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Table Of Contents
Release Notes for the Cisco ISR 3303 Router for Cisco IOS Release 11.3(4)HA
Determining Your Software Release
ServiceWay Command Default Value
Open Caveats—Release 11.3(4)HA3
Resolved Caveats—Release 11.3(4)HA3
Cisco IOS Software Documentation Set
Release 11.3 Documentation Set
Software Configuration Tips on the Cisco Technical Assistance Center Home Page
Release Notes for the Cisco ISR 3303 Router for Cisco IOS Release 11.3(4)HA
August 30, 1999
These release notes for the Cisco ISR 3303 router support Cisco IOS Release 11.3(4)HA3. These release notes are updated as needed to describe new features, memory requirements, hardware support, software platform deferrals, and changes to the microcode or modem code and related documents.
Use these release notes with the cross-platform Release Notes for Cisco IOS Release 11.3 located on Cisco Connection Online (CCO) and the Documentation CD-ROM.
For a list of software caveats that apply to Release 11.3(4)HA3, refer to the "Caveats" section.
Contents
Introduction
The Cisco ISR 3303 (Integrated SONET/SDH Router) is a high-density access platform with full SONET interoperability that enables service providers to deliver a single integrated solution with both voice services based on time-division multiplexing (TDM) and IP services.
The Cisco ISR 3303 dramatically reduces cost of ownership by enabling service providers to deliver TDM and data services on a single platform over SONET/SDH (synchronous optical network/synchronous digital hierarchy) optical fiber networks.
The Cisco ISR 3303 integrates SONET Add-Drop Multiplexor (ADM) capabilities and is a highly fault-tolerant service delivery platform connecting to SONET unidirectional path switched rings (UPSR) in local and metropolitan access networks. The Cisco ISR 3303 provides extensive facility and equipment protection for high network availability. From deployed services, the Cisco ISR 3303 provides eight clear-channel DS1 TDM service delivery channels, and eight 10-Mbps IP service delivery channels using the Ethernet medium.
The Cisco ISR 3303 is designed to use static and policy routing for most of its applications. Release 11.3(4)HA3 makes Cisco IOS IP and bridging functionality available on the Cisco ISR 3303.
For the Cisco ISR 3303, Cisco also offers optional Cisco VisionWay network management and customer service software solutions. For more information, see the "Related Documentation" section.
System Requirements
This section describes the system requirements for Release 11.3(4)HA2:
•Determining Your Software Release
Memory Requirements
Cisco IOS Release 11.3(4)HA3 for the Cisco ISR 3303 SONET/SDH router has the following memory requirements:
•Feature set name: IP Subset with CLNS (Connectionless Network Service)
•Image name: c3303-i4-mz
•Required flash: 8 MB
•Required DRAM: 64 MB
•Runs from: RAM
Hardware Supported
Cisco IOS Release 11.3(4)HA supports the Cisco ISR 3303 SONET/SDH router, which is available in two configurations:
•Cisco ISR 3303 System (part number ISR 3303-R-SC) configured for or including the following components:
•SONET OC-3 (optical carrier 3) interfaces
•System Redundancy—two OC-3 SONET access modules included
•Software Release 01.0.0
•-48V and SC connectors
•Cisco ISR 3303 System (part number ISR 3303-NR-SC) configured for or including the following components:
•SONET OC-3 interfaces
•Non-redundancy—one OC-3 SONET access module included
•Software Release 01.0.0
•-48V and SC connectors
For electromagnetic interference (EMI) regulatory compliance, you should use a blank SONET access module (SAM), part number ISR 3303-BLANK, with the second, non-redundant configuration.
In addition, a SAM (also called an OC-3 intermediate reach optical spare module) with SC connectors is available (part number ISR-OC3-IR-SC).
An Ethernet (10BaseT) LAN interface is supported on the Cisco ISR 3303 router.
The Cisco ISR 3303 router supports the following WAN interfaces:
•Clear-channel T1
•Serial for T1 (1.536 Mbps) channels
•SONET UPSR and Automatic Protection Switching (APS) interfaces
Determining Your Software Release
To determine the version of Cisco IOS software currently running on your Cisco ISR 3303, log in to the Cisco ISR 3303 and enter the show version command.
router>show versionCisco Internetwork Operating System SoftwareIOS (tm) ISR 3303 Software (c3303-i4-mz), Version 11.3(4)HA3, RELEASE SOFTWAREFeature Sets
The Cisco IOS software is packaged in feature sets consisting of software images—depending on the platform. Each feature set contains a specific set of Cisco IOS features. In Cisco IOS Release 11.3(4)HA3, there is only one image, c3303-i4-mz, and one feature set, IP Subset with Connectionless Network Service (CLNS). The image includes the features listed in the next section.
