUITEFW_IL_RECONNECT_DELAY=10 ### IL Profiles # needed for distributed - IL #SUITEFW_IL_PROFILES=PC-IL-JMS PC-IL-COREExample 6: Installing the Prime Central Portal in a Dual-Server Setup with an External Database
Installer_UI=silent ########## Basic ########## USER_INSTALL_DIR=/opt/primecentral SUITEFW_INSTALL_TYPE=Distributed Install SUITEFW_DISTRIBUTED_INSTALL_TYPE=Portal SUITEFW_BOTH_SERVER_HOSTNAME=prime-dev.cisco.com ########## OS User (primeusr is fixed, do not change it) ########## SUITEFW_OS_USER=primeusr SUITEFW_OS_GROUP=primegrp SUITEFW_OS_PASSWD=Admin123~ SUITEFW_OS_TYPE=Linux ########## Application Admin user (centraladmin) password ### SUITEFW_ADMIN_USER_PASSWD=Admin123~ ########## DATABASE ########## SUITEFW_DB_TYPE=External Database ### Database User (primedba is fixed. do not change it) ### SUITEFW_DB_USER=primedba SUITEFW_DB_USER_PASSWD=Admin123~ ### External Database SUITEFW_DB_HOST_IP_ADDRESS=209.165.200.225 SUITEFW_DB_SYSTEM_PASSWD=manager SUITEFW_DB_SYSTEM_USER=system SUITEFW_DB_PORT=1521 SUITEFW_DB_SID=service-name SUITEFW_DBF_FILES_DIR=/export/home/oracle/prime_test SUITEFW_EMBEDDED_ORACLE_HOME=/export/home/oracle ########## Install Mode ########## SUITEFW_BOTH_INSTALL_MODE=Simple Install ### Portal SUITEFW_PORTAL_HTTPS_PORT=8443 SUITEFW_PORTAL_HTTP_PORT=8080 SUITEFW_PORTAL_AJP_PORT=8009 SUITEFW_PORTAL_SHUTDOWN_PORT=8005 ### IL SUITEFW_IL_MTOSI_PORT=9110 SUITEFW_IL_CONNECTION_TRANSPORTTYPE=nio SUITEFW_IL_CONNECTION_PORT=61616 SUITEFW_IL_NIO_TRANSPORT_PORT=61616 SUITEFW_IL_SSL_TRANSPORT_PORT=61615 SUITEFW_IL_REQUEST_TIMEOUT=135000 SUITEFW_IL_3GPP_PORT=9220 SUITEFW_IL_ALARM_MGMT_PORT=9020 SUITEFW_IL_RECONNECT_DELAY=10 ### IL Profiles # needed for distributed - IL #SUITEFW_IL_PROFILES=PC-IL-JMS PC-IL-COREExample 7: Installing the Prime Central Integration Layer in a Dual-Server Setup
Installer_UI=silent ########## Basic ########## USER_INSTALL_DIR=/opt/primecentral SUITEFW_INSTALL_TYPE=Distributed Install SUITEFW_DISTRIBUTED_INSTALL_TYPE=Integration Layer SUITEFW_BOTH_SERVER_HOSTNAME=prime-dev.cisco.com ########## OS User (primeusr is fixed, do not change it) ########## SUITEFW_OS_USER=primeusr SUITEFW_OS_GROUP=primegrp SUITEFW_OS_PASSWD=Admin123~ SUITEFW_OS_TYPE=Linux ########## Application Admin user (centraladmin) password ### SUITEFW_ADMIN_USER_PASSWD=Admin123~ ########## DATABASE ########## SUITEFW_DB_TYPE=External Database ### Database User (primedba is fixed. do not change it) ### SUITEFW_DB_USER=primedba SUITEFW_DB_USER_PASSWD=Admin123~ ### External Database SUITEFW_DB_HOST_IP_ADDRESS=198.51.100.1 SUITEFW_DB_SYSTEM_PASSWD=Admin123~ SUITEFW_DB_SYSTEM_USER=primedba SUITEFW_DB_PORT=1521 SUITEFW_DB_SID=service-name SUITEFW_DBF_FILES_DIR=/export/home/oracle/prime_test SUITEFW_EMBEDDED_ORACLE_HOME=/export/home/oracle ### Portal SUITEFW_PORTAL_HTTPS_PORT=8443 SUITEFW_PORTAL_HTTP_PORT=8080 SUITEFW_PORTAL_AJP_PORT=8009 SUITEFW_PORTAL_SHUTDOWN_PORT=8005 ### IL SUITEFW_IL_MTOSI_PORT=9110 SUITEFW_IL_CONNECTION_TRANSPORTTYPE=nio SUITEFW_IL_CONNECTION_PORT=61616 SUITEFW_IL_NIO_TRANSPORT_PORT=61616 SUITEFW_IL_SSL_TRANSPORT_PORT=61615 SUITEFW_IL_REQUEST_TIMEOUT=135000 SUITEFW_IL_3GPP_PORT=9220 SUITEFW_IL_ALARM_MGMT_PORT=9020 SUITEFW_IL_RECONNECT_DELAY=10 ### IL Profiles # needed for distributed - IL SUITEFW_IL_PROFILES=PC-IL-JMS PC-IL-COREVerifying the Silent Installation
Procedure
Step 1 Open a web browser and log in to the Prime Central portal at https://server-hostname:https-port-number, where: Step 2 Enter the username centraladmin and the admin user password that you specified for the silent installation. If you cannot log in to the Prime Central portal, check the silent installation log files in the installation-directory/install/logs/ folder. If the installation failed, the log files contain errors and exceptions that you can use for troubleshooting.
Installing Prime Central Fault Management
Installing the Prime Central Fault Management component—which has its own installation USB and installation binary—is a two-part process:
Install the Prime Central Fault Management component.
Note
During the installation, the variables that you define must adhere to the constraints described in Pathname, Group Name, Username, and Password Constraints.
Preparing the Server for Installation
ProcedureBefore you install the Prime Central Fault Management component, you must first connect to the server and, if using X server, verify the display settings.
Step 1 Use one of the following options to connect to the server where you want to install Prime Central Fault Management:
VNC (recommended)—See http://www.realvnc.com.
X server—For this option, Reflection X is recommended. See http://www.attachmate.com/Products/PC+X+Server/rx/.
Step 2 As the root user, launch a terminal on the server where you want to install Prime Central Fault Management. The C shell (csh) is recommended. To start the C shell, enter: /bin/csh
If you are using X server, continue to the next step.
If you are using VNC, you are finished; continue to Installing Prime Central Fault Management on the Server.
Step 3 Set the DISPLAY variable: setenv DISPLAY hostname-or-IP-address:0.0
Step 4 Verify that the display is set correctly: echo $DISPLAY
In the command output, you should see:
hostname-or-IP-address:0.0Step 5 If the hosts do not have DNS access, or their hostnames are not registered in the DNS, update the /etc/hosts file on the server: # IP-address FQDN hostname
For example:
192.168.1.170 fm-server.cisco.com fm-serverStep 6 Save the /etc/hosts file. Step 7 Run the following tests: # hostname -a
fm-server
# hostname -f
fm-server.cisco.com
# hostname -i
192.168.1.170
# ipcalc -h 192.168.1.170
HOSTNAME=fm-server.cisco.com
If any of the tests return incorrect results, check the /etc/hosts file for typos. Check also the /etc/sysconfig/network file and verify that the HOSTNAME entry contains your server's FQDN (fm-server.cisco.com in this example).
Step 8 Move (or remove) all *.log files from the /tmp folder. Step 9 Before installing Prime Central Fault Management on a RHEL server, make sure that the numactl-devel RPM package is not installed. To uninstall it:
Step 10 Verify that the Red Hat RPM packages listed here are installed.
To verify the RHEL 5 RPM packages, enter:
rpm -q compat-db compat-glibc compat-glibc-headers compat-libstdc++-296 compat-libstdc++-33 elfutils elfutils-libs gtk2 gtk2-engines kernel-headers ksh libgcc libXft libXmu libXp libXpm libXtst openmotif22 pam --qf "%{name}/%{version}/%{release}/%{arch}\n"
To verify the RHEL 6 RPM packages, enter:
rpm -q compat-db compat-glibc compat-libstdc++-296 compat-libstdc++-33 elfutils elfutils-libs gtk2 gtk2-engines kernel-headers ksh libgcc libXft libXmu libXp libXpm libXtst openmotif22 pam rpm-build --qf "%{name}/%{version}/%{release}/%{arch}\n"
Installing Prime Central Fault Management on the Server
Procedure
Step 1 Insert the Cisco Prime Central 1.4.1 USB, navigate to the Fault Management folder, and locate the FM1.4.1 Build.tar.gz file. Step 2 Use SSH to connect to the server. Step 3 Copy the FM1.4.1 Build.tar.gz file to the server. Step 4 Distribute the file: # tar -zxf FM1.4Build.tar.gz # cd Disk1/InstData/VM # chmod 755 primefm_v1.4.bin# tar -zxf FM1.4.1Build.tar.gz # cd Disk1/InstData/VM # chmod 755 primefm_v1.4.1.binStep 5 Run the installer: ./primefm_v1.4.1.bin
Step 6 In the Introduction window, click Next. Step 7 In the License Agreement window, read the license agreement, click the I accept the terms of the License Agreement radio button, and click Next. Step 8 In the Environment Validation window, review the information for accuracy; then, click Next. Step 9 In the Server Information window, confirm that the FQDN is correct; if not, enter the correct FQDN. Then, click Next. Step 10 In the UNIX OS User Information window, provide the information required to create a UNIX OS user to start and stop processes; then, click Next. Step 11 In the App User Information window, enter the username and password for the Prime Central Fault Management application user; then, click Next. Step 12 In the Database Information window, enter the following database connection information; then, click Next:
Note If you specify the IP address of the Prime Central server in this window, skip ahead to Step 14.
Step 13 In the Choose Install Folder window, specify where to install the Fault Management server; then, click Next. The installation directory defaults to /opt/primeusr/faultmgmt. Step 14 In the Install Mode window, specify one of the following installation modes: Step 15 Verify that the information in the Pre-Installation Summary window is correct; then, click Install. Step 16 Confirm that both the Prime Central portal and the Prime Central integration layer are running on the Prime Central server. It might take 90 minutes or longer to install Prime Central Fault Management, depending on your system performance.
Step 17 In the Install Complete window, click Done. The installation log files are available in the installation-directory/install/logs/ folder.
Step 18 Login to the Prime Central integration layer as the primeusr and entering the following commands to restart it:
itgctl stop itgctl startStep 19 Restart Prime Central portal by entering the following commands, to complete the installation process: portalctl stop portalctl start
Configuring Mail Service for Alarm Reports
ProcedureAfter successful installation of Fault Management, configure mail service for receiving alarm reports.
