Cisco Application Performance Assurance Device Console User Guide - Device Setup and Management [Cisco Application Networking Services Modules]

Table Of Contents

Device Setup and Management

Logging into the Device Console

Managing Device Connections

How to View Devices

How to Add Devices

What to Do Next

How to Edit Device Connection Parameters

How to Delete Devices

How to Connect to a Device

How to Disconnect from a Device

How to Monitor Devices from the Dashboard

Managing Devices

Managing Device Configurations

Device Configuration

Fault Management

Fault Configurations

Viewing and Configuring Statistics

Statistics Configuration

Viewing Statistics

Installing Configuration Files

How to Install Traffic Control Application Files (PQI)

How to Install Traffic Configuration Files (PQB)

Device Setup and Management

This module explains the methods by which the operator can use the Application Performance Assurance (APA) Device Console to configure the Network Module Enhanced Application Performance Assurance (NME-APA) devices on the network, manage any events associated with the devices, and monitor their performance using a series of configurable device statistics.

•Logging into the Device Console

•Managing Device Connections

Logging into the Device Console

From a web browser, browse to the IP address of the machine that is hosting the APA Device Console.

Step 1 From a web browser, browse to the IP address of the machine that is hosting the APA Device Console.

The APA Device Console login screen appears.

Figure 3-1

Note The initial login information for the APA Device Console is:

username: cisco
password: cisco

The Device Console will force you to change the password.

Step 2 Enter your Device Console username and password.

The APA Device Console screen appears.

Managing Device Connections

•How to View Devices

•How to Add Devices

•How to Edit Device Connection Parameters

•How to Delete Devices

•How to Connect to a Device

•How to Disconnect from a Device

•How to Monitor Devices from the Dashboard

•Managing Devices

•Viewing and Configuring Statistics

•Installing Configuration Files

How to View Devices

Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Figure 3-2

How to Add Devices

Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Figure 3-3

Step 2 Click Add.

The Add Device screen appears in the Configuration pane.

Figure 3-4

Step 3 In the Name field, enter a meaningful name for the device.

Step 4 In the IP Address / Host Name field, enter the IP address or host name used to connect to the device.

Step 5 In the Group field, enter the name of the group of devices with to associate the new device.

Step 6 In the Description field, enter a meaningful description of the device.

Step 7 Click OK.

The list of configured devices reappears in the Configuration pane.

The new device is added to the list of configured devices.

Note If the APA Device Console can establish connectivity with an added device, the APA Device Console displays Available in the Availability field for the device.

Note If the APA Device Console cannot establish connectivity with an added device, the APA Device Console displays Offline in the Availability field for the device.

What to Do Next

For information on how to connect to an added device, see How to Connect to a Device.

How to Edit Device Connection Parameters

Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Figure 3-5

Step 2 Select the radio button next to the device you want to edit.

Step 3 Click Edit.

The Edit Device screen appears in the Configuration pane.

Figure 3-6

Step 4 In the Name field, enter a meaningful name for the device.

Note The Name entered here must match the Device Name entered in Adding Device Credentials for an Admin User, page 7-4.

Step 5 In the Group field, enter the name of the group of devices with which you want the new device associated.

Step 6 In the Description field, enter a meaningful description of the device.

Step 7 Click OK.

The list of configured devices appears in the Configuration pane.

The parameters of the edited device are shown in the list of configured devices.

Note If the APA Device Console can establish connectivity with an added device, the APA Device Console displays Available in the Availability field for the device.

Note If the APA Device Console cannot establish connectivity with an added device, the APA Device Console displays Offline in the Availability field for the device.

How to Delete Devices

Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Figure 3-7

Step 2 Select the radio button next to the device you want to delete.

Step 3 Click Delete.

The list of configured devices appears in the Configuration pane.

The device is deleted and is removed from the list of configured devices.

How to Connect to a Device

Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Note Available in a device's Availability field indicates that the APA Device Console can connect to the device.

Note Connected in a device's Availability field indicates that the APA Device Console is already connected to the device.

Note Offline in a device's Availability field indicates that the APA Device Console cannot connect to the device. See How to Edit Device Connection Parameters to verify the device's IP address/Hostname.

Note In order to connect to a device, the user must have valid device credentials configured. To configure device credentials for an Admin User, see Adding Device Credentials for an Admin User, page 7-4.

Figure 3-8

Step 2 Select the radio button next to the device to which you want to connect and click Connect.

The device's Availability field displays Connected.

The device's configurations are loaded into the APA Device Console.

How to Disconnect from a Device

Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Note Available in a device's Availability field indicates that the APA Device Console can connect to the device.

Note Connected in a device's Availability field indicates that the APA Device Console is already connected to the device.

Note Offline in a device's Availability field indicates that the APA Device Console cannot connect to the device. See How to Edit Device Connection Parameters to verify the device's IP address/Hostname.

Figure 3-9

Step 2 Select the radio button next to the device you want to disconnect from and click Disconnect.

The device's Availability field displays Available.

How to Monitor Devices from the Dashboard

Step 1 From the Navigation pane, select Dashboard

Managing Devices

•Managing Device Configurations

•Device Configuration

•Fault Management

•Fault Configurations

Managing Device Configurations

The APA Device Console is a Graphical User Interface (GUI) which gives the NME-APA operator an intuitive method of modifying NME-APA configurations. Configuration changes are made to an NME-APA device through a process of retrieving the device's configuration for display in the APA Device Console, modifying the configuration parameters in the APA Device Console, and applying the modified configuration back to the NME-APA device.

NME-APA device configurations can also be stored offline in configuration files and restored to NME-APA devices through the configuration Export and Import functions.

Note The APA Device Console must first be connected to a NME-APA device. For information on connecting to a device, see Managing Device Connections.

•How to Retrieve the Device Configuration

•How to Apply Configuration Changes

•How to Export a Device Configuration

•How to Import the Device Configuration

How to Retrieve the Device Configuration

Once you connect to a device, the device's configurations are loaded into the APA Device Console. You may reload the device's active configurations into the APA Device Console by using the retrieve function.

Note Retrieving a device's configurations will replace all settings and parameters in the APA Device Console. All unsaved settings and parameters will be lost.

Step 1 In the Navigation pane, select Device Management >Configuration and any of the Device Management tabs.

The Retrieve button is displayed in the lower section of the screen.

Figure 3-10

Step 2 Click Retrieve.

The device configuration is retrieved and loaded into the APA Device Console.

What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

How to Apply Configuration Changes

Modifications made to a device's configuration in the APA Device Console are not used until they are applied to the device.

Step 1 In the Navigation pane, select Device Management > Configuration and any of the Device Management tabs.

The Apply button is displayed in the lower section of the screen.

Figure 3-11

Step 2 Click Apply.

The device configuration is applied to the device.

How to Export a Device Configuration

A device configuration can be exported and saved to a file so that it can be archived or applied to other devices.

Step 1 In the Navigation pane, select Device Management > Configuration and any of the Device Management tabs.

The Export button is displayed in the lower section of the screen.

