Table Of Contents
Numerics - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W - X -
Index
Numerics
802.11a standard 2-3
802.11b standard 2-3
802.11g standard 2-3
A
active mode 3-26
adding
users to Cisco Unified Communications Manager 7-29
advanced encryption standard, See AES
AES
description 2-8
encryption description 2-22
AP
associating 2-13
Cisco Aironet Access Point 2-12
Cisco IOS version for wireless voice 2-28
description 2-12
troubleshooting 10-3
AP settings, identifying 10-12
audience, for this document 1-xvii
authenticated call 1-16
authentication 1-10, 5-17
selecting type 4-18, 5-14
wireless network setting 5-14
auto-pickup 7-4
auto-registration
using 3-4
using with TAPS 3-4
auxiliary VLAN, description 2-17
B
barge 1-17, 7-4
BAT (Bulk Administration Tool) 3-5
battery
charging times with desktop charger 3-20
charging times with power supply 3-11
description 3-10
figure, installing in phone 3-13
installing and removing 3-10
types available 3-10
battery caution 3-9
charging 3-9
damaged 3-9
disposal 3-9
replacement re 3-9
temperature 3-9
battery safety notices 3-8
battery warning
disposal 3-8
explosion 3-8
block external to external transfer 7-5
Busy Lamp Field (BLF) speed dial 7-5
C
call
authenticated 1-16
encrypted 1-16
call display restrictions 7-5
caller ID 7-8
call forward 7-6
call forward display, configuring 7-10
call park 7-6
call pickup 7-7
call statistics screen 8-1, 8-19
call waiting 7-7
CAPF (Certificate Authority Proxy Function) 1-14, 5-18
cautions
for battery pack 3-9
for charging battery pack 3-9
for damaged battery 3-9
for disposing of battery pack 3-9
for exposing battery pack to high temperatures 3-9
for replacing battery pack 3-9
for replacing power supply 3-10
translations 3-7
CCKM
description 2-8
CDP
description 2-9
CDP settings 5-10
change password web page 4-52
Cisco Call Back 7-8
Cisco Centralized Key Management, See CCKM
Cisco Discovery Protocol, See CDP
Cisco IOS version, supporting wireless voice LAN 2-28
Cisco Unified Communications Manager
adding phone to database of 3-3
configuring DHCP settings 2-26
interacting with 2-25
restricting phone settings access 5-2, 5-3, 5-15
verifying settings 10-8
Cisco Unified Communications Manager Administration
adding telephony features 7-2
Cisco Unified IP Phone
configuration requirements D-1
configuring user services 7-26
installation overview 1-17, D-1
installation requirements D-1
modifying phone button templates 7-25
online help for A-4
using LDAP directories 7-28
Cisco Unified Wireless IP Phone
configuration requirements 1-17
installation requirements 1-17
overview 1-1
web page 4-1, 9-1
Cisco Unified Wireless IP Phone, See also wireless IP phone
Cisco Unified Wireless IP Phone specifications C-1
client matter codes 7-8
conference 7-9
configurable call forward display 7-10
configuration
phones in Cisco Unified Communications Manager 1-18
configuration file
creating new 10-10
encrypted 1-14
overview 2-25
SEPxxxxxxxxxxxx.cnf.xml 2-26
XMLDefault.cnf.xml 2-26
configuring
AP tasks D-2
LDAP directories 7-28
network features on phone 1-9
overview 1-17, D-1
personal directories 7-28
phone book 4-42
phone button templates 7-25
softkey templates 7-23
user features 7-29
Wavelink settings 4-41, 6-1
CTL file
unlocking 8-5
CTL file screen 8-4
current configuration
viewing 8-12, 8-16
D
data VLAN 2-17
desktop charger
description 3-20
figure 3-19
using 3-20
device authentication 1-13
device information menu, about 8-1
device information web page 9-3, 9-9
DHCP
description 2-9
displaying settings 5-8
enable, network setting 5-6
gateway 2-26
interacting with 2-26
IP address 2-26
modifying settings 5-8
priority for TFTP server 2-26
scope settings 2-26
subnet mask 2-26
troubleshooting 10-13
directed call park 7-10
directory numbers, assigning manually 3-6
direct-sequence spread spectrum (DSSS) 2-4
direct transfer 7-10
displaying, network statistics 8-17
disposal warning 3-8
DNS server
settings for TFTP server 2-26
troubleshooting 10-14
