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Cisco Unified IP Phone 7985G Release Notes for Firmware Release 4.1(4)

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Table Of Contents

Cisco Unified IP Phone 7985G Release Notes for Firmware Release 4.1(4)

Contents

Related Documentation

Important Notes

Supported Cisco Unified CallManager Releases

Configuration Changes for Cisco Unified CallManager Administration Page

Compatibility of Older Cisco Unified IP Phone 7985G 4.0 Software Versions with Revision 74-3636-02 Hardware

Caveats

Using Bug Toolkit

Open Caveats

Resolved Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines

Cisco Product Security Overview


Cisco Unified IP Phone 7985G Release Notes for Firmware Release 4.1(4)


May 09, 2007

Use these release notes with a Cisco Unified IP Phone 7985G running Firmware Release 4.1(4). This firmware release is compatible with Cisco Unified CallManager release 4.1 or later.

Contents

These release notes provide the following information. You might need to notify your users about some of the information provided in this document.

Related Documentation

Important Notes

Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines

Related Documentation

Cisco Unified IP Phone Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified CallManager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/sw/voicesw/tsd_products_support_category_home.html

Cisco Unified CallManager Documentation

Refer to the Cisco Unified CallManager Documentation Guide and other publications specific to your Cisco Unified CallManager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html


Note The Cisco Unified CallManager New and Changed Information Guide, Release 5.1(1) describes new and changed 5.1(1) software features and acts as a supplement to the Cisco Unified CallManager Release 5.0(4) document set. Content in the New and Changed guide supersedes information contained in the 5.0(4) document set; however, chapters in the New and Changed guide may contain references to 5.0(4) documents. In such cases, refer to the 5.0(4) documents for more information.


Important Notes

This section contains these topics:

Supported Cisco Unified CallManager Releases

Configuration Changes for Cisco Unified CallManager Administration Page

Compatibility of Older Cisco Unified IP Phone 7985G 4.0 Software Versions with Revision 74-3636-02 Hardware

Supported Cisco Unified CallManager Releases

This firmware release, 4.1(4), is compatible with Cisco Unified CallManager 4.1(3)SR1 and later.


Note Cisco Unified CallManagers in the enterprise must be upgraded to 4.1(3)SR1 or later, to prevent problems with inter-cluster video calls. Use the Bug Toolkit to access CSCsb58780 for details.


This firmware release provides support for new telephony features provided by Cisco Unified CallManager 4.1. For a full description of the new phone features introduced in Cisco Unified CallManager 4.1, refer to the Release Notes for Cisco Unified CallManager Release 4.1(x):

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_1/rel_note/index.htm

Configuration Changes for Cisco Unified CallManager Administration Page

Some of the Cisco Unified IP Phone 7985G Release 4.1(4) features, such as assigning Service URL to Phone button, screen saver settings, and so forth, require configuration changes to the Cisco Unified CallManager Administration page. These Cisco Unified CallManager changes are available in:

Version 4.1(4) Cisco Unified CallManager Device pack: ciscocm.4-1-DevPack-27.7.exe

Cisco Unified CallManager Release 5.0(3)

Compatibility of Older Cisco Unified IP Phone 7985G 4.0 Software Versions with Revision 74-3636-02 Hardware

Revision 74-3636-02 hardware does not support older versions of software (loads older than Version 4.1(4)).

When loading older versions of software on Rev 74-3636-02 hardware, the phone displays the error message: "System upgrade failed: Using previous image, Press OK" and reverts back to existing image. However, the new software Version 4.1(4) can run on existing Rev 74-3636-01 hardware.

Caveats

This section contains these topics:

Using Bug Toolkit

Open Caveats

Resolved Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 Click the Launch Bug Toolkit hyperlink.

Step 4 To look for information about a specific problem, enter the bug ID number in the "Enter known bug ID" field and click Search.


