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Cisco Catalyst 2970 Series Switches

Release Notes for the Catalyst 3750, 3560, and 2970 Switches, Cisco IOS Release 12.2(25)SEC and Later

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Table Of Contents

Release Notes for the Catalyst 3750, 3560, and 2970 Switches, Cisco IOS Release 12.2(25)SEC and Later

Contents

System Requirements

Hardware Supported

Device Manager System Requirements

Hardware Requirements

Software Requirements

Cluster Compatibility

Upgrading the Switch Software

Finding the Software Version and Feature Set

Deciding Which Files to Use

Archiving Software Images

Upgrading a Switch by Using the Device Manager or Network Assistant

Upgrading a Switch by Using the CLI

Recovering from a Software Failure

Installation Notes

New Features

New Hardware Features

New Software Features

Minimum Cisco IOS Release for Major Features

Limitations and Restrictions

Cisco IOS Limitations

Configuration

Ethernet

Fallback Bridging

HSRP

IP

IP Telephony

Management

MAC Addressing

Multicasting

Power

QoS

Routing

SPAN and RSPAN

Stacking (Catalyst 3750 or Cisco EtherSwitch service module switch stack only)

Trunking

VLAN

Device Manager Limitations

Important Notes

Switch Stack Notes

Cisco IOS Notes

Device Manager Notes

Open Caveats

Resolved Caveats

Resolved IOS Caveats in Cisco IOS Release 12.2(25)SEC2

Resolved IOS Caveats in Cisco IOS Release 12.2(25)SEC1

Resolved IOS Caveats in Cisco IOS Release 12.2(25)SEC

Documentation Updates in Cisco IOS Release 12.2(25)SEC

Updates for the Software Configuration Guides

Allocating Power to Devices Connected to a PoE Port

Using the crashinfo Files

Updates for the Command Reference

exception crashinfo

power inline consumption

show inventory

show inventory

show power inline

Related Documentation

Obtaining Documentation

Cisco.com

Product Documentation DVD

Ordering Documentation

Documentation Feedback

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Obtaining Technical Assistance

Cisco Technical Support & Documentation Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information


Release Notes for the Catalyst 3750, 3560, and 2970 Switches, Cisco IOS Release 12.2(25)SEC and Later


Revised November 2, 2005

The Cisco IOS Release 12.2(25)SEC and later runs on all Catalyst 3750, 3560, and 2970 switches and on Cisco EtherSwitch service modules.

The Catalyst 3750 switches and the Cisco EtherSwitch service modules support stacking through Cisco StackWise technology. The Catalyst 3560 and 2970 switches do not support switch stacking. Unless otherwise noted, the term switch refers to a standalone switch and to a switch stack.

These release notes include important information about Cisco IOS Release 12.2(25)SEC, Cisco IOS Release 12.2(25)SEC1, and Cisco IOS Release 12.2(25)SEC2, and any limitations, restrictions, and caveats that apply to them. Verify that these release notes are correct for your switch:

If you are installing a new switch, see the Cisco IOS release label on the rear panel of your switch.

If your switch is on, use the show version privileged EXEC command. See the "Finding the Software Version and Feature Set" section.

If you are upgrading to a new release, see the software upgrade filename for the software version. See the "Deciding Which Files to Use" section.

For the complete list of Catalyst 3750, 3560, and 2970 switch documentation and of Cisco EtherSwitch service module documentation, see the "Related Documentation" section.

You can download the switch software from this site (registered Cisco.com users with a login password):

http://www.cisco.com/public/sw-center/sw-lan.shtml


Note For IPv6 capability on the Catalyst 3750 or 3560 switches or on Cisco EtherSwitch service modules, you must order the advanced IP services image upgrade from Cisco.


This software release is part of a special release of Cisco IOS software that is not released on the same 8-week maintenance cycle that is used for other platforms. As maintenance releases and future software releases become available, they will be posted to Cisco.com in the Cisco IOS software area.

Cisco IOS Release 12.2(25)SEC and later are based on Cisco IOS Release 12.2(25)S. Open caveats in Cisco IOS Release 12.2(25)S also affect Cisco IOS Release 12.2(25)SEC and later, unless they are listed in the Cisco IOS Release 12.2(25)SEC resolved caveats list. The list of open caveats in Cisco IOS Release 12.2(25)S is available at this URL:

/en/US/docs/ios/12_2s/release/notes/122Srn.html#wp2367913

Contents

This information is in the release notes:

"System Requirements" section

"Upgrading the Switch Software" section

"Installation Notes" section

"New Features" section

"Minimum Cisco IOS Release for Major Features" section

"Limitations and Restrictions" section

"Important Notes" section

"Open Caveats" section

"Resolved Caveats" section

"Documentation Updates in Cisco IOS Release 12.2(25)SEC" section

"Related Documentation" section

"Obtaining Documentation" section

"Documentation Feedback" section

"Obtaining Technical Assistance" section

"Obtaining Additional Publications and Information" section

System Requirements

The system requirements are described in these sections:

"Hardware Supported" section

"Device Manager System Requirements" section

"Cluster Compatibility" section

Hardware Supported

Table 1 lists the hardware supported on Cisco IOS Release 12.2SE.

Table 1 Catalyst 3750, 3560, and 2970 and Cisco EtherSwitch Service Modules Supported Hardware 

Switch
Description
Supported by Minimum Cisco IOS Release

Catalyst 3750-24FS

24 100BASE-FX ports and 2 SFP1 module slots

Cisco IOS Release 12.2(25)SEB

Catalyst 3750-24PS

24 10/100 PoE2 ports and 2 SFP module slots

Cisco IOS Release 12.2(18)SE

Catalyst 3750-24TS

24 10/100 Ethernet ports and 2 SFP module slots

Cisco IOS Release 12.2(18)SE

Catalyst 3750-48PS

48 10/100 PoE ports and 4 SFP module slots

Cisco IOS Release 12.2(18)SE

Catalyst 3750-48TS

48 10/100 Ethernet ports and 4 SFP module slots

Cisco IOS Release 12.2(18)SE

Catalyst 3750G-12S

12 SFP module slots

Cisco IOS Release 12.2(18)SE

Catalyst 3750G-16TD

16 10/100/1000 Ethernet ports and 1 XENPAK 10-Gigabit Ethernet module slot

Cisco IOS Release 12.2(18)SE

Catalyst 3750G-24PS

24 10/100/1000 PoE ports and 4 SFP module slots

Cisco IOS Release 12.2(20)SE3

Catalyst 3750G-24T

24 10/100/1000 Ethernet ports

Cisco IOS Release 12.2(18)SE

Catalyst 3750G-24TS

24 10/100/1000 Ethernet ports and 4 SFP module slots

Cisco IOS Release 12.2(18)SE

Catalyst 3750G-24TS-1U

24 10/100/1000 Ethernet ports and 4 SFP module slots

Cisco IOS Release 12.2(20)SE3

Catalyst 3750G-48PS

48 10/100/1000 PoE ports and 4 SFP module slots

Cisco IOS Release 12.2(20)SE3

Catalyst 3750G-48TS

48 10/100/1000 Ethernet ports and 4 SFP module slots

Cisco IOS Release 12.2(20)SE3

Catalyst 3560-24PS

24 10/100 PoE ports and 2 SFP module slots

Cisco IOS Release 12.2(18)SE

Catalyst 3560-24TS

24 10/100 ports and 2 SFP module slots

Cisco IOS Release 12.2(20)SE3

Catalyst 3560-48PS

48 10/100 PoE ports and 4 SFP module slots

Cisco IOS Release 12.2(18)SE

Catalyst 3560-48TS

48 10/100 ports and 4 SFP module slots

Cisco IOS Release 12.2(20)SE3

Catalyst 3560G-24PS

24 10/100 PoE ports and 4 SFP module slots

Cisco IOS Release 12.2(20)SE3

Catalyst 3560G-24TS

24 10/100/1000 Ethernet ports and 4 SFP module slots

Cisco IOS Release 12.2(20)SE3

Catalyst 3560G-48PS

48 10/100/1000 PoE ports and 4 SFP module slots

Cisco IOS Release 12.2(20)SE3

Catalyst 3560G-48TS

48 10/100/1000 Ethernet ports and 4 SFP module slots

Cisco IOS Release 12.2(20)SE3

Catalyst 2970G-24T

24 10/100/1000 Ethernet ports

Cisco IOS Release 12.2(18)SE

Catalyst 2970G-24TS

24 10/100/1000 Ethernet ports and 4 SFP module slots

Cisco IOS Release 12.2(18)SE

NME-16ES-1G3

16 10/100 ports, 1 10/100/1000 Ethernet port, no StackWise connector ports, single-wide

Cisco IOS Release 12.2(25)SEC

NME-16ES-1G-P3

16 10/100 PoE ports, 1 10/100/1000 Ethernet port, no StackWise connector ports, single-wide

Cisco IOS Release 12.2(25)EZ

NME-X-23ES-1G3

23 10/100 ports, 1 10/100/1000 PoE port, no StackWise connector ports, extended single-wide

Cisco IOS Release 12.2(25)SEC

NME-X-23ES-1G-P3

23 10/100 PoE ports, 1 10/100/1000 PoE port, no StackWise connector ports, extended single-wide

Cisco IOS Release 12.2(25)EZ

NME-XD-24ES-1S-P3

24 10/100 PoE ports, 1 SFP module port, 2 StackWise connector ports, extended double-wide

Cisco IOS Release 12.2(25)EZ

NME-XD-48ES-2S-P3

48 10/100 PoE ports, 2 SFP module ports, no StackWise connector ports, extended double-wide

Cisco IOS Release 12.2(25)EZ

SFP modules

1000BASE-T, 1000BASE-SX

1000BASE-LX, 1000BASE-ZX, and CWDM4

100BASE-FX MMF5

Cisco IOS Release 12.2(18)SE

Cisco IOS Release 12.2(20)SE

XENPAK modules6

XENPAK-10-GB-ER, XENPAK-10-GB-LR, XENPAK-10-GB-LX4, XENPAK-10-GB-SR, and XENPAK-10-GB-CX4

Cisco IOS Release 12.2(18)SE

Redundant power systems

Cisco RPS 675 Redundant Power System

Supported on all software releases

1 SFP = small form-factor pluggable

2 PoE = Power over Ethernet

3 Cisco EtherSwitch service module

4 CWDM = coarse wavelength-division multiplexer

5 MMF = multimode fiber

6 XENPAK modules are only supported on the Catalyst 3750G-16TD switches.


Device Manager System Requirements

These sections describes the hardware and software requirements for using the device manager:

"Hardware Requirements" section

"Software Requirements" section

Hardware Requirements

Table 2 lists the minimum hardware requirements for running the device manager.

Table 2 Minimum Hardware Requirements 

Processor Speed
DRAM
Number of Colors
Resolution
Font Size

Intel Pentium II1

64 MB2

256

1024 x 768

Small

1 We recommend Intel Pentium 4.

2 We recommend 256-MB DRAM.


Software Requirements

Table 3 lists the supported operating systems and browsers for using the device manager. The device manager verifies the browser version when starting a session to ensure that the browser is supported.


Note The device manager does not require a plug-in.


Table 3 Supported Operating Systems and Browsers 

Operating System
Minimum Service Pack or Patch
Microsoft Internet Explorer1
Netscape Navigator

Windows 98

None

5.5 or 6.0

7.1

Windows NT 4.0

Service Pack 6 or later

5.5 or 6.0

7.1

Windows 2000

None

5.5 or 6.0

7.1

Windows XP

None

5.5 or 6.0

7.1

1 Service Pack 1 or higher is required for Internet Explorer 5.5.


Cluster Compatibility

You cannot create and manage switch clusters through the device manager. To create and manage switch clusters, use the command-line interface (CLI) or the Network Assistant application.

When creating a switch cluster or adding a switch to a cluster, follow these guidelines:

When you create a switch cluster, we recommend configuring the highest-end switch in your cluster as the command switch.

If you are managing the cluster through Network Assistant, the switch with the latest software should be the command switch, unless your command switch is running Cisco IOS Release 12.1(19)EA1 or later.

The standby command switch must be the same type as the command switch. For example, if the command switch is a Catalyst 3750 switch, all standby command switches must be Catalyst 3750 switches.

For additional information about clustering, see Getting Started with Cisco Network Assistant and Release Notes for Cisco Network Assistant (not orderable but available on Cisco.com), the software configuration guide, the command reference, and the Cisco EtherSwitch service module feature guide.

Upgrading the Switch Software

These are the procedures for downloading software. Before downloading software, read this section for important information:

"Finding the Software Version and Feature Set" section

"Deciding Which Files to Use" section

"Upgrading a Switch by Using the Device Manager or Network Assistant" section

"Upgrading a Switch by Using the CLI" section

"Recovering from a Software Failure" section

Finding the Software Version and Feature Set

The Cisco IOS image is stored as a bin file in a directory that is named with the Cisco IOS release. A subdirectory contains the files needed for web management. The image is stored on the system board flash device (flash:).