verifying settings 10-8
documentation
additional 1-xix
for users A-5
localized versions B-1
dynamic host configuration protocol, See DHCP
E
EAP, description 2-9
EAP-FAST, description 2-9
editing configuration values, guidelines 5-5
encrypted call 1-16
encrypted configuration file 1-14
encryption
media 1-10, 1-14
signaling 1-10, 1-14
WEP key 4-23
erase configuration, procedure 10-28
explosive gas warning 3-7
Extensible Authentication Protocol, See EAP
extensible authentication protocol-flexible authentication via secure tunneling, See EAP-FAST
extension mobility 7-11
F
features
configuring with Cisco Unified Communications Manager 1-7
informing users about 1-9
See also telephony features
file
creating new configuration 10-10
file authentication 1-13
firmware
verifying version 8-23
forced authorization codes 7-12
G
group call pickup 7-12
H
help, using A-4
hold 7-12
hold reversion 7-13
hunt group 7-13
I
image authentication 1-13
immediate divert 7-13
Immediate Divert enhanced feature 7-14
installation
AP configuration tasks D-2
network requirements 3-2
preparing 3-3
installation warning 3-7
installing
requirements, overview 1-17, D-1
intercom 7-14
Internet Protocol (IP) 2-10
IP, description 2-10
IP address 2-27, 4-34, 5-9
troubleshooting 10-7
J
join 7-14
L
LDAP directories, using with Cisco Unified IP Phone 7-28
LEAP
description 2-10
light extensible authentication protocol, See LEAP
local configuration, erasing 10-28
Locale Installer B-1
localization
Installing the Cisco Unified Communications Manager Locale Installer B-1
Locally Significant Certificate (LSC) 5-17
M
MAC address
determining 3-3, 3-5
malicious caller identification (MCID) 7-15
manufacturing installed certificate (MIC) 1-13
media encryption 1-14
meet-me conference 7-15
message waiting 7-15
metrics, voice quality 8-22, 9-18
MIC 1-13
mobile connect 7-16
mobile voice access 7-16
model information screen 8-1
music-on-hold 7-16
N
native VLAN 2-17
neighbor list utility 2-31
network configuration menu
displaying 5-3
displaying WLAN configuration menu 5-12
editing options 5-5
network configuration web page 9-3, 9-4
network connectivity, verifying 10-6
network features, configuring overview 1-9
networking protocol
AES 2-8
CCKM 2-8
CDP 2-9
DHCP 2-9
IP 2-10
RTP 2-10
SCCP 2-10
supported 2-8
TCP 2-11
TFTP 2-11
TKIP 2-10
TLS 2-11
U-APSD 2-11
UDP 2-11
WEP 2-12
WiFi (802.11) 2-11
WPA 2-12
network outages, identifying 10-12
network protocol
EAP 2-9
EAP-FAST 2-9
LEAP 2-10
PS-Poll 2-10
RTCP 2-10
network requirements, for installation 3-2
network settings
accessing on phone 5-2
configuring 5-1
DHCP enable 5-6
network statistics 9-13
network statistics, viewing 8-17
network statistics web page 9-3
O
on hook call transfer 7-16
online help, using A-4
open authentication, description 2-19
orthogonal frequency division multiplexing (OFDM) 2-3, 2-4
other group pickup 7-17
P
personal directories, configuring 7-28
phone audio, troubleshooting 10-15
phone book, using 4-42
phone button templates, modifying 7-25
phone mode
active 3-26
standby 3-26
phone operation for users A-2
phone resets, resolving problems 10-12
phone roaming, troubleshooting 10-16
phones, installing 1-19
phone settings
access restrictions 5-2, 5-3, 5-15
menu 5-15
phone upgrade web page 4-51
phone web page
about 4-1, 9-1
accessing 4-7, 9-2
change password 4-52
device information 9-3, 9-9
installing drivers 4-2
network configuration 9-4
network configuration web page 9-3
network statistics 9-3, 9-13
phone upgrade 4-51
profile settings 4-11
summary information 4-9, 9-3
system settings 4-46
trace logs 4-47
trace settings 4-38
USB settings 4-37
plug-socket warning 3-8
powering on phone 3-21, 3-24
power outage warning 3-7
power save poll, See PS-Poll
power supply
connecting 3-15
figure, connected 3-16, 3-17
power supply replacement caution 3-10
power supply warning 3-8
presence-enabled directories 7-17
primary DNS server 2-27, 4-34, 5-9
primary gateway 2-27, 4-34, 5-9
primary TFTP server 5-9
