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Cisco has Acquired Tidal Software, Inc.



On May 20, 2009, Cisco acquired privately held Tidal Software, Inc. Based in Palo Alto, Calif., and Houston, Tidal Software is the creator of intelligent application management and automation solutions that will advance Cisco's data center strategy by enhancing product and service delivery offerings.


"Cisco believes the network has become the logical platform to manage and maintain mission-critical applications," said Gary Moore, senior vice president of Advanced Services at Cisco. "With the acquisition of Tidal Software, Cisco will accelerate its ability to help customers optimize the performance of their business applications and automate operational best practices in real time, which will lead to significantly reduced operational costs."


Tidal Software's intelligent solutions will bolster Cisco's data center strategy by providing timely, accurate and cost-efficient management and automation of application performance across entire business operations, from the server through the network to the desktop. The acquisition will also create significant opportunities for Cisco and its partners through the delivery of partner-led services, leveraging Cisco's application management capabilities.

Frequently Asked Questions

Q. Will Cisco continue to invest in Tidal Software's products and services in accordance with Tidal's existing roadmaps?
A: Cisco is committed to developing and supporting Tidal's full line of products. Tidal Software's industry leading products, Tidal Enterprise Scheduler, Horizon, Tidal Intelligent Automation, and Intersperse, will continue to be a source of pride for Tidal Software and Cisco. Cisco expects to execute Tidal's extensive customer focused product roadmap according to current plans.
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Q. I am a Tidal Software customer, whom should I contact about Tidal Software sales and services?
A: For the time being, Tidal Software and Cisco will continue to operate as separate companies. Existing Tidal Software customers should continue their established relationships with Tidal Software for sales and services. Tidal Software will continue to sell and service their products as they do today. Together, Cisco and Tidal Software will work to expand sales opportunities for these exciting offerings. Over time, we will work to align Cisco and Tidal Software processes.
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Q. I am a potential customer for Tidal Software, whom should I contact?
A: Tidal Software and Cisco will continue to operate as separate companies. Please contact Tidal Software directly by visiting www.tidalsoftware.com or calling 1-877-55-TIDAL (1-877-558-4325).
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Q. I am an existing Tidal Software customer. Should I use the same process to get support on my installed Tidal Software products?
A: Yes. You can continue to get support the way you are familiar with. You can
Any changes to this process will be communicated to you with ample lead time.
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Q. How will the transaction between Cisco and Tidal Software benefit Cisco Customers?
A: Tidal Software's product and services build on Cisco's growing portfolio in the Application Management space, enabling new capabilities in the visibility and management of application related content as it moves across the business. This benefits Cisco customers by bringing a leading provider of application scheduling, application performance management and intelligent automation into Cisco's portfolio.
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Q. How will the transaction between Cisco and Tidal Software benefit Tidal Software Customers?
A: This transaction benefits Tidal Software customers by expanding the expertise leveraged in the development of future solutions with an aligned set of Tidal Software's and Cisco's leading products and services portfolios.
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For more information about Tidal Software and its offerings please visit: www.tidalsoftware.com