Virtualization for Cisco Emergency Responder (CER) - Supplemental Information

Version 12.5(1)

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ALERT! This page has been updated to reflect compatibility with the latest M5 hardware. Click here to download support for M4 and older hardware.

Co-residency support= Full
Supported Versions of VMware vSphere ESXi= 6.5, 6.7 (For application fresh installs on ESXi 6.5 (VMFS5 or 6) and/or vCenter 6.5, use minimum OVA file version cer_12.5_vmv13_v1.0.ova. Does not apply to ESXi version upgrades.)
Click for "IOPS"
Component &
Capacity Point

VM Configuration Requirements
click to download OVA file

Supported Hardware (Latest)
Click here to download support of older/non-orderable servers

vCPU

vRAM

vDisk

vNIC

UCS Tested Reference Configurations

UCS or 3rd-party Specs-based on Intel Xeon

12,000 users
See notes

2

4 GB

1 x 80 GB

1

No

Yes

Yes

Yes

Yes

Yes

Yes

20,000 users
See notes

1
See notes

4 GB

1 x 80 GB

1

No

No

No

Yes

Yes

Yes

No

30,000 users
See notes

2

6 GB

1 x 110 GB

1

No

No

No

Yes

Yes

Yes

No

40,000 users
See notes

4

6 GB

1 x 110 GB

1

No

No

No

Yes

Yes

Yes

No

 

Version 12.0(1)

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ALERT! This page has been updated to reflect compatibility with the latest M5 hardware. Click here to download support for M4 and older hardware.

Co-residency support= Full
Supported Versions of VMware vSphere ESXi= 5.5, 6.0, 6.5 (For application fresh installs on ESXi 6.5 (VMFS5 or 6) and/or vCenter 6.5, use minimum OVA file version cer_12.0_vmv8_v1.0.ova. Does not apply to ESXi version upgrades.); HX TRC 6.0 only
Click for "IOPS"
Component &
Capacity Point

VM Configuration Requirements
click to download OVA file

Supported Hardware (Latest)
Click here to download support of older/non-orderable servers

vCPU

vRAM

vDisk

vNIC

UCS Tested Reference Configurations

UCS or 3rd-party Specs-based on Intel Xeon

12,000 users
See notes

2

4 GB

1 x 80 GB

1

No

Yes

Yes

Yes

Only C240 M5SX TRC#2

Yes

Yes

20,000 users
See notes

1
See notes

4 GB

1 x 80 GB

1

No

No

No

Yes

Only C240 M5SX TRC#2

Yes

No

30,000 users
See notes

2

6 GB

1 x 110 GB

1

No

No

No

Yes

Only C240 M5SX TRC#2

Yes

No

40,000 users
See notes

4

6 GB

1 x 110 GB

1

No

No

No

Yes

Only C240 M5SX TRC#2

Yes

No

 

Version 11.5(x)

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ALERT! This page has been updated to reflect compatibility with the latest M5 hardware. Click here to download support for M4 and older hardware.

Co-residency support= Full
Supported Versions of VMware vSphere ESXi= 4.0, 4.1, 5.0, 5.1, 5.5, 6.0, 6.5, 6.7 (For application fresh installs on ESXi 6.5 (VMFS5 or 6) and/or vCenter 6.5, use minimum OVA file version cer_11.5_vmv8_v1.1.ova with minimum release 11.5.(4). Does not apply to ESXi version upgrades.) ; HX M5 TRC 6.5 minimum
Click for "IOPS"
Component &
Capacity Point

VM Configuration Requirements
click to download OVA file

Supported Hardware (Latest)
Click here to download support of older/non-orderable servers

vCPU

vRAM

vDisk

vNIC

UCS Tested Reference Configurations

UCS or 3rd-party Specs-based on Intel Xeon

12,000 users
See notes

2

4 GB

1 x 80 GB

1

No

Yes

Yes

Yes

Yes

Yes

Yes

20,000 users
See notes

1
See notes

4 GB

1 x 80 GB

1

No

No

No

Yes

Yes

Yes

No

30,000 users
See notes

2

6 GB

1 x 110 GB

1

No

No

No

Yes

Yes

Yes

No

40,000 users
See notes

4

6 GB

1 x 110 GB

1

No

No

No

Yes

Yes

Yes

No

Note: HX220c-M5SX-TRC#1 requires minimum version 11.5(4) SU2.

Version 11.0(1)

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ALERT! This page has been updated to reflect compatibility with the latest M5 hardware. Click here to download support for M4 and older hardware.

