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Table Of Contents
Cisco Unified IP Phone 7985G Release Notes for Firmware Release 4.1(4)
Supported Cisco Unified CallManager Releases
Configuration Changes for Cisco Unified CallManager Administration Page
Obtaining Documentation, Obtaining Support, and Security Guidelines
Cisco Product Security Overview
Cisco Unified IP Phone 7985G Release Notes for Firmware Release 4.1(4)
May 09, 2007
Use these release notes with a Cisco Unified IP Phone 7985G running Firmware Release 4.1(4). This firmware release is compatible with Cisco Unified CallManager release 4.1 or later.
Contents
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
•Obtaining Documentation, Obtaining Support, and Security Guidelines
Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified CallManager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/sw/voicesw/tsd_products_support_category_home.html
Cisco Unified CallManager Documentation
Refer to the Cisco Unified CallManager Documentation Guide and other publications specific to your Cisco Unified CallManager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Note The Cisco Unified CallManager New and Changed Information Guide, Release 5.1(1) describes new and changed 5.1(1) software features and acts as a supplement to the Cisco Unified CallManager Release 5.0(4) document set. Content in the New and Changed guide supersedes information contained in the 5.0(4) document set; however, chapters in the New and Changed guide may contain references to 5.0(4) documents. In such cases, refer to the 5.0(4) documents for more information.
Important Notes
This section contains these topics:
•Supported Cisco Unified CallManager Releases
•Configuration Changes for Cisco Unified CallManager Administration Page
Supported Cisco Unified CallManager Releases
This firmware release, 4.1(4), is compatible with Cisco Unified CallManager 4.1(3)SR1 and later.
Note Cisco Unified CallManagers in the enterprise must be upgraded to 4.1(3)SR1 or later, to prevent problems with inter-cluster video calls. Use the Bug Toolkit to access CSCsb58780 for details.
This firmware release provides support for new telephony features provided by Cisco Unified CallManager 4.1. For a full description of the new phone features introduced in Cisco Unified CallManager 4.1, refer to the Release Notes for Cisco Unified CallManager Release 4.1(x):
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_1/rel_note/index.htm
Configuration Changes for Cisco Unified CallManager Administration Page
Some of the Cisco Unified IP Phone 7985G Release 4.1(4) features, such as assigning Service URL to Phone button, screen saver settings, and so forth, require configuration changes to the Cisco Unified CallManager Administration page. These Cisco Unified CallManager changes are available in:
•Version 4.1(4) Cisco Unified CallManager Device pack: ciscocm.4-1-DevPack-27.7.exe
•Cisco Unified CallManager Release 5.0(3)
Compatibility of Older Cisco Unified IP Phone 7985G 4.0 Software Versions with Revision 74-3636-02 Hardware
•Revision 74-3636-02 hardware does not support older versions of software (loads older than Version 4.1(4)).
•When loading older versions of software on Rev 74-3636-02 hardware, the phone displays the error message: "System upgrade failed: Using previous image, Press OK" and reverts back to existing image. However, the new software Version 4.1(4) can run on existing Rev 74-3636-01 hardware.
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
•All severity level 1 or 2 bugs.
•Significant severity level 3 bugs.
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
•Internet connection
•Web browser
•Cisco.com user ID and password
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1 To access the Bug Toolkit, go to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.
Step 2 Log on with your Cisco.com user ID and password.
Step 3 Click the Launch Bug Toolkit hyperlink.
Step 4 To look for information about a specific problem, enter the bug ID number in the "Enter known bug ID" field and click Search.
Open Caveats
Table 1 lists Severity 1, 2 and 3 defects that are open for Cisco Unified IP Phone 7985G using firmware release 4.1(4).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved Caveats
Table 2 lists Severity 1, 2 and 3 defects that are resolved for Cisco Unified IP Phone 7985G using firmware release 4.1(4).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Table 2 Resolved Caveats for Cisco Unified IP Phone 7985G for Firmware Release 4.1(4)
Identifier Headline and Bug ToolkitRTP packets do not correctly mark 802.1p Class of Service (CoS) from IP DiffServ Code Point (DSCP) values
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc79730
Visual call pickup notification fails when line audio alert setting is off
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc84363
Cisco Unified IP Phone 7985 screen powersave LED indicator cannot be distinguished from Message Waiting Indicator (MWI)
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd23559
Star50 feature is not working on Cisco Unified IP Phone 7985
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsf99294
Cisco Unified IP Phone 7985 sources from random port rather than from the standard port specified in olc ack.
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg81394
Cisco Unified IP Phone 7985 should use symmetrical UDP port numbers
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg87851
Cisco Unified IP Phone 7985 with no voice Virtual LAN (VLAN) configured fails DHCP (IP address)
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh79376
Ringer stops when two incoming calls on Cisco Unified IP Phone 7985 and one call has ended
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh80864
Cisco Unified IP Phone 7985 enters reboot loop on upgrade when using Alternate TFTP
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh86331
On the Cisco Unified IP Phone 7985, the >> and delete softkeys in edit dial screen are not working
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh91159
Cisco Unified IP Phone 7985 ringer stops ringing when trying to change ringer during outgoing call
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh94603
Cisco Unified IP Phone 7985 IPMA - Manager screen goes off after every change.
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi32472
The screen saver leaves Ps and As all over the screen.
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi36049
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Cisco Product Security Overview
This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance please contact us by sending email to export@cisco.com.
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
© 2007 Cisco Systems, Inc. All rights reserved.