Table Of Contents
Numerics - A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V - W - X -
Index
Numerics
802.11b configuration menu 5-10
802.11b standard 2-2
A
active Cisco CallManager server 6-4
active mode 3-25
adding
users to Cisco CallManager 7-13
administrator password, changing 4-6, 4-11
AP
associating 2-9
Cisco Aironet Access Point 2-8
Cisco Aironet Access Points, supported 2-3
Cisco IOS version for wireless voice 2-19
description 2-8
overview 2-3
troubleshooting 9-3
AP settings, identifying 9-11
associated AP MAC address 6-6
associated AP SSID 6-6
audience, for this document 1-13
authentication
AKM 4-23
LEAP 4-23
open 4-23
selecting type 5-12, 5-15
shared key 4-23
wireless network setting 5-12
auto-registration
using 3-8
using with TAPS 3-9
auxiliary VLAN, description 2-12
B
barge 7-4
BAT (Bulk Administration Tool) 3-10
battery
charging complete message 3-19
charging times with desktop charger 3-22
charging times with power supply 3-19
description 3-17
figure, installing in phone 3-18
installing and removing 3-17
power level indicator bar 3-20
types available 3-17
battery caution 3-15
charging 3-16
damaged 3-16
disposal 3-16
replacement re 3-16
temperature 3-16
battery safety notices 3-15
battery warning
disposal 3-15
explosion 3-15
C
caller ID 7-5
call forward 7-4
call hold 7-6
call park 7-5
call pickup 7-5
call waiting 7-5
cautions
for battery pack 3-15
for charging battery pack 3-16
for damaged battery 3-16
for disposing of battery pack 3-16
for exposing battery pack to high temperatures 3-16
for replacing battery pack 3-16
for replacing power supply 3-16
translations 3-16
CCKM 2-6
description 2-6
CDP 2-6
description 2-6
setting 4-26
time to live 4-27, 4-28, 4-30
transmit interval 4-27, 4-30
CDP settings
hidden options 9-27
Cisco 7920 Configuration Utility, See configuration utility
Cisco CallManager
active server 6-4
adding phone to database of 3-7
configuration tasks 3-6
configuring DHCP settings 2-18
interacting with 2-17
network setting 6-4
restricting phone settings access 5-2, 6-2
standby server 6-4
verifying settings 9-8
Cisco CallManager Administration
adding telephony features using 7-3
Cisco CallManager administration, adding phones using 3-11
Cisco Centralized Key Management, See CCKM
Cisco Discovery Protocol, See CDP
Cisco IOS version, supporting wireless voice LAN 2-19
Cisco IP Phone
configuring user services 7-10
using LDAP directories 7-12
Cisco Wireless IP Phone 7920
specifications C-1
Cisco Wireless IP Phone 7920, See Wireless IP Phone 7920
conference 7-5
configuration, viewing current network settings 6-5
configuration file
creating new 9-10
overview 2-17
SEPxxxxxxxxxxxx.cnf.xml 2-18
XMLDefault.cnf.xml 2-18
configuration utility 4-1
administrator password 4-11
application windows overview 4-6
basic settings, troubleshooting 9-28
changing to another phone 4-17
connection status bar 4-8
current phone settings window 4-7
export function 4-36
export settings 4-17
file access, troubleshooting 9-30
import function 4-35
import settings 4-17
installing 4-1
log history window 4-36
log in 4-11
log out 4-12
network connection 4-37
network settings, troubleshooting 9-31
parameter settings 4-18
password, default 4-11
phone preference window tabs 4-18
phone profile window, using 4-16
restore to factory defaults 4-13
security errors, troubleshooting 9-32
settings wizard, using 4-14
starting the configuration utility 4-4
system requirements 4-2
TCP connection, troubleshooting 9-29
troubleshooting 9-28
troubleshooting tips 9-28
uninstalling 4-4
uploading firmware 4-12
username, default 4-11
using 4-4
windows UI, troubleshooting 9-29
configuration utility menu
Connection 4-10
Edit 4-9
File 4-9
View 4-10
configuration values hidden 9-21
configuring
AP tasks 2-20
changing to another phone 4-17
LDAP directories 7-12
network features on phone 1-5
personal directories 7-13
phone settings 4-25
procedures, overview 3-3
softkey templates 7-8
startup network settings without DHCP 3-25
system parameters 4-18
user features 7-13
current configuration
viewing 1-17
D
data rate menu 9-25
data VLAN 2-12
desktop charger
