Readme for Cisco Prime LAN Management Solution 4.2.1

Table Of Contents

Readme for Cisco Prime LAN Management Solution 4.2.1

Contents

Introduction

What's New in This Release

Compliance Management License Support

Work Center Enhancements

Template Center Enhancements

Import Option in CLI Template Creation

NetConfig Tasks as Templates

Firefox Version Support

Syslog Reports Enhancement

System and Browser Requirements for Server and Client

Downloading Cisco Prime LAN Management Solution 4.2.1

Downloading From Cisco.com

Downloading From Software Center

Using the Download Updates Option

Using the Select Updates Option

Installing Cisco Prime LAN Management Solution 4.2.1

Prerequisites for Installing Cisco Prime LMS 4.2.1 Software

Installing LMS 4.2.1 on Solaris

Installing LMS 4.2.1 on Soft Appliance

Installing LMS 4.2.1 on Windows

Re-installing LMS 4.2.1

Upgrading to LMS 4.2.1

Remote Upgrade to LMS 4.2.1

Adding DNS search names in the LMS Soft Appliance

Bugs

Using Bug Toolkit

Search Bugs

Export to Spreadsheet

Open Bugs for Cisco Prime LAN Management Solution 4.2.1

Open Bugs Related to Administration in LMS 4.2.1

Open Bugs Related to Backup and Restore in LMS 4.2.1

Open Bugs Related to Configuration in LMS 4.2.1

Open Bugs Related to Dashboard and Portlets in LMS 4.2.1

Open Bugs Related to Discovery, Device Management and Grouping Services in LMS 4.2.1

Open Bugs Related to Installation in LMS 4.2.1

Open Bugs Related to Monitoring and Troubleshooting in LMS 4.2.1

Open Bugs Related to Network Topology, Layer 2 Services and User Tracking in LMS 4.2.1

Open Bugs Related to UII in LMS 4.2.1

Resolved Bugs in Cisco Prime LAN Management Solution 4.2.1

Product Documentation

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines

Notices

OpenSSL/Open SSL Project

License Issues

Readme for Cisco Prime LAN Management Solution 4.2.1

June, 2012, OL-23862-02

Contents

The Readme provide instructions for downloading and installing Cisco Prime LAN Management Solution (LMS) 4.2.1. The document also provides information on supported new features, and points you to the known problems in LMS 4.2.1.

This document has the following sections:

•Introduction

•What's New in This Release

•System and Browser Requirements for Server and Client

•Downloading Cisco Prime LAN Management Solution 4.2.1

•Installing Cisco Prime LAN Management Solution 4.2.1

•Upgrading to LMS 4.2.1

•Adding DNS search names in the LMS Soft Appliance

•Bugs

•Product Documentation

•Related Documentation

•Obtaining Documentation, Obtaining Support, and Security Guidelines

•Notices

Introduction

Cisco Prime LAN Management Solution provides powerful features that enable you to configure, monitor, troubleshoot, and administer Cisco networks. It also supports Cisco technologies such as Identity, EnergyWise, Auto Smartports, and Smart Install.

What's New in This Release

LMS 4.2.1 contains the following feature enhancements:

See the Online help of LMS 4.2.1 for a detailed explanation of the enhanced features.

•Compliance Management License Support

•Work Center Enhancements

•Template Center Enhancements

•Firefox Version Support

•Syslog Reports Enhancement

Compliance Management License Support

In LMS 4.2.1, LMS-COMP Evaluation Management License has been renamed as "Compliance Management License" (PI CM), which is a 60 day evaluation license.

Note If Compliance Management License device count is lesser than LMS license device count , then the user will get the device count mismatch message.

On launching any of the Compliance and Audit Manager (CAAM) pages for the first time, the user will get the license expiry notification pop-up.

User needs a Compliance Management License to access some of the CAAM features. If the Compliance Management License is not applied after evaluation period then the following functionalities will be disabled:

•All the licensed reports.

•All the system policy groups except Cisco Security Advisory (PSIRT) and End of Life (EOL), and all the policies associated with those groups.

Note On license expiry, compliance check scheduling is allowed for all policies, but the compliance check execution is skipped and the violations will not be listed for the licensed policies.

The following Compliance and Audit Reports require Compliance Management license:

•HIPAA Compliance Reports

•SOX (COBIT) Compliance Reports

•ISO/IEC 27002 Compliance Reports

•NSA Compliance Reports

•PCI DSS Compliance Reports

•DHS Checklist Reports

•DISA Checklists Report

•CIS Benchmarks

The following Compliance and Audit Reports are supported only by LMS license and do not require Compliance Management license:

•Service Reports

•Lifecycle Management Reports

•Vendor Advisory Reports

You must have Compliance Management license for accessing the CAAM policies and policy groups listed in Table 1-1.

Table 1-1 CAAM Policies requiring Compliance Management License

System Policy Groups

CAAM Policies

Center of Internet Security (CIS)

•AAA

•AAA Accounting - Commands

•AAA Accounting - Connections

•AAA Accounting - Exec

•AAA Accounting - Network

•AAA Accounting - System

•AAA Authentication - Enable

•AAA Authentication - Login

•ACL on Interfaces

•Banners

•BGP

Center of Internet Security (CIS) (Continued)

•CDP

•Clock

•Device Version Checks

•EIGRP

•HTTP Server

•Logging and Syslog

•Loopback Interfaces

•Miscellaneous Services On Firewalls

•Miscellanous Service

•NTP Configuration

•OSPF

•RIP

•Routing and Forwarding

•SMURF Attack

•SNMP

•SSH Parameters

•TCP Parameters

•Terminal Access

•User Passwords

Cisco Security Best Practices (SAFE)

•AAA

•AAA Accounting - Exec

•AAA Accounting - Network

•AAA Authentication - Login

•AAA Authorization - EXEC

•AAA Authrorization - Network

•Banners

•CDP

•Clock

•Console Access

•Domain Name

•HTTP Server

•Logging and Syslog

•Loopback Interfaces

•Miscellaneous Services On Firewalls

•Miscellanous Service

•NTP Configuration

•OSPF

•Remote Commands

•Routing and Forwarding

•SMURF Attack

•SNMP

•SSH Parameters

•TCP Parameters

•Terminal Access

•User Passwords

Defense Information Security Agency (DISA)

•AAA Authentication - Login

•BGP

•Console Access

•EIGRP

•HTTP Server

•Logging and Syslog

•OSPF

•Remote Commands

•RIP

•SNMP

•Terminal Access

Department Of Homeland Security (DHS)

•AAA

•AAA Authentication - Login

•Banners

•BGP

•CDP

•Console Access

•Domain Name

•EIGRP

•HTTP Server

•Logging and Syslog

•Miscellanous Service

•NTP Configuration

•OSPF

•Routing and Forwarding

•SNMP

•TCP Parameters

•Terminal Access

•User Passwords

Healthcare Insurance Portability Act (HIPAA)

•AAA

•AAA Authentication - Login

•AAA Authorization - Commands

•Console Access

•HTTP Server

•SNMP

•Terminal Access

•User Passwords

ISO17799

•AAA

•AAA Accounting - Commands

•AAA Accounting - Connections

•AAA Accounting - Exec

•AAA Accounting - Network

•AAA Accounting - System

•AAA Authentication - Enable

•AAA Authentication - Login

•AAA Authorization - Commands

•AAA Authorization - Configuration

•AAA Authorization - EXEC

•AAA Authrorization - Network

•ACL on Interfaces

•Banners

•BGP

•EIGRP

•HTTP Server

•Logging and Syslog

•Miscellanous Service

•NTP Configuration

•OSPF

•RIP

•SMURF Attack

•SNMP

•Terminal Access

•User Passwords

National Security Agency (NSA) Router

•AAA

•AAA Authentication - Login

•ACLs

•Banners

•BGP

•CDP

•Console Access

•Control Plane Policing

•Device Version Checks

•Domain Name

•Dynamic Trunking Protocols (DTP)

•EIGRP

•Host Name

•HTTP Server

•IEEE 802.3 Flow Control

•Logging and Syslog

•Loopback Interfaces

•Miscellanous Service

•NTP Configuration

•Null (Black Hole) Routing

•OSPF

•RIP

•Routing and Forwarding

•SMURF Attack

•SNMP

•Spanning Tree Protocols (STP)

•TCP Parameters

•Terminal Access

•Unidirectional Link Detection (UDLD)

•User Passwords

•VLAN 1

•VLAN Trunking Protocols (VTP)

Payment Card Industry (PCI)

•AAA

•AAA Authentication - Login

•Console Access

•HTTP Server

•Logging and Syslog

•Miscellanous Service

•NTP Configuration

•SNMP

•Terminal Access

•Traffic Rules

•User Passwords

Sarbanes Oxley Act (SOX)

•AAA

•AAA Accounting - Commands

•AAA Authentication - Login

•Console Access

•Logging and Syslog

•Terminal Access

•User Passwords

SysAdmin, Audit, Network, Security (SANS)

•AAA

•Banners

•HTTP Server

•Miscellanous Service

•SMURF Attack

•SNMP

•Terminal Access

•User Passwords

The EOL and PSIRT policy groups do not require Compliance Management License.

The polcies listed in Table 1-2 are supported only by LMS license and do not require Compliance Management license:

Table 1-2 CAAM Policies requiring Only LMS License

Groups Defined in Policy Selector

Policies

Security

Distributed DoS Attacks

Land Attack

Martian Traffic

Risky Traffic

Network Protocols

Hot Standby Router Protocol (HSRP)

ICMP

Switching

DHCP Snooping

IEEE 802.1X Port-Based Authentication

IP Phone + Host Ports

IP Phone Ports

Management VLAN

Port Security

Unused Ports

Global Configuration

FTP

Traceroute

Audit and Management

DHCP

You can view the above listed policies only when you add new policy groups. For more details refer section "Adding Policy Groups" in Configuration Management with Cisco Prime LAN Management Solution 4.2.

Work Center Enhancements

In the Readiness Reports and Getting Started pages, within the technology work centers, an Export option is added. The export option allows customers and partners to export readiness assessment details to a CSV file. The CSV report provides a summary of the device details like readiness category, readiness device count, and device percentage displayed in the pie chart and in the table.

Template Center Enhancements

LMS 4.2.1 provides the following Template Center enhancements:

Import Option in CLI Template Creation

LMS 4.2.1 allows you to edit the configuration template. Using the import option, you can import the template from local drive, edit the required template details and export the edited configuration template to Template Center.

NetConfig Tasks as Templates

Also, a few of the NetConfig tasks are added as Cisco Best Practice Templates.

To view the NetConfig task templates, either:

•Select Configuration > Configuration Center and click NetConfig Tasks as Templates link below Configuration Tools.

or

•Select Configuration > Tools > NetConfig > Deploy and click Template Center link given below the table.

You can filter the Netconfig Tasks templates in Template Center through Advanced filter option using "NetConfig" tag.

