Index

Table Of Contents

Numerics - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

Numerics

802.11a standard 2-3

802.11b standard 2-3

802.11g standard 2-3

A

active mode 3-26

adding

users to Cisco Unified Communications Manager 7-29

advanced encryption standard, See AES

AES

description 2-8

encryption description 2-22

AP

associating 2-13

Cisco Aironet Access Point 2-12

Cisco IOS version for wireless voice 2-28

description 2-12

troubleshooting 10-3

AP settings, identifying 10-12

audience, for this document 1-xvii

authenticated call 1-16

authentication 1-10, 5-17

selecting type 4-18, 5-14

wireless network setting 5-14

auto-pickup 7-4

auto-registration

using 3-4

using with TAPS 3-4

auxiliary VLAN, description 2-17

B

barge 1-17, 7-4

BAT (Bulk Administration Tool) 3-5

battery

charging times with desktop charger 3-20

charging times with power supply 3-11

description 3-10

figure, installing in phone 3-13

installing and removing 3-10

types available 3-10

battery caution 3-9

charging 3-9

damaged 3-9

disposal 3-9

replacement re 3-9

temperature 3-9

battery safety notices 3-8

battery warning

disposal 3-8

explosion 3-8

block external to external transfer 7-5

Busy Lamp Field (BLF) speed dial 7-5

C

call

authenticated 1-16

encrypted 1-16

call display restrictions 7-5

caller ID 7-8

call forward 7-6

call forward display, configuring 7-10

call park 7-6

call pickup 7-7

call statistics screen 8-1, 8-19

call waiting 7-7

CAPF (Certificate Authority Proxy Function) 1-14, 5-18

cautions

for battery pack 3-9

for charging battery pack 3-9

for damaged battery 3-9

for disposing of battery pack 3-9

for exposing battery pack to high temperatures 3-9

for replacing battery pack 3-9

for replacing power supply 3-10

translations 3-7

CCKM

description 2-8

CDP

description 2-9

CDP settings 5-10

change password web page 4-52

Cisco Call Back 7-8

Cisco Centralized Key Management, See CCKM

Cisco Discovery Protocol, See CDP

Cisco IOS version, supporting wireless voice LAN 2-28

Cisco Unified Communications Manager

adding phone to database of 3-3

configuring DHCP settings 2-26

interacting with 2-25

restricting phone settings access 5-2, 5-3, 5-15

verifying settings 10-8

Cisco Unified Communications Manager Administration

adding telephony features 7-2

Cisco Unified IP Phone

configuration requirements D-1

configuring user services 7-26

installation overview 1-17, D-1

installation requirements D-1

modifying phone button templates 7-25

online help for A-4

using LDAP directories 7-28

Cisco Unified Wireless IP Phone

configuration requirements 1-17

installation requirements 1-17

overview 1-1

web page 4-1, 9-1

Cisco Unified Wireless IP Phone, See also wireless IP phone

Cisco Unified Wireless IP Phone specifications C-1

client matter codes 7-8

conference 7-9

configurable call forward display 7-10

configuration

phones in Cisco Unified Communications Manager 1-18

configuration file

creating new 10-10

encrypted 1-14

overview 2-25

SEPxxxxxxxxxxxx.cnf.xml 2-26

XMLDefault.cnf.xml 2-26

configuring

AP tasks D-2

LDAP directories 7-28

network features on phone 1-9

overview 1-17, D-1

personal directories 7-28

phone book 4-42

phone button templates 7-25

softkey templates 7-23

user features 7-29

Wavelink settings 4-41, 6-1

CTL file

unlocking 8-5

CTL file screen 8-4

current configuration

viewing 8-12, 8-16

D

data VLAN 2-17

desktop charger

description 3-20

figure 3-19

using 3-20

device authentication 1-13

device information menu, about 8-1

device information web page 9-3, 9-9

DHCP

description 2-9

displaying settings 5-8

enable, network setting 5-6

gateway 2-26

interacting with 2-26

IP address 2-26

modifying settings 5-8

priority for TFTP server 2-26

scope settings 2-26

subnet mask 2-26

troubleshooting 10-13

directed call park 7-10

directory numbers, assigning manually 3-6

direct-sequence spread spectrum (DSSS) 2-4

direct transfer 7-10

displaying, network statistics 8-17

disposal warning 3-8

DNS server

settings for TFTP server 2-26

troubleshooting 10-14

verifying settings 10-8

documentation

additional 1-xix

for users A-5

localized versions B-1

dynamic host configuration protocol, See DHCP

E

EAP, description 2-9

EAP-FAST, description 2-9

editing configuration values, guidelines 5-5

encrypted call 1-16

encrypted configuration file 1-14

encryption

media 1-10, 1-14

signaling 1-10, 1-14

WEP key 4-23

erase configuration, procedure 10-28

explosive gas warning 3-7

Extensible Authentication Protocol, See EAP

extensible authentication protocol-flexible authentication via secure tunneling, See EAP-FAST

