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Cisco Unified Communications Manager (CallManager)

Release Notes for Cisco CallManager Release 3.0(10)

Table Of Contents

Release Notes for Cisco CallManager Release 3.0(10)

Contents

Introduction

System Requirements

Determining the Software Version

Related Documentation

New and Changed Information

New Software Features for Release 3.0(10)

Customer Enterprise Directory Integration Component for Microsoft Active Directory and Netscape Directory Server

Backup Utility

Important Notes for Release 3.0(10)

Compatibility Matrix

Service Parameters

New Software Features in Release 3.0(9)

User Interface Enhancement

Service Parameters

New Software Features in Release 3.0(8)

Strong Encryption

Global Call ID

New Software Features in Release 3.0(7)

Important Notes for Release 3.0(7)

Service Parameter Restart Conditions

Cisco IP Phone 7910 and Cisco IP Phone 7940 Compatibility Issue

New Software Features in Release 3.0(6)

Cisco WebAttendant

Tech Prefixes

Service Parameter

Important Notes for Release 3.0(6)

Cisco IP Phone 7910 and Cisco IP Phone 7940 Compatibility Issue

New Hardware and Software Features in Release 3.0(5a)

Support for New Cisco IP Phones

TAPI 2.1 and JTAPI 1.2 Service Providers

Multicluster Scalability and ITU-T H.323 Enhancements

Cisco IP Phone Services on Cisco Pixel-Based Display Phones

Corporate Directory Dialing from Cisco IP Phones

Additional MGCP Support for Cisco VoIP Gateways

Cisco VG200 FXO Hookflash Support

AMIS-A Support

User Interface Enhancements

Important Notes for Release 3.0(5a)

Computer Telephony Integration

BAT Reinstallation

IOS Version

Intercluster Trunk Configuration

Cisco CallManager Integration with Corporate LDAP Directories

Cisco IP Phone 7910 and Cisco IP Phone 7940 Compatibility Issue

Resolved Caveats

Resolved Caveats - Release 3.0(10)

Resolved Caveats - Release 3.0(9)

Resolved Caveats - Release 3.0(8)

Resolved Caveats - Release 3.0(7)

Resolved Caveats - Release 3.0(6)

Resolved Caveats - Release 3.0(5a)

Open Caveats

Open Caveats for Cisco CallManager Release 3.0(10)

Documentation Updates

New Service Parameters

Service Parameters

Server Name Change

Running Show Tech

Changes

Default Value Changed for SdlTraceTotalNumFiles Service Parameter

Omissions

Cisco CallManager Service Parameters

Cisco TFTP Service Parameters

Cisco Messaging Interface Service Parameters

Cisco IP Voice Media Streaming Service Parameters

Cisco Enterprise Service Parameters

Errors

Incorrect Name of MwiSearchSpace Service Parameter

Incorrect Definition for HoldType and ToneOnHoldTime

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Contacting TAC by Using the Cisco TAC Website

Contacting TAC by Telephone


Release Notes for Cisco CallManager Release 3.0(10)


Original CCO appearance: June 20, 2001
Revised: July 2, 2001

These release notes describe the new features and caveats for Cisco CallManager Release 3.0(10).

For a list of the open and resolved caveats for Cisco CallManager Release 3.0(10), see "Resolved Caveats" section and "Open Caveats" section. These release notes are updated every maintenance and major release.

Use these release notes in conjunction with the Installing Cisco CallManager Release 3.0(10) document, located on Cisco Connection Online (CCO), and the Cisco Documentation CD-ROM. The Installing Cisco CallManager Release 3.0(10) document is also packaged with your CDs or convergence server.

Access the latest software upgrades and release notes for Cisco CallManager 3.0(10) on Cisco Connection Online (CCO) at

http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr.

Contents

These release notes discuss the following topics:

Introduction

System Requirements

Related Documentation

New and Changed Information

Resolved Caveats

Open Caveats

Documentation Updates

Obtaining Documentation

Obtaining Technical Assistance

Introduction

Cisco CallManager, a network business communication system, provides high-quality telephony over IP networks. Cisco CallManager enables the conversion of conventional, proprietary, circuit-switched PBXs to multiservice, open LAN systems.

System Requirements

Make sure Cisco CallManager Release 3.0 is installed and configured on a Cisco Media Convergence Server. You may also install Cisco CallManager on a Cisco-approved Compaq server configuration or a Cisco-approved IBM server configuration.


Caution The installation will not complete if you do not follow the exact configuration.

Access the correct Cisco-approved server configuration for IBM server or Compaq server at

http://www.cisco.com/go/swonly/

For other system hardware component information and system requirements, refer to Installing Cisco CallManager Release 3.0(10).

Determining the Software Version

To determine the software version of Cisco CallManager 3.0(10), open Cisco CallManager Administration; then click Details on the main Cisco CallManager Administration page. The following information displays:

Cisco CallManager System version

Cisco CallManager Administration version

Database information and database DLL versions

Related Documentation

The following list shows related documents for Release 3.0(10) of Cisco CallManager:

Installing Cisco CallManager 3.0(10)

Quick Start Guide for Cisco CallManager Release 3.0

Cisco CallManager Administration Guide for Release 3.0(5)

Troubleshooting Guide for Cisco CallManager Release 3.0(5)

Cisco IP Phone 7900 Family Administration Guide

Configuring Remote Serviceability for Cisco CallManager Release 3.0

Using Cisco CallManager Trace Gathering Tool for Diagnostic Traces

Cisco WebAttendant Quick Start Guide

Cisco WebAttendant User Guide

Cisco JTAPI Developer Guide

Cisco TAPI Developer Guide

Software License Agreement

New and Changed Information

New Software Features for Release 3.0(10)

Cisco CallManager Release 3.0(10) adds features and provides additional workarounds to open caveats and resolves caveats.

Refer to "Resolved Caveats - Release 3.0(10)" section, "Open Caveats" section, and the "Important Notes for Release 3.0(10)" section for more information.

Customer Enterprise Directory Integration Component for Microsoft Active Directory and Netscape Directory Server

Cisco CallManager Release 3.0(10) supports the customer enterprise directory integration component for Microsoft Active Directory and Netscape Directory Server.

The enterprise directory integration component allows the customers' enterprise directories to maintain the association of devices to users. Using these directories, administrators can add users manually or link to them from an existing corporate Lightweight Directory Access Protocol (LDAP) directory.