Co-residency support= Full
Supported Versions of VMware vSphere ESXi= 4.0, 4.1, 5.0, 5.1, 5.5, 6.0
Click for "IOPS"
Component &
Capacity Point

VM Configuration Requirements
click to download OVA file

Supported Hardware (Latest)
Click here to download support of older/non-orderable servers

vCPU

vRAM

vDisk

vNIC

UCS Tested Reference Configurations

UCS or 3rd-party Specs-based on Intel Xeon

12,000 users
See notes

2

4 GB

1 x 80 GB

1

No

No

No

No

No

No

No

20,000 users
See notes

1
See notes

4 GB

1 x 80 GB

1

No

No

No

No

No

No

No

30,000 users
See notes

2

6 GB

1 x 110 GB

1

No

No

No

No

No

No

No

40,000 users
See notes

4

6 GB

1 x 110 GB

1

No

No

No

No

No

No

No

* See mouse-over column heading for details

Version 10.5(1)

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ALERT! This page has been updated to reflect compatibility with the latest M5 hardware. Click here to download support for M4 and older hardware.

Co-residency support= Full
Supported Versions of VMware vSphere ESXi= 4.0, 4.1, 5.0, 5.1, 5.5, 6.0 ; HX TRC 6.0 only
Click for "IOPS"
Component &
Capacity Point

VM Configuration Requirements
click to download OVA file

Supported Hardware (Latest)
Click here to download support of older/non-orderable servers

vCPU

vRAM

vDisk

vNIC

UCS Tested Reference Configurations

UCS or 3rd-party Specs-based on Intel Xeon

12,000 users
See notes

2

4 GB

1 x 80 GB

1

No

No

No

No

No

No

No

20,000 users
See notes

1
See notes

4 GB

1 x 80 GB

1

No

No

No

No

No

No

No

30,000 users
See notes

2

6 GB

1 x 110 GB

1

No

No

No

No

No

No

No

40,000 users
See notes

4

6 GB

1 x 110 GB

1

No

No

No

No

No

No

No

* See mouse-over column heading for details

Version 10.0(x)

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ALERT! This page has been updated to reflect compatibility with the latest M5 hardware. Click here to download support for M4 and older hardware.

Co-residency support= Full
Supported Versions of VMware vSphere ESXi=

Click for "IOPS"

4.0, 4.1, 5.0, 5.1, 5.5
Component &
Capacity Point

VM Configuration Requirements
click to download OVA file

Supported Hardware (Latest)
Click here to download support of older/non-orderable servers

vCPU

vRAM

vDisk

vNIC

UCS Tested Reference Configurations

UCS or 3rd-party Specs-based on Intel Xeon

12,000 users
See notes

2

4 GB

1 x 80 GB

1

No

No

No

No

No

No

No

20,000 users
See notes

1
See notes

4 GB

1 x 80 GB

1

No

No

No

No

No

No

No

30,000 users
See notes

2

6 GB

2 x 80 GB

1

No

No

No

No

No

No

No

40,000 users
See notes

4

6 GB

2 x 80 GB

1

No

No

No

No

No

No

No

* See mouse-over column heading for details

Notes on 12,000 user VM configurations

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Limits:

  • 12,000 IP phones
  • 2,500 analog phones
  • 1,200 roaming phones (per Emergency Responder cluster)
  • 500 LAN switches
  • 30,000 switch ports
  • 3,000 ERLs

Notes on 20,000 user VM configurations

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The 20,000 user VM configuration with one vcpu may exhibit performance issues during CPU/IO-intensive operations (such as installs, upgrades, backups), or if your deployment has certain characteristics. Changing the VM config to 2 vcpu is recommended as a prevention strategy. Otherwise you may deploy with one vcpu and be TAC-supported, but note that if the root cause of performance issues is found to be insufficient vcpu, Cisco TAC will ask that you change this to 2 vcpu. If your deployment is not experiencing any issues you are not required to change to 2 vCPU and may remain on 1 vCPU.

  • 20,000 IP phones
  • 5,000 analog phones
  • 2,000 roaming phones (per Emergency Responder cluster)
  • 1,000 LAN switches
  • 60,000 switch ports
  • 7,5000 ERLs

Notes on 30,000 user VM configurations

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Limits

  • 30,000 IP phones
  • 10,000 analog phones
  • 3,000 roaming phones (per Emergency Responder cluster)
  • 2,000 LAN switches
  • 120,000 switch ports
  • 10,000 ERLs

Notes on 40,000 user VM configurations

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Limits

  • 40,000 IP phones (15,000 Phone lines per UCM node in the cluster)
  • 12,500 analog phones
  • 4,000 roaming phones (per Emergency Responder cluster)
  • 2,500 LAN switches
  • 150,000 switch ports
  • 12,500 ERLs
  • 12,500 IP Subnets (from 15 SU1, total combined of IPv4 + IPv6 Subnets)

Notes on Mega Cluster Support

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Limited Megacluster support using 40,000 user VM with IP Subnet based tracking

  • 60,000 IP phones (15,000 Phone lines per UCM node in the cluster)

IOPS and Storage System Performance Requirements

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This section provides the IOPS Data for a Cisco Emergency Responder System under Load. These tests use published OVA template for Cisco Emergency Responder.

  • Major Discovery: IOPS value of 66.
  • Export/Import: IOPS value of 325.
  • DRS Backup/Restore: During a backup, the value is 29. During a restore, it reaches 1000 IOPS.
  • Upgrade: IOPS Value is 4.5.