The following are the list of new NetConfig task templates that are added in the Template Center:

•Authentication Proxy

•Banner Configuration

•CDP Configuration

•Certification Authority Configuration

•Catalyst Integrated Security Features Configuration

•Crypto Map Configuration

•DNS Configuration

•Local User Configuration

•Gold Boot Level and Monitoring Test for Cat 6500 Devices

•Gold Health Monitoring test Configuration

•Gold Monitoring Test for Stack Enabled Devices

•Gold Monitoring Test for Non-Stack Devices

•HTTP Server Configuration

•Internet Key Exchange (IKE) Configuration

•PoE Configuration

•Smart Call Home Configuration

•SNMP Traps Management

•RADIUS and TACACS Server Configuration

•TACACS+ Configuration

•Telnet and Enable Password

•Transform Set Configuration

•NAM-Web User Configuration

Firefox Version Support

LMS 4.2.1 supports Mozilla Firefox 9.0, 10.0 (Desktop and ESR versions) and 11.0 (Desktop version).

Syslog Reports Enhancement

For Syslog reports, previously, the report generator only allows for searches based on the last 24 hours, or by day or days, or by a date range. But now all the Syslog Reports are included with an option for selecting time in addition to date range as the syslog data are voluminous.

System and Browser Requirements for Server and Client

Before you begin to install LMS software, you must check if your system meets the recommended prerequisites.

The recommended LMS 4.2.1 server and client requirements on the supported operating systems are based on the license that you use on a single server or multi-server setup. For more information, refer System and Browser Requirements for Server and Client in Installing and Migrating to Cisco Prime LAN Management Solution 4.2.

Downloading Cisco Prime LAN Management Solution 4.2.1

You can download LMS 4.2.1 either from Cisco.com or as a Software Update from:

Admin > System > Software Center > Software Update

This section contains:

•Downloading From Cisco.com

•Downloading From Software Center

Downloading From Cisco.com

LMS 4.2.1 is available on Cisco.com. To download LMS 4.2.1:

Step 1 Go to the Download Software page http://www.cisco.com/cisco/software/type.html?mdfid=284259296&flowid=31102&softwareid=280775102.

Step 2 Click Solaris, Soft Appliance or Windows.

Step 3 Download the LMS 4.2.1 software zip file into a directory on your system.

Step 4 Check the checksum value of the downloaded files with the values given below:

•Checksum value for Solaris—606539136 635202208

•Checksum value for Soft Appliance—1549740202 602815877

•Checksum value for Windows—12030225 615649787

Downloading From Software Center

You can use the Software Update function in LMS Software Center to download LMS 4.2.1.

To download LMS 4.2.1 from Software Center:

Step 1 Go to the Cisco Prime home page and select Admin > System > Software Center > Software Update.

The Software Updates page appears.

Step 2 In the Products Installed table, select the checkbox corresponding to LAN Management Solution.

Step 3 Click either:

•Download Updates. See Using the Download Updates Option.

Or

•Select Updates. See Using the Select Updates Option.

Using the Download Updates Option

To download LMS 4.2.1 using the Download Updates option:

Step 1 Click Download Updates on the Software Updates page.

The Cisco.com and Proxy Server Credentials dialog box appears.

Step 2 Enter your Cisco.com username and password. Both are mandatory.

If you have configured proxy settings under Admin > System > Cisco.com Settings > Proxy Server

Setup, enter the Proxy server username and password.

Step 3 Click Next.

The Destination Location page appears. The destination location should not be the location where Cisco Prime is installed.

The default download directory is:

/opt/psu_download—On Solaris

/opt/psu_download—On Soft Appliance

System Drive:\psu_download—On Windows

Software Center does not support downloading software or device updates into the same directory where you have installed Cisco Prime LAN Management Solution, or any of its sub- directories. Also, you cannot download software or device updates under System directories.

Step 4 Enter the location, or browse to the location using the Browse tab.

The destination location must have casuser write-permissions.

Step 5 Click Next.

The Summary page appears with a summary of your inputs.

Step 6 Click Finish to confirm the download operation.

Using the Select Updates Option

To download LMS 4.2.1 using the Select Updates option:

Step 1 Click Select Updates in the Software Updates page.

The Cisco.com and Proxy Server Credentials dialog box appears.

Step 2 Enter your Cisco.com username and password. Both are mandatory.

If you have configured proxy settings under Admin > System > Cisco.com Settings > Proxy Server

Setup, enter the Proxy server username and password.

The Available Images page appears.

Step 3 Either:

•Select the lms4_2_1_sol_k9.zip file, for Solaris.

•Select the lms4_2_1_lnx_k9.zip file, for Soft Appliance

•Select the lms4_2_1_win_k9.zip, for Windows.

Step 4 Click Next.

The Destination Location page appears. The destination location should not be the location where Cisco Prime is installed.

The default download directory is:

/opt/psu_download—On Solaris

/opt/psu_download—On Soft Appliance

System Drive:\psu_download—On Windows

Software Center does not support downloading software or device updates into the same directory where you have installed Cisco Prime LAN Management Solution, or any of its sub- directories. Also, you cannot download software or device updates under System directories.

Step 5 Enter the location, or browse to the location using the Browse tab.

The destination location must have casuser write-permissions.

Step 6 Click Next.

The Summary page appears with a summary of your inputs.

Step 7 Click Finish to confirm the download operation.

Installing Cisco Prime LAN Management Solution 4.2.1

This section describes on how you can install Cisco Prime LMS 4.2.1 on Solaris, Soft Appliance, and Windows systems.

The LMS 4.2.1 installation program takes approximately 35 minutes to complete on Windows, Soft Appliance and Solaris, on a single server with the recommended hardware requirements.

This can take more than two hours if you perform network management integration while installing.

•If Virus Check is enabled in your system, then installation of LMS 4.2.1 will take a longer time.

•If HP Openview or Netview is running on your system, installation will take a longer time. Stop these services to run a faster installation.

This sections contains:

•Prerequisites for Installing Cisco Prime LMS 4.2.1 Software

•Installing LMS 4.2.1 on Solaris

•Installing LMS 4.2.1 on Soft Appliance

•Installing LMS 4.2.1 on Windows

•Re-installing LMS 4.2.1

•Remote Upgrade to LMS 4.2.1

Prerequisites for Installing Cisco Prime LMS 4.2.1 Software

Before you install Cisco Prime LMS 4.2.1, LMS 4.2 must be installed on your system. For more details, refer Prerequisites in Installing and Migrating to Cisco Prime LAN Management Solution 4.2.

Installing LMS 4.2.1 on Solaris

To install the LMS 4.2.1 on a Solaris system for the first time:

Step 1 Navigate to the location on your system, where you have downloaded the lms4_2_1_sol_k9.zip.

Step 2 Unzip the lms4_2_1_sol_k9.zip file.

The contents of the zip file are extracted under the lms4_2_1_sol_k9 directory.

Step 3 Navigate to the lms4_2_1_sol_k9 folder.

Step 4 Run the installation setup script by entering:

# sh setup.sh

or

# ./setup.sh

A Welcome message appears:

Welcome to Cisco Prime LAN Management Solution 4.2.1 setup program.

A prompt appears:

Press Enter to read/browse the following license agreement:

Step 5 Press Enter to read the license agreement.

The following message appears at the end of the license agreement:

Do you accept all the terms of the License Agreement? (y/n) [n]:

Step 6 Enter Y to accept the license agreement and proceed with the installation, or enter N to deny and quit the installation.

While installing from the network drive, the Installing from Network Drive message appears.

Installation from the network drive will be slower than installing from the local drive.

Step 7 Enter Y to proceed or N to exit installation.

A Warning message appears:

WARNING: Automatic data backup does not happen during this installation. We recommend you to take a backup of data before starting this installation.

Step 8 Enter Y to proceed or N to exit installation.

The following warning messages appear to ensure you install the Cluster Patches required for Solaris 10:

WARNING: Ensure that you have installed the recommended Solaris 10 cluster patches released on Apr/17/07, in this server.

WARNING: If these cluster patches are not installed, please download and install them from http://www.sun.com/.

WARNING: Otherwise, some features of the Cisco Prime applications will not function properly.

Do you want to continue the installation? (y/n) [y]:

Step 9 Enter Y to proceed with the installation.

A list of warning messages appear finally before the installation completes successfully.

Installing LMS 4.2.1 on Soft Appliance

To upgrade from LMS 4.2 to LMS 4.2.1:

Step 1 Log in to the shell and navigate to the location where the upgrade file, lms4_2_1_lnx_k9.zip is stored.

myhost/admin# shell

starting shell...

[myhost/ root-ade ~]

Note The login name that appears in the command prompt depends on the login name entered by the user while installing LMS on VM Console.

Step 2 Unzip the lms4_2_1_lnx_k9.zip file to extract Cisco_Prime_LAN_Management_Solution_4_2_1.tar.gz.

[myhost/ root-ade myloc] unzip lms4_2_1_lnx_k9.zip

Step 3 Copy the Cisco_Prime_LAN_Management_Solution_4_2_1.tar.gz to local disk partition of LMS 4.2 installed server (/localdisk).

Step 4 Login with your credentials to the VM Console through Vsphere client.

Step 5 Create either a local or remote repository. A repository contains URL and credential details

myhost/admin# configure terminal

myhost/admin(config)# repository <<myrepo>>

myhost/admin(config-Repository)# url ?

<WORD> Enter repository URL, including server and path info (Max Size - 80)

cdrom: Local CD-ROM drive (read only)

disk: Local storage

ftp: URL using a FTP server

http: URL using a HTTP server (read only)

https: URL using a HTTPS server (read only)

nfs: URL using a NFS server

sftp: URL using a SFTP server

tftp: URL using a TFTP server

Step 6 Combine the URL to the repository that uses a local or remote storage.

a. The following IOS CLI shows how to combine the URL to a repository that uses a local storage:

myhost/admin(config-Repository)# url disk:

myhost/admin(config-Repository)# exit

myhost/admin(config)# exit

myhost/admin# write mem

Generating configuration...

myhost/admin#

b. The following IOS CLI shows how to combine the URL to a repository that uses an anonymous FTP server:

myhost/admin(config-Repository)# url ftp://<<ftp_location>>

myhost/admin(config-Repository)# user <<ftp_username>> password plain <<ftp_password>>

myhost/admin(config-Repository)# exit

myhost/admin(config)# exit

myhost/admin# write mem

Generating configuration...

myhost/admin#

You can use the above mentioned steps for other protocols.

Step 7 Run the below command in the VM console in VSphere client.

myhost/admin# application upgrade Cisco_Prime_LAN_Management_Solution_4_2_1.tar.gz <<myrepo>>

Save the ADE-OS running configuration?(yes/no) [yes]?

Step 8 Press Enter to continue with LMS 4.2.1 upgrade.

An Application upgrade successful message appears.

Installing LMS 4.2.1 on Windows

To install LMS 4.2.1 on a Windows system for the first time:

Step 1 Login as administrator to the machine where you want to install LMS 4.2.1.

Step 2 Navigate to the location on your system, where you have downloaded the lms4_2_1_win_k9.zip.

Step 3 Unzip the lms4_2_1_win_k9.zip file.