To read installation instructions, refer to http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr.

Backup Utility

The Backup Utility now creates backup files with the .sti extension instead of using the .tar extension.

If you have .tar files already on your system, such as from an upgrade, the Backup Utility restores those files as well, but all current back ups are saved as a .sti extension.

Important Notes for Release 3.0(10)

Compatibility Matrix

Table 1 Compatibility Matrix

Component/Application
Version Tested

Cisco Unity

2.4.6.102

Cisco Unity TSP

1.0.0.28

Cisco Personal Assistant

1.1

Apps

2.1 and 2.2

Cisco Customer Response Application

2.2

IOS

12.2(2T)

Cisco WebAttendant

3.0(3.36)

Cisco IP SoftPhone

1.1(1), 1.1(2) and 1.2(1)

ICD

2.1(1a)

Firmware:Cisco IP Phone 7960

P003D310

Firmware: Cisco IP Phone 7940

P003D310

Firmware: Cisco IP Phone 7910

P004D310

IPCC/ICM

Do not upgrade to Cisco CallManager Release 3.0(10)

JTAPI

1.1(1.19)

TAPI

3.0(1.18)


Table 1 lists versions with which Cisco CallManager 3.0(10) has been tested.

Service Parameters

During an upgrade, Cisco CallManager does not overwrite service parameter values that the system administrator manually configures in Cisco CallManager Administration.

New Software Features in Release 3.0(9)

The following section contains new and changed software features in Cisco CallManager Release 3.0(9).

User Interface Enhancement

A new configuration parameter check box exists on the Cisco CallManager Administration H.323 Gateway Configuration Web page. This allows a H.225D to "run on every node." If you select this option (by default it is on), theH.225D runs on every node.

When upgrading an existing system, your current configuration remains.


Note See CSCdt40606 in the Resolved Caveats - Release 3.0(9) section for more information.


Service Parameters

Cisco CallManager Release 3.0(9) supports new service parameters.

Refer to Table 9 for a complete listing of all service parameters, which includes descriptions and default values, that were not included in Release 3.0(5) of Cisco CallManager Administration Guide.

New Software Features in Release 3.0(8)

The following sections contain new and changed software features in Cisco CallManager Release 3.0(8).

Strong Encryption

Cisco CallManager Release 3.0(8) contains low encryption (56-bit or less) in all of its components.

Access the Download Cryptographic Software link from the main CCO download location at http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr for applications that contain 128-bit encryption, such as, TNDconnect.exe (Bridged Telnet application) and DC directory .dll extensions.


Note Versions preceding Cisco CallManager Release 3.0(8) included TNDconnect.exe (Bridged Telnet application) and DC Directory .dll extensions. These files contain strong encryption (128-bit).


Global Call ID

The TAPI Service Provider (TSP) Version 3.0, which is packaged with Cisco CallManager 3.0, supports Global Call ID.

Applications use the Global Call ID to identify a specific call as it traverses various resources in the Cisco CallManager. For example, a Call Center application uses Global Call ID to track a call that comes into a CTI route point, gets redirected to a CTI port, and terminates at an Agent IP phone.

New Software Features in Release 3.0(7)

Cisco CallManager Release 3.0(7), a maintenance release, adds no new features. Refer to the "Resolved Caveats - Release 3.0(7)" section for more information.

Important Notes for Release 3.0(7)

Service Parameter Restart Conditions

If you modify any of the service parameters in the following list, you must restart the Cisco CallManager 3.0(7) before the modifications take effect.

Digital Port

Ethernet Phone Port

Analog Port

MGCP Listen Port

MGCP Keep-alive Port

MessageWaitingOffDN

MessageWaitingOnDN

StatisticsEnabled

MaxDaResponseTimeoutErrorCount

MaxTotalNumberOfRegisteredCallingEntities


Note The service parameter restart conditions apply to all versions up to an including Cisco CallManager 3.0(7).



Note Refer to Table 9 for more information on service parameter definitions and defaults.


Cisco IP Phone 7910 and Cisco IP Phone 7940 Compatibility Issue

Cisco IP Phone 7910 and Cisco IP Phone 7940 are only supported by Cisco CallManager Release 3.0(5a) and higher. If you are running an earlier version, you must upgrade to a later version at http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr.

New Software Features in Release 3.0(6)

The following sections contain new and changed hardware and software features in Release 3.0(6) of Cisco CallManager.

Cisco WebAttendant

Cisco WebAttendant supports the traditional role of a manual attendant console. Associated with a Cisco IP Phone, the application allows the attendant to quickly accept and dispatch calls to enterprise users. An integrated directory service provides traditional busy lamp field (BLF) and direct station select (DSS) functions for any line in the system. The application is Web-enabled and, therefore, portable to Windows 98, NT, and 2000 platforms.

As one of its primary benefits over traditional attendant console systems, Cisco WebAttendant monitors the state of every line in the system to efficiently dispatch calls. The absence of a hardware-based line monitor device offers a much more affordable and distributable manual attendant solution than traditional consoles.


Note Each Cisco CallManager in a cluster can process as many as 2000 Cisco WebAttendant calls per hour.


Tech Prefixes

Cisco CallManager Release 3.0(6) supports tech prefixes in the Gatekeeper. To properly configure the Cisco CallManager to register with a tech prefix you must go to service parameters and perform the following steps:


Step 1 Choose Cisco CallManager.

Step 2 Choose Cisco CallManager from Configured Services.

Step 3 Enter GateKeeperSupportedPrefix in the Params section.

Step 4 Choose String as the type.

Step 5 Click update.

Step 6 Select GateKeeperSupportedPrefix from the Configured Service Parameters.

Step 7 Add the proper value; i.e., 1#, 2#, etc. Only one tech prefix is allowed.

Service Parameter

Cisco CallManager Release 3.0(6) supports a new service parameter.

MaxCTIConnections—This parameter sets the maximum number of simultaneous active CTI connections between an application and the Cisco CallManager. The default value is 400 connections.


Note Refer to Table 9 for more information on service parameter definitions and defaults.


Important Notes for Release 3.0(6)

Cisco IP Phone 7910 and Cisco IP Phone 7940 Compatibility Issue

Cisco IP Phone 7910 and Cisco IP Phone 7940 are only supported by Cisco CallManager Release 3.0(5a) and higher. If you are running an earlier version, you must upgrade to a later version at http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr.