Figure 3-12

Step 2 Click Export.

The Export Configuration dialog box appears.

Figure 3-13

Step 3 Enter a file name for the configuration file.

Step 4 Click Export.

The device configuration is exported to a file.

Note To view a list of exported configuration files or to delete exported configuration files, see How to Import the Device Configuration.

How to Import the Device Configuration

An exported device configuration can be imported into the APA Device Console so that it can be modified or applied to a device.

Step 1 In the Navigation pane, select Device Management > Configuration and any of the Device Management tabs.

The Import button is displayed in the lower section of the screen.

Figure 3-14

Step 2 Click Import.

The Import Configuration dialog box appears.

Figure 3-15

Step 3 Select the radio button next to the file you want to import.

Step 4 Click Import.

The device configuration is imported to the APA Device Console.

What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

Device Configuration

This module contains information about configuring settings and services of the connected NME-APA device.

•How to Configure Basic Settings

•Time Settings

•SNMP Settings

•Security Settings

How to Configure Basic Settings

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Figure 3-16

Step 2 In the Domain field, enter the domain to which the device belongs.

Step 3 In the DNS Servers fields, enter one or more IP addresses of the DNS servers that the device should use for domain name resolution.

Step 4 Click Save.

The basic settings are saved in the configuration.

What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

Time Settings

The APA Device Console allows the operator to enter the current time or enter SNTP server information.

•How to Configure the Device's Time

•How to Configure the SNTP client

How to Configure the Device's Time

Step 1 In the Navigation pane, select Device Management >Configuration.

Step 2 Click the Time tab.

The Time tab opens.

Figure 3-17

Step 3 In the Date field, enter the current date in yyyy-Mmm-dd format or click to open a calendar.

Step 4 In the Time fields, enter the current hour, minute, and second and select the device's time zone from the drop-down list.

Step 5 If device's location changes time for Daylight Saving Time, enter the number of minutes to offset during Daylight Savings Time in the Shift from Daylight Savings Time field.

Step 6 If the device's location changes time for Daylight Saving Time, enter the date, hour and minute to begin Daylight Savings Time in the Daylight Savings start fields or click to open a calendar.

Step 7 If the device's location changes time for Daylight Saving Time, enter the date, hour and minute to end Daylight Savings Time in the Daylight Savings end fields or click to open a calendar.

Step 8 Click Save.

The current time is saved in the configuration.

What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

How to Configure the SNTP client

Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Click the Time tab.

The Time tab opens, displaying the SNTP box in the lower portion of the screen.

Figure 3-18

Step 3 Check the Enable broadcast client check box.

Step 4 In the SNTP Server field, enter the IP address of your SNTP server.

Step 5 In the Update interval field, enter the number of seconds between SNTP updates.

Step 6 Click Save.

The SNTP settings are saved in the configuration.

What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

SNMP Settings

•How to Configure the SNMP Agent

•Trap Managers

How to Configure the SNMP Agent

Step 1 In the Navigation pane, select Device Management > Configuration and select the SNMP tab in the Configuration pane.

The SNMP configuration screen appears in the Configuration pane.

Figure 3-19

Step 2 In the SNMP Agent box, check the Enable check box.

Step 3 In the Location field, enter a meaningful name for the device's location.

Step 4 In the Contact field, enter the username of a contact person who has all management information regarding the device.

Step 5 In the Community String box, check the upper check box.

By default, the upper community string is set to read-only and the lower community string is set to READ/WRITE. You can change this by clicking on the drop-down arrow next to the Community String field that you want to change.

Step 6 In the upper Community String field, enter the device's read-only community string.

Step 7 In the lower Community String field, enter the device's read-write community string.

Step 8 In the Trap Groups box, check the check boxes next to the trap groups that you want to enable.

Many Trap Groups are enabled by default. You must uncheck them if you do not want them enabled.

Step 9 Click Save.

The SNMP agent settings are saved in the configuration.

What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

Trap Managers

This module contains information about how to configure SNMP Trap Managers.

•How to View Trap Managers

•How to Add Trap Managers

•How to Edit Trap Managers

•How to Remove Trap Managers

How to View Trap Managers

Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Select the SNMP tab in the Configuration pane.

The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section.

Figure 3-20

How to Add Trap Managers

Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Select the SNMP tab in the Configuration pane.

The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section.

Figure 3-21

Step 3 Click Add.

The Add Trap Manager box appears in the upper section of the Configuration pane.

Figure 3-22

Step 4 In the Host field, enter the hostname or IP address of the Trap Manager.

Step 5 In the Community String field, enter the community string of the Trap Manager.

Step 6 In the SNMP Version drop-down list, select SNMP version 2c.

Note SNMP Version 2c is the only version currently supported.

Step 7 Click OK.

The SNMP Trap Manager is saved in the configuration.

What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

How to Edit Trap Managers

Step 1 In the Navigation pane, select Device Management >Configuration.

Step 2 Select the SNMP tab in the Configuration pane.

The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section.

Figure 3-23

Step 3 Select the radio button next to the Trap Manager you want to edit.

Step 4 Click Edit.

The Edit Trap Manager box appears in the upper section of the Configuration pane.

Figure 3-24

Step 5 In the Host field, edit the hostname or IP address of the Trap Manager.

Step 6 In the Community String field, edit the community string of the Trap Manager.

Step 7 In the SNMP Version drop-down list, select the SNMP version that the Trap Manager uses.

Step 8 Click OK.

The modified SNMP Trap Manager is saved in the configuration.

What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

How to Remove Trap Managers

Step 1 In the Navigation pane, select Device Management >Configuration and select the SNMP tab in the Configuration pane.

The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section.

Figure 3-25

Step 2 Select the radio button next to the Trap Manager you want to remove.

Step 3 Click Remove.

The Trap Manager box reappears in the lower section of the Configuration pane without the removed Trap Manager.

The Trap Manager is removed from the configuration.

What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

Security Settings

•Authentication

•How to Change the Device Enable Password

•Device Users

Authentication

The APA Device Console has the capability to use more robust user management technologies. This capability is disabled for the current release but will be enabled in a future release.

Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Select the Security tab in the Configuration pane.

The Security configuration screen appears in the Configuration pane, displaying the Authentication box in the upper section.

Figure 3-26

How to Change the Device Enable Password

The APA Device Console provides an interface for changing device's enable passwords.

Step 1 In the Navigation pane, select Device Management >Configuration.

Step 2 Select the Security tab in the Configuration pane.

The Security configuration screen appears in the Configuration pane, displaying the Device Enable Password box in the middle section.

Figure 3-27

Step 3 Select the radio button next to the Access Level password you want to change.

Step 4 Click Change.

The Change Enable Password box appears in the upper section of the Configuration pane.

Figure 3-28

Step 5 In the Enable Password field, enter the new enable password.

Step 6 In the Confirm Enable Password field, reenter the new enable password.

Step 7 Click OK.

The modified enable password is saved in the configuration.

What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

Device Users

The APA Device Console provides an interface for managing device user accounts.

