Cisco Unity Voice Messaging User Guide (With Microsoft Exchange), Release 4.0(5)
Changing Personal Settings

Table Of Contents

Changing Personal Settings

Changing Your Recorded Name

Changing Your Fax Delivery Phone Number

Setting Up Alternate Devices

Changing Your Directory Listing Status

Changing Your Phone Password


Changing Personal Settings


Personal settings control the information about you as a subscriber on Cisco Unity and some of the choices you make for interacting with Cisco Unity.

This chapter contains the following sections:

Changing Your Recorded Name

Changing Your Fax Delivery Phone Number

Setting Up Alternate Devices

Changing Your Directory Listing Status

Changing Your Phone Password

Changing Your Recorded Name

Your recorded name plays with messages that you leave for other subscribers and identifies you in directory assistance. It also plays with any of your greetings that use system default recordings instead of your own recordings.


Tip Other Cisco Unity subscribers also do not hear your alternate greeting when they send messages to you by phone. Whenever you enable your alternate greeting, consider re-recording your Cisco Unity voice name to let more people know when you are out of the office.


This section contains two procedures. Do the applicable procedure to change your recorded name by phone (when using either standard or Optional conversation 1 styles) or from the Cisco Unity Assistant.

Keypad mappings for other conversation styles are documented in the "Cisco Unity Phone Menus and Shortcuts" chapter. Ask your Cisco Unity administrator which conversation style you are set up to use.

To Change Your Recorded Name by Phone (Standard and Optional Conversation 1 Styles)


Step 1 Log on to Cisco Unity.

Step 2 Press 4  3  2.

Step 3 At the tone, record your name, or press * to keep the current recording. Use the following keys as you record.

Key
Task
Key
Task
8

Pause or resume

#

End recording


Table 13-1 Use These Keys Anytime

Key
Task
Key
Task
*

Cancel or back up

0

Help



To Record or Modify Your Recorded Name from the Cisco Unity Assistant


Step 1 In the Cisco Unity Assistant, on the Preferences menu, click Personal.

Step 2 On the Media Master control bar, click Record and record your name with your chosen recording device:

Phone

Pick up the handset when the phone rings, wait for the tone, then speak into the handset.

Multimedia
microphone

Speak into the microphone.


Step 3 When you finish recording, click Stop.

Step 4 Click Save.


Related Topics

Changing Recording and Playback Settings, page 15-1

Cisco Unity Personal Greetings, page 16-1

Changing Your Fax Delivery Phone Number

If you are using the text-to-speech option, you can have your fax messages delivered to a fax machine when you check messages by phone. You also can change the phone number to which your faxes are delivered.

Depending on how Cisco Unity is set up, you may not be able to enter certain phone numbers. To specify a fax delivery number, use digits 0 through 9. You can also use:

, (comma) to insert a one-second pause.

# and * to correspond to the # and * keys on the phone.

Do not use spaces, dashes, or parentheses between digits. Begin with any access code needed to make an external call (for example, 9). For long-distance numbers, also include 1 and the area code.

This section contains two procedures. Do the applicable procedure to change your fax delivery phone number by phone (when using either standard or Optional conversation 1 styles) or from the Cisco Unity Assistant.

Keypad mappings for other conversation styles are documented in the "Cisco Unity Phone Menus and Shortcuts" chapter. Ask your Cisco Unity administrator which conversation style you are set up to use.

To Change Your Fax Delivery Phone Number by Phone (Standard and Optional Conversation 1 Styles)


Step 1 Log on to Cisco Unity.

Step 2 Press 4  2  2.

Step 3 After you hear the current phone number, press the applicable key:

Key
Task
1

Keep the current number.

2

Enter a new number.


Table 13-2 Use These Keys Anytime

Key
Task
Key
Task
*

Cancel or back up

0

Help



To Change Your Fax Delivery Phone Number from the Cisco Unity Assistant


Step 1 In the Cisco Unity Assistant, on the Preferences menu, click Personal.

Step 2 On the Personal Preferences page, in the Fax Delivery Number field, enter the phone number to which you usually want your faxes sent. (The fax ID field is the number which callers use to send you faxes.)

Step 3 Click Save.


Setting Up Alternate Devices

In addition to your primary extension, your Cisco Unity administrator may set up alternate extensions for you, and may also allow you to do so in the Cisco Unity Assistant. Administrators set up alternate extensions for various reasons, such as handling multiple line appearances on subscriber phones or simplifying message addressing for subscribers on different Cisco Unity servers.

