%CCM_CALLMANAGER-CALLMANAGER-3-CallManagerFailure: Indicates some failure in the Cisco CallManager system. Additional Text [Optional] [String], Host name of hosting node. [String], IP address of hosting node. [String], Reason code. [ Enum ]
Explanation This alarm indicates that some failure occurred in the Cisco CallManager system.
Recommended Action Monitor for other alarms and restart Cisco CallManager service, if necessary.
Enum Definitions -Reason code.
| Value | Definition |
|---|---|
| 1 | Unknown |
| 2 | HeartBeatStopped |
| 3 | RouterThreadDied |
| 4 | TimerThreadDied |
| 5 | CriticalThreadDied |
| 6 | DeviceMgrInitFailed |
| 7 | DigitAnalysisInitFailed |
| 8 | CallControlInitFailed |
| 9 | LinkMgrInitFailed |
| 10 | DBMgrInitFailed |
| 11 | MsgTranslatorInitFailed |
| 12 | SuppServiceInitFailed |
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-SDLLinkISV: SDL link to remote application restored. Remote IP address of remote application [String], Unique Link ID. [String], Local node ID [UInt], Local Application ID. [ Enum ], RemoteNodeID [UInt], Remote application ID. [ Enum ]
Explanation This alarm indicates that the local Cisco CallManager has gained communication with the remote Cisco CallManager. Note that the remote Cisco CallManager should also indicate SDLLinkISV with a different LinkID.
Recommended Action No action is required.
Enum Definitions -Local Application ID.
| Value | Definition |
|---|---|
| 100 | CTI Manager |
| 200 | CallManager |
Enum Definitions -Remote application ID.
| Value | Definition |
|---|---|
| 100 | Call Manager |
| 200 | CTI Manager |
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-SDLLinkOOS: SDL link to remote application out of service. Remote IP address of remote application [String], Unique Link ID. [String], Local node ID [UInt], Local Application ID. [ Enum ], RemoteNodeID [UInt], Remote application ID. [ Enum ]
Explanation This alarm indicates that the local Cisco CallManager has lost communication with the remote Cisco CallManager. This alarm usually indicates network errors or a nonrunning remote Cisco CallManager.
Recommended Action Investigate why the remote Cisco CallManager is not running or whether a network problem exists.
Enum Definitions -Local Application ID.
| Value | Definition |
|---|---|
| 100 | CTI Manager |
| 200 | CallManager |
Enum Definitions -Remote application ID.
| Value | Definition |
|---|---|
| 100 | Call Manager |
| 200 | CTI Manager |
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-BChannelOOS: B channel out of service. Unique channel Id [String], Device Name. [String], Reason [Optional]. [ Enum ], Channel Id. [UInt]
Explanation Indicated B channel has gone out of service.
Recommended Action Contact TAC for help if this alarm continue to generate.
Enum Definitions -Reason [Optional].
| Value | Definition |
|---|---|
| 0 | None Defined |
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-BChannelISV: B channel in service. Channel Id. [UInt], Unique channel Id [String], Device Name. [String]
Explanation Indicated B Channel has gone in service.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-DChannelOOS: D channel out of service. Channel Id. [UInt], Unique channel Id [String], Device Name. [String], Device IP address [String], Reason [Optional]. [ Enum ]
Explanation Indicated D channel has gone out of service.
Recommended Action Contact TAC for help if this alarm continue to generate.
Enum Definitions -Reason [Optional].
| Value | Definition |
|---|---|
| 0 | NoneDefined |
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-DChannelISV: D channel in service. Channel Id. [UInt], Unique channel Id [String], Device Name. [String], Device IP address [String]
Explanation Indicated D Channel has gone in service.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-DeviceTransientConnection: Transient connection attempt. Device IP address. [String], Device name [Optional]. [String], Device type. [Optional] [ Enum ], Reason Code [Optional]. [ Enum ], Connecting Port [UInt]
Explanation A connection was established and immediately dropped before completing registration. Incomplete registration may indicate a device is rehoming in the middle of registration. The alarm could also indicate a device misconfiguration, database error, or an illegal/unknown device trying to attempt a connection.
Recommended Action No action is required if this event was issued as a result of a normal device rehome.
Enum Definitions -Device type. [Optional]
| Value | Definition |
|---|---|
| 1 | MODEL_30SPP |
| 2 | MODEL_12SPP |
| 3 | MODEL_12SP |
| 4 | MODEL_30VIP |
| 5 | MODEL_30VIP |
| 6 | MODEL_TELECASTER_BID |
| 7 | MODEL_TELECASTER_MGR |
| 8 | MODEL_TELECASTER_BUSINESS |
| 9 | MODEL_Polycom Conference |
| 21 | MODEL_STATION_PHONE_APPLICATION |
| 30 | MODEL_VEGA |
| 40 | MODEL_TITAN1 |
| 41 | MODEL_DIGITAL_ACCESS_T1 |
| 42 | MODEL_TITAN2 |
| 47 | MODEL_ELVIS |
| 49 | MODEL_LENNON |
| 50 | MODEL_CONF_BRIDGE |
| 51 | MODEL_YOKO_CONF_BRIDGE |
| 60 | H225 |
| 61 | MODEL_H323_PHONE |
| 62 | MODEL_H323_TRUNK |
| 70 | MODEL_MUSIC_ON_HOLD |
| 71 | MODEL_DEVICE_PILOT |
| 72 | MODEL_STATION_APPLICATION |
| 73 | MODEL_MEDIA_ROUTE_POINT |
| 80 | VoiceInBox |
| 81 | VoiceInBoxAdmin |
| 82 | LineAnnounciator |
| 90 | MODEL_ROUTE_LIST |
| 100 | MODEL_LOAD_SIMULATOR |
| 110 | MODEL_MTP |
| 111 | MODEL_YOKO_MTP |
| 120 | MODEL_MGCP_STATION |
| 121 | MODEL_MGCP_TRUNK |
| 122 | MODEL_GATEKEEPER |
| 255 | MODEL_UNKNOWN |
Enum Definitions -Reason Code [Optional].
| Value | Definition |
|---|---|
| 1 | Unknown |
| 2 | NoEntryInDatabase |
| 3 | DatabaseConfigurationError |
| 4 | DeviceNameUnresolveable |
| 5 | MaxDevRegExceeded |
| 6 | ConnectivityError |
| 7 | InitializationError |
| 8 | DeviceInitiatedReset |
| 9 | CallManagerReset |
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-DeviceRegistered: Device registered. Device name. [String], Device IP address. [String], Device description [Optional]. [String], User ID [Optional]. [String], Load ID. [Optional] [String], Associated directory numbers. [Optional]. [String], Performance monitor object type [ Enum ], Device type. [ Enum ]
Explanation A device successfully registered with Cisco CallManager. Assume that device is in service.
Recommended Action No action is required.
Enum Definitions -Performance monitor object type
| Value | Definition |
|---|---|
| 1 | SCM_OBJ |
| 2 | STATION_OBJ |
| 3 | LINE_OBJ |
| 4 | CCM_H323_OBJ |
| 5 | MGCP_GATEWAY_INSTANCE_OBJ |
| 6 | MOH_DEVICE_INSTANCE_OBJ |
| 7 | ANALOG_ACCESS_OBJ |
| 8 | CCM_MGCPFXS_OBJ |
| 9 | CCM_MGCPFXO_OBJ |
| 10 | CCM_MGCPT1CAS_OBJ |
| 11 | CCM_MGCPPRI_OBJ |
Enum Definitions -Device type.
| Value | Definition |
|---|---|
| 1 | MODEL_30SPP |
| 2 | MODEL_12SPP |
| 3 | MODEL_12SP |
| 4 | MODEL_30VIP |
| 5 | MODEL_30VIP |
| 6 | MODEL_TELECASTER_BID |
| 7 | MODEL_TELECASTER_MGR |
| 8 | MODEL_TELECASTER_BUSINESS |
| 9 | MODEL_Polycom Conference |
| 21 | MODEL_STATION_PHONE_APPLICATION |
| 30 | MODEL_VEGA |
| 40 | MODEL_TITAN1 |
| 41 | MODEL_DIGITAL_ACCESS_T1 |
| 42 | MODEL_TITAN2 |
| 47 | MODEL_ELVIS |
| 49 | MODEL_LENNON |
| 50 | MODEL_CONF_BRIDGE |
| 51 | MODEL_YOKO_CONF_BRIDGE |
| 60 | H225 |
| 61 | MODEL_H323_PHONE |
| 62 | MODEL_H323_TRUNK |
| 70 | MODEL_MUSIC_ON_HOLD |
| 71 | MODEL_DEVICE_PILOT |
| 72 | MODEL_STATION_APPLICATION |
| 73 | MODEL_MEDIA_ROUTE_POINT |
| 80 | VoiceInBox |
| 81 | VoiceInBoxAdmin |
| 82 | LineAnnounciator |
| 90 | MODEL_ROUTE_LIST |
| 100 | MODEL_LOAD_SIMULATOR |
| 110 | MODEL_MTP |
| 111 | MODEL_YOKO_MTP |
| 120 | MODEL_MGCP_STATION |
| 121 | MODEL_MGCP_TRUNK |
| 122 | MODEL_GATEKEEPER |
| 255 | MODEL_UNKNOWN |
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-DeviceUnregistered: Device unregistered. Device name. [String], Device IP address. [String], Device type. [ Enum ], Device description [Optional]. [String], Reason Code [Optional]. [ Enum ]
Explanation A device that has previously registered with Cisco CallManager has unregistered. This event may be issued as part of normal unregistration event or due to some other reason such as loss of keepalives.
