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Cisco VPN 5000 Series Concentrators

Cisco VPN 5002 Concentrator FRU Installation and Replacement Notes

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Cisco VPN 5002 Concentrator FRU Installation and Replacement Notes

Rack-Mounting Kit

Mounting in a Standard Rack

Mounting in a Standard Rack for Earthquake Safety

Attaching the Back Brackets to the Rack

Attaching the Front Brackets and Handles to the Chassis

Mounting the Chassis in the Rack

Mounting in a Telco Rack

Wall-Mounting the Chassis

Attaching Brackets to the Chassis

Installing the Chassis on a Board

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Contacting TAC by Using the Cisco TAC Website

Contacting TAC by Telephone


Cisco VPN 5002 Concentrator FRU Installation and Replacement Notes


This document provides information about installing and replacing field-replaceable units (FRUs) for the Cisco VPN 5002 concentrator. For more information on VPN 5002 concentrator hardware, see the Cisco VPN 5002 Concentrator Hardware Guide.

This document describes how to install the rack-mounting options that are available for the VPN 5002 concentrator, including:

Mounting in a Standard Rack

Mounting in a Standard Rack for Earthquake Safety

Mounting in a Telco Rack

Installing the Chassis on a Board


Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.


For a complete list of translated safety warnings, refer to the Regulatory Compliance and Safety Information for the Cisco VPN 5002 and 5008 Concentrator.

Rack-Mounting Kit

Product Number: ACS-CVPN5002-RM

The VPN 5002 rack mounting kit is shipped with the hardware shown in Figure 1 and the screws shown in Figure 2.

Figure 1 Mounting Bracket Hardware

Figure 2 Mounting Screws

Mounting in a Standard Rack

The VPN 5002 chassis requires 4 rack units of rack space. You must provide:

At least four screws or clips to attach the brackets to the rack

Phillips screwdriver

Complete the following steps to attach the provided brackets and handles to the chassis and to mount the chassis in the rack.


Step 1 Remove the front three pan-head screws from each side of the chassis (Figure 3).

Figure 3 Removing the Screws from the Chassis

Step 2 On each side of the chassis, attach the bracket using three provided black 10-32 flat-head screws (Figure 4).

Figure 4 Attaching the Brackets to the Chassis

Step 3 On each bracket, attach a handle and spacer using two provided 10-32 undercut flat-head screws (Figure 5).

Figure 5 Attaching the Handles to the Brackets

Step 4 Move the chassis into the rack and attach the brackets to the rack using your screws (Figure 6).

Figure 6 Attaching the Chassis to the Rack


Mounting in a Standard Rack for Earthquake Safety

If the platform is located in an area prone to earthquakes, we strongly recommend that you use the earthquake brackets for mounting the device. The VPN 5002 chassis requires 4 rack units of rack space. You must provide:

At least eight screws or clips to attach the brackets to the rack

Phillips screwdriver

Complete the following steps to attach the provided brackets and handles and to mount the chassis in the rack.

Attaching the Back Brackets to the Rack

To attach the back brackets to the rack


Step 1 Determine which back brackets, long or short, fit in your rack by sliding the front bracket into a back bracket and measuring the assembly against your rack.

Step 2 Attach the appropriate back brackets (long or short according to Step 1) to the equipment rack, using your own bracket-mounting screws or clips (Figure 7).

Figure 7 Installing the Back Brackets


Attaching the Front Brackets and Handles to the Chassis

To attach the front brackets and handles to the chassis


Step 1 Remove the 12 pan-head screws from both sides of the chassis and the two bottom corner pan-head screws from the back of the chassis (Figure 8).

Figure 8 Removing the Pan-Head Screws

Step 2 On each side of the chassis, attach the front bracket with six provided black 10-32 flat-head screws (Figure 9).

Figure 9 Attaching the Front Brackets

Step 3 On the back of the chassis, fasten each bracket tab with one provided 6-32 pan-head screw (Figure 10).

Figure 10 Attaching the Bracket Tabs

Step 4 On each bracket, attach a handle and spacer with two provided 10-32 undercut flat-head screws (Figure 11).

Figure 11 Attaching the Handles to the Brackets


Mounting the Chassis in the Rack

To mount the chassis in the rack


Step 1 While supporting the chassis, slide the front brackets into the installed back brackets.

Step 2 Fasten the front brackets to the rack with your screws or clips (Figure 12).

Figure 12 Mounting the Chassis in the Rack

Step 3 Fasten together the front and back brackets using the 10 provided 4-40 pan-head screws (Figure 13).

Figure 13 Joining the Front and Back Brackets


Mounting in a Telco Rack

The chassis requires 4 rack units of rack space. You must provide:

At least four screws or clips to attach the brackets to the rack

Phillips screwdriver

Complete the following steps to attach the provided brackets and to mount the chassis in the rack.


Step 1 From each side of the chassis, remove the bottom center pan-head screws (Figure 14).

Figure 14 Removing the Pan-Head Screws

Step 2 On each side of the chassis, attach the brackets using three provided 10-32 flat-head screws (Figure 15).

Figure 15 Attaching the Brackets to the Chassis

Step 3 Fasten the brackets to the rack using your own screws or clips (Figure 16).

Figure 16 Mounting the Brackets to the Rack


Wall-Mounting the Chassis

To mount the chassis sideways and flat against a wall, you must provide:

24-inch x 24-inch x ½-inch minimum mounting board

Your own hardware to attach the board to the wall

Phillips screwdriver

Complete the following steps to attach the provided brackets and to mount the chassis to the wall.

Attaching Brackets to the Chassis

To attach the brackets to the chassis


Step 1 Remove the bottom three pan-head screws (total of six) from each side of the chassis (Figure 17).

Figure 17 Removing the Screws from the Chassis

Step 2 On each side of the chassis, attach the bracket with three provided black 10-32 flat-head screws (Figure 18).

Figure 18 Attaching Brackets to the Chassis


Installing the Chassis on a Board

To install the chassis on a board


Step 1 Place the chassis on top of the board and mark the four bracket screw locations on the board.

To determine the screw locations, refer to Figure 19, which shows the chassis positioned sideways and flat against the wall at eye level.

Figure 19 Determining Screw Locations

Step 2 To make inserting the screws easy, predrill the screw locations.

Step 3 If you have not already mounted the board flat against the wall:

a. Locate the wall studs and mark the screw locations so that the chassis is at eye level and you can see the LEDs.

b. Using your own hardware, attach the mounting board to the studs.

Step 4 While supporting the chassis, fasten the chassis to the board using the four provided wood screws. Start with the top bracket and then fasten the bottom bracket (Figure 20).

Figure 20 Attaching the Chassis to the Wall


Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

http://www.cisco.com

http://www-china.cisco.com

http://www-europe.cisco.com

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:

http://www.cisco.com/public/ordsum.html

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

Nonregistered CCO users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS (6387).

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at any time, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.