privacy 7-18
profile settings web page 4-11
PS-Poll, description 2-10
Push to Talk service 7-18
Q
QBSS, description 2-13
QoS basis service set, See QBSS
QRT softkey 7-18
Quality of Service (QoS) 2-16
Quality Reporting Tool (QRT) 7-18
R
RADIUS server authentication, description 2-20, 2-21
real-time control protocol, See RTCP
real-time transport protocol, See RTP
received signal strength indicator, See RSSI
redial 7-18
registering, resolving problems with Cisco Unified Communications Manager 10-5
resetting, phones 10-13
resolving startup problems10-1to 10-11
resolving voice quality problems10-11to 10-18
ring activity 7-19
ringlist.xml 7-32
ring tone, creating custom 7-32
roaming 2-15
description 2-14
fast and secure with CCKM 2-15
layer 3 2-15
Layer 3 with WLSM 2-15
mid-call 2-15
pre-call 2-14
resolving problems 10-11
RSSI, description 2-13
RTCP, description 2-10
RTP description 2-10
S
SCCP description 2-10
secure SRST reference 1-14
security
AES encryption 2-22
CAPF (Certificate Authority Proxy Function) 1-14, 5-18
device authentication 1-13
encrypted configuration file 1-14
file authentication 1-13
image authentication 1-13
manufacturing installed certificate (MIC) 1-13
media encryption 1-14
open authentication 2-19
RADIUS server authentication 2-20, 2-21
secure SRST reference 1-14
security profiles 1-14, 1-15
shared key authentication 2-19
signaling authentication 1-13
signaling encryption 1-14
static WEP encryption 2-21
TKIP encryption 2-22
WLAN overview 2-6
WPA authentication 2-21
WPA-Pre-shared key authentication 2-19
security configuration menu, about 8-1
security profiles 1-14, 1-15
SEPxxxxxxxxxxxx.cnf.xml configuration file 2-26
services
configuring for users 7-26
description 7-19
subscribing to 7-26
service set identifier, See SSID
shared key authentication, description 2-19
shared lines 7-19
short circuit protection warning 3-8
signaling authentication 1-13
signaling encryption 1-14
site survey
performing 2-30
verification steps 2-31
site survey utility
accessing with phone menu 2-32
display values 2-32
skinny client control protocol, See SCCP
softkey templates, configuring 7-23
software license
Open SSL project 1-20
specifications
operating environment C-1
physical C-1
speed dial
default buttons for 7-26
hot key, assigning 4-45
speed dialing 7-3, 7-20
SRST 9-7
secure reference 1-14
SSID
associating to an AP 2-13
description 5-13
wireless network setting 5-13
standby mode 3-26
startup
failure 10-2
resolving problems with 10-1
startup process
contacting Cisco Unified Communications Manager 3-30
DHCP disabled 2-27
steps and description 3-27
static settings
IP address 2-27, 4-34, 5-9
primary DNS server 2-27, 4-34, 5-9
primary gateway 2-27, 4-34, 5-9
primary TFTP server 5-9
subnet mask 2-27, 4-34, 5-9
statistics
call 8-19, 9-16
network 9-13
statistics, network 8-17
status information 8-12, 8-16
status menu 8-1, 8-12
streaming statistics 9-16
subnet mask 2-27, 4-34, 5-9
summary information web page 4-9
survivable remote site telephony (SRST)
IP address of router 8-5
symptom
phone does not associate with AP 10-3
phone does not register 10-5
phone does not start 10-2
phone has audio problems 10-15
phone has roaming problems 10-16
phone resets 10-12
phone screen does not display 10-2
system log server 10-27
T
TAPS (Tool for Auto-Registered Phones Support) 3-4
TCP
description 2-11
telephone receiver warning 3-8
telephony features
auto-pickup 7-4
barge 1-17, 7-4
block external to external transfer 7-5
Busy Lamp Field (BLF) speed dial 7-5
call display restrictions 7-5
caller ID 7-8
call forward 7-6
call park 7-6
call pickup 7-7
call waiting 7-7
Cisco Call Back 7-8
client matter codes 7-8
conference 7-9
configurable call forward display 7-10
configuration references 7-3
descriptions 7-3
directed call park 7-10
direct transfer 7-10
extension mobility 7-11
forced authorization codes 7-12
group call pickup 7-12
hold 7-12
hold reversion 7-13
hunt group 7-13
immediate divert 7-13
join 7-14
