Index

Table Of Contents

Numerics - A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

Numerics

802.11b configuration menu 5-10

802.11b standard 2-2

A

active Cisco CallManager server 6-4

active mode 3-25

adding

users to Cisco CallManager 7-13

administrator password, changing 4-6, 4-11

AP

associating 2-9

Cisco Aironet Access Point 2-8

Cisco Aironet Access Points, supported 2-3

Cisco IOS version for wireless voice 2-19

description 2-8

overview 2-3

troubleshooting 9-3

AP settings, identifying 9-11

associated AP MAC address 6-6

associated AP SSID 6-6

audience, for this document 1-13

authentication

AKM 4-23

LEAP 4-23

open 4-23

selecting type 5-12, 5-15

shared key 4-23

wireless network setting 5-12

auto-registration

using 3-8

using with TAPS 3-9

auxiliary VLAN, description 2-12

B

barge 7-4

BAT (Bulk Administration Tool) 3-10

battery

charging complete message 3-19

charging times with desktop charger 3-22

charging times with power supply 3-19

description 3-17

figure, installing in phone 3-18

installing and removing 3-17

power level indicator bar 3-20

types available 3-17

battery caution 3-15

charging 3-16

damaged 3-16

disposal 3-16

replacement re 3-16

temperature 3-16

battery safety notices 3-15

battery warning

disposal 3-15

explosion 3-15

C

caller ID 7-5

call forward 7-4

call hold 7-6

call park 7-5

call pickup 7-5

call waiting 7-5

cautions

for battery pack 3-15

for charging battery pack 3-16

for damaged battery 3-16

for disposing of battery pack 3-16

for exposing battery pack to high temperatures 3-16

for replacing battery pack 3-16

for replacing power supply 3-16

translations 3-16

CCKM 2-6

description 2-6

CDP 2-6

description 2-6

setting 4-26

time to live 4-27, 4-28, 4-30

transmit interval 4-27, 4-30

CDP settings

hidden options 9-27

Cisco 7920 Configuration Utility, See configuration utility

Cisco CallManager

active server 6-4

adding phone to database of 3-7

configuration tasks 3-6

configuring DHCP settings 2-18

interacting with 2-17

network setting 6-4

restricting phone settings access 5-2, 6-2

standby server 6-4

verifying settings 9-8

Cisco CallManager Administration

adding telephony features using 7-3

Cisco CallManager administration, adding phones using 3-11

Cisco Centralized Key Management, See CCKM

Cisco Discovery Protocol, See CDP

Cisco IOS version, supporting wireless voice LAN 2-19

Cisco IP Phone

configuring user services 7-10

using LDAP directories 7-12

Cisco Wireless IP Phone 7920

specifications C-1

Cisco Wireless IP Phone 7920, See Wireless IP Phone 7920

conference 7-5

configuration, viewing current network settings 6-5

configuration file

creating new 9-10

overview 2-17

SEPxxxxxxxxxxxx.cnf.xml 2-18

XMLDefault.cnf.xml 2-18

configuration utility 4-1

administrator password 4-11

application windows overview 4-6

basic settings, troubleshooting 9-28

changing to another phone 4-17

connection status bar 4-8

current phone settings window 4-7

export function 4-36

export settings 4-17

file access, troubleshooting 9-30

import function 4-35

import settings 4-17

installing 4-1

log history window 4-36

log in 4-11

log out 4-12

network connection 4-37

network settings, troubleshooting 9-31

parameter settings 4-18

password, default 4-11

phone preference window tabs 4-18

phone profile window, using 4-16

restore to factory defaults 4-13

security errors, troubleshooting 9-32

settings wizard, using 4-14

starting the configuration utility 4-4

system requirements 4-2

TCP connection, troubleshooting 9-29

troubleshooting 9-28

troubleshooting tips 9-28

uninstalling 4-4

uploading firmware 4-12

username, default 4-11

using 4-4

windows UI, troubleshooting 9-29

configuration utility menu

Connection 4-10

Edit 4-9

File 4-9

View 4-10

configuration values hidden 9-21

configuring

AP tasks 2-20

changing to another phone 4-17

LDAP directories 7-12

network features on phone 1-5

personal directories 7-13

phone settings 4-25

procedures, overview 3-3

softkey templates 7-8

startup network settings without DHCP 3-25

system parameters 4-18

user features 7-13

current configuration

viewing 1-17

D

data rate menu 9-25

data VLAN 2-12

desktop charger

description 3-21