The contents of the zip file are extracted under the lms4_2_1_win_k9 directory.

Step 4 Double-click on the setup.exe file.

A Warning message appears:

Warning: Automatic data backup does not happen during this installation. We recommend you to take a backup of data before starting this installation.

Step 5 Click Yes to proceed or No to exit installation

The Prerequisites window appears.

Step 6 Read the prerequisite details and click OK.

Step 7 Click Install in the LMS setup window.

The Installation Completed wizard appears.

The Installation Completed wizard has view buttons that allow you to view the following details:

•Errors and Warnings

•Installation Information

•Health Monitor Report

Errors and Warnings

The View button will be enabled only if errors are encountered during installation. You can view the error details on clicking the View button.

Installation Information

Provides information on how to download and install the latest Service Packs, Point Patches, Device Package updates, Config Templates, or the User Tracking Utility 2.0. You must obtain a valid license key from Cisco.com within 60 days. If the number of managed devices exceeds 5000, only Inventory, config, and Image Management functions can remain enabled. Select Admin > System > Device Management Functions to disable the other functions. However, you can setup LMS in another server to enable all the other functions for the additional devices.

Health Monitor Report

The Health Monitor report provides the following Hardware Parameter details:

•Memory availability

•Swap

•CPU

•DSN

•Backup status

•Number of MIB objects being polled

•Maximum number of MIB objects that can be managed

•Syslog database size

Step 8 Click Finish to exit the Installation Completed wizard.

Re-installing LMS 4.2.1

Re-installation is installing the product over the existing one without performing an uninstallation.

You can re-install LMS 4.2.1 by running the installation program on the system currently running the product. LMS 4.2.1 supports new installation and re-installation of applications at the same time.

Re-installation preserves the settings from the previous installation.

LMS applications will automatically be installed in the same location, where the previous version was installed.

Re-installing LMS 4.2.1 in Solaris

To reinstall LMS 4.2.1 in Solaris.

Step 1 Navigate to the location on your system, where you have downloaded the lms4_2_1_sol_k9.zip.

Step 2 Unzip the lms4_2_1_sol_k9.zip file.

The contents of the zip file are extracted under the lms4_2_1_sol_k9 directory.

Step 3 Navigate to the lms4_2_1_sol_k9 folder.

Step 4 Run the installation setup script by entering:

# sh setup.sh

or

# ./setup.sh

A Welcome message appears:

Welcome to Cisco Prime LAN Management Solution 4.2.1 setup program.

A prompt appears:

Press Enter to read/browse the following license agreement:

Step 5 Press Enter to read the license agreement.

The following message appears at the end of the license agreement:

Do you accept all the terms of the License Agreement? (y/n) [n]:

Step 6 Enter Y to accept the license agreement and proceed with the installation, or enter N to deny and quit the installation.

While installing from the network drive, the Installing from Network Drive message appears.

Installation from the network drive will be slower than installing from the local drive.

Step 7 Enter Y to proceed or N to exit installation.

A Warning message appears:

WARNING: Automatic data backup does not happen during this installation. We recommend you to take a backup of data before starting this installation.

Step 8 Enter Y to proceed or N to exit installation.

The following warning messages appear to ensure you install the Cluster Patches required for Solaris 10:

WARNING: Ensure that you have installed the recommended Solaris 10 cluster patches released on Apr/17/07, in this server.

WARNING: If these cluster patches are not installed, please download and install them from http://www.sun.com/.

WARNING: Otherwise, some features of the Cisco Prime applications will not function properly.

Do you want to continue the installation? (y/n) [y]:

Step 9 Enter Y to proceed with the installation.

A Warning message appears:

WARNING: Cisco Prime LAN Management Solution 4.2.1 is already installed in your system. Do you want to reinstall?

Step 10 Click Yes to proceed or No to exit installation.

A list of warning messages appear finally before the installation completes successfully.

Note LMS 4.2.1 installation automatically use the installation mode that you selected while installing LMS 4.2. You cannot change the LMS 4.2.1 installation mode.

Re-installing LMS 4.2.1 in Windows

To reinstall LMS 4.2.1 in Windows.

Step 1 Login as administrator to the machine where you want to install LMS 4.2.1.

Step 2 Navigate to the location on your system, where you have downloaded the lms4_2_1_win_k9.zip.

Step 3 Unzip the lms4_2_1_win_k9.zip file.

The contents of the zip file are extracted under the lms4_2_1_win_k9 directory.

Step 4 Double-click on the setup.exe file.

A Warning message appears:

WARNING: Automatic data backup does not happen during this installation. We recommend you to take a backup of data before starting this installation.

Step 5 Click Yes to proceed or No to exit installation

A Warning message appears:

Warning: Cisco Prime LAN Management Solution 4.2.1 is already installed in your system. Do you want to reinstall?

Step 6 Click Yes to proceed or No to exit installation.

The Prerequisites window appears.

Step 7 Read the prerequisite details and click OK.

Step 8 Click Install in the LMS setup window.

The Installation Completed wizard appears

Step 9 Click Finish to exit the Installation Completed wizard.

Note If a file in LMS 4.2 is corrupted, first uninstall LMS then install LMS 4.2 and LMS 4.2.1.

Upgrading to LMS 4.2.1

The following upgrade paths are supported:

Table 3 Upgrading to LMS 4.2.1

Current LMS Version

Type of Upgrade

Procedure

LMS 4.2

Remote migration

1. Install LMS 4.2.1.

2. Migrate your data to LMS 4.2.1 using the instructions explained in the section Remote Upgrade to LMS 4.2.1.

Direct migration

1. Install LMS 4.2.1 over LMS 4.2.

The data is automatically migrated during installation.

LMS 4.1

Remote migration

1. Install LMS 4.2

2. Install LMS 4.2.1.

3. Migrate your data to LMS 4.2.1 using the instructions explained in the section Remote Upgrade to LMS 4.2.1.

Direct migration

1. Install LMS 4.2.

2. Install LMS 4.2.1 over LMS 4.2.

The data is automatically migrated during installation.

LMS 3.2 SP1

Remote migration

1. Install LMS 4.2

2. Install LMS 4.2.1.

3. Migrate your data to LMS 4.2.1 using the instructions explaine in the section Remote Upgrade to LMS 4.2.1.

Note For upgrading LMS 3.2, LMS 4.0 and LMS 4.0.1 to LMS 4.2, refer Migrating Data to Cisco Prime LAN Management Solution 4.2 in Installing and Migrating to Cisco Prime LAN Management Solution 4.2. Follow the steps in Table 3 for upgrading from LMS 4.2 to LMS 4.2.1.

Remote Upgrade to LMS 4.2.1

To upgrade from the previous versions of LMS to LMS 4.2.1:

Step 1 Login to the machine where the previous version of LMS is installed.

Step 2 Take a backup of the LMS data.

Step 3 Login to the machine where LMS 4.2.1 is installed.

Step 4 Follow the install procedure to install LMS 4.2.1 See Installing Cisco Prime LAN Management Solution 4.2.1.

Step 5 Migrate the data to LMS 4.2.1

For Solaris:

a. Stop the daemon manager by entering:

/etc/init.d/dmgtd stop

b. Restore the backed up data by entering:

NMSROOT/bin/perl NMSROOT/bin/restorebackup.pl -d BKP [-t temporary_directory]

where BKP is the backup directory and NMSROOT is your Cisco Prime Installation directory.

You must give the absolute path for BKP. For example, if BKP is under /opt, give the path as NMSROOT/bin/perl NMSROOT/bin/restorebackup.pl -d /opt/BKP.

c. Examine the log files

d. Start the daemon manager by entering:

/etc/init.d/dmgtd start

For Soft Appliance

a. Stop the daemon manager by entering:

/etc/init.d/dmgtd stop

b. Restore the backed up data by entering:

NMSROOT/bin/perl NMSROOT/bin/restorebackup.pl -d BKP [-t temporary_directory]

You must give the absolute path for BKP. For example, if BKP is under /opt, give the path as NMSROOT/bin/perl NMSROOT/bin/restorebackup.pl -d /opt/BKP.

c. Examine the log files

d. Start the daemon manager by entering:

/etc/init.d/dmgtd start

For Windows:

a. Stop the daemon manager by entering:

net stop crmdmgtd

b. Restore the backed up data by entering:

NMSROOT\bin\perl NMSROOT\bin\restorebackup.pl -d BKP [-t temporary_directory]

You must enter the absolute path for BKP. For example, if BKP is under C:\, enter the path as NMSROOT\bin\perl NMSROOT\bin\restorebackup.pl -d C:\BKP.

c. Examine the log files

d. Start the daemon manager by entering:

net start crmdmgtd

For the detailed procedure of migrating and restoring the LMS data, follow the procedure in Migrating Data to Cisco Prime LAN Management Solution 4.2 in Installing and Migrating to Cisco Prime LAN Management Solution 4.2.

Notes for Remote Upgrade

When you back up the data from LMS 3.2 SP and restore the data on LMS 4.2.1, a warning message appears stating that there is a mismatch in the applications data. You can ignore this message and continue the data restore. For more details on backing up and restoring data, see Migrating Data to Cisco Prime LAN Management Solution 4.2 in Installing and Migrating to Cisco Prime LAN Management Solution 4.2.

While setting up HA and DR environment in LMS server, ensure to set them prior to LMS installation. For further information on HA/DR configuration, see Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment in Installing and Migrating to Cisco Prime LAN Management Solution 4.2.

Adding DNS search names in the LMS Soft Appliance

To add DNS search names in LMS Soft Appliance:

Step 1 Login into the shell in the sysadmin mode.

Step 2 Run the addDNSSearchList.sh utility to add one or more DNS search names in the LMS Soft Appliance.

# addDNSSearchList.sh

Step 3 Enter the DNS Search List: <<dns_search_name_1>> <<dns_search_name_2>> ... ... <<dns_search_name_n>>

Note Duplicate key values should not be entered.

Step 4 Press Enter.

Bugs

This section explains:

•Using Bug Toolkit

•Open Bugs for Cisco Prime LAN Management Solution 4.2.1

•Resolved Bugs in Cisco Prime LAN Management Solution 4.2.1

Using Bug Toolkit

In CiscoWorks LMS 4.0 and later, use the Bug ToolKit to view the list of outstanding and resolved bugs in a release. This section explains how to use the Bug ToolKit through the following subsections:

•Search Bugs

•Export to Spreadsheet

Search Bugs

This section explains how to use the Bug ToolKit to search for a specific bug or to search for all the bugs in a specified release.

Step 1 Go to http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl.

You will be prompted to log into Cisco.com. After you login, the Bug Toolkit page opens.

Step 2 Click Launch Bug Toolkit.

Step 3 To search for a specific bug, enter the bug ID in the Search for Bug ID field and click Go in the Search Bugs tab.

To search for all the bugs in a specified release, enter the following search criteria in the Search Bugs tab:

•Select Product Category—Select Cloud and Systems Management.

•Select Products—Select CiscoWorks LAN Management Solution 4.0 and later from the list.

•Software Version—Select 4.2 to view the list of outstanding and resolved bugs in
Cisco Prime LAN Management Solution 4.2.1.