Recommended Action No action is required if unregistration of this device was expected.
Enum Definitions -Device type.
| Value | Definition |
|---|---|
| 1 | MODEL_30SPP |
| 2 | MODEL_12SPP |
| 3 | MODEL_12SP |
| 4 | MODEL_30VIP |
| 5 | MODEL_30VIP |
| 6 | MODEL_TELECASTER_BID |
| 7 | MODEL_TELECASTER_MGR |
| 8 | MODEL_TELECASTER_BUSINESS |
| 9 | MODEL_Polycom Conference |
| 21 | MODEL_STATION_PHONE_APPLICATION |
| 30 | MODEL_VEGA |
| 40 | MODEL_TITAN1 |
| 41 | MODEL_DIGITAL_ACCESS_T1 |
| 42 | MODEL_TITAN2 |
| 47 | MODEL_ELVIS |
| 49 | MODEL_LENNON |
| 50 | MODEL_CONF_BRIDGE |
| 51 | MODEL_YOKO_CONF_BRIDGE |
| 60 | H225 |
| 61 | MODEL_H323_PHONE |
| 62 | MODEL_H323_TRUNK |
| 70 | MODEL_MUSIC_ON_HOLD |
| 71 | MODEL_DEVICE_PILOT |
| 72 | MODEL_STATION_APPLICATION |
| 73 | MODEL_MEDIA_ROUTE_POINT |
| 80 | VoiceInBox |
| 81 | VoiceInBoxAdmin |
| 82 | LineAnnounciator |
| 90 | MODEL_ROUTE_LIST |
| 100 | MODEL_LOAD_SIMULATOR |
| 110 | MODEL_MTP |
| 111 | MODEL_YOKO_MTP |
| 120 | MODEL_MGCP_STATION |
| 121 | MODEL_MGCP_TRUNK |
| 122 | MODEL_GATEKEEPER |
| 255 | MODEL_UNKNOWN |
Enum Definitions -Reason Code [Optional].
| Value | Definition |
|---|---|
| 1 | Unknown |
| 2 | NoEntryInDatabase |
| 3 | DatabaseConfigurationError |
| 4 | DeviceNameUnresolveable |
| 5 | MaxDevRegExceeded |
| 6 | ConnectivityError |
| 7 | InitializationError |
| 8 | DeviceInitiatedReset |
| 9 | CallManagerReset |
Error Message
%CCM_CALLMANAGER-CALLMANAGER-4-H323AddressResolutionError: H323 address not resolved. Device Name. [String]
Explanation An H323 device address could not be resolved. Cisco CallManager cannot handle calls to/from the indicated H323 device.
Recommended Action Either the H323 device entry is configured incorrectly, or the domain name system (DNS) is incorrectly configured.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-H323Started: Cisco CallManager ready to handle calls for the indicated H323 device. IP Address [String], Device Name. [String], Device type. [ Enum ]
Explanation Cisco CallManager is ready to handle calls for the indicated H323 device. This alarm does not indicate the current state of the H323 device, only that Cisco CallManager is prepared to handle calls to/from the H323 device.
Recommended Action No action is required.
Enum Definitions -Device type.
| Value | Definition |
|---|---|
| 1 | MODEL_30SPP |
| 2 | MODEL_12SPP |
| 3 | MODEL_12SP |
| 4 | MODEL_30VIP |
| 5 | MODEL_30VIP |
| 6 | MODEL_TELECASTER_BID |
| 7 | MODEL_TELECASTER_MGR |
| 8 | MODEL_TELECASTER_BUSINESS |
| 9 | MODEL_Polycom Conference |
| 21 | MODEL_STATION_PHONE_APPLICATION |
| 30 | MODEL_VEGA |
| 40 | MODEL_TITAN1 |
| 41 | MODEL_DIGITAL_ACCESS_T1 |
| 42 | MODEL_TITAN2 |
| 47 | MODEL_ELVIS |
| 49 | MODEL_LENNON |
| 50 | MODEL_CONF_BRIDGE |
| 51 | MODEL_YOKO_CONF_BRIDGE |
| 60 | H225 |
| 61 | MODEL_H323_PHONE |
| 62 | MODEL_H323_TRUNK |
| 70 | MODEL_MUSIC_ON_HOLD |
| 71 | MODEL_DEVICE_PILOT |
| 72 | MODEL_STATION_APPLICATION |
| 73 | MODEL_MEDIA_ROUTE_POINT |
| 80 | VoiceInBox |
| 81 | VoiceInBoxAdmin |
| 82 | LineAnnounciator |
| 90 | MODEL_ROUTE_LIST |
| 100 | MODEL_LOAD_SIMULATOR |
| 110 | MODEL_MTP |
| 111 | MODEL_YOKO_MTP |
| 120 | MODEL_MGCP_STATION |
| 121 | MODEL_MGCP_TRUNK |
| 122 | MODEL_GATEKEEPER |
| 255 | MODEL_UNKNOWN |
Error Message
%CCM_CALLMANAGER-CALLMANAGER-4-H323Stopped: Cisco CallManager not ready to handle calls for the indicated H323 device. Device Name. [String], Device type. [ Enum ]
Explanation Cisco CallManager is not ready to handle calls for the indicated H323 device.
Recommended Action No action is required.
Enum Definitions -Device type.
| Value | Definition |
|---|---|
| 1 | MODEL_30SPP |
| 2 | MODEL_12SPP |
| 3 | MODEL_12SP |
| 4 | MODEL_30VIP |
| 5 | MODEL_30VIP |
| 6 | MODEL_TELECASTER_BID |
| 7 | MODEL_TELECASTER_MGR |
| 8 | MODEL_TELECASTER_BUSINESS |
| 9 | MODEL_Polycom Conference |
| 21 | MODEL_STATION_PHONE_APPLICATION |
| 30 | MODEL_VEGA |
| 40 | MODEL_TITAN1 |
| 41 | MODEL_DIGITAL_ACCESS_T1 |
| 42 | MODEL_TITAN2 |
| 47 | MODEL_ELVIS |
| 49 | MODEL_LENNON |
| 50 | MODEL_CONF_BRIDGE |
| 51 | MODEL_YOKO_CONF_BRIDGE |
| 60 | H225 |
| 61 | MODEL_H323_PHONE |
| 62 | MODEL_H323_TRUNK |
| 70 | MODEL_MUSIC_ON_HOLD |
| 71 | MODEL_DEVICE_PILOT |
| 72 | MODEL_STATION_APPLICATION |
| 73 | MODEL_MEDIA_ROUTE_POINT |
| 80 | VoiceInBox |
| 81 | VoiceInBoxAdmin |
| 82 | LineAnnounciator |
| 90 | MODEL_ROUTE_LIST |
| 100 | MODEL_LOAD_SIMULATOR |
| 110 | MODEL_MTP |
| 111 | MODEL_YOKO_MTP |
| 120 | MODEL_MGCP_STATION |
| 121 | MODEL_MGCP_TRUNK |
| 122 | MODEL_GATEKEEPER |
| 255 | MODEL_UNKNOWN |
Error Message
%CCM_CALLMANAGER-CALLMANAGER-4-MediaResourceListExhausted: An available device type not found in the media resource list. Media Resource Type [ Enum ], Media Resource List Name [String]
Explanation An available resource could not be found as indicated by device type in the indicated media route list.