Step 1 Go to ~/faultmgmt/tipv2Components/TCRComponent/cognos/configuration folder. Step 2 Open cogstartup.xml file in vi editor. Step 3 Search for <crn:parameter name="NC" opaque="true">. Step 4 Scroll down to the below parameters: <crn:parameter name="smtpMailServer"> <crn:value xsi:type="cfg:hostPort"> mailserver:25</crn:value> </crn:parameter>Step 5 Replace mailserver with localhost. Step 6 Replace the <crn:value encrypted="true"xsi:type="cfg:credential"> tag with the below tag (as the localhost does not require authentication): <crn:value xsi:type="cfg:credential"> <credential> <username/> <password/> </credential> </crn:value>Step 7 Save the file and close it. Step 8 Restart Prime Central Fault Management TIP component, by logging in as primeusr: fmctl stop tip fmctl start tip
Installing Prime Central Fault Management Silently
Procedure
Step 1 As the root user, launch a terminal on the server where you want to silently install Prime Central Fault Management. The C shell (csh) is recommended. To start the C shell, enter: /bin/csh
Step 2 Insert the Cisco Prime Central 1.4.1 USB drive into the USB port and navigate to the local folder where the drive is mounted. Step 3 Create a PrimeFM_install.properties file based on the sample provided in Sample PrimeFM_install.properties File. The silent properties file is the same whether you are installing the Fault Management component on the same server as Prime Central, or on a separate server. If you are installing the Fault Management component on the same server as Prime Central, the OS user primeusr is already created. Therefore, when you create the PrimeFM_install.properties file, be sure to enter the correct password for the OS user primeusr.
Caution If you are installing the Fault Management component on the same server as Prime Central, you must install it as faultmgmt in a subdirectory immediately underneath Prime Central (for example, /opt/primecentral/faultmgmt).
Caution Be careful to enter correct values in the PrimeFM_install.properties file. The silent installation does not perform any validation on the values you enter.
Step 4 Save your changes to the PrimeFM_install.properties file. Step 5 Change file permissions: chmod 755 *
Step 6 Run the installer: ./primefm_v1.4.1.bin -i silent -f PrimeFM_install.properties
The silent installation log files are available in the installation-directory/install/logs/ folder.
Step 7 Login to the Prime Central integration layer as the primeusr and entering the following commands to restart it: itgctl stop itgctl start
Sample PrimeFM_install.properties File
The following example shows a typical PrimeFM_install.properties file for Prime Central Fault Management.
Caution
The values shown in the following example are for illustrative purposes only. Be careful to enter actual values that are appropriate for your operating environment.
For the PRIMEFM_OS_USER parameter, the value primeusr is fixed; do not change it.
For the PRIMEFM_OS_GROUP and PRIMEFM_PA_GROUP parameters, the value ncoadmin is fixed; do not change it.
For the PRIMEFM_INSTALL_TYPE parameter, if you enter Simple Install, the default port values will be used. If you want to use different ports, enter Advanced Install.
Sample PrimeFM_install.properties File when Installing Prime Central Fault Management
##########User Information########### PRIMEFM_OS_USER=primeusr PRIMEFM_OS_GROUP=ncoadmin PRIMEFM_OS_PASSWD=Prime123@ PRIMEFM_PA_USER=primefm_pa PRIMEFM_PA_GROUP=ncoadmin PRIMEFM_PA_PASSWD=Prime123@ PRIMEFM_APP_USER=primefm PRIMEFM_APP_USER_PASSWD=Prime123@ # Fully qualified hostname of the FM Server PRIMEFM_SERVER_HOSTNAME=fm-server.cisco.com #########Prime Central Database Information########## PRIMEFM_DB_HOST_IP_ADDRESS=209.165.200.225 PRIMEFM_DB_PORT=1521 PRIMEFM_DB_SID=primedb PRIMEFM_DB_SYSTEM_USER=primedba PRIMEFM_DB_SYSTEM_PASSWD=Prime123@ ##########User Install Directory######### USER_INSTALL_DIR=/opt/primecentral/faultmgmt ##########Install Type########## PRIMEFM_INSTALL_TYPE=Simple Install #########Port Information############## PRIMEFM_DB_SERVER_PORT=4100 PRIMEFM_GATEWAY_PORT=4300 PRIMEFM_PROXY_PORT=4400 PRIMEFM_PROCESS_AGENT_PORT=4200 PRIMEFM_SNMP_PROBE_PORT=1162 PRIMEFM_WEB_SERVER_PORT=16310 PRIMEFM_CORR_HTTP_PORT=9080 PRIMEFM_CORR_ADMIN_PORT=9060 PRIMEFM_CORR_DB_PORT=5435 PRIMEFM_CORR_CLI_PORT=2000 PRIMEFM_WEB_SERVER_SOAP_PORT=16313 PRIMEFM_PN_GATEWAY_PORT=6081 ##########Disaster Recovery########## # Options: 'Regular' or 'DR' PRIMEFM_INSTALL_MODE=Regular # Run the 'list' command on PC server and find the id value for cfm type # Use a value of 0 for Regular mode. Use a positive value for DR mode. PRIMEFM_CFM_ID=0Manually Registering Fault Management to Retrieve Alarm Data
ProcedureIf an application is integrated with Prime Central but is not up and running when the Fault Management component is installed, you must manually register with the application if you want to receive alarms immediately. (Within 10 minutes of the Fault Management installation, an automatic cron job starts alarm retrieval.)
To bypass the 10-minute waiting period and begin receiving alarms immediately:
Step 1 As the primeusr, log in to the Prime Central Fault Management server. Step 2 After the application is integrated with Prime Central, go to the installation-directory/prime_integrator/scripts folder and enter: ./DMRegistration.sh
Note The Fault Management component does not retrieve alarm data for Prime Provisioning or Cisco InTracer.
Installing the Gateways Used with Prime Central
ProcedureYou can install IBM Tier 1 and Tier 2 gateways that are available for use with Prime Central through a separately purchased license. The gateways have their own installation binary.
Note
The following steps do not apply to the data source adaptors (DSAs) that are included in the Prime Central base application.
Step 1 Insert the Cisco Prime Central 1.4.1 USB drive into the USB port, navigate to the Gateways folder, and unzip the PC_Gateways.zip file. Step 2 From the list of files displayed in the PC_Gateways/Tier1 or PC_Gateways/Tier2 folder, copy the desired file to the workstation on which you want to install the gateway. Step 3 Uncompress (unzip) the file: gunzip filename
Step 4 Extract the .tar archive contents: tar -xvf filename
Step 5 Open the README.txt file that is packaged with the gateway and follow the gateway installation steps.
Troubleshooting the Installation
ProcedureIf your Prime Central installation fails, you can check the log files to locate the problem and take the appropriate action.
Step 1 Check the following log files in the installation-directory/install/logs/ folder:
The Prime Central Log Files table describes these and other log files to scan for information. The Troubleshooting the Prime Central Installation table lists specific errors you might encounter and possible solutions.
Step 2 Uninstall Prime Central as explained in Uninstalling Prime Central. Step 3 Restart the installation.
Prime Central Log Files
Table 11 Prime Central Log Files Log File Description CreateOSGroup.log
Output and errors during OS user and group creation.
CreateOSUser.log
dbPasswdEncryption.log
Output and errors during the database and admin user password encryption process.
DBUserAction.log
Output and errors during database user and schema creation.
ExitCode.log
Exit codes for important installation actions. You can determine installation status from the exit codes.
insertESB-PC-IL-COMMON.log
Output and errors while persisting Prime Central integration layer information to the suite database.
insertESB-PC-IL-CORE.log
insertESB-PC-IL-JMS.log
insertESB.log
Output and errors while persisting Prime Central portal information to the suite database.
insertPortal.log
Output and errors during the Prime Central integration layer installation.
Embedded database installation information.
Uninstallation console output that is saved to /tmp.
psiintegration.log
Output and errors during the PSI integration.
Output and errors during XMP startup. If an error is noted during XMP startup, check the installation-directory/XMP_Platform/logs/Startup.log file.
Note Installation console output is captured and stored in installation-directory/install/logs/primecentral_install.log.
Uninstallation information that is time stamped and saved in /var/adm/Cisco/uninstall; for example, /var/adm/Cisco/uninstall/UNINSTALL_LOG_102711-123237.
Troubleshooting the Prime Central Installation
The following table offers additional troubleshooting steps to help solve installation-related problems.
Table 12 Troubleshooting the Prime Central Installation Problem
Solution
An embedded database installation fails with the following error in the installation-directory/local/scripts/prime_embedded_oracle.log file:
Removing user 'oracle' ERROR: Failed removing user 'oracle', please remove it manually by running 'userdel oracle'. ABORTING. ***
If you try to remove the oracle user manually, the following errors are generated:
# userdel oracle userdel: error deleting password entry userdel: error deleting shadow password entryIn the /etc/nsswitch.conf file, remove the nis entry from passwd, shadow, group, and services. Then, remove the oracle user.
The installation validation fails with an insufficient disk space error, even though the disk partition used to create the installation directory has more than 20 GB of free space.
An embedded database installation fails with the following errors in the installation-directory/local/scripts/prime_embedded_oracle.log file:
Checking Temp space: must be greater than 120 MB. Actual 28037 MB Passed Checking swap space: must be greater than 150 MB. Actual 4095 MB Passed Database closed. Database dismounted. ORACLE instance shut down. File created. ORA-27102: out of memory Linux-x86_64 Error: 28: No space left on device Disconnected from Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production With the Partitioning, OLAP and Real Application Testing options 0 '*** ERROR: Failed to execute the post installation tasks. Check log for more details. ABORTING. ***' '*** ERROR: Installation failed. ABORTING. ***'Verify that the available free memory on the system meets the Oracle installation requirements.
An embedded database installation fails with the following error in the installation-directory/local/scripts/prime_embedded_oracle.log file:
'*** ERROR: Failed to enable automatic backups. Check log for more details. ABORTING. ***'Verify that the available disk space meets the Oracle installation requirements.
