Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Releases 4.0 and 4.1
Index

Table Of Contents

Numerics - A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

Numerics

802.11b configuration menu 6-2

802.11b configuration settings 6-10

802.11b standard 1-5

A

access points, See AP

active Cisco CallManager server 5-5

active mode 3-17

administrator password, changing 4-13, 4-16

AP

associating 2-3

Cisco Aironet Access Point 2-2

Cisco Aironet Access Points, supported 1-6

Cisco IOS version for wireless voice 3-4

description 2-2

overview 1-6

troubleshooting 9-3

AP settings, identifying 9-10

associated AP MAC address 6-4, 6-10

associated AP SSID 6-5, 6-11

audience, for this document xiii

authentication

LEAP 4-23

open 4-23

selecting type 6-4, 6-6

shared key 4-23

wireless network setting 6-4

auto-registration

using 2-16

using with TAPS 2-18

auxiliary VLAN, description 2-5

B

barge 7-2

BAT (Bulk Administration Tool) 2-19

battery

charging complete message 3-12

charging procedure 3-12

charging times with desktop charger 3-15

charging times with power supply 3-11

description 3-8

figure, installing in phone 3-10

installing and removing 3-8

power level indicator bar 3-12

types available 3-9

battery caution 3-7

charging 3-7

damaged 3-7

disposal 3-8

replacement re 3-8

temperature 3-7

battery safety notices 3-6

battery warning

disposal 3-7

explosion 3-7

C

caller ID 7-3

call forward 7-2

call hold 7-2

call park 7-2

call pickup 7-3

call waiting 7-3

cautions

for battery pack 3-7

for charging battery pack 3-7

for damaged battery 3-7

for disposing of battery pack 3-8

for exposing battery pack to high temperatures 3-7

for replacing battery pack 3-8

for replacing power supply 3-8

translations 3-8

CDP

description 1-8

setting 4-26

time to live 4-26

transmit interval 4-26

CDP settings

hidden options 9-23

Cisco 7920 Configuration Utility, See configuration utility

Cisco CallManager

active server 5-5

adding phone to database of 2-13

adding users 7-6

configuration tasks 3-2

configuring DHCP settings 2-8

interacting with 2-8

network setting 5-5

restricting phone settings access 6-2

standby server 5-5

verifying settings 9-7

Cisco CallManager administration, adding phones using 2-18

Cisco Discovery Protocol, See CDP

Cisco IOS version, supporting wireless voice LAN 3-4

Cisco Wireless IP Phone 7920

specifications D-1

Cisco Wireless IP Phone 7920, See Wireless IP Phone 7920

conference 7-3

configuration, viewing current network settings 5-6

configuration file

CDP enable 4-31

CDP time to live 4-31

CDP transmit interval 4-31

configuring phone settings 4-31

creating new 9-9

DHCP client 4-30

DNS primary 4-30

DNS secondary 4-30

firmware name 4-31

firmware upgrade 4-31

format 4-29

gateway, primary 4-30

IP address 4-30

overview 2-12

parameter settings 4-30

RF network

available settings 4-30

data rate 4-30

SSID 4-30

transmit power level 4-30

ring tone file 4-31

ring tone index 4-31

ring tone name 4-31

SEPxxxxxxxxxxxx.cnf.xml 2-12

subnet mask 4-30

TFTP primary 4-30

welcome message 4-31

XMLDefault.cnf.xml 2-12

configuration utility

administrator password 4-13

application windows overview 4-8

basic settings, troubleshooting 9-25

changing to another phone 4-20

connection status bar 4-10

current phone settings window 4-8

export function 4-9, 4-16

export settings 4-20

file access, troubleshooting 9-26

import function 4-9, 4-16

import settings 4-19

installing 4-4

installing USB driver 4-5

log history window 4-9

log in 4-12

log out 4-13

network connection 4-7

network security 4-18

network settings, troubleshooting 9-27

overview 4-1

parameter settings 4-21

password, default 4-12

phone lock password 4-18

phone preferences, using 4-18

phone settings 4-18

restore to factory defaults 4-14

RF network 4-18

security errors, troubleshooting 9-28

settings wizard, using 4-16

starting the configuration utility 4-15

system parameters 4-18

system requirements 4-2

tabs, phone preference window 4-20

task buttons 4-19

TCP connection, troubleshooting 9-25

