Services Tools and Resources
Provides you with quick online access to the most current and comprehensive bug information available on Cisco operating systems.
Search for your Channel Account Manager (CAM), or any CAM assigned to a specific partner
Campaign Builder allows you to create co-branded marketing collateral including advertisements, mailers, invitations, and postcards to market to end customers. Available in certain countries. Formerly known as "Collateral Builder".
Centralizes services tools and scripts in one convenient location for you to access and download, and promotes collaboration with other partners and Cisco engineering professionals.
The Cisco Service Contract Center is a proactive management tool that allows you to review your service contracts and perform all contract related business tasks in one convenient location.
The Partner Education Connection (PEC) is the primary learning source for certification, specialization, sales, products, and technology training information needed to successfully sell and deliver Cisco technologies.
- Cisco Service Expert Program
The course offers valuable information to help you increase profitability and customer satisfaction through enhancing service sales. This course is available through the Partner Education Connection.
- Lifecycle Services Training
Lifecycle Services training helps partners understand how the Cisco Lifecycle Services approach can help to increase profitability, productivity, and end-customer satisfaction. Available through the Partner Education Connection. Search courses using keywords "Lifecycle Services".
- Cisco Services Accelerate Program
The Cisco Services Accelerate program is designed to help partners demonstrate the value of Cisco Services to customers.
Provides an accurate, consolidated, objective, and timely window into a partners performance.
Plan, Design, Implement (PDI) Help Desk addresses the need for support required by Cisco IP Communications Specialized Partners in the tasks of planning, designing, and implementing Cisco Unified Communications solutions and Cisco Unified Contact Centers.
Steps to Success is a step-by-step resource for selling and delivering service and support throughout the network lifecycle.