•Search for Keyword(s)—Separate search phrases with boolean expressions (AND, NOT, OR) to search within the bug title and details.

•Advanced Options—You can either perform a search using the default search criteria or define custom criteria for an advanced search. To customize the advanced search, select Use custom settings for severity, status, and others and provide the following information:

–Severity—Select the severity level.

–Status—Select Open, Fixed, or Terminated.

Select Open to view all the open bugs. To filter the open bugs, clear the Open checkbox and select the appropriate sub-options that appear below the Open checkbox. The sub-options are New, Held, More, Open, Waiting, Assigned, Forwarded, Postponed, Submitted, and Information Required. For example, if you want to view only new bugs in Cisco Prime LAN Management Solution 4.2, select New.

Select Fixed to view fixed bugs. To filter fixed bugs, clear the Fixed checkbox and select the appropriate sub-options that appear below the fixed checkbox. The sub-options are Resolved or Verified.

Select Terminated to view terminated bugs. To filter terminated bugs, clear the Terminated checkbox and select the appropriate sub-options that appear below the terminated checkbox. The sub-options are Closed, Junked, and Unreproducible. Select multiple options as required.

–Advanced—Select the Show only bugs containing bug details checkbox to view only those bugs that contain detailed information, such as symptoms and workarounds.

–Modified Date—Select this option if you want to filter bugs based on the date on which the bugs were last modified.

–Results Displayed Per Page—Select the appropriate option from the list to restrict the number of results that appear per page.

Step 4 Click Search. The Bug Toolkit displays the list of bugs based on the specified search criteria.

Export to Spreadsheet

The Bug ToolKit provides the following options to export bugs to a spreadsheet:

•Click Export All to Spreadsheet link in the Search Results page under the Search Bugs tab. Specify file name and folder name to save the spreadsheet. All the bugs retrieved by the search will be exported.

•Click Export All to Spreadsheet link in the My Notifications tab. Specify file name and folder name to save the spreadsheet. All the saved bugs in all the groups will be exported.

If you are unable to export the spreadsheet, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC (1-800-553-2447).

Open Bugs for Cisco Prime LAN Management Solution 4.2.1

The open bugs describe possible unexpected behavior in Cisco Prime LAN Management Solution 4.2.1 release. These bugs may also be open in previous releases.

Refer Using Bug Toolkit for querying and searching bug details.

This section contains:

•Open Bugs Related to Administration in LMS 4.2.1

•Open Bugs Related to Backup and Restore in LMS 4.2.1

•Open Bugs Related to Configuration in LMS 4.2.1

•Open Bugs Related to Dashboard and Portlets in LMS 4.2.1

•Open Bugs Related to Discovery, Device Management and Grouping Services in LMS 4.2.1

•Open Bugs Related to Installation in LMS 4.2.1

•Open Bugs Related to Monitoring and Troubleshooting in LMS 4.2.1

•Open Bugs Related to Network Topology, Layer 2 Services and User Tracking in LMS 4.2.1

•Open Bugs Related to UII in LMS 4.2.1

Open Bugs Related to Administration in LMS 4.2.1

Table 4 lists the open bugs related to Administration in LMS 4.2.1.

Table 4 Open Bugs Related to Administration in LMS 4.2.1

Identifier

Summary

Explanation

CSCtz52041

PSP-TLS script throwing handshake failure.

When TLS script is executed in LMS in SSL mode the testcases gets failed.

Workaround:

None.

CSCth59619

When you bulk import the devices in Solaris 5k server, the system hangs.

Bulk import takes more time to complete when you import from "Add/Manage Devices".

This issue occurs when you import conflicting devices that does not require any update in DCR.

This issue is observed only in Solaris.

This issue does not occur when you import fresh, duplicate, or conflicting device details in DCR.

Workaround:

There is no workaround for this issue. However, you can schedule the import that can be run in background.

CSCtt97466

PSP - TLS script failure from LMS 4.1.

On running PSP - TLS script, few test cases failed.

Workaround:

None.

CSCts55260

Some issues occurred during the execution of CARS CLI command.

CARS-CLI Commands are not working as expected.

This issue occurs when executing the some of the CARS-CLI commands.

Workaround:

None.

CSCtw82800

Software download job crashed in Windows 5K server.

Successfully running scheduled device download jobs may fail daily.

Proxy configuration might have been done after scheduling the device download job. Due to unavailability of proxy credentials in scheduled device download job, it may fail.

Workaround:

Delete that job and reschedule it with proper CCO and proxy credentials.

CSCtw98479

Application does not validate the Cisco credential on Cisco.com page.

The Cisco.com user setup page accepts incorrect credentials also. In most of the functionality related to the connection with Cisco.com, users provide details before they proceed to the tasks such as PSU. Some users with Cisco ID may not have permission to download the packages from Cisco.com. If the credentials are validated in the Cisco.com page, users without the correct privileges cannot proceed to the corresponding tasks. Hence, validation does not happen on this page when processing the tasks.

Workaround:

None.

CSCtx08080

"Password Recovery" option is not working in Virtual Appliance.

"Password Recovery" option is not working as expected.

When the ISO image is mounted and the option "Recover administrator password" is chosen for password recovery, an error message"Failed to mount drive partition" appears instead of the password recovery window.

Workaround:

None.

CSCtx14318

In LMS 4.2, Job Browser pages takes a long time to load.

Due to the Jacorb Port block issue, the job browser gets hanged.

Workaround:

None.

CSCtz24562

In some Soft Appliance platform, startup of DbEngines and responding to connections is consuming more time.

DbEngine startup and responding to connections is taking a long time. But other syslog logging from devices and Daemons Manager, which uses local0, has no issues.

Workaround:

Change "-s local0" to "-s none" in the dmgtd.conf file for the DB engine processes and restart the daemons.

Open Bugs Related to Backup and Restore in LMS 4.2.1

Table 5 lists the open bugs related to backup and restore in LMS 4.2.1.

Table 5 Open Bugs Related to Backup and Restore in LMS 4.2.1

Identifier

Summary

Explanation

CSCtz29665

LMS 4.2 backup fails due to conflict with jobs

Unable to proceed with the backup operation as some files are being accessed by jobs. Reschedule the jobs such that the backup job does not coincide with other jobs.

LMS should automatically take care of any conflicts with backup and jobs or at least say which job to be rescheduled for successful backup.

Workaround:

None.

CSCtw83715

Cross platform migration from LMS 4.1 solaris to LMS 4.2 Soft Appliance gets aborted.

Cross platform migration from LMS 4.1 solaris to LMS 4.2 linux gets aborted.

Workaround:

None.

CSCtl47045

Out of memory exception during backup restore.

Restore aborts because of "Out of Memory!" error in UPM/DFM space during restore backup.

This issue occurs if you use huge number of variables in the perl code because it is not able to handle all the variables.

Workaround:

Restore all the database properly and do the restore again.

Open Bugs Related to Configuration in LMS 4.2.1

Table 6 lists the open bugs related to Configuration in LMS 4.2.1.
Table 6 Open Bugs Related to Configuration in LMS 4.2.1
Identifier

Summary

Explanation

CSCty39249

CiscoWorks inventory report free slot miscount

6509E chassis was configured using the customer's configuration. Cisco view and LMS reported the correct number of open slots. Cards were removed and Cisco view updated correctly, however the reports still showed the old free slot values even after inventory collection was performed.

Workaround

Remove the configurations for the cards that are not installed.

CSCty00044

SSHD process hangs on N5K

Nexus5000 would not allow ssh connection to the box after a while. The symptoms observed was the sshd process was not being released by Nexus, as shown in the show proc cpu there are many instances of sshd process. As a result the nexus would not allow additional ssh connection.

The problem is quite similar to bug CSCtb73645. But in our case we have a N5k.

Workaround:

Disable the ssh and then re-enable it.

CSCty65794

In a Compliance Check View report, if user tries to mouse hover on the information icons in 'Violation with Fix' and 'Violation without Fix' then the 'Suggested fix' available is appearing blank with no information.

'Suggested Fix' in the pop-ups appearing on mesosphere of the information icons in 'Violation with Fix' and 'Violation without Fix' under the Compliance Check Job report are blank.

Workaround:

None

CSCty79172

LMS5K:Job time out issue in PARI Collection

PARI Collection was running fine for the past twelve instances but on 13th instance, the job did not run properly and observing the time out issue.

Workaround:

None

CSCty61625

Preview-CLI commands are not generating if text area list is empty.

If user created a new template to configure CLI commands in a device, if template having a text-area as optional field with data type as list (to enter multiple inputs by separating commas), if user not entered any value or entered a value which is having any special characters( '<', '>' , '+' , '-' , '/' , '\' , '!', '@', '$', '%', '^', '*', '(', ')', '=' and '~' ) in the text area while deploying the commands, preview CLI is not generating even if you enter parameters for any of the remaining commands.

Workaround:

None

CSCty94478

Help Description not showing for a parameter in UI.

In template center, parameter help description not showing in UI. If <help-description> tag is provided for a parameter, the text inside the tag should be shown in the screen. A small Icon should be shown beside the Parameter Control. Mouseover on the icon, it will show the text entered. This option is now not available.

Workaround:

None

CSCtz42393

LMS 4.x does not terminate SSH sessions on ACE

When LMS creates ssh session on ACE devices it up all ssh session to the devices and never terminates out.

Workaround:

None

CSCtz31077

LMS421TotalViolationsColumn not sorting properly in ComplianceChekReport

Total Violations Column not sorting properly in Compliance Check Report. Under 'Devices' table and 'Policies' table, when the 'Total Violations' column is sorted, it is not sorting properly, it is sorting with the first digit.

Workaround:

None

CSCty34106

LMS42:PARI:OS type is not updating for first few device in bulk import

The OS is updated as Generic Device in CAAM report, even if the inventory is collected successfully.

Workaround:

Correct OS type will be send along inventory modify request from second inventory collection

CSCtz88687

Issue with 4928 10Gigabit Ethernet Switch with Medianet Location template

Medianet Location Technology supports all the devices in Cisco Catalyst 4900 Series Switches except device type "Cisco Catalyst 4928 10 Gigabit Ethernet Switch". This device should not be filter in Medianet Location supported devices list. The device type need to be removed from metadata xml file.

Workaround:

Device will support Auto SmartPort technology and from medianet cross-launch, Auto SmartPort can be configured in the device.

CSCtz91362

Module Based template UI need to be changed in OOTB framework.

If user imports a module-based template in OOTB, in deploy flow, in Configure <Template Name> pane, the HTML components (text-boxes) alignment not proper and looking odd when compare with device-based and port-based templates.

Workaround:

None

CSCtx14353

XWT Splitter issue in CAAM screens.

The following two issues are identified:

•Issue 1: The Add Profile and Add Policy buttons are in the Compliance Profiles and Execution, and Compliance Policies and Groups when the object selector is minimized.

•Issue 2: Vertical scroll bar is not visible when the object selector is minimized.

Workaround:

Restore the object selector.

CSCtx19732

No details are displayed for CAAM Jobs in Admin Job Browser.