New Hardware and Software Features in Release 3.0(5a)

The following sections contain new and changed hardware and software features in Release 3.0(5a) of Cisco CallManager.

Support for New Cisco IP Phones

These new phone models, Cisco IP Phone 7910, Cisco IP Phone 7910-SW+, and Cisco IP Phone 7940, broaden the product line of Cisco IP phones.

Cisco IP Phone 7910—This is a single-line Cisco IP Phone with the following features:

Two-line, 24-character display

Four fixed function buttons (Line, Hold, Transfer, Settings)

Six programmable buttons

Hands-free dialing speaker

Single 10 BaseT (RJ-45) connector

Message waiting indicator

Provision for either inline or local plug power

Cisco IP Phone 7910-SW+—This is a single-line Cisco IP Phone with the following features:

Two-line, 24-character display

Four fixed function buttons (Line, Hold, Transfer, Settings)

Six programmable buttons

Hands-free dialing speaker

Dual 10/100 BaseT (RJ-45) connectors into dual port 10/100 BaseT switch

Message waiting indicator

Provision for either inline or local plug power

Cisco IP Phone 7940—This is a two-line Cisco IP Phone with the following features:

Line buttons assignable as either lines or speed dials

Pixel-based display

Four soft keys with context-sensitive features

Five fixed function buttons (Messages, Services, Information, Directory, Settings)

Full-duplex speakerphone

Message waiting indicator

Dual 10/100 BaseT (RJ-45) connectors into dual port 10/100 BaseT switch

Provision for either inline or local plug power

TAPI 2.1 and JTAPI 1.2 Service Providers

The Microsoft Telephony Application Programming Interface (TAPI) and Java Telephony API (JTAPI) service providers enable development of sophisticated, converged multimedia applications. These APIs support the following Cisco applications in this release:

Cisco IP SoftPhone

Cisco IP Contact Center

Cisco IP Interactive Voice Response System

Cisco IP Auto Attendant

E-Services Application Engine

In addition, third-party software vendors may develop applications using these APIs. This release does not support Service Providers Interface redundancy.

Multicluster Scalability and ITU-T H.323 Enhancements

Cisco CallManager Release 3.0(5a) adds the following scalability and ITU-T H.323 enhancements for multicluster environment in which call admission control is provided by Cisco's H.323 gatekeeper, the Cisco Multimedia Conference Manager (MCM):

Simpler configuration—Previous versions of Cisco CallManager required all Cisco CallManagers in separate clusters to be configured in the Cisco MCM as a source address/destination address (SA/DA) pair. Registration by cluster pairs meant that for a ten-site system, 90 (9 x 10) separate entries would be required in the Cisco MCM configuration. Also, because the SA/DA name required a hexadecimal address, configuration at the Cisco MCM and in the Cisco CallManager database was error prone. Cisco CallManager Release 3.0(5a) allows individual gatekeeper-controlled Cisco CallManagers to be configured at the Cisco MCM and allows a Cisco CallManager host name or dotted decimal IP address to be used instead of a hexadecimal address.

More efficient Cisco CallManager to H.323 Gatekeeper registration—Cisco CallManager can register to the Cisco MCM using full RRQ upon Cisco CallManager initialization. Subsequent RRQs are periodically sent to the gatekeeper as a keep-alive function. In Cisco CallManager Release 3.0(5a) the lightweight RRQ format of H.225 RAS specification is used to reduce periodic-processing burden on the Cisco MCM CPU.

Admission Request (ARQ) enhancements—When an intercluster call is initiated, the gatekeeper-controlled Cisco CallManager in a cluster issues the E.164 address of the destination in its ARQ to the MCM. Also, the gatekeeper-controlled Cisco CallManager in the source cluster accepts the IP address of the destination device in the resulting Admission Confirm (ACF) message.

Gatekeeper-controlled Cisco CallManagers, during the initial RRQ, send a full E.164 address range Cisco MCM—Cisco MCM will accept the registration now that it is aware of the full E.164 address range of the cluster associated with that gatekeeper-controlled Cisco CallManager. Future enhancements to the Cisco MCM software will include the ability for Cisco MCM to automatically add the address ranges to the Cisco MCM dial plan.

Cisco IP Phone Services on Cisco Pixel-Based Display Phones

Cisco IP Phone 7940 and Cisco IP Phone 7960 have an HTTP client with an XML parser. When a user presses the Services fixed-function button, the HTTP client will attach to a preconfigured (by the administrator) URL. This URL will display a menu of available HTML/XML services for the user. These services are normally located on an HTTP server separate from the Cisco CallManager or applications server. When the user selects one of the services, the service emits XML tags to the same phone according to the design behavior of the service. XML tags for menu display, item selection, graphics display, and character display are available. Customers may create HTML/XML services that are accessible to pixel-based Cisco IP Phone displays.


Note The eXtensible Markup Language (XML) Application Programming Interface (API) is available for end-user application development. The description of this API is documented in Cisco IP Phone Services Application Development Note, which is available for download from CCO at http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/ under the category "Third-Party Application Development Guides."

Assistance to resolve bugs in the API is available through TAC. Assistance for application development is not available through TAC. Applications development assistance will be made available in the near-term through a specifically tasked help desk. Until that help desk is available, application development support is not available for the XML API.


Corporate Directory Dialing from Cisco IP Phones

The Cisco IP Phone 7940 and Cisco IP Phone 7960 display a menu of directories when a user presses directories. When the user selects Corporate Directory from the menu, the phone presents the option of specifying characters to find the destination user's first name, last name, or directory number. The user may enter any number of characters in any of these fields, then press Search. An HTTP request goes to an HTML service, which queries the embedded Cisco CallManager directory. The HTML service then delivers, through XML tags, the complete listing of matched user entries to the phone's display. The user may then scroll to select the destination entry and press Dial to initiate the dial sequence to that destination.

Additional MGCP Support for Cisco VoIP Gateways

Media Gateway Configuration Protocol (MGCP) support provides two primary benefits over H.323 support. First, MGCP provides a centralized dial plan. An H.323 network requires that the dial plan for each gateway be statically configured. Every dial plan change requires updating the dial plan in every gateway. MGCP provides centralized dial plan configuration support at the Cisco CallManager.