New and Changed Information
The following list includes the hardware and software features supported by Release 11.3(4)HA2 for the Cisco ISR 3303 router:
•IP Routing
•TCP selective acknowledgment
•TCP timestamp
•Management
•Cisco IOS internationalization
•SNMPv2C
•Security
•HTTP security
•Reflexive access lists
•Switching: Fast-Switched Policy Routing
•SONET Interface Support
•OC-3 interface support
•Section, line, and path, near-end, and far-end performance monitoring
•SONET UPSR support (revertive and non-revertive), virtual tributary (VT) level only
•SONET APS, revertive and non-revertive
•Synchronous Transport Signal 1 (STS-1) level pass-through
•UPSR auto-provisioning
•VT performance monitoring on dropped circuits
•OC, Synchronous Transport Signal (STS), and VT loopbacks
•Remote defect identification (RDI) support
•Redundant synchronization through optical interfaces
•Synchronous status messaging (receive and transmit)
•OSI Data Communications Channel (DCC), support through Transport Layer-1 tunneling, Connectionless Network Protocol (CLNP) tunneling, or TCP/IP on DCC
•Section Trace support
•DS1 Features
•DSX-1 signal level with LBO
•Near-end and far-end performance monitoring
•Extended Superframe (ESF), Superframe (SF), and unframed framing options
•Alternate mark inversion (AMI) and B8ZS linecoding
•DS1 equipment and facility loopbacks
•Integrated channel-service unit (CSU) functionality for serial DS1 lines
•Integrated bit error rate (BER) testing and pattern generation
•DS1 retiming for external DS1 lines
•Single timing input through external DS1
•System-Level Features
•Redundant system processing, database, and memory
•Redundant Ethernet 10Base-T interfaces
•Redundant T1 TDM interfaces
•Redundant Stratum 3 clock sources
•Remote software download support
•Remote configuration file backup and restore
•Command Prompt Confirmation (CPC)
•Auto-fallback on failed upgrade
•Automatic system alarming and performance management (ASAP)
•Support for standing conditions: not reported (NR), not alarmed (NA), minor (MN), major (MJ), critical (CR)
•Default and editable alarm profile tables
•Support for transient conditions (PM TCAs)
•Fixed (per Bellcore) performance monitoring grade-of-service
Limitations and Restrictions
Because the Cisco ISR 3303 is intended to use static and policy routing for most of its applications, the following functions are not available in Cisco IOS Release 11.3(4)HA3:
•Enterprise routing
•Multi-protocol routing
•Dynamic routing protocols (for example, RIP, OSPF, EIGRP)
Important Notes
The following sections contain important notes about Cisco IOS Release 11.3(4)HA and the Cisco ISR 3303.
ServiceWay Command Default Value
For Cisco IOS Release 11.3(4)HA3 only, the swy max-msg-size command default value differs from the number specified in the Cisco ISR 3303 Command Reference, 16384 bytes. For this release, the default value is 32768 bytes.
The ServiceWay agent enforces a limit on the maximum message size that is accepted from ServiceWay clients and servers. A message exceeding this size is considered a protocol error and results in closure of the TCP connection. To change the maximum message size, use the swy max-msg-size configuration command. The default value is 32768 bytes, with a minimum value of 2048 and a maximum value of 65536 bytes. This parameter should not be changed without similar corresponding changes to both the ServiceWay client and server.
Deprecated MIBs
Old Cisco Management Information Bases (MIBs) will be replaced in a future release. OLD-CISCO-* MIBS are currently being migrated into more scalable MIBs—without affecting existing Cisco IOS products or NMS applications. You can update from deprecated MIBs to the replacement MIBs as shown in the following table.
Caveats
Caveats describe unexpected behavior or defects in Cisco IOS software releases. This section only contains open and resolved caveats for the current Cisco IOS maintenance release.
