Virtualization for Cisco Customer Collaboration Platform (formally known as SocialMiner)

Go back to: Cisco Collaboration Virtualization
For more information, please see Virtualization for Cisco Customer Collaboration Platform - Additional Information.


Version 12.5

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ALERT! This page has been updated to reflect compatibility with the latest M5 hardware. Click here to download support for M4 and older hardware.

Co-residency support= Full
Supported Versions of VMware vSphere ESXi= 6.5 inclusive of all updates, 6.7 inclusive of all updates (C240 M5 servers require minimum ESXI 6.5 U2.)
Supported VMware VMFS (Virtual Machine File System)= ESXi 6.5 with VMFS 5, ESXi 6.5 U2 and later updates with VMFS 6, ESXi 6.7 with VMFS 6
Click for "IOPS"
Component &
Capacity Point

VM Configuration Requirements
click to download OVA file

Supported Hardware (Latest)
Click here to download support of older/non-orderable servers

vCPU

vRAM

vDisk

vNIC

UCS Tested Reference Configurations

UCS or 3rd-party Specs-based on Intel Xeon

Small deployment option
See notes

2
(4390 MHz)

8 GB

2 x 80GB

1

No

Yes

Yes

Yes

Yes

Yes

No

Large deployment option
See notes

4
(8000 MHz)

12 GB

1 x 146GB
1 x 256GB

1

No

No

No

Yes

Yes

Yes

No

 


Version 12.0

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ALERT! This page has been updated to reflect compatibility with the latest M5 hardware. Click here to download support for M4 and older hardware.

Co-residency support= Full
Supported Versions of VMware vSphere ESXi= 6.0 U2 and later updates, 6.5 inclusive of all updates, 6.7 inclusive of all updates (C240 M5 servers require minimum ESXi 6.5 U2)
Supported VMware VMFS (Virtual Machine File System)= ESXi 6.0 U2 with VMFS 5, ESXi 6.5 with VMFS 5, ESXi 6.5 U2 and later updates with VMFS 6, ESXi 6.7 with VMFS 6
Click for "IOPS"
Component &
Capacity Point

VM Configuration Requirements
click to download OVA file

Supported Hardware (Latest)
Click here to download support of older/non-orderable servers

vCPU

vRAM

vDisk

vNIC

UCS Tested Reference Configurations

UCS or 3rd-party Specs-based on Intel Xeon

Small deployment option
See notes

2
(4390 MHz)

8 GB

2 x 80GB

1

No

Yes

Yes

Yes

Yes

Yes

No

Large deployment option
See notes

4
(8000 MHz)

12 GB

1 x 146GB
1 x 256GB

1

No

No

No

Yes

Yes

Yes

No

 


Version 11.6

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ALERT! This page has been updated to reflect compatibility with the latest M5 hardware. Click here to download support for M4 and older hardware.

Co-residency support= Full
Supported Versions of VMware vSphere ESXi=5.5 inclusive of all updates, 6.0 inclusive of all updates, 6.5 inclusive of all updates, 6.7 inclusive of all updates (For application fresh installs on ESXi 6.5 (VMFS5 only) and/or vCenter 6.5, use minimum OVA file version ccp-ova-11.6.1-bin.zip. Does not apply to ESXi version upgrades.)
Supported VMware VMFS (Virtual Machine File System)= ESXi 5.5 and 6.0 with VMFS 5, ESXi 6.5 with VMFS 5, ESXi 6.5 U2 and later updates with VMFS 6, ESXi 6.7 with VMFS 6
Click for "IOPS"
Component &
Capacity Point

VM Configuration Requirements
click to download OVA file

Supported Hardware (Latest)
Click here to download support of older/non-orderable servers

vCPU

vRAM

vDisk

vNIC

UCS Tested Reference Configurations

UCS or 3rd-party Specs-based on Intel Xeon

Small deployment option
See notes

2
(4390 MHz)

8 GB

2 x 80GB

1

No

Yes

Yes

Yes

Yes

Yes

No

Large deployment option
See notes

4
(8000 MHz)

12 GB

1 x 146GB
1 x 256GB

1

No

No

No

Yes

Yes

Yes

No

 


Version 11.0 - 11.5

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ALERT! This page has been updated to reflect compatibility with the latest M5 hardware. Click here to download support for M4 and older hardware.