Recommended Action Add additional resource to the indicated media route list. This alarm indicates a network failure or device failure.
Enum Definitions -Media Resource Type
| Value | Definition |
|---|---|
| 0 | MediaTerminationPoint |
| 1 | Transcoder |
| 2 | ConferenceBridge |
| 3 | MusicOnHold |
Error Message
%CCM_CALLMANAGER-CALLMANAGER-4-RouteListExhausted: An available route not found in the indicated route list. Route List Name [String]
Explanation An available route could not be found in the indicated route list.
Recommended Action Add additional routes in the indicated route list. This alarm indicates a network failure or device failure.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-DeviceTypeMismatch: Device type mismatch. Database device type [UInt], Device type [UInt], Name of device. [String]
Explanation Device type passed on by the indicated device does not match the database configuration.
Recommended Action Verify database configuration for the indicated device.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-DeviceDnInformation: Device DN information. Device Name [String], Device type. [ Enum ], Station Desc [String], Station Dn [String]
Explanation List of DNs associated with the device.
Recommended Action No action is required.
Enum Definitions -Device type.
| Value | Definition |
|---|---|
| 1 | MODEL_30SPP |
| 2 | MODEL_12SPP |
| 3 | MODEL_12SP |
| 4 | MODEL_30VIP |
| 5 | MODEL_30VIP |
| 6 | MODEL_TELECASTER_BID |
| 7 | MODEL_TELECASTER_MGR |
| 8 | MODEL_TELECASTER_BUSINESS |
| 9 | MODEL_Polycom Conference |
| 21 | MODEL_STATION_PHONE_APPLICATION |
| 30 | MODEL_VEGA |
| 40 | MODEL_TITAN1 |
| 41 | MODEL_DIGITAL_ACCESS_T1 |
| 42 | MODEL_TITAN2 |
| 47 | MODEL_ELVIS |
| 49 | MODEL_LENNON |
| 50 | MODEL_CONF_BRIDGE |
| 51 | MODEL_YOKO_CONF_BRIDGE |
| 60 | H225 |
| 61 | MODEL_H323_PHONE |
| 62 | MODEL_H323_TRUNK |
| 70 | MODEL_MUSIC_ON_HOLD |
| 71 | MODEL_DEVICE_PILOT |
| 72 | MODEL_STATION_APPLICATION |
| 73 | MODEL_MEDIA_ROUTE_POINT |
| 80 | VoiceInBox |
| 81 | VoiceInBoxAdmin |
| 82 | LineAnnounciator |
| 90 | MODEL_ROUTE_LIST |
| 100 | MODEL_LOAD_SIMULATOR |
| 110 | MODEL_MTP |
| 111 | MODEL_YOKO_MTP |
| 120 | MODEL_MGCP_STATION |
| 121 | MODEL_MGCP_TRUNK |
| 122 | MODEL_GATEKEEPER |
| 255 | MODEL_UNKNOWN |
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-StationConnectionError: Station device closing connection. Device Name [String]
Explanation Station device is closing connection with Cisco CallManager.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-StationAlarm: Station alarm. TCP Handle [VoidPtr], Device Text [String], Param1 [UInt], Param2 [UInt]
Explanation Station device sent an alarm to Cisco CallManager.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-GatewayAlarm: Gateway alarm. Device Name [String], TCP Handle [VoidPtr], Device Text [String], Param1 [UInt], Param2 [UInt]
Explanation Gateway device sent an alarm to Cisco CallManager.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-MGCPGatewayGainedComm: MGCP communication to gateway established. Device Name [String]
Explanation MGCP Gateway established communication with Cisco CallManager.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-2-MGCPGatewayLostComm: MGCP communication to gateway lost. Device Name [String]
Explanation MGCP gateway lost communication with Cisco CallManager.
Recommended Action Check see if the identified MGCP gateway has restarted or not in operation. Otherwise, contact TAC for help.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-TCPInitError: TCP initialization error. Error Number [String], ErrorCode [Int]
Explanation TCP library initialization failed.
Recommended Action Contact TAC for help.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-StationTCPInitError: Station TCP initialization error. Error Number [String], ErrorCode [Int]
Explanation Station TCP initialization error was encountered.
Recommended Action Contact TAC for help.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-TspError: Error in TSP. Port IsoEthPort [UInt], Port DSL [UInt]
Explanation Database configuration error was encountered.
Recommended Action Investigate configuration for identified device.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-TspTimeout: TSP Timeout. Port IsoEthPort [UInt], Port DSL [UInt]
Explanation Timeout was encountered while trying to read database configuration.
Recommended Action Investigate configuration for identified device.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-TspCorrupt: TSP corrupt. Port IsoEthPort [UInt], Port DSL [UInt]
Explanation Database configuration error was encountered.
Recommended Action Investigate configuration for identified device.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-DnTimeout: DN Timeout. Port IsoEthPort [UInt], Port DSL [UInt]
Explanation Timeout was encountered while trying to read pattern or directory number configuration.
Recommended Action Investigate configuration for identified device.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-NotEnoughChans: Not enough channels. Port IsoEthPort [UInt], Port DSL [UInt]
Explanation Call attempt was rejected because requested gateway channel(s) could not be allocated.
Recommended Action Add more gateway resources.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-NoConnection: No TCP connection.
Explanation Disconnect or release request attempt occurred on unknown TCP connection.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-DeviceResetInitiated: Device reset initiated. Device name [Optional]. [String], Device type. [Optional] [ Enum ]
Explanation Device reset request was received and initiated on registered device.
Recommended Action No action is required.
Enum Definitions -Device type. [Optional]
| Value | Definition |
|---|---|
| 1 | MODEL_30SPP |
| 2 | MODEL_12SPP |
| 3 | MODEL_12SP |
| 4 | MODEL_30VIP |
| 5 | MODEL_30VIP |
| 6 | MODEL_TELECASTER_BID |
| 7 | MODEL_TELECASTER_MGR |
| 8 | MODEL_TELECASTER_BUSINESS |
| 9 | MODEL_Polycom Conference |
| 21 | MODEL_STATION_PHONE_APPLICATION |
| 30 | MODEL_VEGA |
| 40 | MODEL_TITAN1 |
| 41 | MODEL_DIGITAL_ACCESS_T1 |
| 42 | MODEL_TITAN2 |
| 47 | MODEL_ELVIS |
| 49 | MODEL_LENNON |
| 50 | MODEL_CONF_BRIDGE |
| 51 | MODEL_YOKO_CONF_BRIDGE |
| 60 | H225 |
| 61 | MODEL_H323_PHONE |
| 62 | MODEL_H323_TRUNK |
| 70 | MODEL_MUSIC_ON_HOLD |
| 71 | MODEL_DEVICE_PILOT |
| 72 | MODEL_STATION_APPLICATION |
| 73 | MODEL_MEDIA_ROUTE_POINT |
| 80 | VoiceInBox |
| 81 | VoiceInBoxAdmin |
| 82 | LineAnnounciator |
| 90 | MODEL_ROUTE_LIST |
| 100 | MODEL_LOAD_SIMULATOR |
| 110 | MODEL_MTP |
| 111 | MODEL_YOKO_MTP |
| 120 | MODEL_MGCP_STATION |
| 121 | MODEL_MGCP_TRUNK |
| 122 | MODEL_GATEKEEPER |
| 255 | MODEL_UNKNOWN |
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-DeviceRestartInitiated: Device restart initiated. Device name [Optional]. [String], Device type. [Optional] [ Enum ]
Explanation Device restart request was received and initiated on registered device.
Recommended Action No action is required.