You can use the show version privileged EXEC command to see the software version that is running on your switch. The second line of the display shows the version.


Note For Catalyst 3750 and 3560 switches and the Cisco EtherSwitch service modules, although the show version output always shows the software image running on the switch, the model name shown at the end of this display is the factory configuration (IP base image [formerly known as the SMI] or IP services image [formerly known as the EMI]) and does not change if you upgrade the software image.


You can also use the dir filesystem: privileged EXEC command to see the directory names of other software images that you might have stored in flash memory.

Deciding Which Files to Use

The upgrade procedures in these release notes describe how to perform the upgrade by using a combined tar file. This file contains the Cisco IOS image file and the files needed for the embedded device manager. You must use the combined tar file to upgrade the switch through the device manager. To upgrade the switch through the command-line interface (CLI), use the tar file and the archive download-sw privileged EXEC command.

For the Catalyst 3750 and 3560 switches, Cisco IOS Release 12.2(25)SEA and earlier referred to the image that provides Layer 2+ features and basic Layer 3 routing as the standard multilayer image (SMI). The image that provides full Layer 3 routing and advanced services was referred to as the enhanced multilayer image (EMI).

Cisco IOS Release 12.2(25)SEB and later refers to the SMI as the IP base image and the EMI as the IP services image.

Cisco IOS Release 12.2(25)SEB and later refers to the Catalyst 2970 image as the LAN base image.

Table 4 lists the different file-naming conventions before and after Cisco IOS Release 12.2(25)SEB.

Table 4 Cisco IOS Image File Naming Convention

Cisco IOS 12.2(25)SEA and earlier
Cisco IOS 12.2(25)SEB and later

c3750-i9-mz (SMI1 )

c3750-ipbase-mz

c3750-i9k91-mz (SMI)

c3750-ipbasek9-mz

c3750-i5-mz (EMI2 )

c3750-ipservices-mz

c3750-i5k91-mz (EMI)

c3750-ipservicesk9-mz

c3560-i9-mz (SMI)

c3560-ipbase-mz

c3560-i9k91-mz (SMI)

c3560-ipbasek9-mz

c3560-i5-mz (EMI)

c3560-ipservices-mz

c3560-i5k91-mz (EMI)

c3560-ipservicesk9-mz

c2970-i6l2-mz

c2970-lanbase-mz

c2970-i6k91l2-mz

c2970-lanbasek9-mz

1 SMI = standard multilayer image

2 EMI = enhanced multilayer image


Table 5 lists the filenames for this software release.


Note For IPv6 capability on the Catalyst 3750 or 3560 switch or on the Cisco EtherSwitch service modules, you must order the advanced IP services image upgrade from Cisco.


Table 5 Cisco IOS Software Image Files 

Filename

Description

c3750-ipbase-tar.122-25.SEC2.tar

Catalyst 3750 IP base image and device manager files.
This image has Layer 2+ and basic Layer 3 routing features.
This image also runs on the Cisco EtherSwitch service modules.

c3750-ipservices-tar.122-25.SEC2.tar

Catalyst 3750 IP services image and device manager files.
This image has both Layer 2+ and full Layer 3 routing features.
This image also runs on the Cisco EtherSwitch service modules.

c3750-ipbasek9-tar.122-25.SEC2.tar

Catalyst 3750 IP base cryptographic image and device manager files.
This image has the Kerberos, SSH1 , Layer 2+, and basic Layer 3 routing features.
This image also runs on the Cisco EtherSwitch service modules.

c3750-ipservicesk9-tar.122-25.SEC2.tar

Catalyst 3750 IP services cryptographic image and device manager files.
This image has the Kerberos, SSH, Layer 2+, and full Layer 3 features.
This image also runs on the Cisco EtherSwitch service modules.

c3750-advipservicesk9-tar.122-25.SEC2.tar

Catalyst 3750 advanced IP services image, cryptographic file, and device manager files.
This image has all the IP services image (formerly known as the EMI) features and the capability for unicast routing of IPv6 packets.
This image also runs on the Cisco EtherSwitch service modules.

c3560-ipbase-tar.122-25.SEC2.tar

Catalyst 3560 IP base image file and device manager files.
This image has Layer 2+ and basic Layer 3 routing features.

c3560-ipservices-tar.122-25.SEC2.tar

Catalyst 3560 IP services image and device manager files.
This image has both Layer 2+ and full Layer 3 routing features.

c3560-ipbasek9-tar.122-25.SEC2.tar

Catalyst 3560 IP base cryptographic image and device manager files.
This image has the Kerberos, SSH, and Layer 2+, and basic Layer 3 routing features.

c3560-ipservicesk9-tar.122-25.SEC2.tar

Catalyst 3560 IP services cryptographic image and device manager files. This image has the Kerberos, SSH, Layer 2+, and full Layer 3 features.

c3560-advipservicesk9-tar.122-25.SEC2.tar

Catalyst 3560 advanced IP services image, cryptographic file, and device manager files.
This image has all the IP services image (formerly known as the EMI) features and the capability for unicast routing of IPv6 packets.

c2970-lanbase.122-25.SEC2.tar

Catalyst 2970 image file and device manager files.
This image has Layer 2+ features.

c2970-lanbasek9-tar.122-25.SEC2.tar

Catalyst 2970 cryptographic image file and device manager files.
This image has the Kerberos and SSH features.

1 SSH = Secure Shell


Archiving Software Images

Before upgrading your switch software, make sure that you have archived copies of the current Cisco IOS release and the Cisco IOS release to which you are upgrading. You should keep these archived images until you have upgraded all devices in the network to the new Cisco IOS image and until you have verified that the new Cisco IOS image works properly in your network.

Cisco routinely removes old Cisco IOS versions from Cisco.com. See Product Bulletin 2863 for more information:

http://www.cisco.com/en/US/partner/products/sw/iosswrel/ps5187/prod_bulletin0900aecd80281c0e.html

You can copy the bin software image file on the flash memory to the appropriate TFTP directory on a host by using the copy flash: tftp: privileged EXEC command.


Note Although you can copy any file on the flash memory to the TFTP server, it is time consuming to copy all of the HTML files in the tar file. We recommend that you download the tar file from Cisco.com and archive it on an internal host in your network.


You can also configure the switch as a TFTP server to copy files from one switch to another without using an external TFTP server by using the tftp-server global configuration command. For more information about the tftp-server command, see the "Basic File Transfer Services Commands" section of the Cisco IOS Configuration Fundamentals Command Reference, Release 12.2 at this URL:

/en/US/docs/ios/12_2/configfun/command/reference/frf011.html#wp1018426

Upgrading a Switch by Using the Device Manager or Network Assistant

You can upgrade switch software by using the device manager or Network Assistant. For detailed instructions, click Help.


Note When using the device manager to upgrade your switch, do not use or close your browser session after the upgrade process begins. Wait until after the upgrade process completes.


Upgrading a Switch by Using the CLI

This procedure is for copying the combined tar file to the switch. You copy the file to the switch from a TFTP server and extract the files. You can download an image file and replace or keep the current image.

To download software, follow these steps:


Step 1 Use Table 5 to identify the file that you want to download.

Step 2 Download the software image file. If you have a SmartNet support contract, go to this URL, and log in to download the appropriate files:

http://www.cisco.com/public/sw-center/sw-lan.shtml

To download the image for a Catalyst 2970 switch, click Catalyst 2970 software. To obtain authorization and to download the cryptographic software files, click Catalyst 2970 3DES Cryptographic Software.

To download the IP services image (formerly known as the EMI) or IP base image (formerly known as the SMI) files for a Catalyst 3560 switch, click Catalyst 3560 software. To obtain authorization and to download the cryptographic software files, click Catalyst 3560 3DES Cryptographic Software.

To download the IP services image (formerly known as the EMI) or IP base image (formerly known as the SMI) files for a Catalyst 3750 switch, click Catalyst 3750 software. To obtain authorization and to download the cryptographic software files, click Catalyst 3750 3DES Cryptographic Software.


Caution If you are upgrading a Catalyst 3750 or a Catalyst 2970 switch that is running a release earlier than Cisco IOS Release 12.1(19)EA1c, this release includes a bootloader upgrade. The bootloader can take up
to 1 minute to upgrade the first time that the new software is loaded. Do not power cycle the switch during the bootloader upgrade.

Step 3 Copy the image to the appropriate TFTP directory on the workstation, and make sure that the TFTP server is properly configured.

For more information, see Appendix B in the software configuration guide for this release.

Step 4 Log into the switch through the console port or a Telnet session.

Step 5 (Optional) Ensure that you have IP connectivity to the TFTP server by entering this privileged EXEC command:

Switch# ping tftp-server-address

For more information about assigning an IP address and default gateway to the switch, see the software configuration guide for this release.

Step 6 Download the image file from the TFTP server to the switch. If you are installing the same version of software that is currently on the switch, overwrite the current image by entering this privileged EXEC command:

Switch# archive download-sw /overwrite /reload 
tftp:[[//location]/directory]/image-name.tar

The /overwrite option overwrites the software image in flash memory with the downloaded one.

The /reload option reloads the system after downloading the image unless the configuration has been changed and not saved.

For //location, specify the IP address of the TFTP server.

For /directory/image-name.tar, specify the directory (optional) and the image to download. Directory and image names are case sensitive.

This example shows how to download an image from a TFTP server at 198.30.20.19 and to overwrite the image on the switch:

Switch# archive download-sw /overwrite 
tftp://198.30.20.19/c3750-ipservices-tar.122-25.SEB.tar

You can also download the image file from the TFTP server to the switch and keep the current image by replacing the /overwrite option with the /leave-old-sw option.


Recovering from a Software Failure

For additional recovery procedures, see the "Troubleshooting" chapter in the software configuration guide for this release.

Installation Notes

You can assign IP information to your switch by using these methods:

The Express Setup program, as described in the switch getting started guide.

The CLI-based setup program, as described in the switch hardware installation guide.

The DHCP-based autoconfiguration, as described in the switch software configuration guide.

Manually assigning an IP address, as described in the switch software configuration guide.


Note If you are upgrading a Catalyst 3750 or a 2950 switch running Cisco IOS Release 12.1(11)AX, which uses the IEEE 802.1x feature, you must re-enable IEEE 802.1x after upgrading the software. For more information, see the "Cisco IOS Notes" section.



Note When upgrading or downgrading from Cisco IOS Release 12.2(18)SE, you might need to reconfigure the switch with the same password that you were using when running Cisco IOS Release 12.2(18)SE. This problem only occurs when changing from Cisco IOS Release 12.2(18)SE to any other release. (CSCed88768)


New Features

These sections describe the new supported hardware and the new software features provided in this release:

"New Hardware Features" section

"New Software Features" section

New Hardware Features

There are no new hardware features for this release. For a list of all supported hardware, see the "Hardware Supported" section.

New Software Features

This release contains these new switch features or enhancements (available in all software images):

Support for VRF Lite. (Catalyst 3750 and 3560 switches)

Support for UDI.

Support for multiple spanning-tree (MST) based on the IEEE 802.1s standard.

IEEE 802.1x with wake-on-LAN to allow dormant PCs to be powered on based on the receipt of a specific Ethernet frame.

Nonstop forwarding (NSF) awareness to enable the Layer 3 switch to continue forwarding packets from an NSF-capable neighboring router during the interval when the primary route processor (RP) is failing and the backup RP is taking over, or while the primary RP is manually reloaded for a nondisruptive software upgrade (Catalyst 3750 and 3560 switches and Cisco EtherSwitch service modules require the IP services image).

Configuration logging to log and to view changes to the switch configuration.

Unique device identifier to provide product identification information through a show inventory user EXEC command display.

Secure Copy Protocol (SCP) feature to provide a secure and authenticated method for copying switch configuration or switch image files. Catalyst 3750 and 3560 switches and Cisco EtherSwitch service modules require the cryptographic versions of the software IP base and IP services images, and Catalyst 2970 switches require the cryptographic version of the software.

Cross-stack EtherChannel to create an EtherChannel on multiple switches in the stack. (Catalyst 3750 switches and Cisco EtherSwitch service modules)

Budgeting power for devices connected to PoE ports. (Catalyst 3750 and 3560 switches)

Minimum Cisco IOS Release for Major Features

Table 6 lists the minimum software release required to support the major features of the Catalyst 3750, 3560, and 2970 switches and the Cisco EtherSwitch service modules.