Admin job browser for jobs related to CAAM display "No details" Pop-up when you click the job IDs.

Workaround:

See the job details in the respective Job Browser.

CSCtx26377

Helpdesk Users are unable to access or view CAAM Report.

Users with Help desk role are not able to access or view the CAAM Reports because Report view permissions are not given for Help desk users.

Workaround:

None.

CSCtw86891

In Profile Execution Report page, SNMP strings are shown as clear text.

When fixing the violations in Profile Execution Report page, SNMP strings are shown as clear text.

This occurs under the following condition:

1. Select the rule "check writable string are not configured in a device" when you create a rule for the selected policy.

2. Configure SNMP Write in device, and then run compliance check job.

3. When you view the "violation with fix", SNMP strings are shown as clear text.

Workaround:

None.

CSCtw87056

In Profile Execution Report, violations are shown though config is missing for the devices.

Though required CAAM details (Inventory, Config, and Show commands) for a device is not present in LMS, CAAM shows violation in Profile Execution Report for such devices.

CAAM also raises violations for generic devices, that is, devices without Inventory, Config and required Show commands data.

Moreover, improper data is shown for Non-cisco, Nexus and Voice gateway devices in CAAM Profile Execution Report because these devices are not supported for CAAM compliance check.

This issue occurs under the following conditions:

•When a CAAM compliance check is run for a device that does not have the required details such as Inventory, Config, and Show commands data.

•When CAAM compliance check is run for Non-cisco, Nexus and Voice gateway devices.

Workaround:

•Collecting the details such as Inventory, Config, and Show commands that are required by CAAM server resolves this issue.

•Excluding the Non-cisco, Nexus, and Voice gateway devices during profile execution jobs resolves this issue.

CSCtx20781

In Profile Execution Report, violation fix is not proper for Logging and Syslog policy.

The following issues are identified:

•Improper fix command generated for Logging and Syslog policy when the "Desired Buffer logging level" and "Desired Minimum Buffer size" rules are selected.
Workaround: None.

•Wrong Pop-up message appears when Import Contract is selected.
Workaround: None.

•Improper error message appears when an invalid file format is selected during importing contract.
Workaround: None.

•Grammatical errors in the text of AAA policies violation when the "Check if specified radius/tacacs hosts are configured" rule is selected in AAA policies.
Workaround: None.

•For the AAA Authentication-Login policy, the RADIUS and TACACS servers are not identified even if we use the command "radius-server host <host>" and "tacacs-server host <host>".
Workaround: Radius TACACS must be configured using the command "radius server <server>".

•Violations are displayed for vty lines 0 to 4 and vty lines 0 to 15. This issues occurs when Radius and TACACS are configured using the command "radius-server host <host>", "tacacs-server host <host>", and "radius and tacacs server groups" in the AAA Authentication-Login policy.
Workaround: Radius TACACS must be configured using the command "radius server <server>".

•Radius and TACACS server counts are incorrectly displayed when the Radius TACACS is configured using "radius-server host <host>", "tacacs-server host <host>", and "radius and tacacs server groups".
Workaround: Radius TACACS must be configured using the command "radius server <server>".

CSCtg35678

Ports are not filtered in Identity configuration flow.

If you select any port group in Identity configuration flow, all ports including VLAN links ports are also listed.

Workaround:

Create a port group that do not have these ports or excludes these ports during job creation.

CSCtj59461

The associated ports for a particular Identity mode are not sorted in logical order.

In the Identity work center enable and edit flow, the sorting of ports are not in the logical order.

The Port selection is not working properly after it is sorted. If you sort and select the first item in the grid, it takes the first item that was there before sorting.

Workaround:

Select the devices and port without sorting.

CSCtl21816

CDA creates multiple jobs when devices are added in bulk.

When devices are added in bulk, CDA jobs are created for each device. But there must be only one CDA job created for the complete set of devices.

Workaround:

Deselect the "do CDA on device addition" option in Admin settings and run a manual CDA job.

CSCts52554

Port Groups are not shown for Network Operator and User-defined role

This issue occurs in the Template Center Port and Module flow, and Netconfig flow under the following condition:

1. Create a User-defined role or a Network Operator role by selecting the View, Create, Configure, Deploy, or Import and Adhoc Configuration-Template Center tasks.

2. Login to LMS as a Network Operator role or a User-defined role.

3. In the Template Center deploy Port and Module flow and in the Net Config Port and Module flow, the port selector port groups and module selector module groups are not displayed.

Workaround:

In the Template Center Port and Module flow and NetConfig Port and Module flow, login into LMS as a user other than network operator or newly created user, the group selector groups are displayed.

CSCtt46555

Issue with Global commands in Module-based templates.

The following issues are identified:

•When you create a module-based template and import the template, the same global commands are displayed multiple times in the preview CLI window during job scheduling.
This issues occurs in the Template Center Module-based template. If the capable device has multiple modules, the preview CLI displays the global commands multiple times.

•For Module based global parameters, syntax is not validated.

Workaround:

You must ensure that the correct value is entered as mentioned in the Global Parameter page.

CSCtu21015

NME module device is not able to fetch the result of the ShComplnceReportCmndset commandset.

When you select the NME module device and "Show Compliance Report Commands Info" commandset, and click on the Next button, the following pop-up message appears:
"NS0036: None of the device(s) have applicable commands."

This issue is specific to Module devices only.

Workaround:

None.

CSCtu10003

"Bridge: Base Bridge Address" attribute operators need to be enhanced.

In the Inventory Custom Template, the Bridge: Base Bridge Address and System :OSI Layer Service attributes need to be enhanced for the "contains","startswith","endswith" operators under the following conditions:

•The validation present for the attribute Bridge: Base Bridge Address in rule creation, does not allow to enter partial value. If you try to create a rule with the operator, "startswith" and the value, 00:0b, it will not be accepted as a valid input.

•For the System: OSI Layer Service attribute, the "contains", "startswith", and "endswith" operators need to be enhanced as comma-separated attribute values.

•If rule is provides as System: OSI Layer Service startswith Datalink, the only device that has 'Datalink' service alone is filtered. The device that has any other service supported along with 'Datalink' is not getting displayed in report.

Workaround:

None.

CSCtu26759

In Inventory Custom Template, report generation failed during some scenarios.

A blank screen is displayed in the report when you create an Inventory custom template with the following attributes:

•Device Type: Category attribute.

•Create a rule with Bridge attributes or with Memory pool set to "Lowest free block or System: Management Type".

Workaround:

None.

CSCtv10861

Issue with combination of new and old attributes in Inventory Custom Template.

When you create an Inventory Custom Template using the attributes, such as Bridge and Memory: size, the report that is generated does not filter the records based on the rules mentioned in the custom template:

Workaround:

None.

CSCtv11780

Failed to generate report with System: Management Type attribute.

An error message "Report could not found" is displayed when you generate a report using:

•System: Management Type in the Report Attributes column, and

•any other attributes, such as Location from System Inventory Group in the Rules for Attributes column.

Workaround:

None.

CSCtw92725

In CAAM, enhancement is required for Terminal Access policy.

For the rule "Check for incoming connections" in Terminal Access policy, it checks for both Telnet and SSH separately and data is displayed is displayed as failed for both Telnet and SSH in all CAAM reports. If either Telnet or SSH passes, the data is not displayed as passed in the report. Only the failed result is displayed, which can cause confusion. Hence, enhancement is required so that the successful results are also displayed in all CAAM reports for Terminal Access policy.

This issue occurs when the user launches any report that has Terminal Access rules.

Workaround:

None.

CSCtx34710

In CAAM, Inventory, Config, and Show commands need to be collected while synchronization.

After the data synchronization is completed, the synched up devices are added to CAAM database without the device details such as inventory, configuration, and show commands.

This issue occurs after CAAM server is synched with LMS.

Workaround:

Collect the inventory, configuration, and show commands details and update the CAAM database manually.

CSCtx52176

Issue with contract reports when contract file is not imported.

If device contract summary and module contract summary reports are generated without importing a contract file, the error message, "contract file is not imported" does not appear.

Workaround:

None.

CSCtu29692

Ipv6 devices are not supported for CAAM features.

In the current version, IPv6 support is not provided for the CAAM compliance data collection feature.

Workaround:

None.

CSCtu33149

Purge functionality must be implemented for CAAM Jobs.

Purge functionality for CAAM feature jobs are not available.

Workaround:

User has to manually delete the jobs from the job browser.

CSCtx18996

In CAAM feature, job approval needs to be implemented.

Job approval needs to be implemented for jobs related to CAAM features.

Workaround:

None.

CSCtu09665

Issue when adding attributes for Bridge, System, MemPool group in Inventory Custom Report.

AND rule association displays N/A for unmatched rules, for the following attributes:

•System: Management Type

•Memory Pool: Lowest Free Block (MB)

•Bridge: Base Bridge Address, Number of ports, and Bridge type.

Workaround:

None.

CSCtw58985

General enhancements are required for CAAM Report generation.

The following enhancements are required for CAAM report generation:

•Before you generate a report, check the CAAM Server status. If the server is down, the message must appear as a pop-up instead of displaying a report page.

•When there are no records for immediate report, a pop-up must appear instead of generating a new page with no records.

Workaround:

None.

CSCtw59013

Enhancements are required for CAAM Report formatting.

The following report formatting enhancements must be completed:

•When the report data is large, the report page must be blurred and the processing icon must be displayed.

•For reports with Multi-rows-for-device attribute is set as true, we need to provide a drop-down list box option so that when user selects the device from the drop-down list box, the section pertaining to the data for that device is displayed.

•For the device summary displayed in each report, if the number of devices without data is large, the text "Devices without report data" appears in the centre. This text must appear at the top of the report.

Workaround:

None.

CSCtw61686

Enhancements required in CAAM feature.

The following enhancements are required in CAAM feature:

•Entire page is refreshed after you Save or do a Save As. The entire page must not be refreshed.

•Interface Group pop-up error message must be displayed as part of (i) Icon.

•A confirmation message must appear when a user navigates to other Policy Groups without saving the current policy.

•Filter feature does not work for both Policy Groups and policies object selector.

•System-defined group description is missing.

These issues occur when a user tries to create a Policy Group.

Workaround:

None.

CSCtw58384

In the Profile Execution Report, separate columns are required for fixable and nonfixable violation count.

We must have separate columns in violation grid, which will list the count of fixable violation and non fixable violation. This helps the user to know that both the violations exist.

This issue occurs under the following conditions:

1. Schedule a compliance job for policy profile.

2. Launch the profile execution report after the job is completed successfully.

3. The policies grid in the report page must have extra column that display the count of fixable and non fixable violations.

Workaround:

None.

CSCtx57088

There are dynamic UI validation issues in CAAM Policy Group.

The following issues are identified:

•Validation fails for some policies when the user moves from one policy to another or when a policy is saved.

•When the validation fails, the error message appears but the radio button selection moves to the next selection.

•In some rare scenarios, the radio button selection moves to the next policy even if the rules present in the dynamic UI are invalid or out of range.

