Frequently Asked Questions

A: Tandberg’s world-class, broad product line, intercompany and multi-vendor interoperability and targeted sales and channels capability, combined and integrated with Cisco’s world-class TelePresence and collaboration architecture will allow customers to continue to increase productivity and transform how they do business globally.

Additionally, the combination of Tandberg and Cisco’s portfolio will offer customers a set of solutions that span from the desktop to the Board room, providing choice and flexibility to meet their needs.

With this acquisition, and by providing customers with intercompany collaboration across service provider networks, including through the use of Cisco TelePresence Exchange,  Cisco will be able to offer customers the most comprehensive, end-to-end collaboration solutions.

Upon the close of the acquisition, Cisco will integrate Tandberg’s leading technologies into Cisco’s collaboration portfolio, which already includes products like Webex and Unified Communications - key to ease of use and overall customer experience.

Tandberg customers will benefit from Cisco’s broad & global services footprint, financing capabilities, networking expertise, and Service Provider-led business to business offerings.  Likewise, Cisco customers will gain the benefit of Tandberg’s significant enterprise video experience as well as targeted sales and channels capabilities.

A: Between now and when the acquisition is concluded Tandberg and Cisco will continue to operate as separate companies.  Existing Tandberg customers should continue their established relationships with Tandberg for sales and services using the same phone numbers and email addresses.

A: Until this acquisition is closed, Tandberg will continue to operate independently.  Customers seeking technical support or inquiries regarding Tandberg products and services should continue to contact Tandberg directly.

A: When this acquisition is closed, Cisco is committed to enable interoperability with Tandberg’s existing base and products made by other vendors.  We strongly believe that interoperability will accelerate adoption of video for the benefit of all users, and help make video ubiquitous in the enterprise.