•How to View Device Users

•How to Add Device Users

•How to Edit Device Users

•How to Remove Device Users

How to View Device Users

Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Select the Security tab in the Configuration pane.

The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section.

Figure 3-29

How to Add Device Users

Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Select the Security tab in the Configuration pane.

The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section.

Figure 3-30

Step 3 Click Add.

The Add Device User box appears in the upper section of the Configuration pane.

Figure 3-31

Step 4 In the Name field, enter the User's user name.

Step 5 In the Password field, enter the User's password.

Step 6 In the Confirm Password field, reenter the User's password.

Step 7 In the Access Level drop-down list, select the User's access level.

Step 8 Click OK.

The new User is saved in the configuration.

What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

How to Edit Device Users

Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Select the Security tab in the Configuration pane.

The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section.

Figure 3-32

Step 3 Select the radio button next to the Device User you want to edit.

Step 4 Click Edit.

The Edit Device User box appears in the upper section of the Configuration pane.

Figure 3-33

Step 5 In the Password field, enter the User's new password.

Step 6 In the Confirm Password field, reenter the User's new password.

Step 7 In the Access Level drop-down list, select the User's access level.

Step 8 Click OK.

The modified Device User is saved in the configuration.

What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

How to Remove Device Users

Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Select the Security tab in the Configuration pane.

The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section.

Figure 3-34

Step 3 Select the radio button next to the Device User you want to remove.

Step 4 Click Remove.

The Device Users box reappears in the lower section of the Configuration pane without the removed Device User.

The Device User is removed from the configuration.

What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

Fault Management

This module contains information about configuring faults for the connected NME-APA device. Events are messages that are generated as a result of fault conditions being met. Events can are used to track fault conditions and to notify operators and engineers of the occuranceof fault conditions.

•Active Events

•Cleared Events

Active Events

Active Events are those events which have occurred but have not been cleared by an operator.

•How to View Active Events

•How to Acknowledge Active Events

•How to Send Active Event Notifications

•How to Annotate Active Events

•How to Clear Active Events

•How to Refresh the Display of Active Events

•How to Sort Active Events

How to View Active Events

Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Figure 3-35

Step 2 To view details of an event, click on the event's Event ID.

The Event Details window appears.

Figure 3-36

Step 3 To close the window, click OK or Cancel.

How to Acknowledge Active Events

Step 1 In the Navigation pane, select Device Management >Fault Management.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Figure 3-37

Step 2 Check the check box next to the event or events that you want to acknowledge.

Step 3 Click Acknowledge.

The event's Status field changes to Acknowledged.

How to Send Active Event Notifications

Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Figure 3-38

Step 2 Check the check box next to the event or events for which you want to send notifications.

Step 3 Click Notify.

The Event Notification window appears.

Figure 3-39

Step 4 In the Sender Address field, enter the e-mail address that should be displayed the From field of the notification.

Step 5 In the Sender Comments field, enter text to be sent with the Event Notification.

Step 6 In the Recipient Address(es) field, enter the e-mail address or addresses of the people who should receive the notification.

Step 7 Click Submit.

The notification is sent and the Event Notification window closes.

How to Annotate Active Events

Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Figure 3-40

Step 2 Check the check box next to the event or events to which you want to add a comment.

Step 3 Click Annotate.

The Annotate Events window appears.

Figure 3-41

Step 4 In the Please enter comments field, enter the comments that you want to add to the event or events.

Step 5 Click Submit.

The comment is saved.

Note A new comment will replace any existing text in an event's Comments field.

How to Clear Active Events

Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Figure 3-42

Step 2 Check the check box next to the event or events which you want to clear.

Step 3 Click Clear.

The Active Events list reappears with the cleared event removed.

How to Refresh the Display of Active Events

Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Figure 3-43

Step 2 Click Refresh.

The Active Events list reappears with the updated list of Active Events.

How to Sort Active Events

Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Figure 3-44

Step 2 Click on the column heading by which you would like to sort the events.

The Active Events list reappears sorted by the selected column.

Cleared Events

Cleared Events are events which have occurred and have been cleared by an operator.

•How to View Cleared Events

•How to Annotate Cleared Events

•How to Send Cleared Event Notifications

•How to Delete Cleared Events

•How to Refresh the Display of Cleared Events

•How to Sort Cleared Events

How to View Cleared Events

Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Figure 3-45

Step 3 To view details of an event, click on the event's Event ID.

The Event Details window appears.

Figure 3-46

Step 4 To close the window, click OK or Cancel.

How to Annotate Cleared Events

Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Figure 3-47

Step 3 Check the check box next to the event or events to which you want to add a comment.

Step 4 Click Annotate.

The Annotate Events window appears.

Figure 3-48

Step 5 In the Please enter comments field, enter the comments that you want to add to the event or events.

Step 6 Click Submit.

The comment is saved.

Note A new comment will replace any existing text in an event's Comments field.

How to Send Cleared Event Notifications

Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Figure 3-49

Step 3 Check the check box next to the event or events for which you want to send notifications.

Step 4 Click Notify.

The Event Notification window appears.

Figure 3-50

Note The SMTP Server listed in the Event Notification window is configured in the

Step 5 In the Sender Address field, enter the e-mail address that should be displayed the From field of the notification.

Step 6 In the Sender Comments field, enter text to be sent with the Event Notification.

Step 7 In the Recipient Address(es) field, enter the e-mail address or addresses of the people who should receive the notification.

Step 8 Click Submit.

The notification is sent and the Event Notification window closes.

Step 9 Click Submit.

The notification is sent and the Event Notification window closes.

How to Delete Cleared Events

Step 1 In the Navigation pane, select Device Management >Fault Management.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Figure 3-51

Step 3 Check the check box next to the event or events for which you want to send notifications.

Step 4 Click Delete.

The Cleared Events list reappears without the deleted Cleared Events.

How to Refresh the Display of Cleared Events

Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Figure 3-52

Step 3 Click Refresh.

The Cleared Events list reappears with the updated list of Cleared Events.

How to Sort Cleared Events

Step 1 In the Navigation pane, select Device Management >Fault Management.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Figure 3-53

Step 3 Click on the column heading by which you would like to sort the events.

The Cleared Events list reappears sorted by the selected column.

Fault Configurations

This module contains information about configuring Faults. Faults conditions are predefined but the descriptions and severity of the fault conditions can be modified.

•How to View Fault Configurations

•How to Edit Fault Configurations

•How to Reset Fault Configurations

•How to Suppress or Unsuppress Fault Configurations

•How to Configure Email Server Settings for Sending Fault Notifications

How to View Fault Configurations

Step 1 In the Navigation pane, select Device Management >Fault Management > Fault Configuration.

The Fault Configuration screen appears in the Configuration pane.

Figure 3-54

How to Edit Fault Configurations

Step 1 In the Navigation pane, select Device Management > Fault Management > Fault Configuration.

The Fault Configuration screen appears in the Configuration pane.

Figure 3-55

Step 2 Click on the Notification ID of the Fault Configuration that you want to edit.

The Edit Fault Configuration window appears.