•In HTTP policy, the out of range message appears inconsistently along with a yellow color highlighted text box. This needs to be tracked through xwt forum.

Workaround:

None. This issue is inconsistent. The yellow color appearing is the behavior of the widget.

CSCtx34955

Tool tip support not present in IE.

The tool tip support is not available for drop down lists in IE.

Workaround:

Use Firefox where tool tip support is available.

CSCtt30498

Issue with tool tip displayed in the Inventory Custom Template.

The tool tip is partially hidden or a wrong tool tip appears in the drop down list.

This issue occurs in Firefox when the user clicks the drop down list and hovers on drop down items.

Workaround:

Select any item from the drop down list and hover on the drop down list. Tool tip appears correct.

CSCtt34316

Report generated is not satisfying the rules in Inventory Custom Template.

Create an Inventory Custom Template using the attributes from different inventory groups for rule and report. When you generate a report using this template, the data is not filtered across the inventory groups.

Workaround:

None.

CSCtx14490

Columns are not sortable in CAAM reports.

By default, CAAM reports are sorted by display name. Separate sorting is not available for each column.

Workaround:

None.
CSCtq20951

ICServer process was shut down after install in Windows.
Any RME process may shut down with the below CTM exception (Cannot publish URN). Following is the CTM exception that was captured during IC_Server process startup:
com.cisco.nm.xms.ctm.common.CTMException: 
CTMServer:publish Cannot publish URN:  
""RMEICServer"". Reason: Registry Server 
did not respond at 
com.cisco.nm.xms.ctm.server.CTMServer.publ
ish(CTMServer.java:233) at 
com.cisco.nm.rmeng.inventory.ics.server.CS
TMAPIImpl.start(CSTMAPIImpl.java:74) at 
com.cisco.nm.rmeng.inventory.ics.server.IC
Server.initializeCSTM(ICServer.java:301)at 
com.cisco.nm.rmeng.inventory.ics.server.IC
Server.initialize(ICServer.java:140) at 
com.cisco.nm.rmeng.inventory.ics.server.IC
Server.<init>(ICServer.java:76) at 
com.cisco.nm.rmeng.inventory.ics.server.IC
Server.main(ICServer.java:325)
This issue occurs after fresh installation.

Workaround:

1. Stop the daemons.

2. Go to the following location:
NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/lib

3. Delete the ctmregistry.backup and ctmregistry registry files.

4. Start the daemons.
CSCtq71444

Destination IP not migrated from 4.0 in Inventory and Configuration collection notification.

Settings applied in Admin > System Preferences > Collection Failure Notification do not get preserved as part of backup. If a restore is performed, settings are not retained.

This occurs in lower versions of LMS 4.1.

Workaround:

Do the following:

1. Go to the folder
NMSROOT\backup\manifest\rmeng\rmutl

2. Update the datafiles.txt by adding a new entry as shown below, at the end of the file and then save the changes:
NMSROOT\MDC\tomcat\webapps\rme\WEB-IN
F\classes\com\cisco\nm\rmeng\util\env.properties

3. Take a backup.

CSCtw72226

In Remote migration server Essential demon is down after restoring.

In Remote migration Linux sever, Essential Demon is down after restoring the backup.

Workaround:

None.

CSCtl76351

'More' command is seen in the latest archived running configuration for GSS device.

'More' command is seen in the latest archived running configuration for the GSS device.

This occurs after you configure the GSS device with terminal width as 10, schedule a configuration fetch job, and successful completion of the job.

Workaround:

None.

CSCtq53879

Cache issue in Template Center Port related template on Preview CLI command.

This issue occurs under the following condition:

1. Go to Configuration > Tools > Template Center > Deploy.

2. Select two ports and navigate to the preview CLI pane.

3. Go back to the Template Center deploy page and select one more port.

4. Navigate to the preview CLI pane. CLI commands are generated only for the first selected two ports.

Workaround:

None.

CSCtq60298

Device selector is blank in Template Center Flow.

This issue occurs under the following condition:

1. Create two users, Network Administrator and Super Admin with device level authorization.

2. Login as Network Administrator. The Template Center deploy flow device selector is displayed.

3. Log out.

4. Login as Super Admin. The template Center deploy page is launched with the previous login user ID of the Network Administrator. Here Template Center device selector is blank.

This occurs only in Firefox.

Workaround:

None.

CSCtn98466

Options merge in the Scheduler of Work Centers.

In all the Schedule Deployment pages that are launched from Work Centers, if you change the scheduler from one radio button to another, the contents of individual options are merged.

Workaround:

None.

CSCsx47363

PMC group is not working properly if we edit or delete the parent device group.

Port and module groups do not work correctly if the parent device group is modified.

This issue occurs when you do the following:

•Create a port or module group by selecting the Group Selector.

•Modify or delete the parent device group name.

•Create a netconfig job based on port or module by selecting the created port or module group.

An HTTP 500 error appears in the Add task page of the netconfig job flow.

Workaround:

None.

CSCtr10934

Pick list for software versions must include IOS information for the ASR.

Currently, when viewing the pick list for software images, the ASR line only shows the IOS XE version information versus the resulting IOS Release information.

Workaround:

Research the IOS XE to IOS version information to select the correct software update path.

CSCti77485

Software update page link is missing in Remote Syslog Analyzer and Collector (RSAC) server.

Link for software update page is missing in the RSAC server.

Workaround:

None.

CSCto61508

Issue in template creation page for power ethernet mib tree.

The mib tree is not displayed completely for the mib CISCO-POWER-ETHERNET-EXT-MIB-V1SMI in the template creation page.

This issue occurs when you create a user-defined template after loading the mib CISCO-POWER-ETHERNET-EXT-MIB-V1SMI.

Workaround:

None.

CSCtw64274

Cross platform migration: Configuration archives are not restored if Custom archive location is used.

Custom archives are not restored when you choose the LMS installed drive as the archive drive. For example, if you install LMS in custom drive and after restore, you collect archives in the custom path, archives are not restored in LINUX server.

Note You can install LMS in D drive and collect archives in C drive or any other drive (if exists) other than the D drive in which LMS is installed.

Workaround:

None.

CSCtw51607

Device under NAT environment is not collected in EnergyWise

The device maintained under NAT environment and managed with public IP is shown in all the technology workcenter except EnergyWise. In LMS, EnergyWise needs subnet details of a device, which is done through MIB polling. Hence, if the device is managed with NATed IP address then EnergyWise collection fails.

Workaround:

None.

CSCua12183

Policy Group UI is stuck when the policy is clicked.

When the policy group is clicked on the left pane, appropriate policies associated with it should be loaded on the right pane, there are two load areas Policy list and in turn policy details.

When the policy group is clicked, all the policies of the group should be listed and the first policy in that list should be selected by default. Doing so, the details of first policy should be available on the right pane subpanel.

In this case, neither the right pane policy list is loaded nor the first policy details. The pane sub-panel will be in Loading state forever.

Workaround:

Click on some other group and navigate back to the first clicked group or refresh the page.

CSCua12204

Policy violation launch page hangs for 4.2 jobs executed in 4.2.1.

When a job is created in 4.2 or 4.2.1 after CAAM license expiry or in evaluation mode and made it to run in 4.2.1 with CAAM license applied, the policy violation launch page hangs for 4.2 jobs executed in 4.2.1.

Workaround:

Use the View Report option available in job browser window.

CSCua12212

For Profile with duplicate policy, Fix Violation "Not Attempted".

When a Profile is created with more than one policy group with same policy in it and executed, the command to execute will not generate and the operation will be "Not Attempted".

Workaround:

•Create a profile without any duplicate policy.

•Check compliance and create a new Fix violation job.

CSCua12221

Fix violation fails if TFTP/SCP/RCP is a transport protocol

When the Netconfig Deploy and Fetch Protocols are set as TFTP/SCP/RCP, the Fix Violation job status will always fail.

Workaround:

Use Telnet/SSH as protocol for Netconfig.

CSCua16332

The RSAC builds are available in both LMS 4.2.1 NT build and LMS 4.2.1 Solaris build.

The RSAC builds are available in both LMS 4.2.1 NT build and LMS 4.2.1 Solaris build.

LMS 4.2 RSAC build should be used for installing RSAC.

Workaround:

User should not use RSAC build available in the Solaris and NT LMS 4.2.1 installer and should use the LMS 4.2 RSAC build.

CSCua16467

EnergyWise Issue with Multicast Environment

EnergyWise Endpoint Collection or the attribute update for the endpoint will not happen.

Multicast configuration available in the device

WorkaroundP:

Remove the multicast environment and try for EnergyWise Endpoint collection.

CSCua16488

In TrustSec, for SXP, SGA and SGACL configuration when more than 2 devices has been selected, the job is in running state for a long time.

In TrustSec for SXP, SGA and SGACL configuration, if ASR, Nexus, Cat6K sup2 devices are selected together the job is running for more time.

All the mentioned devices has to be selected and run as a TrustSec job , for the SXP, SGA and SGACL configuration.

Workaround:

Taking up device configuration individually will configure correctly.

CSCtz86097

Few Cat6k devices running with the recommended image and higher image is shown under TrustSec software incapable devices list.

If the newly added device support is managed in LMS 4.2 and then upgraded to LMS 4.2.1 then the newly added device support is not shown in Work Center

Workaround:

After upgrading to LMS 4.2.1, unmanage\delete the device and manage the newly supported device.

CSCua20394

In some of the windows servers, Netconfig based 22 templates, are not shown in Template center deploy and manage flow. Issue not occurring in all the servers,the issue is clearly server and platform specific.

In windows server, some templates are missing in Template Center.

Issue in windows server which is server specific.

Workaround:

1. Stop the daemons.

2. Run thefollowing commands C:\PROGRA~2\CSCOpx\bin\perl.exe -IC:\PROGRA~2\CSCOpx\objects\perl5\lib C:\PROGRA~2\CSCOpx\dbupdate\dbupdate.pl C:\PROGRA~2\CSCOpx\rigel\scripts\rme\importOOTBXml.txt

3. Start the daemons.

Note Run the command in single line, and check your NMSROOT. If it is custom install then change as per the NMSROOT value.
Open Bugs Related to Dashboard and Portlets in LMS 4.2.1

Table 7 lists the open bugs related to Dashboards and Portlets in LMS 4.2.1.

Table 7 Open Bugs Related to Dashboard and Portlets in LMS 4.2.1

Identifier

Summary

Explanation

CSCtn13982

Unable to delete or save when there is only one private dashboard.

If only one private dashboard is created, that dashboard cannot be deleted.

Workaround:

None. However, you can replace the dashboard by creating a new one. This allows to delete the first dashboard.

CSCtn85716

In the Calender portlet scheduled job time bar issue exists.

Scheduled job time bar is not synchronized properly with time period.

Workaround:

None.

CSCtn86290

In the Calender portlet job time bars are overlapping.

If more jobs are scheduled in a day, overlapping of scheduled job time bar occurs.

Workaround:

None.

CSCtw76726

Undeployed portlet is available in 32SP public dashboard that is migrated from 32SP migration.