An embedded database installation fails with the following errors in the installation-directory/local/scripts/prime_embedded_oracle.log file:
Running (su - oracle -c "/export/home/oracle/product/11.2.0/db_1/bin/netca /silent /responsefile /export/home/oracle/tmp_prime/netca.rsp") euid: 0 '*** ERROR: Failed to run netca (256)' Wed Aug 21 14:43:59 PDT 2013 Oracle Net Configuration Assistant Parsing command line arguments: Parameter "silent" = true Parameter "responsefile" = /export/home/oracle/tmp_prime/netca.rsp Parameter "log" = /export/home/oracle/tmp_prime/netca.log Done parsing command line arguments. Oracle Net Services Configuration: LISTENER: The information provided for this listener is currently in use by other software on this computer. Default local naming configuration complete. Created net service name: primedb Profile configuration complete. Check the trace file for details: /export/home/oracle/cfgtoollogs/netca/trace_OraDb11g_home1-110824 2PM4358.log Oracle Net Services configuration failed. The exit code is 1Verify that the /etc/hosts format is correct; for example:
127.0.0.1 localhost.localdomain localhost ::1 localhost6.localdomain6 localhost6 10.10.10.10 core.domain.com coreAn embedded database installation fails with the following errors in the installation-directory/local/scripts/prime_embedded_oracle.log file:
ORA-27102: out of memory Linux-x86_64 Error: 28: No space left on device Disconnected from Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production With the Partitioning, OLAP and Real Application Testing options 0 *** ERROR: Failed to execute the post installation tasks. Check log for more details. ABORTING. ***Verify that your system meets the requirements listed in Embedded Database Requirements.
Database connection errors are generated while installing the Prime Central integration layer in a dual-server setup.
Verify that the Prime Central integration layer can access the suite database server.
If there is a firewall on the suite database server that prevents external connections, disable the firewall as well as SELinux by entering the following commands as the root user:
To disable the firewall:
service iptables save
service iptables stop
chkconfig iptables off
service ip6tables save
service ip6tables stop
chkconfig ip6tables off
To disable SELinux:
vi /etc/selinux/config
change
SELINUX=enforcing
to
SELINUX=disabled
An embedded database installation fails with the following errors in the installation-directory/local/scripts/prime_embedded_oracle.log file:
ERROR: Failed to run netca (256) UnsatisfiedLinkError exception loading native library: njni11 java.lang.UnsatisfiedLinkError: /export/home/oracle/product/11.2.0/db_1/lib/libnjni11.so: libclntsh.so.11.1: cannot open shared object file: No such file or directory Error: jniGetOracleHome Oracle Net Services configuration failed. The exit code is 1 . ABORTING. ***Verify that the correct Oracle system packages are installed in libaio-devel, libaio, and glibc-devel. For example, this problem occurs if glibc-devel-2.5.49 (x86_64) is not installed on the x86_64 system. To verify that the correct Oracle system packages are installed, enter:
rpm -qa --queryformat "%{NAME}-%{VERSION}.%{RELEASE} (%{ARCH})\n" | sort > /tmp/rpmlist.txt
The Prime Central installation quits with an error message about viewing the prime_embedded_oracle.log file on both the local and remote machines. However, no log files exist at the specified locations.
Look at the primecentral_install.log file for exceptions or errors that relate to zip, unzip, or open files. (The primecentral_install.log file is located under /tmp/ or installation-directory/install/logs/.) The root cause of this problem is that the ulimit value was not set to ulimit -n 1048576.
An embedded database installation fails because the /etc/oratab file contains an extra user at the bottom of the file, as shown in the following example:
# This file is used by ORACLE utilities. It is created by # root.sh and updated by the Database Configuration Assistant # when creating a database. # A colon, ':', is used as the field terminator. A new line # terminates the entry. Lines beginning with a pound sign, '#', # are comments. # # Entries are of the form: # $ORACLE_SID:$ORACLE_HOME:<N|Y>: # # The first and second fields are the system identifier and home # directory of the database respectively. The third field # indicates to the dbstart utility that the database should, # "Y", or should not, "N", be brought up at system boot time. # # Multiple entries with the same $ORACLE_SID are not allowed. # # orcl:/opt/oracle/app/oracle/product/11.2.0/dbhome_5:NVerify that the /etc/oratab file does not contain any users except for the primedb user. (Because the installation failed, the primedb user might not be present.) If /etc/oratab contains any user other than the primedb user, delete the extra user. Then, rerun the installation.
The Prime Central installation fails after installing the database. As part of the failed installation, the installer copies the /var/.com.zerog.registry.xml file to the system. If you later try to reinstall Prime Central, the presence of the /var/.com.zerog.registry.xml file prevents you from performing any subsequent installations.
Do the following:
Due to any unforeseen reasons such as, power shutdown, network issue, accidentally killed Prime Central installation process or user pressed ctrl+c during installation of prime central, the uninstallation of prime central may fail as the /var/.com.zerog.registry.xml might not be completely formed when the installation halted.
Follow below steps to manually uninstall Prime Central:
Enter the below command:
cd <installation-directory>/local/scripts/embedded_oracle
Execute ./perl/bin/perl oracle.pl --remove
Check for the process with primeusr and kill the process:
kill -9 <PID>
If there are any other users , delete the user primeusr:
userdel primeusr
Delete the /var/.com.zerog.registry.xml file manually:
rm –rf /var/.com.zerog.registry.xml
Remove the installation directory repeatedly:
rm –rf < installation-directory>
Remove dbora, restartpc and primefm files from /etc/rc.d/init.d directory. And, remove the corresponding symbolic links S95dbora , S95restartpc and S99primefm from /etc/rc.d/rc2.d, /etc/rc.d/rc3.d, /etc/rc.d/rc4.d and /etc/rc.d/rc5.d directories respectively, by running below commands:
cd /etc/rc.d/init.d/; rm -f dbora restartpc primefm
cd /etc/rc.d/rc2.d/; rm -f S95dbora S95restartpc S99primefm
cd /etc/rc.d/rc3.d/; rm -f S95dbora S95restartpc S99primefm
cd /etc/rc.d/rc4.d/; rm -f S95dbora S95restartpc S99primefm
cd /etc/rc.d/rc5.d/; rm -f S95dbora S95restartpc S99primefm
Reinstall Prime Central.
While registering an application with Prime Central, you receive error messages similar to the following:
********* Running DMIntegrator on hostname at Thu Dec 19 06:26:52 PDT 2013 ********** - Initializing - Checking property file - Validating Java - Setting ENVIRONMENT - User Home Directory: /opt/CiscoTransportManagerServer - Extracting DMIntegrator.tar mkdir: Failed to make directory "DMIntegrator"; File exists - Setting Java Path mkdir: Failed to make directory "lib"; File exists - JAVA BIN : /opt/jdk1.6.0_24/bin/java -classpath /opt/CiscoTransportManagerServer/prime_integrator/DMIntegrator/li b/*:/opt/CiscoTransportManagerServer/prime_integrator/DMIntegrato r/lib - Creating Data Source - Encrypting DB Passwd - Created /opt/CiscoTransportManagerServer/prime_integrator/datasource.prop erties - PRIME_DBSOURCE: /opt/CiscoTransportManagerServer/prime_integrator/datasource.prop erties - Checking DB connection parameters @@@@ Aborting Due to: Database connection error. Please verify DB connection parameters. Exiting. @@@@@@@Add the entry dns next to “hosts:” in the /etc/nsswitch.conf file.
Review the installation log files in the installation-directory/install/logs folder:
CheckLogs.log—Indicates which main log file has an error.
PrimeFM-install.log—Provides the status of the IBM component installation process.
PrimeFM-post.log—Provides the status of the configuration process.
primefm.log—Provides a summary (which includes additional error information) of the PrimeFM-install and PrimeFM-post processes.
If Impact failed, this typically indicates that either the FQDN of the Fault Management server was not entered during the installation process or the FQDN of the Fault Management server was incorrectly entered in DNS or the /etc/hosts file.
If TCR failed, this typically indicates that an RPM is missing. Verify that all of the required RPMs have been installed.
mbind: Invalid Argument errors are present in the Fault Management log files.
Remove the numactl-devel RPM package:
You will also need to delete the mbind: Invalid Argument errors from the following files (making sure that the password property is set to the {aes}xyz value):
Could not reserve enough space for object heap error occurs during initialization of VM.
Add the following environment variable to your session prior to running the installation binary:
export _JAVA_OPTIONS="-Xms128m -Xmx512m"
If the error still appears, try doubling the Xmx value.
Configuring Prime Carrier Management Suite Scale Setup
ProcedureBefore starting the integration process, perform the Prime Carrier Management suite scale setup.
Note
The following steps are applicable only to Extremely Large scale setups.
Step 1 Switch to Oracle User: su - oracle
Step 2 Login to sql prompt as sysdba: sqlplus / as sysdba
Step 3 Enter the following query @ sql prompt: alter system set sga_max_size=8G scope=spfile;
Step 4 Come out of sql prompt and oracle user using exit command. Step 5 Switch to the primeusr to restart emdbctl and portalctl (Oracle Database) with the following commands: su - primeusr
portalctl stop
emdbctl --stop
emdbctl --start
portalctl start
Step 6 Come out of primeusr user using exit command. Step 7 Switch again to Oracle User to increase db_cache size: su - oracle
Step 8 Login to sql prompt as sysdba: sqlplus / as sysdba
Step 9 Enter the following query @ sql prompt: alter system set db_cache_size=4G;
Step 10 Come out of sql prompt and oracle user using exit command.
Configuring Applications as Suite Components
You can integrate an existing installation of the following applications with Prime Central:
Prime Network, including the Prime Network integration layer
Prime Optical, including the Prime Optical integration layer
Agora-NG
This section assumes that you have already installed the application in standalone mode, and now you want it to join the Prime Carrier Management suite.
Before starting the integration process, perform the Prime Carrier Management suite scale setup. For more information on the required network size for installation, see Prime Carrier Management Sizing guide.
Integration Process
When you install an individual application, it contains the following files, which the Prime Central portal and Prime Central integration layer require to identify and route to the application:
DMIntegrator.sh—Wrapper script to invoke the API to register the application with the Prime Central platform.
DMIntegrator.tar—Tar bundle that contains the libraries required to register the application.
The application integration (also known as registration) process is as follows:
The DMIntegrator.sh and DMIntegrator.tar files integrate the application with Prime Central. (These files are bundled with the application installers.)
The DMIntegrator.prop file is generated when the application is installed. (This file contains information to populate the application in the Prime Central database and is provided as input to the DMIntegrator.sh script.)
The DMIntegrator.sh script runs in interactive or silent mode:
The DMIntegrator.sh script calls the DMSwitchToSuite.sh script, which switches between the standalone application installer and the integrated application installer.
The application installer installs the application in either standalone or integrated mode. In integrated mode, the application installer calls the DMIntegrator.sh script to make the integration seamless.
Once Prime Provisioning is integrated with Prime Central, it cannot be reverted to standalone mode, even after unregistering Prime Provisioning.
The DMIntegrator.sh, DMIntegrator.tar, and DMIntegrator.prop files reside in the application-installation-directory/prime_integrator/ folder on the application server.
The DMIntegrator.sh file generates the following output, which is available in the application-installation-directory/prime_integrator/ folder:
datasource.properties—Contains connection information for the Prime Central database; the password is encrypted.
dmid.xml—Contains a unique ID that the application uses to update its information in the Prime Central database.
pc.xml—Contains the name of the Prime Central server with which the application integrates.