For information on caveats in Cisco IOS Release 11.3, refer to the "Important Notes and Caveats for Release 11.3" section in the cross-platform Release Notes for Cisco IOS Release 11.3 document which is located on CCO and the Documentation CD-ROM. These release notes describe caveats affecting all maintenance releases and list severity 1 and 2 caveats for Cisco IOS 11.3. Severity 1 caveats are the most serious caveats; severity 2 caveats are less serious.
Note If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. From CCO, log in and click on this path: Service & Support: Online Technical Support: Software Bug Toolkit. You can also find Bug Navigator II at http://www.cisco.com/support/bugtools.
Open Caveats—Release 11.3(4)HA3
This section describes possibly unexpected behavior by Release 11.3(4)HA3.
•CSCdm28857
Symptom: The secondary SAM-3 card crashes when an equipment protection switch is forced from the primary SAM-3 card. Shortly after executing the switch command, control is relinquished to the secondary, which crashes upon receiving control, and control is given back to the original primary (online) SAM-3 card. In general, the forced equipment protection switch fails.
The fault may relate to
0x6049507c:RBTreeLexiNode(0x60494f9c)+0xe0
Condition: This problem has been observed on the Cisco ISR 3303 platform.
This problem occurred on an internal Cisco engineering release and has not been reproducible.
Workaround: There are no known workarounds for this problem. Please report this problem if you observe it.
•CSCdm29830
Symptom: The packet processing subsystems on both the primary and secondary SAM-3 cards fail to receive any interrupts from the Ethernet and serial interfaces (GALNET, DEC, and F32) devices. The command show stackno shows only one interrupt being received under the section "Network interfaces." Performing equipment protection switches between the two SAM-3 cards does not resolve the problem. Power cycling the entire node resolves the problem and brings the node back into normal operation.
Note that this problem was originally observed as an IPC failure problem. If the serial interfaces are not receiving interrupts, the IPC subsystem cannot establish a session with its peer.
Condition: This problem appears only on Cisco ISR 3303 platforms. No other Cisco platforms are affected by the bug because the Cisco ISR 3303 uses a different redundancy model.
This problem occurred on an internal Cisco engineering release and has not been reproducible.
Workaround: There are no known workarounds for this problem. Please report this problem if you observe it.
•CSCdm30965
Symptom: The system crashes with the following or similar messages:
*Apr 19 13:29:26: %SYS-3-OVERRUN: Block overrun at 611CA700 (red zone 000110DF)
-Traceback= 600C7D34 600C9200 60430ED0 604310B8 60437804 60445E40 6014FA80 600C1820 600C180C
*Apr 19 13:29:26: %SYS-6-MTRACE: mallocfree: addr, pc
0,6009E9F0 0,6009E9F0 0,6009E9F0 0,6009E9F0
0,6009E9F0 0,6009E9F0 0,6009E9F0 0,6009E9F0
*Apr 19 13:29:26: %SYS-6-MTRACE: mallocfree: addr, pc
0,6009E9F0 0,6009E9F0 0,6009E9F0 0,6009E9F0
0,6009E9F0 0,6009E9F0 0,6009E9F0 0,6009E9F0
*Apr 19 13:29:26: %SYS-6-BLKINFO: Corrupted redzone blk 611CA700, words 98, alloc 60436484, InUse, dealloc B6, rfcnt 1
-Traceback= 600C620C 600C7D48 600C9200 60430ED0 604310B8 60437804 60445E40 6014FA80 600C1820 600C180C
*Apr 19 13:29:26: %SYS-6-MEMDUMP: 0x611CA6F0: 0x0 0x0 0x0 0xFD0110DF
*Apr 19 13:29:26: %SYS-6-MEMDUMP: 0x611CA700: 0xAB1234CD 0x3B 0x61124D30 0x604F1040
*Apr 19 13:29:26: %SYS-6-MEMDUMP: 0x611CA710: 0x60436484 0x611CA7EC 0x611CA520 0x80000062
*Apr 19 13:29:26: %SYS-6-MEMDUMP: 0x611CA720: 0x1 0x60431080 0x611CA730 0xB6
*Apr 19 13:29:26: %SYS-6-MEMDUMP: 0x611CA730: 0xA281B302 0x305A686 0x2010002 0x1003081
Conditions: This problem was observed when ISRs were in a ring running DS1 and bridged Ethernet traffic. Visionway was continuously polling the ISRs. The mallocfree errors were coming from the SNMP task and did not make any sense. The root cause is believed to be something else. The problem occurred when the system was unattended and was never reproduced.