figure 3-21

using 3-22

DHCP

configuring static settings 5-6

description 2-6

displaying settings 5-4

enable, network setting 5-3, 5-4, 6-3

enabling 5-5

gateway 2-18

interacting with 2-18

IP address 2-18

modifying settings 5-4

network setting 6-3

network settings without DHCP 3-25

priority for TFTP server 2-18

scope settings 2-18

subnet mask 2-18

troubleshooting 9-12

directory numbers, assigning manually 3-11

direct-sequence spread spectrum (DSSS) 2-3

displaying, network statistics 1-18

disposal warning 3-15

DNS server

network setting 6-3

settings for TFTP server 2-18

troubleshooting 9-13

verifying settings 9-8

documentation

additional 1-15

for users A-3

localized versions B-1

troubleshooting 9-32

dynamic host configuration protocol, See DHCP

E

editing configuration values, guidelines 5-8

encryption

WEP key 4-24, 5-19

erase configuration, procedure 9-22

error

file access 9-30

file format 9-30

network 9-31

password invalid 9-32

security 9-32

TCP connection 9-29

TFTP 9-31

username unknown 9-32

windows UI operations 9-29

explosive gas warning 3-14

export

settings 4-36

task button 4-17

F

factory defaults, restoring 4-13

features

configuring with Cisco CallManager, overview 1-4

informing users about 1-6

file

access error 9-30

configuration utility, installed 4-3

creating new configuration 9-10

format error 9-30

firmware

checksum error 9-30

uploading 4-4

uploading with configuration 4-26

uploading with configuration utility 4-12

verifying version 1-19

G

greeting message 4-26

group call pickup 7-6

H

hardware

verifying version of phone 1-20

hardware requirements, configuration utility 4-2

hidden options

accessing 9-21

CDP menu 9-27

data rate 9-25

power save mode 9-23

trace route 9-24

transmit power 9-26

hostname, network setting 6-3

I

import

settings 4-35

task button 4-17

installation

access point configuration 2-19

AP configuration tasks 2-20

Cisco CallManager configuration 3-6

network requirements 3-2

preparing 3-7

wireless network configuration 2-19

installation warning 3-14

installing

configuration utility 4-1

Internet Protocol (IP) 2-7

IP, description 2-7

IP address 5-7

network setting 6-3

troubleshooting 9-7

K

key

# (pound) 1-3

* (asterisk) 1-3

answer/send 1-2

arrow 1-3

numbers 1-2

power/end 1-3

softkeys 1-2

L

LAN 2-11

LDAP directories, using with Cisco IP Phone 7-12

LEAP

authentication description 2-14

description 2-6

prompt mode, switching on and off 5-18

wireless network setting 5-12

LEAP username

length 5-17

setting 5-17

Light Extensible Authentication Protocol, See LEAP

local configuration, erasing 9-22

loud ring tone, downloading 7-14

loudxxx.raw 7-15

M

MAC address

determining 3-7, 3-10

viewing on phone 6-5

maximum length

for LEAP password 4-24

for LEAP user name 4-24

meet-me conference 7-7

menu

data rate 9-25

transmit power 9-26

message waiting 7-7

music-on-hold 7-7

N

native VLAN 2-12

network

error 9-31

security4-23to 4-25

network configuration menu

displaying 5-2, 6-2

displaying 802.11b menu 5-10

editing options 5-8

hidden options 9-21

unlocking options 9-21

network connectivity, verifying 9-6

network features, configuring overview 1-5

networking protocol

CCKM 2-6

CDP 2-6

DHCP 2-6

IP 2-7

LEAP 2-6

RTP 2-7

SCCP 2-7

supported 2-6

TCP 2-7

TFTP 2-7

TKIP 2-7

UDP 2-7

WEP 2-8

WiFi (802.11) 2-8

WPA 2-8

network outages, identifying 9-12

network requirements, for installation 3-2

network security4-23to 4-25

AKM authentication 4-23

authentication type 4-23

LEAP authentication 4-23

open 4-23

shared key 4-23

network settings

accessing on phone 5-2

CallManager 6-4

configuring 5-1

DHCP enable 5-3, 5-4, 6-3

DHCP server 6-3

displaying values 6-3

hostname 6-3

IP address 6-3

primary DNS server 6-3

primary gateway 6-3

primary TFTP server 6-3

secondary DNS server 6-3

startup configuration without DHCP 3-25

subnet mask 6-3

viewing current configuration 6-5

network statistics, viewing 1-18

network type 6-6

O

open authentication, description 2-13

P

password

changing administrator 4-11

invalid error 9-32

LEAP 4-24

phone lock 4-31

phone lock, resetting to default 4-31

personal directories, configuring 7-13

phone audio, troubleshooting 9-14

