Table Of Contents
Understanding the Automation Pack Content
Accessing Automation Pack Properties
Viewing Automation Pack Content and Dependencies
Viewing Automation Pack Content
SAP Solution Manager E2E Response Processes
SAP Solution Manager E2E Response Target Properties
SAP Solution Manager E2E Response Target Groups
Viewing Automation Pack Dependencies
Understanding the Automation Pack Content
The SAP Solution Manager E2E Response automation pack includes the content used to automate best practices for identifying and analyzing performance problems within your SAP Solution Manager environment, and initiating corrective actions to resolve Solution Manager alerts.
This chapter provides information about the content included in the SAP Solution Manager E2E Response automation pack. It contains the following sections:
•
Accessing Automation Pack Properties
•Viewing Automation Pack Content and Dependencies
Note See Appendix A, "Understanding the Core Automation for SAP Content" for information on the content included in the Core Automation for SAP automation pack.
Accessing Automation Pack Properties
Users can access the automation pack properties from the Administration—Automation Packs view in the console. The automation pack properties dialog box displays general information about the automation pack, version number, publish date, list of content (objects), the dependencies of the automation pack, and the history of changes made to the automation pack.
Step 1 On the Administration workspace, click Automation Packs in the navigation pane to display the installed automation packs in the Automation Packs pane.
Information about the automation packs display in the following columns:
Column
|
Description
|
Company Name
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Name of the company that released the automation pack.
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Publish Date
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Date the automation pack was created or exported to a file.
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Version
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Version number of the automation pack.
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Display Name
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Name of the automation pack.
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ID
|
Identification number of the automation pack.
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Import Date
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Date the automation pack was imported into the product.
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Licensed
|
Indicates whether the automation is a licensed product in Process Orchestrator.
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Description
|
Text description of the automation pack.
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Step 2 Select the automation pack in the Automation Packs pane, right-click and choose Properties.
Step 3 On the Properties dialog box, click the appropriate tab to view the automation pack properties:
Tab
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Description
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General
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Displays general information about the automation pack.
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Objects
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Display a list of the content included in the automation pack.
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Dependencies
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Display a list of automation packs and adapters referenced by the objects in the automation pack.
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History
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Displays when the automation pack was created or modified, and audit log entries that are relevant to the automation pack.
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Step 4 When you have completed viewing the automation pack properties, click Close to close the dialog box.
Viewing Automation Pack Content and Dependencies
Use the automation pack Properties dialog box to view the content (objects) included in the automation packs and the dependencies associated with the automation pack.
Viewing Automation Pack Content
Use the Objects tab to view a list of the content provided by the automation pack.
Step 1 On the Administration—Automation Packs view, select SAP Solution Manager E2E Response, right-click and choose Properties.
Step 2 On the SAP Solution Manager E2E Response Properties dialog box, click the Objects tab.
Step 3 On the Objects tab, review the information about the content included in the SAP Solution Manager E2E Response automation pack.
Columns
|
Description
|
Display Name
|
Name of the object (processes, global variables, knowledge base).
|
Type
|
Object type.
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Action Required
|
Action required to successfully import or export the objects.
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Customization Setting
|
Displays the customization setting for the automation pack:
•No—Indicates the author of the object prefers the object to remain unchanged whenever a new automation pack is imported.
•Limited—Indicates the author has granted editing permission to some properties of the object and any changes made will be preserved whenever a new automation pack is imported.
•Workflow—Indicates the author has granted editing permission to the process properties and the objects within the process workflow.
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Description
|
Text description of the object.
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Version
|
Object version.
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SAP Solution Manager E2E Response Processes
The following table contains the processes that are imported by the SAP Solution Manager E2E Response automation pack.
Process Name
|
Description
|
Background Work Process Analysis
|
Returns a table with the number of background work processes per application server and number of used background work processes per application server.
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Dialog Work Process Analysis
|
Returns a table with the number of dialog work processes per application server and number of used dialog work processes per application server.
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Not Enough Update Resources
|
Raises an incident when a Solution Manager Not Enough Update Resources alert is created.
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SM - ABAP Instance Not Available
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Raises an incident when a Solution Manager ABAP Instance not available alert is created.
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SM - Bad Dialog Response Time
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Detects and analyzes the cause of slow dialog response time.
