NexInnovations, Inc. and Cisco Systems Canada

A strong partnership, delivering a secure and scalable architecture

Cisco Systems, the world leader in internetworking technology, and NexInnovations, Canada's largest independent technology services provider, are working together to advance the delivery of infrastructure solutions to support their customers' IT environments.

NexInnovations plans, designs, implements and supports IT infrastructures. The company, which employs 1,400 nationwide, including 700 highly-trained and experienced technicians, is committed to ensuring the success of its customers' infrastructure environments through consulting, product deployment and full support services. Its one-stop, scaleable suite of integrated products and services have been designed to meet its customers' current and future technology requirements. This strategic focus on the future has also driven NexInnovations to achieve Cisco Gold Certification with specializations in VPN Security, Universal Dial Access, Wireless LAN and IP/Telephony Revised.

Becoming a Cisco Gold-Certified Partner signifies NexInnovations has met rigorous requirements to earn expert status in every aspect of networks with Cisco products including sales, support, network design, network management and global networking.

Cisco Gold-Certified Partners enjoy special benefits that create customer value

Technology Access

As a Cisco Gold-Certified Partner, NexInnovations has the same level of access to Cisco technology as the original manufacturer.

With its strong focus on the future, the company considers access to Cisco's Advanced Technology Program a key benefit to ensure they can adopt new advanced solutions early on as they're introduced. Gold Certified Partners also gain access to PAL (Partner Access On-Line), a Cisco customer satisfaction tool, based on the same technology Cisco uses to monitor and improve its own customer satisfaction. Other benefits include increased access to the Cisco technical support teams as well as access to password-protected Web sites with real-time product and training information.

Cisco-trained Engineers and Technician

Cisco Gold Partnership also recognizes NexInnovations as having some of the industry's best-trained network technicians, capable of achieving and demonstrating the highest levels of expertise in planning, designing, implementing and supporting Cisco network solutions.

NexInnovations employees hold a total of 120 Cisco Certifications. The company's combined employees, including technical and consulting experts, number 1,400 people in 35 locations, from Victoria to St. John's.

Faster Service Response

NexInnovations provides 24x7 technical service with one-hour response resolution and four-hour onsite response capabilities. By adhering to these rigorous support standards, NexInnovations reinforces its commitment to ensuring its customers' strategic business networks are always fully supported.

A Commitment to Cisco Solutions

In addition to providing Cisco-based solutions to its customers, NexInnovations also implements Cisco products throughout its internal operations. For example, Cisco switches, routers and other products are used extensively within the company's private network. NexInnovations, which is one of the first companies to earn the new IP/Telephony Revised specialization for the Central Canada Region, has also deployed Cisco IP/Telephony internetworking internally -- and through internal testing has successfully been able to resolve integration issues with their existing PBX. The company has also demonstrated its commitment to Cisco solutions through the recent launch of a unique Voice Over IP Pilot Program:

New Voice Over IP Pilot Program

NexInnovations has launched an innovative new Voice Over IP Program using Cisco technology. This ninety-day turnkey service, available to NexInnovations customers, gives twenty users the opportunity to test Voice Over IP technology before making a commitment to enterprise-wide deployment. The pilot program combines NexInnovations' voice and data expertise, as well as its project management methodology to help companies learn how to enhance their productivity through integrated advanced telephony applications.

NexInnovations seamlessly integrates the Cisco IP Telephony solution into customers' existing networks by first planning the project and developing the design, then deploying the infrastructure components and measuring system performance. Within the first thirty days, NexInnovations migrates twenty employees to Voice Over IP sets from their existing phone systems. NexInnovations has launched this program to save customers from making a capital investment in IP Telephony deployment before they have determined how it will benefit their organization.

Creating More Valu e

NexInnovations' relationship with Cisco Systems as a Gold Partner enables the company to leverage Cisco's intelligent enterprise-wide infrastructure solutions in its end-to-end technology planning, design, deployment and support services, creating compelling value for NexInnovations clients across the country.

Looking Ahead

For NexInnovations, earning Cisco Gold Certification holds many benefits, including visibility and mindshare in the Cisco organization of its strong commitment to the growth of this relationship. NexInnovations can move forward with a strong partnership with Cisco, continuing to integrate and align its infrastructure solutions with Cisco's emerging technologies and solutions. The company has dedicated resources to leverage Cisco's go-to-market message, and -- through Cisco's Advanced Technology program can preview the solutions Cisco is planning in the future to ensure they stay in full alignment with Cisco Systems.