phone lock password 4-31

phone menu

hidden options 9-21

phone mode

active 3-25

standby 3-25

phone operation for users A-1

phone preference window 4-35

figure 4-16

tabs 4-18

phone profile window

change phone 4-17

task buttons 4-16

phone profile window, using 4-16

phone resets, resolving problems 9-11

phone roaming, troubleshooting 9-15

phone settings 4-25

access restrictions 5-2, 6-2

CDP 4-26

CDP time to live 4-27, 4-28, 4-30

CDP transmit interval 4-27, 4-30

greeting message 4-26

ring list filename 4-26

ring tone 4-26

ring tone name 4-26

welcome message 4-26

wireless network configuration 6-1

phone type

Cisco 7920 3-11

prior to Cisco CallManager 3.3(3) SR1 3-8, 3-13

reregistering with 7920 phone type 3-12

plug-socket warning 3-14

powering on phone 3-23

power outage warning 3-14

power save mode 9-23

power supply

connecting 3-19

figure 3-19

figure, connected 3-20

power supply replacement caution 3-16

power supply warning 3-15

primary DNS server 5-7

primary DNS server , network setting 6-3

primary gateway 5-7

network setting 6-3

primary TFTP server 5-7

network setting 6-3

provides 6-9

Q

QBSS, description 2-10

QoS Basis Service Set, See QBSS

Quality of Service (QoS) 2-12

R

RADIUS server authentication, description 2-13, 2-14

real-time transport protocol, See RTP

received signal strength indicator, See RSSI

redial 7-7

registering

resolving problems with Cisco CallManager 9-5

reregistering with 7920 phone type 3-12

resetting

phones 9-13

phone to factory default settings 4-13

resolving startup problems9-2to 9-10

resolving voice quality problems9-11to 9-16

RF network

data rate 4-21

SSID 4-21

transmit power 4-21

WPA-Pre-shared key 4-21

RF network settings 4-21

ringlist.xml 7-14

ring list filename 4-26

ring tone

adjusting volume 7-15

creating custom 7-14

default in phone 4-26

downloading loud 7-14

loud 7-14

name 4-26

ring list filename 4-26

ring volume, adjusting 7-15

Roaming 2-11

roaming

description 2-10

fast and secure with CCKM 2-11

layer 3 2-11

Layer 3 with WLSM 2-11

mid-call 2-10

pre-call 2-10

resolving problems 9-11

RSSI 2-9

RTP description 2-7

S

SCCP description 2-7

secondary DNS server, network setting 6-3

security

LEAPauthentication 2-14

open authentication 2-13

RADIUS server authentication 2-13, 2-14

shared key authentication 2-13

static WEP encryption 2-15

TKIP encryption 2-15

WLAN overview 2-4

WPA authentication 2-14

WPA-Pre-shared key authentication 2-13

security error 9-32

SEPxxxxxxxxxxxx.cnf.xml configuration file 2-18

services

configuring for users 7-10

subscribing to 7-11

Service Set Identifier, See SSID

settings wizard, using 4-14

shared key authentication, description 2-13

shared lines 7-8

short circuit protection warning 3-15

shortcuts

access special characters 1-3

ring and vibrate mode 1-3

speed dial 1-2

switching key lock on and off 1-3

site survey

performing 6-7

verification steps 6-8

site survey utility

accessing with phone menu 6-9

display values 6-9

skinny client control protocol, See SCCP

softkey templates, configuring 7-8

software requirements, configuration utility 4-2

specifications

operating environment C-1

physical C-1

SSID

associating to an AP 2-9

configuring 5-14

description 5-12

wireless network setting 5-12

standby Cisco CallManager server 6-4

standby mode 3-25

startup

configuration utility 4-4

failure 9-2

resolving problems with 9-2

startup process

contacting Cisco CallManager 2-25

DHCP disabled 2-19

steps and description 2-21

static settings

IP address 5-7

primary DNS server 5-7

primary gateway 5-7

primary TFTP server 5-7

subnet mask 5-7

statistics, network 1-18

status information 1-17

subnet mask 5-7

network setting 6-3

Survivable Remote Site Telephony (SRST) router 6-4

symptom

LCD screen does not display 9-2

phone does not associate with AP 9-3

phone does not register 9-5

phone does not start 9-2

phone has audio problems 9-14

phone has roaming problems 9-15

phone resets 9-11

system log server 9-20

system parameters 4-18

DNS server 4-21

IP address 4-20

primary gateway 4-20

setting 4-18

subnet mask 4-20

TFTP server 4-20

T

TAPS (Tool for Auto-Registered Phones Support) 3-9

task button

