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Release Notes for Cisco Unified MeetingPlace Web Conferencing Release 5.4(70.0)

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Table Of Contents

Release Notes for Cisco Unified MeetingPlace Web Conferencing Release 5.4(70.0)

Contents

System Requirements

Requirements for Cisco Unified MeetingPlace Web Conferencing 5.4

Compatibility Information

Related Documentation

New and Changed Requirements and Support—Release 5.4(70.0)

New Functionality—Release 5.4(70.0)

Continuous Meetings with Video Participants

Recurring Meetings

Changed Functionality—Release 5.4(70.0)

Scheduling Conferences That Include Video Participants

Installation and Upgrade Information

Installing Cisco Unified MeetingPlace Web Conferencing Release 5.4 for the First Time

Upgrading to Cisco Unified MeetingPlace Web Conferencing Release 5.4

Software Download Site

About Cisco Unified CallManager Installation via VNC

Limitations and Restrictions

Configuration Restrictions

Terms for Single Sign on Software Integration

Terms of Support for Single Sign On Software Integration

Caveats

Open Caveats—Release 5.4(70.0)

Resolved Caveats—Release 5.4(70.0)

Using Bug Toolkit

Documentation Updates

Errors

Multiple Guides: Cisco Policy for Use of Third-Party Software and Security Updates

Disable Silence Removal

CPU Spikes When Running Services

Troubleshooting Information

Obtaining Documentation, Obtaining Support, and Security Guidelines


Release Notes for Cisco Unified MeetingPlace Web Conferencing Release 5.4(70.0)


Revised August 10, 2009

These release notes contain information on new and changed support, new and changed functionality, limitations and restrictions, and open and resolved caveats for Cisco Unified MeetingPlace Web Conferencing Release 5.4(70.0).


Note Items in release notes—excluding caveats—may be added or may be revised to correct or to clarify information after the initial publication date (the date the software was released). When an item has been added or changed, the phrase "Revised <date>" is included in the text of the item.


You can access the latest software upgrades for all versions of Cisco Unified MeetingPlace Web Conferencing on the Cisco Software Center website at http://www.cisco.com/public/sw-center/sw-voice.shtml.

Contents

These release notes discuss the following topics:

System Requirements

Related Documentation

New and Changed Requirements and Support—Release 5.4(70.0)

New Functionality—Release 5.4(70.0)

Changed Functionality—Release 5.4(70.0)

Installation and Upgrade Information

Limitations and Restrictions

Caveats

Documentation Updates

Troubleshooting Information

Obtaining Documentation, Obtaining Support, and Security Guidelines

System Requirements

This section contains the following information:

Requirements for Cisco Unified MeetingPlace Web Conferencing 5.4

Compatibility Information

Requirements for Cisco Unified MeetingPlace Web Conferencing 5.4

System Requirements for Cisco Unified MeetingPlace Release 5.4 contains the most current information on Web Conferencing requirements. The document is available at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html.

Compatibility Information

For information about the compatibility of Cisco Unified MeetingPlace Web Conferencing with other Cisco Unified MeetingPlace components, see the "Cisco Unified MeetingPlace Component Compatibility Matrix" section in the Installation Planning Guide for Cisco Unified MeetingPlace Release 5.4 at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html.

Cisco Unified MeetingPlace Web Conferencing Release 5.4 is not compatible with Cisco Security Agent. We recommend that you do not install Cisco Security Agent on a web server where Cisco Unified MeetingPlace Web Conferencing is installed.

If Cisco Security Agent is installed on an end-user system, users will see a security alert when they attempt to use the application-sharing feature. Users can choose to proceed with the feature and use application-sharing without difficulty.

The following third-party software is supported on Web Conferencing servers, provided that the software is configured so as not to disrupt Cisco Unified MeetingPlace operations:

McAfee VirusScan Enterprise versions 8.0i and later

Microsoft Windows Terminal Services


Caution Terminal Services (WTS) is not supported for installing or upgrading Web Conferencing. If you use WTS, the installation or upgrade process may fail.

Virtual Network Computing (VNC is supported for installing and upgrading Web Conferencing.)

The introduction of unsupported third-party products may affect Cisco support for the product.

Related Documentation

For descriptions and locations of Cisco Unified MeetingPlace documentation on Cisco.com, see the Documentation Guide for Cisco Unified MeetingPlace. The document is shipped with Cisco Unified MeetingPlace and is available at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_documentation_roadmaps_list.html.

New and Changed Requirements and Support—Release 5.4(70.0)

There are no new or changed requirements or support for Cisco Unified MeetingPlace Web Conferencing Release 5.4(70.0).

Refer to the release notes of the applicable version for information on new and changed support with earlier versions of Web Conferencing. Release notes for all versions of Web Conferencing are available at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_release_notes_list.html.

