Table Of Contents
A - B - C - D - E - F - G - H - I - L - M - N - O - P - Q - R - S - T - U - V -
index
A
adding
Catalyst 6000 FXS ports 6-22
Catalyst 6000 FXS ports to Cisco CallManager 6-29
CTI ports 3-2
lines to phone template 3-4
phones 3-2
phone template 3-3
services to phone template 3-5
speed dial settings to phone template 3-6
user device profiles 5-2, 5-10
users 4-1
users to Cisco CallManager 4-8
VG200 FXS or FXO gateways to Cisco CallManager 6-17
VG200 gateways and ports 6-2
VG200 T1-CAS, T1-PRI, or E1-PRI gateways to Cisco CallManager 6-17
auto-registration 7-1
B
BAT
browser requirements 1-4
default location of log files 8-13
error messages 8-15
installation overview 2-1
installing 2-3
log files 8-13
logging on 1-5
online help 1-5
overview 1-1
specifications 1-3
starting 1-4
stopping 1-6
troubleshooting 8-13, 8-15
uninstalling 2-8
upgrading 2-2
using 1-4
version 1-5
viewing log files 8-14
BAT.xlt
create CSV for CTI ports 3-8
create CSV for CTI ports-users 3-8
create CSV for phones 3-8
create CSV for phones-users 3-8
create CSV for users 4-3, 4-12
creating Catalyst 6000 FXS ports 6-26
file location 2-3
browser requirements 1-4
C
Cisco CallManager
adding Catalyst 6000 FXS ports 6-29
adding CTI ports 3-18
adding phones 3-18, 3-20
adding phones and users 3-20
adding users 4-8
adding VG200 FXS or FXO gateways 6-17
adding VG200 T1-CAS, T1-PRI, or E1-PRI gateways 6-17
auto-registration must be enabled for TAPS 7-1
Cisco Catalyst 6000 FXS ports
adding or updating ports 6-22
adding ports 6-22
adding to Cisco CallManager 6-29
creating BAT template 6-23
creating CSV file 6-24
deleting ports 6-35
deleting template 6-38
field descriptions 6-64
limit of 500 6-26
overview 6-1, 6-21
updating 6-32
Cisco CRA
required for TAPS 7-2
troubleshooting TAPS 8-19
uninstalling TAPS 2-9
uploading TAPS 2-7
Cisco IP IVR
required for TAPS 7-2
Cisco VG200
adding gateways and ports 6-2
adding to Cisco CallManager (FXS or FXO) 6-17
adding to Cisco CallManager (T1-CAS, T1-PRI, or E1-PRI) 6-17
configure using CLI prior to adding gateways in BAT 6-1
copying a template 6-19
creating a template 6-3
creating CSV file for FXS or FXO 6-8
creating CSV file for T1-CAS, T1-PRI, or E1-PRI 6-10
delete only selected gateways 6-20
deleting BAT template 6-38
deleting gateways 6-20
field descriptions for E1-PRI 6-51
field descriptions for FXO 6-42
field descriptions for FXS 6-40
field descriptions for T1-CAS 6-45
field descriptions for T1-PRI 6-51
overview 6-1
updating endpoint identifiers 6-7
CLI 6-1
command line interface 6-1
configure TAPS 7-3
configuring
user device profiles 5-2
configuring TAPS 7-3
copying
Catalyst 6000 FXS ports template 6-31
gateway directory number template 6-37
phone template 3-23
VG200 template 6-19
create dummy MAC address 3-12, 3-19, 3-21
creating
Catalyst 6000 FXS ports template 6-23
CSV file for Catalyst 6000 FXS ports 6-24
CSV file for phones 3-7
CSV file for user device profile 5-4
CSV file for VG200 FXS or FXO 6-8
CSV file for VG200 T1-CAS, T1-PRI, or E1-PRI 6-10
phone template 3-3
template for gateway directory number 6-36
user device profiles template 5-2
VG200 template 6-3
CSV
Catalyst 6000 FXS ports 6-24
creating a BAT.xlt for users 4-3, 4-12
creating a text-based file for Catalyst 6000 FXS ports 6-28
creating a text-based file for phones, phones-users combination, CTI ports, or CTI ports-users combination 3-13