Figure 3-56

Step 3 In the New Event description field, enter meaningful text to describe the modified fault configuration. If left blank, the Default Event description is used.

Step 4 In the New Email field, enter the e-mail address of the person to be notified when the event occurs. If left blank, the Default Email is used.

Step 5 Click Submit.

The new Fault Configuration settings are saved.

How to Reset Fault Configurations

Step 1 In the Navigation pane, select Device Management >Fault Management >Fault Configuration.

The Fault Configuration screen appears in the Configuration pane.

Figure 3-57

Step 2 Click Reset.

The Fault Configuration is now set to the default description and severity as defined by the MIB.

How to Suppress or Unsuppress Fault Configurations

Step 1 In the Navigation pane, select Device Management > Fault Management > Fault Configuration.

The Fault Configuration screen appears in the Configuration pane.

Figure 3-58

Step 2 Click on the Notification ID of the Fault Configuration that you want to suppress.

Step 3 Click (Un)Suppress.

The Fault Configuration's Suppressed field switches from true to false or vice versa.

How to Configure Email Server Settings for Sending Fault Notifications

Step 1 In the Navigation pane, select Device Management > Fault Management > Fault Configuration.

The Fault Configuration screen appears in the Configuration pane with the Email Configuration box in the lower section.

Figure 3-59

Step 2 In the Outgoing Mail Server &Port field, enter the DNS name of the Email Server should be used for sending Fault Notifications and the Port Number on the server which recieves SMTP requests.

Step 3 In the Username field, enter a valid username with rights to send email through the Email Server.

Step 4 In the Password field, enter the password for the username entered in the Username field.

Step 5 Click Save.

The Email Configuration settings are saved and all Fault Notifications will be sent with these settings.

Viewing and Configuring Statistics

•Statistics Configuration

•Viewing Statistics

Statistics Configuration

•How to View Statistics Configurations

•How to Refresh Statistics Automatically

•How to Log Statistics

How to View Statistics Configurations

Step 1 In the Navigation pane, select Device Management > Statistics > Statistics Configuration.

The Statistics Configuration screen appears in the Configuration pane.

Figure 3-60

How to Refresh Statistics Automatically

Step 1 In the Navigation pane, select Device Management > Statistics > Statistics Configuration.

The Statistics Configuration screen appears in the Configuration pane, displaying the Statistics box in the upper section.

Figure 3-61

Step 2 To enable all statistics, select the All Enable radio button.

All Enable forces the individual statistics to the enabled state and All Disable forces the individual statistics to the disabled state.

Figure 3-62

Step 3 To enable individual statistics, select the Enable radio button of the Statistics you want to enable.

Step 4 In the Polling interval drop-down list, select the number of minutes between statistics updates.

Step 5 Click Save.

The Statistics Configuration is saved.

How to Log Statistics

Note This function is currently disabled but it will be enabled in a future release.

Step 1 In the Navigation pane, select Device Management >Statistics >Statistics Configuration.

The Statistics Configuration screen appears in the Configuration pane, displaying the Automatic Enable/Disable Statistics box in the lower section.

Figure 3-63

Step 2 Select the Enable radio button.

Step 3 In the Frequency drop-down list, select the number of minutes between enabling statistics.

Viewing Statistics

•Device Statistics

•How to View User Counters

•How to View RDR Counters

Device Statistics

•How to View Interface Statistics

•How to View Traffic Processors

•How to View Resource Counters

•How to View SNMP Counters

•How to View HS Interfaces

How to View Interface Statistics

Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics.

The Device Statistics screen appears in the Configuration pane open to the Interface tab displaying the Interfaces' counters and statistics.

Figure 3-64

How to View Traffic Processors

Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics.

The Device Statistics screen appears in the Configuration pane.

Step 2 Click the Traffic Processors tab.

The Traffic Processors tab opens displaying the Traffic Processors' counters and statistics.

Figure 3-65

How to View Resource Counters

Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics.

The Device Statistics screen appears in the Configuration pane.

Step 2 Click the Resource Counters tab.

The Resource Counters tab opens displaying the device resources' counters and values.

Figure 3-66

How to View SNMP Counters

Step 1 In the Navigation pane, select Device Management > Statistics >Device Statistics.

The Device Statistics screen appears in the Configuration pane.

Step 2 Click the SNMP Counters tab.

The SNMP Counters tab opens displaying the SNMP counters and values.

Figure 3-67

How to View HS Interfaces

Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics.

The Device Statistics screen appears in the Configuration pane.

Step 2 Click the HS Interfaces tab.

The HS Interfaces tab opens displaying the HS Interfaces counters and statistics.

Figure 3-68

How to View User Counters

Step 1 In the Navigation pane, select Device Management > Statistics >User Counters.

The User Counters screen appears in the Configuration pane displaying the User counters and values.

Figure 3-69

How to View RDR Counters

Step 1 In the Navigation pane, select Device Management > Statistics > RDR Counters.

The RDR Counters screen appears in the Configuration pane displaying the RDR counters and values.

Figure 3-70

Installing Configuration Files

•How to Install Traffic Control Application Files (PQI)

•How to Install Traffic Configuration Files (PQB)

How to Install Traffic Control Application Files (PQI)

This procedure installs the Traffic Control Application file on a device or a group of devices.

Step 1 In the Navigation pane, select Device Management >Installation.

The Installation screen appears in the Configuration pane.

Figure 3-71

Step 2 In the Device/Group field, enter the name of the device or group of devices on which you want to install the PQI file.

Step 3 Click on the Traffic Control Application (.PQI) radio button.

Step 4 Click Browse.

A File Upload dialog box appears.

Step 5 Browse to the PQI file that you are installing.

Step 6 Click Open.

The File Upload dialog box closes.

Step 7 Click Apply.

A progress bar appears and a completion message is displayed when installation is complete.

The PQI file is installed on the selected device or group of devices.

How to Install Traffic Configuration Files (PQB)

This procedure installs the Traffic Configuration file on a device or a group of devices.

Step 1 In the Navigation pane, select Device Management >Installation.

The Installation screen appears in the Configuration pane.

Figure 3-72

Step 2 In the Device/Group field, enter the name of the device or group of devices on which you want to install the PQB file.

Step 3 Click on the Traffic Management Configuration (.PQB) radio button.

Step 4 Click Browse.

A File Upload dialog box appears.

Step 5 Browse to the PQB file that you are installing.

Step 6 Click Open.

The File Upload dialog box closes.

Step 7 Click Apply.

A progress bar appears and a completion message is displayed when installation is complete.

The PQB file is installed on the selected device or group of devices.