New Functionality—Release 5.4(70.0)

This section contains information about new functionality for Cisco Unified MeetingPlace Web Conferencing Release 5.4(70.0) only. See the release notes of the applicable version for information on new functionality in earlier versions of Web Conferencing. Release notes for all versions of Web Conferencing are available at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_release_notes_list.html.

Continuous Meetings with Video Participants

Video participants can join a continuous meeting provided that there are adequate video resources.

Recurring Meetings

Cisco Unified MeetingPlace Web Conferencing Release 5.4(70.0) supports scheduling recurring meetings.

Changed Functionality—Release 5.4(70.0)

This section contains information about changed functionality for Cisco Unified MeetingPlace Web Conferencing Release 5.4(70.0) only. See the release notes of the applicable version for information on changed functionality in earlier versions of Web Conferencing. Release notes for all versions of Web Conferencing are available at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_release_notes_list.html.

Scheduling Conferences That Include Video Participants

Conferences that include video participants must be scheduled through Cisco Unified MeetingPlace Web Conferencing. MeetingTime cannot be used for scheduling conferences with video participants.

Installation and Upgrade Information

Installing or upgrading to Cisco Unified MeetingPlace Web Conferencing Release 5.4 by using Microsoft Windows Terminal Services is not supported.

See the following sections:

Installing Cisco Unified MeetingPlace Web Conferencing Release 5.4 for the First Time

Upgrading to Cisco Unified MeetingPlace Web Conferencing Release 5.4

Software Download Site

About Cisco Unified CallManager Installation via VNC

Installing Cisco Unified MeetingPlace Web Conferencing Release 5.4 for the First Time

For instructions on installing Web Conferencing, see the Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing, Release 5.4 at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html.

Upgrading to Cisco Unified MeetingPlace Web Conferencing Release 5.4

For instructions on upgrading Web Conferencing, see the Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing, Release 5.4 at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html.

Software Download Site

You can download upgrade-only Cisco Unified MeetingPlace Web Conferencing software images from the Cisco Software Center at http://www.cisco.com/pcgi-bin/tablebuild.pl/meetingplace-webconf.

You must have an account on Cisco.com to access the Software Center.

About Cisco Unified CallManager Installation via VNC

There is a known problem installing Cisco Unified CallManager remotely by using VNC on a server running IBM Director Release 4.11 and later. This problem affects initial installations of and upgrades to Cisco Unified MeetingPlace Web Conferencing when you are installing on an IBM MCS-7835I.

To avoid this issue, we strongly recommend that you do not use VNC to initially install or upgrade Web Conferencing on an IBM MCS-7835I.

For additional information, see the "Using Bug Toolkit" section and refer to caveat CSCsa39488.

Limitations and Restrictions

This section describes particular terms of agreement that you should be aware of when configuring or using this product:

Configuration Restrictions

Terms for Single Sign on Software Integration

Terms of Support for Single Sign On Software Integration

Configuration Restrictions

Cisco Unified MeetingPlace Web Conferencing deployments that are customized beyond the built-in configuration capabilities of the product, or beyond the documented configuration settings, procedures or instructions, are not supported by Cisco Systems. Examples of such customizations include, but are not limited to, the following: modifying web page templates, changing HTML or Javscript code, changing IIS running parameters or applying custom .asp pages or ISAPI filters, modifying SQL server configuration or authentication method, modifying Windows OS security through IPSec policies and NTFS ACL, and so on.

Terms for Single Sign on Software Integration

Customer Premise Equipment (CPE) customers who implement SSO software integrations on their Cisco Unified MeetingPlace Web Conferencing servers do so at their own risk and are responsible for understanding the technical implementations and feasibility of SSO integrations on their systems.

By allowing SSO software integrations, we do not claim support for any SSO software packages or vendors.

SSO software integrations require proper configuration of Web Conferencing systems through the Admin pages. If your SSO software integration requires a change in the Web Conferencing product source code, your SSO integration becomes an SSO customization, and we do not support customizations by either customers or any other parties.

CPE customers who want to integrate SSO packages can contact Cisco Managed Services to obtain a Service Request to implement SSO. This service is offered as a convenience and does not change the scope of the SSO integration: this service is an integration and configuration of the Web Conferencing product, not a customization of the product code.

Customers must first implement SSO software integrations on test or lab servers and verify that the integrated systems work, including Web Conferencing features and operations.

Customers are responsible for ensuring stability of integrated Web Conferencing-SSO systems, including communicating with SSO software vendors for the following reasons:

To obtain necessary fixes and support

To troubleshoot functional problems and technical problems, including crashes triggered by the SSO package

SSO software often includes a web-server extension, called the IIS ISAPI extension or filter. Web Conferencing installs and uses four IIS extensions. Any incompatibility between an SSO software extension and the Web Conferencing extensions can make IIS non-functional or unstable. Any crash of the SSO IIS extension can cause IIS to crash and can generate a full Web Conferencing outage, resulting in a full system restart, ending of in-progress meetings, and disconnecting of web-conferencing users. Any memory leak in the SSO package or module can make IIS or the whole server unstable, as well.