troubleshooting 9-24

troubleshooting tips 9-24

uninstalling 4-5

uploading firmware 4-14

username, default 4-12

using 4-15

windows UI, troubleshooting 9-25

configuration utility menu

Connection 4-12

Edit 4-11

File 4-11

View 4-12

configuration values hidden 9-20

configuring

AP tasks 3-4

network features on phone 1-12

phone settings4-20, 4-25to 4-27

procedures, overview 1-14

RF network4-22to 4-23

startup network settings without DHCP 3-18

system parameters4-21to 4-22

user features 7-6

current configuration

viewing 8-1

D

data rate menu 9-22

data VLAN 2-5

desktop charger

description 3-13

figure 3-14

using 3-15

DHCP

client 4-21

configuring static settings 5-9

description 1-8

disabling 5-8

displaying settings 5-7

enable, network setting 5-4

enabling 5-8

gateway 2-8

interacting with 2-8

IP address 2-8

modifying settings 5-7

network setting 5-4

network settings without DHCP 3-18

priority for TFTP server 2-8

scope settings 2-8

subnet mask 2-8

troubleshooting 9-11

directory numbers, assigning manually 2-18

direct-sequence spread spectrum (DSSS) 1-5

displaying, network statistics 8-2

disposal warning 3-6

DNS server

assigning 5-12

network setting 5-5

settings for TFTP server 2-8

troubleshooting 9-12

verifying settings 9-7

documentation

additional xv

for users A-3

localized versions B-1

troubleshooting 9-29

downgrading firmware C-3

dynamic host configuration protocol, See DHCP

E

editing configuration values, guidelines 5-3

encryption

WEP key 4-24, 6-7

erase configuration, procedure 9-19

error

file access 9-26

file format 9-26

network 9-27

password invalid 9-28

security 9-28

TCP connection 9-25

TFTP 9-27

username unknown 9-28

windows UI operations 9-25

explosive gas warning 3-6

export

command 4-9

settings 4-16

task button 4-20

F

factory defaults, restoring 4-14

features

configuring with Cisco CallManager, overview 1-11

informing users about 1-12

file

access error 9-26

configuration utility, installed 4-4

creating new configuration 9-9

format error 9-26

format of configuration 4-29

firmware

checksum error 9-27

downgrading with 7920 Configuration Utility C-3

updating for Cisco CallManager Express C-3

updating on the phone C-3

updating with Cisco CallManager 3.3(3) and later C-1

uploading 4-15

uploading with configuration 4-26

uploading with configuration utility 4-14

verifying version 8-3

G

greeting message 4-25

group call pickup 7-3

H

hardware

verifying version of phone 8-4

hardware requirements, configuration utility 4-3

hidden options

accessing 9-20

CDP menu 9-23

data rate 9-22

power save mode 9-21

trace route 9-22

transmit power 9-23

hostname, network setting 5-5

I

import

command 4-9

settings 4-16

task button 4-19

installation

access point configuration 3-3

AP configuration tasks 3-4

Cisco CallManager configuration 3-2

network requirements 3-2

preparing 2-13

wireless network configuration 3-3

installation warning 3-6

installing

configuration utility 4-4

USB driver4-5to 4-7

Internet Protocol (IP) 1-9

IP address

assigning 5-9

network setting 5-4

troubleshooting 9-6

verifying 9-11

K

key

# (pound) 1-3

* (asterisk) 1-3

answer/send 1-3

arrow 1-3

numbers 1-3

power/end 1-3

softkeys 1-3

L

LEAP

authentication, description 2-7

prompt mode, switching on and off 6-14

wireless network setting 6-4

LEAP password

length 6-13

setting 6-13

LEAP username

length 6-12

setting 6-12

local configuration, erasing 9-19

loud ring tone, downloading 7-5

loudxxx.raw 7-5

M

MAC address

determining 2-13

viewing on phone 5-14

maximum length

for LEAP password 4-24

for LEAP user name 4-24

meet-me conference 7-3

menu

data rate 9-22

transmit power 9-23

message waiting 7-3

music-on-hold 7-3

N

native VLAN 2-5

network

error 9-27

security4-23to 4-25

network configuration menu

displaying 5-2

displaying 802.11b menu 6-2

editing options 5-3

hidden options 9-20

unlocking options 9-20

network connectivity, verifying 9-5

network features, configuring overview 1-12

networking protocol

CDP 1-8

DHCP 1-8

IP 1-9

RTP 1-9

supported 1-7

TCP 1-9

