Contents |
You can find detailed virtualization information for Cisco Packaged
Contact Center Enterprise (Packaged CCE) at:
http://www.cisco.com/c/en/us/support/customer-collaboration/packaged-contact-center-enterprise/tsd-products-support-series-home.html
Hardware and VMware Hosting Requirements (top)
- Co-residency support = None
- Supported Versions of VMWare vSphere ESXi = 5.1 and 5.5
- Supported Hardware
- UCS Tested Reference Configurations
- UCS or 3rd-party Specs-based on Intel Xeon = Not supported
* Note: Packaged CCE Release 10.5(3) is required to support
UCS C240 M4SX TRC#1 or UCS B200 M4 TRC#1.
For information on the Packaged CCE UCS B Series Fabric Interconnects
Validation Tool, which performs checks on currently deployed UCS B-Series
Fabric Interconnect clusters to determine compliance with Packaged CCE
requirements, refer to
Packaged CCE UCS B-Series Fabric Interconnects Validation Tool. This
tool does not test all UCS B-Series requirements.
VMware vNetwork Distributed Switch for UCS-C Series Servers (top)
The illustration below shows the reference design for Packaged CCE deployments on UCS C-Series servers with the VMware vNetwork Distributed Switch.
You must use Port Group override, similar to the configuration for the
UCS-B series servers. See the
Cisco Packaged Contact Center Enterprise Installation and Upgrade Guide
for the UCS-B series configuration.
VMware vNetwork Distributed Switch Design for Cisco UCS B-Series Servers (top)
Use the UCS B-series example configuration as a guideline for configuring the UCS B-series with a VMware vNetwork Distributed Switch.
Cisco Nexus 1000V Design for Cisco UCS B-Series Servers (top)
The figure below shows the Packaged CCE reference design for Nexus 1000V with UCS B-Series servers.
Except for the reference diagram, the requirements and configuration for the
Nexus 1000V are the same for Packaged CCE and Unified CCE. For details on
using the Nexus 1000V, see
Nexus 1000v Support in Unified CCE.