Table 6 Catalyst 3750, 3560, and 2970 Switch and Cisco EtherSwitch Service Module Features and the Minimum Cisco IOS Release Required 

Feature
Minimum Cisco IOS Release Required
Catalyst Switch Support

IEEE 802.1x with wake-on-LAN

12.2(25)SEC

3750, 3560, 2970

Cisco EtherSwitch service modules

Nonstop forwarding awareness

12.2(25)SEC

3750, 3560, 2970

Cisco EtherSwitch service modules

Configuration logging

12.2(25)SEC

3750, 3560, 2970

Cisco EtherSwitch service modules

Secure Copy Protocol

12.2(25)SEC

3750, 3560, 2970

Cisco EtherSwitch service modules

Cross-stack EtherChannel

12.2(25)SEC

3750

Cisco EtherSwitch service modules

Support for configuring private-VLAN ports on interfaces that are configured for dynamic ARP inspection (IP base image [formerly known as the SMI] only)

12.2(25)SEB

3750, 3560, 2970

Support for IP source guard on private VLANs (IP base image [formerly known as the SMI] only)

12.2(25)SEB

3750 and 3560

IGMP leave timer

12.2(25)SEB

3750, 3560, 2970

IGMP snooping querier

12.2(25)SEA

3750, 3560, 2970

Advanced IP services

12.2(25)SEA

3750, 3560

Support for DSCP transparency

12.2(25)SE

3750, 3560, 2970

Support for VLAN-based QoS1 and hierarchical policy maps on SVIs2

12.2(25)SE

3750, 3560, 2970

Device manager

12.2(25)SE

3750, 3560, 2970

IEEE 802.1Q tunneling and Layer 2 protocol tunneling

12.2(25)SE

3750, 3560

Layer 2 point-to-point tunneling and Layer 2 point-to-point tunneling bypass

12.2(25)SE

3750, 3560

Support for SSL version 3.0 for secure HTTP communication (cryptographic images only)

12.2(25)SE

3750, 3560, 2970

Support for configuring private-VLAN ports on interfaces that are configured for dynamic ARP inspection (IP services image [formerly known as the EMI] only)

12.2(25)SE

3750 and 3560

Support for IP source guard on private VLANs (IP services image [formerly known as the EMI] only)

12.2(25)SE

3750 and 3560

Cisco intelligent power management to limit the power allowed on a port, or pre-allocate (reserve) power for a port.

12.2(25)SE

3750 and 3560

IEEE 802.1x accounting and MIBs (IEEE 8021-PAE-MIB and CISCO-PAE-MIB)

12.2(20)SE

3750, 3560, 2970

Dynamic ARP inspection (IP services image [formerly known as the EMI] only)

12.2(20)SE

3750, 3560

Flex Links

12.2(20)SE

3750, 3560, 2970

Software upgrade (device manager or Network Assistant only)

12.2(20)SE

3750, 3560, 2970

IP source guard (IP services image [formerly known as the EMI] only)

12.2(20)SE

3750, 3560

Private VLAN (IP services image [formerly known as the EMI] only)

12.2(20)SE

3750, 3560

SFP module diagnostic management interface

12.2(20)SE

3750, 3560, 2970

Switch stack offline configuration

12.2(20)SE

3750

Stack-ring activity statistics

12.2(20)SE

3750

Smartports macros

12.2(18)SE

3750, 3560, 2970

1 QoS = quality of service

2 SVIs = switched virtual interfaces


Limitations and Restrictions

You should review this section before you begin working with the switch. These are known limitations that will not be fixed, and there is not always a workaround. Some features might not work as documented, and some features could be affected by recent changes to the switch hardware or software.

This section contains these limitations:

"Cisco IOS Limitations" section

"Device Manager Limitations" section

Cisco IOS Limitations

Unless otherwise noted, these limitations apply to the Catalyst 3750, 3560, and 2970 switches and the Cisco EtherSwitch service modules:

"Configuration" section

"Ethernet" section

"Fallback Bridging" section

"HSRP" section

"IP" section

"IP Telephony" section

"MAC Addressing" section

"Management" section

"Multicasting" section

"QoS" section

"Routing" section

"SPAN and RSPAN" section

"Stacking (Catalyst 3750 or Cisco EtherSwitch service module switch stack only)" section

"Trunking" section

"VLAN" section

Configuration

These are the configuration limitations:

A static IP address might be removed when the previously acquired DHCP IP address lease expires.

This problem occurs under these conditions:

When the switch is booted without a configuration (no config.text file in flash memory).

When the switch is connected to a DHCP server that is configured to give an address to it (the dynamic IP address is assigned to VLAN 1).

When an IP address is configured on VLAN 1 before the dynamic address lease assigned to VLAN 1 expires.

The workaround is to reconfigure the static IP address. (CSCea71176 and CSCdz11708)

(Catalyst 3750 or 3560 switches and Cisco EtherSwitch service modules) When the show interface privileged EXEC is entered on a port that is running IEEE 802.1Q, inconsistent statistics from ports running IEEE 802.1Q might be reported. The workaround is to upgrade to Cisco IOS Release 12.1(20)EA1. (CSCec35100)

(Catalyst 3750 or 3560 switches and Cisco EtherSwitch service modules) When you change a port from a nonrouted port to a routed port or the reverse, the applied auto-QoS setting is not changed or updated when you verify it by using the show running interface or show mls qos interface user EXEC commands. These are the workarounds:

1. Disable auto-QoS on the interface.

2. Change the routed port to a nonrouted port or the reverse.

3. Re-enable auto-QoS on the interface. (CSCec44169)

The DHCP snooping binding database is not written to flash memory or a remote file in any of these situations:

(Catalyst 3750 switch and Cisco EtherSwitch service modules) When the Network Time Protocol (NTP) is configured, but the NTP clock is not synchronized. You can check the clock status by entering the show NTP status privileged EXEC command and verifying that the network connection to the NTP server and the peer work correctly.

(Catalyst 3750, 3560, or 2970 switches and Cisco EtherSwitch service modules) The DHCP snooping database file is manually removed from the file system. After enabling the DHCP snooping database by configuring a database URL, a database file is created. If the file is manually removed from the file system, the DHCP snooping database does not create another database file. You need to disable the DHCP snooping database and enable it again to create the database file.

(Catalyst 3750, 3560, or 2970 switches and Cisco EtherSwitch service modules) The URL for the configured DHCP snooping database was replaced because the original URL was not accessible. The new URL might not take effect after the timeout of the old URL.

No workaround is necessary; these are the designed behaviors. (CSCed50819)

(Catalyst 3750 or 3560 switches and Cisco EtherSwitch service modules) When dynamic ARP inspection is enabled on a switch or switch stack, ARP and RARP packets greater than 2016 bytes are dropped by the switch or switch stack. This is a hardware limitation.

However, when dynamic ARP inspection is not enabled and a jumbo MTU is configured, ARP and RARP packets are correctly bridged in hardware. (CSCed79734)

When connected to some third-party devices that send early preambles, a switch port operating at 100 Mbps full duplex or 100 Mbps half duplex might bounce the line protocol up and down. The problem is observed only when the switch is receiving frames.

The workaround is to configure the port for 10 Mbps and half duplex or to connect a hub or a nonaffected device to the switch. (CSCed39091)

(Catalyst 3750 switches and Cisco EtherSwitch service modules) Dynamic ARP inspection log entries might be lost after a switch failure. Any log entries that are still in the log buffer (have not been output as a system message) on a switch that fails are lost.

When you enter the show ip arp inspection log privileged EXEC command, the log entries from all switches in the stack are moved to the switch on which you entered the command.

There is no workaround. (CSCed95822)

When port security is enabled on an interface in restricted mode and the switchport block unicast interface command has been entered on that interface, MAC addresses are incorrectly forwarded when they should be blocked

The workaround is to enter the no switchport block unicast interface configuration command on that specific interface. (CSCee93822)

A traceback error occurs if a crypto key is generated after an SSL client session.

There is no workaround. This is a cosmetic error and does not affect the functionality of the switch. (CSCef59331)

(Cisco EtherSwitch service modules) You cannot change the console baud rate by using the switch CLI. The console on the Cisco EtherSwitch service modules only supports three baud rates (9600 bps, 19200 bps, and 38400 bps) and must be set at the bootloader prompt. The switch rejects a CLI command to change the baud rate.

To change the baud rate, reload the Cisco EtherSwitch service module with the bootloader prompt. You can then change the baud rate and change the speed on the TTY line of the router connected to the Cisco EtherSwitch Service module console.

There is no workaround. (CSCeh50152)

(Cisco EtherSwitch service modules) The bootloader defaults to read-only mode after password recovery. When the password recovery procedure is completed, the bootloader changes to read-only mode. When the switch resets, the previous configuration on the bootloader is lost.

After password recovery completes, the workaround is to enter the set_bs bs: rw command at the Cisco EtherSwitch service module prompt before you change any variables. This command sets the service module in read-write mode. Then enter the set_param command to write the changes before resetting the Cisco EtherSwitch service module. (CSCeh45594)

When a Catalyst 3750-12S switch boots up, ports 2, 6, and 10 can become active before the Cisco IOS software loading process is complete. Packets arriving at these ports before the switch software is completely loaded are lost. This is a hardware limitation when the switch uses small form-factor pluggable (SFP) modules with copper connections.

The workaround is to use switch ports other than those specified for redundancy and for applications that immediately detect active links. (CSCeh70503)

Ethernet

These are the Ethernet limitations:

Link connectivity might be lost between some older models of the Intel Pro1000 NIC and the 10/100/1000 switch port interfaces. The loss of connectivity occurs between the NIC and these switch ports:

Ports 3, 4, 7, 8, 11, 12, 15, 16, 19, 20, 23, and 24 of the Catalyst 3750G-24T and 3750G-24TS switches

Ports 3, 4, 7, 8, 11, 12, 15, 16, 19, and 20 of the Catalyst 2970G-24T and 2970G-24TS switches

Gigabit Ethernet ports on the Cisco EtherSwitch service modules

These are the workarounds:

Contact the NIC vendor, and get the latest driver for the card.

Configure the interface for 1000 Mbps instead of for 10/100 Mbps.

Connect the NIC to an interface that is not listed here. (CSCea77032)

For more information, enter CSCea77032 in the Bug Toolkit at this URL:

http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl

(Cisco EtherSwitch service modules) When a Cisco EtherSwitch service module reloads or the internal link resets, there can be up to a 45-second delay in providing power to PoE devices, depending on the configuration. If the internal Gigabit Ethernet interface on a Cisco EtherSwitch service module connected to the router is configured as a switch port in access mode or in trunk mode, the internal link is not operational until it reaches the STP forwarding state. Therefore, the PoE that comes from the host router is also not available until the internal Gigabit Ethernet link reaches the STP forwarding state. This is due to STP convergence time. This problem does not occur on routed ports.

If the Cisco EtherSwitch service module is in access mode, the workaround is to enter the spanning-tree portfast interface configuration command on the internal Gigabit Ethernet interface. If the service module is in trunk mode, there is no workaround.

Traffic on EtherChannel ports is not perfectly load-balanced. Egress traffic on EtherChannel ports are distributed to member ports on load balance configuration and traffic characteristics like MAC or IP address. More than one traffic stream may map to same member ports based on hashing results calculated by the ASIC.

If this happens, uneven traffic distribution will happen on EtherChannel ports.

Changing the load balance distribution method or changing the number of ports in the EtherChannel can resolve this problem. Use any of these workarounds to improve EtherChannel load balancing:

for random source-ip and dest-ip traffic, configure load balance method as src-dst-ip

for incrementing source-ip traffic, configure load balance method as src-ip

for incrementing dest-ip traffic, configure load balance method as dst-ip

Configure the number of ports in the EtherChannel so that the number is equal to a power of 2 (i.e. 2, 4, or 8)

For example, with load balance configured as dst-ip with 150 distinct incrementing destination IP addresses, and the number of ports in the EtherChannel set to either 2, 4, or 8, load distribution is optimal.(CSCeh81991)

Fallback Bridging

These are the fallback bridging limitations:

(Catalyst 3750 or 3560 switches and Cisco EtherSwitch service modules) If a bridge group contains a VLAN to which a static MAC address is configured, all non-IP traffic in the bridge group with this MAC address destination is sent to all ports in the bridge group. The workaround is to remove the VLAN from the bridge group or to remove the static MAC address from the VLAN. (CSCdw81955)

(Catalyst 3750 or 3560 switches and Cisco EtherSwitch service modules) Known unicast (secured) addresses are flooded within a bridge group if secure addresses are learned or configured on a port and the VLAN on this port is part of a bridge group. Non-IP traffic destined to the secure addresses is flooded within the bridge group. The workaround is to disable fallback bridging or to disable port security on all ports in all VLANs participating in fallback bridging. To remove an interface from a bridge group and to remove the bridge group, use the no bridge-group bridge-group interface configuration command. To disable port security on all ports in all VLANs participating in fallback bridging, use the no switchport port-security interface configuration command. (CSCdz80499)

HSRP

This is the Hot Standby Routing Protocol (HSRP) limitation:

When the active switch fails in a switch cluster that uses HSRP redundancy, the new active switch might not contain a full cluster member list. The workaround is to ensure that the ports on the standby cluster members are not in the spanning-tree blocking state. To verify that these ports are not in the blocking state, see the "Configuring STP" chapter in the software configuration guide. (CSCec76893)