Contents of the DMIntegrator.prop File
The DMIntegrator.prop file is generated by entering environment values for each application. The file contains the following name-value pairs:
TYPE={cfm | cit | ful | net | opt | ppm} DISPLAY={Fault Management | CIT | Prime Network | Prime Optical | Prime Performance Manager | Prime Provisioning} HOSTNAME= DESCRIPTION= VERSION= PATCH= DB_VERSION= DB_LOCATION= DB_SID= DB_PORT= DB_TYPE= INSTALL_DATE_TIME= INSTALL_LOCATION= OS_USERNAME= SWITCH_TO_SUITE_LOC= PROTOCOL_PORT_PAIR=<name:value,name:value,name:value,...> BUILD_NUMBER=DMIntegrator.sh Script Usage
The DMIntegrator.sh script shows the following usage:
./DMIntegrator.sh [-n] prop-file server-hostname service-name db-user db-password db-port ./DMIntegrator.sh [-a] prop-file server-hostname service-name db-user db-password db-port ./DMIntegrator.sh [-i] prop-file
-n is for noninteractive, single application instance registration
-a is for noninteractive, multiple application instance registration
-i is for interactive mode for both single and multiple application instance registration
For example:
./DMIntegrator.sh -a DMIntegrator.prop db-server db-sid db-user db-password db-portwhere:
db-server—Prime Central database server hostname or IP address.
db-sid—Prime Central database service name (primedb for an embedded database; user provided for an external database).
db-user—Prime Central database user (primedba for an embedded or external database).
db-password—Prime Central database user password.
db-port—Prime Central database port number (1521 for an embedded database; user provided for an external database).
Note
The DMIntegrator.sh script output is available in the DMIntegrator.log file.Integrating Cisco InTracer with Prime Central
Procedure
Step 1 As the application user, shut down Cisco InTracer. Step 2 Verify that the JAVA_HOME environment variable points to Java 1.7, which the DMIntegrator.sh script requires. Step 3 Verify that the /usr/bin/scp secure copy tool is present on the Cisco InTracer server. Step 4 Under the Cisco InTracer home folder, create a prime_integrator folder (if it does not already exist) and copy the following files to it: Step 5 Verify that permissions are correct. Step 6 Run the DMIntegrator.sh script. (For usage details, see DMIntegrator.sh Script Usage.) $ ./DMIntegrator.sh
Step 7 As the primeusr user, log in to the Prime Central integration layer and restart it:
Step 8 Start Cisco InTracer. Step 9 After Cisco InTracer is integrated with Prime Central, use the Prime Central portal to create new users, even if they already existed in standalone mode.
Integrating Prime Network with Prime Central
Procedure
Step 1 As the application user, shut down Prime Network: networkctl stop
Step 2 Enter: cd $PRIME_NETWORK_HOME/Main ; runRegTool.sh localhost set suite-integ/enabled true
Note Complete this step only if you are registering a Prime Network instance that was previously unregistered. If this is not the case, proceed to Step 3.
Step 3 Verify that the JAVA_HOME environment variable points to Java 1.7, which the DMIntegrator.sh script requires: java –version
Step 4 Verify that the correct value is configured for the HOSTNAME object in the DMIntegrator.prop file.
Note Only complete this step if Prime Network is installed in a local and Geographical redundancy configuration. Otherwise, proceed to Step 5.
Step 5 Run the DMIntegrator.sh script. (For usage details, see DMIntegrator.sh Script Usage.) $ ./DMIntegrator.sh
Step 6 Start Prime Network: networkctl start
Step 7 In Prime Central, login as primeusr and restart the Prime Central integration layer to recognize the recently added Prime Network server:
itgctl stop
itgctl start
Step 8 Now that Prime Network is integrated with Prime Central, you must also integrate the Prime Network integration layer. Continue to Integrating the Prime Network Integration Layer with Prime Central. Step 9 After Prime Network is integrated with Prime Central, use the Prime Central portal to create new users, even if they already existed in standalone mode (or provide PN scope to the users).
Integrating the Prime Network Integration Layer with Prime Central
Procedure
Step 1 As the Prime Network user, log in to the Prime Network gateway: ssh root@Prime-Network-host-IP-address
su - prime
Note In this example, prime is the Prime Network user.
Step 2 Disable the Prime Network integration layer health checker by entering the following command on the Prime Network gateway server: $PRIMEHOME/local/scripts/il-watch-dog.sh disable
Step 3 Stop the Prime Network integration layer: $PRIMEHOME/bin/itgctl stop
Step 4 Change directories to the $PRIMEHOME/integration directory: cd $PRIMEHOME/integration
Step 5 Verify that the correct value is configured for the HOSTNAME object in the ILIntegrator.prop file.
Note Only complete this step if Prime Network is installed in a local and Geographical redundancy configuration. Otherwise, proceed to Step 6.
Step 6 Run the DMIntegrator script. (For usage details, see DMIntegrator.sh Script Usage.) ./DMIntegrator.sh -a ILIntegrator.prop Prime-Central-DB-hostname db-SID db-user db-password port
Step 7 Reload the user profile: source $HOME/.cshrc
Step 8 Enable the Prime Network integration layer health checker by entering the following command on the Prime Network gateway server: $PRIMEHOME/local/scripts/il-watch-dog.sh enable
Step 9 Start the Prime Network integration layer: $PRIMEHOME/bin/itgctl start
Step 10 In Prime Central, login as primeusr and restart the Prime Central integration layer to recognize the recently added Prime Network server:
itgctl stop
itgctl start
Note The Prime Network integration layer will remain in Unknown state (even after integration), if the Prime Central integration layer is not restarted.
Integrating Prime Network in a High Availability Configuration with Prime Central
Procedure
Step 1 As the application user, shut down Prime Network. Step 2 Verify that the JAVA_HOME environment variable points to Java 1.7, which the DMIntegrator.sh script requires. Step 3 Verify that the /usr/bin/scp secure copy tool is present on the Prime Network server. Step 4 Under the Prime Network home folder, create a prime_integrator folder (if it does not already exist) and copy the following files to it: Step 5 Verify that permissions are correct. Step 6 In the DMIntegrator.prop file, change the HOSTNAME value to ana-cluster-ana. Step 7 Add the hostname ana-cluster-ana to the /etc/hosts file on the Prime Central machine. Step 8 On the client workstation, repeat the preceding step. If you are using a Windows workstation, use the C:\Windows\system32\drivers\etc\hosts file. Step 9 Run the DMIntegrator.sh script. (For usage details, see DMIntegrator.sh Script Usage.) $ ./DMIntegrator.sh
Note For the database IP address or hostname, use the virtual IP address of the HA server.
Step 10 As the Prime Network user, run the jars script:
Step 11 If you are reintegrating the same Prime Network instance with a different COM-URI, you must restart the Prime Central portal. (The COM-URI is the Prime Network identifier and can be found in the Prime Central portal > Suite Monitoring portlet.) To do so, log in to the Prime Central portal as the primeusr user and enter: portalctl stop
portalctl start
Step 12 Start Prime Network. Step 13 After Prime Network is integrated with Prime Central, use the Prime Central portal to create new users, even if they already existed in standalone mode.
Integrating the Prime Network Integration Layer in a High Availability Configuration with Prime Central
Prime Central supports integration with the Prime Network integration layer in the following high availability configurations:
Local redundancy only, which uses two active local servers for automatic failover.
Geographical disaster recovery only, which uses a server at a remote geographical site for a full disaster recovery.
Complete the integration procedure specific to the configuration you have in place.
Local Redundancy Configuration
Procedure
Step 1 As the root user, log in to the Prime Network primary cluster node. Step 2 Freeze the “ana” service: clusvcadm -Z ana
Step 3 Switch users to the Prime Network Gateway application user: su – anauser
Step 4 Stop the Prime Network integration layer: $PRIMEHOME/bin/itgctl stop
Step 5 Change to the $PRIMEHOME/integration directory: cd $PRIMEHOME/integration
Step 6 Open the ILIntegrator.prop file: vi $PRIMEHOME/integration/ILIntegrator.prop
Step 7 Change the HOSTNAME value to ana-cluster-ana. Step 8 Run the DMIntegrator.sh script. (For usage details, see DMIntegrator.sh Script Usage.) ./DMIntegrator.sh -a ILIntegrator.prop Prime-Central-database-server service-namedb-user db-password db-port
where Prime-Central-database-server is the server’s hostname or IP address.
Note If you specify the IP address of the database server, use the virtual IP address of the HA server.
Step 9 Reload the user profile: source $HOME/.cshrc
Step 10 Start the Prime Network Integration layer: $PRIMEHOME/bin/itgctl start
Step 11 As the root user, unfreeze the “ana” service: clusvcadm -U ana
Geographical Disaster Recovery Configuration
Complete the following procedures for both the primary and geographical disaster recovery Prime Network servers.
Configuring the Primary Server
Procedure
Step 1 As the root user, log in to the primary Prime Network primary server: ssh root@server
where server is the primary server’s hostname or IP address.
Step 2 Switch users to the Prime Network application user: su – username
Step 3 Disable the Prime Network integration layer health monitor and stop the Prime Network integration layer: $PRIMEHOME/local/scripts/il-watch-dog.sh disableandstop
Step 4 Change to the $PRIMEHOME/integration directory: cd $PRIMEHOME/integration
Step 5 Run the DMIntegrator.sh script. (For usage details, see DMIntegrator.sh Script Usage.) ./DMIntegrator.sh -a ILIntegrator.prop Prime-Central-database-server service-name db-user db-password db-port
where Prime-Central-database-server is the server’s hostname or IP address.
Step 6 Reload the user profile: source $HOME/.cshrc
Step 7 Run the itgctl list command to obtain the Prime Network integration layer’s instance ID value. You will need this for Step 8 of the Configuring the Geographical Disaster Recovery Server procedure.
Step 8 Enable the Prime Network integration layer health monitor: $PRIMEHOME/local/scripts/il-watch-dog.sh enable
Step 9 Start the Prime Network Integration layer: $PRIMEHOME/bin/itgctl start
Configuring the Geographical Disaster Recovery Server
Procedure
Step 1 As the root user, log in to the geographical disaster recovery Prime Network server: ssh root@server
where server is the geographical disaster recovery server’s hostname or IP address.
Step 2 Change to the /var/adm/cisco/prime-network/scripts/ha/rsync directory: cd /var/adm/cisco/prime-network/scripts/ha/rsync
Step 3 Rename the rsync_exclude_pnil_cfg.txt file: mv rsync_exclude_pnil_cfg.txt rsync_exclude_pnil_cfg.txt.org
Step 4 Switch users to the Prime Network application user: su – username
Step 5 Disable the Prime Network integration layer health monitor and stop the Prime Network integration layer: $PRIMEHOME/local/scripts/il-watch-dog.sh disableandstop
Step 6 Change to the $PRIMEHOME/integration directory: cd $PRIMEHOME/integration
Step 7 Open the ILIntegrator.prop file: vi $PRIMEHOME/integration/ILIntegrator.prop
Step 8 Change the HOSTNAME value to the standby Prime Network geographical disaster recovery server’s hostname.