Workaround: Cycle the power.
•CSCpk00520
Symptom: Console response becomes sluggish, followed by an equipment switchover.
Conditions: This problem occurred when deleting eight DS1 cross-connects, using cut-and-paste to an Xterm window console. It is believed that the cut-and-paste may have caused the problem due to rapid entry of commands. It was only seen once and could not be reproduced despite repeated attempts.
Workaround: None. The problem is cleared by the switchover.
•CSCpk01035
Symptom: The SAM-3 crashed after executing the show configuration command. The apparent location of the crash is:
0x6047F244:bc_odd_loop(0x6047f230)+0x14
Conditions: This problem was observed in an early internal engineering release in December 1998 and has not been reproduced.
Workaround: There are no known workarounds for this problem. Please report this problem if you observe it.
•CSCpk01245
Symptom: ROMMON fails to boot IOS via ROMMON-level TFTP command after repeated retries. The following error message appears after the last retry.
***** WATCHDOG RESET ***** EIDEC21041[00:90:24:00:03:FE] * EH ***** WATCHDOG RESET ***** EIDEC21041[00:90:24:00:03:FE] * EH ***** WATCHDOG RESET ***** EIDEC21041[00:90:24:00:03:FE] * EH ***** WATCHDOG RESET ***** EIDEC21041[00:90:24:00:03:FE] * EH OK !
*** TLB (Load/Fetch) Exception *** Access address = 0x0
Condition: This problem was observed on a Cisco ISR 3303 platform.
This problem occurred on an internal Cisco engineering release and has not been reproducible.
Workaround: There are no known workarounds for this problem. Please report this problem if you observe it.
•CSCpk02243
Symptom: A crash was observed in the snmp_partition_task function. The crash appears to have occurred during an attempt to transfer a file into flash via the SNMP MIB.
This problem is believed to affect only the c3303-i4-mz image. The c3303-i4-mz image has a newly designed flash MIB for IFS-based flash filesystem in a 11.3 code base. Most 11.3 images will not have both IFS and a flash MIB.
The crash stack associated with the error is as follows:
0x600da6bc:handle_exception(0x600da45c)+0x260 0x60489fe8:snmp_partition_task(0x60489fc0)+0x28 0x600c190c:r4k_process_dispatch(0x600c18f8)+0x14 0x600c18f8:r4k_process_dispatch(0x600c18f8)+0x0
Conditions: This problem appeared on the Cisco ISR 3303 platform.
This problem occurred on an internal Cisco engineering release and has not been reproducible.
Workaround: There are no known workarounds for this problem. Please report this problem if you observe it.
•CSCpk02328
Symptom: The flash filesystem reports a constant busy condition, and the following message is emitted approximately once a second.
flashfs[4]: reading from flash handle 0x60B73FC4, offset 0x33ED98: Illegal Operation -- setting bit(s) with write operation
It is believed accesses to flash may be impaired, but it is possible the flash may be working properly.
Conditions: This problem is believed to appear only on Cisco ISR 3303 platforms.
This problem occurred on an internal Cisco engineering release and has not been reproducible.
Workaround: The affected SAM-3 card must be reset for this problem to be cleared.
•CSCpk02334
Symptom: SAM-3 card crashes in the following area, and secondary SAM takes over.
0x6033df14:ipc_thread_yank(0x6033de24)+0xf0 0x60336e3c:ipc_process_message(0x60336c90)+0x1ac 0x603378e4:ipc_process_raw_pak(0x60337868)+0x7c 0x6033f0e8:ipc_udp_input(0x6033f084)+0x64 0x60108e38:udp_process(0x60108d50)+0xe8
The IPC message data structure appears to be damaged, causing the ipc_thread_yank function to branch to an unknown address.
Condition: This problem appears only on Cisco ISR 3303 platforms. No other Cisco platforms are affected by the bug because the Cisco ISR 3303 uses a different redundancy model.
This problem occurred on an internal Cisco engineering release and has not been reproducible.
Workaround: There are no known workarounds for this problem. Please report this problem if you observe it.
•CSCpk02382
Symptom: The flash filesystem reports a constant busy condition, and the following message is emitted approximately once a second.