description 3-21
figure 3-21
using 3-22
DHCP
configuring static settings 5-6
description 2-6
displaying settings 5-4
enable, network setting 5-3, 5-4, 6-3
enabling 5-5
gateway 2-18
interacting with 2-18
IP address 2-18
modifying settings 5-4
network setting 6-3
network settings without DHCP 3-25
priority for TFTP server 2-18
scope settings 2-18
subnet mask 2-18
troubleshooting 9-12
directory numbers, assigning manually 3-11
direct-sequence spread spectrum (DSSS) 2-3
displaying, network statistics 1-18
disposal warning 3-15
DNS server
network setting 6-3
settings for TFTP server 2-18
troubleshooting 9-13
verifying settings 9-8
documentation
additional 1-15
for users A-3
localized versions B-1
troubleshooting 9-32
dynamic host configuration protocol, See DHCP
E
editing configuration values, guidelines 5-8
encryption
WEP key 4-24, 5-19
erase configuration, procedure 9-22
error
file access 9-30
file format 9-30
network 9-31
password invalid 9-32
security 9-32
TCP connection 9-29
TFTP 9-31
username unknown 9-32
windows UI operations 9-29
explosive gas warning 3-14
export
settings 4-36
task button 4-17
F
factory defaults, restoring 4-13
features
configuring with Cisco CallManager, overview 1-4
informing users about 1-6
file
access error 9-30
configuration utility, installed 4-3
creating new configuration 9-10
format error 9-30
firmware
checksum error 9-30
uploading 4-4
uploading with configuration 4-26
uploading with configuration utility 4-12
verifying version 1-19
G
greeting message 4-26
group call pickup 7-6
H
hardware
verifying version of phone 1-20
hardware requirements, configuration utility 4-2
hidden options
accessing 9-21
CDP menu 9-27
data rate 9-25
power save mode 9-23
trace route 9-24
transmit power 9-26
hostname, network setting 6-3
I
import
settings 4-35
task button 4-17
installation
access point configuration 2-19
AP configuration tasks 2-20
Cisco CallManager configuration 3-6
network requirements 3-2
preparing 3-7
wireless network configuration 2-19
installation warning 3-14
installing
configuration utility 4-1
Internet Protocol (IP) 2-7
IP, description 2-7
IP address 5-7
network setting 6-3
troubleshooting 9-7
K
key
# (pound) 1-3
* (asterisk) 1-3
answer/send 1-2
arrow 1-3
numbers 1-2
power/end 1-3
softkeys 1-2
L
LAN 2-11
LDAP directories, using with Cisco IP Phone 7-12
LEAP
authentication description 2-14
description 2-6
prompt mode, switching on and off 5-18
wireless network setting 5-12
LEAP username
length 5-17
setting 5-17
Light Extensible Authentication Protocol, See LEAP
local configuration, erasing 9-22
loud ring tone, downloading 7-14
loudxxx.raw 7-15
M
MAC address
determining 3-7, 3-10
viewing on phone 6-5
maximum length
for LEAP password 4-24
for LEAP user name 4-24
meet-me conference 7-7
menu
data rate 9-25
transmit power 9-26
message waiting 7-7
music-on-hold 7-7
N
native VLAN 2-12
network
error 9-31
security4-23to 4-25
network configuration menu
displaying 5-2, 6-2
displaying 802.11b menu 5-10
editing options 5-8
hidden options 9-21
unlocking options 9-21
network connectivity, verifying 9-6
network features, configuring overview 1-5
networking protocol
CCKM 2-6
CDP 2-6
DHCP 2-6
IP 2-7
LEAP 2-6
RTP 2-7
SCCP 2-7
supported 2-6
TCP 2-7
TFTP 2-7
TKIP 2-7
UDP 2-7
WEP 2-8
WiFi (802.11) 2-8
WPA 2-8
network outages, identifying 9-12
network requirements, for installation 3-2
network security4-23to 4-25
AKM authentication 4-23
authentication type 4-23
LEAP authentication 4-23
open 4-23
shared key 4-23
network settings
accessing on phone 5-2
CallManager 6-4
configuring 5-1
DHCP enable 5-3, 5-4, 6-3
DHCP server 6-3
displaying values 6-3
hostname 6-3
IP address 6-3
primary DNS server 6-3
primary gateway 6-3
primary TFTP server 6-3
secondary DNS server 6-3
startup configuration without DHCP 3-25
subnet mask 6-3
viewing current configuration 6-5
network statistics, viewing 1-18
network type 6-6
O
open authentication, description 2-13
P
password
changing administrator 4-11
invalid error 9-32
LEAP 4-24
phone lock 4-31
phone lock, resetting to default 4-31
personal directories, configuring 7-13
phone audio, troubleshooting 9-14