Cisco CallManager Release 3.0(5a) adds MGCP support for the following Cisco VoIP gateways:

Cisco 2600 Series gateways with FXS and FXO analog interfaces

Cisco 3600 Series gateways (362X, 364X, 366X) with FXS and FXO analog interfaces


Note At Cisco CallManager Release 3.0(5a), MGCP code support in the 36XX router/gateways was not complete. Once complete and tested, these gateways will be supported in an AVVID network.


Cisco VG200 FXO Hookflash Support

The added Cisco VG200 FXO hookflash support Symbol NetVision Phones, which are configured as H.323 client devices. The Cisco VG200 can be configured to provide hookflash feature support from H.323 NetVision phones through Cisco VG200 FXO ports attached to PBXs. The NetVision Phones issue H.245 messages through the Cisco CallManager to Cisco VG200 FXO gateways on initiation by the user of PBX functions. The Cisco VG200 gateway interprets the signals and translates them to an FXO hookflash followed by a PBX-specific feature code.

AMIS-A Support

Signaling within the Skinny Gateway Control Protocol client and Skinny Gateway stacks in Cisco CallManager has been extended to properly interpret and pass out-of-band equivalent signals for "A," "B," "C," and "D" DTMF signals. These additional signals can be passed from AMIS-A compliant messaging system through the Cisco AVVID network, out of TDM networks to another AMIS-equivalent voice messaging system. The capabilities allowed include the ability to reply to and forward messages from one messaging system to another.

User Interface Enhancements

Cisco CallManager Release 3.0(5a) makes the following enhancements to the Cisco CallManager Administration configuration pages:

Cisco IP Phone Services Configuration—This new page enables administrators to add, modify, or delete Cisco IP Phone services to which users can subscribe to at their site. To access this page from the main Cisco CallManager Administration page, select Feature > Cisco IP Phone Services.

Cisco uOne Port Wizard—The Cisco uOne Port Wizard enables administrators to quickly configure ports associated with a Cisco uOne messaging server to the Cisco CallManager database. To access the wizard from the main Cisco CallManager Administration page, select Device > Cisco uOne Port; then, click the Cisco uOne Port Wizard link.

CTI Route Point Configuration—This new page enables administrators to add, modify, and delete CTI route points. A CTI route point is a virtual device that can receive multiple, simultaneous calls for the purpose of application-controlled redirection. Applications that use CTI route points include the Cisco IP Interactive Voice Response System. To access this page from the main Cisco CallManager Administration page, select Device > CTI Route Point.

CTI Port Configuration—This new page enables administrators to add, modify, and delete a CTI port configuration. CTI ports are virtual devices that are used by software-based Cisco CallManager applications such as Cisco SoftPhone, Cisco AutoAttendant, and Cisco IP Interactive Voice Response (IVR). To access this page from the main Cisco CallManager Administration page, select Device > Phones; then, select CTI Ports.

Gatekeeper Configuration—You can now access gatekeeper configuration as a separate configuration page where administrators can configure one gatekeeper, or Cisco MCM, per Cisco CallManager cluster. A gatekeeper device supports the H.225 RAS message set used for call admission control, bandwidth allocation, and dial pattern resolution. To access this page from the main Cisco CallManager Administration page, select Device > Gatekeeper.

Cisco WebAttendant Configuration—A new set of added pages enables administrators to configure Cisco WebAttendant pilot points, hunt groups, and users. To access this page from the main Cisco CallManager Administration page, select Service > Cisco WebAttendant.

Gateway Configuration—The modified Cisco CallManager Administration interface includes support for additional MGCP gateways, such as Cisco 2600 Series gateways with FXS and FXO analog interfaces. The MGCP gateway configuration no longer appears as a separate menu item under Device. To access gateway configuration pages from the main Cisco CallManager Administration pages, select Device > Add a New Device; then, select Gateway from the drop-down listbox menu.

Important Notes for Release 3.0(5a)

Computer Telephony Integration

Computer Telephony Integration serves as the base interface to Cisco CallManager for TAPI and JTAPI applications as well as direct CTI applications such as Cisco WebAttendant. Cisco CallManager 3.0(5a) allows you to control CTI application usage on a per-user basis. You can enable CTI application use for a particular user by browsing to entry in the User->Global Directory in the Cisco CallManager Administration Console and selecting the "Enable CTI Application Use" checkbox.


Note By default, CTI application use is disabled for all users.


In addition, Cisco CallManager 3.0(5a) also enforces a limit of 400 concurrent CTI connections per Cisco CallManager server. Each CTI application opens a single CTI connection to the Cisco CallManager on successful initialization. Alive CTI connection is required for the application to function.


Note A CTI connection is simply a TCP connection between the CTI application and the Cisco CallManager server and is distinct from a CTI port that is a virtual device.


The following example highlights the difference:

The Cisco IP Interactive Voice Response System typically opens several CTI route points and CTI ports; it will always open a single CTI connection to a Cisco CallManager in the cluster. The 400 connection limit applies to the CTI connection and not the CTI ports or route points.

BAT Reinstallation

Administrators must reinstall BAT after installing Cisco CallManager 3.0(5a) because of a change made to the database.

IOS Version

The Cisco CallManager Release 3.0(5a) was tested with IOS 12.1(3x)XI2.

Intercluster Trunk Configuration

An intercluster trunk, a virtual h.323 gateway, interlinks Cisco CallManagers in different clusters. Beginning with Cisco CallManager Release 3.0(4), intercluster trunks were configured differently. To ensure redundancy and proper failover operation, each cluster must configure an intercluster trunk to each Cisco CallManager in the remote cluster with which it shares a link.

For example, assume that you are configuring intercluster trunks among three Cisco CallManager clusters: Cluster-1, Cluster-2, and Cluster-3C:

Cluster-1 has three Cisco CallManagers: CCM-A, CCM-B, and CCM-C.

Cluster-2 has two Cisco CallManagers: CCM-D and CCM-E.

Cluster-3 has two Cisco CallManagers: CCM-F and CCM-G.

In the preceding scenario, you must configure 14 intercluster trunks to ensure redundancy:

Cluster-1 configures 4 intercluster trunks (to CCM-D and CCM-E in Cluster-2 and CCM-F and CCM-G in Cluster-3).