%Error opening flash:/ (Device of resource busy)
Attempts to read and write files into the flash filesystem fail. It appears that multiple processes are trying to obtain access to a semaphore that is not released.
Conditions: This problem probably appears only on Cisco ISR 3303 platforms.
This problem occurred on an internal Cisco engineering release and has not been reproducible.
Workaround: The affected SAM-3 card must be reset for this problem to be cleared.
•CSCpk02691
Symptom: The PM data for Ethernet ports appears incorrectly on Visionway.
Conditions: No particular conditions were required to produce the problem. The data in the MIB had the wrong ifIndex values. This problem has not been reproducible.
Workaround: Use the equipment protection switching command ine oper sw-dx-eqpt.
•CSCpk02800
Symptom: The flash filesystem is damaged and all of the files in the flash file are lost, including image and configuration files. The problem appears to be a side effect of a problem related to a hardware fault, which was cleared only on a full power-cycle of the affected SAM-3 card.
A reset of the SAM-3 card using the push-button reset has no effect. The fsck command reports errors when accessing the flash device, and cannot clear the problem after the soft-reset of the SAM-3 device. Upon doing a power reset of the SAM-3 card, the flash filesystem becomes accessible, but all of the files are lost.
Conditions: This problem appeared on the Cisco ISR 3303 platform.
This problem occurred on an internal Cisco engineering release and has not been reproducible.
Workaround: There are no known workarounds for this problem. Please report this problem if you observe it.
•CSCpk03475
Symptom: It may take a long time for the secondary SAM-3 card to transition to the Standby state and serve as protection when the primary SAM-3 card is very busy servicing packet traffic. The SAM-3 is so busy servicing interrupts from the packet interfaces that normal-priority processes do not run long enough to successfully complete activities. Specifically, the CSM process in the Cisco ISR 3303 does not receive adequate processing time.
Condition: This problem appears principally during heavy traffic loading conditions—when the total traffic load in the neighborhood of 100 kbps.
Workaround: You can work around the problem by setting network I/O throttling with the command scheduler allocate 3000 10000 to give the process more time.
Note that setting a larger process time value reduces packet forwarding performance. This is a trade-off to avoid the caveat. Under normal traffic conditions, the default setting for network I/O throttle is adequate.
•CSCpk03591
Symptom: While configuring the Section DCC B interface, the secondary (standby) SAM-3 card crashes, resulting in a temporary loss of equipment protection capability. There is no impact on the primary (online) SAM-3 card, but protection during the time it takes for the secondary SAM-3 to reboot and resynchronize. There is no loss of traffic.
When the SAM-3 card on the standby crashes, several alarms are generated, signaling failure as follows:
*Jan 8 00:56:55: %ISR_EQ-3-SAM_NO_PROT: [0026]SAM unprotected declared on SAM A: Minor, NSA,
*Jan 8 00:56:55: %ISR_EQ-3-SAM_FAIL: [0027]SAM Failure declared on SAM B: Minor, NSA,
*Jan 8 00:57:29: %ISR_EQ-3-IPC_FAIL: [0028]Active-Standby SAM comm fail declared: Minor, NSA
*Jan 8 00:57:29: %ISR_EQ-3-DB_SYNC: [0029]Active-Standby SAM database mismatch declared: Minor, NSA
Conditions: This problem appears only on Cisco ISR 3303 platforms. No other Cisco platforms are affected by the bug because the Cisco ISR 3303 uses a different redundancy model.
This problem occurred on an internal Cisco engineering release and has not been reproducible.
Workaround: There are no known workarounds for this problem. Please report this problem if you observe it.
Resolved Caveats—Release 11.3(4)HA3
•CSCdm52540
Symptom: A serial channel may suffer from excessive delay due to a packet being buffered on the receive DMA path within the F32 device. When issuing ping messages, the reception of packet n+1 flushes packet n from the receive queue. This effectively causes a one packet time delay with no packet traffic loss unless the application declares a delay loss (e.g., ping timeout). Applications may suffer from excessive delay or in some instances the effect may be difficult to observe due to large window sizes and retransmission. PPP keepalives will also flush the receive queue.
This problem appears when issuing ICMP pings. The link may show high loss rates because of delay loss. Increasing the ICMP echo timeout may not improve ping results. The user can turn on debugging via the command debug ip icmp to see that ICMP packets are being received late.