Integrating Prime Optical and the Prime Optical Integration Layer with Prime Central
Procedure
Step 1 As the application user, shut down Prime Optical: opticalctl stop
Step 2 Under the application home folder, change directories to the /bin directory: cd /opt/CiscoTransportManagerServer/bin
Step 3 Run the CPOIntegrator.sh script: CPOIntegrator.sh -a prop-file server-hostname service-name db-user db-password port-number
For example:
CPOIntegrator.sh -a DMIntegrator.prop prime-server primedb primedba Test456@ 1521
Note The DMIntegrator.prop file is located in the /opt/CiscoTransportManagerserver/prime_integrator folder by default. (If you want to use a different properties file, you must indicate its complete path.)
Step 4 Start Prime Optical: opticalctl start
Integrating Prime Performance Manager with Prime Central
Procedure
Tip
Integrate Prime Performance Manager with Prime Central after you integrate the Fault Management component and each instance of Prime Network with Prime Central.
Step 1 As the root user, log in to the Prime Performance Manager gateway server and navigate to the Prime-Performance-Manager-gateway-installation-directory/bin directory. Step 2 Enter: ./ppm primecentralintegration
Step 3 Enter the appropriate responses at the prompts:
Database Host—Enter the Prime Central database server hostname or IP address.
Database SID [primedb]—Enter the Prime Central database service name, which is primedb by default.
Database User [primedba]—Enter the Prime Central database username, which is primedba by default.
Database Password [*****]—Enter the Prime Central database user password; for example, Test456@.
Database Port [1521]—Enter the Prime Central database port number, which is 1521 by default.
Step 4 Restart Prime Performance Manager for the changes to take effect. Step 5 As the primeusr user, log in to the Prime Central integration layer and restart it: itgctl stop
itgctl start
Step 6 If you are reintegrating Prime Performance Manager after a previous integration, you must unregister it from Prime Central before you reintegrate it. See Unregistering Prime Performance Manager. Step 7 If remote units are connected to the gateway, complete the below steps to enable SSL on remote units:
Step 8 After Prime Performance Manager is integrated with Prime Central, use the Prime Central portal to create new users. (Any users that existed before the integration are removed during the integration.) Step 9 If you install a Prime Network instance after Prime Performance Manager is integrated with Prime Central, enter the following commands to integrate Prime Performance Manager with Prime Network: /opt/CSCOppm-gw/bin/sgmInventoryImportUtility.sh -installCrossLaunchPoints
/opt/CSCOppm-gw/bin/sgmInventoryImportUtility.sh -installTrapSupport
Step 10 If Prime Performance Manager is configured to send alarms directly to the Prime Central Fault Management server, verify that an upstream OSS host is configured correctly in the System Event Editor of Prime Performance Manager. Step 11 If you install the Fault Management component after Prime Performance Manager is integrated with Prime Central, enter the following command and select Fault Management as the trap destination to integrate it with Prime Performance Manager: ./ppm setpctrapdestination
For example:
# ./ppm setpctrapdestination Trap destinations registered with Prime Central: 1. Prime Central Fault Management (hostname) 2. Prime Network (hostname-1) 3. Prime Network (hostname-2) 4. Prime Network (hostname-3) Enter trap destination: [1, 2, 3, 4] 1, 2, 3
Integrating Prime Provisioning with Prime Central
Procedure
Step 1 As the application user, shut down Prime Provisioning. ./prime.sh stop
Step 2 Set the Prime Provisioning environment: ./prime.sh shell
Step 3 Run the DMIntegrator.sh script. (For usage details, see DMIntegrator.sh Script Usage.) $ ./DMIntegrator.sh
Step 4 As the primeusr user, log in to the Prime Central integration layer and restart it:
Step 5 If you are reintegrating Prime Provisioning with a different COM-URI, you must restart the Prime Central portal. (The COM-URI is the Prime Provisioning identifier and can be found in the Prime Central portal > Suite Monitoring portlet.) To do so, log in to the Prime Central portal as the primeusr user and enter: portalctl stop
portalctl start
Step 6 Start Prime Provisioning. As Prime Provisioning user, log in to the Prime Provisioning server and run: ./prime.sh start
Step 7 After Prime Provisioning is integrated with Prime Central, use the Prime Central portal to create new users, even if they already existed in standalone mode.
Integrating Cisco ME 4600 Series Agora-NG with Prime Central
Procedure
Step 1 Log in to the Agora-NG server as the user agorang. Step 2 Enter the following commands: ~$ cd share/primecentral
~/share/primecentral$ bash DMIntegrator.sh -n DMIntegrator.prop pc-server pc-db-sid pc-db-user pc-db-password pc-db-port
~/share/primecentral$ agorang restart
where:
pc-server—Prime Central server hostname or IP address.
pc-db-sid—Prime Central database service name.
pc-db-user—Prime Central database user.
pc-db-password—Prime Central database user password.
pc-db-port—Prime Central database port number.
Once Agora-NG restarts, integration with Prime Central is complete.
Integrating Cisco Broadband Access Center (BAC) with Prime Central
ProcedureBefore you integrate Cisco BAC with Prime Central, we recommend that you first install Cisco BAC’s Regional Distribution Unit (RDU) and Device Provisioning Engine (DPE) components.
Step 1 From Cisco BAC’s RDU/DPE CLI, change to the BAC-install-directory/prime_integrator directory. Step 2 Run the integration script: ./primeIntegration.sh
Step 3 Enter values for the following parameters:
Prime Central Database Server IP address
The default value is the same IP address as the installed BAC RDU/DPE.
Prime Central database name (primedb, by default)
Prime Central database port (1521, by default)
Prime Central database user name (primedba, by default)
Prime Central database password
Prime Central SNMP Trap Host
The default value is the same IP address as the Prime Central server IP address. Instead, if the Fault Management server is installed in a different machine, you can mention its IP address here.
Prime Central SNMP Trap port (1162, by default)
After successful execution of this script, Cisco BAC is registered with Prime Central as a domain manager instance, and Prime Central is also configured as one of the trap listeners in DPE to receive traps.
Integrating RAN Management System (RMS) with Prime Central
ProcedureThe 'configure_fm_server.sh' script is used to integrate Cisco RMS with the Prime Central NMS for fault notification. This script allows the registration of the Domain Manager for RMS in the Prime Central NMS. Prime Central allows the receipt of SNMP traps from RMS only if DM registration for RMS is completed
The 'configure_fm_server.sh' script:
- Accepts the following NMS interface details and updates the FMServer.properties file (for FM Server) and /etc/snmp/snmpd.conf (for snmp).
- NMS interface IP address, port number (162 or 1162), community string, supported SNMP version (v1 or v2c) .
- Adds the ip tables rules to allow the SNMP traps to be notified to the specified NMS interfaces
Subsequently, during deployment the script prompts you to specify whether one of the configured NMS is Prime Central. If it is Prime Central, the script accepts the Prime Central database server details such as, Prime Central DB server IP, DB server listening port, DB user credentials (user-ID and password), and registers the Domain Manger for RMS in Prime Central.
Step 1 Log in to the Central node and run the following commands:
Example:[rms-aio-central]/rms/ova/scripts/post_install ./configure_fm_server.sh [rms-aio-central] /rms/ova/scripts/post_install # [rms-aio-central] /rms/ova/scripts/post_install # ./configure_fm_server.sh *******************Script to configure NMS interface details for FM-Server******************************* RMS FM Framework requires the NMS manager interface details... Enter number of SNMP managers to be configured (0 to disable SNMP traps/1/2/3)Step 2 Enter the number of SNMP managers. The valid values are 1, 2, or 3 .
Example:RMS FM Framework requires the NMS manager interface details... Enter number of SNMP managers to be configured (0 to disable SNMP traps/1/2/3) 2 Enter details for NMS-1 Enter NMS manager interface IP addressStep 3 Enter the NMS Interface details such as IP address, SNMP trap version (v1 or v2c), port number (162 or 1162), and SNMP trap community to configure SNMP trap destinations.
Example:[rms-aio-central] /rms/ova/scripts/post_install # ./configure_fm_server.sh *******************Script to configure NMS interface details for FM-Server******************************* RMS FM Framework requires the NMS manager interface details... Enter number of SNMP managers to be configured (0 to disable SNMP traps/1/2/3) 2 Enter details for NMS-1 Enter NMS manager interface IP address RAN Management System Installation Guide, Release 5.0 80 October 20, 2014 RMS Installation Tasks Deploying Centralized Fault Management Framework Feature Post OVA Installation 10.105.242.83 Enter NMS manager SNMP trap version(v1/v2c) v1 Enter NMS manager interface port number(162/1162) 162 Enter the SNMP trap community for the NMS private Enter details for NMS-2 Enter NMS manager interface IP address 10.105.242.29 Enter NMS manager SNMP trap version(v1/v2c) v2c Enter NMS manager interface port number(162/1162) 1162 Enter the SNMP trap community for the NMS public Entering update_BACSnmpDetails() OK Please restart [stop and start] SNMP agent. OK Please restart [stop and start] SNMP agent. OK Please restart [stop and start] SNMP agent. OK Please restart [stop and start] SNMP agent. Process [snmpAgent] has been restarted. Exiting update_BACSnmpDetails() RMS was not configured for sending SNMP traps, skipping the deletion of earlier added iptable rules. Assigning the variables for FMServer.properties update Setting firewall for fm_server.... iptables: Saving firewall rules to /etc/sysconfig/iptables:[ OK ]Step 4 Specify if one of the NMS interface is Prime Central, on being prompted.
Example:Exiting update_BACSnmpDetails() RMS was not configured for sending SNMP traps, skipping the deletion of earlier added iptable rules. Assigning the variables for FMServer.properties update Setting firewall for fm_server.... iptables: Saving firewall rules to /etc/sysconfig/iptables:[ OK ] Is the specified NMS, Prime Central SNMP Trap Host? [ 10.105.242.83 ] Specify [y]es / [n]o [y]? n Is the specified NMS, Prime Central SNMP Trap Host? [ 10.105.242.29 ] Specify [y]es / [n]o [y]? y The following steps 6 to 8 are applicable only if Prime Central is chosen as the NMS interface in this step.Step 5 Enter the Prime Central host name and credentials for the root user ID to make an entry for (Prime Central host name and IP address) in /etc/hosts of the Central node system; also make an entry for the Central node (Central host name and IP address) in /etc/hosts of the Prime Central system.