Cluster-2 configures 5 intercluster trunks (to CCM-A, CCM-B, and CCM-C in Cluster1 and to CCM-F and CCM-G in Cluster-3).

Cluster-3 configures 5 intercluster trunks (to CCM-A, CCM-B, and CCM-C in Cluster-1 and to CCM-D and CCM-E in Cluster-2).


Note If you add another cluster to this example configuration and you still want to maintain the intercluster links, you must modify the configuration for each cluster to add the necessary links between the cluster to all of the Cisco CallManagers in the new cluster. You must also configure the new cluster with intercluster trunks to all of the Cisco CallManagers in the existing clusters.


Cisco CallManager Integration with Corporate LDAP Directories

Cisco CallManager integration with corporate LDAP directories, such as Microsoft Active Directory and Netscape Directory Services, is not available in Cisco CallManager Release 3.0(5a). The availability of this feature will be announced at a later date, pending completion of integration testing

Cisco IP Phone 7910 and Cisco IP Phone 7940 Compatibility Issue

Cisco IP Phone 7910 and Cisco IP Phone 7940 are only supported by Cisco CallManager Release 3.0(5a) and higher. If you are running an earlier version, you must upgrade to a later version at http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr.

Resolved Caveats

Resolved Caveats - Release 3.0(10)

Table 2 lists and describes Caveats that were resolved in Cisco CallManager Release 3.0(10).


Note If you have an account with Cisco.com (Cisco Connection Online), you can use the Bug Toolkit to find caveats of any severity for any release.

To access the Bug Toolkit, log on to http://www.cisco.com/support/bugtools.


Table 2 Cisco CallManager Release 3.0(10) Resolved Caveats 

DDTS Number
Summary
Explanation

CSCdr51841

When a shared line appearance is updated, all line appearances change.

When the shared line is changed, only this one appearance now changes.

CSCdr81185

Windows Media Player may crash when streaming media.

A problem existed with the co-existence of a TAPI service provider and the Windows Media Player. If a TAPI service provider is installed, the Windows Media Player may hang or generate an error message when streaming media.

A Cisco CallManager code change corrects this behavior.

CSCds20015

Cisco IP Phone7960 P3 port does not forward for first 9 seconds after link-up.

A Cisco CallManager code change adds a service parameter to Settings/Network Configuration/Forwarding Delay YES/NO.

Set to YES for connecting two switches. Set to NO for connecting a PC\workstation.

The default setting designates Forwarding Delay YES.

CSCds43704

Call looping uses CPU and other resources in Cisco CallManager.

A Cisco CallManager code change fixes this problem.

CSCds74822

Service Configuration application does not function properly.

A Cisco CallManager code change fixes this behavior.

CSCds82957

SQL database does not properly instruct Cisco CallManager to start after upgrade.

DBLR used code that was not setting up CDR connection strings. This situation prevented Cisco CallManager from coming up. The new code retries the CDR setup until it completes.

CSCdt29182

Analog gateway sends caller name to Cisco CallManager in calling party number IE.

The code now ensures forward and backward capability to correct this behavior.

CSCdt31211

A forwarded call to a particular cellular phone on a Cisco CallManager disconnects.

When Cisco 7960 IP Phone with Cisco CallManager 3.0(7) redirects (forwards) a call from PSTN to the AU phone via PRI with WS-X6608-T1 gateway or Cisco Digital Access Gateway DT24+, PSTN side terminates the forwarded call and the originator phone receives no ringback tone.

A code change fixes this problem.

CSCdt41472

Cisco WebAttendant client cannot log in because the UserID is already reported as logged in.

This results from a problem with the verbiage on the display. A message now displays to say that the device was not found, instead of showing that the login failed.

CSCdt41479

Cisco WebAttendant client install does not have default port number of 4321.

When the Cisco WebAttendant client is installed, the default value "4321" is in the TcdSrv Listen Port.

CSCdt41493

Cisco WebAttendant selects operating system web browser to create client shortcut.

The Cisco WebAttendant shortcut in the Start Menu will now open Cisco WebAttendant with Microsoft Internet Explorer.

CSCdt42403

User loses a call after transferring toward a busy line.

A Cisco CallManager code change corrects this behavior. This item duplicates CSCdt45632, CSCdt82239, and CSCdr58998.

CSCdt47805

High CPU usage during directory searches from Cisco IP Phone 7960 occurs.

This only occurred when 3-4 phones were set to simultaneously do a corporate directory search with blank search criteria that the publisher CPU hits 95+% for 10-20 seconds.

CSCdt46334

Bandwidth does not release to pool after normal call clearing.

A Cisco CallManager code change corrects this behavior.

CSCdt49472

User cannot assign an all-numeric pattern to Gatekeeper-controlled H.225 device.

A code change allows entry of numeric patterns.

CSCdt51077

User cannot use hostname as Cisco CallManager server name when primary DNS suffix is set.

The software now allows a user to use hostname as Cisco CallManager server name when primary DNS suffix is set.

CSCdt59773

Cisco IP Phone 7960 is susceptible to a ping attack and may crash and reboot.

This occurred when scrolling through various menus on the phone while it is under a ping attack. This no longer occurs.

CSCdt62462

Synchronous Data Link (SDL) router service stopped.

A Cisco CallManager code change corrects this behavior.

CSCdt65935

CallForward SDL update does not work (SsapiPtr->SsDbChangeFwdInfoReq).

A Cisco CallManager code change puts in an alarm to collect more information when the Cisco CallManager fails to update the local database tables when it receives change notification from database layer.

CSCdt66312

Message Waiting Indicator (MWI) stays off when message is left while SP is up, but line is closed.

A newer version of Cisco Unity TSP appears to have made this caveat unreproducible.

CSCdt71276

Backing up Media Convergence Server takes about 50 minutes; in previous versions, this took much less time.

The priority of the backup engine was reduced, so it does not interfere with the operation of the Cisco CallManager.

A code change corrects this behavior, so the backup takes less time.

CSCdt71631

Name changes to partitions do not take effect until the Cisco CallManager reboots.

A code change ensures that, after changing the name of partition, the renaming will take effect without restarting database layer and calling search space.

CSCdt72448

"lineGetCallInfo" fails after call transitions from CONF to IDLE.

If an application tries to do a lineGetCallInfo on a call that has transitioned from the CONFERENCED state to the IDLE state, the TSP returns LINEERR_OPERATIONFAILED.