creating a text-based file for update users 4-14
creating a text-based file for user device profiles 5-7
creating a text-based file for users 4-5
creating a text-based file for VG200 gateways and ports 6-13
creating for user device profile 5-4
CTI ports 3-7
no blank lines 3-10, 5-5
phone 3-7
required location for saving files 4-6, 4-14, 5-7
retaining stored values 4-16
text file for phones 3-13, 6-13, 6-28
tips for creating text-based CSV for user device profiles 5-8
tips for creating text-based CSV for user device profiles with two lines 5-9
tips for creating text-based CSV for users 4-7, 4-15
tips for creating text-based file for phones, phones-users, CTI ports, or CTI ports-users 3-14
using BAT.xlt for Catalyst 6000 FXS ports 6-26
using BAT.xlt for phones 3-8, 3-9
using BAT.xlt for phone-user combination 3-8, 3-9
using BAT.xlt for update users 4-11
using BAT.xlt for users 4-2
VG200 for FXS or FXO 6-8
VG200 for T1-CAS, T1-PRI, or E1-PRI 6-10
CTI ports
adding 3-2
adding CTI ports-users combination to Cisco CallManager 3-20
adding to Cisco CallManager 3-18
associating new port to existing user 3-7
creating CSV file 3-7
directory number must match number of lines in template 3-8
enable authentication proxy rights 3-21
enable CTI application use 3-19, 3-21
using BAT.xlt to create CSV 3-8, 3-9
using BAT.xlt to create CSV for CTI ports-users combination 3-8, 3-9
using dummy MAC address option 3-19, 3-21
D
deleting
Catalyst 6000 FXS ports 6-35
Catalyst 6000 FXS ports template 6-38
gateway directory number template 6-38
phones 3-31
selected VG200 gateways 6-20
user device profiles 5-11
users 4-18
VG200 gateways 6-20
VG200 template 6-38
directory number
creating gateway template 6-36
securing from TAPS 7-7
downloading
phone configuration using TAPS 7-12
dummy MAC address 3-12, 3-19, 3-21
generate a list of phones with 3-29
MAC address 3-29
E
E1-PRI
adding VG200 gateways to Cisco CallManager 6-17
creating the CSV file for VG200 gateways 6-10
field descriptions for VG200 6-51
enable authentication proxy rights
adding users 4-9
for CTI ports and users 3-21
for phones and users 3-21
enable CTI application use
adding users 4-9
CTI ports 3-19
CTI ports and users 3-21
phones 3-19
phones and users 3-21
endpoint identifiers, updating 6-7
error messages, BAT 8-15
Export to BAT Format button does not work in BAT.xlt file 8-15
F
field descriptions
adding or updating lines 3-41
adding or updating lines to UDP template 5-13
Catalyst 6000 FXS ports 6-64
gateway directory number template 6-66
ground start 6-42
loop start 6-42
phone template 3-34, 3-47
VG200 - E1-PRI 6-51
VG200 - FXO 6-42
VG200 - FXS 6-40
VG200 - T1-CAS 6-45
VG200 - T1-PRI 6-51
FXO
adding VG200 gateways to Cisco CallManager 6-17
field descriptions 6-42
FXS
adding Catalyst 6000 ports to Cisco CallManager 6-29
adding or updating ports for Catalyst 6000 ports 6-22
adding VG200 gateways to Cisco CallManager 6-17
creating BAT template for Catalyst 6000 ports 6-23
creating CSV file for Catalyst 6000 ports 6-24, 6-26
creating CSV file for VG200 gateways 6-8
creating the CSV file for VG200 gateways 6-8
deleting Catalyst 6000 ports 6-35
field descriptions for Catalyst 6000 ports 6-64
field descriptions for VG200 6-40
updating Catalyst 6000 ports 6-32
G
gateway
Cisco Catalyst 6000 FXS ports 6-1
Cisco VG200
overview 6-1
gateway directory number
copying template 6-37
deleting template 6-38