You may want to use alternate extensions to make calling Cisco Unity from an alternate device, such as a cell phone, a home phone, or a phone at another work site more convenient. When you specify the phone number for an alternative device in the Cisco Unity Assistant, Cisco Unity handles all calls from that number in the same way that it handles calls from your primary extension (assuming that the alternate phone number is passed along to Cisco Unity from the phone system). This means that Cisco Unity associates the alternate phone number with your account, and when such phones are set to forward to Cisco Unity, callers can listen to your greeting, and leave messages for you, just as they would when dialing your primary extension.

Depending on how Cisco Unity is set up, you may be able to use the Personal Preferences page in the Cisco Unity Assistant to:

View the alternate extensions that your Cisco Unity administrator specified for you.

Specify phone numbers for up to five alternate devices, in addition to those that your Cisco Unity administrator specified for you.

Do the following procedure to set up alternate devices in the Cisco Unity Assistant.

To Set Up Alternate Devices


Step 1 In the Cisco Unity Assistant, on the Preferences menu, click Personal.

Step 2 In the Alternate Devices table, enter an extension up to 30 characters in length in the Number field.

When entering numbers in the Alternate Devices table, consider the following:

Each alternate extension that you add must be unique; Cisco Unity will not accept an extension that is already assigned to another subscriber (either as a primary or alternate extension) or to another Cisco Unity entity (such as a public distribution list).

Enter digits 0 through 9. Do not use spaces, dashes, or parentheses.

You may also be able to enter a valid alias for a SIP URL. For example, if the URL is SIP:aabade@cisco.com, enter aabade. Talk to your Cisco Unity administrator to learn more.

Step 3 Optionally, enter a description for the device. For example, you might enter, "Mobile work phone" or "My personal cell phone."

Step 4 To specify another device, click the Add Row button and repeat Step 2 and Step 3.

Step 5 Click Save. The alternate devices you specified are enabled for all rows in the table.


Changing Your Directory Listing Status

You can choose whether to be listed in the directory. When you are listed in the directory, callers who do not know your extension can reach you by finding your name in directory assistance.


Note You must have a recorded name to be listed in the directory.


This section contains two procedures. Do the applicable procedure to change your directory listing status by phone (when using either standard or Optional conversation 1 styles) or from the Cisco Unity Assistant.

Keypad mappings for other conversation styles are documented in the "Cisco Unity Phone Menus and Shortcuts" chapter. Ask your Cisco Unity administrator which conversation style you are set up to use.

To Change Your Directory Listing Status by Phone (Standard and Optional Conversation 1 Styles)


Step 1 Log on to Cisco Unity.

Step 2 Press 4 3 1.

Step 3 Press the applicable key:

Key
Task
1

Change your listing status.

2

Keep your current listing status.


Table 13-3 Use These Keys Anytime

Key
Task
Key
Task
*

Cancel or back up

0

Help



To Change Your Directory Listing Status from the Cisco Unity Assistant


Step 1 In the Cisco Unity Assistant, on the Preferences menu, click Personal.

Step 2 Check the List In Phone Directory check box to be listed.

Or

Uncheck the List In Phone Directory check box to not be listed.

Step 3 Click Save.


Related Topics

Changing Your Recorded Name

Changing Recording and Playback Settings, page 15-1

Changing Your Phone Password

Your phone password protects the privacy of your messages and secures your Cisco Unity account from unauthorized access. You can change your phone password at any time.

When you change your phone password, follow the security guidelines provided by your Cisco Unity administrator. In general, shorter passwords are easier to use, but longer passwords are more secure, especially when you specify a nontrivial password.

A nontrivial password means that:

The password is not the same as previous passwords.

The digits are not all the same (for example, 9999), nor are repeated (for example, 99911).

The digits are not consecutive in either ascending or descending order (for example, 1234 or 4321).

The password is not the same as your extension, nor does it spell your name.

To Change Your Phone Password from the Cisco Unity Assistant


Step 1 In the Cisco Unity Assistant, on the Preferences menu, click Personal.

Step 2 In the New Password box, enter a password. Enter digits 0 through 9.

Step 3 In the Confirm New Password box, enter the password again.

Step 4 Click Save.


Related Topic

Securing and Changing Your Cisco Unity Passwords