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SM - Errors in ABAP System Log
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Raises an incident when a Solution Manager Errors in ABAP System Log alert is created
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SM - Errors in Java Logs Detected
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Raises an incident when a Solution Manager Errors in Java Logs Detected alert is created.
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SM - Get Server Name
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Parses the server name from a Solution Manager alert.
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SM - High CPU Utilization
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Raises an incident when a Solution Manager High CPU Utilization alert is created.
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SM - High Number of ABAP Short Dumps
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Raises an incident when a Solution Manager High Number of ABAP Short Dumps alert is created.
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SM - High number of ABAP System Log Messages
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Raises an incident when a Solution Manager High Number of ABAP System Log Messages alert is created.
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SM - High Update Response Time
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Raises an incident when a Solution Manager High Update Response Time alert is created.
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SM - High User Load on ABAP System
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Raises an incident when a Solution Manager High User Load on ABAP System alert is created.
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SM - Locked Users
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Raises an incident when a Solution Manager Locked Users alert is created.
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SM - Metrics Collection
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Retrieves metrics information from Solution Manager alerts.
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SM - Not Enough Batch Resources
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Raises an incident when a Solution Manager Not Enough Batch Resources alert is created.
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SM - Not Enough Dialog Resources
|
Raises an incident when a Solution Manager Not Enough Dialog Resources alert is created.
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SM - Not Enough Spool Resources
|
Raises an incident when a Solution Manager Not Enough Spool Resources alert is created.
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SM - Oracle Tablespace Free Space
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Raises an incident when a Solution Manager Oracle Tablespace Free Space alert is created.
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SM - qRFC Errors
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Raises an incident when a Solution Manager qRFC Errors alert is created.
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SM - Resolve Locked Users
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Triggered by an Resolve Locked Users incident. It attempts to resolve the incident by unlocking the account.
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SM - Resolve Not Enough Batch Resources
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Triggered by a Not Enough Batch Resources incident. It attempts to resolve the incident by changing the operations mode based on user selection.
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SM - Resolve Server Unavailable
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Triggered by a SAP server unavailable incident. It attempts to resolve the incident by starting the application server.
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SM - tRFC Entries in Status CPICERR
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Raises an incident when a Solution Manager - tRFC Entries in Status CPICERR alert is created.
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SM - tRFC Entries in Status SYSFAIL
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Raises an incident when a Solution Manager - tRFC Entries in Status SYSFAIL alert is created.
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Spool Work Process Analysis
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Returns a table with the number of spool work processes per application server and number of used spool work processes per application server.
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Update Work Process Analysis
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Returns a table with the number of update work processes per application server and number of used update work processes per application server.
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SAP Solution Manager E2E Response Target Properties
The following table contains the target properties that are imported by the SAP Solution Manager E2E Response automation pack. The target properties that do not have a value defined must be configured by the user prior to using them in processes.
Target Properties
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Description
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Value Defined?
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Solution Manager: Monitored System Log Message Numbers
|
Enter the system log number and the incident name.
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Yes
|
Note For information on configuring target properties, see Managing Target Properties, page 3-24.
SAP Solution Manager E2E Response Target Groups
The following target group is imported by the SAP Solution Manager E2E Response automation pack.
Target Group Name
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Description
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All SAP Solution Managers
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Includes all SAP Solution Manager targets.
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Viewing Automation Pack Dependencies
Use the Dependencies tab to view the automation packs and adapters referenced by the objects in the automation pack. These object must be installed prior to importing the SAP Solution Manager E2E Response automation pack.
Step 1 On the Administration—Automation Packs view, select SAP Solution Manager E2E Response, right-click and choose Properties.
Step 2 On the SAP Solution Manager E2E Response Properties dialog box, click the Dependencies tab.
Step 3 Review the list of automation packs and adapters referenced by the SAP Solution Manager E2E Response automation pack:
Object Type
|
Dependency
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Automation Packs
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•Core Automation for SAP
•Incident Response for SAP
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Adapters
|
•Core Functions Adapter
•IBM DB2 Database Adapter
•Microsoft SQL Server Database Adapter
•Microsoft Windows Adapter
•Oracle Database Adapter
•SAP ABAP Adapter
•SAP Solution Manager Adapter
•Terminal Adapter
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Step 4 Click Close to close the dialog box.
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