Example:Assigning the variables for FMServer.properties update Setting firewall for fm_server.... iptables: Saving firewall rules to /etc/sysconfig/iptables:[ OK ] Is the specified NMS, Prime Central SNMP Trap Host? [ 10.105.242.83 ] Specify [y]es / [n]o [y]? n Is the specified NMS, Prime Central SNMP Trap Host? [ 10.105.242.29 ] Specify [y]es / [n]o [y]? y Enter the Prime Central Server hostname as (primecentralhostname).cisco.com : prime-central-FM1.cisco.com RAN Management System Installation Guide, Release 5.0 October 20, 2014 81 RMS Installation Tasks Deploying Centralized Fault Management Framework Feature Post OVA Installation Enter the Prime Central root password : spawn ssh root@10.105.242.29 The authenticity of host '10.105.242.29 (10.105.242.29)' can't be established. RSA key fingerprint is 62:92:f8:67:47:af:dc:9e:17:c5:d4:ea:f4:01:67:a3. Are you sure you want to continue connecting (yes/no)? yes Warning: Permanently added '10.105.242.29' (RSA) to the list of known hosts. root@10.105.242.29's password: Last login: Fri Oct 31 09:36:57 2014 from 10.78.185.234 [root@prime-central-FM1 ~]# sed -i /10.105.242.88/d /etc/hosts [root@prime-central-FM1 ~]# sed -i /rms-aio-central/d /etc/hosts [root@prime-central-FM1 ~]# echo 10.105.242.88 rms-aio-central >> /etc/hosts [root@prime-central-FM1 ~]# exit logout Connection to 10.105.242.29 closedStep 6 Enter Prime Central database server details, such as, IP address, DB name, listening port number, DB access credentials (user-ID and password). For default values, press Enter.
Example:logout Connection to 10.105.242.29 closed. Enter the Prime Central Database Server IP Address [10.105.242.29]: Enter the Prime Central database name (sid) [primedb]: Enter the Prime Central database port [1521]: Enter the Prime Central database user [primedba]: Enter the Prime Central database password : ********* Running DMIntegrator on rms-aio-central at Wed Nov 5 06:16:32 UTC 2014 ***********Step 7 Press Enter to proceed further with the RMS integration with Prime Central. The message “Prime Central integration is successful” is displayed on successful RMS integration with the Prime Central NMS.
Example:********* Running DMIntegrator on rms-aio-central at Wed Nov 5 06:16:32 UTC 2014 *********** Invoking ./DMIntegrator.sh with [OPTION: -a] [PROPFILE: DMIntegrator.prop] [SERVER: 10.105.242.29] [SID: primedb] [USER: primedba] [PORT: 1521] [ID: ] - Initializing - Checking property file - Validating Java - Setting ENVIRONMENT - DM install location: /rms/app/fm_server - User Home Direcory: /root - Extracting DMIntegrator.tar - Setting Java Path - JAVA BIN : /usr/java/default/bin/java -classpath /rms/app/fm_server/prime_integrator/DMIntegrator/lib/*:/rms/app/fm_server/prime_integrator/DMIntegrator/lib - Creating Data Source - Encrypting DB Passwd - Created /rms/app/fm_server/prime_integrator/datasource.properties - PRIME_DBSOURCE : /rms/app/fm_server/prime_integrator/datasource.properties - Checking DB connection parameters - Insert/Update DM Data in Suite DB - dmid.xml not found. Inserting - Regular case - Inserted with ID : rms://rms:6 - Setting up SSH on the DM - Setting SSH Keys - Copying /usr/bin/scp - Modifying /rms/app/fm_server/prime_local/prime_secured/ssh_config - file transfer test successful - Adding Prime Central server into pc.xml RAN Management System Installation Guide, Release 5.0 82 October 20, 2014 RMS Installation Tasks Deploying Centralized Fault Management Framework Feature Post OVA Installation - Running DMSwitchToSuite.sh - /DMSwitchToSuite.sh doesn't exist. Skipping The Integration process completed. Check the DMIntegrator.log for any additional details Prime Central integration is successful. *********Done************ [rms-aio-central] /rms/ova/scripts/post_install # The following files are generated and available under /rms/app/fm_server/prime_integrator directory: • DMIntegrator.log • DMIntegrator.prop • datasource.properties • dbpasswd.pwd • dmid.xml • jms.log • pc.xml
Integrating Cisco Prime Access Registrar (CPAR) with Prime Central
Procedure
Step 1 From the Fault Source Management portlet, click Add to add the Fault Source details. The Add New Fault Source dialog box appears. Step 2 Enter the Fault Source Type from the drop-down as CAR and specify the Fault Source details in the appropriate fields. Step 3 Click OK. For more Information about how to add a Fault Source and the field descriptions, refer to the section Adding a Fault Source in the .
Note After the CPAR Fault Source is added, CPAR is registered with Prime Central as a domain manager instance.
Configuring Prime Central as Trap Listener in CPAR to Receive Traps
Procedure
Step 1 Login to CPAR server. Step 2 Go to CPAR installation directory and change it to /ucd-snmp/share/snmp directory. Step 3 Add the following command to snmpd.conf file. trap2sink <<ip-addr-FM-Server>> public <FM-port>
Note The Prime Central Fault Management SNMP port is 1162.
Step 4 To reflect the changes, enter the following command for restarting the CPAR server: cd <CPAR installation directory>/bin
./arserver restart
Step 5 Check if the following options, in the path /radius/advanced/snmp (in aregcmd prompt), are enabled: enabled = true
masteragent = true
Step 6 If the above options are not enabled, perform the following steps to enable these options:
Integrating Cisco Prime Network Registrar (CPNR) with Prime Central
Procedure
Step 1 From the Fault Source Management portlet, click Add to add the Fault Source details. The Add New Fault Source dialog box appears. Step 2 Enter the Fault Source Type from the drop-down as CNR and specify the Fault Source details in the appropriate fields. Step 3 Click OK. For more Information about how to add a Fault Source and the field descriptions, refer to the section Adding a Fault Source in the .
After the CPNR Fault Source is added, CPNR is registered with Prime Central as a domain manager instance.
Configuring Prime Central as Trap Listener in CPNR to Receive Traps
Procedure
Step 1 Login to CPNR server. Step 2 Go to CPNR installation directory and change it to /local/usrbin directory. Step 3 Enter the following command: ./nrcmd
Step 4 Provide the CPNR user credentials. The nrcmd prompt appears Step 5 Execute the following command to add an FM server as a trap recipient for CPNR: nrcmd> trap-recipient <name> create ip-addr=<ip-addr-FM-Server> port-number=<portnumber of FM server
Note The Prime Central FM SNMP port is 1162.
Step 6 To reflect the changes, enter the following command for restarting the SNMP server: nrcmd > snmp stop
nrcmd > snmp start
Upgrading Prime Central
You can upgrade from Prime Central 1.4 to 1.4.1 . The upgrade does the following automatically:
- Backs up the embedded database, if present.
- Stops the Prime Central portal and Prime Central integration layer.
- Backs up the previous installation directory.
- Upgrades the Prime Central portal and Prime Central integration layer.
- Starts the Prime Central portal and Prime Central integration layer.
Note
You must upgrade Prime Central before upgrading the Fault Management component.Upgrading to Prime Central 1.4.1
Procedure
Step 1 Use one of the following options to connect to the server where you want to upgrade Prime Central:
VNC (recommended)—See http://www.realvnc.com.
X server—For this option, Reflection X is recommended. See http://www.attachmate.com/Products/PC+X+Server/rx/.
Step 2 As the root user, launch a terminal on the server where you want to upgrade Prime Central. (If you logged in as a nonroot user, use su - to become the root user.) The C shell (csh) is recommended. To start the C shell, enter:
/bin/csh
Step 3 Set the DISPLAY variable: setenv DISPLAY hostname-or-IP-address:0.0
Step 4 Verify that the display is set correctly: echo $DISPLAY
In the command output, you should see:
hostname-or-IP-address:0.0
Step 5 Insert the Cisco Prime Central 1.4.1 USB drive into the USB port and navigate to the local folder where the drive is mounted. Step 6 Change file permissions and ownership: chmod 755 *
Step 7 Begin the upgrade: ./primecentral_v1.4.1.bin
Step 8 In the Welcome window, click Next. If you are upgrading to Prime Central 1.4.1 on the same server where the earlier Prime Central version was installed, the following dialog box is displayed:
A previous installation exists on the system.
Step 9 Click OK. If you are using an external database, the following dialog box is displayed:
You must back up the database manually before continuing.
Step 10 Confirm that your database backup succeeded; then, click Continue. Step 11 In the Advanced Configuration window, make any desired changes to the port numbers, timeout value, or reconnect delay; then, click Install. Step 12 In the Upgrade Complete window, click Done. It might take 20 to 30 minutes or longer to complete the upgrade, depending on your system performance and whether you are using an embedded or external database.
The log files are available in installation-directory/install/logs and installation-directory/upgrade/1.4.0.0-1.4.1.0/upgrade.log.
Upgrading Prime Central Silently
ProcedureYou can upgrade Prime Central without user interaction. In a silent upgrade, no messages or prompts appear on-screen, and interactive dialogs are not displayed. Information and answers that you would normally provide are read from a properties file.
A silent upgrade allows for unattended product upgrades based on the values that are provided in the properties file.
Note
The silent upgrade steps are the same for both single- and dual-server setups. In a dual-server setup, complete the following procedure on the Prime Central portal server first; then, repeat the procedure on the Prime Central integration layer server.
Step 1 As the root user, launch a terminal on the server where you want to silently upgrade to Prime Central 1.4.1 . (If you logged in as a nonroot user, enter the su - command to become the root user.) The C shell (csh) is recommended. To start the C shell, enter:
/bin/csh
Step 2 Insert the Cisco Prime Central 1.4.1 USB drive into the USB port and navigate to the local folder where the drive is mounted. Step 3 Change file permissions: chmod 755 *
Step 4 you are upgrading an external database, add the following property (with the oracle home directory as the value) to the install.properties file: SUITEFW_EMBEDDED_ORACLE_HOME=/export/home/oracle
Step 5 Begin the silent upgrade:
Step 6 (Optional) The silent upgrade uses the following default values for the request timeout, 3GPP port, alarm management port, and reconnect delay. You can change these values as desired: SUITEFW_IL_REQUEST_TIMEOUT=135000 SUITEFW_IL_3GPP_PORT=9220 SUITEFW_IL_ALARM_MGMT_PORT=9020 SUITEFW_IL_RECONNECT_DELAY=10When the silent upgrade completes, the log files are available in installation-directory/install/logs and installation-directory/upgrade/1.3.0.0-1.4.0.01.4.0.0-1.4.1.0 /upgrade.log.