Workaround: When this problem occurs, the affected serial channel can be corrected by manually re-provisioning the channel. Manual re-provisioning of the channel is performed by putting the serial channel into loopback and then removing the loopback. Use the interface command loopback channel and no loopback channel to accomplish this. Placing the serial channel into shutdown mode and the re-activating it will not resolve the problem.
•CSCdm54978
Symptom: A bridged PPP serial link fails to forward traffic due to incorrect counting of the number of outstanding packets via the input queue count. The problem occurs only when transparent bridging is turned on a serial link with PPP encapsulation, but does not occur with ML-PPP encapsulation. The input queue count is not decremented correctly when BPDUs and CPD packets are received and passed to the bridge process. Packets that already have a forwarding entry are not affected by this problem.
Condition: This problem appears only on the ISR 3303a platform when PPP and transparent bridging are enabled on an serial channel.
Workaround: A possible workaround is to use ML-PPP with a single PPP link. If the problem has already taken place, the affected SAM needs to be rebooted for the problem to clear.
Related Documentation
The following sections describe the documentation available for the Cisco ISR 3303. Typically, these documents consist of hardware and software installation guides, Cisco IOS configuration and command references, system error messages, and other documents.
Documentation is available as printed manuals or electronic documents.
Use these release notes with the documents listed in the following sections:
•Cisco IOS Software Documentation Set
Release-Specific Documents
The following documents are specific to Release 11. 3. They are located on CCO and the Documentation CD-ROM.
•Release Notes for Cisco IOS Release 11.3
To reach the cross-platform Release Notes for Cisco IOS Release 11.3 from CCO, click on this path:
Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 11.3: Release Notes for Cisco IOS Release 11.3
To reach the cross-platform Release Notes for Cisco IOS Release 11.3 on the Documentation CD-ROM, click on this path:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 11.3: Release Notes for Cisco IOS Release 11.3
•Product bulletins, field notices, and other release-specific documents
To reach these documents from CCO, click on this path:
Service & Support: Technical Documents
•Caveats
As a supplement to the caveats listed in the "Caveats" section in these release notes, see the section of the cross-platform Release Notes for Cisco IOS Release 11.3, "Important Notes and Caveats for Cisco IOS Release 11.3," which contains caveats applicable to all platforms for all maintenance releases of Release 11.3.
To reach the caveats section from CCO, click on this path:
Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 11.3: Release Notes for Cisco IOS Release 11.3: Important Notes and Caveats for Release 11.3
To reach the caveats document on the Documentation CD-ROM, click on this path:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 11.3: Release Notes for Cisco IOS Release 11.3: Important Notes and Caveats for Release 11.3
Note If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. From CCO, log in and click on this path: Service & Support: Online Technical Support: Software Bug Toolkit. You can also find Bug Navigator II at http://www.cisco.com/support/bugtools.
Platform-Specific Documents
These documents are available for the Cisco ISR 3303 on CCO and the Documentation CD-ROM.
•Cisco ISR 3303 documents:
•Cisco ISR 3303 System Description
•Cisco ISR 3303 Hardware Installation Guide
•Cisco ISR 3303 Software Configuration Guide
•Cisco ISR 3303 Command Reference
•Cisco ISR 3303 Business Applications Guide
•Cisco ISR 3303 notes:
•Release Notes for the Cisco ISR 3303 for Cisco IOS Release 11.3(4) HA3
•Regulatory Compliance and Safety Information for the Cisco ISR 3303
•Cisco Integrated SONET/SDH Router 3303 Fuse Configuration Note
•Cisco Integrated SONET/SDH Router 3303 Fan Configuration Note
•Cisco Integrated SONET/SDH Router 3303 Fan Filter Configuration Note
•Cisco Integrated SONET/SDH Router 3303 Chassis Configuration Note
•Cisco Integrated SONET/SDH Router 3303 SONET Access Module Configuration Note
•Cisco Integrated SONET/SDH Router 3303 Blank Panel Configuration Note
•Cisco VisionWay product documentation for the Cisco ISR 3303 router:
•Cisco VisionWay Products Installation Guide
•Cisco VisionWay Products Operations Guide
•Release Notes for Cisco VisionWay Products Release 1.0
To reach Cisco ISR 3303 documentation from CCO, click on this path:
Service & Support: Documentation Home Page: Access Servers and Access Routers: Modular Access Routers: Cisco ISR 3303 Router
To reach Cisco ISR 3303 documentation on the Documentation CD-ROM, click on this path:
Cisco Product Documentation: Access Servers and Access Routers: Modular Access Routers: Cisco ISR 3303 Router
Cisco IOS Software Documentation Set
The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents. These documents are shipped with your order in electronic form on the Documentation CD-ROM—unless you specifically ordered the printed versions.