field descriptions for template 6-66
template 6-36
gateway directory number template
required if you specified directory numbers 6-36
ground start, field descriptions 6-42
H
halting TAPS 7-7
help 1-5
I
inserting
user device profiles 5-10
installing
BAT/TAPS 2-3
BAT/TAPS prerequisites 2-3
completing TAPS installation 2-7
no backward template migration 2-2
no template migration when upgrading from release 3.0(3) 2-2
overview 2-1
TAPS 2-5
TAPS after BAT has already been installed 2-5
TAPS prerequisites 2-5
template migration during upgrade 2-2
instructions, TAPS for end-users 7-12
L
lines
adding or updating 3-4
field descriptions for adding or updating 3-41
field descriptions for adding or updating to UDP template 5-13
maximum number 3-5
updating 3-27
log files
BAT 8-13
explanation of file naming convention 8-14
viewing 8-14
logging on to BAT 1-5
loop start,field descriptions 6-42
M
MAC address
dummy MAC address 3-29
generate a list of phones with dummy 3-29
module in slot 6-4
N
NM-1V 6-4
NM-2V 6-4
NM-HDV 6-4
O
overview
adding or updating FXS ports for Catalyst 6000 modules 6-22
adding VG200 gateways and ports 6-2
BAT 1-1
Catalyst 6000 FXS ports 6-21
creating CSV files for FXS ports on Catalyst 6000 modules 6-24
gateway directory number 6-36
TAPS 7-1, 7-2
working with gateways and ports 6-1
P
password, value is mandatory 3-17
phone
adding 3-2
adding a template 3-3
adding or updating lines 3-4
adding or updating services 3-5
adding or updating speed dial settings 3-6
adding phones-users combination to Cisco CallManager 3-20
adding to Cisco CallManager 3-18, 3-20
BAT reaction if line information fails during insert 3-23
copying a template 3-23
creating CSV file 3-7
CSV text file 3-13, 6-13, 6-28
deleting 3-31
deleting templates 3-32
enable authentication proxy rights 3-21
enable CTI application use 3-19, 3-21
field descriptions for phone template 3-34, 3-47
generate a list of phones with dummy MAC addresses 3-29
updating 3-25
updating lines 3-27
using BAT.xlt to create CSV for phone 3-8, 3-9
using dummy MAC address option 3-12, 3-19, 3-21
PIN, value is mandatory 3-17
ports
adding CTI 3-2
adding VG200 6-2
prerequisites
BAT/TAPS 2-3
TAPS 2-5
Q
query
updating lines 3-27
updating phones 3-25
R
removing
user device profiles 5-11
repository manager 2-7
reset devices after update 3-26
restart devices after update 3-26
S
secure TAPS 7-7
securing directory numbers from TAPS 7-7
services, adding or updating 3-5
specifications 1-3
speed dial settings, adding or updating 3-6
starting
BAT 1-4
TAPS 7-6
stopping
BAT 1-6
TAPS 7-7
sub-unit 6-4
T
T1-CAS
adding VG200 gateways to Cisco CallManager 6-17
creating the CSV file for VG200 gateways 6-10
field descriptions for VG200 6-45
T1-PRI
adding VG200 gateways to Cisco CallManager 6-17
creating the CSV file for VG200 gateways 6-10
field descriptions for VG200 6-51
TAPS
auto-registration must be enabled 7-1
Cisco CRA required 7-2
Cisco IP IVR required 7-2
completing installation 2-7
completing uninstallation 2-9
configuring 7-3
halting 7-7
installing 2-3, 2-5
installing once BAT is already installed 2-5
instructions for end-users 7-12
overview 7-1, 7-2
securing directory numbers 7-7
starting 7-6
stopping 7-7
taps.aef 2-7
troubleshooting 8-13, 8-19
troubleshooting on the Cisco CRA server 8-19
uninstalling 2-8
uploading to Cisco CRA Administration server 2-7
version 1-6
taps.aef 2-7
template
adding or updating lines 3-4