TFTP 1-9

UDP 1-9

network outages, identifying 9-11

network requirements, for installation 3-2

network security4-23to 4-25

authentication type 4-23

LEAP authentication 4-23

open 4-23

shared key 4-23

network settings

accessing on phone 5-1

CallManager 5-5

configuring 5-1

DHCP enable 5-4

DHCP server 5-4

displaying values 5-4

hostname 5-5

IP address 5-4

primary DNS server 5-5

primary gateway 5-5

primary TFTP server 5-5

secondary DNS server 5-5

startup configuration without DHCP 3-18

subnet mask 5-4

viewing current configuration 5-6

network statistics, viewing 8-2

network type 6-5, 6-11

O

open authentication, description 2-6

P

password

changing administrator 4-13

forgotten phone lock 4-28

invalid error 9-28

LEAP 4-24

phone lock 4-18, 4-27

phone lock, resetting to default 4-28

phone audio, troubleshooting 9-13

phone lock password 4-27

phone menu

hidden options 9-20

phone mode

active 3-17

standby 3-18

phone operation for users A-1

phone preferences window, using 4-18

phone preference window 4-16

figure 4-19

task buttons 4-19

using tabs 4-20

phone resets, resolving problems 9-10

phone roaming, troubleshooting 9-14

phone settings4-25to 4-27

access restrictions 6-2

CDP 4-26

CDP time to live 4-26

CDP transmit interval 4-26

greeting message 4-25

ring list filename 4-26

ring tone 4-25

ring tone name 4-26

welcome message 4-25

wireless network configuration 6-1

phone type

Cisco 7920 2-14

prior to Cisco CallManager 3.3(3) SR1 2-16, 2-17

reregistering with 7920 phone type 2-15

plug-socket warning 3-6

powering on phone 3-16

power outage warning 3-6

power save mode 9-21

power supply

connecting 3-12

figure 3-11

figure, connected 3-13

for charging phone 3-11

power supply replacement caution 3-8

power supply warning 3-6

primary DNS server , network setting 5-5

primary gateway

assigning 5-11

network setting 5-5

primary TFTP server

assigning 5-11

network setting 5-5

provides 6-17

Q

QBSS, description 2-3

QoS Basis Service Set, See QBSS

R

real-time transport protocol, See RTP

received signal strength indicator, See RSSI

redial 7-4

registering

resolving problems with Cisco CallManager 9-4

reregistering with 7920 phone type 2-15

resetting

phone lock password to default 4-28

phones 9-12

phone to factory default settings 4-14

resolving startup problems9-2to 9-9

resolving voice quality problems9-10to 9-14

RF network

configuring4-22to 4-23

data rate 4-22

SSID 4-22

transmit power 4-22

RF network settings 4-22

ringlist.xml 7-4

ring list filename 4-26

ring tone

adjusting volume 7-6

creating custom 7-4

default in phone 4-25

downloading loud 7-5

loud 7-5

name 4-26

ring list filename 4-26

ring volume, adjusting 7-6

roaming

description 2-4

mid-call 2-4

pre-call 2-4

resolving problems 9-10

RSSI, description 2-3

RTP description 1-9

S

secondary DNS server, network setting 5-5

security

LEAP authentication 2-7

open authentication 2-6

shared key authentication 2-6

WEP authentication 2-7

WLAN overview 1-7

security error 9-28

SEPxxxxxxxxxxxx.cnf.xml configuration file 2-12

service set identifier, See SSID

settings wizard, using 4-16

shared key authentication, description 2-6

shared lines 7-3

short circuit protection warning 3-6

shortcuts

access special characters 1-3

ring and vibrate mode 1-3

speed dial 1-3

switching key lock on and off 1-3

site survey

performing 6-15

verification steps 6-15

site survey utility

accessing with phone menu 6-16

display values 6-17

software requirements, configuration utility 4-3

specifications

operating environment D-1

physical D-1

SSID

configuring 6-5

description 6-4

wireless network setting 6-4

standby Cisco CallManager server 5-5

standby mode 3-18

startup

configuration utility 4-15

failure 9-2

resolving problems with 9-2

startup process

contacting Cisco CallManager 2-11

DHCP disabled 2-9

steps and description 2-9

statistics, network 8-2

status information 8-1

subnet mask

assigning 5-10

network setting 5-4

Survivable Remote Site Telephony (SRST) router 5-5

symptom

LCD screen does not display 9-2