Enum Definitions -Device type. [Optional]
| Value | Definition |
|---|---|
| 1 | MODEL_30SPP |
| 2 | MODEL_12SPP |
| 3 | MODEL_12SP |
| 4 | MODEL_30VIP |
| 5 | MODEL_30VIP |
| 6 | MODEL_TELECASTER_BID |
| 7 | MODEL_TELECASTER_MGR |
| 8 | MODEL_TELECASTER_BUSINESS |
| 9 | MODEL_Polycom Conference |
| 21 | MODEL_STATION_PHONE_APPLICATION |
| 30 | MODEL_VEGA |
| 40 | MODEL_TITAN1 |
| 41 | MODEL_DIGITAL_ACCESS_T1 |
| 42 | MODEL_TITAN2 |
| 47 | MODEL_ELVIS |
| 49 | MODEL_LENNON |
| 50 | MODEL_CONF_BRIDGE |
| 51 | MODEL_YOKO_CONF_BRIDGE |
| 60 | H225 |
| 61 | MODEL_H323_PHONE |
| 62 | MODEL_H323_TRUNK |
| 70 | MODEL_MUSIC_ON_HOLD |
| 71 | MODEL_DEVICE_PILOT |
| 72 | MODEL_STATION_APPLICATION |
| 73 | MODEL_MEDIA_ROUTE_POINT |
| 80 | VoiceInBox |
| 81 | VoiceInBoxAdmin |
| 82 | LineAnnounciator |
| 90 | MODEL_ROUTE_LIST |
| 100 | MODEL_LOAD_SIMULATOR |
| 110 | MODEL_MTP |
| 111 | MODEL_YOKO_MTP |
| 120 | MODEL_MGCP_STATION |
| 121 | MODEL_MGCP_TRUNK |
| 122 | MODEL_GATEKEEPER |
| 255 | MODEL_UNKNOWN |
Error Message
%CCM_CALLMANAGER-CALLMANAGER-4-MWIParamMisMatch: MWI parameter mismatch.
Explanation Message waiting indicator number configuration error occurred.
Recommended Action Investigate message waiting indicator configuration.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-DaTimeOut: Digit analysis timeout.
Explanation Digit analysis timeout occurred.
Recommended Action Check see if the DigitAnalysisTimer is set to the suggested value in the CallManager Service Parameter Configuration page. Otherwise, contact TAC for help.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-DatabaseInternalDataError_070: Database internal data error. Device Name [String]
Explanation Database internal data error occurred.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-DatabaseInternalDataError_071: Database internal data error. Device Name [String]
Explanation Database internal data error occurred.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-DatabaseInternalDataError_072: Database internal data error. Device Name [String]
Explanation Database internal data error occurred.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-DatabaseInternalDataError_073: Database internal data error. Device Type [String]
Explanation Database internal data error occurred.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-DatabaseAuditInfo_074: Database audit information. Number [Int]
Explanation Database audit information error occurred.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-DatabaseInternalDataError_075: Database internal data error. Text [String]
Explanation Database internal data error occurred.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-4-TimerThreadSlowed: Timer thread slow.
Explanation Verification of the Cisco CallManager timing mechanism slowed beyond acceptable limits.
Recommended Action Investigate the issuance of other alarm or any indication; i.e., trace data that would indicate a heavy processor load or other anomalies for the indicated node.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-4-OutOfDnForAutoRegistration: Out of directory numbers for auto-registration.
Explanation Cisco CallManager ran out of directory numbers for auto-registration.
Recommended Action Investigate auto-registration configuration.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-5-DatabaseDefaultsRead: Database defaults read.
Explanation Database default information was read successfully.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-1-DatabaseDefaultsReadFailure: Database defaults reading failure. HostName [String]
Explanation Database default information read failure occurred.
Recommended Action Contact TAC for help.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-5-DatabaseDeviceNoDirNum: No directory number for database device. Text [String]
Explanation No directory number(s) are associated with identified device.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-1-DatabaseInternalDataError_06e: Database internal data error. DeviceName [String]
Explanation Database internal data error occurred.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-5-DatabaseInternalDataError_06f: Database internal data error. Route Group Name [String]
Explanation Database internal data error occurred.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-DeviceInitTimeout: Device initialization Timeout. Device Name [String], Protocol [String], Side Number [UInt]
Explanation Device initialization timeout was encountered.
Recommended Action Investigate identified device.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-NumDevRegExceeded: Number of registered devices exceeded. Maximum Devices [Int]
Explanation Number of registered devices was exceeded.
Recommended Action Investigate the number of registered devices.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-5-CallManagerOnline: Cisco CallManager on line. CCM Version [String]
Explanation Cisco CallManager is on line.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-MtpNoMoreResourcesAvailable: No more MTP resources available.
Explanation MTP resource is not available.
Recommended Action Install additional MTP or transcoder resources.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-CtiStaleCallHandle: CTI stale call handle. Description [String]
Explanation This alarm is issued by audit when it finds invalid call handles that the CTI application didn't close when calls go to idle state.
Recommended Action No action is required. It is recommended that the CTI applications explicitly close the calls when the call goes to idle state.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-MaxCallsReached: Maximum calls reached. Description [Int]
Explanation Maximum number of simultaneous connections in a Cisco CallManager node has been reached.
Recommended Action Investigate number of active calls in the Cisco CallManger node.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-6-TcpCommError: TCP communication error. Text [String], Last Error [UInt], Error Text [String], Socket Send [UInt]
Explanation TCP communication error was encountered.
Recommended Action Contact TAC for help with the Alarm Text and ErrorText provided.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-OperatingSystemFailure: Operating system call failed. System Call [String], Error Code. [ULong]
Explanation The operating system call specified has failed; the failure code is also provided.
Recommended Action Contact TAC with the system call and error code provided.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-CdrWriteError: Unable to write CDR records to database. Destination Node Id [UInt], Call Manager Id [UInt], Call Id [UInt], Calling Party [String], Called Party [String]
Explanation Unable to write CDR records to the database; retry count has exceeded.
Recommended Action Contact TAC with the system call and error code provided.
Error Message
%CCM_CALLMANAGER-CALLMANAGER-3-COMException: COM Exception. ErrorCode [Int], Description [String]
Explanation Severe component object model interface error occurred.
Recommended Action Contact TAC.
Error Message
%CCM_CALLMANAGER-GENERIC-0-OutOfMemory: Out of memory.
Explanation The process has requested memory from the operating system, and there was not enough memory available.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-GENERIC-6-PermissionDenied: Permission denied.
Explanation An operation could not be completed because the process did not have authority to perform it.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-GENERIC-0-ServiceNotInstalled: Service not installed. Service Name [String]
Explanation An executable is trying to start but cannot because it is not configured as a service in the service control manager. The service name is %s.
Recommended Action Reinstall the service or call TAC.
Error Message
%CCM_CALLMANAGER-GENERIC-6-ServiceStopped: Service stopped. IP Address of hosting node. [String], Host name of hosting node. [String], Service Name [String], Process ID [ULong]
Explanation A service has stopped.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-GENERIC-6-ServiceStarted: Service started. Process ID [ULong], IP Address of hosting node. [String], Host name of hosting node. [String], Service Name [String], Version Information. [String]
Explanation A service has started.
Recommended Action No action is required.
Error Message
%CCM_CALLMANAGER-GENERIC-4-ServiceStartupFailed: Service startup failure. Service Name [String]
Explanation An attempt to start up the specified service failed.
Recommended Action Restart the service.
Error Message
%CCM_TFTP-TFTP-3-kWSAStartupFailed: Windows socket startup failure. Error [Int]
Explanation Winsock could not be started. TFTP will exit.
Recommended Action Ensure Windows 2000 service pack 1 is installed on your system because it might obstruct Winsock creation. Try restarting TFTP. If it still does not start, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kTftpstatsUpdate: Error when updating performance monitor statistics. Error [Int]
Explanation The performance monitor statistics could not be initialized and updated.
Recommended Action Contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kStopTimerThreadEventCreationFailed: Event creation failure. Error [Int]
Explanation Stop TimerThread Event could not be created. TFTP will exit.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kBeginThreadxFailed: Windows library function beginthreadx failure to start the timerthread. ErrorNum [Int]
Explanation Windows library function beginthreadx failed; so timerthread could not be created.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kStopTimerThreadEventFailed: Call to SetEvent() function failure. Error [Int]
Explanation Call to SetEvent() function for event name "stop event" failed.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kTimerThreadTerminationFailed: TimerThread termination failure. Error [Int]
Explanation TimerThread could not be terminated, and the TerminateThread() function failed.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kTimerThreadCloseHandleFailed: TimerThread handle closure failure. Error [Int]
Explanation CloseHandle() function could not close the Timer Thread handle.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kStopTimerCloseHandleFailed: StopTimerEvent handle closure failure. Error [Int]
Explanation CloseHandle() function could not close the Stop Timer Event handle.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kTimerThreadStopConfigThreadEventFailed: Event creation failure. Error [Int]
Explanation Creation of Event named "StopEvent" for ConfigThread failed.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kTimerThreadDoConfigThreadEventFailed: Event creation failure. Error [Int]
Explanation Creation of Event named "DoEvent" for ConfigThread failed.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kTimerThreadBeginthreadxFailed: The TimerThread start failure. Error [Int]
Explanation The beginthreadx() function failed, so the TimerThread could not be started.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-2-kTimerThreadWaitForSingleObjectFailed: Error on call to WaitForSingleObject() function that waits for timeout or stopping of event. Error [Int]
Explanation Call to WaitForSingleObject() function that waits for timeout or stopping of event returned error.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kTimerThreadSetEventDoConfigThreadFailed: Error on setting the DoConfigThreadEvent. Error [Int]
Explanation Calling SetEvent() function returned error when setting the DoConfigThreadEvent.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-2-kTimerThreadSDIControlLayerFailed: Error value on call of IsError() function of SDI control object.