The problem occured on Cisco CallManager 3.0(6) with TSP 3.0(0.42).

CSCdt72868

The existing route pattern update fails.

A Cisco CallManager code change inserts an alarm to collect more information when the Cisco CallManager fails to update the local database tables when it receives change notification from database layer.

CSCdt73576

Deleting multiple CTI route points causes a JavaScript runtime error.

A modification fixes the JavaScript error.

CSCdt74051

Pilot point stops working after TCD stops and starts.

A Cisco CallManager code change corrects this behavior.

CSCdt74385

A need exists for CDR globalCallID_callid to be more than 20 bits.

The code now allows globalCallID to be 24 bits so that the CDR database can hold more than 1,048,575 unique records.

CSCdt74871

A need exists to delete unassigned directory numbers from previous versions.

Directory numbers now disappear from this list after upgrade.

CSCdt75620

A need exists for TAPI dwCalledID to reflect original called party.

A code change ensures that TAPI dwCalledID reflects the original called party.

CSCdt75990

Calls with compatible regions and capabilities fail.

A code change resolves this behavior.

CSCdt78337

If call park range overlaps at pattern, Cisco CallManager router thread may stop.

If call park range overlapped an external dial pattern, and you dialed one of the call park numbers, Cisco CallManager may have displayed a router thread stopped error.

A code change corrects this behavior.

CSCdt80375

Cisco Access Digital Trunk Gateway DT-24+ may not reregister after failure.

Rare circumstances can lead Cisco CallManager to perceive a Cisco Access Digital Trunk Gateway DT-24+ D-channel as still online when, in reality, it is down and has unregistered with the Cisco CallManager. This causes CallManager to bar the Cisco Access Digital Trunk GatewayDT-24+ from reregistering because it perceives the D-channel to be up.

A Cisco CallManager code change corrects this behavior.

CSCdt82340

Cisco CallManager does not restart when experiencing race condition.

Cisco CallManager software modification in the initilization procedure makes it exit abnormally when there is a problem (exception returned from DBL) with initializing the CDR thread.

CSCdt83029

When an extension has a call on hold and an active call, the held call does not disconnect when each caller hangs up on the call.

CTI now sends an event indicating that the call on HOLD and an active call exist, and the active call hangs up.

CSCdt83360

After Cisco CallManager is upgraded, some services do not appear.

A code change extends the services URL maximum length to beyond 128 characters.

CSCdt83902

User cannot answer a consult transfer.

The fix releases the answer thread when applications invoke an answer request on a consult call that is cleared due to transfer.

CSCdt84284

AVVID: Cisco WebAttendent client does not have access to wausers share.

Microsoft security is inherited, which in certain sites, caused problems where adminstrators changed security settings at higher point than the WAUSERS directory, which then prevented domain users from accessing the data with the advertised method.

CSCdt84616

Blind transfer from voice mail to MeetMe does not bridge audio.

A code change enables transfer to work properly.

CSCdt86530

AVVID:SMDI LTN does not increment across PRI spans

The solution allows SMDI port to increment accross PRI spans.

CSCdt86741

Pressing the line soft key button does not answer call.

A code change allows the user to answer the phone by pressing the line button.

CSCdt88683

Transfer button fails with call waiting enabled.

A code change resolves this behavior.

CSCdt91200

A Cisco Media Convergence Server backup operation hangs when manually initiated.

A Cisco CallManager code change corrects this behavior.

CSCdt91533

Changes to ringlist.xml can cause phone-booting loop.

The problem occurred because the phone was resetting after the ring list was shortened.

CSCdt91824

A need exists for a method to clear stale held calls.

A code change allows applications to clear a connection in a stale or disconnected state.

CSCdt92019

No events occur to third party when second party drops consult transfer call.

This problem occurred using the Cisco TSP that is bundled with Cisco CallManager 3.0(8). The problem intermittently occurred about one in four times.

Cisco CallManager code change corrects this behavior.

CSCdt94077

Device tables do not update correctly after failover occurs.

Calls going out through a digital gateway were being dropped after one Cisco CallManager in a cluster fails in a certain way (links to other Cisco CallManagers in the cluster stay up, even though its devices fail over), and its phones and gateways have registered with the backup Cisco CallManager.

A user running Cisco CallManager Release 3.0(8) or earlier in a clustered environment more likely encounters this problem.

A Cisco CallManager code change corrects this behavior.

CSCdt94179

Redirect fails, and subsequent redirect gets no response.

A Cisco CallManager code change ensures that orphaned destinations get cleaned up properly during a redirect of the originator.

CSCdt95027

Cisco CallManager does not allow simulated phones to register.

Any device, which during registration sends the MaxFramePacketSize as zero during registration, cannot register with the Cisco CallManager.The device needs to send the correct capabilities to be able to register.

CSCdt95612

When a user right-clicks on the backup utility icon in the task tray, then clicks somewhere on the desktop, part of the popup menu remains on the screen.

A Cisco CallManager code change corrects this behavior.

CSCdt95934

After Cisco CallManager is upgraded, the Cisco CallManager server IP address changes to the Cisco CallManager DNS name.

To correct this caveat, the database layer now resolves the host name and IP address better.

CSCdt96338

The simultaneous call limit for H.323 device equals 248 when it should be 360.

Intercluster calls stop at 248 active calls per H.323 device. A code change allows 360 calls to be in place simultaneously.

Users experience this problem only with Cisco CallManager Release 3.0(8) or earlier.

CSCdt96745

H.245 negotiation fails on intercluster trunk for forwarded call.

In certain scenarios, when a call across an intercluster trunk is forwarded to another gateway, the call will fail due to a Media Capabilities Exchange timeout. This has only been observed when the subscriber machines in a cluster are up. This behavior no longer exists in Cisco CallManager Release 3.0(10).

CSCdu00792

Calls were getting dropped for constant delay.

When large packet delays were inserted between gateways and Cisco CallManager, some timers were expiring.

The code change compensates several internal timers for inaccuracy and sets a higher minimum default value for the configurable timer MediaExchangeTimeout.

Only customers who install Cisco CallManager 3.0(10) for the first time receive this bug fix. A customer who upgrades to Cisco CallManager 3.0(10) does not get this bug fix.

CSCdu02128

A race condition can cause transfer table corruption.

A code change prevents the race condition from occurring.

