SAN JOSE, Calif. – Sept. 20, 2010 - Cisco today announced it has completed its acquisition of privately held Arch Rock Corporation, a pioneer in Internet Protocol-based wireless network technology for smart-grid applications. Based in San Francisco, Arch Rock will accelerate Cisco's ability to facilitate the utility industry's transition to an open and interoperable smart grid by enabling Cisco to offer a comprehensive and highly secure advanced metering infrastructure solution that is fully IP and open-standards based.
Frequently Asked Questions
Q. Will Cisco continue to offer Arch Rock products?
A: Cisco is acquiring Arch Rock for its pioneering wireless sensor networking technologies and will incorporate such technologies into Cisco’s end-to-end, IP-based networking portfolio for the Smart Grid accordingly. Arch Rock's Energy Optimizer and PhyNet product lines are no longer offered for sale.
Q. How will Arch Rock’s products be sold and serviced?
Products at existing customers will continue to be serviced as they are today. For warranty and support requests, please contact firstname.lastname@example.org
. Longer term, Arch Rock’s pioneering technologies will be sold and serviced through Cisco and its channels.
Q. How will Arch Rock’s customers be affected by the acquisition?
A: Arch Rock’s customers with valid warranty and support requests will continue to receive the same levels of support, services, and technology that they are accustomed to receiving.