Explanation Call of IsError() function of SDI control object returned an error value.
Recommended Action SDI control layer pointer returned an error. Ensure that SQL server is running, and database layer monitor service is running without problems. Ensure that TFTPServer is in database. If this error persists contact TAC with TFTP service trace files.
Error Message
%CCM_TFTP-TFTP-3-kTimerThreadSetEventStopConfigThreadFailed: Error on setting the StopConfigThreadEvent. Error [Int]
Explanation Call to SetEvent() for event named "StopConfigThreadEvent" returned error.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kTimerThreadConfigThreadCallingTerminateThread: TimerThread calling TerminateThread() function to stop configuration thread.
Explanation TimerThread is calling TerminateThread() function to stop configuration thread.
Recommended Action Ensure system configuration meets AVVID recommendation; if the problem persists, call TAC with TFTP service trace files.
Error Message
%CCM_TFTP-TFTP-3-kTimerThreadConfigThreadTerminationFailed: Terminatethread() function failure. Error [Int]
Explanation The ConfigThread could not be terminated.
Recommended Action Ensure system configuration meets AVVID recommendation; if the problem persists, call TAC with TFTP service trace files.
Error Message
%CCM_TFTP-TFTP-3-kTimerThrCloseHandleonConfigThreadFailed: Error on CloseHandle() function on the ConfigThreadHandle. Error [Int]
Explanation The CloseHandle() function on the ConfigThreadHandle returned error.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kTimerThrCloseHandleFailedonStopConfigThreadHandle: Error on CloseHandle() function on StopConfigThreadHandle. Error [Int]
Explanation The CloseHandle() function on StopConfigThreadHandle returned error.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kTimerThrCloseHandleFailedonDoConfigThreadHandle: Error on CloseHandle() function on DoConfigThreadHandle. Error [Int]
Explanation The CloseHandle() function on DoConfigThreadHandle returned error.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kConfigThreadCoInitializeFailed: Error on CoInitialize() function inside ConfigThread() function. hRes [Long]
Explanation The CoInitialize() function returned error inside ConfigThread() function.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kConfigThreadReadConfigurationFailed: ReadConfiguration() false when called by ConfigThread() function.
Explanation ReadConfiguration() returned false when called by ConfigThread() function.
Recommended Action Ensure TFTP Server is configured in the database. If the problem persists, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kConfigThreadBuildFileFailed: BuildFile() function false when called by ConfigThread() function.
Explanation BuildFile() function returned false when called by ConfigThread() function.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kConfigThreadChangeNotifyServerSingleFailed: Creation of singleton ChangeNotify pointer using call to ChangeNotifyServerSingle() failure.
Explanation Creation of singleton ChangeNotify pointer using call to ChangeNotifyServerSingle() failed.
Recommended Action Search for CtftpChangeNotify.dll file in program files/Cisco/bin directory. If it is not there, install it. If the problem persists, contact TAC.
Error Message
%CCM_TFTP-TFTP-2-kConfigThreadWaitForMultipleObjectFailed: Error on call to WaitForMultipleObject() from ConfigThread() to wait for timeout or stop event. Error [Int]
Explanation Call to WaitForMultipleObject() from ConfigThread() to wait for timeout or stop event returned error.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kConfigThreadCNCMGrpBuildFileFailed: Call to BuildFile() function from CM_Group change ConfigThread() false.
Explanation The Call to BuildFile() function from CM_Group change ConfigThread() returned false.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kConfigThreadCNGrpBuildFileFailed: Call to BuildFile() function from group change in ConfigThread() false.
Explanation The Call to BuildFile() function from group change in ConfigThread() returned false.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kConfigThreadCNDelDeviceFileDeleteFailed: Deletion of file for the deleted device from system failure. FileName [String]
Explanation File for the deleted device could not be deleted from system.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. Start and stop the TFTP service because the file that it is trying to delete might be in use. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kConfigThreadCNDeviceBuildFileFailed: Call to BuildFile() function from CN_Device change in ConfigThread() false.
Explanation Call to BuildFile() function from CN_Device change in ConfigThread() returned false.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kConfigThreadUnknownExceptionCaught: An unknown exception caught at end of ConfigThread().
Explanation An unknown exception was caught at the end of ConfigThread().
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kReadConfigurationNodeGetNameFailed: Call to GetName() function from ReadConfiguration() failure to return a node name.
Explanation Call to GetName() function from ReadConfiguration() failed to return a node name.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kReadConfigurationGetVersionInfoFailed: Call to GetVersionInfo() function from ReadConfiguration() failure to return database version.
Explanation Call to GetVersionInfo() function from ReadConfiguration() failed to return a database version.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kReadConfigurationUnknownException: An unknown exception caught at the end of ReadConfiguration() in the try-catch construct.
Explanation An unknown exception was caught at the end of ReadConfiguration() in the try-catch construct.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kReadConfigurationSDICtrlObjCreationFailed: Unknown exception was caught when calling InitAlarm() function. hostName [String], szDblVersion [String], szMyVersion [String]
Explanation Unknown exception was caught when calling InitAlarm() function.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kReadConfigurationSDICtrlObjInformation: Display of node name, database and TFTP version information. hostName [String], szDblVersion [String], szMyVersion [String]
Explanation This alarm displays the node name, database, and TFTP version information.
Recommended Action No action is required.
Error Message
%CCM_TFTP-TFTP-3-kReadConfigurationCDBLException: CDBLException caught in the try-catch construct. Excpt [String], Dump [String]
Explanation CDBLException was caught in the try-catch construct.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kReadConfiguration_com_errorException: Com_error exception caught in the try-catch construct. Description [String]
Explanation Com_error exception was caught in the try-catch construct.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-4-kBuildFilescnfdeletewarning: Old cnf files to be deleted. tDeletePattern1 [String]
Explanation Old cnf files will be deleted.
Recommended Action This is normal operation.
Error Message
%CCM_TFTP-TFTP-4-kBuildFilesxmldeletewarning: Old XML files to be deleted. tDeletePattern2 [String]
Explanation Old XML files will be deleted.
Recommended Action This is normal operation.
Error Message
%CCM_TFTP-TFTP-3-kBuildFilescnfdeleterror: Old cnf files deletion failure. tDeletePattern1 [String]
Explanation Old cnf files could not be deleted.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kBuildFilesxmldeleterror: Old XML files deletion failure. tDeletePattern2 [String]
Explanation Old XML files could not be deleted.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kBuildFilesInfo: Successful creation of FileName and FileLength of XML and cnf files. Information [String], FileName [String], FileLength [Long]
Explanation FileName and FileLength of XML and cnf files were successfully created.
Recommended Action No action is required.
Error Message
%CCM_TFTP-TFTP-6-kConfigItAllReadConfigurationFailed: Call to ReadConfiguration() function from ConfigItAll() false.
Explanation Call to ReadConfiguration() function from ConfigItAll() returned false.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kConfigItAllBuildFilesFailed: Call to BuildFile() function from ConfigItAll() false.
Explanation Call to BuildFile() function from ConfigItAll() returned false.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-1-kTFTPServerListenInvalidSocket: Opening a socket for receiving requests failure. nError [Int]
Explanation A socket for receiving requests could not open.
Recommended Action Run on command prompt NETSTAT -a and redirect its output to a file. This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-1-kTFTPServerListenSetSockOptFailed: Error on SetSockOpt() function call; did not execute. nError [Int], IPAddress [String], Port [Int]
Explanation The SetSockOpt() function call returned error and did not execute.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kTFTPServerListenCloseSockFailed: Error on CloseSocket() function; could not succeed. Error [Int]
Explanation The CloseSocket() function returned error and could not succeed.
Recommended Action Run on command prompt NETSTAT -a and redirect its output to a file. This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-1-kTFTPServerListenBindFailed: Socket failure to bind to IP address and port. nError [Int], IPAddress [String], Port [Int]
Explanation Socket could not bind to IP address and port.