Undeployed portlet is available in the public dashboard- 32SP, which is getting migrated from LMS 32SP.

Workaround:

None.

CSCte75497

Cursor is displayed over the Mega menu.

Cursor displayed over the Mega menu.

Workaround:

None.

CSCtg98176

Issue while adding single instance portlets.

Issue when adding single instance portlets that are available twice.

Workaround

None.

Open Bugs Related to Discovery, Device Management and Grouping Services in LMS 4.2.1

Table 8 lists the open bugs related to Discovery, Device Management and Grouping Services in LMS 4.2.1.

Table 8 Open Bugs Related to Discovery, Device Management and Grouping Services in LMS 4.2.1

Identifier

Summary

Explanation

CSCtz92756

LMS CDP Discovery should ignore CIVS-IPC-2621V & cisco AIR-LAP1142N-A-K9

This occurs because these devices are seen as CDP Neighbours of the switch/router that they are attached to, but they do not respond to snmp polling.

•CIVS-IPC-2621V sends snmp traps but doesn't respond to snmp requests.

•Cisco AIR-LAP1142N-A-K9 will respond to snmp polling, but only from the WLC.

Workaround:

1. Make a backup copy of the files CSDiscovery-config.xml and system-config.xml in the directory \CSCOpx\conf\csdiscovery

2. Edit the files CSDiscovery-config.xml and system-config.xml and locate the section <CDPID>, and then insert the following lines :

<CDP Platform="CIVS-IPC-2621V"/>

<CDP Platform="cisco AIR-LAP1142N-A-K9"/>

NB There are 3 trailing spaces after AIR-LAP1142N-A-K9 and these are needed.

3. After editing these files make sure there are no syntax errors by opening the files with the WebBrowser on your LMS server.

4. Stop and re-start LMS in order for the changes to take effect.

CSCtu32880

Issues with default gateways IP shows in UI - typical discovery.

If the LMS 4.2 installed server is a multihome server, only two default gateway IP address is shown in standard discovery because LMS supports only two default gateway. Dual stack server - Ipv6 & Ipv4.

Workaround:

If the server is configured with more than two default gateway, the IP address of the default gateway is shown in the standard discovery seed settings. If you want to run the discovery with any other gateway, you must add this gateway IP address or hostname in seed device text area box under the seed device settings pane.

CSCtx37339

Default Credential set not working for cluster updated devices.

Default Credential set is not applied for updated cluster devices from discovery. Select cluster module in custom discovery settings and select default credential set option and run discovery.

Workaround:

None.

CSCtx50661

Unable to stop the running discovery instance error message in discovery.

When the running discovery instance is stopped inconsistently the following error message appears:
"unable to stop the running discovery instance"

The discovery instance is stopped. No issues due to this pop-up message.

Workaround:

None.

Open Bugs Related to Installation in LMS 4.2.1

Table 9 lists the open bugs related to Installation in LMS 4.2.1.

Table 9 Open Bugs Related to Installation in LMS 4.2.1

Identifier

Summary

Explanation

CSCtz45923

LMS installer fails if disk space is 2TB or more

LMS installer pops up error while doing pre-install check for disk space requirement and complains the destination drive doesn't have enough space even if it is a 2 terabyte drive.

Workaround:

Reduce the disk size less than 2TB.

CSCtu26696

The Close button is not working in the Install information dialog box.

The "Close" button in the open dialog box is not working as expected.

Workaround:

Use the OK or Cancel button to close the opened dialog box.

CSCtx15265

Point patch install is not recognizing src directory if the name contains space.

Patch Install script is not accepting the directory that contains spaces. For example, New Folder.

Workaround:

Directory name must not contain spaces.

CSCua16260

Log rotation files/paths are missing in GUI. This issue is faced in Soft Appliance servers. None of the log files are being displayed in that server.

Log rotation files/paths are missing in GUI. This issue is faced in Soft Appliances servers.

Workaround:

Manually add all the log file which need to log rotate, using the add button.

or

Before restoring, take a backup of the file logrot.conf from the location /opt/CSCOpx/objects/logrot and after restoring replace the existing file with the backup file. The default log files will be restored.

Open Bugs Related to Monitoring and Troubleshooting in LMS 4.2.1

Table 10 lists the open bugs related to Monitoring and Troubleshooting in LMS 4.2.1.

Table 10 Open Bugs Related to Monitoring and Troubleshooting in LMS 4.2.1

Identifier

Summary

Explanation

CSCtx34369

Trustsec status values is not displayed properly.

Trustsec status values to be changed accordingly in technology details

Workaround:

None

CSCtw52350

Customizable groups will be missing under Fault device group administration page

Fault Customize groups are lost after editing as private.

Workaround:

DFM DB's (dfmInv, dfmEpm, dfmFh) has to be reinitialized to get back the customizable groups. However previously edited changes will not be reflected here.

CSCtu67556

Action item issues in event/device mouseover for non-cisco/unknown device

Proper response or page redirection wont happen if device mouseover action items are clicked for Non-cisco or Unknown devices.

Workaround:

There is no workaround as we provide only partial support to generic devices.

CSCtn68202

Issue in hum when entPhysicalDescr names are same for different instance

When you try to poll for EnergyWise port power usage and CPU utilization templates in poller screen, it will display the same instance names and in Live graph and histograph it portlets it displays HTTP 500 error.

Workaround:

None

Open Bugs Related to Network Topology, Layer 2 Services and User Tracking in LMS 4.2.1

Table 11 lists the open bugs related to Network Topology, Layer 2 Services and User Tracking in LMS 4.2.1.

Table 11 Open Bugs Related to Network Topology, Layer 2 Services and User Tracking in LMS 4.2.1

Identifier

Summary

Explanation

CSCty76737

The BRI Ports are not being updated in LMS.

BRI ports alone are not getting listed under the Port Attributes report.

Workaround:

None.

CSCtz76820

UTLite33 should update correct IP Address of the user with multiple NICs.

UTLite33 application gets adapter info correctly, however when updating UTManager sends packets as NIC ip address = 0.0.0.0.

This happens when multiple interfaces exist and are not disabled.

Workaround:

Completely disable all other interfaces except the one currently in use.

CSCtg80182

Webauth data is not getting updated in embuidentityinfo table.

The dynamic UT cycle is not updated with Identity failed devices information.

Add an identity capable device that has a fallback from dot1x to mab to the DCR. The dot1x fails and mab has succeeded for the device.

The embuIdentityInfo table is populated with the failed and success details once the user tracking cycle is completed. Whereas, in Dynamic UT scenario the embuIdentityInfo table is not updated.

Workaround:

None.

CSCth95565

Cannot create VLAN.

The error message that is displayed when you create VLAN does not indicate the proper device. For example, if 192.168.76.20 is selected for VLAN creation, the error message states that the operation failed on 192.168.76.100.

Workaround:

Update the write credentials of the VTP primary server mentioned in the error message.

CSCti71869

VRF collection stuck at Running state in specific scenarios.

VRF collection is stuck at the running state, and this issue seems to be happening inconsistently when VRF collection is running the following devices:

•Unmanage VNM device.

•Unmanage and then Delete & Read VNM device.

Workaround:

None.

CSCtq48838

MFSC device authorization issue in N-hop View portlet.

Authorization does not work in MFSC device properly. Either router or switch is displayed.

This issue occurs under the following conditions:

•When the router is authorized and switch is unauthorized in the MFSC switch, N-hopview displays the router module as well as the switch module but topology displays only the router.

•When the switch is authorized and router is unauthorized in the MFSC switch, the N-hopview portlet, displays the switch module alone whereas, in the topology displays both the switch and router modules.

Workaround:

None.

CSCto64525

Endhost connected on Etherchannel link not shown in UT-Cat2950 Device.

Endhost connected to the link that is configured by the Etherchannel is not displayed in the UT reports for Cat2950 Device.

This issue is due to the mib variable dot1dTpFdbPort (1.3.6.1.2.1.17.4.3.1.2) not returning any value for 2950. It is a problem with the device and filed a bug CSCtx20753 on device side to track the issue.

Workaround:

No workaround exists.

CSCtx11751

Issue in Dual IPV6 Configuration device.

IPv6 details are not shown in IPv6 addresses list in Topology.

This issue is specific to 4500 device. It does not return any value for the mib cIpAddressEntry.

Workaround:

None.

CSCtl96069

Cloud color is not updated when Topology receives an add event.

Cloud color is not updated when add event is received by topology. When you add a device to LMS, either using Device Management (DCR) or using groups, the corresponding user-defined groups do not appear in the Topology. Moreover, the color of the group is incorrect.

Workaround:

Restart the Topology.

CSCtn42049

Deleted user-defined groups do not get deleted from Topology Services.

The Topology cloud does not change to red if any device in this group goes down. Also, if the device is unmanaged in UDM, the Topology cloud does not change to green.

This issue occurs under the following condition:

1. Create a user-defined group.

2. Delete the user-defined group.

3. Create a new user-defined group.

4. Launch the Topology Services. You can view the deleted user-defined group in the Topology cloud.

Workaround:

None.

CSCua33323

Issue in launching the help page from the generated Deviations/Discrepancies reports.

When launching help page from the Deviations/Discrepancies reports from Reports > Fault and Event > Best Practices > Deviations/Discrepancies, the help page is throwing Apache Tomcat error in the following scenarios:

1. When clicking the type of the Best Practices or Network discrepancies link from the report.

2. When clicking the help button in the summary pop-up of Best Practices or Network discrepancies from the report.

3. When clicking the help button from the Fix pop-up of Best Practices or Network discrepancies from the report.

Workaround:

By clicking the help link directly from the Best Practices and Discrepancies report generator pages, the help can be viewed.

Open Bugs Related to UII in LMS 4.2.1

Table 12 lists the open bugs related to UII in LMS 4.2.1.

Table 12 Open Bugs Related to UII in LMS 4.2.1

Identifier

Summary

Explanation

CSCtx27029

Dialogs are not fitting with correct size in FF7 and FF8.

There are some extra space and dialogs do not fit with correct size when firebug is enabled in the browser.

Workaround:

Disabling firebug will resolve this issue.

CSCtt95433

TOC content order is changing in GS.

In Getting Started pages, the content order is changing in the right side of the TOC pane.

The content is not displayed in the following order:

Introduction > Data Migration > System Settings > Device Management > User Management > Software and Device Updates

This issue occurs in the Getting Started > Device addition page.

Workaround:

None.

CSCtu19996

Stop Custom Discovery button is missing in GS.

In the Getting Started > Device addition page, in Step 3: Add Devices, for the Summary tab, after the discovery is started, the Start discovery button is not changing to Stop discovery.

Workaround:

None.

CSCtw80708

Scheduler type immediate is missing in getting started page.

In the Admin > Getting started > Systems Settings page, the backup settings do not have an option to schedule an immediate job.

Workaround:

Go to Admin > System > Backup to schedule the immediate backup job.

CSCtx21602

The Delete option is missing for the job in Software and Device update in GS.

In the Admin > Getting Started > Software and Device Update page, Delete option is missing for the Software and Device Update jobs.