	Cisco Application Performance Assurance Device Console User Guide
	Device Setup and Management
Cisco Application Performance Assurance Device Console User Guide About this Guide General Overview Traffic Processing Overview Device Setup and Management Traffic Management User Management Reporting Administrative User Management Admin User Roles	Download this chapter Device Setup and Management Download the complete book Cisco Application Performance Assurance Device Console User Guide (PDF - 3 MB) Table Of Contents Device Setup and Management Logging into the Device Console Managing Device Connections How to View Devices How to Add Devices What to Do Next How to Edit Device Connection Parameters How to Delete Devices How to Connect to a Device How to Disconnect from a Device How to Monitor Devices from the Dashboard Managing Devices Managing Device Configurations Device Configuration Fault Management Fault Configurations Viewing and Configuring Statistics Statistics Configuration Viewing Statistics Installing Configuration Files How to Install Traffic Control Application Files (PQI) How to Install Traffic Configuration Files (PQB) Device Setup and Management This module explains the methods by which the operator can use the Application Performance Assurance (APA) Device Console to configure the Network Module Enhanced Application Performance Assurance (NME-APA) devices on the network, manage any events associated with the devices, and monitor their performance using a series of configurable device statistics. •Logging into the Device Console •Managing Device Connections Logging into the Device Console From a web browser, browse to the IP address of the machine that is hosting the APA Device Console. Step 1 From a web browser, browse to the IP address of the machine that is hosting the APA Device Console. The APA Device Console login screen appears. Figure 3-1 Note The initial login information for the APA Device Console is: username: cisco password: cisco The Device Console will force you to change the password. Step 2 Enter your Device Console username and password. The APA Device Console screen appears. Managing Device Connections •How to View Devices •How to Add Devices •How to Edit Device Connection Parameters •How to Delete Devices •How to Connect to a Device •How to Disconnect from a Device •How to Monitor Devices from the Dashboard •Managing Devices •Viewing and Configuring Statistics •Installing Configuration Files How to View Devices Step 1 In the Navigation pane, select Connect. A list of configured devices appears in the Configuration pane. Figure 3-2 How to Add Devices Step 1 In the Navigation pane, select Connect. A list of configured devices appears in the Configuration pane. Figure 3-3 Step 2 Click Add. The Add Device screen appears in the Configuration pane. Figure 3-4 Step 3 In the Name field, enter a meaningful name for the device. Step 4 In the IP Address / Host Name field, enter the IP address or host name used to connect to the device. Step 5 In the Group field, enter the name of the group of devices with to associate the new device. Step 6 In the Description field, enter a meaningful description of the device. Step 7 Click OK. The list of configured devices reappears in the Configuration pane. The new device is added to the list of configured devices. Note If the APA Device Console can establish connectivity with an added device, the APA Device Console displays Available in the Availability field for the device. Note If the APA Device Console cannot establish connectivity with an added device, the APA Device Console displays Offline in the Availability field for the device. What to Do Next For information on how to connect to an added device, see How to Connect to a Device. How to Edit Device Connection Parameters Step 1 In the Navigation pane, select Connect. A list of configured devices appears in the Configuration pane. Figure 3-5 Step 2 Select the radio button next to the device you want to edit. Step 3 Click Edit. The Edit Device screen appears in the Configuration pane. Figure 3-6 Step 4 In the Name field, enter a meaningful name for the device. Note The Name entered here must match the Device Name entered in Adding Device Credentials for an Admin User, page 7-4. Step 5 In the Group field, enter the name of the group of devices with which you want the new device associated. Step 6 In the Description field, enter a meaningful description of the device. Step 7 Click OK. The list of configured devices appears in the Configuration pane. The parameters of the edited device are shown in the list of configured devices. Note If the APA Device Console can establish connectivity with an added device, the APA Device Console displays Available in the Availability field for the device. Note If the APA Device Console cannot establish connectivity with an added device, the APA Device Console displays Offline in the Availability field for the device. How to Delete Devices Step 1 In the Navigation pane, select Connect. A list of configured devices appears in the Configuration pane. Figure 3-7 Step 2 Select the radio button next to the device you want to delete. Step 3 Click Delete. The list of configured devices appears in the Configuration pane. The device is deleted and is removed from the list of configured devices. How to Connect to a Device Step 1 In the Navigation pane, select Connect. A list of configured devices appears in the Configuration pane. Note Available in a device's Availability field indicates that the APA Device Console can connect to the device. Note Connected in a device's Availability field indicates that the APA Device Console is already connected to the device. Note Offline in a device's Availability field indicates that the APA Device Console cannot connect to the device. See How to Edit Device Connection Parameters to verify the device's IP address/Hostname. Note In order to connect to a device, the user must have valid device credentials configured. To configure device credentials for an Admin User, see Adding Device Credentials for an Admin User, page 7-4. Figure 3-8 Step 2 Select the radio button next to the device to which you want to connect and click Connect. The device's Availability field displays Connected. The device's configurations are loaded into the APA Device Console. How to Disconnect from a Device Step 1 In the Navigation pane, select Connect. A list of configured devices appears in the Configuration pane. Note Available in a device's Availability field indicates that the APA Device Console can connect to the device. Note Connected in a device's Availability field indicates that the APA Device Console is already connected to the device. Note Offline in a device's Availability field indicates that the APA Device Console cannot connect to the device. See How to Edit Device Connection Parameters to verify the device's IP address/Hostname. Figure 3-9 Step 2 Select the radio button next to the device you want to disconnect from and click Disconnect. The device's Availability field displays Available. How to Monitor Devices from the Dashboard Step 1 From the Navigation pane, select Dashboard Managing Devices •Managing Device Configurations •Device Configuration •Fault Management •Fault Configurations Managing Device Configurations The APA Device Console is a Graphical User Interface (GUI) which gives the NME-APA operator an intuitive method of modifying NME-APA configurations. Configuration changes are made to an NME-APA device through a process of retrieving the device's configuration for display in the APA Device Console, modifying the configuration parameters in the APA Device Console, and applying the modified configuration back to the NME-APA device. NME-APA device configurations can also be stored offline in configuration files and restored to NME-APA devices through the configuration Export and Import functions. Note The APA Device Console must first be connected to a NME-APA device. For information on connecting to a device, see Managing Device Connections. •How to Retrieve the Device Configuration •How to Apply Configuration Changes •How to Export a Device Configuration •How to Import the Device Configuration How to Retrieve the Device Configuration Once you connect to a device, the device's configurations are loaded into the APA Device Console. You may reload the device's active configurations into the APA Device Console by using the retrieve function. Note Retrieving a device's configurations will replace all settings and parameters in the APA Device Console. All unsaved settings and parameters will be lost. Step 1 In the Navigation pane, select Device Management >Configuration and any of the Device Management tabs. The Retrieve button is displayed in the lower section of the screen. Figure 3-10 Step 2 Click Retrieve. The device configuration is retrieved and loaded into the APA Device Console. What to Do Next