Recommended Action Run on command prompt NETSTAT -a and redirect its output to a file. This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-1-kTFTPServerListenbeginthreadexFailed: Creation of the ServerListenThread failure. ErrorNumber [Int]
Explanation The ServerListenThread could not be created.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kTFTPServerStopListenCloseSockFailed: Closure of the Socket used for listening failure. Error [Int]
Explanation The Socket being used for listening could not be closed.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kTFTPServerStopListenTerminateThreadFailed: Error on the TerminateThread operation on listen thread. Error [Int]
Explanation The TerminateThread operation on listen thread returned error.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kTFTPServerStopListenCloseHandleFailed: Error on the CloseHandle operation on listen thread. Error [Int]
Explanation The CloseHandle operation on listen thread returned error.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kCMCacheIsRealChangeCDBLException: Database exception caught. Pkid [String], Excpt [String], Dump [String]
Explanation Database exception was caught.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kCMCacheIsRealChangeComError: _com_error caught. Pkid [String], Excpt [String]
Explanation A _com_error was caught.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kCMCacheIsRealChangeUnknownException: Unknown database exception caught. Pkid [String]
Explanation Unknown database exception was caught.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kCMCacheBuildCMGrInfoCDBLException: Database exception caught in BuldCallManagerGroupInformation function. Excpt [String], Dump [String]
Explanation Database exception was caught in the BuldCallManagerGroupInformation function.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kCMCacheBuildCMGrInfoComError: _com_error caught in BuldCallManagerGroupInformation function. Description [String]
Explanation A _com_error was caught in the BuldCallManagerGroupInformation function.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kCMCacheBuildCMGrInfoUnknownException: Unknown database exception caught in BuldCallManagerGroupInformation function.
Explanation Unknown database exception was caught in the BuldCallManagerGroupInformation function.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kCNFFBuffWriteToFileLength0: Function returned for zero length of file. FileName [String]
Explanation Function was returned because the length of file was zero.
Recommended Action No action is required.
Error Message
%CCM_TFTP-TFTP-6-kCNFFBuffWriteToFilefopenfailed: Write to file failure to open the file handle fopen failure inside write to file. FileName [String]
Explanation Write to file failed to open the file handle fopen failed inside write to file.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. Start and stop the TFTP service because the file it is trying to open might be in use. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kCNFFBuffWriteToFilefwritefailed: Write to file failure to write, fwrite function failure inside write to file. FileName [String]
Explanation Write to file failed to write, fwrite function failed inside write to file.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. Start and stop the TFTP service because the file it is trying to open might be in use. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kCNFFBuffWriteToFilefclosefailed: Write to file failed to close the file handle, fclose function failed inside write to file. FileName [String]
Explanation Write to file failed to close the file handle, fclose function failed inside write to file.
Recommended Action This is a Windows system call that failed, so ensure that you are using recommended Windows configuration. Start and stop the TFTP service because the file it is trying to open might be in use. If you still get this error, collect TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-4-kCTFTPConnectSendFileTimeoutOccurred: Timeout when sending the file. Size [Int], Block [Int], Time [Int]
Explanation Timeout occurred when sending the file.
Recommended Action Ensure your system is connected to the network. Check windows Taskmanager to make sure TFTP is getting sufficient processor time to serve files. Make sure you are following configuration guide recommendations for your system configuration.
Error Message
%CCM_TFTP-TFTP-3-kCTFTPConnectSendFileNonTimeoutError: NonTimeout error during call to recvfrom(). ErrorNumber [Int], Block [Int]
Explanation NonTimeout error occurred during call to recvfrom().
Recommended Action Ensure your system is connected to the network. Check windows Taskmanager to make sure TFTP is getting sufficient processor time to serve files. Make sure you are following configuration guide recommendations for your system configuration.
Error Message
%CCM_TFTP-TFTP-4-kServingFileWarning: Warning about error inside serving part of TFTP. ErrorNumber [Int], FileName [String], IPAddress_Port [String], Mode [String], OpCode [Int], Reason [String]
Explanation Error occurred inside serving part of TFTP.
Recommended Action If this error reports file not found in its Reason parameter and if that file is OS79XX.TXT, then ignore it because it is a file used for SIP phones. If you are auto-registering a phone and you see that phone MAC-address-based filename in file is not found, ignore that error because this phone is not yet registered with the database. If you still get this error, collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-6-kServingFileNoError: No error but general information about health of serving file operation. FileName [String], IPAddress_Port [String], Reason [String]
Explanation No error occurred but provides general information about health of serving file operation.
Recommended Action No action is required.
Error Message
%CCM_TFTP-TFTP-3-kRecvMessageError: Error could not create CtftpConnect Object. Reason [String]
Explanation Error could not create CtftpConnect Object.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kThreadPoolProxyUnknownException: Unknown exception was caught in ThreadPoolProxy() of CTftpConnect class.
Explanation Unknown exception was caught in ThreadPoolProxy() of CTftpConnect class.
Recommended Action Collect detailed TFTP service traces and contact TAC.
Error Message
%CCM_TFTP-TFTP-3-kCServiceModuleGetName: Alarm from void GetName() function in CServiceModule. FileName [String], UnknownException [String]
Explanation
Recommended Action
Error Message
%CCM_TFTP-GENERIC-0-OutOfMemory: Out of memory.
Explanation The process has requested memory from the operating system, and there was not enough memory available.
Recommended Action No action is required.
Error Message
%CCM_TFTP-GENERIC-6-PermissionDenied: Permission denied.
Explanation An operation could not be completed because the process did not have authority to perform it.
Recommended Action No action is required.
Error Message
%CCM_TFTP-GENERIC-0-ServiceNotInstalled: Service not installed. Service Name [String]
Explanation An executable is trying to start but cannot because it is not configured as a service in the service control manager. The service name is %s.
Recommended Action Reinstall the service or call TAC.
Error Message
%CCM_TFTP-GENERIC-6-ServiceStopped: Service stopped. IP Address of hosting node. [String], Host name of hosting node. [String], Service Name [String], Process ID [ULong]
Explanation A service has stopped.
Recommended Action No action is required.
Error Message
%CCM_TFTP-GENERIC-6-ServiceStarted: Service started. Process ID [ULong], IP Address of hosting node. [String], Host name of hosting node. [String], Service Name [String], Version Information. [String]
Explanation A service has started.
Recommended Action No action is required.
Error Message
%CCM_TFTP-GENERIC-4-ServiceStartupFailed: Service startup failure. Service Name [String]
Explanation An attempt to start up the specified service failed.
Recommended Action Restart the service.
Error Message
%CCM_SUMI-CMI-6-kCMIServiceStarted: Service now running.
Explanation CMI is now starting and running.
Recommended Action No action is required.
Error Message
%CCM_SUMI-CMI-6-kCMIServiceStopped: Service now stopping.
Explanation Service is now stopping.
Recommended Action No action is required.
Error Message
%CCM_SUMI-CMI-6-kCMIServiceStatus: Service running and working properly. Service Priority [String]
Explanation Service is running and working properly.
Recommended Action No action is required.
Error Message
%CCM_SUMI-CMI-7-kCMIDebugAlarm: Alarm generated only for debugging purposes. Debug Message [String]
Explanation CMI has several debug messages that simulate real-time situations.
Recommended Action Report to Customer Service representative.
Error Message
%CCM_SUMI-CMI-3-kCCMConnectionError: No CMI connection with Cisco CallManager. CallManager Name [String]
Explanation CMI cannot establish connection with Cisco CallManager.
Recommended Action Check the address/status of Cisco CallManager and the network.
Error Message
%CCM_SUMI-CMI-3-kDisconnectionToCCM: CMI disconnection with Cisco CallManager. CallManager Name [String]
Explanation CMI lost connection to Cisco CallManager.
Recommended Action Check the status of Cisco CallManager and the network.
Error Message
%CCM_SUMI-CMI-2-kStopBitConfigurationError: Process configuration parameter StopBit for CMI invalid. Illegal Stop Bit [String]
Explanation CMI cannot work properly because of the invalid StopBit configuration for serial port.
Recommended Action Check the process configuration parameter StopBit for CMI.
Error Message
%CCM_SUMI-CMI-2-kParityConfigurationError: Process configuration parameter parity for CMI invalid. Illegal Parity [String]
Explanation CMI cannot work properly because of the invalid parity configuration for serial port.
Recommended Action Check the process configuration parameter parity for CMI.
Error Message
%CCM_SUMI-CMI-2-kWSAStartupFailed: Windows socket startup failure. Error Information [String]
Explanation WinSock could not be started.
