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Cisco Agent Desktop 9.0
Cisco Agent Desktop 8.5
Cisco Agent Desktop 8.0
- Cisco Agent Desktop Browser Edition 8.0 Quick Start (PDF - 130 KB)
- Cisco Agent Desktop User Guide/Cisco Unified Contact Center Enterprise and Hosted, Release 8.0 (PDF - 1 MB)
- Cisco Agent Desktop 8.0 Quick Start (PDF - 170 KB)
- Cisco Agent Desktop—Browser Edition User Guide/Cisco Unified Contact Center Enterprise and Hosted, Release 8.0 (PDF - 560 KB)
- Cisco Desktop Administrator User Guide/Cisco Unified Contact Center Enterprise and Hosted, Release 8.0 (PDF - 5 MB)
- Cisco IP Phone Agent User Guide/Cisco Unified Contact Center Enterprise and Hosted, Release 8.0 (PDF - 360 KB)
- Cisco IP Phone Agent 8.0 Quick Start (PDF - 97 KB)
- Cisco Supervisor Desktop User Guide/Cisco Unified Contact Center Enterprise and Hosted Release 8.0 (PDF - 1 MB)
- Cisco Supervisor Desktop 8.0 Quick Start (PDF - 130 KB)
Cisco Agent Desktop 7.6
Cisco Agent Desktop Quick Reference Guides 7.5 - English
- Cisco Agent Desktop Browser Edition 7.5 Quick Start, English, Release 7.5(1) (PDF - 150 KB)
- Cisco Agent Desktop 7.5 Quick Start, English, Release 7.5(1) (PDF - 190 KB)
- Cisco IP Phone Agent 7.5 Quick Start, English (PDF - 110 KB)
- Cisco Supervisor Desktop 7.5 Quick Start, English (PDF - 150 KB)
Cisco Agent Desktop 7.5
- Cisco Agent Desktop User Guide, Release 7.5(1) (PDF - 1 MB)
- Cisco Agent Desktop-Browser Edition User Guide, Release 7.5 (PDF - 490 KB)
- Cisco Desktop Administrator User Guide, Release 7.5 (PDF - 3 MB)
- Cisco IP Phone Agent User Guide, Release 7.5 (PDF - 350 KB)
- Cisco Supervisor Desktop User Guide, Release 7.5 (PDF - 1 MB)
Cisco Agent Desktop 7.2
- Cisco Agent Desktop Browser Edition 7.2 User Guide (PDF - 570 KB)
- Cisco Agent Desktop 7.2 User Guide (PDF - 2 MB)
- Cisco Desktop Administrator 7.2 User Guide (PDF - 3 MB)
- Cisco IP Phone Agent 7.2 User Guide (PDF - 350 KB)
- Cisco Supervisor Desktop 7.2 User Guide (updated 17/Jul/07) (PDF - 2 MB)
Cisco Agent Desktop Quick Reference Guides 7.2 - English
- Cisco Agent Desktop Browser Edition 7.2 Quick Reference, English (PDF - 180 KB)
- Cisco Agent Desktop 7.2 Quick Reference, English (PDF - 180 KB)
- Cisco IP Phone Agent 7.2 Quick Reference, English (PDF - 120 KB)
- Cisco Supervisor Desktop 7.2 Quick Reference, English (PDF - 180 KB)
Cisco Agent Desktop 7.1
- Cisco Agent Desktop Browser Edition 7.1 User Guide (PDF - 570 KB)
- Cisco Agent Desktop 7.1 User Guide (PDF - 1 MB)
- Cisco Desktop Administrator 7.1 User Guide (PDF - 2 MB)
- Cisco IP Phone Agent 7.1 User Guide (PDF - 370 KB)
- Cisco Supervisor Desktop 7.1 User Guide (updated 17/Jul/07) (PDF - 920 KB)
Cisco Agent Desktop 7.0
- Cisco Agent Desktop 7.0 User Guide (updated 7/16/07) (PDF - 1 MB)
- Cisco Desktop Administrator 7.0 User Guide (PDF - 2 MB)
- Cisco IP Phone Agent 7.0 User Guide (PDF - 360 KB)
- Cisco Supervisor Desktop 7.0 User Guide (updated 17/Jul/07) (PDF - 870 KB)
Cisco Agent Desktop 6.0
- Cisco Agent Desktop 6.0 User Guide (PDF - 860 KB)
- Cisco Desktop Administrator 6.0 User Guide (PDF - 2 MB)
- Cisco IP Phone Agent 6.0 User Guide (PDF - 340 KB)
- Cisco Supervisor Desktop 6.0 User Guide (updated 17/July/07) (PDF - 610 KB)
Cisco Agent Desktop 4.6
- Cisco Agent Desktop 4.6 User Guide (PDF - 530 KB)
- Cisco Desktop Administrator 4.6 User Guide (PDF - 1 MB)
- Cisco IP Phone Agent 4.6 User Guide (PDF - 350 KB)
- Cisco Supervisor Desktop 4.6 User Guide (PDF - 430 KB)

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