adding or updating services 3-5
adding or updating speed dial settings 3-6
BAT.xlt file location 2-3
copying Catalyst 6000 FXS ports 6-31
copying gateway directory number 6-37
copying phone 3-23
copying VG200 6-19
creating Catalyst 6000 FXS ports 6-23
creating VG200 6-3
deleting Catalyst 6000 FXS ports 6-38
deleting gateway directory number 6-38
deleting phone 3-32
deleting VG200 6-38
field descriptions for adding or updating lines 3-41
field descriptions for adding or updating lines to UDP template 5-13
field descriptions for Catalyst 6000 ports 6-64
field descriptions for gateway directory number 6-66
field descriptions for phone 3-34, 3-47
field descriptions for VG200 - E1-PRI or T1-PRI 6-51
field descriptions for VG200 - FXO 6-42
field descriptions for VG200 - FXS 6-40
field descriptions for VG200 - T1-CAS 6-45
gateway directory number 6-36
gateway directory number is required if you specified directory numbers 6-36
migration during upgrade 2-2
no backward migration 2-2
overview of gateway directory number 6-36
phone 3-3
user device profiles 5-2
troubleshooting
BAT 8-15
BAT and TAPS 8-13
couldn't create user object. Check if DC Directory is running 8-18
data files (CSV) format do not match phone template/sample file 8-15
directory number cannot be added without at least one MAC address 8-18
errors occur when using the dummy MAC address option 8-16
Export to BAT Format button does not work in BAT.xlt file 8-15
MAC address values are not allowed in the file if dummy MAC address values are desired 8-18
null value for mandatory field is not allowed 8-16
partition details can be added only with corresponding directory number 8-16
port data in record number n does not match the corresponding sample file/number of lines and speed dials in phone template chosen 8-17
port identifier contains invalid endpoint prefix 8-17
port identifier contains invalid port number 8-17
port number not configured in the template 8-17
preprocess exception 8-20
provider exception 8-21
same directory number cannot be assigned twice to a device in the same partition 8-18
selected template does not contain DN details for directory number 8-16
TAPS 8-19
TAPS on the Cisco CRA server 8-19
the page cannot be displayed 8-15
when the Cisco CRA server starts, the JTAPI subsystem shows partial service or out of service 8-19
U
uninstalling
BAT/TAPS 2-8
removing TAPS from Cisco CRA Administration server 2-9
update users
creating CSV file 4-11
creating text-based CSV file 4-14
updating
Catalyst 6000 FXS ports 6-22, 6-32
endpoint identifiers 6-7
lines 3-27
lines for phone template 3-4
phone configuration using TAPS 7-12
phones 3-25
services to phone template 3-5
speed dial settings to phone template 3-6
users 4-10
upgrading BAT 2-2
uploading TAPS to the Cisco CRA Administration server 2-7
user
using BAT.xlt for phone-user combination 3-9
user device profile
CSV file 5-4
user device profiles
adding 5-2, 5-10
configuring 5-2
creating a template 5-2
creating text-based CSV file 5-7
deleting 5-11
inserting 5-10
removing 5-11
users
adding 4-1
adding to Cisco CallManager 4-8
BAT.xlt 4-3, 4-12
creating CSV file 4-2
creating text-based CSV file 4-5
deleting 4-18
updating 4-10
using BAT.xlt for phone-user combination 3-8
V
version 1-5, 1-6
VIC-2FXO 6-5
VIC-2FXS 6-5
Viewing log files 8-14
VWIC-1MFT-E1 6-5
VWIC-1MFT-T1 6-5
VWIC-2MFT-E1 6-5
VWIC-2MFT-T1 6-5