Workaround:

Go to Admin > System > Software Center > Scheduled Job Details page and delete the jobs.

CSCtx75981

Default Backup Directory must be empty in GS for fresh install.

In the Admin > Getting Started > System Settings page, the following issues are identified:

•Default backup directory is not empty in GS for fresh install.

•Wrong field is displayed for daily backup schedule.

•Configuring system settings with improper backup directory, displays an error message. Message confirming that the rest of the settings are saved, does not appear.

•Mail settings do not validate SMTP server in the Systems Settings page.

Workaround:

None.

CSCtz00509

When right-clicking the Help using Open in New Tab option, appropriate help page is not launched.

In the LMS application, when you right-click on the Help in the top-right corner, the following issues are identified:

•Open in New Tab option will be hidden for some pages.

•For few pages, the Open in New Tab option will be available but a blank help page may appear.

•For some pages, the Default Dashboard will be launched.

Workaround:

Launch the help page by directly clicking on the Help instead of using Open in New Tab option.

CSCtx10580

Unable to delete user in the Getting Started page.

Users who have user names with special characters cannot be deleted through Getting started > Manage user.

Workaround:

Navigate to Admin > System > User Management > Local User Setup page to delete the users who have user names with special characters.

CSCtx05847

The scheduled date and owner for the software updates jobs are displayed incorrectly in GS.

The following issues are identified:

•Software update jobs that were run by different users do not display the correct owner.

•The scheduled date for the software and device update job gets updated as a different date in GS. Hence, the job goes to missed start state.

These issues occur when the job owner is a user other than the default admin user.

Workaround:

None.

CSCtt97882

Scheduled Device Update jobs are not reflected in Getting Started page.

1. Go to Admin > Software Center > Device Update

2. Schedule any job for device updates.

3. Go to Admin > Browser to see whether scheduled jobs are listed.

4. Go to Admin > Getting Started > Software and Device Update > Scheduled Job details. The scheduled jobs are not listed in the Software and device update page on GS.

Scheduled jobs must be listed in the Software and device update page on GS.

Workaround:

None.

CSCtw85952

Unnecessary spaces in typical discovery window.

In the bottom and right side of the Typical Discovery window some blank spaces are displayed.

Workaround:

None.

Resolved Bugs in Cisco Prime LAN Management Solution 4.2.1

Table 13 contains the bugs resolved in LMS 4.2.1.

Refer Using Bug Toolkit for querying and searching bug details.

Table 13 Bugs Resolved in Cisco Prime LMS 4.2.1

Identifier

Headline

Administration

CSCtz31617

Maximum time to wait for Job Results do not updated correctly

CSCty05610

DNS resolution for syslog messages to be disabled by default in LMS OVFs

CSCty46291

Java and Java plugin updates to product.

CSCty89025

Apache to be upgraded to latest version 2.2.22

CSCth20366

In 5K SKU, job browser, "Daemon manager not responding" status appears

CSCtw92597

Issue with /etc/resolv.conf, with reload / power fail

CSCtz74347

Logging issues with LMS Virtual Appliance

CSCte58169

Admin_JobBrowser.jsp!!!Java heap space error

CSCtz40023

LMS 4.2 : Login in Local NT with space in the password doesn't work

CSCtu35044

Redirection Error on logging to Ciscoworks.

CSCtx34228

Identity needs to be changed as trustsec in technology details portlet

Configuration

CSCts19011

Netconfig documentation has to be updated for Reload task

CSCtx93856

cwcli export commands not longer output files into the cwd

CSCty24222

SyslogAnalyzer fails due to lack of usable ActionThreads

CSCty85204

Software distribution failed on 2600XM devices on LSM 4.0 , LMS 4.1

CSCtx93544

Variable expansion does not work for multi-line commands

CSCty47410

EnergyWise CPU usage remains at 75 to 95%

CSCty65449

SWIM can't upgrade 3560C switches with TAR images

CSCti16034

Image distribution through SCP failed in Mixedstack.

CSCtw69740

Issue with SGA Core template deployment.

CSCtw56101

Identity DB name is retained for restore backup of LMS 401.

CSCtz83251

OLH need to be updated for converted Netconfig templates.

CSCtz83275

Need to add a hyperlink in Config Center for converted Netconfig Templates.

CSCtz12548

Pari SW EOL report data discrepancy.

CSCty15252

Issue in consecutive connection to IOSXR platfrom devices.

CSCty68754

Miscellaneous Services policy command failed to fix violation.

CSCtx95454

SWIM image upgrade fails for 2960 device.

CSCty91157

Templatizer: A Popup message should be thrown if template is not imported.

CSCty61359

'If' condition not able to validate an empty value in text-box/area.

CSCtz63408

LMS EnergyWise does not discover all End Points.

CSCtz85607

LMS421:Identity getting started pages is not working after inline upgrade.

Monitoring and Troubleshooting

CSCtx53269

LMS 4.x: Monitor Dashboard Syslog Messages portlet rows limitation

CSCtq50633

Energywise process created core file in solaris

CSCtx48298

Collectors are not moving from "SNR" to "Running" status

CSCtx61255

LMS Threshold Configuration configures wrong groups

CSCty34844

LMS4.2:Interface Availability poller is in the instance not found

CSCty47511

DFM SNTP configuration changes common services SNTP entry to localhost

CSCty63964

Last Booted on Information not getting displayed in Troubleshooting page

CSCty97291

LMS42:InvQuestionedStateTable is not created fr InlineUpgrade to VER>=42

CSCtz65822

LMS41:Entity Count mismatch in EW Monitoring portlet

CSCtz83722

EMail Notification is not working after few days

CSCtx12373

Help page should be created for HUM connection pool exhausted

CSCty11319

Integration Utility document need update on Fault Management.

Network Topology, Layer 2 Services and User Tracking

CSCtx99871

CMexport cli is not returning proper value for ut

CSCty82731

Restrict the user from entering @ in SNMP string

Discovery, Device Management and Grouping Services

CSCtw81578

GS page is loading state for more than 15 min in the inline server

Installation

CSCty42710

LMS 4.2: CiscoView packages missing in upgrade from LMS 4.1

CSCtz10020

Syslog.conf values are not preserved after reboot

UII

CSCtx11799

Exception on Admin > Getting Started>device management>Device addition

CSCtw56101

Identity DB name is retained for restore backup of LMS 401.

Backup and Restore

CSCtz74652

Backup should not continue when backup location is CSCOpx\backup dir

CSCtz09878

Discovery Type not getting updated properly after restore

Product Documentation

Table 14 describes the product documentation that is available.

Table 14 Product Documentation

Document Title

Available Formats

Readme for CiscoWorks LAN Management Solution 4.2.1
(this document)

On Cisco.com at http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2.1/readme/readme.html

Context-sensitive online help

Select an option from the navigation tree, then click Help.

Note We sometimes update the printed and electronic documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.

Related Documentation

Table 15 describes the product documentation that is available.

Table 15 Product Documentation

Document Title

Available Formats

Installing and Migrating to CiscoWorks LAN Management Solution 4.2

On Cisco.com at Installing and Migrating to Cisco Prime LAN Management Solution 4.2

Release Notes for CiscoWorks LAN Management Solution 4.2

On Cisco.com at http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.0/release/notes/lms40rel.html

LMS 4.2 User Guides

On Cisco.com at

http://www.cisco.com/en/US/products/ps11200/products_user_guide_list.html

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.

Notices

The following notices pertain to this software license.

OpenSSL/Open SSL Project

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/).

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com).

This product includes software written by Tim Hudson (tjh@cryptsoft.com).

License Issues

The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses. In case of any license issues related to OpenSSL please contact openssl-core@openssl.org.

OpenSSL License:

Copyright © 1998-2007 The OpenSSL Project. All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)."

4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact openssl-core@openssl.org.

5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project.

6. Redistributions of any form whatsoever must retain the following acknowledgment:

"This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)."

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT "AS IS"' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com).

Original SSLeay License:

Copyright © 1995-1998 Eric Young (eay@cryptsoft.com). All rights reserved.

This package is an SSL implementation written by Eric Young (eay@cryptsoft.com).

The implementation was written so as to conform with Netscapes SSL.

This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com).

Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the following acknowledgement:

"This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)".

The word `cryptographic' can be left out if the routines from the library being used are not cryptography-related.

4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)".

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The license and distribution terms for any publicly available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution license [including the GNU Public License].

CCDE, CCSI, CCENT, Cisco Eos, Cisco HealthPresence, the Cisco logo, Cisco Lumin, Cisco Nexus, Cisco Nurse Connect, Cisco Stackpower, Cisco StadiumVision, Cisco TelePresence, Cisco WebEx, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn and Cisco Store are service marks; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, EtherFast, EtherSwitch, Event Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, iQuick Study, IronPort, the IronPort logo, LightStream, Linksys, MediaTone, MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.

Readme for Cisco Prime LAN Management Solution 4.2.1
Copyright ©1998-2012, Cisco Systems, Inc. All rights reserved.

Cisco Prime LAN Management Solution

Readme for Cisco Prime LAN Management Solution 4.2.1

Hierarchical Navigation

Downloads

Table Of Contents

Readme for Cisco Prime LAN Management Solution 4.2.1

Contents

Introduction

What's New in This Release

Compliance Management License Support

Work Center Enhancements

Template Center Enhancements

Import Option in CLI Template Creation

NetConfig Tasks as Templates

Firefox Version Support

Syslog Reports Enhancement

System and Browser Requirements for Server and Client

Downloading Cisco Prime LAN Management Solution 4.2.1

Downloading From Cisco.com

Downloading From Software Center

Using the Download Updates Option

Using the Select Updates Option

Installing Cisco Prime LAN Management Solution 4.2.1

Prerequisites for Installing Cisco Prime LMS 4.2.1 Software

Installing LMS 4.2.1 on Solaris

Installing LMS 4.2.1 on Soft Appliance

Installing LMS 4.2.1 on Windows

Re-installing LMS 4.2.1

Upgrading to LMS 4.2.1

Remote Upgrade to LMS 4.2.1

Adding DNS search names in the LMS Soft Appliance

Bugs

Using Bug Toolkit

Search Bugs

Export to Spreadsheet

Open Bugs for Cisco Prime LAN Management Solution 4.2.1

Open Bugs Related to Administration in LMS 4.2.1

Open Bugs Related to Backup and Restore in LMS 4.2.1

Open Bugs Related to Configuration in LMS 4.2.1

Open Bugs Related to Dashboard and Portlets in LMS 4.2.1

Open Bugs Related to Discovery, Device Management and Grouping Services in LMS 4.2.1

Open Bugs Related to Installation in LMS 4.2.1

Open Bugs Related to Monitoring and Troubleshooting in LMS 4.2.1

Open Bugs Related to Network Topology, Layer 2 Services and User Tracking in LMS 4.2.1

Open Bugs Related to UII in LMS 4.2.1

Resolved Bugs in Cisco Prime LAN Management Solution 4.2.1

Product Documentation

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines

Notices

OpenSSL/Open SSL Project

License Issues

Programs

Programs

Programs

Programs