phone lock password 4-31
phone menu
hidden options 9-21
phone mode
active 3-25
standby 3-25
phone operation for users A-1
phone preference window 4-35
figure 4-16
tabs 4-18
phone profile window
change phone 4-17
task buttons 4-16
phone profile window, using 4-16
phone resets, resolving problems 9-11
phone roaming, troubleshooting 9-15
phone settings 4-25
access restrictions 5-2, 6-2
CDP 4-26
CDP time to live 4-27, 4-28, 4-30
CDP transmit interval 4-27, 4-30
greeting message 4-26
ring list filename 4-26
ring tone 4-26
ring tone name 4-26
welcome message 4-26
wireless network configuration 6-1
phone type
Cisco 7920 3-11
prior to Cisco CallManager 3.3(3) SR1 3-8, 3-13
reregistering with 7920 phone type 3-12
plug-socket warning 3-14
powering on phone 3-23
power outage warning 3-14
power save mode 9-23
power supply
connecting 3-19
figure 3-19
figure, connected 3-20
power supply replacement caution 3-16
power supply warning 3-15
primary DNS server 5-7
primary DNS server , network setting 6-3
primary gateway 5-7
network setting 6-3
primary TFTP server 5-7
network setting 6-3
provides 6-9
Q
QBSS, description 2-10
QoS Basis Service Set, See QBSS
Quality of Service (QoS) 2-12
R
RADIUS server authentication, description 2-13, 2-14
real-time transport protocol, See RTP
received signal strength indicator, See RSSI
redial 7-7
registering
resolving problems with Cisco CallManager 9-5
reregistering with 7920 phone type 3-12
resetting
phones 9-13
phone to factory default settings 4-13
resolving startup problems9-2to 9-10
resolving voice quality problems9-11to 9-16
RF network
data rate 4-21
SSID 4-21
transmit power 4-21
WPA-Pre-shared key 4-21
RF network settings 4-21
ringlist.xml 7-14
ring list filename 4-26
ring tone
adjusting volume 7-15
creating custom 7-14
default in phone 4-26
downloading loud 7-14
loud 7-14
name 4-26
ring list filename 4-26
ring volume, adjusting 7-15
Roaming 2-11
roaming
description 2-10
fast and secure with CCKM 2-11
layer 3 2-11
Layer 3 with WLSM 2-11
mid-call 2-10
pre-call 2-10
resolving problems 9-11
RSSI 2-9
RTP description 2-7
S
SCCP description 2-7
secondary DNS server, network setting 6-3
security
LEAPauthentication 2-14
open authentication 2-13
RADIUS server authentication 2-13, 2-14
shared key authentication 2-13
static WEP encryption 2-15
TKIP encryption 2-15
WLAN overview 2-4
WPA authentication 2-14
WPA-Pre-shared key authentication 2-13
security error 9-32
SEPxxxxxxxxxxxx.cnf.xml configuration file 2-18
services
configuring for users 7-10
subscribing to 7-11
Service Set Identifier, See SSID
settings wizard, using 4-14
shared key authentication, description 2-13
shared lines 7-8
short circuit protection warning 3-15
shortcuts
access special characters 1-3
ring and vibrate mode 1-3
speed dial 1-2
switching key lock on and off 1-3
site survey
performing 6-7
verification steps 6-8
site survey utility
accessing with phone menu 6-9
display values 6-9
skinny client control protocol, See SCCP
softkey templates, configuring 7-8
software requirements, configuration utility 4-2
specifications
operating environment C-1
physical C-1
SSID
associating to an AP 2-9
configuring 5-14
description 5-12
wireless network setting 5-12
standby Cisco CallManager server 6-4
standby mode 3-25
startup
configuration utility 4-4
failure 9-2
resolving problems with 9-2
startup process
contacting Cisco CallManager 2-25
DHCP disabled 2-19
steps and description 2-21
static settings
IP address 5-7
primary DNS server 5-7
primary gateway 5-7
primary TFTP server 5-7
subnet mask 5-7
statistics, network 1-18
status information 1-17
subnet mask 5-7
network setting 6-3
Survivable Remote Site Telephony (SRST) router 6-4
symptom
LCD screen does not display 9-2
phone does not associate with AP 9-3
phone does not register 9-5
phone does not start 9-2
phone has audio problems 9-14
phone has roaming problems 9-15
phone resets 9-11
system log server 9-20
system parameters 4-18
DNS server 4-21
IP address 4-20
primary gateway 4-20
setting 4-18
subnet mask 4-20
TFTP server 4-20
T
TAPS (Tool for Auto-Registered Phones Support) 3-9
task button