If the upgrade fails, make sure to verify the log files. If an upgrade is necessary, only then perform the rollback procedure from PC 1.5.1 to PC 1.5, and then try the upgrade again.
Upgrading to Prime Central Fault Management 1.41.4.1
ProcedureYou can upgrade from Prime Central Fault Management 1.4 to 1.4.1. For Prime Central Fault Management servers that just meet the minimum server requirements specified in this guide, you must update the timeout value in the soap.client.props file before upgrading. Do the following:
Step 1 Move (or remove) all *.log files from the /tmp folder. Step 2 Use one of the following options to connect to the server where you want to upgrade Prime Central Fault Management:
VNC (recommended)—See http://www.realvnc.com.
X server—For this option, Reflection X is recommended. See http://www.attachmate.com/Products/PC+X+Server/rx/.
Step 3 As the root user, launch a terminal on the server where you want to upgrade Prime Central Fault Management. (If you logged in as a nonroot user, use su - to become the root user.) The C shell (csh) is recommended. To start the C shell, enter:
/bin/cshStep 4 Set the DISPLAY variable: setenv DISPLAY hostname-or-IP-address:0.0
Step 5 Verify that the display is set correctly: echo $DISPLAY
In the command output, you should see:
hostname-or-IP-address:0.0
Step 6 Insert the Cisco Prime Central 1.41.4.1 USB drive into the USB port and navigate to the local folder where the drive is mounted. Step 7 Copy the FM1.41.4.1Build.tar.gz file to the server. Step 8 Distribute the file: # tar -zxf FM1.4.1Build.tar.gz# tar -zxf FM1.5.1Build.tar.gz
# cd Disk1/InstData/VM
# chmod 755 primefm_v1.3.bin# chmod 755 primefm_v1.4.bin# chmod 755 primefm_v1.4.1.bin
Step 9 From the Fault Management folder, begin the upgrade: ./primefm_v1.4.bin./primefm_v1.4.1.bin
Step 10 In the Introduction window, click Next. If you are upgrading to Prime Central Fault Management 1.4.1 on the same server where 1.21.31.4 was installed, the following dialog box is displayed:
A previous installation exists on the system.Step 11 Click OK to proceed with the upgrade. Step 12 Verify that the information in the Pre-Installation Summary window is correct; then, click Install. The upgrade process is automatic and requires no user input.
Step 13 In the Upgrade Complete window, click Done. It might take 90 minutes or longer to upgrade Prime Central Fault Management, depending on your system performance.
The log files are available in the installation-directory/faultmgmt/upgrade/1.4.0.0-1.4.1.0 /logs folder.
Step 14 During the upgrade, if any components fail to start, do the following as the primeusr user:
Upgrading Prime Central Fault Management Silently
ProcedureYou can upgrade Prime Central Fault Management without user interaction. In a silent upgrade, no messages or prompts appear on-screen, and interactive dialogs are not displayed. Information and answers that you would normally provide are read from a properties file.
Step 1 As the root user, launch a terminal on the server where you want to silently upgrade to Prime Central Fault Management 1.41.4.1 . (If you logged in as a nonroot user, enter the su - command to become the root user.) The C shell (csh) is recommended. To start the C shell, enter:
/bin/csh
Step 2 Insert the Cisco Prime Central 1.31.4.1 USB drive into the USB port and navigate to the local folder where the drive is mounted. Step 3 Copy the FM1.4.1 Build.tar.gz file to the server. Step 4 Distribute the file: # tar -zxf FM1.4.1Build.tar.gz
# cd Disk1/InstData/VM
# chmod 755 primefm_v1.4.1.bin
Step 5 From the Fault Management folder, begin the silent upgrade: ./primefm_v1.4.bin -i silent -f./primefm_v1.4.1.bin -i silent -f fm-install.properties
For example, if your silent properties file is named PrimeFM_install.properties, enter:
./primefm_v1.4.bin -i silent -f PrimeFM_install.properties./primefm_v1.4.1.bin -i silent -f PrimeFM_install.properties
The silent upgrade log files are available in the installation-directory/faultmgmt/upgrade/1.4.0.0-1.4.1.0/logs folder.
Step 6 During the upgrade, if any components fail to start, do the following as the primeusr user:
Reverting to Prime Central Fault Management 1.4
ProcedureAfter upgrading to Prime Central Fault Management 1.4.1, you may find the need to revert to the previous version. To do so, complete the following procedure.
Note
The procedure assumes that the primeusr home folder is /opt/primeusr. If your primeusr home folder is different, specify that folder instead.
Step 1 Confirm that the faultmgmt_1.4.0.0_backup folder was created. Step 2 Stop all Fault Management processes: su - primeusr
fmctl stop
exit
(As the root user) pkill nco_pad
Step 3 Move the faultmgmt folder to the tmp folder: su - primeusr
mv ~/faultmgmt /tmp/faultmgmt
Step 4 Move the faultmgmt_1.4.0.0_backup folder to the faultmgmt folder: su - primeusr
mv ~/faultmgmt_1.4.0.0_backup/faultmgmt ~/
Step 5 Open the .cshrc file: su - primeusr
vi ~/.cshrc
Step 6 Change ownership of the faultmgmt_1.4.0.0_backup folder: chown primeusr:ncoadmin -R /opt/primeusr/faultmgmt_1.4.0.0_backup
Step 7 As the root user, restart the nco_pad process: cd /opt/primeusr/faultmgmt/omnibus/bin
./nco_pad
Step 8 Reintegrate Fault Management with Prime Central: su - primeusr
fmctl integrate
Uninstalling Prime Central
You can use the GUI to uninstall the various Prime Central components, or you can uninstall them silently.
Uninstalling Prime Central in an Embedded Database Configuration
ProcedureIf you installed an embedded database, it is uninstalled automatically when you uninstall Prime Central.
The following procedure removes all files from the installation directory. This procedure also removes the database and its contents. Database backups are not removed if they reside in a different directory from the installation directory.
If you upgrade Prime Central and then uninstall it, the /opt/primecentral_backup_1.4.1.0 folder is removed during uninstallation.
Note
If you installed the Fault Management component in the same directory as Prime Central, you must uninstall the Fault Management component before uninstalling Prime Central. See Uninstalling Prime Central Fault Management.
Step 1 Depending on how you installed Prime Central, use one of the following options to connect to the server where you want to uninstall Prime Central:
VNC (recommended)—See http://www.realvnc.com.
X server—For this option, Reflection X is recommended. See http://www.attachmate.com/Products/PC+X+Server/rx/.
Step 2 As the root user, launch a terminal on the server where you want to uninstall Prime Central. (If you logged in previously as a nonroot user, enter the su - command to become the root user.) Step 3 Enter: cd /var/adm/cisco/uninstall/Uninstall_Prime_Central/
./Uninstall_Prime_Central
Step 4 Verify that the information in the Uninstall Prime Central window is correct; then, click Uninstall. Step 5 In the Uninstall Complete window, click Done. The uninstallation log files are available at /var/adm/cisco/uninstall/UNINSTALL_LOG_time-stamp.
Uninstalling Prime Central in an External Database Configuration
ProcedureIn a dual-server setup, you must uninstall the Prime Central integration layer before uninstalling the Prime Central portal. Perform the following steps on the integration layer server first; then, repeat them on the Prime Central portal server.
If you installed the Fault Management component in the same directory as Prime Central, you must uninstall the Fault Management component before uninstalling Prime Central. See Uninstalling Prime Central Fault Management.
Step 1 Depending on how you installed Prime Central, use one of the following options to connect to the server where you want to uninstall Prime Central:
VNC (recommended)—See http://www.realvnc.com.
X server—For this option, Reflection X is recommended. See http://www.attachmate.com/Products/PC+X+Server/rx/.
Step 2 As the root user, launch a terminal on the server where you want to uninstall Prime Central. (If you logged in previously as a nonroot user, enter the su - command to become the root user.) Step 3 Enter: cd /var/adm/cisco/uninstall/Uninstall_Prime_Central/
./Uninstall_Prime_Central
Step 4 Verify that the information in the Uninstall Prime Central window is correct; then, click Next. Step 5 In the Database Information window, enter the database system password and confirm the following information for your preinstalled Oracle database server. Except for the password, the values are prepopulated with the information that you entered during installation: Step 6 Click Uninstall. Step 7 In the Uninstall Complete window, click Done. The uninstallation log files are available at /var/adm/cisco/uninstall/UNINSTALL_LOG_time-stamp.
Uninstalling Prime Central Silently
Procedure
Step 1 Navigate to the /var/adm/cisco/uninstall/Uninstall_Prime_Central directory. The uninstall folder contains the installvariables.properties file.
Step 2 Run the silent uninstallation: ./Uninstall_Prime_Central -i silent
The uninstallation log files are available at /var/adm/cisco/uninstall/UNINSTALL_LOG_time-stamp.
Uninstalling Prime Central Fault Management
ProcedureWhen you uninstall the Fault Management component, its subcomponents (except for the backup folder) are also uninstalled.
Step 1 Depending on how you installed the Fault Management component, use one of the following options to connect to the server where you want to uninstall Prime Central:
VNC (recommended)—See http://www.realvnc.com.
X server—For this option, Reflection X is recommended. See http://www.attachmate.com/Products/PC+X+Server/rx/.
Step 2 As the root user, launch a terminal on the server where you want to uninstall Prime Central Fault Management. (If you logged in previously as a nonroot user, enter the su - command to become the root user.) Step 3 Enter: cd /var/adm/cisco/uninstall/Uninstall_Prime_Central_Fault_Management
./Uninstall_Prime_Central_Fault_Management
Step 4 Verify that the information in the Uninstall Prime Central Fault Management window is correct; then, click Uninstall. Step 5 In the Uninstall Complete window, click Done. The uninstallation log files are available at /var/adm/cisco/uninstall/PrimeFM-uninstall.log-time-stamp and /tmp/primefm_uninstall.log.
Step 6 If the Fault Management uninstallation hangs without creating a log file, the RSA key entry might be missing from the ~/.ssh/known_hosts file. Do the following to generate the RSA key and add it to the server:
Step 7 Remove Prime Central Fault Management from the Prime Central portal: Step 8 As the primeusr user, log in to the Prime Central integration layer and restart it: itgctl stop
itgctl start
Uninstalling Prime Central Fault Management Silently
Procedure
Step 1 Navigate to the /var/adm/cisco/uninstall/Uninstall_Prime_Central_Fault_Management directory. The uninstall folder contains the installvariables.properties file.
Step 2 Run the silent uninstallation: ./Uninstall_Prime_Central_Fault_Management -i silent
The uninstallation log files are available at /var/adm/cisco/uninstall/PrimeFM-uninstall.log-time-stamp and /tmp/primefm_uninstall.log.