export 4-17

import 4-17

task buttons 4-16

TCP

description 2-7

error with IP address 9-29

telephony features

barge 7-4

caller ID 7-5

call forward 7-4

call hold 7-6

call park 7-5

call pickup 7-5

call waiting 7-5

conference 7-5

configuration references 7-4

descriptions 7-4

group call pickup 7-6

meet-me conference 7-7

message waiting 7-7

music-on-hold 7-7

redial 7-7

shared lines 7-8

supported 7-4

transfer 7-8

voice messaging system 7-8

Temporal Key Integrity Protocol, See TKIP

TFTP

default port 9-29

description 2-7

error 9-31

phone setting 6-3

troubleshooting 9-6

TFTP server

assigning to phone 5-9

options 5-9

TKIP

description 2-7

encryption description 2-15

Trace 9-24

trace route

option on phone 9-20

performing 9-24

transfer 7-8

transmission control protocol, See TCP

transmit power menu 9-26

trivial file transfer protocol, See TFTP

troubleshooting

accessing hidden options 9-21

AP settings 9-3, 9-11

Cisco CallManager settings 9-8

configuration utility 9-28

DHCP 9-12

DNS 9-13

DNS settings 9-8

general information 9-17

IP addressing and routing 9-7

logging information 9-20

more information 9-32

network connectivity 9-6

network outages 9-12

phones resetting 9-13

services on Cisco CallManager 9-9

TFTP settings 9-6

VLAN configuration 9-12

Wireless IP Phone 7920 9-1

U

UDP description 2-7

uploading firmware 4-4, 4-26

user datagram protocol, See UDP

users

accessing voice messages A-4

adding to Cisco CallManager 7-13

documentation for A-3

international, supporting B-1

required information A-1

wireless IP phone information A-1

V

verifying

Cisco CallManager settings 9-8

firmware version 1-19

hardware version 1-20

network settings 9-6

VLAN

assigning separate SSIDs 2-12

auxiliary, for voice traffic 2-12

native, for data traffic 2-12

separate voice for QoS 2-12

verifying 9-12

voice messaging system 7-8

voice quality, resolving problems 9-11

voice VLAN 2-12

W

warnings

definition 3-14

for battery disposal 3-15

for battery explosion 3-15

for disposal 3-15

for explosive gas 3-14

for installation 3-14

for plug socket 3-14

for power supply 3-15

for pwer outages 3-14

for short circuit protection 3-15

translations 3-16

WDS, wireless domain server 2-11

welcome message 4-26

WEP 2-8

description 2-8

WEP encryption, description 2-15

WEP key 4-24, 5-19

configuring 5-20, 5-21

setting up encryption 5-19

WiFi (802.11)

description 2-8

WiFi (802.11b) 2-3

Wired Equivalent Privacy, See WEP

Wired Equivalent Privacy key, See WEP key

wireless domain server (WDS) 2-11

wireless IP phone 1-1

wireless IP phone, See Wireless IP Phone 7920

Wireless IP Phone 7920 1-1

adding manually to Cisco CallManager 3-11

adding to Cisco CallManager 3-7

adding using auto-registration 3-8

adding using auto-registration with TAPS 3-9

adding using BAT 3-10

battery 3-17

configuration file 2-18

configuration overview 3-3

configuration requirements 3-1

feature overview 1-3

figure 1-2

installation overview 3-1

installation requirements 3-1

keys 1-2

overview 1-1

phone modes, active and standby 3-24

phone type for Cisco CallManager database 3-11

powering on 3-23

registering 3-7

registering with Cisco CallManager 3-8, 3-9, 3-10

registering with Cisco CallManager prior to 3.3(3) SR1 3-8

supported networking protocols 2-6

troubleshooting 9-1

troubleshooting tips 9-17

wireless local area network, See WLAN

wireless network

optimal voice environment 6-10

wireless network settings

activating 5-21

associated AP MAC address 6-6

associated AP SSID 6-6

authentication 5-12

authentication type 5-15

configuring 6-1

displaying configuration values 5-12, 6-6

LEAP 5-12

network type 6-6

SSID 5-12

WPA-Pre-shared key 5-13

Wireless Protected Access, See WPA

Wireless standard, See WiFi (802.11)

WLAN

components 2-5

configuring network settings 6-1

optimal voice environment 6-10

roaming 2-10

security 2-4

security mechanisms 2-13

voice quality 2-12

WLSM, Wireless LAN Services Module 2-11

WPA

description 2-8

encryption with TKIP, description 2-15

WPA authentication, description 2-14

WPA-Pre-shared key

wireless network setting 5-13

WPA-Pre-shared key authentication, description 2-13

X

XMLDefault.cnf.xml configuration file 2-18