IP

These are the IP limitations:

(Catalyst 3750 or 3560 switches and Cisco EtherSwitch service modules) The switch does not create an adjacent table entry when the ARP timeout value is 15 seconds and the ARP request times out. The workaround is to not set an ARP timeout value lower than 120 seconds. (CSCea21674)

When the rate of received DHCP requests exceeds 2,000 packets per minute for a long time, the response time might be slow when you are using the console. The workaround is to use rate limiting on DHCP traffic to prevent a denial of service attack from occurring. (CSCeb59166)

IP Telephony

These are the IP telephony limitations:

Some access point (AP)-350 devices are incorrectly discovered as IEEE 802.3af Class 1 devices. These APs should be discovered as Cisco pre-standard devices. The show power inline user EXEC command shows the AP-350 as an IEEE Class 1 device. The workaround is to power the AP by using an AC wall adaptor. (CSCin69533)

When a Cisco IP Phone is connected to the switch, the port VLAN ID (PVID) and the voice VLAN ID (VVID) both learn its MAC address. However, after dynamic MAC addresses are deleted, only the VVID relearns the phone MAC address. MAC addresses are manually or automatically deleted when a topology change occurs or when port security or an IEEE 802.1x feature is enabled or disabled. There is no workaround. (CSCea80105)

After you change the access VLAN on a port that has IEEE 802.1x enabled, the IP Phone address is removed. Because learning is restricted on IEEE 802.1x capable ports, it takes approximately 30 seconds before the address is relearned. No workaround is necessary. (CSCea85312)

(Catalyst 3750 or 3560 PoE-capable switches and Cisco EtherSwitch service modules) The switch uses the IEEE classification to learn the maximum power consumption of a powered device before powering it. The switch grants power only when the maximum wattage configured on the port is less than or equal to the IEEE class maximum. This ensures that the switch power budget is not oversubscribed. There is no such mechanism in Cisco prestandard powered devices.

The workaround for networks with pre-standard powered devices is to leave the maximum wattage set at the default value (15.4 W). You can also configure the maximum wattage for the port for no less than the value the powered device reports as the power consumption through CDP messages. For networks with IEEE Class 0, 3, or 4 devices, do not configure the maximum wattage for the port at less than the default 15.4 W (15,400 milliwatts). (CSCee80668)

Management

CiscoWorks is not supported on the Catalyst 3750-24FS switch.

MAC Addressing

This is the MAC addressing limitation:

(Catalyst 3750 or 3560 switches and Cisco EtherSwitch service modules) When a MAC address is configured for filtering on the internal VLAN of a routed port, incoming packets from the MAC address to the routed port are not dropped. (CSCeb67937)

Multicasting

These are the multicasting limitations:

(Catalyst 3750 or 3560 switches and Cisco EtherSwitch service modules) The switch does not support tunnel interfaces for unicast routed traffic. Only Distance Vector Multicast Routing Protocol (DVMRP) tunnel interfaces are supported for multicast routing.

(Catalyst 3750 or 3560 switches and Cisco EtherSwitch service modules) Nonreverse-path forwarded (RPF) IP multicast traffic to a group that is bridged in a VLAN is leaked onto a trunk port in the VLAN even if the port is not a member of the group in the VLAN, but it is a member of the group in another VLAN. Because unnecessary traffic is sent on the trunk port, it reduces the bandwidth of the port. There is no workaround for this problem because non-RPF traffic is continuous in certain topologies. As long as the trunk port is a member of the group in at least one VLAN, this problem occurs for the non-RPF traffic. (CSCdu25219)

If the number of multicast routes and Internet Group Management Protocol (IGMP) groups are more than the maximum number specified by the show sdm prefer global configuration command, the traffic received on unknown groups is flooded in the received VLAN even though the show ip igmp snooping multicast-table privileged EXEC command output shows otherwise. The workaround is to reduce the number of multicast routes and IGMP snooping groups to less than the maximum supported value. (CSCdy09008)

IGMP filtering is applied to packets that are forwarded through hardware. It is not applied to packets that are forwarded through software. Hence, with multicast routing enabled, the first few packets are sent from a port even when IGMP filtering is set to deny those groups on that port. There is no workaround. (CSCdy82818)

(Catalyst 3750 or 3560 switches and Cisco EtherSwitch service modules) When you use the ip access-group interface configuration command with a router access control list (ACL) to deny access to a group in a VLAN, multicast data to the group that is received in the VLAN is always flooded in the VLAN, regardless of IGMP group membership in the VLAN. This provides reachability to directly connected clients, if any, in the VLAN. The workaround is to not apply a router ACL set to deny access to a VLAN interface. Apply the security through other means; for example, apply VLAN maps to the VLAN instead of using a router ACL for the group. (CSCdz86110)

(Catalyst 3750 switch stack) If the stack master is power cycled immediately after you enter the ip mroute global configuration command, there is a slight chance that this configuration change might be lost after the stack master changes. This occurs because the stack master did not have time to propagate the running configuration to all the stack members before it was powered down. This problem might also affect other configuration commands. There is no workaround. (CSCea71255)

(Catalyst 3750 switches and Cisco EtherSwitch service modules) When you enable IP Protocol-Independent Multicast (PIM) on a tunnel interface, the switch incorrectly displays the Multicast is not supported on tunnel interfaces error message. IP PIM is not supported on tunnel interfaces. There is no workaround. (CSCeb75366)

If an IG MP report packet has two multicast group records, the switch removes or adds interfaces depending on the order of the records in the packet:

If the ALLOW_NEW_SOURCE record is before the BLOCK_OLD_SOURCE record, the switch removes the port from the group.

If the BLOCK_OLD_SOURCE record is before the ALLOW_NEW_SOURCE record, the switch adds the port to the group.

There is no workaround. (CSCec20128)

When IGMP snooping is disabled and you enter the switchport block multicast interface configuration command, IP multicast traffic is not blocked.

The switchport block multicast interface configuration command is only applicable to non-IP multicast traffic.

There is no workaround. (CSCee16865)

Incomplete multicast traffic can be seen under either of these conditions:

You disable IP multicast routing or re-enable it globally on an interface.

A switch mroute table temporarily runs out of resources and recovers later.

The workaround is to enter the clear ip mroute privileged EXEC command on the interface. (CSCef42436)

Power

These are the powers limitation for the Cisco EtherSwitch service modules:

Non-PoE devices attached to a network might be erroneously detected as an IEEE 802.3af- compliant powered device and powered by the Cisco EtherSwitch service module.

There is no workaround. You should use the power inline never interface configuration command on Cisco EtherSwitch service module ports that are not connected to PoE devices. (CSCee71979)

When you enter the show power inline privileged EXEC command, the out put shows the total power used by all Cisco EtherSwitch service modules in the router. The remaining power shown is available for allocation to switching ports on all Cisco EtherSwitch service modules in the router. To display the total power used by a specific EtherSwitch service module, enter the show power inline command on the router. This output appears:

Router# show power inline
PowerSupply   SlotNum.   Maximum   Allocated       Status
-----------   --------   -------   ---------       ------
INT-PS           0       360.000   121.000         PS1 GOOD   PS2 ABSENT 
Interface   Config   Device    Powered    PowerAllocated
---------   ------   ------    -------    -------------- 
Gi4/0       auto     Unknown  On        121.000 Watts 

This is not a problem because the display correctly shows the total used power and the remaining power available on the system. (CSCeg74337)

Entering the shutdown and the no shutdown interface configuration commands on the internal link can disrupt the PoE operation. If a new IP phone is added while the internal link is in shutdown state, the IP phone does not get inline power if the internal link is brought up within 5 minutes.

The workaround is to enter the shutdown and the no shutdown interface configuration commands on the Fast Ethernet interface of a new IP phone that is attached to the service module port after the internal link is brought up. (CSCeh45465)

QoS

These are the quality of service (QoS) limitations:

Some switch queues are disabled if the buffer size or threshold level is set too low with the mls qos queue-set output global configuration command. The ratio of buffer size to threshold level should be greater than 10 to avoid disabling the queue. The workaround is to choose compatible buffer sizes and threshold levels. (CSCea76893)

When auto-QoS is enabled on the switch, priority queuing is not enabled. Instead, the switch uses shaped round robin (SRR) as the queuing mechanism. The auto-QoS feature is designed on each platform based on the feature set and hardware limitations, and the queuing mechanism supported on each platform might be different. There is no workaround. (CSCee22591)

Routing

These are the routing limitations:

(Catalyst 3750 or 3560 switches and Cisco EtherSwitch service modules) The switch does not support tunnel interfaces for unicast routed traffic. Only Distance Vector Multicast Routing Protocol (DVMRP) tunnel interfaces are supported for multicast routing.

(Catalyst 3750 or 3560 switches and Cisco EtherSwitch service modules) A route map that has an ACL with a Differentiated Services Code Point (DSCP) clause cannot be applied to a Layer 3 interface. The switch rejects this configuration and displays a message that the route map is unsupported. There is no workaround. (CSCea52915)

On a Catalyst 3750 or a Cisco EtherSwitch service module switch stack with a large number of switched virtual interfaces (SVIs), routes, or both on a fully populated nine-member switch stack, this message might appear when you reload the switch stack or add a switch to the stack:

%SYS-2-MALLOCFAIL: Memory allocation of 4252 bytes failed from 0x179C80, alignment 0
Pool: I/O Free: 77124  Cause: Memory fragmentation
Alternate Pool: None Free: 0  Cause: No Alternate pool

This error message means there is a temporary memory shortage that normally recovers by itself. You can verify that the switch stack has recovered by entering the show cef line user EXEC command and verifying that the line card states are up and sync. No workaround is required because the problem is self-correcting. (CSCea71611)

(Catalyst 3750 switches and Cisco EtherSwitch service modules) A spanning-tree loop might occur if all of these conditions are true:

Port security is enabled with the violation mode set to protected.

The maximum number of secure addresses is less than the number of switches connected to the port.

There is a physical loop in the network through a switch whose MAC address has not been secured, and its BPDUs cause a secure violation.

The workaround is to change any one of the listed conditions. (CSCed53633)

SPAN and RSPAN

These are the SPAN and Remote SPAN (RSPAN) limitations.

(Catalyst 3750 or 3560 switches and Cisco EtherSwitch service modules) An egress SPAN copy of routed unicast traffic might show an incorrect destination MAC address on both local and remote SPAN sessions. This limitation does not apply to bridged packets. The workaround for local SPAN is to use the replicate option. For a remote SPAN session, there is no workaround.

This is a hardware limitation and only applies to these switches (CSCdy72835):

3560-24PS

3560-48PS

3750-24PS

3750-48PS

3750-24TS

3750-48TS

3750G-12S

3750G-24T

3750G-24TS

3750G-16TD

Cisco EtherSwitch service modules

Egress SPAN routed packets (both unicast and multicast) show the incorrect source MAC address. For remote SPAN packets, the source MAC address should be the MAC address of the egress VLAN, but instead the packet shows the MAC address of the RSPAN VLAN. For local SPAN packets with native encapsulation on the destination port, the packet shows the MAC address of VLAN 1. This problem does not appear with local SPAN when the encapsulation replicate option is used. This limitation does not apply to bridged packets. The workaround is to use the encapsulate replicate keywords in the monitor session global configuration command. Otherwise, there is no workaround.

This is a hardware limitation and only applies to these switches (CSCdy81521):

2970G-24T

2970G-24TS

3560-24PS

3560-48PS

3750-24PS

3750-48PS

3750-24TS

3750-48TS

3750G-12S

3750G-24T

3750G-24TS

3750G-16TD

Cisco EtherSwitch service modules

During periods of very high traffic when two RSPAN source sessions are configured, the VLAN ID of packets in one RSPAN session might overwrite the VLAN ID of the other RSPAN session. If this occurs, packets intended for one RSPAN VLAN are incorrectly sent to the other RSPAN VLAN. This problem does not affect RSPAN destination sessions. The workaround is to configure only one RSPAN source session.