Although SSO software integration is productized for the Web Conferencing system, any changes in overall configuration, including Web Conferencing upgrades and SSO package upgrades, can potentially break integrated Web Conferencing-SSO systems.

Terms of Support for Single Sign On Software Integration

Customers must inform Cisco TAC that their Cisco Unified MeetingPlace Web Conferencing servers have third-party SSO packages installed and configured with Web Conferencing when opening a service request for Web Conferencing, Cisco Unified MeetingPlace for Outlook, or Cisco Unified MeetingPlace for Lotus Notes.

Customers must be able to provide SSO integration details upon request. Inability to provide details can result in Cisco TAC not being able to proceed with service requests.

If a service request is about troubleshooting the SSO integration, Cisco TAC can review the logs and identify if the problem is on the SSO side or the Web Conferencing side. If the problem is on the SSO side, information will be provided to customers, so they can further troubleshoot with their SSO vendors.

If the service request is about troubleshooting a Web Conferencing problem that does not seem to be connected to the SSO integration, Cisco TAC will proceed per the normal support process. If Cisco TAC discovers that the SSO integration plays a role in the problem, information will be provided to customers, so they can further troubleshoot with their SSO vendors.

If Cisco TAC believes the problem is triggered by an SSO package, Cisco TAC can require customers to disable the SSO package to troubleshoot further.

Microsoft Debug Diagnostic tool, also called DebugDiag, may be required for troubleshooting IIS crashes and memory leaks to determine if these problems are produced by the SSO package.

Caveats

This section lists Severity 1, 2, and 3 caveats.

You can find the latest caveat information for Cisco Unified MeetingPlace Web Conferencing version 5.4(70.0)—in addition to caveats of any severity for any release—by using Bug Toolkit, an online tool available for customers to query defects according to their own needs. Bug Toolkit is available at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. For information on using Bug Toolkit, see the "Using Bug Toolkit" section.


Note To access Bug Toolkit, you must be logged on to Cisco.com as a registered user.


This section contains caveat information for Web Conferencing Release 5.4(70.0) only. See the release notes of the applicable version for caveat information for earlier versions of Web Conferencing. Release notes for all versions of Web Conferencing are available at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_release_notes_list.html.

Open Caveats—Release 5.4(70.0)

Click a link in the Caveat Number column to view the latest information on the caveat in Bug Toolkit. (Caveats are listed in order by severity, then by component, then by caveat number.)

Table 1 Cisco Unified MeetingPlace Release Web Conferencing 5.4(70.0) Open Caveats 

Caveat Number
Severity
Component
Description

CSCse09684

3

im-integrations

existing open browser is used for joining to MP web via jabber

CSCse41171

3

im-integrations

Jabber: do not offer outdial if profile permissions not allow

CSCse62770

3

im-integrations

mtg owner profile set to mcu-only mtgs, jabber outdial-join fails

CSCse62812

3

im-integrations

owner prof guest outdial=no, guest cant join web-only after attempt outdial

CSCse77650

3

im-integrations

new meeting is displayed as partially loaded in new browser tab

CSCsd17386

3

web

More User groups on Web Server than Audio Server

CSCsd86752

3

web

Error: [9218] Not found when scheduler's profile deleted

CSCsd96076

3

web

Previous web meeting showing up for new web meeting

CSCsd96094

3

web

MP Web needs to return video codec/bandwidth to server during part join

CSCse02742

3

web

Mute-all needs to mute each of the video participants

CSCse23529

3

web

mute-all option not available in web conf for an mcu-only mtg

CSCse44812

3

web

User on java 1.5.0_04 can't open conference room

CSCse47416

3

web

Web Conf Failed to Run

CSCse47488

3

web

Participant Properties window behaves erratically

CSCse48177

3

web

Vanity ID No, wrong page displayed when clicked on Immediate Meeting

CSCse58899

3

web

past meeting updates when I expected a new meeting

CSCse60510

3

web

Meeting Category with apostrophe gives SQL errors in log

CSCse60810

3

web

Safari stuck at checking browser settings

CSCse73629

3

web

Can not update terminals if video on external

CSCse74916

3

web

Admin/Web server/Web connec specific section - order of fields incorrect

CSCse81736

3

web

Reference Center of the Web 5.4 release includes info of Web 5.3 release


Resolved Caveats—Release 5.4(70.0)

Click a link in the Caveat Number column to view the latest information on the caveat in Bug Toolkit. (Caveats are listed in order by severity, then by component, then by caveat number.)

