Collaboration

Improve Productivity with Collaboration Technology

  • Unified Communications

    Unify all your voice, video, data, and mobile applications for collaboration with Cisco Unified Communications solutions.

    • Cisco Unified Communications Manager

      • Simplified voice systems can help cut costs and simplify provisioning and maintenance
      • Comprehensive communications can help people collaborate more effectively
      • Embedded software capabilities enable mobility to help increase productivity, anywhere, on any device
      • Deployment models include public cloud, private cloud, on-premises, remote, and hybrid
    • Cisco Business Edition 6000

      • Affordable, advanced unified communications and collaboration for up to 1000 users and 50 sites
      • Simplified deployment, management, and maintenance
      • Support for multiple applications on one virtualized platform
      • Scales with company growth; protect up to 99% of investment in all hardware, software, and licenses

    • Cisco Unified Communications Manager Express

      • Simplified transition from legacy telephony systems for enterprise branch offices
      • Customizable, affordable, simple-to-deploy, and scalable branch solution
      • Localized call control, mobility, and conferencing plus data applications on Cisco Integrated Services Routers
    • Cisco Jabber

      • Collaborate from any workspace with unified communications applications
      • Easy access to presence, IM, voice and video, voice messages, desktop sharing, and conferencing
      • Consistent experiences across devices—PC, Mac, iPhone, iPad, Android, Nokia, Blackberry

    • Cisco Unified Communications System

      • Integrated communications and collaboration products and applications
      • Creates collaborative, adaptive workspaces
      • Intelligent, converged network platform for communications
      • Open, extensible platform makes services available both inside and outside the organization
  • Customer Collaboration

    Use customer collaboration to create the foundation for strong customer relationships.

    • Cisco Unified Contact Center Enterprise

      • State-of-the-art contact center capabilities for enterprise applications
      • Premises-based and hosted deployments with Cisco Unified Communications Manager or third-party call distributors
      • Intelligent contact routing, call treatment, and network-to-desktop computer telephony integration (CTI)
      • Option of web-based, thin-client collaborative desktops for agents and supervisors
    • Cisco Unified Contact Center Express

      • Sophisticated call routing and contact management
      • Easy to deploy and use, highly secure, virtual, and highly available
      • Ideal feature set for midmarket, enterprise branch, or corporate departments
      • Versatility for both formal and informal contact centers
    • Cisco Packaged Contact Center Enterprise

      • Predesigned, all-in-one, packaged contact center solution
      • Essential features of Cisco Unified Contact Center Enterprise in a simplified, purpose-built package
      • Helps enable rapid deployment in a single site or in distributed locations
      • Single-server deployment, or two for redundancy
    • Cisco Hosted Collaboration Solution for Contact Center

      • Designed to support up to 1000 agents
      • Capabilities of Cisco Unified Contact Center Enterprise and Cisco Unified Customer Voice Portal
      • Multicustomer management-provisioning capabilities with Cisco Contact Center Domain Manager
      • Next-generation agent and supervisor desktop with Cisco Finesse
      • Outbound support and intelligent contact routing with Cisco Precision Routing
    • Cisco Unified Customer Voice Portal

      • Award-winning product
      • Speech-enabled self-service to callers
      • Powerful call control to treat calls at the most efficient location
      • Open-standard support for speech recognition to help deliver self-service as a standalone IVR system or integrated system
  • Conferencing

    In the cloud or on premises, collaborate anywhere, more securely, with high-quality, integrated voice, video, and content sharing.

    • Cisco WebEx Meetings

      • Meet with anyone online to present, share, and collaborate
      • Organize and manage all meeting activities, and easily share files
      • Use on multiple platforms and mobile devices
    • Cisco WebEx Meetings Server

      • WebEx technology on a highly secure, private cloud (on-premises)
      • Audio, video, and web conferencing in an all-in-one solution
      • Same WebEx user interface and features on iPad and iPhone clients
      • IP telephony can be extended to conferencing
    • Cisco TelePresence Server

      • High-quality, flexible, 360p-to-full-HD multiparty conferencing and collaboration with Cisco ActivePresence and Cisco ClearPath
      • Flexible deployment options (chassis or appliance) as well as virtualized options
      • Meet from WebEx Meeting Center clients or telepresence systems
      • Support for Cisco Pervasive Conferencing
      • Multipoint calls; compatible with standards-based, third-party endpoints
    • Cisco TelePresence Conductor

      • Simplified conferencing; easier, smarter, more cost-effective experience
      • Optimal multipoint conferencing with Intelligent TelePresence Server and Multipoint Control Unit (MCU) resource allocation
      • Conference virtualization and personalization
    • Cisco Prime Collaboration

      • Simplified management of unified communications and video collaboration networks
      • Supports high quality of service, minimal system outages, and timely issue resolution
      • Faster site rollouts and less complex management of network changes
      • Lower TCO with automated processes and tools for provisioning, assurance, and long-term trending and analytics
  • Collaboration Endpoints

    Stay connected with endpoints, from IP phones and video conferencing to web, mobile, and desktop clients.

    • Cisco TelePresence TX9000 Series

      • New industrial design for greater immersion
      • Three simultaneous, very-high-quality video streams
      • High-definition, full-motion content sharing for superior video and content collaboration
      • Excellent lighting and sound with a discreet camera housing and a touchscreen interface
      • 20% less bandwidth requirements, faster installation, and simplified servicing than earlier models
    • Cisco TelePresence Profile Series

      • Lifelike, high-definition video collaboration experiences for teams of all sizes
      • Integrated telepresence solution for easy-to-use and consistent video experiences
      • Options for different room sizes and collaboration requirements
    • Cisco Desktop Collaboration Experience DX600 Series

      • Integrated high-definition voice and video communications and web conferencing
      • Instant access to the cloud and Android-based desktop virtualization
      • Establish new workflows with communications widgets, and commercial and custom Android applications
    • Cisco Jabber

      • Deployed on premises or on demand as a cloud-based service
      • Easy access to presence, instant messaging, voice and video, desktop sharing, and conferencing
      • Consistent experiences on any device: PC, Mac, iPhone, iPad, Android, Nokia, or BlackBerry

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