To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes. How to Apply Configuration Changes Modifications made to a device's configuration in the APA Device Console are not used until they are applied to the device. Step 1 In the Navigation pane, select Device Management > Configuration and any of the Device Management tabs. The Apply button is displayed in the lower section of the screen. Figure 3-11 Step 2 Click Apply. The device configuration is applied to the device. How to Export a Device Configuration A device configuration can be exported and saved to a file so that it can be archived or applied to other devices. Step 1 In the Navigation pane, select Device Management > Configuration and any of the Device Management tabs. The Export button is displayed in the lower section of the screen. Figure 3-12 Step 2 Click Export. The Export Configuration dialog box appears. Figure 3-13 Step 3 Enter a file name for the configuration file. Step 4 Click Export. The device configuration is exported to a file. Note To view a list of exported configuration files or to delete exported configuration files, see How to Import the Device Configuration. How to Import the Device Configuration An exported device configuration can be imported into the APA Device Console so that it can be modified or applied to a device. Step 1 In the Navigation pane, select Device Management > Configuration and any of the Device Management tabs. The Import button is displayed in the lower section of the screen. Figure 3-14 Step 2 Click Import. The Import Configuration dialog box appears. Figure 3-15 Step 3 Select the radio button next to the file you want to import. Step 4 Click Import. The device configuration is imported to the APA Device Console. What to Do Next To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes. Device Configuration This module contains information about configuring settings and services of the connected NME-APA device. •How to Configure Basic Settings •Time Settings •SNMP Settings •Security Settings How to Configure Basic Settings Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab. Figure 3-16 Step 2 In the Domain field, enter the domain to which the device belongs. Step 3 In the DNS Servers fields, enter one or more IP addresses of the DNS servers that the device should use for domain name resolution. Step 4 Click Save. The basic settings are saved in the configuration. What to Do Next To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes. Time Settings The APA Device Console allows the operator to enter the current time or enter SNTP server information. •How to Configure the Device's Time •How to Configure the SNTP client How to Configure the Device's Time Step 1 In the Navigation pane, select Device Management >Configuration. Step 2 Click the Time tab. The Time tab opens. Figure 3-17 Step 3 In the Date field, enter the current date in yyyy-Mmm-dd format or click to open a calendar. Step 4 In the Time fields, enter the current hour, minute, and second and select the device's time zone from the drop-down list. Step 5 If device's location changes time for Daylight Saving Time, enter the number of minutes to offset during Daylight Savings Time in the Shift from Daylight Savings Time field. Step 6 If the device's location changes time for Daylight Saving Time, enter the date, hour and minute to begin Daylight Savings Time in the Daylight Savings start fields or click to open a calendar. Step 7 If the device's location changes time for Daylight Saving Time, enter the date, hour and minute to end Daylight Savings Time in the Daylight Savings end fields or click to open a calendar. Step 8 Click Save. The current time is saved in the configuration. What to Do Next To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes. How to Configure the SNTP client Step 1 In the Navigation pane, select Device Management > Configuration. Step 2 Click the Time tab. The Time tab opens, displaying the SNTP box in the lower portion of the screen. Figure 3-18 Step 3 Check the Enable broadcast client check box. Step 4 In the SNTP Server field, enter the IP address of your SNTP server. Step 5 In the Update interval field, enter the number of seconds between SNTP updates. Step 6 Click Save. The SNTP settings are saved in the configuration. What to Do Next To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes. SNMP Settings •How to Configure the SNMP Agent •Trap Managers How to Configure the SNMP Agent Step 1 In the Navigation pane, select Device Management > Configuration and select the SNMP tab in the Configuration pane. The SNMP configuration screen appears in the Configuration pane. Figure 3-19 Step 2 In the SNMP Agent box, check the Enable check box. Step 3 In the Location field, enter a meaningful name for the device's location. Step 4 In the Contact field, enter the username of a contact person who has all management information regarding the device. Step 5 In the Community String box, check the upper check box. By default, the upper community string is set to read-only and the lower community string is set to READ/WRITE. You can change this by clicking on the drop-down arrow next to the Community String field that you want to change. Step 6 In the upper Community String field, enter the device's read-only community string. Step 7 In the lower Community String field, enter the device's read-write community string. Step 8 In the Trap Groups box, check the check boxes next to the trap groups that you want to enable. Many Trap Groups are enabled by default. You must uncheck them if you do not want them enabled. Step 9 Click Save. The SNMP agent settings are saved in the configuration. What to Do Next To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes. Trap Managers This module contains information about how to configure SNMP Trap Managers. •How to View Trap Managers •How to Add Trap Managers •How to Edit Trap Managers •How to Remove Trap Managers How to View Trap Managers Step 1 In the Navigation pane, select Device Management > Configuration. Step 2 Select the SNMP tab in the Configuration pane. The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section. Figure 3-20 How to Add Trap Managers Step 1 In the Navigation pane, select Device Management > Configuration. Step 2 Select the SNMP tab in the Configuration pane. The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section. Figure 3-21 Step 3 Click Add. The Add Trap Manager box appears in the upper section of the Configuration pane. Figure 3-22 Step 4 In the Host field, enter the hostname or IP address of the Trap Manager. Step 5 In the Community String field, enter the community string of the Trap Manager. Step 6 In the SNMP Version drop-down list, select SNMP version 2c. Note SNMP Version 2c is the only version currently supported. Step 7 Click OK. The SNMP Trap Manager is saved in the configuration. What to Do Next To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes. How to Edit Trap Managers Step 1 In the Navigation pane, select Device Management >Configuration. Step 2 Select the SNMP tab in the Configuration pane. The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section. Figure 3-23 Step 3 Select the radio button next to the Trap Manager you want to edit. Step 4 Click Edit. The Edit Trap Manager box appears in the upper section of the Configuration pane. Figure 3-24 Step 5 In the Host field, edit the hostname or IP address of the Trap Manager. Step 6 In the Community String field, edit the community string of the Trap Manager. Step 7 In the SNMP Version drop-down list, select the SNMP version that the Trap Manager uses. Step 8 Click OK. The modified SNMP Trap Manager is saved in the configuration. What to Do Next To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes. How to Remove Trap Managers Step 1 In the Navigation pane, select Device Management >Configuration and select the SNMP tab in the Configuration pane. The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section. Figure 3-25 Step 2 Select the radio button next to the Trap Manager you want to remove. Step 3 Click Remove. The Trap Manager box reappears in the lower section of the Configuration pane without the removed Trap Manager. The Trap Manager is removed from the configuration. What to Do Next To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes. Security Settings •Authentication •How to Change the Device Enable Password •Device Users Authentication The APA Device Console has the capability to use more robust user management technologies. This capability is disabled for the current release but will be enabled in a future release. Step 1 In the Navigation pane, select Device Management > Configuration. Step 2 Select the Security tab in the Configuration pane. The Security configuration screen appears in the Configuration pane, displaying the Authentication box in the upper section. Figure 3-26 How to Change the Device Enable Password The