Sell Cisco Services

Tools and Resources

Tools and Resources

Support Your Services Practice

Access detailed methodologies, tools, templates, and training for developing and supporting your services practice from a business perspective, and for selling and delivering services.

Cisco Services Tools and Resources

Services Tools and Resources

Bug Toolkit

Provides you with quick online access to the most current and comprehensive bug information available on Cisco operating systems.


CAM Locator

Search for your Channel Account Manager (CAM), or any CAM assigned to a specific partner


Campaign Builder

Campaign Builder allows you to create co-branded marketing collateral including advertisements, mailers, invitations, and postcards to market to end customers. Available in certain countries. Formerly known as "Collateral Builder".


Cisco Services Community for Partners

Centralizes services tools and scripts in one convenient location for you to access and download, and promotes collaboration with other partners and Cisco engineering professionals.


Cisco Service Contract Center

The Cisco Service Contract Center is a proactive management tool that allows you to review your service contracts and perform all contract related business tasks in one convenient location.


Partner Education Connection

The Partner Education Connection (PEC) is the primary learning source for certification, specialization, sales, products, and technology training information needed to successfully sell and deliver Cisco technologies.


  • Cisco Service Expert Program
    The course offers valuable information to help you increase profitability and customer satisfaction through enhancing service sales. This course is available through the Partner Education Connection.

  • Lifecycle Services Training
    Lifecycle Services training helps partners understand how the Cisco Lifecycle Services approach can help to increase profitability, productivity, and end-customer satisfaction. Available through the Partner Education Connection. Search courses using keywords "Lifecycle Services".

  • Cisco Services Accelerate Program
    The Cisco Services Accelerate program is designed to help partners demonstrate the value of Cisco Services to customers.

Performance Metrics Central

Provides an accurate, consolidated, objective, and timely window into a partners performance.


Plan, Design, Implement Help Desk

Plan, Design, Implement (PDI) Help Desk addresses the need for support required by Cisco IP Communications Specialized Partners in the tasks of planning, designing, and implementing Cisco Unified Communications solutions and Cisco Unified Contact Centers.


Steps to Success

Steps to Success is a step-by-step resource for selling and delivering service and support throughout the network lifecycle.


Let Us Help

  • Call Cisco at 1800 134349 (AU)
    0800 291129 (NZ)
  • Webex 1800 493239 (AU)
    0508 555607 (NZ)
  • E-mail
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