extension mobility 7-11

F

features

configuring with Cisco Unified Communications Manager 1-7

informing users about 1-9

See also telephony features

file

creating new configuration 10-10

file authentication 1-13

firmware

verifying version 8-23

forced authorization codes 7-12

G

group call pickup 7-12

H

help, using A-4

hold 7-12

hold reversion 7-13

hunt group 7-13

I

image authentication 1-13

immediate divert 7-13

Immediate Divert enhanced feature 7-14

installation

AP configuration tasks D-2

network requirements 3-2

preparing 3-3

installation warning 3-7

installing

requirements, overview 1-17, D-1

intercom 7-14

Internet Protocol (IP) 2-10

IP, description 2-10

IP address 2-27, 4-34, 5-9

troubleshooting 10-7

J

join 7-14

L

LDAP directories, using with Cisco Unified IP Phone 7-28

LEAP

description 2-10

light extensible authentication protocol, See LEAP

local configuration, erasing 10-28

Locale Installer B-1

localization

Installing the Cisco Unified Communications Manager Locale Installer B-1

Locally Significant Certificate (LSC) 5-17

M

MAC address

determining 3-3, 3-5

malicious caller identification (MCID) 7-15

manufacturing installed certificate (MIC) 1-13

media encryption 1-14

meet-me conference 7-15

message waiting 7-15

metrics, voice quality 8-22, 9-18

MIC 1-13

mobile connect 7-16

mobile voice access 7-16

model information screen 8-1

music-on-hold 7-16

N

native VLAN 2-17

neighbor list utility 2-31

network configuration menu

displaying 5-3

displaying WLAN configuration menu 5-12

editing options 5-5

network configuration web page 9-3, 9-4

network connectivity, verifying 10-6

network features, configuring overview 1-9

networking protocol

AES 2-8

CCKM 2-8

CDP 2-9

DHCP 2-9

IP 2-10

RTP 2-10

SCCP 2-10

supported 2-8

TCP 2-11

TFTP 2-11

TKIP 2-10

TLS 2-11

U-APSD 2-11

UDP 2-11

WEP 2-12

WiFi (802.11) 2-11

WPA 2-12

network outages, identifying 10-12

network protocol

EAP 2-9

EAP-FAST 2-9

LEAP 2-10

PS-Poll 2-10

RTCP 2-10

network requirements, for installation 3-2

network settings

accessing on phone 5-2

configuring 5-1

DHCP enable 5-6

network statistics 9-13

network statistics, viewing 8-17

network statistics web page 9-3

O

on hook call transfer 7-16

online help, using A-4

open authentication, description 2-19

orthogonal frequency division multiplexing (OFDM) 2-3, 2-4

other group pickup 7-17

P

personal directories, configuring 7-28

phone audio, troubleshooting 10-15

phone book, using 4-42

phone button templates, modifying 7-25

phone mode

active 3-26

standby 3-26

phone operation for users A-2

phone resets, resolving problems 10-12

phone roaming, troubleshooting 10-16

phones, installing 1-19

phone settings

access restrictions 5-2, 5-3, 5-15

menu 5-15

phone upgrade web page 4-51

phone web page

about 4-1, 9-1

accessing 4-7, 9-2

change password 4-52

device information 9-3, 9-9

installing drivers 4-2

network configuration 9-4

network configuration web page 9-3

network statistics 9-3, 9-13

phone upgrade 4-51

profile settings 4-11

summary information 4-9, 9-3

system settings 4-46

trace logs 4-47

trace settings 4-38

USB settings 4-37

plug-socket warning 3-8

powering on phone 3-21, 3-24

power outage warning 3-7

power save poll, See PS-Poll

power supply

connecting 3-15