APA Device Console provides an interface for changing device's enable passwords. Step 1 In the Navigation pane, select Device Management >Configuration. Step 2 Select the Security tab in the Configuration pane. The Security configuration screen appears in the Configuration pane, displaying the Device Enable Password box in the middle section. Figure 3-27 Step 3 Select the radio button next to the Access Level password you want to change. Step 4 Click Change. The Change Enable Password box appears in the upper section of the Configuration pane. Figure 3-28 Step 5 In the Enable Password field, enter the new enable password. Step 6 In the Confirm Enable Password field, reenter the new enable password. Step 7 Click OK. The modified enable password is saved in the configuration. What to Do Next To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes. Device Users The APA Device Console provides an interface for managing device user accounts. •How to View Device Users •How to Add Device Users •How to Edit Device Users •How to Remove Device Users How to View Device Users Step 1 In the Navigation pane, select Device Management > Configuration. Step 2 Select the Security tab in the Configuration pane. The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section. Figure 3-29 How to Add Device Users Step 1 In the Navigation pane, select Device Management > Configuration. Step 2 Select the Security tab in the Configuration pane. The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section. Figure 3-30 Step 3 Click Add. The Add Device User box appears in the upper section of the Configuration pane. Figure 3-31 Step 4 In the Name field, enter the User's user name. Step 5 In the Password field, enter the User's password. Step 6 In the Confirm Password field, reenter the User's password. Step 7 In the Access Level drop-down list, select the User's access level. Step 8 Click OK. The new User is saved in the configuration. What to Do Next To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes. How to Edit Device Users Step 1 In the Navigation pane, select Device Management > Configuration. Step 2 Select the Security tab in the Configuration pane. The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section. Figure 3-32 Step 3 Select the radio button next to the Device User you want to edit. Step 4 Click Edit. The Edit Device User box appears in the upper section of the Configuration pane. Figure 3-33 Step 5 In the Password field, enter the User's new password. Step 6 In the Confirm Password field, reenter the User's new password. Step 7 In the Access Level drop-down list, select the User's access level. Step 8 Click OK. The modified Device User is saved in the configuration. What to Do Next To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes. How to Remove Device Users Step 1 In the Navigation pane, select Device Management > Configuration. Step 2 Select the Security tab in the Configuration pane. The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section. Figure 3-34 Step 3 Select the radio button next to the Device User you want to remove. Step 4 Click Remove. The Device Users box reappears in the lower section of the Configuration pane without the removed Device User. The Device User is removed from the configuration. What to Do Next To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes. Fault Management This module contains information about configuring faults for the connected NME-APA device. Events are messages that are generated as a result of fault conditions being met. Events can are used to track fault conditions and to notify operators and engineers of the occuranceof fault conditions. •Active Events •Cleared Events Active Events Active Events are those events which have occurred but have not been cleared by an operator. •How to View Active Events •How to Acknowledge Active Events •How to Send Active Event Notifications •How to Annotate Active Events •How to Clear Active Events •How to Refresh the Display of Active Events •How to Sort Active Events How to View Active Events Step 1 In the Navigation pane, select Device Management > Fault Management. The Fault Management screen appears in the Configuration pane open to the Active tab. Figure 3-35 Step 2 To view details of an event, click on the event's Event ID. The Event Details window appears. Figure 3-36 Step 3 To close the window, click OK or Cancel. How to Acknowledge Active Events Step 1 In the Navigation pane, select Device Management >Fault Management. The Fault Management screen appears in the Configuration pane open to the Active tab. Figure 3-37 Step 2 Check the check box next to the event or events that you want to acknowledge. Step 3 Click Acknowledge. The event's Status field changes to Acknowledged. How to Send Active Event Notifications Step 1 In the Navigation pane, select Device Management > Fault Management. The Fault Management screen appears in the Configuration pane open to the Active tab. Figure 3-38 Step 2 Check the check box next to the event or events for which you want to send notifications. Step 3 Click Notify. The Event Notification window appears. Figure 3-39 Step 4 In the Sender Address field, enter the e-mail address that should be displayed the From field of the notification. Step 5 In the Sender Comments field, enter text to be sent with the Event Notification. Step 6 In the Recipient Address(es) field, enter the e-mail address or addresses of the people who should receive the notification. Step 7 Click Submit. The notification is sent and the Event Notification window closes. How to Annotate Active Events Step 1 In the Navigation pane, select Device Management > Fault Management. The Fault Management screen appears in the Configuration pane open to the Active tab. Figure 3-40 Step 2 Check the check box next to the event or events to which you want to add a comment. Step 3 Click Annotate. The Annotate Events window appears. Figure 3-41 Step 4 In the Please enter comments field, enter the comments that you want to add to the event or events. Step 5 Click Submit. The comment is saved. Note A new comment will replace any existing text in an event's Comments field. How to Clear Active Events Step 1 In the Navigation pane, select Device Management > Fault Management. The Fault Management screen appears in the Configuration pane open to the Active tab. Figure 3-42 Step 2 Check the check box next to the event or events which you want to clear. Step 3 Click Clear. The Active Events list reappears with the cleared event removed. How to Refresh the Display of Active Events Step 1 In the Navigation pane, select Device Management > Fault Management. The Fault Management screen appears in the Configuration pane open to the Active tab. Figure 3-43 Step 2 Click Refresh. The Active Events list reappears with the updated list of Active Events. How to Sort Active Events Step 1 In the Navigation pane, select Device Management > Fault Management. The Fault Management screen appears in the Configuration pane open to the Active tab. Figure 3-44 Step 2 Click on the column heading by which you would like to sort the events. The Active Events list reappears sorted by the selected column. Cleared Events Cleared Events are events which have occurred and have been cleared by an operator. •How to View Cleared Events •How to Annotate Cleared Events •How to Send Cleared Event Notifications •How to Delete Cleared Events •How to Refresh the Display of Cleared Events •How to Sort Cleared Events How to View Cleared Events Step 1 In the Navigation pane, select Device Management > Fault Management. The Fault Management screen appears in the Configuration pane. Step 2 Click the Cleared tab. The Cleared tab opens. Figure 3-45 Step 3 To view details of an event, click on the event's Event ID. The Event Details window appears. Figure 3-46 Step 4 To close the window, click OK or Cancel. How to Annotate Cleared Events Step 1 In the Navigation pane, select Device Management > Fault Management. The Fault Management screen appears in the Configuration pane. Step 2 Click the Cleared tab. The Cleared tab opens. Figure 3-47 Step 3 Check the check box next to the event or events to which you want to add a comment. Step 4 Click Annotate. The Annotate Events window appears. Figure 3-48 Step 5 In the Please enter comments field, enter the comments that you want to add to the event or events. Step 6 Click Submit. The comment is saved. Note A new comment will replace any existing text in an event's Comments field. How to Send Cleared Event Notifications Step 1 In the Navigation pane, select Device Management > Fault Management. The Fault Management screen appears in the Configuration pane. Step 2 Click the Cleared tab. The Cleared tab opens. Figure 3-49 Step 3 Check the check box next to the event or events for which you want to send notifications. Step 4 Click Notify. The Event Notification window appears. Figure 3-50 Note The