Table Of Contents

Deleting Messages

Deleting Messages by Phone

Deleting Messages from Your IBM Lotus Notes Inbox

Deleting Messages

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You can delete new and saved messages by phone and from your IBM Lotus Notes Inbox.

Deleting messages can be an important way to reduce your mailbox size, especially when Cisco Unity is not set up to automatically delete messages once they reach a certain age. Ask your Cisco Unity administrator if Cisco Unity is set up to enforce a message-retention policy. Cisco Unity does not indicate when a message-retention policy is enforced, nor does it warn you before message are permanently deleted as a result of such a policy. If Cisco Unity is not set up to do so, make sure that you permanently delete messages periodically. (For information on what to do if your mailbox exceeds its size limits, see the "Managing Your Mailbox Size" chapter.)

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Tip To archive messages before deleting them, you may be able to save them as WAV files to your hard disk.

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This chapter contains the following sections:

•Deleting Messages by Phone

•Deleting Messages from Your IBM Lotus Notes Inbox

Deleting Messages by Phone

You can delete new and saved messages by phone during message playback or after you listen to the entire message. Once you delete a message, the message is no longer accessible. You cannot listen to, reply to, forward, or restore deleted messages in the Trash folder of your IBM Lotus Notes Inbox by phone.

Do the procedure "To Delete a New or Saved Message (Standard and Optional Conversation 1 Styles)" to delete messages by phone. Keypad mappings for other conversation styles are documented in the "Cisco Unity Phone Menus and Shortcuts" chapter. Ask your Cisco Unity administrator which conversation style you are set up to use.

To Delete a New or Saved Message (Standard and Optional Conversation 1 Styles)

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Step 1 Log on to Cisco Unity.

Step 2 Press 1 to hear new messages, or press 3 to review saved messages.

Step 3 During or after message playback, press 3 to delete the message.

Table 11-1 Use These Keys Anytime

Key	Task	Key	Task
*	Cancel or back up	0	Help

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Deleting Messages from Your IBM Lotus Notes Inbox

You can delete voice and fax messages from your IBM Lotus Notes Inbox, just as you do e-mail messages. For additional information and a procedure on deleting messages or retrieving deleted messages from your IBM Lotus Notes Inbox, refer to IBM Lotus Notes Help.