phone does not associate with AP 9-3

phone does not register 9-4

phone does not start 9-2

phone has audio problems 9-13

phone has roaming problems 9-14

phone resets 9-10

system log server 9-18

system parameters4-21to 4-22

DNS server 4-22

IP address 4-22

primary gateway 4-22

setting 4-21

subnet mask 4-22

TFTP server 4-22

T

TAPS (Tool for Auto-Registered Phones Support) 2-18

task button

export 4-20

import 4-19

TCP

description 1-9

error with IP address 9-26

telephony features

barge 7-2

caller ID 7-3

call forward 7-2

call hold 7-2

call park 7-2

call pickup 7-3

call waiting 7-3

conference 7-3

configuration references 7-2

descriptions 7-2

group call pickup 7-3

meet-me conference 7-3

message waiting 7-3

music-on-hold 7-3

redial 7-4

shared lines 7-3

supported 7-2

transfer 7-4

voice messaging system 7-4

TFTP

default port 9-26

description 1-9

error 9-27

phone setting 5-5

troubleshooting 9-5

TFTP server

assigning to phone 5-13

options 5-13

Trace 9-22

trace route

option on phone 9-18

performing 9-22

transfer 7-4

transmission control protocol, See TCP

transmit power menu 9-23

trivial file transfer protocol, See TFTP

troubleshooting

accessing hidden options 9-20

AP settings 9-3, 9-10

Cisco CallManager settings 9-7

configuration utility 9-24

DHCP 9-11

DNS 9-12

DNS settings 9-7

general information 9-15

IP addressing and routing 9-6

IP address settings 9-11

logging information 9-18

more information 9-29

network connectivity 9-5

network outages 9-11

phones resetting 9-12

services on Cisco CallManager 9-8

TFTP settings 9-5

VLAN configuration 9-11

Wireless IP Phone 7920 9-1

U

UDP description 1-9

uploading firmware 4-15, 4-26

user datagram protocol, See UDP

users

accessing voice messages A-4

adding to Cisco CallManager 7-6

documentation for A-2

international, supporting B-1

required information A-1

wireless IP phone information A-1

V

verifying

Cisco CallManager settings 9-7

firmware version 8-3

hardware version 8-4

network settings 9-5

VLAN

assigning separate SSIDs 2-5

auxiliary, for voice traffic 2-5

native, for data traffic 2-5

verifying 9-11

voice messaging system 7-4

voice quality, resolving problems 9-10

voice VLAN 2-5

W

warnings

definition 3-5

for battery disposal 3-7

for battery explosion 3-7

for disposal 3-6

for explosive gas 3-6

for installation 3-6

for plug socket 3-6

for power supply 3-6

for power outages 3-6

for short circuit protection 3-6

translations 3-8

welcome message 4-25

WEP authentication, description 2-7

WEP key 4-24

configuring 6-8

setting up encryption 6-7

wireless network setting 6-4

WiFi (802.11b) 1-5

Wired Equivalent Privacy key, See WEP key

wireless IP phone, See Wireless IP Phone 7920

Wireless IP Phone 7920

adding manually to Cisco CallManager 2-18

adding to Cisco CallManager 2-13

adding using auto-registration 2-16

adding using auto-registration with TAPS 2-18

adding using BAT 2-19

battery 3-8

configuration file 2-12

configuration overview 1-14

configuration requirements 1-13

feature overview 1-10

figure 1-2

installation overview 1-13

installation requirements 1-13

keys 1-2

overview 1-1

phone modes, active and standby 3-17

phone type for Cisco CallManager database 2-14

powering on 3-16

registering 2-13

registering with Cisco CallManager 2-16, 2-18, 2-19

registering with Cisco CallManager prior to 3.3(3) SR1 2-17

supported networking protocols 1-7

troubleshooting 9-1

troubleshooting tips 9-15

wireless local area network, See WLAN

wireless network

optimal voice environment 6-18

overview 1-4

wireless network settings

802.11b configuration 6-10

accessing on phone 6-2

activating 6-9

associated AP MAC address 6-4

associated AP SSID 6-5

authentication 6-4

authentication type 6-6

configuring 6-1

displaying configuration values 6-4

LEAP 6-4

network type 6-5

SSID 6-4

WEP key 6-4

WLAN

components 2-1

configuring network settings 6-1

optimal voice environment 6-18

overview 1-4

roaming 2-4

security 1-7

security mechanisms 2-6

voice quality 2-5

X

XMLDefault.cnf.xml configuration file 2-12