This is a hardware limitation and only applies to these switches (CSCea72326):

2970G-24T

2970G-24TS

3560-24PS

3560-48PS

3750-24PS

3750-48PS

3750-24TS

3750-48TS

3750G-12S

3750G-24T

3750G-24TS

3750G-16TD

Cisco EtherSwitch service modules

(Catalyst 3750 or 3560 switches and Cisco EtherSwitch service modules) The egress SPAN data rate might degrade when fallback bridging or multicast routing is enabled. The amount of degradation depends on the processor loading. Typically, the switch can egress SPAN at up to 40,000 packets per second (64-byte packets). As long as the total traffic being monitored is below this limit, there is no degradation. However, if the traffic being monitored exceeds the limit, only a portion of the source stream is spanned. When this occurs, the following console message appears: Decreased egress SPAN rate. In all cases, normal traffic is not affected; the degradation limits only how much of the original source stream can be egress spanned. If fallback bridging and multicast routing are disabled, egress SPAN is not degraded. There is no workaround. If possible, disable fallback bridging and multicast routing. If possible, use ingress SPAN to observe the same traffic. (CSCeb01216)

On Catalyst 3750 switches running Cisco IOS Release 12.1(14)EA1 and later, on Catalyst 3560 switches running Cisco IOS release 12.1(19)EA1 or later, or on Cisco EtherSwitch service modules, some IGMP report and query packets with IP options might not be ingress-spanned. Packets that are susceptible to this problem are IGMP packets containing 4 bytes of IP options (IP header length of 24). An example of such packets would be IGMP reports and queries having the router alert IP option. Ingress-spanning of such packets is not accurate and can vary with the traffic rate. Typically, very few or none of these packets are spanned. There is no workaround. (CSCeb23352)

Cisco Discovery Protocol (CDP), VLAN Trunking Protocol (VTP), and Port Aggregation Protocol (PAgP) packets received from a SPAN source are not sent to the destination interfaces of a local SPAN session. The workaround is to use the monitor session session_number destination {interface interface-id encapsulation replicate} global configuration command for local SPAN. (CSCed24036)

Stacking (Catalyst 3750 or Cisco EtherSwitch service module switch stack only)

These are the Catalyst 3750 and Cisco EtherSwitch service module switch stack limitations:

If the stack master is immediately reloaded after adding multiple VLANs, the new stack master might fail. The workaround is to wait a few minutes after adding VLANs before reloading the stack master. (CSCea26207)

If the console speed is changed on a stack, the configuration file is updated, but the baud rate is not. When the switch is reloaded, meaningless characters might appear on the console during bootup before the configuration file is parsed and the console speed is set to the correct value. If manual boot is enabled or the startup configuration is deleted after you change the console speed, you cannot access the console after the switch reboots. There is no workaround. (CSCec36644)

If a switch is forwarding traffic from a Gigabit ingress interface to a 100 Mbps egress interface, the ingress interface might drop more packets due to oversubscription if the egress interface is on a Fast Ethernet switch (such as a Catalyst 3750-24TS or 3750-48TS switch) than if it is on a Gigabit Ethernet switch (such as a Catalyst 3750G-24T or 3750G-24TS switch). There is no workaround. (CSCed00328)

If a stack member is removed from a stack and either the configuration is not saved or another switch is added to the stack at the same time, the configuration of the first member switch might be lost. The workaround is to save the stack configuration before removing or replacing any switch in the stack. (CSCed15939)

When the switchport and no switchport interface configuration commands are entered more than 20,000 times on a port of a Catalyst 3750 switch or on a Cisco EtherSwitch service module, all available memory is used, and the switch halts.

There is no workaround. (CSCed54150)

In a private-VLAN domain, only the default private-VLAN IP gateways have sticky ARP enabled. The intermediate Layer 2 switches that have private VLAN enabled disable sticky ARP. When a stack master re-election occurs on one of the Catalyst 3750 or Cisco EtherSwitch service module default IP gateways, the message IP-3-STCKYARPOVR appears on the consoles of other default IP gateways. Because sticky ARP is not disabled, the MAC address update caused by the stack master re-election cannot complete.

The workaround is to complete the MAC address update by entering the clear arp privileged EXEC command. (CSCed62409)

When a Catalyst 3750 switch or Cisco EtherSwitch service module is being reloaded in a switch stack, packet loss might occur for up to 1 minute while the Cisco Express Forwarding (CEF) table is downloaded to the switch. This only impacts traffic that will be routed through the switch that is being reloaded. There is no workaround. (CSCed70894)

Inconsistent private-VLAN configuration can occur on a switch stack if a new stack master is running the IP base image (formerly known as the SMI) and the old stack master was running the IP services image (formerly known as the EMI).

Private VLAN is enabled or disabled on a switch stack, depending on whether or not the stack master is running the IP services image (formerly known as the EMI) or the IP base image (formerly known as the SMI):

If the stack master is running the IP services image (formerly known as the EMI), all stack members have private VLAN enabled.

If the stack master is running the IP base image (formerly known as the SMI), all stack members have private VLAN disabled.

This occurs after a stack master re-election when the previous stack master was running the IP services image (formerly known as the EMI) and the new stack master is running the IP base image (formerly known as the SMI). The stack members are configured with private VLAN, but any new switch that joins the stack will have private VLAN disabled.

These are the workarounds. Only one of these is necessary:

Reload the stack after an IP services image (formerly known as the EMI) to IP base image (formerly known as the SMI) master switch change (or the reverse).

Before an IP services image (formerly known as the EMI)-to-IP base image (formerly known as the SMI) master switch change, delete the private-VLAN configuration from the existing stack master. (CSCee06802)

Port configuration information is lost when changing from switchport to no switchport modes on Catalyst 3750 switches.

This is the expected behavior of the offline configuration (provisioning) feature. There is no workaround. (CSCee12431)

Trunking

These are the trunking limitations:

The switch treats frames received with mixed encapsulation (IEEE 802.1Q and Inter-Switch Link [ISL]) as frames with FCS errors, increments the error counters, and the port LED blinks amber. This happens when an ISL-unaware device receives an ISL-encapsulated packet and forwards the frame to an IEEE 802.1Q trunk interface. There is no workaround. (CSCdz33708)

IP traffic with IP options set is sometimes leaked on a trunk port. For example, a trunk port is a member of an IP multicast group in VLAN X but is not a member in VLAN Y. If VLAN Y is the output interface for the multicast route entry assigned to the multicast group and an interface in VLAN Y belongs to the same multicast group, the IP-option traffic received on an input VLAN interface other than one in VLAN Y is sent on the trunk port in VLAN Y because the trunk port is forwarding in VLAN Y, even though the port has no group membership in VLAN Y. There is no workaround. (CSCdz42909).

If a Catalyst 3750 switch stack is connected to a designated bridge and the root port of the switch stack is on a different switch than the alternate root port, changing the port priority of the designated ports on the designated bridge has no effect on the root port selection for the Catalyst 3750 switch stack. There is no workaround. (CSCea40988)

For trunk ports or access ports configured with IEEE 802.1Q tagging, inconsistent statistics might appear in the show interfaces counters privileged EXEC command output. Valid IEEE 802.1Q frames of 64 to 66 bytes are correctly forwarded even though the port LED blinks amber, and the frames are not counted on the interface statistics. There is no workaround. (CSCec35100).

VLAN

These are the VLAN limitations:

If the number of VLANs times the number of trunk ports exceeds the recommended limit of 13,000, the switch can fail.

The workaround is to reduce the number of VLANs or trunks. (CSCeb31087)

(Catalyst 3750 or 3560 switches) A CPUHOG message sometimes appears when you configure a private VLAN. Enable port security on one or more of the ports affected by the private VLAN configuration.

There is no workaround. (CSCed71422)

(Catalyst 3750) When you apply a per-VLAN quality of service (QoS), per-port policer policy-map to a VLAN Switched Virtual Interface (SVI), the second-level (child) policy-map in use cannot be re-used by another policy-map.

The workaround is to define another policy-map name for the second-level policy-map with the same configuration to be used for another policy-map. (CSCef47377)

Device Manager Limitations

When you are prompted to accept the security certificate and you click No, you only see a blank screen, and the device manager does not launch.

The workaround is to click Yes when you are prompted to accept the certificate. (CSCef45718)

Important Notes

These sections describe the important notes related to this software release for the Catalyst 3750, 3560, and 2970 switches and for the Cisco EtherSwitch service modules:

"Switch Stack Notes" section

"Cisco IOS Notes" section

"Device Manager Notes" section

Switch Stack Notes

These notes apply to switch stacks:

Always power off a switch before adding or removing it from a switch stack.

The Catalyst 3560 and 2970 switches do not support switch stacking. However, the show processes privileged EXEC command still lists stack-related processes. This occurs because these switches share common code with other switches that do support stacking.

Catalyst 3750 switches running Cisco IOS Release 12.2(25)SEB are compatible with Cisco EtherSwitch service modules running Cisco IOS Release 12.2(25)EZ. Catalyst 3750 switches and Cisco EtherSwitch service modules can be in the same switch stack. In this switch stack, the Catalyst 3750 switch or the Cisco EtherSwitch service module can be the stack master.

Cisco IOS Notes

These notes apply to Cisco IOS software:

The IEEE 802.1x feature in Cisco IOS Release 12.1(14)EA1 and later is not fully backward-compatible with the same feature in Cisco IOS Release 12.1(11)AX. If you are upgrading a Catalyst 3750 or a 2970 switch running Cisco IOS Release 12.1(11)AX that has IEEE 802.1x configured, you must re-enable IEEE 802.1x after the upgrade by using the dot1x system-auth-control global configuration command. This global command does not exist in Cisco IOS Release 12.1(11)AX. Failure to re-enable IEEE 802.1x weakens security because some hosts can then access the network without authentication.

The behavior of the no logging on global configuration command changed in Cisco IOS Release 12.2(18)SE and later. In Cisco IOS Release 12.1(19)EA and earlier, both of these command pairs disabled logging to the console:

the no logging on and then the no logging console global configuration commands

the logging on and then the no logging console global configuration commands

In Cisco IOS Release 12.2(18)SE and later, you can only use the logging on and then the no logging console global configuration commands to disable logging to the console. (CSCec71490)

In Cisco IOS Release 12.2(25)SEC, the implementation for multiple spanning tree (MST) changed from the previous release. Multiple STP (MSTP) is now compliant with the IEEE 802.1s standard. Previous MSTP implementations were based on a draft of the IEEE 802.1s standard.

Device Manager Notes

These notes apply to the device manager:

You cannot create and manage switch clusters through the device manager. To create and manage switch clusters, use the CLI or Cisco Network Assistant.

The Legend on the device manager incorrectly includes the 1000BASE-BX SFP module.

We recommend this browser setting to speed up the time needed to display the device manager from Microsoft Internet Explorer.

From Microsoft Internet Explorer:

1. Choose Tools > Internet Options.

2. Click Settings in the "Temporary Internet files" area.

3. From the Settings window, choose Automatically.

4. Click OK.

5. Click OK to exit the Internet Options window.

The HTTP server interface must be enabled to display the device manager. By default, the HTTP server is enabled on the switch. Use the show running-config privileged EXEC command to see if the HTTP server is enabled or disabled.

Beginning in privileged EXEC mode, follow these steps to configure the HTTP server interface:

 
Command
Purpose

Step 1 

configure terminal

Enter global configuration mode.

Step 2 

ip http authentication {aaa | enable | local}

Configure the HTTP server interface for the type of authentication that you want to use.

aaa—Enable the authentication, authorization, and accounting feature. You must enter the aaa new-model interface configuration command for the aaa keyword to appear.

enable—Enable password, which is the default method of HTTP server user authentication, is used.

local—Local user database, as defined on the Cisco router or access server, is used.

Step 3 

end

Return to privileged EXEC mode.

Step 4 

show running-config

Verify your entries.

The device manager uses the HTTP protocol (the default is port 80) and the default method of authentication (the enable password) to communicate with the switch through any of its Ethernet ports and to allow switch management from a standard web browser.

If you change the HTTP port, you must include the new port number when you enter the IP address in the browser Location or Address field (for example, http://10.1.126.45:184 where 184 is the new HTTP port number). You should write down the port number through which you are connected. Use care when changing the switch IP information.

If you are not using the default method of authentication (the enable password), you need to configure the HTTP server interface with the method of authentication used on the switch.

Beginning in privileged EXEC mode, follow these steps to configure the HTTP server interface:

 
Command
Purpose

Step 1 

configure terminal

Enter global configuration mode.

Step 2 

ip http authentication {enable | local | tacacs}

Configure the HTTP server interface for the type of authentication that you want to use.

enable—Enable password, which is the default method of HTTP server user authentication, is used.

local—Local user database, as defined on the Cisco router or access server, is used.

tacacs—TACACS server is used.

Step 3 

end

Return to privileged EXEC mode.

Step 4 

show running-config

Verify your entries.

If you use Internet Explorer Version 5.5 and select a URL with a nonstandard port at the end of the address (for example, www.cisco.com:84), you must enter http:// as the URL prefix. Otherwise, you cannot launch the device manager.

Open Caveats

This section describes the open caveats with possible unexpected activity in this software release. Unless otherwise noted, these severity 3 Cisco IOS configuration caveats apply to the Catalyst 3750, 3560, and 2970 switches and to Cisco EtherSwitch service modules:

CSCef37624 (Catalyst 3750 switches and Cisco EtherSwitch service modules)

You cannot ping a Layer 3 interface that has a Network Address Translation (NAT) configuration.

There is no workaround.

CSCef84975 (Cisco EtherSwitch service modules)

Phone detection events that are generated by many IEEE phones connected to the switch ports can consume a significant amount of CPU time if the switch ports cannot power the phones because the internal link is down.

