The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
This document describes the process to collect logs from the Cisco Instant Messaging (IM) and Presence Server.
Cisco recommends knowledge of Cisco IM and Presence Server navigation through a browser.
The information in this document is based on Cisco IM and Presence Server 10.5.
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
There is currently no verification procedure available for this configuration.
There is currently no specific troubleshooting information available for this configuration.