Co-residency support= Full
Supported Versions of VMware vSphere ESXi=

Click for "IOPS"

11.5: 5.5, 6.0
11.0: 5.5, 5.5 (update 2), 6.0
Component &
Capacity Point

VM Configuration Requirements
click to download OVA file

Supported Hardware (Latest)
Click here to download support of older/non-orderable servers

vCPU

vRAM

vDisk

vNIC

UCS Tested Reference Configurations

UCS or 3rd-party Specs-based on Intel Xeon

Small deployment option
See notes

2
(4600 MHz)

8 GB

2 x 80GB

1

No

No

No

No

No

Yes

No

Large deployment option
See notes

4
(8000 MHz)

12 GB

1 x 146GB
1 x 256GB

1

No

No

No

No

No

Yes

No

 


Version 10.x

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ALERT! This page has been updated to reflect compatibility with the latest M5 hardware. Click here to download support for M4 and older hardware.

Co-residency support= Full
Supported Versions of VMware vSphere ESXi=

Click for "IOPS"

10.6: 5.1, 5.5, 6.0, 6.5 (For application fresh installs on ESXi 6.5 (VMFS5 only) and/or vCenter 6.5, use minimum OVA file version ccp-ova-bin.zip. Does not apply to ESXi version upgrades.)
10.5: 5.1, 5.5
10.0: 5.1, 5.5
Component &
Capacity Point

VM Configuration Requirements
click to download OVA file

Supported Hardware (Latest)
Click here to download support of older/non-orderable servers

vCPU

vRAM

vDisk

vNIC

UCS Tested Reference Configurations

UCS or 3rd-party Specs-based on Intel Xeon

Small deployment option
See notes

2
(4600 MHz)

8 GB

2 x 80GB

1

No

No

No

No

No

Yes

No

Large deployment option
See notes

4
(8000 MHz)

12 GB

1 x 146GB
1 x 256GB

1

No

No

No

No

No

Yes

No

 


Version 8.5(4+) and 9.0(x)

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ALERT! This page has been updated to reflect compatibility with the latest M5 hardware. Click here to download support for M4 and older hardware.

Co-residency support= Full
Supported Versions of VMware vSphere ESXi=

Click for "IOPS"

9.0: 5.0, 5.1
8.5(4+): 4.0, 4.1, 5.0
Component &
Capacity Point

VM Configuration Requirements
click to download OVA file

Supported Hardware (Latest)
Click here to download support of older/non-orderable servers

vCPU

vRAM

vDisk

vNIC

UCS Tested Reference Configurations

UCS or 3rd-party Specs-based on Intel Xeon

Small deployment option
See notes

2

8 GB

2 x 80GB

1

No

No

No

No

No

Yes

No

Large deployment option
See notes

4

12 GB

1 x 146GB
1 x 256GB

1

No

No

No

No

No

Yes

No

 


Notes on Small deployment option VM configuration

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For Release 11.6.2 and later:
    Capacity = 120 simultaneous chats.

    vDisk 1 used for Operating system and Customer Collaboration Platform application binaries.

    vDisk 2 used for Data store, Index store, ActiveMQ store, Unified OS logs and Customer Collaboration Platform logs.


Notes on Large deployment option VM configuration

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For Release 11.6.2 and later:
    Capacity = 400 simultaneous chats.

    vDisk 1 used for Operating system and Customer Collaboration Platform application binaries.

    vDisk 2 used for Data store, Index store, ActiveMQ store, Unified OS logs and Customer Collaboration Platform logs.


Notes on UCS Tested Reference Configuration and Specs-based Support

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The EOS notice for the Cisco Business Edition 7000M server does not apply to the C220M3SFF TRC (SKU: UCUCS-EZ-C220M3S) or C240M3S TRC #1 (SKU: UCUCS-EZ-C240M3S. The C220M3SFF TRC and C240M3S TRC #1 will continue to be sold until these M3 TRC servers are EOS.


IOPS and Storage System Performance Requirements

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The minimum Customer Collaboration Platform IOPS requirement is 1400. Upgrades require 3000 IOPS for optimal performance.