The workaround is to enter the power inline never interface configuration command on all the Fast Ethernet ports that are not powered by but are connected to IP phones if the problem persists.

CSCef94884 (Catalyst 3750 switches and Cisco EtherSwitch service modules)

Disabling OSPFv3 causes a memory leak.

There is no workaround.

CSCeg09013 (Catalyst 3750-12S switches)

When the switch boots up, ports 2, 6, and 10 can become active before the Cisco IOS software loading process is complete. Packets arriving at these ports before the switch software is completely loaded are lost.

The workaround is to use switch ports other than those specified for redundancy and for applications that immediately detect active links.

CSCeg60445 (3750 and EtherSwitch service modules)

SNMP polling for CiscoEnvMonSupplyStatusDescr, which gives power supply status, does not supply accurate information.

The workaround is to use the show env stack user EXEC command to verify that switch hardware is working properly.

CSCeh01250 (Cisco EtherSwitch service modules)

When connected to the router through an auxiliary port in a session to a Cisco EtherSwitch service module, the service module session fails when you enter the shutdown and the no shutdown interface configuration commands on the service module router interface.

These are the workarounds:

Reload the router.

Connect to the router through the console port, and open a session to the service module.

CSCeh32563

Probing a switch to see which server is current and reachable produces different results when another server on the switch sends an unsolicited response. If the secondary server responds while the primary server is current, this causes the switch to treat the secondary server as current. When this happens the switch does not probe for the primary server, and does not switch back to the primary server. Having two different servers respond as primary causes the switch to change its primary server value in VMPS.

The workaround is to reboot the switch.

CSCeh35595 (Cisco EtherSwitch service modules)

A duplex mismatch occurs when two Fast Ethernet interfaces that are directly connected on two EtherSwitch service modules are configured as both 100 Mbps and full duplex and as automatic speed and duplex settings. This is expected behavior for the PHY on the Cisco EtherSwitch service modules.

There is no workaround.

CSCeh35693 (Cisco EtherSwitch service modules)

If two Cisco EtherSwitch service modules are directly connected through Fast Ethernet interfaces configured as both 100 Mbps and full duplex and as automatic speed and duplex settings, one interface might detect the other as a Cisco powered device.

There is no workaround.

CSCeh37831 (Catalyst 3750 and 3560 switches and Cisco EtherSwitch service modules)

The storm-control feature does not work properly when the multicast MAC destination address and the multicast IP destination address are not mapped correctly. The switch blocks all other multicast traffic except multicast storm traffic.

There is no workaround.

CSCeh50492 (3750 switch stacks and Cisco EtherSwitch service modules)

A stack of switches running IEEE 802.1D STP with UplinkFast enabled may send dummy multicast packets on the new root port for some MAC addresses learned on the old root port after the UplinkFast transition occurs. This problem requires that an existing root port go down and that the new root port exists on a different switch member in the stack. When these conditions are true, traffic to such MAC addresses will be lost for a short time until they are flushed from the MAC address table of the neighbor on the new root port.

The workaround is to configure all alternate ports on the same stack member as the root port.

CSCeh52964 (Cisco EtherSwitch service modules)

When the router is rebooted after it is powered on (approximately once in 10 to 15 reboots), the Router Blade Communication Protocol (RBCP) between the router and the EtherSwitch service module might not be reestablished, and this message appears:

[date]: %Y88E8K-3-ILP_MSG_TIMEOUT_ERROR: GigabitEthernet1/0: EtherSwitch Service 
Module RBCP ILP messages timeout

The workaround is to reload the EtherSwitch service module software without rebooting the router. You can reload the switching software by using the reload user EXEC command at the EtherSwitch service module prompt or by using the service-module g slot_numer /0 reset privileged EXEC command at the router prompt.

CSCeh80716

When you try to access the snmpwalk MIBs with double indexing, the switch does not respond.

The workaround is to configure the community string without an at (@) character.

CSCeh83713

Interfaces that have port security enabled and violation mode protect stop forwarding packets when their secure address maximum has been reached. An attempt to clear the secure port addresses on the switch does not allow packets to resume forwarding. The switch does not recognize that ports have been cleared and allow packets to resume forwarding until the switch has been rebooted or until the port interface is shut down and brought back. This bug occurs when an interface has port security enabled and violation mode protect configured.

The workaround is to use the violation mode restrict interface configuration command instead of the violation mode protect interface configuration command

CSCeh89700

If the switch writes extended information to the console at the time of a failure, messages such as this might appear:

00:00:201985112528: %SYS-2-INTSCHED: 'may_suspend' at level 6 -Process= "Init", ipl= 
6, pid= 3 -Traceback= 8A322C 752718 C122A8 422210 424E40 428B20 428FF4 42F110 935E94 
45C2F8 45C3EC 45C5C8 3FBD60 7584B0 758788 4A2FE0 

There is no workaround.

CSCeh90425

After you configure a switch to join a multicast group by entering the ip igmp join-group group-address interface configuration command, the switch does not receive join packets from the client, and the switch port connected to the client is removed from the IGMP snooping forwarding table.

Use one of these workarounds:

Cancel membership in the multicast group by using the no ip igmp join-group group-address interface configuration command on an SVI.

Disable IGMP snooping on the VLAN interface by using the no ip igmp snooping vlan vlan-id global configuration command.

CSCeh93103

When you configure EtherChannels, ports with different settings for speed, duplex, and trunking mode are allowed in the same EtherChannel. This configuration can cause issues with load balancing if too much traffic is sent to a slower port.

The workaround is to configure ports with mismatched parameters in different EtherChannels.

CSCeh95744

If two or more switches in a stack of PoE switches restart at the same time and you enter the no switch stack-member-number provision global configuration command, this message appears on the console:

%Command not applied to switch x, remote error 

where x is the stack member number.

There is no workaround. This problem does not affect the switch functionality.

CSCeh96039 (Catalyst 3750 and 3560 switches and Cisco EtherSwitch service modules)

When a switch is configured with both IEEE 802.1Q and Layer 2 Protocol tunneling, it can receive traffic from unauthorized VLANs through the Layer 2 Protocol tunnel. If the unauthorized traffic causes STP inconsistencies, the switch blocks the uplink port.

Use one of these workarounds:

Remove all unauthorized VLANs from the trunks of the neighbor switches to prevent the switch from receiving the unauthorized VLAN traffic from the neighbors through the Layer 2 protocol tunnel.

Add the VLANs to the list of authorized VLANs for the switch.

CSCei03743

If you use the no snmp-server enable traps stpx command, BRIDGE-MIB traps are disabled because BRIDGE-MIB traps are enabled when using the stpxNotification Enable object in the CISCO-STP-EXTENSIONS-MIB.

The workaround is to re-enable the BRIDGE-MIB traps by using the snmp-server enable traps stpx command.

CSCei06960

You cannot use the no snmp-server host [ip] [ver] [2c] [word] udp-port <port number> (add mode) command to delete the snmp-server host [ip] [ver] [2c] [word] udp-port <port number> configuration.

The workaround is to enter the no snmp-server (add mode) command, the exit (add mode) command, and the save configuration (add mode) command, and then restart the switch with an SNMP configuration that does not include udp-port.

Resolved Caveats

These sections describe the caveats have been resolved in this release. Unless otherwise noted, these resolved caveats apply to the Catalyst 3750, 3560, and 2970 switches and the Cisco EtherSwitch service modules:

"Resolved IOS Caveats in Cisco IOS Release 12.2(25)SEC2" section

"Resolved IOS Caveats in Cisco IOS Release 12.2(25)SEC1" section

"Resolved IOS Caveats in Cisco IOS Release 12.2(25)SEC" section

Resolved IOS Caveats in Cisco IOS Release 12.2(25)SEC2

These caveats were resolved:

CSCei61732

Cisco IOS may permit arbitrary code execution after exploitation of a heap-based buffer overflow vulnerability. Cisco has included additional integrity checks in its software, as further described below, that are intended to reduce the likelihood of arbitrary code execution.

Cisco has made free software available that includes the additional integrity checks for affected customers.

This advisory is posted at http://www.cisco.com/warp/public/707/cisco-sa-20051102-timers.shtml.

CSCei76358

Through normal software maintenance processes, Cisco is removing deprecated functionality. These changes have no impact on system operation or feature availability.

Resolved IOS Caveats in Cisco IOS Release 12.2(25)SEC1

This caveat was resolved:

CSCef68324 (Catalyst 3560 and 3750 switches)

Cisco Internetwork Operating System (IOS) software is vulnerable to a Denial of Service (DoS) and potentially an arbitrary code execution attack from a specifically crafted IPv6 packet. The packet must be sent from a local network segment. Only devices that have been explicitly configured to process IPv6 traffic are affected. Upon successful exploitation, the device may reload or be open to further exploitation.

Cisco has made free software available to address this vulnerability for all affected customers.

More details can be found in the security advisory that is posted at http://www.cisco.com/warp/public/707/cisco-sa-20050729-ipv6.shtml.

Resolved IOS Caveats in Cisco IOS Release 12.2(25)SEC

These caveats were resolved:

CSCdz89142 (Catalyst 3750 and 3560 switches and EtherSwitch service modules)

These switches can now forward SNAP encapsulated IP packets, but only when you enter the ip snap forwarding command:

Catalyst 3560-24TS, 3560-48TS, 3560G-24TS, 3560G-48TS, 3560G-24PS, and 3560G-48PS switches

Catalyst 3750G-24TS-1U, 3750G-48TS, 3750G-24PS, and 3750G-48PS switches

Other switches affected by CSCdz89142 continue to drop SNAP encapsulated IP packets.

CSCef80151

If a switch without a vlan.dat file is reloaded, the switch now configures itself by using the start-up configuration file.

CSCef88326

The cns config retrieve global configuration command no longer stalls or fails when attempting to download a configuration if the CNS Event Agent is also configured.

CSCeg27382

You can modify the second level (port-level) policy-map when the per-VLAN QoS per-port policer policy-map is already attached to a VLAN switched virtual interface (SVI).

CSCeg53353 (Cisco EtherSwitch service modules)

Static power allocation on an EtherSwitch service module port is now supported in Cisco IOS Release 12.2(25)SEC.

CSCeg56931 (Cisco EtherSwitch service modules)

EtherSwitch service modules now provide power to all ports during a power cycle.

CSCeh15112

When you enable IEEE 802.1x on one or more ports of a member switch and you enter the show dot1x all privileged EXEC command, the command output now displays IEEE 802.1x information about ports on the member switches.

CSCeh15601

In a switch stack with switches running Cisco IOS Release 12.2(20)SE4 or Cisco IOS Release 12.2(25)SEA, if the main power supply of a member switch or a redundant power system (RPS) connected to a member switch fails, the switch stack now generates the appropriate trap.

CSCeh16869

The port that you configure as the designated MST port now synchronizes.

CSCeh19672

If an IEEE 802.1x client configured for both machine and user authentication is connected to a Catalyst 3750, 3560, 3550, or 2970 switch running Cisco IOS Release 12.2(25)SE or to a Cisco EtherSwitch service module and if RADIUS VLAN assignment is used only for the machine authentication, the user authentication no longer takes 2 to 5 minutes.

CSCeh46718 (Cisco EtherSwitch service modules)

The SFP-100FX modules now work on the 48-port Cisco EtherSwitch service modules.

CSCeh50170

After you have created an EtherChannel, the switch can now set the MIB object by using SNMP and no longer returns an incorrect value when the switch executes a cmnMacAddrLearntEnable query. The value now changes when you enter the snmp trap mac-notification command on the interface.

CSCeh50384

RSA encryption keys are now properly synchronized among stack members, so that SSH connectivity is no longer lost after a stack master reloads.

CSCeh50547

When a switch has a multicast receiver that joins a multicast group and the multicast receiver sends the IGMP Leave and Report message immediately one after the other, the switch processes the leave message but not the report message, which causes the outgoing interface list (OIL) to be null. This null value delays the multicast receiver from receiving multicast traffic up to a minute.

CSCeh63395

When the switch becomes a root bridge and sends a trap, the newRoot trap does not have a valid spanning-tree ID.

CSCeh63578

A cluster command switch may report the following error when the configuration is saved:

%CMP-4-MEM_CMPIP_ADDR_CONFLICT: Conflict with CMP IP address <ip address>

Reissuing a new CMP IP address to member <member number>

CSCeh71476

High CPU utilization no longer occurs on the switch after you upgrade the software to Cisco IOS Release 12.2(25)SEA or later.

CSCeh78551

You can configure an ingress port of the switch either to specify that the Cisco IP Phone is a trusted device, or to apply a policy map to the port, but not both. The setting that is configured last takes effect.

CSCeh85133

Sending any SNMP trap to a VRF destination no longer results in a memory leak. Memory held by the trap process does not cause switch memory failure, which then requires the switch be reloaded.

CSCeh92929

A switch running Cisco IOS Release 12.2(25)SEB now listens to RP announce and discovery messages.