figure, connected 3-16, 3-17

power supply replacement caution 3-10

power supply warning 3-8

presence-enabled directories 7-17

primary DNS server 2-27, 4-34, 5-9

primary gateway 2-27, 4-34, 5-9

primary TFTP server 5-9

privacy 7-18

profile settings web page 4-11

PS-Poll, description 2-10

Push to Talk service 7-18

Q

QBSS, description 2-13

QoS basis service set, See QBSS

QRT softkey 7-18

Quality of Service (QoS) 2-16

Quality Reporting Tool (QRT) 7-18

R

RADIUS server authentication, description 2-20, 2-21

real-time control protocol, See RTCP

real-time transport protocol, See RTP

received signal strength indicator, See RSSI

redial 7-18

registering, resolving problems with Cisco Unified Communications Manager 10-5

resetting, phones 10-13

resolving startup problems10-1to 10-11

resolving voice quality problems10-11to 10-18

ring activity 7-19

ringlist.xml 7-32

ring tone, creating custom 7-32

roaming 2-15

description 2-14

fast and secure with CCKM 2-15

layer 3 2-15

Layer 3 with WLSM 2-15

mid-call 2-15

pre-call 2-14

resolving problems 10-11

RSSI, description 2-13

RTCP, description 2-10

RTP description 2-10

S

SCCP description 2-10

secure SRST reference 1-14

security

AES encryption 2-22

CAPF (Certificate Authority Proxy Function) 1-14, 5-18

device authentication 1-13

encrypted configuration file 1-14

file authentication 1-13

image authentication 1-13

manufacturing installed certificate (MIC) 1-13

media encryption 1-14

open authentication 2-19

RADIUS server authentication 2-20, 2-21

secure SRST reference 1-14

security profiles 1-14, 1-15

shared key authentication 2-19

signaling authentication 1-13

signaling encryption 1-14

static WEP encryption 2-21

TKIP encryption 2-22

WLAN overview 2-6

WPA authentication 2-21

WPA-Pre-shared key authentication 2-19

security configuration menu, about 8-1

security profiles 1-14, 1-15

SEPxxxxxxxxxxxx.cnf.xml configuration file 2-26

services

configuring for users 7-26

description 7-19

subscribing to 7-26

service set identifier, See SSID

shared key authentication, description 2-19

shared lines 7-19

short circuit protection warning 3-8

signaling authentication 1-13

signaling encryption 1-14

site survey

performing 2-30

verification steps 2-31

site survey utility

accessing with phone menu 2-32

display values 2-32

skinny client control protocol, See SCCP

softkey templates, configuring 7-23

software license

Open SSL project 1-20

specifications

operating environment C-1

physical C-1

speed dial

default buttons for 7-26

hot key, assigning 4-45

speed dialing 7-3, 7-20

SRST 9-7

secure reference 1-14

SSID

associating to an AP 2-13

description 5-13

wireless network setting 5-13

standby mode 3-26

startup

failure 10-2

resolving problems with 10-1

startup process

contacting Cisco Unified Communications Manager 3-30

DHCP disabled 2-27

steps and description 3-27

static settings

IP address 2-27, 4-34, 5-9

primary DNS server 2-27, 4-34, 5-9

primary gateway 2-27, 4-34, 5-9

primary TFTP server 5-9

subnet mask 2-27, 4-34, 5-9

statistics

call 8-19, 9-16

network 9-13

statistics, network 8-17

status information 8-12, 8-16

status menu 8-1, 8-12

streaming statistics 9-16

subnet mask 2-27, 4-34, 5-9

summary information web page 4-9

survivable remote site telephony (SRST)