Open Caveats

Table 1 lists Severity 1, 2 and 3 defects that are open for Cisco Unified IP Phone 7985G using firmware release 4.1(4).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 1 Open Caveats for Cisco Unified IP Phone 7985G for Firmware Release 4.1(4) 

Identifier
Headline and Bug Toolkit Link

CSCsh04586

Mobility cell pickup feature is not supported on 7985

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh04586

CSCsh77948

Status line is not updated when Call Forward All is performed

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh77948

CSCsh82529

7985: To Park Number DN not displayed (5.1.1 CCM)

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh82529

CSCsh87489

7985: Hit redial after call from 2nd line & CB, call goes out of 1st line

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh87489

CSCsh89214

7985: Instance of call on phone not visible in a scenario.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh89214

CSCsh90893

7985: Phone restarts during active call if nw settings changed & saved.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh90893

CSCsh91214

7985: Transfer from Line1 to Line2 on 7985 doesnt work.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh91214

CSCsh92840

7985: Video-disabled & background image changed, new image seen other end

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh92840

CSCsh94592

7985: Changing the CCM version doesnt change the background image.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh94592

CSCsh94612

7985: Redundant back key in help

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh94612

CSCsh94628

7985: Help for softkeys, menus, buttons does not work

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh94628

CSCsh94705

7985: Ringer stops when callback hit in a scenario.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh94705

CSCsh94717

7985: Voicemail DN doesnt appear on phone when connected to VM

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh94717

CSCsh94754

7985 help: The <Links> sk seen on help screens which arent applicable.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh94754

CSCsh94811

7985 phone doesnt display meetme number in a meetme conference.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh94811

CSCsh96468

7985: Phone displays previous config if DHCP enable set to NO.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh96468

CSCsh98124

Cisco Unified IP Phone 7985 does a restart loop if load is different between DHCP and alternate TFTP

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh98124

CSCsh98317

Services button not working when DNS returns wrong address for CM5.x

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh98317

CSCsi03313

7985: Unable to make call from directory, from 2nd/other lines.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi03313

CSCsi03449

7985: Phone cannot place a call to 24 digit dn using directory

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi03449

CSCsi11684

7985 : Dialled digits are dropped, dialing from Directory in a scenario

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi11684

CSCsi11755

7985: Dialling from directory doesnt initiate newcall in a scenario.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi11755

CSCsi11800

7985: Help for SSH login/password displays telnet information/help

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi11800

CSCsi18517

7985: Phone displays Rejected by CM %S when autoreg disabled.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi18517

CSCsi20257

7985: gap before first speed dial

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi20257

CSCsi20261

7985: PAB softkey template has redundant keys

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi20261

CSCsi20273

7985: Wrong softkey template is retained

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi20273

CSCsi23673

7985: Firmware versions help should not be present under status help.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi23673

CSCsi32450

7985: G729 codec time lag is too long.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi32450

CSCsi43569

7985:No PC port connectivity when phone is in voice vlan

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi43569

CSCsi68045

7985 does not acknowledge reset message

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi68045

CSCsi68103

7985 does not failback when secondary CME is not available

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi68103


Resolved Caveats

Table 2 lists Severity 1, 2 and 3 defects that are resolved for Cisco Unified IP Phone 7985G using firmware release 4.1(4).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 2 Resolved Caveats for Cisco Unified IP Phone 7985G for Firmware Release 4.1(4) 

Identifier
Headline and Bug Toolkit

CSCsc79730

RTP packets do not correctly mark 802.1p Class of Service (CoS) from IP DiffServ Code Point (DSCP) values

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc79730

CSCsc84363

Visual call pickup notification fails when line audio alert setting is off

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc84363

CSCsd23559

Cisco Unified IP Phone 7985 screen powersave LED indicator cannot be distinguished from Message Waiting Indicator (MWI)

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd23559

CSCsf99294

Star50 feature is not working on Cisco Unified IP Phone 7985

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsf99294

CSCsg81394

Cisco Unified IP Phone 7985 sources from random port rather than from the standard port specified in olc ack.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg81394

CSCsg87851

Cisco Unified IP Phone 7985 should use symmetrical UDP port numbers

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg87851

CSCsh79376

Cisco Unified IP Phone 7985 with no voice Virtual LAN (VLAN) configured fails DHCP (IP address)

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh79376

CSCsh80864

Ringer stops when two incoming calls on Cisco Unified IP Phone 7985 and one call has ended

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh80864

CSCsh86331

Cisco Unified IP Phone 7985 enters reboot loop on upgrade when using Alternate TFTP

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh86331

CSCsh91159

On the Cisco Unified IP Phone 7985, the >> and delete softkeys in edit dial screen are not working

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh91159

CSCsh94603

Cisco Unified IP Phone 7985 ringer stops ringing when trying to change ringer during outgoing call

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh94603

CSCsi32472

Cisco Unified IP Phone 7985 IPMA - Manager screen goes off after every change.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi32472

CSCsi36049

The screen saver leaves Ps and As all over the screen.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi36049


Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance please contact us by sending email to export@cisco.com.

© 2007 Cisco Systems, Inc. All rights reserved.