Step 3 Remove Prime Central Fault Management from the Prime Central portal: Step 4 As the primeusr user, log in to the Prime Central integration layer and restart it: itgctl stop
itgctl start
Unregistering an Application from Prime Central
You can completely unregister an application from Prime Central.
Note
To reintegrate an application with Prime Central, see Configuring Applications as Suite Components.
When you unregister an application from Prime Central, the application loses all users that were created in suite mode.
Unregistering an application from Prime Central does not return it to standalone mode.
Unregistering the Prime Network Integration Layer
ProcedureIn a suite environment, it is not recommended to unregister the Prime Network integration layer. However, if you must unregister (for troubleshooting, for example), complete the following steps:
Step 1 Remove the Prime Network integration layer from the Prime Central portal: Step 2 Disable the Prime Network integration layer health checker: $PRIMEHOME/local/scripts/il-watch-dog.sh disable
Step 3 Stop the Prime Network integration layer: itgctl stop
Step 4 Delete the dmid.xml file: rm $PRIMEHOME/integration/dmid.xml
Unregistering the Prime Network integration layer is a temporary measure. When troubleshooting is complete, reintegrate the Prime Central integration layer to restore normal operation in a suite environment and allow other applications to resume communication with Prime Network.
Step 5 Delete the pc.xml file: rm $PRIMEHOME/integration/pc.xml
Unregistering Prime Performance Manager
Procedure
Step 1 As the root user, log in to the Prime Performance Manager gateway server and navigate to the Prime-Performance-Manager-gateway-installation-directory/bin directory. Step 2 Enter: ./ppm primecentralintegration remove
The system prompts to restart Prime Performance Manager.
Note Prime Performance Manager should be running to perform the unregistration.
Step 3 Restart Prime Performance Manager for the changes to take effect. Step 4 On the Prime Central portal, do the following: Step 5 As the primeusr user, log in to the Prime Central integration layer and restart it:
Unregistering Prime Provisioning
Procedure
Step 1 On the Prime Central portal, do the following:
Step 2 Navigate to the Prime Provisioning installation directory and restart the Prime Provisioning server: ./prime.sh stop ./prime.sh startStep 3 As the primeusr user, log in to the Prime Central integration layer and restart it:
Step 4 Login to Prime Provisioning server and navigate to the directory where Prime Provisioning is installed. Step 5 Navigate to <INSTALL_DIR>/prime_integrator directory and delete dmid.xml.
Unregistering Cisco ME 4600 Series Agora-NG
Procedure
Step 1 On the Agora-NG server, run the following command: $ rm /opt/ptin/agorang/share/primecentral/dmid.xml
Step 2 SSH to the Prime Central server. Step 3 Enter: su – primeusr
Step 4 Run the list command and find the ID value assigned to the Agora-NG server. You will need this for Step 6.
Step 5 Enter the following commands: cd ~/install/scripts
./dmRemoveUtil
Step 6 Enter the centraladmin user’s username and password, as well as the Agora-NG server’s ID value you found in Step 4.
Unregistering Cisco BAC
Procedure
Step 1 SSH to the Prime Central server. Step 2 Enter: su – primeusr
Step 3 Run the list command and find the ID value assigned to the Cisco BAC server. You will need this for Step 5.
Step 4 Enter the following commands: cd ~/install/scripts
./dmRemoveUtil
Step 5 Enter the centraladmin user’s username and password, as well as the Cisco BAC server’s ID value you found in Step 3. Step 6 On the Cisco BAC server, run the following command to remove the trap sender: home-directory/snmp/bin/snmpAgentCfgUtil.sh delete host FM-server
where:
Step 7 Login to Cisco BAC server and navigate to the directory where Cisco BAC is installed. Step 8 Navigate to <BAC-install-directory>/prime_integrator directory and delete dmid.xml file.
Unregistering RMS from Prime Central
To rerun the Cisco RMS integration with Prime Central on the Central node, complete the procedures listed in this section. It is mandatory to unregister Cisco RMS with Prime Central NMS before the rerun:
Disabling SNMP Traps Notification to Prime Central NMS Interface
ProcedureFollow these steps to disable SNMP traps notifications to the Prime Central NMS interface on the Cisco RMS Central node:
Step 1 Log in to the Central node and run the following commands. Example: [rms-aio-central]/rms/ova/scripts/post_install ./configure_fm_server.shStep 2 Enter the number of SNMP managers to be configured as ' 0 ' to deregister the PC NMS interface. This will disable the SNMP traps notification. The script execution output log is displayed as follows: Example [rms-aio-central] /rms/ova/scripts/post_install # ./configure_fm_server.sh *******************Script to configure NMS interface details for FM-Server******************************* RMS FM Framework requires the NMS manager interface details... Enter number of SNMP managers to be configured (0 to disable SNMP traps/1/2/3) 0 Disabling SNMP traps from RMS Deleting the ip table rules, added for the earlier configured NMS... iptables: Saving firewall rules to /etc/sysconfig/iptables:[ OK ] *********Done************ [rms-aio-central] /rms/ova/scripts/post_install #
Cleaning Up Files On Central Node
ProcedureTo clean up the files on the Central node, that was generated from the earlier Prime Central integration procedure, complete the following steps:
Step 1 Go to the directory /rms/app/fm_server/prime_integrator Step 2 Enter rm - rf DMIntegrator.logDMIntegrator.prop datasource.properties dbpasswd.pwd dmid.xml jms.log pc.xml Step 3 Enter /rms/app/CSCObac/snmp/bin/snmpAgentCfgUtil.sh deletehost rms-aio-central
Note 'rms-aio-central' is the host name of the RMS Central node
Unregistering RMS Data Manager from Prime Central
ProcedureUnregister RMS Data Manager from Prime Central, which was used to integrate RMS with Prime Central earlier
Step 1 Log in to the Prime Central server using ssh with 'root' user ID and its password. Step 2 Enter su – primeusr Step 3 Execute the list command to find the ID value assigned to the RMS host (Central node host name). Step 4 Enter cd ~/install/scripts Step 5 Enter ./dmRemoveUtil
Note When prompted, enter the Central administrator user ID and password and the RMS ID value, which is found in Step 3.
Step 6 Log out from the Prime Central server.
Unregistering Cisco Prime Access Registrar (CPAR) from Prime Central
Procedure
Step 1 From the Fault Source Management portlet, select the CPAR domain manager you want to remove. Step 2 Click Delete. Step 3 On the CPAR server, to remove Prime Central trap recipient, delete the Prime Central entry from the following configuration file: opt/CSCOar/ucd-snmp/share/snmp/snmpd.conf
Step 4 Enter the following command to restart the CPAR server to reflect the changes: cd /cisco-ar/bin
./arserver restart
Unregistering Cisco Prime Network Registrar (CPNR) from Prime Central
Procedure
Step 1 From the Fault Source Management portlet, select the CPNR domain manager you want to remove. Step 2 Click Delete. After the CPNR fault source is deleted, CPNR domain manager instance is De-Registered with Prime Central. Step 3 On the CPNR server, to remove prime central trap recipient execute the following command: /opt/nwreg2/local/usrbin/nrcmd -s The nrcmd prompt appears.
nrcmd>trap-recipient <name> delete
Next Steps
Starting and Stopping the Prime Central Components
As the primeusr, enter the commands shown in the following table to start and stop the various Prime Central components.
Table 13 Commands to Start, Stop, and Restart the Prime Central Components Action Command Restart
portalctl stop
portalctl start
Note If you restart Oracle, you must restart the Prime Central portal.
Enable debug logging
portalctl start log
Note The log location is $XMP_HOME/logs/startup.log.
Note List instances
itgctl list
Note This command lists all running integration layer instances and their profiles; for example, "PC-IL-CORE."
Obtain status
fmctl status
Restart
fmctl restart
Integrate with Prime Central
fmctl integrate
Synchronize with one or more Domain Managers
fmctl resync
Impact
fmctl <start/stop/restart> impact
OMNI bus and Common Reporting
fmctl <start/stop/restart> tip
Registration with Domain Manager
fmctl <start/stop/restart> registration
Backing Up and Restoring the Embedded Database
As the primeusr user, enter the commands shown in the following table to back up and restore the Prime Central embedded database.
Table 14 Commands to Back Up and Restore the Database Action Command Obtain database status
emdbctl --db_status
These commands should be run only on the server where the Prime Central portal is installed with an embedded Oracle database.
Shut down the Prime Central portal and the Prime Central integration layer before restoring the database. Restart them after the database restore is complete.
By default, the option to enable backups is checked during installation. If you uncheck it during installation but later decide to enable automatic backups, you must enter the emdbctl --enable_backup command to do so.
An automatic backup runs daily at 4:00 a.m. A full backup runs every Saturday; incremental backups run on all other days.
By default, Prime Central saves eight database backups to ORACLE_HOME/backup. Your system administrator must back up the database backups and archive directories to tape daily.
The emdbctl --restore command prompts you to enter a date and time to restore a database backup. The format is MM-DD-YYYY HH:MI; for example, 07-30-2013 03:34. If you enter a date in the wrong format, or if the backup cannot be restored for the date and time entered, the database will instead be restored to the most recent possible date and time.
The emdbctl --restore should not be used in HA/GEO setup as it may break the HA configuration.
Backing Up and Restoring the Fault Management Database
Prime Central Fault Management alarms are stored in the Fault Management database. These same alarms are also forwarded and stored on the Prime Central Oracle database. Both the Prime Central and Fault Management databases are automatically backed up daily. By default, the Fault Management backups are saved in $NCHOME/omnibus/backup/NCOMS/. You can create a cron job that periodically copies the backups to an offsite location.
If a manual backup is required, you can back up and restore the data manually.
Backing Up the Fault Management Database Manually
Procedure
Step 1 Log in to the Fault Management server and then stop it: fmctl stop
Step 2 Choose a backup location within the primeusr directory structure (for example, ~/omnibus-backup/): mkdir -p
backup-location/db
cp -r $NCHOME/omnibus/db/NCOMS/*
backup-location/db
Step 3 Backup the miscellaneous files, if they were changed manually:
mkdir -p
backup-location/misc
cp -r $NCHOME/omnibus/etc
backup-location/misc
Step 4 Backup the log files:
cp -r $NCHOME/omnibus/log backup-location/misc
Step 5 Start the Fault Management server: fmctl start
Restoring the Fault Management Database Manually
Procedure
Step 1 Stop the Fault Management server: fmctl stop
Step 2 Restore the previously saved database files: rm -rf $NCHOME/omnibus/db/NCOMS/*
cp backup-location/db/* $NCHOME/omnibus/db/NCOMS
Step 3 Restore the miscellaneous files, if they were backed up: cp -r backup-location/misc/etc $NCHOME/omnibus
Tip If you receive any "permission denied" errors, you can safely ignore them.
Step 4 Start the Fault Management server: fmctl start
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