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Table Of Contents
Cisco Unified IP Phone 7985G Release Notes for Firmware Release 4.1(5)
Supported Cisco Unified Communications Manager Releases
Cisco Unified Communication Manager 4.x
Cisco Unified Communication Manager 5.x
Cisco Unified Communication Manager 6.x
Configuration Changes for Cisco Unified Communications Manager Administration
Cisco Unified IP Phone 7985G Release 4.0 Support On Revision 74-3636-02 Hardware
Firmware Installation Procedure
Obtaining Documentation and Submitting a Service Request
Cisco Unified IP Phone 7985G Release Notes for Firmware Release 4.1(5)
January 05, 2008
Use these release notes with a Cisco Unified IP Phone 7985G running Firmware Release 4.1(5). This firmware release is compatible with Cisco Unified Communications Manager release 4.1 or later.
Contents
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
•Firmware Installation Procedure
•Obtaining Documentation and Submitting a Service Request
Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/sw/voicesw/tsd_products_support_category_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
Important Notes
This section contains these topics:
•Supported Cisco Unified Communications Manager Releases
•Configuration Changes for Cisco Unified Communications Manager Administration
•Cisco Unified IP Phone 7985G Release 4.0 Support On Revision 74-3636-02 Hardware
Supported Cisco Unified Communications Manager Releases
Cisco Unified Communication Manager 4.x
This firmware release, 4.1(5), supports Cisco Unified Communications Manager 4.1(3)SR1 and later.
Note Cisco Unified Communications Managers in the enterprise must be upgraded to release 4.1(3)SR1 or later, to prevent problems with inter-cluster video calls. Use the Bug Toolkit to access CSCsb58780 for details.
This firmware release provides support for new telephony features provided by Cisco Unified Communications Manager 4.1. For a full description of the new phone features introduced in Cisco Unified Communications Manager 4.1, refer to the Release Notes for Cisco Unified Communications Manager Release 4.1(x):
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_notes_list.html
Cisco Unified Communication Manager 5.x
This firmware release provides full support for all releases of revision 5.x.
Cisco Unified Communication Manager 6.x
This firmware release provide full support for all releases of revision 6.x.
Configuration Changes for Cisco Unified Communications Manager Administration
This Cisco Unified IP Phone 7985G Release 4.1(5) require the following settings in the Cisco Unified Communication Manager to be checked or changed.
For Cisco Unified Communications Manager Release 4.x, the parameter "Advertise G.722 Codec" in the Phone Configuration/Product Specific Configuration window, must be set accordingly to the required audio quality and network bandwidth (CSCsi96604). Click the question mark "?" in the Product Specific Configuration window to see a help text about this parameter.
To gain access to this parameter the following Dev-Pack must be installed:
ciscocm.4-1-DevPack-65.exe
ciscocm.4-2-3-DevPack-39.exe
ciscocm.4.3.1-DevPack-18.exe
cmterm-devicepack5.1.2.3114.cop.sgn
cmterm-devicepack6.0.1.2114 -1.cop.sgn
For information about how to install the Dev-Pack please see:
http://www.cisco.com/pcgi-bin/tablebuild.pl/callmgr-41
http://www.cisco.com/pcgi-bin/tablebuild.pl/callmgr-42
http://www.cisco.com/pcgi-bin/tablebuild.pl/callmgr-43
http://www.cisco.com/pcgi-bin/tablebuild.pl/callmgr-51
http://www.cisco.com/pcgi-bin/tablebuild.pl/callmgr-60
(You may be asked for username and password to gain access.)
•For Cisco Unified Communications Manager Release 5.x and later, the parameter "Advertise G.722 Codec" in the Enterprise Parameters Configuration window, must be set accordingly to the required audio quality and network bandwidth (CSCsi96604)
For more information about the recommended video/audio quality and bandwidth constraints, please read the enclosed user documentation for the Cisco Unified Communications Manager.
Cisco Unified IP Phone 7985G Release 4.0 Support On Revision 74-3636-02 Hardware
Revision 74-3636-02 hardware supports Cisco Unified IP Phone 7985G release 4.1(4) and later.
If an earlier release is installed on Rev 74-3636-02 hardware, the phone displays the error message: "System Upgrade failed: Using previous image, Press OK" and revert back to existing image. However, release 4.1(4) can run on existing Rev 74-3636-01 hardware.
Firmware Installation Procedure
Before using the Cisco Unified IP Phone 7985 with Cisco Unified Communications Manager release 4.x or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster. To download and install the firmware, follow these steps:
Procedure
Step 1 Go to the following URL:
http://www.cisco.com/pcgi-bin/tablebuild.pl/ip-7900ser
(You may be asked for username and password to gain access.)
Step 2 Download the firmware for Cisco Unified IP Phone 7985:
For Cisco Unified Communications Manager 4.3 and earlier: cmterm-7985.4-1-5-0.exe
For Cisco Unified Communications Manager 5.0(1) to 5.0(3): cmterm-7985-4-1-5-0-sccp.cop
For Cisco Unified Communications Manager 5.0(4) and later: cmterm-7985-4-1-5-0-sccp.cop.sgn
Note CUCM versions 5.1(1) and later require signed cop files.
Step 3 Go back to the URL shown in Step 1, and download the Readme file, which contains installation instructions for the firmware: cmterm-7985-sccp.4-1-5-Readme.htm
Step 4 Follow the instructions in the Readme file to install the firmware.
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
•All severity level 1 or 2 bugs.
•Significant severity level 3 bugs.
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
•Internet connection
•Web browser
•Cisco.com user ID and password
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2 Log on with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.
Open Caveats List
Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7985G using firmware release 4.1(5).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved Caveats
Table 2 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7985G using firmware release 4.1(5).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
© 2008 Cisco Systems, Inc. All rights reserved.