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The tested deployment models reflect the business requirements that were introduced on the Prepare and Plan tab. Each deployment model was installed, configured, and tested with hardware and software designed to work together seamlessly and to provide a complete and optimized contact center solution. The tested deployment models provide you with guidance for your design and implementation. Compare your design to these models to see if they have similar characteristics. Where your requirements are different, do a risk analysis. See Using SRND Documents to help you with your design decisions.
Refer to this content map for an overview of the deployment models that are implemented in the contact center environment.
Topic
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Description
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Test Deployment Models and Sites 
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Describes the site models and routing models used in the test deployment models:
• Single site
•Multisite centralized
•Multisite distributed
•Clustering over the WAN
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Test Bed Software Implementation
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Describes how the contact center software, network management, security, Customer Response Solutions (CRS), Unified CVP, and the parent and child model were implemented at the test sites.
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Test Bed 1: Unified IP IVR Test Sites
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Provides component lists, topologies, and site definitions for IP IVR sites that are testing Cisco Unified Communications Manager Post-Routed call flows.
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Test Bed 2: Parent and Child Test Sites
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Provides component lists, topologies, and site definitions for parent and child sites that are testing parent and child call flows.
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Test Bed 3: Unified CVP Test Sites
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Provides component lists, topologies, and site definitions for CVP sites that are testing Unified CVP Post-Routed call flows.
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