CSCeh95392

If a switch port is in the access mode and is assigned to a voice VLAN, when you enter the vlan dot1q tag native (add mode) command after the switch restarts, traffic from the port is correctly tagged.

CSCei14211

Switches running Cisco IOS Release 12.2(25)SE do not properly run the Service Assurance Agent (SAA) HTTP process. When you configure an HTTP process on the switch by using the Internet Performance Monitor (IPM) application, IPM might not work properly with the HTTP process.

There is no workaround.

CSCei17173 (Catalyst 3750 switches and Cisco EtherSwitch service modules)

A switch port might fail to enter the blocking state under these conditions:

The switch is in RSTP mode.

Different native VLANs are configured on opposite ends of an IEEE 802.1Q trunk, leading to a peer-VLAN-ID inconsistency.

These messages appear:

%SPANTREE-2-RECV_PVID_ERR: Received BPDU with inconsistent peer vlan id

%SPANTREE-2-BLOCK_PVID_PEER: Blocking on <port>. Inconsistent peer vlan 

Although the messages show that the port is in a blocking state, the port can be in the forwarding state, creating a spanning-tree loop.

The workaround is to reset the link at one end of the trunk.

Documentation Updates in Cisco IOS Release 12.2(25)SEC

This section provides updates to the product documentation.

"Updates for the Software Configuration Guides" section

"Updates for the Command Reference" section

Updates for the Software Configuration Guides

These are the documentation updates for the software configuration guides for this release:

These are the updates for the "Using IEEE 802.1x with Guest VLAN" section in the "Configuring IEEE 802.1x Port-Based Authentication" chapter:

With Cisco IOS Release 12.2(25)SE and later, the switch maintains the EAPOL packet history. If an EAPOL packet is detected on the interface during the lifetime of the link, the switch determines that the device connected is interface to be an 802.1x-capable supplicant, and the interface does not transition to the guest VLAN state. EAPOL history is cleared if the interface link status goes down. If no EAPOL packet is detected on the interface, it is transitioned to the guest VLAN state.


Note If an EAPOL packet is detected on the wire after the interface has transitioned to the guest VLAN, the interface reverts to an unauthorized state, and 802.1x authentication restarts.


These are updates for the "Configuring IEEE 802.3z Flow Control" section in the "Configuring Interface Characteristics" chapter:

The section should be called "Configuring IEEE 802.3x Flow Control" and references to IEEE 802.3z flow control should be IEEE 802.3x flow control.

This section is added to the "Configuring Interface Characteristics" chapter of the Catalyst 3750 Switch Software Configuration Guide and the Catalyst 3560 Switch Software Configuration Guide:

Allocating Power to Devices Connected to a PoE Port


Note This information applies only to the Catalyst 3750 and 3560 switches.


When powered devices are connected to PoE ports, the switch keeps track of the amount of power allocated (the power budget) to the devices. When the switch detects a powered device on a PoE port, the switch allocates (budgets) a specific amount of power to the device.

Powered devices have a default amount of power that can be allocated to them based on the IEEE classification for the device. The switch uses the wattage values of the powered devices to track the switch PoE budget.

Follow these guidelines when allocating power to powered devices:

Use the power inline consumption default wattage global or interface configuration command to override the amount of power specified by the IEEE classification for the device and to allocate the amount of power specified by the wattage setting. When using this command, make sure that the power allocated to powered devices is accurate (that is, the devices can use the specified amount of power or less without being damaged).

When you enter the power inline consumption default wattage global configuration or interface configuration command, this message appears:

%CAUTION: Interface Gi1/0/1: Misconfiguring the 'power inline consumption/allocation' 
command may cause damage to the switch and void your warranty. Take precaution not to 
oversubscribe the power supply.Refer to documentation.

In a stack of PoE switches, if you enter the power inline consumption default wattage global configuration or interface configuration command on a stack member but the stack master cannot send information to the stack member, this system message appears:

PLATFORM_RPC-3-RESP_FAIL: Unexpected response or failure, class [dec], req [dec], 
switch [dec], error [dec], [chars].

Note When manually configuring the amount of power allocated to powered devices, you must consider the power loss over the cable between the switch and the device.


Beginning in privileged EXEC mode, follow these steps to configure the amount of power allocated to a powered device connected to each PoE port on a switch:

 
Command
Purpose

Step 1 

configure terminal

Enter global configuration mode.

Step 2 

no cdp run

(Optional) Disable Cisco Discovery Protocol (CDP).

Step 3 

power inline consumption default wattage

Configure the power consumption of powered devices connected to each the PoE port on the switch. The range for each device is 4000 to 15400 milliwatts. The default is 15400 milliwatts.

Step 4 

end

Return to privileged EXEC mode.

Step 5 

show power inline consumption default

Display the power consumption status.

Step 6 

copy running-config startup-config

(Optional) Save your entries in the configuration file.

To return to the default setting, use the no power inline consumption default global configuration command.

Beginning in privileged EXEC mode, follow these steps to configure amount of power allocated to a powered device connected to a specific PoE port:

 
Command
Purpose

Step 1 

configure terminal

Enter global configuration mode.

Step 2 

no cdp run

(Optional) Disable CDP.

Step 3 

interface interface-id

Specify the physical port to be configured, and enter interface configuration mode.

Step 4 

power inline consumption default wattage

Configure the power consumption of a powered device connected to a PoE port on the switch. The range for each device is 4000 to 15400 milliwatts. The default is 15400 milliwatts.

Step 5 

end

Return to privileged EXEC mode.

Step 6 

show power inline consumption default

Display the power consumption status.

Step 7 

copy running-config startup-config

(Optional) Save your entries in the configuration file.

To return to the default setting, use the no power inline consumption default interface configuration command.

These are updates to the "Using the crashinfo File" section in the "Troubleshooting" chapter that now called "Using the crashinfo Files" section:

Using the crashinfo Files

The crashinfo files save information that helps Cisco technical support representatives to debug problems that caused the Cisco IOS image to fail (crash). The switch writes the crash information to the console at the time of the failure. The switch creates two types of crashinfo files:

Basic crashinfo file—The switch automatically creates this file the next time you boot the Cisco IOS image after the failure.

Extended crashinfo file—In Cisco IOS Release 12.2(25)SEC or later, the switch automatically creates this file when the system is failing.

Basic crashinfo Files

The information in the basic file includes the Cisco IOS image name and version that failed, a list of the processor registers, and a stack trace. You can provide this information to the Cisco technical support representative by using the show tech-support privileged EXEC command.

Basic crashinfo files are kept in this directory on the flash file system:

flash:/crashinfo/.

The filenames are crashinfo_n where n is a sequence number.

Each new crashinfo file that is created uses a sequence number that is larger than any previously existing sequence number, so the file with the largest sequence number describes the most recent failure. Version numbers are used instead of a timestamp because the switches do not include a real-time clock. You cannot change the name of the file that the system will use when it creates the file. However, after the file is created, you can use the rename privileged EXEC command to rename it, but the contents of the renamed file will not be displayed by the show stacks or the show tech-support privileged EXEC command. You can delete crashinfo files by using the delete privileged EXEC command.

You can display the most recent basic crashinfo file (that is, the file with the highest sequence number at the end of its filename) by entering the show stacks or the show tech-support privileged EXEC command. You also can access the file by using any command that can copy or display files, such as the more or the copy privileged EXEC command.

Extended crashinfo Files

In Cisco IOS Release 12.2(25)SEC or later, the switch creates the extended crashinfo file when the system is failing. The information in the extended file includes additional information that can help determine the cause of the switch failure. You provide this information to the Cisco technical support representative by manually accessing the file and using the more or the copy privileged EXEC command.

Extended crashinfo files are kept in this directory on the flash file system:

flash:/crashinfo_ext/.

The filenames are crashinfo_ext_n where n is a sequence number.

You can configure the switch to not create the extended crashinfo file by using the no exception crashinfo global configuration command.

Updates for the Command Reference

These are updates to the command references for this release:

For the mls qos queue-set output threshold global configuration command, beginning with Cisco IOS Release 12.2(25)SEB, the weighted tail-drop (WTD) default settings for threshold 1 and 2 in Queue 2 increased to 200 percent. In previous releases, the default setting was 50 percent.

For the system mtu bytes global configuration command, the range for bytes changed from 1500 to 1546 bytes to 1500 to 1998 bytes.

The exception crashinfo global configuration command was added to the command references:

exception crashinfo

Use the exception crashinfo global configuration command on the switch stack or on a standalone switch to configure the switch to create the extended crashinfo file when the Cisco IOS image fails. Use the no form of this command to disable this feature.

exception crashinfo

no exception crashinfo

Syntax Description

This command has no arguments or keywords.

Defaults

The switch creates the extended crashinfo file.

Command Modes

Global configuration

Command History

Release
Modification

12.2(25)SEC

This command was introduced.

Usage Guidelines

The basic crashinfo file includes the Cisco IOS image name and version that failed, a list of the processor registers, and a stack trace. The extended crashinfo file includes additional information that can help determine the cause of the switch failure.

If you enter the exception crashinfo global configuration command on a stack master, it configures all the stack members to create the extended crashinfo file if the Cisco IOS image on the stack members fail.

Use the no exception crashinfo global configuration command to configure the switch to not create the extended crashinfo file.

Examples

This example shows how to configure the switch to not create the extended crashinfo file:

Switch(config)# no exception crashinfo

You can verify your settings by entering the show running-config privileged EXEC command.

Related Commands

Command
Description

show running-config

Displays the operating configuration, including defined macros. For syntax information, select Cisco IOS Configuration Fundamentals Command Reference, Release 12.2 > File Management Commands > Configuration File Management Commands.

The power inline consumption global configuration command was added to the Catalyst 3750 Switch Command Reference and the Catalyst 3560 Switch Command Reference:

power inline consumption

Use the power inline consumption global or interface configuration command on the switch stack or on a standalone switch to override the amount of power specified by the IEEE classification for the device and to allocate (budget) the amount of power specified by the wattage setting. Use the no form of this command to return to the default power setting.

power inline consumption default wattage

no power inline consumption default


Note This command applies only to the Catalyst 3750 and 3560 switches.


Syntax Description

wattage

Specify the power allocated on the port. The range for each connected device is 4000 to 15400 milliwatts.


Defaults

The default power allocated on each Power over Ethernet (PoE) port is 15400 milliwatts.

Command Modes

Global configuration

Interface configuration

Command History

Release
Modification

12.2(25)SEC

This command was introduced.


Usage Guidelines

Powered devices have a default amount of power that can be allocated to them based on the IEEE classification for the device. The switch uses the wattage values of the powered devices to track the switch PoE budget.

These are examples of how to track the switch PoE budget:

By default, the switch allocates 15400 milliwatts for IEEE Class 0 powered devices, but some Class 0 powered devices can use less than 15400 milliwatts. If the switch allocates 15400 milliwatts on each PoE port, you can connect only 24 Class 0 powered devices to the PoE switch. However, if you allocate 5000 milliwatts on each PoE port, you can connect up to 48 Class 0 powered devices to the switch.

IEEE Class 3 powered devices use from 8000 milliwatts to 15000 milliwatts but are allocated 15400 milliwatts (the default). If the switch allocates 15400 milliwatts on each PoE port, you can connect only 24 Class 3 powered devices to the PoE switch. However, if you allocate 8000 milliwatts on each PoE port, you can connect up to 46 Class 3 powered devices to the switch.

When you enter the power inline consumption default wattage or the no power inline consumption default command, this message appears:

%CAUTION: Interface interface-id: Misconfiguring the 'power inline consumption/allocation' 
command may cause damage to the switch and void your warranty. Take precaution not to 
oversubscribe the power supply. Refer to documentation.

This command is supported only on PoE-capable ports. If you enter this command on a switch or port that does not support PoE, an error message appears:

Switch(config)# power inline consumption default 12000
^
% Invalid input detected at '^' marker.

or

Switch(config)# interface gigabitethernet1/0/1
Switch(config-if)# power inline consumption default 12000
                  ^
% Invalid input detected at '^' marker.

In a switch stack, this command is supported on all switches or ports in the stack that support PoE.

Examples

This example shows how to configure the switch to allocate only 10000 milliwatts to each the PoE port:

Switch(config)# power inline consumption default 10000
%CAUTION: Interface Gi1/0/1: Misconfiguring the 'power inline consumption/allocation' 
command may cause damage to the switch and void your warranty. Take precaution not to 
oversubscribe the power supply. Refer to documentation.

This example shows how to configure the switch to allocate only 12000 milliwatts to the powered device connected to the specific PoE port:

Switch(config)# interface gigabitethernet1/0/2
Switch(config-if)# power inline consumption default 12000
%CAUTION: Interface Gi1/0/2: Misconfiguring the 'power inline consumption/allocation' 
command may cause damage to the switch and void your warranty. Take precaution not to 
oversubscribe the power supply. Refer to documentation.

