Table Of Contents
Cisco IP Telephony Operating System 2000.2.7 Release Notes
These release notes provide information for Cisco-provided operating system 2000.2.7 and 2000.2.7a, which supports Cisco CallManager, Cisco IP Contact Center Express Edition, Cisco IP Interactive Voice Response, Cisco IP Queue Manager, Cisco Internet Service Node, Cisco MeetingPlace, Cisco Personal Assistant, Cisco Conference Connection, and Cisco Emergency Responder.
This release notes document contains information on the following topics:
Use these release notes in conjunction with the following documents:
•Installing the Operating System on the Cisco IP Telephony Applications Server
This document provides information on installing/upgrading the operating system and applying software updates.
•Cisco IP Telephony Operating System, SQL Server, Security Updates
This document provides information for tracking Cisco-supported operating system, SQL Server, and security files that are available for web download.
•The readme document that posts on the web next to the operating system upgrade
This document provides a list of changes from the last release and additional information on the operating system.
To obtain these documents, click the following URL:
New Hardware Support
Table 1 lists new servers that require Cisco IP Telephony Operating System 2000.2.7 and 2000.2.7a or later.
You can find a list of hardware platforms that support a new installation of OS 2000.2.7 and 2000.2.7a in Installing the Operating System on the Cisco IP Telephony Applications Server.
Table 2 describes the resolved caveats for this version of the operating system
Table 3 provides a list of known caveats.
Note If you have an account with Cisco.com (Cisco Connection Online), you can use the Bug Toolkit to find caveats of any severity for any release. To access the Bug Toolkit, log on to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl
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Obtaining Technical Assistance
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Cisco TAC Website
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Opening a TAC Case
Using the online TAC Case Open Tool is the fastest way to open P3 and P4 cases. (P3 and P4 cases are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using the recommended resources, your case will be assigned to a Cisco TAC engineer. The online TAC Case Open Tool is located at this URL:
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