CSCdu03062

RDNIS does not appear in Q931 message.

The RDNIS was sometimes not being sent out the digital gateway, even though the Redirecting Number IE Delivery box is checked in the gateway configuration.

CSCdu04286

After conferencing, if only two parties are left in the conference, TAPI redirect causes both parties to be dropped instead of just the one doing the redirect.

A Cisco CallManager code change corrects this behavior.

CSCdu05420

Locations bandwidth takes more than 20 hours to free up.

Although this problem could not be exactly reproduced, from the provided trace we gather that a problem with media occurs when media are being set up and then torn down before completing the set up.

CSCdu05485

Sending out 3.1 kHz causes problems for some calls. This occurs when using the Cisco Catalyst 6000 E1.

A Cisco CallManager code change corrects this behavior.

CSCdu06291

Cisco IP phone accepts only one default router from Unix Dynamic Host configuration Protocol (DHCP) server.

Cisco IP Phone 7960 now accepts additional routers.

CSCdu07051

Cisco CallManager users can have a user ID with an underscore, but they cannot log in to CCMUser page with a login name with an underscore.

The software now accepts an underscore in the user ID.

CSCdu08613

Cisco uOne port hangs after transfer to a device where call forward all and/or call forward back fails.

Cisco CallManager now sends an onhook signal when the device uses call forward all and/or call forward back to an unreachable directory number.

CSCdu09807

H.323 endpoint always uses display name of the first line.

A code change allows for the H.323 gateway to operate differently.

CSCdu09917

A need exists for a user to be able to change AnonymousDevice protocol to H.225.

The AnonymousDevice protocol can be changed to H.225.

CSCdu10146

Locations bandwidth calculation is wrong with software conference and codec change.

A caller initiates a call to a low bandwidth (30 KB) location with codec G.729. The caller initiates a conference using a software conference bridge, and the codec changes to G.711. The called party in the low bandwidth location changes to G.711 and joins the conference even though not enough bandwidth exists.

A code change corrects this behavior.

CSCdu12450

AnonymousDevice does not work until Cisco CallManager stops/starts.

A Cisco CallManager code change corrects this behavior.

CSCdu13710

Dual-tone multifrequency (DTMF) intermittenly fails.

A Cisco CallManager code change corrects this behavior.

CSCdu19849

Cisco CallManager may crash when a user performs a directory look up to a partially initialized directory.

This problem occurred because the directory was not properly configured.

CSCdu20435

lineSetupTransfer sometimes returns call in ONHOLD not OHPT state.

The TSP was not setting the TAPI call state appropriately.

CSCdu20892

Pilot point stops working due to CtiDeviceOpenReq failure.

The customer's pilot point was not registering with digit analysis.

CSCdu43517

Cisco IP Phone 7940/7960 headset transmit level is too low versus the handset level.

Three decibals were added to the headset microphone.

CSCdu68211

The default SdlTraceTypeFlags value is inadequate for debugging needs.

The default value SdlTraceTypeFlags changed to 0x00004B15. This change only occurs on new installs. On upgrade installations, the previous setting for the "SDLTraceTypeFlags" service parameter remains at 0x00004B05.

Customers who install Cisco CallManager 3.0(10) for the first time receive this bug fix.

A customer who upgrades to Cisco CallManager 3.0(10) does not receive a bug fix for this.

During an upgrade, Cisco CallManager does not overwrite service parameter values manually configured by the system administrator in Cisco CallManager Administration.

CMTerminals -- Firmware

CSCdt68876

WS-X6608 port resets when setting up a FAX call.

A code change resolves a problem that was causing a timer to restart, which initially caused this caveat.

CSCdt97510

DTMF tones are sometimes not sent through 6608 PRI from IP phone.

A code change corrects this behavior.

CSCdu09034

Phones lose IP leases at renewal. They are forced to unregister from the Cisco CallManager and acquire a new IP address.

A problem no longer exists in Cisco CallManager Release 3.0(10).

CSCdu18646

An unstable modem connection exists through WS-X6608 and WS-X6624 gateways.

This version includes new loads that have been designed to provide V.34 connection speeds with a connection rate of 85 percent or higher. Speeds in the V.90 range are possible, but not guaranteed.

CSCdu29527

Phones at remote site continue to reset when secondary is server down.

A code change incorporates a rewritten algorithm to check for other active connections, and the code ping the gateway before marking it as down.


Resolved Caveats - Release 3.0(9)

Table 3 lists and describes Caveats that were resolved in Cisco CallManager Release 3.0(9)


Note If you have an account with Cisco.com (Cisco Connection Online), you can use the Bug Toolkit to find caveats of any severity for any release.

To access the Bug Toolkit, log on to
http://www.cisco.com/support/bugtools.


Table 3 Cisco CallManager Release 3.0(9) Resolved Caveats 

DDTS Number
Summary
Explanation

CSCdr43740

An error code incorrectly displays for invalid route filter deletes.

Error code: 263720 "delete failed" displays when a route filter that is in use by devices is being deleted. This type of error message does not appear for similar devices when they are in use by a device and are being deleted. An error message such as "Cannot delete ____ because (#) of devices are using it..." displays. Use this type of error message for Route Filters too. A Cisco CallManager code change corrects this error message.

CSCdr79073

AVVID: DisplayIEDeliveryFlag=True causes no connection to be made through T1 CAS.

A Cisco CallManager code change corrects this behavior.

CSCdr82850

Alerting message from JTAPI is delayed less than 2 seconds.

A code change and configuration issues corrects this behavior.

CSCdr91539

Messages button on Cisco IP Phone 7900 exhibits incorrect behavior with multiple MWI.

When a phone has multiple directory numbers with voice mail, then while retrieving the voice mail, the order was Bottom _ Up. The correct order is Top- Down.

CSCds03249

Label line setting for phone is inoperable.

Customer has a requirement to change the display of the line buttons to show information other than the directory number.

If the "Line settings for device" under the phone configuration is set with a label other than the default (directory number), the string entered in the configuration does not display on the Cisco IP Phone 7960. The directory number displays instead.

The label field on phone directory number page no longer exists.

CSCds37274

Telephone number for User can be only 10 digits long.

A code change makes the length of the telephone number for a user 24 digits long.

CSCds43822

SQL timeouts occur during mass deletion.

Deleting CDR records in a specific way caused this behavior. A Cisco CallManager code change corrects this behavior.