Recommended Action >Ensure Windows 2000 service pack 1 is installed because it might obstruct Winsock creation. Then try to restart CMI. If this alarm keeps appearing, report to Customer Service representative.
Error Message
%CCM_SUMI-CMI-5-kConfigParaNotFound: Configuration parameter not found in database. Parameter Name and Information [String]
Explanation CMI cannot find this process configuration parameter in process configuration table.
Recommended Action Report to Customer Service representative to get the database upgrade.
Error Message
%CCM_SUMI-CMI-5-kSMDIMessageError: Invalid DN in SMDI message. Invalid DN [String]
Explanation CMI cannot find the DN in database.
Recommended Action Check the configuration of voice-mail system. Or disable ValidateDns to avoid this alarm.
Error Message
%CCM_SUMI-CMI-5-kSMDICmdError: Bad incoming SMDI message to CMI. Bad SMDI command [String]
Explanation CMI receives a bad incoming SMDI message.
Recommended Action Check the configuration of voice-mail system.
Error Message
%CCM_SUMI-CMI-2-kSerialPortOpenningError: Error when CMI tries to open the Windows NT serial port. Serial Port Openning Error [String]
Explanation When CMI tries to open the serial port, Windows NT returns an error.
Recommended Action Make sure the serial port is available.
Error Message
%CCM_SUMI-CMI-2-kSerialPortGetStatusError: Error when CMI tries to get the status of Windows NT serial port. Serial Port Getting Status Error [String]
Explanation When CMI tries to get the status of serial port, Windows NT returns an error.
Recommended Action Make sure the serial port available.
Error Message
%CCM_SUMI-CMI-2-kSerialPortSetStatusError: Error when CMI tries to set the status of Windows NT serial port. Serial Port Setting Status Error [String]
Explanation When CMI tries to set the status of serial port, Windows NT returns an error.
Recommended Action Make sure the serial port is available.
Error Message
%CCM_SUMI-CMI-3-kWritingFileFailure: CMI failure writing SMDI messages to the serial port. Error Information [String]
Explanation CMI opened the serial port; however it failed writing data to the serial port.
Recommended Action Restart CMI. If this alarm keeps appearing, report to Customer Service representative.
Error Message
%CCM_SUMI-CMI-3-kInvalidPortHandle: Invalid handle for the opened serial port. Error Information [String]
Explanation When CMI tries to write to the serial port, the handle for the opened serial port is invalid.
Recommended Action Make sure the serial port is available.
Error Message
%CCM_SUMI-CMI-2-kVMDNConfigurationError: Voice-mail DN for CMI invalid. Invalid VoiceMailDN [String]
Explanation CMI cannot register with Cisco CallManager because of the invalid voice-mail DN.
Recommended Action Check the process configuration parameter VoiceMailDn for CMI.
Error Message
%CCM_SUMI-CMI-4-kThreadKillingError: Error when CMI tries to kill the threads. Error Information [String]
Explanation When CMI tries to kill the threads, an error occurs.
Recommended Action Report to Customer Service representative.
Error Message
%CCM_SUMI-CMI-4-kMemAllocFailed: Memory allocation not done using NEW function. Memory Allocation Failure [String]
Explanation When CMI uses "new" function to allocate memory, it fails.
Recommended Action Close some applications and check system resources.
Error Message
%CCM_SUMI-CMI-1-kDBLException: DBL exception caught. DBL Exception [String]
Explanation When CMI initializes DBL, it catches an exception.
Recommended Action Make sure the Database is running. If this alarm keeps appearing, report to Customer Service representative.
Error Message
%CCM_SUMI-CMI-1-kCOMException: COM exception caught. COM Exception [String]
Explanation When CMI initializes COM, it catches an exception.
Recommended Action Report to Customer Service representative.
Error Message
%CCM_SUMI-CMI-1-kCMIException: CMI exception thrown. CMI Exception [String]
Explanation When CMI runs, it throws an exception.
Recommended Action The exception may be caused by wrong process configuration parameters or bad serial port status. Refer to the associated alarm for further information.
Error Message
%CCM_SUMI-CMI-1-kUnknownException: CMI unknown exception caught.
Explanation When CMI runs, it catches an unknown exception.
Recommended Action Report to Customer Service representative.
Error Message
%CCM_SUMI-GENERIC-0-OutOfMemory: Out of memory.
Explanation The process has requested memory from the operating system, and there was not enough memory available.
Recommended Action No action is required.
Error Message
%CCM_SUMI-GENERIC-6-PermissionDenied: Permission denied.
Explanation An operation could not be completed because the process did not have authority to perform it.
Recommended Action No action is required.
Error Message
%CCM_SUMI-GENERIC-0-ServiceNotInstalled: Service not installed. Service Name [String]
Explanation An executable is trying to start but cannot because it is not configured as a service in the service control manager. The service name is %s.
Recommended Action Reinstall the service or call TAC.
Error Message
%CCM_SUMI-GENERIC-6-ServiceStopped: Service stopped. IP Address of hosting node. [String], Host name of hosting node. [String], Service Name [String], Process ID [ULong]
Explanation A service has stopped.
Recommended Action No action is required.
Error Message
%CCM_SUMI-GENERIC-6-ServiceStarted: Service started. Process ID [ULong], IP Address of hosting node. [String], Host name of hosting node. [String], Service Name [String], Version Information. [String]
Explanation A service has started.
Recommended Action No action is required.
Error Message
%CCM_SUMI-GENERIC-4-ServiceStartupFailed: Service startup failure. Service Name [String]
Explanation An attempt to start up the specified service failed.
Recommended Action Restart the service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kIPVMSMgrEventCreationFailed: Creation of needed event failed. Error [ULong]
Explanation The needed events could not be created,; the service will exit.
Recommended Action The service needs to be restarted; if the error occurs again, the system needs to be rebooted.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kIPVMSMgrThreadxFailed: Creation of the IPVMSMgr thread failed. Error [ULong]
Explanation The creation of the VMS manager failed; the service will exit.
Recommended Action Restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-6-kIPVMSStopping: The IP voice media streaming application shutting down. Version [String]
Explanation The IP voice media streaming application is shutting down.
Recommended Action No action is required.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kChangeNotifyServiceCreationFailed: Database change notification subsystem not starting.
Explanation The change notification subsystem failed to start; the service will exit.
Recommended Action The service needs to be restarted; if the error occurs again, the system needs to be rebooted.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kChangeNotifyServiceGetEventFailed: Invalid notification event returned by database change notification.
Explanation The change notification subsystem returned an invalid notification event; the service will exit.
Recommended Action The service needs to be restarted; if the error occurs again, the system needs to be rebooted.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kChangeNotifyServiceRestartFailed: Database change notification restart failure.
Explanation The change notification subsystem failed to restart.
Recommended Action This service has change notification disabled, it may be reenabled at a later time or restart service to reenable immediately.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kIpVmsMgrThreadWaitFailed: Wait call failed in IP VMS manager thread.
Explanation The wait call failed in IP VMS manager thread; the service will exit.
Recommended Action The service needs to be restarted; if the error occurs again, the system needs to be rebooted.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-6-kIPVMSStarting: IP voice media streaming application starting. Version [String]
Explanation The IP voice media streaming application is starting.
Recommended Action No action is required.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kSDITraceStartFailed: SDI Trace start failure.
Explanation The SDI trace subsystem failed to start. The most likley cause is the service trace parameters are not configured; the service will not continue until the problem is fixed.
Recommended Action Make sure that the service has trace enabled.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kIPVMSDeviceDriverNotFound: Cisco IP voice media streaming driver not found.
Explanation The Cisco IP voice media streaming driver was not found; the service will not start until it is found.
Recommended Action The Cisco IP voice media streaming driver needs to be started.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgDblGetNodeNameFailed: Database layer select my process node failed.
Explanation The database layer was unable to find/determine the current node on which this service is running.
Recommended Action Make sure the database is configured properly.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-6-kMTPDeviceRecordNotFound: MTP device record not found.
Explanation A device record for the media termination point device was not found in the database.
Recommended Action If MTP functionality is required, add device to database.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMTPDblException: Database exception. Device Name [String], Exception String [String], Exception ID [ULong]
Explanation A database exception occurred while trying to read MTP configuration information.
Recommended Action Device will not start; fix database problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMTPComException: COM error. Device Name [String], COM Description String [String]
Explanation A COM error occurred while trying to read MTP configuration information.
Recommended Action Device will not start; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMTPUnknownException: Unknown exception. Device Name [String]
Explanation An unknown exception occurred while trying to read MTP configuration information.