export 4-17
import 4-17
task buttons 4-16
TCP
description 2-7
error with IP address 9-29
telephony features
barge 7-4
caller ID 7-5
call forward 7-4
call hold 7-6
call park 7-5
call pickup 7-5
call waiting 7-5
conference 7-5
configuration references 7-4
descriptions 7-4
group call pickup 7-6
meet-me conference 7-7
message waiting 7-7
music-on-hold 7-7
redial 7-7
shared lines 7-8
supported 7-4
transfer 7-8
voice messaging system 7-8
Temporal Key Integrity Protocol, See TKIP
TFTP
default port 9-29
description 2-7
error 9-31
phone setting 6-3
troubleshooting 9-6
TFTP server
assigning to phone 5-9
options 5-9
TKIP
description 2-7
encryption description 2-15
Trace 9-24
trace route
option on phone 9-20
performing 9-24
transfer 7-8
transmission control protocol, See TCP
transmit power menu 9-26
trivial file transfer protocol, See TFTP
troubleshooting
accessing hidden options 9-21
AP settings 9-3, 9-11
Cisco CallManager settings 9-8
configuration utility 9-28
DHCP 9-12
DNS 9-13
DNS settings 9-8
general information 9-17
IP addressing and routing 9-7
logging information 9-20
more information 9-32
network connectivity 9-6
network outages 9-12
phones resetting 9-13
services on Cisco CallManager 9-9
TFTP settings 9-6
VLAN configuration 9-12
Wireless IP Phone 7920 9-1
U
UDP description 2-7
uploading firmware 4-4, 4-26
user datagram protocol, See UDP
users
accessing voice messages A-4
adding to Cisco CallManager 7-13
documentation for A-3
international, supporting B-1
required information A-1
wireless IP phone information A-1
V
verifying
Cisco CallManager settings 9-8
firmware version 1-19
hardware version 1-20
network settings 9-6
VLAN
assigning separate SSIDs 2-12
auxiliary, for voice traffic 2-12
native, for data traffic 2-12
separate voice for QoS 2-12
verifying 9-12
voice messaging system 7-8
voice quality, resolving problems 9-11
voice VLAN 2-12
W
warnings
definition 3-14
for battery disposal 3-15
for battery explosion 3-15
for disposal 3-15
for explosive gas 3-14
for installation 3-14
for plug socket 3-14
for power supply 3-15
for pwer outages 3-14
for short circuit protection 3-15
translations 3-16
WDS, wireless domain server 2-11
welcome message 4-26
WEP 2-8
description 2-8
WEP encryption, description 2-15
WEP key 4-24, 5-19
configuring 5-20, 5-21
setting up encryption 5-19
WiFi (802.11)
description 2-8
WiFi (802.11b) 2-3
Wired Equivalent Privacy, See WEP
Wired Equivalent Privacy key, See WEP key
wireless domain server (WDS) 2-11
wireless IP phone 1-1
wireless IP phone, See Wireless IP Phone 7920
Wireless IP Phone 7920 1-1
adding manually to Cisco CallManager 3-11
adding to Cisco CallManager 3-7
adding using auto-registration 3-8
adding using auto-registration with TAPS 3-9
adding using BAT 3-10
battery 3-17
configuration file 2-18
configuration overview 3-3
configuration requirements 3-1
feature overview 1-3
figure 1-2
installation overview 3-1
installation requirements 3-1
keys 1-2
overview 1-1
phone modes, active and standby 3-24
phone type for Cisco CallManager database 3-11
powering on 3-23
registering 3-7
registering with Cisco CallManager 3-8, 3-9, 3-10
registering with Cisco CallManager prior to 3.3(3) SR1 3-8
supported networking protocols 2-6
troubleshooting 9-1
troubleshooting tips 9-17
wireless local area network, See WLAN
wireless network
optimal voice environment 6-10
wireless network settings
activating 5-21
associated AP MAC address 6-6
associated AP SSID 6-6
authentication 5-12
authentication type 5-15
configuring 6-1
displaying configuration values 5-12, 6-6
LEAP 5-12
network type 6-6
SSID 5-12
WPA-Pre-shared key 5-13
Wireless Protected Access, See WPA
Wireless standard, See WiFi (802.11)
WLAN
components 2-5
configuring network settings 6-1
optimal voice environment 6-10
roaming 2-10
security 2-4
security mechanisms 2-13
voice quality 2-12
WLSM, Wireless LAN Services Module 2-11
WPA
description 2-8
encryption with TKIP, description 2-15
WPA authentication, description 2-14
WPA-Pre-shared key
wireless network setting 5-13
WPA-Pre-shared key authentication, description 2-13
X
XMLDefault.cnf.xml configuration file 2-18