Table 2 Cisco Unified MeetingPlace Release Web Conferencing 5.4(70.0) Resolved Caveats 

Caveat Number
Severity
Component
Description

CSCse60778

2

web

JPN: IE & Firefox: Default Meeting Console pain shows Spanish interface

CSCse60823

2

web

Scheduling Monthly by DoW reports warning when video terminal is invited

CSCse10515

3

web

invited video terminal number incorrect

CSCse20770

3

web

Video terminal profile on iCM does not get replicated on MPweb

CSCse38894

3

web

active speaker name displayed on web meeting rm is video participant

CSCse41859

3

web

MP web sessions fails to launch with - bad message code or out of memory

CSCse44688

3

web

Outdialed profiled video T shows up as a diff participant in web meeting

CSCse48691

3

web

Cannot reschedule video only meeting to audio/web only meeting

CSCse56591

3

web

Spanish Can't correctly update terminals

CSCse60786

3

web

Check Availability opens blank window in case of IE

CSCse65710

3

web

number printed next to invited terminal name is wrong in web mtg details

CSCse74916

3

web

Admin/Web server/Web connec specific section - order of fields incorrect

CSCse77561

3

web

Non-video conference should not have video dial-in # in mtg details page


Using Bug Toolkit

To access Bug Toolkit, you need an Internet connection, web browser, and Cisco.com user ID and password. For more detailed information on Bug Toolkit, click Help in any Bug Toolkit window.

To Use Bug Toolkit


Step 1 Open your web browser and go to http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl.

Step 2 Click the Launch Bug Toolkit link.

Step 3 To look for information about a specific caveat, enter the ID number in the Enter Known Bug ID field.

To view all caveats for a particular Cisco Unified MeetingPlace product, go to the "Search for Bugs in Other Cisco Software and Hardware Products" section, and start typing meetingplace in the Product Name field.

Step 4 Click Next. The Cisco Unified MeetingPlace search page appears.

Step 5 Limit your search by choosing one or more filters. You can choose any or all of the available options:

a. Choose the Cisco Unified MeetingPlace version:

Choose the major version for the major releases (such as 5.4).

A major release contains significant new features, enhancements, architectural changes, and/or defect fixes.

Choose the revision for more specific information.

A revision (maintenance) release primarily contains defect fixes to address specific problems, but it may also include new features and/or enhancements.

b. Choose the Features or Components to query; make your selection from the "Available" list and click Add to place your selection in the "Limit Search To" list.

c. Enter keywords to search for a caveat title and description, if desired.


Note To make queries less specific, use the All wildcard for the major version/revision, features/components, and keyword options.


d. Choose the Set Advanced Options, including the following items:

Bug Severity level—The default specifies 1-3.

Bug Status Group—Check the Fixed check box for resolved caveats.

Release Note Enclosure—The default specifies Valid Release Note Enclosure.

Step 6 Click Next.

Bug Toolkit returns a list of caveats on the basis of your query.


Note You can modify your results by submitting another query and using different criteria. You can also save your query for future use.



Documentation Updates

Errors

This section lists errors in the current Cisco Unified MeetingPlace Web Conferencing documentation and gives corrected information. The correct information will be incorporated in a future documentation release.

Multiple Guides: Cisco Policy for Use of Third-Party Software and Security Updates

In the "Terms of Use" section in the "Introducing Cisco Unified MeetingPlace Web Conferencing" chapters of the Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.4 and the Configuration Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.4, disregard the policy section titled "Cisco Policy for Use of Third-Party Software and Security Updates."

For information on supported third-party software, see the "Compatibility Information" section.

For system requirements, refer to the "Requirements for Cisco Unified MeetingPlace Web Conferencing 5.4" section of System Requirements for Cisco Unified MeetingPlace Release 5.4 at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html.

Disable Silence Removal

Added October 28, 2008

When playing back a Cisco Unified MeetingPlace data and audio recording, the audio is clipped and generally not in sync with the presentation. The audio pauses and then rapidly catches up to the time counter while the audio portion is playing back. There is no pause for the data playback. Audio recording playback by itself is unaffected from the web playback and .wav download works fine. This problem is caused by silence removal.

Use the setsilrem -disable command on the Audio Server CLI to disable silence removal.

CPU Spikes When Running Services

Added August 10, 2009

Running some services, such as MPAgent, can use as much as 90 percent of your CPU. Fortunately, these services run at a low priority so the CPU spikes do not impact important system functions.

Troubleshooting Information

See the "Troubleshooting Cisco Unified MeetingPlace Web Conferencing" chapter in the Configuration Guide for Cisco Unified MeetingPlace Web Conferencing, at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_installation_and_configuration_guides_list.html.

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html