CSCds49125

Users must be logged on as the Administrator, or install will fail.

A code change in the install package corrects this problem.

CSCds55703

Cisco IP Phones do not forward large NFS datagrams.

This bug was closed because this behavior is a configuration issue. Expect data loss when you bring 100-mbps input down to 10-mbps output. The issue is not with size but rather with speed. When large packets are fragmented, they are coming into the 100-mbps port faster than they can be transmitted on the 10-mbps port. This results in a queue overrun and packet lose.

CSCds63333

CTI Framework shows up in phone Corporate Directory

Corporate Directory automatically filters out special user "ctifw" when searched by name.

CSCds63897

PerfMon CallsInProgress is inaccurate.

A Cisco CallManager code change corrects this behavior.

CSCds74363

User can delete route list even if it is in use.

The code now checks DeviceNumPlanMap table to see whether the route list is associated with any route pattern.

CSCds74374

An error occurs while deleting an active route filter.

A code change interprets the error and gives it a clearer message.

CSCds77080

Blind transfer using the Cisco IP Softphone fails through a Catalyst 6000 and a Catalyst 4000 gateway.

A Cisco CallManager code change corrects this behavior.

CSCds77431

No ringback occurs with de30+ when PI is not present.

A code change adds an option to configure outbound setup for PRI devices to include progress indicator. There is now a check box on the PRI configuration screen to include PI in setup.

CSCds87815

AVVID: Call group pickup no longer works.

The types of Call Pickup and methods for handling both Call Pickup and Group Call Pickup are adequately described in "Getting Started with the Cisco IP Phone 7960/7940."

CSCdt02533

Memory leaks occur in dllhost when CDRs are decreased.

Deleting CDR records in a specific way caused this behavior. A Cisco CallManager code change corrects this behavior.

CSCdt06744

Call forwarded via IVR does not show forward information.

A Cisco CallManager code change added a service parameter to correct this behavior.

CSCdt11252

Call transfer fails and throws a platform exception.

A Cisco CallManager software modification implements the NEVER_CONNECT option for the CTI enable consultation transfer call. With the NEVER_CONNECT option, the application (ICD) can choose not to establish media path between the CTI route port and the agent when it invokes the consultation transfer between the original caller and the agent so that the consultation transfer can work successfully. This change only impacts CTI enable consultation transfer call, and it depends on the change made in CTI, JTAPI, and other applications.

CSCdt12706

CTI connection info is not cleaned up when an application closes a connection

An incorrect statements order caused the problem; an attempt occurs to retrieve an element from the table after that element is already removed. The known problem in the RW hash table implementation multiplies the problem.[ ] operator has a @side effect; an attempt to retrieve nonexisting element from the table causes a new element creation.The statements are not in the right order to correct this problem.

CSCdt18455

Conference does not work with two outgoing calls through VG200 gateway.

The code now removes 'All' ports option for FXO ports.

CSCdt20323

3660 Router MGCP configuration fails with Cisco CallManager 3.0(6).

An update to the product capabilities table fixes this problem.

CSCdt26019

Upgrading to Cisco CallManager 3.0(5a) from an earlier version results in one Cisco IP Phone 7940 button template.

A Cisco CallManager code change corrects this behavior.

CSCdt26442

When a new user is added on Cisco CallManager 3.0(7) with AD/NDS plugin, the user gets an error.

With the latest plug in schema files on Cisco CallManager 3.0(9), the plug in works.

CSCdt27696

The message content returned incorrectly when you delete a server.

The return error message now states "some devices are using the server."

CSCdt29654

A call to an active phone may result in negative bandwidth.

A Cisco CallManager code change corrects this behavior.

CSCdt30922

User cannot delete Gatekeeper on the first attempt when Anonymous is set.

A Cisco CallManager code change corrects this behavior.

CSCdt33107

When deleting the default soft Media Termination Point deletes, the screen displays an error message.

A Cisco CallManager code change corrects this behavior.

CSCdt37602

A call redirected with TAPI does not contain RedirectingID.

A Cisco CallManager code change corrects this behavior.

CSCdt38836

One-way voice transmission across firewall occurs.

A Cisco CallManager code change corrects this behavior.

CSCdt40324

Wrong events for conference occur during hold function.

The code now removes an unneeded output to correct this behavior.

CSCdt40606

Running h.225D on every node causes locations and other problems.

A Cisco CallManager code change adds a new configuration parameter.

CSCdt41902

MGCP gateway does not relay DTMF digits.

The Cisco CallManager sends DTMF digits faster than the gateway can handle. The Cisco CallManager does not wait for gateway acknowledgment before sending the next DTMF digit. This can cause loss of DTMF digits or out-of-order condition due to UDP transmission.

The resolution adds a MGCP Endpoint Dependent Control (MGCPedpc) object (ported from BRAVO) to flow control MGCP messages. This guarantees one outstanding MGCP request per endpoint.

CSCdt43154

Migration from Cisco CallManager 3.0(4) to Cisco CallManager 3.0(7.2f) fails with large CDRs.

The Installing Cisco CallManager Release 3.0(8) and later documents now include the information about removing large CDRs.

CSCdt44128

6608 sends disconnect when it does not receive an alerting fast enough.

A Cisco CallManager service parameter was extended to correct this behavior.

CSCdt48748

When Windows 2000 Administrator account name is changed, i.e., to "callmngradmin," the installation reports an error changing the admin password.

After upgrading to Cisco CallManager 3.0(9), the customer no longer experienced this problem.

CSCdt49457

STI backup may fail with large database.

A newly created backup prevents this behavior.

CSCdt51159

Resetting h.225 device by any means causes AnonymousDevice failure.

A Cisco CallManager code change corrects this behavior.

CSCdt51281

ISDN layer3 stack on PRI-EURO response to INFOR in state U4

A Cisco CallManager code change corrects this behavior.

CSCdt52273

MeetMe conference button does not reset T302 timer.

A new timer corrects this problem.

CSCdt52506

CDR database will not be restored.

When backing up Cisco CallManager databases larger than 2 GB to a local or network drive, the file is clipped while being added to the TAR file.

The backup software was fixed to get rid of a 2 GB limitation.

CSCdt53123

Cisco CallManager does not register with gatekeeper until the Cisco CallManager is stopped and started.

A button now exists to reset the gateway.