Recommended Action Device will not start; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMTPListDblException: Database exception. Device Name [String], Exception String [String], Exception ID [ULong]
Explanation A database exception occurred while trying to read MTP Cisco CallManager list information.
Recommended Action Device will not start; fix database problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMTPListComException: COM error. Device Name [String], COM Description String [String]
Explanation A COM error occurred while trying to read MTP Cisco CallManager list information.
Recommended Action Device will not start; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMTPListUnknownException: Unknown exception. Device Name [String]
Explanation An unknown exception occurred while trying to read MTP Cisco CallManager list information.
Recommended Action Device will not start; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-6-kMTPDeviceStartingDefualts: MTP device configuration not found, starting with defaults.
Explanation The MTP device configuration was not found, starting with defaults.
Recommended Action Configure the MTP device properly in the database.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-6-kCFBDeviceRecordNotFound: CFB device record not found.
Explanation A device record for the conference bridge device was not found in the database.
Recommended Action If CFB functionality is required, add device to database.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgCFBDblException: Database exception. Device Name [String], Exception String [String], Exception ID [ULong]
Explanation A database exception occurred while trying to read CFB configuration information.
Recommended Action Device will not start; fix database problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgCFBComException: COM error. Device Name [String], COM Description String [String]
Explanation A COM error occurred while trying to read CFB configuration information.
Recommended Action Device will not start; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgCFBUnknownException: Unknown exception. Device Name [String]
Explanation An unknown exception occurred while trying to read CFB configuration information.
Recommended Action Device will not start; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgCFBListDblException: Database exception. Device Name [String], Exception String [String], Exception ID [ULong]
Explanation A database exception occurred while trying to read CFB Cisco CallManager list information.
Recommended Action Device will not start; fix database problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgCFBListComException: COM error. Device Name [String], COM Description String [String]
Explanation A COM error occurred while trying to read CFB Cisco CallManager list information.
Recommended Action Device will not start; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgCFBListUnknownException: Unknown exception. Device Name [String]
Explanation An unknown exception occurred while trying to read CFB Cisco CallManager list information.
Recommended Action Device will not start; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-6-kCFBDeviceStartingDefualts: CFB device configuration not found, starting with defaults.
Explanation The CFB device configuration was not found, starting with defaults.
Recommended Action Configure the CFB device properly in the database.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kCreateAudioSourcesFailed: Creating audio source class failed.
Explanation Unable to create audio source class; this may be due to lack of memory.
Recommended Action Reboot server.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-6-kMOHDeviceRecordNotFound: MOH device record not found.
Explanation A device record for the music on hold device was not found in the database.
Recommended Action If MOH functionality is required, add device to database.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHDblException: Database exception. Device Name [String], Exception String [String], Exception ID [ULong]
Explanation A database exception occurred while trying to read MOH configuration information.
Recommended Action Device will not start; fix database problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHComException: COM error. Device Name [String], COM Description String [String]
Explanation A COM error occurred while trying to read MOH configuration information.
Recommended Action Device will not start; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHUnknownException: Unknown exception. Device Name [String]
Explanation An unknown exception occurred while trying to read MOH configuration information.
Recommended Action Device will not start; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHListDblException: Database exception. Device Name [String], Exception String [String], Exception ID [ULong]
Explanation A database exception occurred while trying to read MOH Cisco CallManager list information.
Recommended Action Device will not start; fix database problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHListComException: COM error. Device Name [String], COM Description String [String]
Explanation A COM error occurred while trying to read MOH Cisco CallManager list information.
Recommended Action Device will not start; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHListUnknownException: Unknown exception. Device Name [String]
Explanation An unknown exception occurred while trying to read MOH Cisco CallManager list information.
Recommended Action Device will not start; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHServerDblException: Database exception. Device Name [String], Exception String [String], Exception ID [ULong]
Explanation A database exception occurred while trying to read MOH device information.
Recommended Action Device will not start; fix database problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHServerComException: COM error. Device Name [String], COM Description String [String]
Explanation A COM error occurred while trying to read MOH device information.
Recommended Action Device will not start; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHServerUnknownException: Unknown exception. Device Name [String]
Explanation An unknown exception occurred while trying to read MOH device information.
Recommended Action Device will not start; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHAudioSourceDblException: Database exception. Device Name [String], Exception String [String], Exception ID [ULong]
Explanation A database exception occurred while trying to read MOH audio sources.
Recommended Action Audio sources will be disabled; fix database problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHAudioSourceComException: COM error. Device Name [String], COM Description String [String]
Explanation A COM error occurred while trying to read MOH audio sources.
Recommended Action Audio sources will be disabled; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHAudioSourceUnknownException: Unknown exception. Device Name [String]
Explanation An unknown exception occurred while trying to read MOH audio sources.
Recommended Action Audio sources will be disabled; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-6-kReadCfgMOHEnabledCodecsNotFound: MOH enabled codecs not found.
Explanation The MOH default-enabled codecs not found in database, defaulting to mu-law.
Recommended Action Create MOH default codes in database.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHTFTIPAddressNotFound: MOH TFTP IP address not found.
Explanation The default MOH TFTP IP address was not found in the database.
Recommended Action Audio sources may be unavailable; create proper value in database and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHEnterpriseDblException: Database exception. Device Name [String], Exception String [String], Exception ID [ULong]
Explanation A database exception occurred while trying to read MOH enterprise parameters.
Recommended Action Audio sources may be unavailable; fix database problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHEnterpriseComException: COM error. Device Name [String], COM Description String [String]
Explanation A COM error occurred while trying to read MOH enterprise parameters.
Recommended Action Audio sources may be unavailable; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kReadCfgMOHEnterpriseUnknownException: Unknown exception. Device Name [String]
Explanation An unknown exception occurred while tring to read MOH enterprise parameters.
Recommended Action Audio sources may be unavailable; fix problem and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kDeviceDriverError: IP voice media streaming device driver error. Error [String]
Explanation The IP voice media streaming device driver returned an error.
Recommended Action
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-6-kMTPICMPErrorNotification: MTP stream ICMP error. Call ID [ULong], Party ID [ULong], Destination IP Address [String], IP Port [ULong]
Explanation An MTP stream had an ICMP error; stream has been terminated.
Recommended Action No action is required.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-6-kCFBICMPErrorNotification: CFB stream ICMP error. Call ID [ULong], Party ID [ULong], Destination IP Address [String], IP Port [ULong]
Explanation A CFB stream had an ICMP error; stream has been terminated.
Recommended Action No action is required.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-6-kMOHICMPErrorNotification: MOH stream ICMP error. Call ID [ULong], Party ID [ULong], Destination IP Address [String], IP Port [ULong]
Explanation An MOH stream had an ICMP error; stream has been terminated.
Recommended Action No action is required.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kDBCheckDblGetNodeNameFailed: Database layer select my process node failure.
Explanation The database layer was unable to find/determine the current node on which this service is running.
Recommended Action Configure the database properly.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-6-kReadCfgDblGetChgNotifyFailed: Get change notification port failure.
Explanation The database layer was unable to find change notification port and is using default.
Recommended Action If default change notification is incorrect or change notification does not work, add value into database and restart service.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kDbCheckMTPListDblException: Database exception. Device Name [String], Exception String [String], Exception ID [ULong]
Explanation A database exception occurred while trying to check MTP Cisco CallManager list information.
Recommended Action Fix database problem; database changes will not be detected.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kDbCheckMTPListComException: COM error. Device Name [String], COM Description String [String]
Explanation A COM error occurred while trying to check MTP Cisco CallManager list information.
Recommended Action Fix COM problem; database changes will not be detected.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kDbCheckMTPListUnknownException: Unknown exception. Device Name [String]
Explanation An unknown exception occurred while trying to check MTP Cisco CallManager list information.
Recommended Action Fix problem; database changes will not be detected.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kDbCheckMTPConfigDblException: Database exception. Device Name [String], Exception String [String], Exception ID [ULong]
Explanation A database exception occurred while trying to check MTP device configuration information.
Recommended Action Fix database problem; database changes will not be detected.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kDbCheckMTPConfigComException: COM error. Device Name [String], COM Description String [String]
Explanation A COM error occurred while trying to check MOH device configuration information.
Recommended Action Fix COM problem; database changes will not be detected.
Error Message
%CCM_MEDIA_STREAMING_APP-IPVMS-3-kDbCheckMTPConfigUnknownException: Unknown exception. Device Name [String]
Explanation