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In this course, you learned about how services can be of value to both partners and customers. You learned about the following Cisco Technical Support Services: - Cisco.com tools and resources
- Technical assistance
- Software support
- Hardware replacement
- SMB Support Assistant
You also learned about how to measure your performance and the different tools to use to generate service sales. Finally, you learned about how Cisco Lifecycle Services help customers successfully deploy and operate Cisco technologies and optimize their performance throughout the network lifecycle.
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