Contents
- Troubleshooting the Cisco Remote-PHY Solution
- Troubleshooting: Cisco uBR-MC3GX60V-RPHY Line Card Link LED Does Not Illuminate
- Troubleshooting: Cisco CMC Resets After DHCP Timeout
- Troubleshooting: Cisco CMC is Not Working
- Troubleshooting: The Cisco uBR-MC3GX60V-RPHY Line Card is Not Working
- Troubleshooting: The DTI Timer is Not Working
Troubleshooting the Cisco Remote-PHY Solution
This section provides the troubleshooting procedures for the Cisco Remote-PHY solution.
Troubleshooting: Cisco uBR-MC3GX60V-RPHY Line Card Link LED Does Not Illuminate
Problem After inserting the network cable into the SFP module of the Cisco uBR-MC3GX60V-RPHY line card, the LINK LED of the line card does not illuminate.Troubleshooting: Cisco CMC Resets After DHCP Timeout
Possible Cause The DHCP server address is not specified in the Gigabit Ethernet interface of the Cisco uBR-MC3GX60V-RPHY line card.Solution Verify the Gigabit Ethernet Interface configuration on the Cisco uBR-MC3GX60V-RPHY line card. To specify the DCHP server address, use the ip helper-address command. For more information, see Configuring the Gigabit Ethernet Interface on the Cisco uBR-MC3GX60V-RPHY Line Card.Troubleshooting: Cisco CMC is Not Working
Solution Verify the configuration on the Cisco uBR-MC3GX60V-RPHY line card. See Configuring the Cisco Remote-PHY Solution.Troubleshooting: The Cisco uBR-MC3GX60V-RPHY Line Card is Not Working
Solution Verify if the power LED is illuminated and the power supply is connected to the Cisco uBR-MC3GX60V-RPHY line card. Connect to the power supply, if not connected.Solution Configure the Cisco uBR-MC3GX60V-RPHY line card. See Configuring the Cisco Remote-PHY Solution.Possible Cause The captive screws are not secured on the faceplate and the ejector levers are not properly closed.Solution Close the ejector levers and tighten the captive screws with your fingers. Then, use either a T-10 Torx or a common flathead screwdriver to tighten the captive screws from 5 to 7 in-lbs.Solution Unscrew the top and bottom captive screws on the line card using a T-10 Torx driver tool or flathead screwdriver. Simultaneously pivot both ejector levers away from the line card to disengage the line card. Slide the line card partially out of the slot in the chassis and slide it back in until it is firmly seated in the chassis. Close the ejector levers and tighten the captive screws with your fingers. Then, use either a T-10 Torx or a common flathead screwdriver to tighten the captive screws from 5 to 7 in-lbs.Possible Cause The network cable connectors are not properly seated in the ports on the Cisco uBR-MC3GX60V-RPHY line card and cables are broken.Solution Verify if the cables are broken. Replace the cables, if broken and insert the network cable connector into the SFP module port until it clicks and locks into place to ensure proper seating..Notices
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