malicious caller identification (MCID) 7-15
meet-me conference 7-15
mobile connect 7-16
mobile voice access 7-16
music-on-hold 7-16
no not disturb (DND) 7-11
on hook call transfer 7-16
other group pickup 7-17
presence-enabled directories 7-17
Push to Talk service (XML application) 7-18
redial 7-18
ring activity 7-19
services 7-19
shared lines 7-19
speed dialing 7-20
supported 7-3
Time-of-Day Routing 7-20
transfer 7-21
voice messaging system 7-21
template
phone button, modifying 7-25
temporal key integrity protocol, See TKIP
TFTP
description 2-11
troubleshooting 10-6
TFTP server
assigning to phone 4-35, 5-10
options 4-35, 5-10
Time-of-Day Routing 7-20
TKIP
description 2-10
encryption description 2-22
trace logs web page 4-47
trace route
option on phone 10-27
trace settings web page 4-38
transfer 7-21
transmission control protocol, See TCP
transport layer security
See TLS
trivial file transfer protocol, See TFTP
troubleshooting
AP settings 10-3, 10-12
Cisco Unified Communications Manager settings 10-8
DHCP 10-13
DNS 10-14
DNS settings 10-8
general information 10-21
IP addressing and routing 10-7
logging information 10-27
network connectivity 10-6
network outages 10-12
phones resetting 10-13
services on Cisco Unified Communications Manager 10-9
TFTP settings 10-6
VLAN configuration 10-13
wireless IP phone 10-1
Trust List screen 8-5
U
U-APSD description 2-11
UDP description 2-11
unscheduled asynchronous power save delivery, See U-APSD
USB configuration 4-2
displaying menu 5-19
USB settings web page 4-37
user datagram protocol, See UDP
User Options web page
description 7-30
giving users access to 7-31
specifying options that appear 7-31
users
accessing voice messages A-7
adding to Cisco Unified Communications Manager 7-29
documentation for A-5
international, supporting B-1
required information A-1
wireless IP phone information A-2
V
verifying
Cisco Unified Communications Manager settings 10-8
firmware version 8-23
network settings 10-6
VLAN
assigning separate SSIDs 2-17
auxiliary, for voice traffic 2-17
native, for data traffic 2-17
separate voice for QoS 2-16
verifying 10-13
voice messaging system 7-21
voice quality, resolving problems 10-11
voice quality metrics 8-22, 9-18
voice VLAN 2-17
W
warnings
definition 3-7
for battery disposal 3-8
for battery explosion 3-8
for disposal 3-8
for explosive gas 3-7
for installation 3-7
for plug socket 3-8
for power outages 3-7
for power supply 3-8
for short circuit protection 3-8
for telephone receiver 3-8
translations 3-7
Wavelink software, using 4-41, 6-1
WDS, wireless domain server 2-16
web page
configuring phone settings 4-1
WEP
description 2-12
WEP encryption, description 2-21
WEP key
setting up encryption 4-23
WiFi (802.11)
description 2-11
Wi-Fi (802.11b) 2-3
wired equivalent privacy, See WEP
wireless domain server (WDS) 2-16
wireless IP phone
adding manually to Cisco Unified Communications Manager 3-6
adding to Cisco Unified Communications Manager 3-3
adding using auto-registration 3-4
adding using auto-registration with TAPS 3-4
adding using BAT 3-5
battery 3-10
configuration file 2-26
feature overview 1-6
figure 1-3
keys 1-3
phone modes, active and standby 3-26
powering on 3-21, 3-24
registering 3-3
registering with Cisco Unified Communications Manager 3-4, 3-5
supported networking protocols 2-8
troubleshooting 10-1
troubleshooting tips 10-21
wireless IP phone, See also Cisco Unified Wireless IP Phone
wireless local area network, See WLAN
wireless network settings
authentication 5-14
SSID 5-13
wireless protected access, See WPA
Wireless standard, See WiFi (802.11)
WLAN
components 2-8
roaming 2-14
security 2-6
security mechanisms 2-19
voice quality 2-16
WLAN configuration menu 5-12
WLAN security mode
authentication types 4-18
WLSM, wireless LAN services module 2-15
WPA
description 2-12
encryption with TKIP, description 2-22
WPA authentication, description 2-21
WPA-pre-shared key authentication, description 2-19
X
XMLDefault.cnf.xml configuration file 2-26