Cisco CallManager Serviceability Administration Guide, Release 4.1(3)
Microsoft Performance

Table Of Contents

Microsoft Performance

Starting the Microsoft Performance Program

Viewing Performance Statistics

Extending Your Data Display


Microsoft Performance


This chapter provides procedural information for using the Microsoft Performance application with Cisco CallManager.

This chapter contains the following topics:

Starting the Microsoft Performance Program

Viewing Performance Statistics

Extending Your Data Display

Starting the Microsoft Performance Program

You can use the Microsoft Performance application to monitor various conditions on a Cisco CallManager system. For example, you can find the number of calls in progress on a particular Cisco CallManager node at any time or the number of calls attempted on a Cisco CallManager system.

Setting up Performance can yield statistics that are customized to reflect your Cisco CallManager system. For example, you may use the information that Performance returns to manage traffic on the system by monitoring the number of calls in progress at any particular time. (See Figure 23-2.)

This section describes how to start the Performance tool and add Cisco CallManager object counters for monitoring.

Procedure


Step 1 Choose Start > Programs > Administrative Tools > Performance.

The Performance window displays (Figure 23-1).

Figure 23-1 Windows 2000 Performance Monitoring Tool

Step 2 Choose the Cisco CallManager server that you will be monitoring (Figure 23-2). Local computer name is shown by default. To monitor a remote machine, you can overwrite the local computer name with the remote computer name.

Figure 23-2 Set Up Performance Monitoring

Step 3 Use the Explain button to get a description of each available counter.

Step 4 Choose a Cisco CallManager Performance object.

Step 5 Choose the counter or counters that describe the statistics that you want to monitor.

Step 6 Click the Add button to start gathering data for the counters that you specified.


Related Topics

Viewing Performance Statistics

Extending Your Data Display

Viewing Performance Statistics

The statistical data that is retrieved through Performance provides the information that you need for analysis and interpretation of any local or remote Cisco CallManager system. You may choose specific counters to return data describing changing activity levels in your system, or you may choose to react as events occur.

Performance visually formats the statistical data to facilitate your quick comprehension of the state of the system. Using the visual formats provided, you can display Cisco CallManager data in graphical, histogram, or report form.

This section describes how to report Cisco CallManager performance statistics.

Procedure


Step 1 Choose Start > Programs > Administrative Tools > Performance.

The Performance graphical interface (Figure 23-1) displays.

Step 2 Choose the Cisco CallManager system that you will be monitoring. If the system is local, Cisco CallManager detects the name automatically.

Step 3 Click the View Report, View Histogram, or View Chart icon located at the top of the Performance window to graphically display your statistics (see Figure 23-3). Figure 23-4 illustrates Cisco CallManager performance in View Histogram format.


Figure 23-3 View Report Icons

1

View Report Icons


Related Topics

Starting the Microsoft Performance Program

Extending Your Data Display

Extending Your Data Display

Each report form offers a different visual rendition of the statistical data. You can repeat the process to choose the most effective display.

You can add counters from other objects to see how dynamic data affects your Cisco CallManager data. For purposes of illustration, Figure 23-4 shows active operating system conditions with inactive Cisco CallManager data. When your Cisco CallManager data is added, you can interpret that information in the context of any number of system counters.

By combining standard counters with the Cisco CallManager criteria, you get a clear picture of your systems, so you can manage them more efficiently.

Figure 23-4 Line Graph of Static Call Data