You can verify your settings by entering the show power inline consumption default privileged EXEC command.

Related Commands

Command
Description

power inline

Configure the power management mode on PoE ports.

show power inline

Displays the PoE status for the specified PoE port or for all PoE ports.


In the Catalyst 3750 Switch Command Reference, the show inventory user EXEC command is incorrect. This is the correct command:

show inventory

Use the show inventory user EXEC command to display product identification (PID) information for the hardware.

show inventory [entity-name | raw] [ | {begin | exclude | include} expression]

Syntax Description

entity-name

(Optional) Display the specified entity. For example, enter the interface (such as gigabitethernet1/0/1) into which a small form-factor pluggable (SFP) module is installed.

raw

(Optional) Display every entity in the device.

| begin

(Optional) Display begins with the line that matches the expression.

| exclude

(Optional) Display excludes lines that match the expression.

| include

(Optional) Display includes lines that match the specified expression.

expression

Expression in the output to use as a reference point.


Command Modes

User EXEC

Command History

Release
Modification

12.2(25)SEC

This command was introduced.


Usage Guidelines

The command is case sensitive. With no arguments, the show inventory command produces a compact dump of all identifiable entities that have a product identifier. The compact dump displays the entity location (slot identity), entity description, and the unique device identifier (UDI) (PID, VID, and SN) of that entity.


Note If there is no PID, no output appears when you enter the show inventory command.


Expressions are case sensitive. For example, if you enterexclude output, the lines that contain output are not displayed, but the lines that contain Output are displayed.

Examples

This is example output from the show inventory command:

Switch> show inventory
NAME: "5", DESCR: "WS-C3750G-12S"
PID: WS-C3750G-12S-S   , VID: E0 , SN: CAT0749R204

In the Catalyst 3560 Switch Command Reference, the show inventory user EXEC command is incorrect. This is the correct command:

show inventory

Use the show inventory user EXEC command to display product identification (PID) information for the hardware.

show inventory [entity-name | raw] [ | {begin | exclude | include} expression]

Syntax Description

entity-name

(Optional) Display the specified entity. For example, enter the interface (such as gigabitethernet0/1) into which a small form-factor pluggable (SFP) module is installed.

raw

(Optional) Display every entity in the device.

| begin

(Optional) Display begins with the line that matches the expression.

| exclude

(Optional) Display excludes lines that match the expression.

| include

(Optional) Display includes lines that match the specified expression.

expression

Expression in the output to use as a reference point.


Command Modes

User EXEC

Command History

Release
Modification

12.2(25)SEC

This command was introduced.


Usage Guidelines

The command is case sensitive. With no arguments, the show inventory command produces a compact dump of all identifiable entities that have a product identifier. The compact dump displays the entity location (slot identity), entity description, and the unique device identifier (UDI) (PID, VID, and SN) of that entity.


Note If there is no PID, no output appears when you enter the show inventory command.


Expressions are case sensitive. For example, if you enterexclude output, the lines that contain output are not displayed, but the lines that contain Output are displayed.

Examples

This is example output from the show inventory command:

Switch> show inventory
NAME: "1", DESCR: "WS-C3560G-48PS"
PID: WS-C3560G-48PS-S , VID: 01 , SN: FOC0916U0BT

Switch> show inventory
NAME: "1", DESCR: "WS-C2970G-24T-E"
PID: WS-C2970G-24T-E   , VID: A0 , SN: CAT0719R0TT


In the Catalyst 3750 Switch Command Reference and the Catalyst 3560 Switch Command Reference, the show power inline user EXEC command is modified. This is the modified command:

show power inline

Use the show power inline user EXEC command to display the Power over Ethernet (PoE) status for the specified PoE port or for all PoE ports.

show power inline [interface-id | module switch-number | consumption default] [ | {begin | exclude | include} expression]


Note This command applies only to the Catalyst 3750 and 3560 switches.


Syntax Description

interface-id

(Optional) Display PoE-related power management information for the specified interface.

module switch-number

(Optional) Limit the display to ports on the specified stack member. The switch number is 1 to 9.

consumption default

(Optional) Display the power allocated to devices connected to PoE ports.

| begin

(Optional) Display begins with the line that matches the expression.

| exclude

(Optional) Display excludes lines that match the expression.

| include

(Optional) Display includes lines that match the specified expression.

expression

Expression in the output to use as a reference point.


Command Modes

User EXEC

Command History

Release
Modification

12.1(19)EA1

This command was introduced.

12.2(25)SEC

The consumption default keywords were added.


Usage Guidelines

Expressions are case sensitive. For example, if you enter | exclude output, the lines that contain output do not appear, but the lines that contain Output appear.

Examples

This is an example of output from the show power inline command. In the display, port 2 is configured as static; power has been pre-allocated to this port, but no powered device is connected. Port 6 is a static port in the power-deny state because its maximum wattage is configured for 10 W. The connected powered device has a reported class maximum wattage for a Class 0 or Class 3 device.

Switch> show power inline
Module   Available     Used     Remaining
          (Watts)     (Watts)    (Watts) 
------   ---------   --------   ---------
1            370.0      114.9       255.1
2            370.0       34.3       335.

Interface Admin  Oper       Power   Device              Class Max
                            (Watts)                            
--------- ------ ---------- ------- ------------------- ----- ----
Fa1/0/1   auto   on         6.3     IP Phone 7910       n/a   15.4
Fa1/0/2   static off        15.4    n/a                 n/a   15.4
Fa1/0/3   auto   on         6.3     IP Phone 7910       n/a   15.4
Fa1/0/4   auto   on         6.3     IP Phone 7960       2     15.4
Fa1/0/5   static on         15.4    IP Phone 7960       2     15.4
Fa1/0/6   static power-deny 10.0    n/a                 n/a   10.0
Fa1/0/7   auto   on         6.3     IP Phone 7910       n/a   15.4
<output truncated>

This is an example of output from the show power inline command on a port:

Switch> show power inline fastethernet2/0/1 
Interface Admin  Oper       Power   Device              Class Max
                            (Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Fa2/0/1   auto   on         6.3     IP Phone 7910       n/a   15.4

This is an example of output from the show power inline module switch-number command on stack member 1:

Switch> show power inline module 1
Module   Available     Used     Remaining
          (Watts)     (Watts)    (Watts)
------   ---------   --------   ---------
1           370.0      166.2       203.9
Interface Admin  Oper       Power   Device              Class Max
                            (Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Fa1/0/1   auto   on         6.3     IP Phone 7910       n/a   15.4
Fa1/0/2   auto   on         6.3     IP Phone 7910       n/a   15.4
Fa1/0/3   auto   on         6.3     IP Phone 7910       n/a   15.4
Fa1/0/4   auto   on         6.3     IP Phone 7910       n/a   15.4
Fa1/0/5   auto   on         6.3     IP Phone 7910       n/a   15.4
Fa1/0/6   auto   on         6.3     IP Phone 7910       n/a   15.4
<output truncated>

Table 0-7 show power inline interface Field Descriptions 

Field
Description

Admin

Administration mode: auto, off, static

Oper

Operating mode:

on—the powered device is detected, and power is applied.

off—no PoE is applied.

faulty—device detection or a powered device is in a faulty state.

power-deny—a powered device is detected, but no PoE is available, or the maximum wattage exceeds the detected powered-device maximum.

Power

The supplied PoE in watts

Device

The device type detected: n/a, unknown, Cisco powered-device, IEEE powered-device, <name from CDP>

Class

The IEEE classification: n/a, Class <0-4>

Available

The total amount of PoE in the system

Used

The amount of PoE allocated to ports

Remaining

The amount of PoE not allocated to ports in the system. (Available - Used = Remaining)


This is an example of output from the show power inline consumption default command on each PoE port of a switch:

Switch> show power inline consumption default
Default PD consumption : 15400 mW

Related Commands

Command
Description

logging event power-inline-status

Enables the logging of PoE events.

power inline

Configures the power management mode for the specified PoE port or for all PoE ports.

show controllers power inline

Displays the values in the registers of the specified PoE controller.


Related Documentation

These documents provide complete information about the Catalyst 3750, 3560, and 2970 switches and the Cisco EtherSwitch service modules and are available at Cisco.com:

http://www.cisco.com/univercd/cc/td/doc/product/lan/cat3750/index.htm

http://www.cisco.com/univercd/cc/td/doc/product/lan/cat3560/index.htm

http://www.cisco.com/univercd/cc/td/doc/product/lan/cat2970/index.htm

http://www.cisco.com/en/US/products/hw/modules/ps2797/
products_feature_guide09186a0080415bae.html

You can order printed copies of documents with a DOC-xxxxxx= number from the Cisco.com sites and from the telephone numbers listed in the "Obtaining Documentation" section.

These documents provide complete information about the Catalyst 3750 switches and the Cisco EtherSwitch service modules:

Catalyst 3750 Switch Software Configuration Guide (order number DOC-7816180=)

Catalyst 3750 Switch Command Reference (order number DOC-7816181=)

Catalyst 3750 Switch System Message Guide (order number DOC-7816184=)

Catalyst 3750 Switch System Message Guide (order number DOC-7816184=)

Device manager online help (available on the switch)

Catalyst 3750 Switch Hardware Installation Guide (not orderable but available on Cisco.com)

Catalyst 3750 Switch Getting Started Guide (order number DOC-7816663=)

Regulatory Compliance and Safety Information for the Catalyst 3750 Switch (order number DOC-7816664)

These documents provide complete information about the Catalyst 3560 switches:

Catalyst 3560 Switch Software Configuration Guide (order number DOC-7816404=)

Catalyst 3560 Switch Command Reference (order number DOC-7816405=)

Catalyst 3560 Switch System Message Guide (order number DOC-7816406=)

Device manager online help (available on the switch)

Catalyst 3560 Switch Hardware Installation Guide (not orderable but available on Cisco.com)

Catalyst 3560 Switch Getting Started Guide (order number DOC-7816660=)

Regulatory Compliance and Safety Information for the Catalyst 3560 Switch (order number DOC-7816665)

These documents provide complete information about the Catalyst 2970 switches:

Catalyst 2970 Switch Software Configuration Guide (order number DOC-7816182=)

Catalyst 2970 Switch Command Reference (order number DOC-7816183=)

Catalyst 2970 Switch System Message Guide (order number DOC-7816185=)

Device manager online help (available on the switch)

Catalyst 2970 Switch Hardware Installation Guide (not orderable but available on Cisco.com)

Catalyst 2970 Switch Getting Started Guide (order number DOC-7816685=)

Regulatory Compliance and Safety Information for the Catalyst 2970 Switch (order number DOC-7816686=)

For other information about related products, see these documents:

Getting Started with Cisco Network Assistant (not orderable but available on Cisco.com)

Release Notes for Cisco Network Assistant (not orderable but available on Cisco.com)

Cisco Small Form-Factor Pluggable Modules Installation Notes (order number DOC-7815160=)

Cisco CWDM GBIC and CWDM SFP Installation Note (not orderable but available on Cisco.com)

Cisco RPS 300 Redundant Power System Hardware Installation Guide (order number DOC-7810372=)

Cisco RPS 675 Redundant Power System Hardware Installation Guide (order number DOC-7815201=)

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Product Documentation DVD

Cisco documentation and additional literature are available in the Product Documentation DVD package, which may have shipped with your product. The Product Documentation DVD is updated regularly and may be more current than printed documentation.

The Product Documentation DVD is a comprehensive library of technical product documentation on portable media. The DVD enables you to access multiple versions of hardware and software installation, configuration, and command guides for Cisco products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .pdf versions of the documentation available.

The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.

Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/

Cisco Marketplace:

http://www.cisco.com/go/marketplace/

Ordering Documentation

Beginning June 30, 2005, registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Cisco will continue to support documentation orders using the Ordering tool:

Registered Cisco.com users (Cisco direct customers) can order documentation from the Ordering tool:

http://www.cisco.com/en/US/partner/ordering/

Instructions for ordering documentation using the Ordering tool are at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS (6387).

Documentation Feedback

You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com.

You can send comments about Cisco documentation to bug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

From this site, you can perform these tasks:

Report security vulnerabilities in Cisco products.

Obtain assistance with security incidents that involve Cisco products.

Register to receive security information from Cisco.

A current list of security advisories and notices for Cisco products is available at this URL:

http://www.cisco.com/go/psirt

If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:

Emergencies — security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

Nonemergencies — psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

1 877 228-7302

1 408 525-6532


Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

The link on this page has the current PGP key ID in use.


Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do


Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.


Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

or view the digital edition at this URL:

http://ciscoiq.texterity.com/ciscoiq/sample/

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL:

http://www.cisco.com/en/US/products/index.html

Networking Professionals Connection is an interactive website for networking professionals to share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:

http://www.cisco.com/discuss/networking

World-class networking training is available from Cisco. You can view current offerings at this URL:

http://www.cisco.com/en/US/learning/index.html