IP address of router 8-5

symptom

phone does not associate with AP 10-3

phone does not register 10-5

phone does not start 10-2

phone has audio problems 10-15

phone has roaming problems 10-16

phone resets 10-12

phone screen does not display 10-2

system log server 10-27

T

TAPS (Tool for Auto-Registered Phones Support) 3-4

TCP

description 2-11

telephone receiver warning 3-8

telephony features

auto-pickup 7-4

barge 1-17, 7-4

block external to external transfer 7-5

Busy Lamp Field (BLF) speed dial 7-5

call display restrictions 7-5

caller ID 7-8

call forward 7-6

call park 7-6

call pickup 7-7

call waiting 7-7

Cisco Call Back 7-8

client matter codes 7-8

conference 7-9

configurable call forward display 7-10

configuration references 7-3

descriptions 7-3

directed call park 7-10

direct transfer 7-10

extension mobility 7-11

forced authorization codes 7-12

group call pickup 7-12

hold 7-12

hold reversion 7-13

hunt group 7-13

immediate divert 7-13

join 7-14

malicious caller identification (MCID) 7-15

meet-me conference 7-15

mobile connect 7-16

mobile voice access 7-16

music-on-hold 7-16

no not disturb (DND) 7-11

on hook call transfer 7-16

other group pickup 7-17

presence-enabled directories 7-17

Push to Talk service (XML application) 7-18

redial 7-18

ring activity 7-19

services 7-19

shared lines 7-19

speed dialing 7-20

supported 7-3

Time-of-Day Routing 7-20

transfer 7-21

voice messaging system 7-21

template

phone button, modifying 7-25

temporal key integrity protocol, See TKIP

TFTP

description 2-11

troubleshooting 10-6

TFTP server

assigning to phone 4-35, 5-10

options 4-35, 5-10

Time-of-Day Routing 7-20

TKIP

description 2-10

encryption description 2-22

trace logs web page 4-47

trace route

option on phone 10-27

trace settings web page 4-38

transfer 7-21

transmission control protocol, See TCP

transport layer security

See TLS

trivial file transfer protocol, See TFTP

troubleshooting

AP settings 10-3, 10-12

Cisco Unified Communications Manager settings 10-8

DHCP 10-13

DNS 10-14

DNS settings 10-8

general information 10-21

IP addressing and routing 10-7

logging information 10-27

network connectivity 10-6

network outages 10-12

phones resetting 10-13

services on Cisco Unified Communications Manager 10-9

TFTP settings 10-6

VLAN configuration 10-13

wireless IP phone 10-1

Trust List screen 8-5

U

U-APSD description 2-11

UDP description 2-11

unscheduled asynchronous power save delivery, See U-APSD

USB configuration 4-2

displaying menu 5-19

USB settings web page 4-37

user datagram protocol, See UDP

User Options web page

description 7-30

giving users access to 7-31

specifying options that appear 7-31

users

accessing voice messages A-7

adding to Cisco Unified Communications Manager 7-29

documentation for A-5

international, supporting B-1

required information A-1

wireless IP phone information A-2

V

verifying

Cisco Unified Communications Manager settings 10-8

firmware version 8-23

network settings 10-6

VLAN

assigning separate SSIDs 2-17

auxiliary, for voice traffic 2-17

native, for data traffic 2-17

separate voice for QoS 2-16

verifying 10-13

voice messaging system 7-21

voice quality, resolving problems 10-11

voice quality metrics 8-22, 9-18

voice VLAN 2-17

W

warnings

definition 3-7

for battery disposal 3-8

for battery explosion 3-8

for disposal 3-8

for explosive gas 3-7

for installation 3-7

for plug socket 3-8

for power outages 3-7

for power supply 3-8

for short circuit protection 3-8

for telephone receiver 3-8

translations 3-7

Wavelink software, using 4-41, 6-1

WDS, wireless domain server 2-16

web page

configuring phone settings 4-1

WEP

description 2-12

WEP encryption, description 2-21

WEP key

setting up encryption 4-23

WiFi (802.11)

description 2-11

Wi-Fi (802.11b) 2-3

wired equivalent privacy, See WEP

wireless domain server (WDS) 2-16

wireless IP phone

adding manually to Cisco Unified Communications Manager 3-6

adding to Cisco Unified Communications Manager 3-3

adding using auto-registration 3-4

adding using auto-registration with TAPS 3-4

adding using BAT 3-5

battery 3-10

configuration file 2-26

feature overview 1-6

figure 1-3

keys 1-3

phone modes, active and standby 3-26

powering on 3-21, 3-24

registering 3-3

registering with Cisco Unified Communications Manager 3-4, 3-5

supported networking protocols 2-8

troubleshooting 10-1

troubleshooting tips 10-21

wireless IP phone, See also Cisco Unified Wireless IP Phone

wireless local area network, See WLAN

wireless network settings

authentication 5-14

SSID 5-13

wireless protected access, See WPA

Wireless standard, See WiFi (802.11)

WLAN

components 2-8

roaming 2-14

security 2-6

security mechanisms 2-19

voice quality 2-16

WLAN configuration menu 5-12

WLAN security mode

authentication types 4-18

WLSM, wireless LAN services module 2-15

WPA

description 2-12

encryption with TKIP, description 2-22

WPA authentication, description 2-21

WPA-pre-shared key authentication, description 2-19

X

XMLDefault.cnf.xml configuration file 2-26