Documentation Modules
Each module in the Cisco IOS documentation set consists of two books: a configuration guide and a corresponding command reference. Chapters in a configuration guide describe protocols, configuration tasks, Cisco IOS software functionality functionality, and contain comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Use each configuration guide with its corresponding command reference.
On CCO and the Documentation CD-ROM, two master hot-linked documents provide information for the Cisco IOS software documentation set: configuration guides and command references.
To reach these documents from CCO, click on this path:
Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 11.3: Cisco IOS Release 11.3 Configuration Guides, Command References: Configuration Guide Master Index or Command Reference Master Index
To reach these documents on the Documentation CD-ROM, click on this path:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 11.3: Cisco IOS Release 11.3 Configuration Guides, Command References: Configuration Guide Master Index or Command Reference Master Index
Release 11.3 Documentation Set
describes the contents of the Cisco IOS Release 11.3 software documentation set. The document set is available in electronic form, form and also in printed form upon request.
Note You can find the most current Cisco IOS documentation on CCO and the Documentation CD-ROM. These electronic documents may contain updates and modifications made after the paper documents were printed.
To reach the Cisco IOS documentation set from CCO, click on this path:
Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 11.3
To reach the Cisco IOS documentation set on the Documentation CD-ROM, click on this path:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 11.3
.
Note The Cisco Management Information Base (MIB) User Quick Reference publication is no longer published. For the latest list of MIBs supported by Cisco, see Cisco Network Management Toolkit on Cisco Connection Online. From CCO, click on the following path: Service & Support: Software Center: Network Mgmt Products: Cisco Network Management Toolkit: Cisco MIB.
Service and Support
For service and support for a product purchased from a reseller, contact the reseller. Resellers offer a wide variety of Cisco service and support programs that are described in the "Service and Support" section of the information packet shipped with your product.
Note If you purchased your product from a reseller, you can access CCO as a guest. CCO is Cisco Systems' primary real-time support channel. Your reseller offers programs that include direct access to CCO services.
For service and support for a product purchased directly from Cisco, use CCO.
Software Configuration Tips on the Cisco Technical Assistance Center Home Page
If you have a CCO login account, you can access the following URL, which contains links and helpful tips on configuring your Cisco products:
http://www.cisco.com/kobayashi/serv_tips.shtml
This URL is subject to change without notice. If it changes, point your Web browser to CCO and click on this path: Products & Technologies: Products: Technical Tips.
The following sections are provided from the Technical Tips page:
•Access Dial Cookbook—Contains common configurations or recipes for configuring various access routes and dial technologies.
•Field Notices—Designed to notify you of any critical issues regarding Cisco products. These notices include problem descriptions, safety or security issues, and hardware defects.
•Hardware—Technical Tips related to specific hardware platforms.
•Hot Tips—Popular tips and hints gathered from the Cisco Technical Assistance Center (TAC). Most of these documents are available from the TAC Fax-on-demand service. To reach Fax-on-demand and receive documents at your fax machine from the United States, call 888-50-CISCO (888-502-4726). From other areas, call 650-596-4408.
•Internetworking Features—Tips on using and deploying Cisco IOS software features and services.
•Sample Configurations—Actual configuration examples that are complete with topology and annotations.
•Software Products—MultiNet & Cisco Suite 100, Network Management, Cisco IOS Software Bulletins, and CiscoPro Configurations.
•Special Collections—Other Helpful Documents, including Case Studies, References & Request for Comments (RFCs), and Security Advisories.
Cisco Connection Online
Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.
You can reach CCO in the following ways:
•WWW: http://www.cisco.com
•WWW: http://www-europe.cisco.com
•WWW: http://www-china.cisco.com
•Telnet: cco.cisco.com
•Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and connection rates up to 28.8 kbps.
For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.
Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.
Documentation CD-ROM
Cisco documentation and additional literature are available in a CD-ROM package, which package that ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.
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