SMTP Server listed in the Event Notification window is configured in the Step 5 In the Sender Address field, enter the e-mail address that should be displayed the From field of the notification. Step 6 In the Sender Comments field, enter text to be sent with the Event Notification. Step 7 In the Recipient Address(es) field, enter the e-mail address or addresses of the people who should receive the notification. Step 8 Click Submit. The notification is sent and the Event Notification window closes. Step 9 Click Submit. The notification is sent and the Event Notification window closes. How to Delete Cleared Events Step 1 In the Navigation pane, select Device Management >Fault Management. The Fault Management screen appears in the Configuration pane. Step 2 Click the Cleared tab. The Cleared tab opens. Figure 3-51 Step 3 Check the check box next to the event or events for which you want to send notifications. Step 4 Click Delete. The Cleared Events list reappears without the deleted Cleared Events. How to Refresh the Display of Cleared Events Step 1 In the Navigation pane, select Device Management > Fault Management. The Fault Management screen appears in the Configuration pane. Step 2 Click the Cleared tab. The Cleared tab opens. Figure 3-52 Step 3 Click Refresh. The Cleared Events list reappears with the updated list of Cleared Events. How to Sort Cleared Events Step 1 In the Navigation pane, select Device Management >Fault Management. The Fault Management screen appears in the Configuration pane. Step 2 Click the Cleared tab. The Cleared tab opens. Figure 3-53 Step 3 Click on the column heading by which you would like to sort the events. The Cleared Events list reappears sorted by the selected column. Fault Configurations This module contains information about configuring Faults. Faults conditions are predefined but the descriptions and severity of the fault conditions can be modified. •How to View Fault Configurations •How to Edit Fault Configurations •How to Reset Fault Configurations •How to Suppress or Unsuppress Fault Configurations •How to Configure Email Server Settings for Sending Fault Notifications How to View Fault Configurations Step 1 In the Navigation pane, select Device Management >Fault Management > Fault Configuration. The Fault Configuration screen appears in the Configuration pane. Figure 3-54 How to Edit Fault Configurations Step 1 In the Navigation pane, select Device Management > Fault Management > Fault Configuration. The Fault Configuration screen appears in the Configuration pane. Figure 3-55 Step 2 Click on the Notification ID of the Fault Configuration that you want to edit. The Edit Fault Configuration window appears. Figure 3-56 Step 3 In the New Event description field, enter meaningful text to describe the modified fault configuration. If left blank, the Default Event description is used. Step 4 In the New Email field, enter the e-mail address of the person to be notified when the event occurs. If left blank, the Default Email is used. Step 5 Click Submit. The new Fault Configuration settings are saved. How to Reset Fault Configurations Step 1 In the Navigation pane, select Device Management >Fault Management >Fault Configuration. The Fault Configuration screen appears in the Configuration pane. Figure 3-57 Step 2 Click Reset. The Fault Configuration is now set to the default description and severity as defined by the MIB. How to Suppress or Unsuppress Fault Configurations Step 1 In the Navigation pane, select Device Management > Fault Management > Fault Configuration. The Fault Configuration screen appears in the Configuration pane. Figure 3-58 Step 2 Click on the Notification ID of the Fault Configuration that you want to suppress. Step 3 Click (Un)Suppress. The Fault Configuration's Suppressed field switches from true to false or vice versa. How to Configure Email Server Settings for Sending Fault Notifications Step 1 In the Navigation pane, select Device Management > Fault Management > Fault Configuration. The Fault Configuration screen appears in the Configuration pane with the Email Configuration box in the lower section. Figure 3-59 Step 2 In the Outgoing Mail Server &Port field, enter the DNS name of the Email Server should be used for sending Fault Notifications and the Port Number on the server which recieves SMTP requests. Step 3 In the Username field, enter a valid username with rights to send email through the Email Server. Step 4 In the Password field, enter the password for the username entered in the Username field. Step 5 Click Save. The Email Configuration settings are saved and all Fault Notifications will be sent with these settings. Viewing and Configuring Statistics •Statistics Configuration •Viewing Statistics Statistics Configuration •How to View Statistics Configurations •How to Refresh Statistics Automatically •How to Log Statistics How to View Statistics Configurations Step 1 In the Navigation pane, select Device Management > Statistics > Statistics Configuration. The Statistics Configuration screen appears in the Configuration pane. Figure 3-60 How to Refresh Statistics Automatically Step 1 In the Navigation pane, select Device Management > Statistics > Statistics Configuration. The Statistics Configuration screen appears in the Configuration pane, displaying the Statistics box in the upper section. Figure 3-61 Step 2 To enable all statistics, select the All Enable radio button. All Enable forces the individual statistics to the enabled state and All Disable forces the individual statistics to the disabled state. Figure 3-62 Step 3 To enable individual statistics, select the Enable radio button of the Statistics you want to enable. Step 4 In the Polling interval drop-down list, select the number of minutes between statistics updates. Step 5 Click Save. The Statistics Configuration is saved. How to Log Statistics Note This function is currently disabled but it will be enabled in a future release. Step 1 In the Navigation pane, select Device Management >Statistics >Statistics Configuration. The Statistics Configuration screen appears in the Configuration pane, displaying the Automatic Enable/Disable Statistics box in the lower section. Figure 3-63 Step 2 Select the Enable radio button. Step 3 In the Frequency drop-down list, select the number of minutes between enabling statistics. Viewing Statistics •Device Statistics •How to View User Counters •How to View RDR Counters Device Statistics •How to View Interface Statistics •How to View Traffic Processors •How to View Resource Counters •How to View SNMP Counters •How to View HS Interfaces How to View Interface Statistics Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics. The Device Statistics screen appears in the Configuration pane open to the Interface tab displaying the Interfaces' counters and statistics. Figure 3-64 How to View Traffic Processors Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics. The Device Statistics screen appears in the Configuration pane. Step 2 Click the Traffic Processors tab. The Traffic Processors tab opens displaying the Traffic Processors' counters and statistics. Figure 3-65 How to View Resource Counters Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics. The Device Statistics screen appears in the Configuration pane. Step 2 Click the Resource Counters tab. The Resource Counters tab opens displaying the device resources' counters and values. Figure 3-66 How to View SNMP Counters Step 1 In the Navigation pane, select Device Management > Statistics >Device Statistics. The Device Statistics screen appears in the Configuration pane. Step 2 Click the SNMP Counters tab. The SNMP Counters tab opens displaying the SNMP counters and values. Figure 3-67 How to View HS Interfaces Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics. The Device Statistics screen appears in the Configuration pane. Step 2 Click the HS Interfaces tab. The HS Interfaces tab opens displaying the HS Interfaces counters and statistics. Figure 3-68 How to View User Counters Step 1 In the Navigation pane, select Device Management > Statistics >User Counters. The User Counters screen appears in the Configuration pane displaying the User counters and values. Figure 3-69 How to View RDR Counters Step 1 In the Navigation pane, select Device Management > Statistics > RDR Counters. The RDR Counters screen appears in the Configuration pane displaying the RDR counters and values. Figure 3-70 Installing Configuration Files •How to Install Traffic Control Application Files (PQI) •How to Install Traffic Configuration Files (PQB) How to Install Traffic Control Application Files (PQI) This procedure installs the Traffic Control Application file on a device or a group of devices. Step 1 In the Navigation pane, select Device Management >Installation. The Installation screen appears in the Configuration pane. Figure 3-71 Step 2 In the Device/Group field, enter the name of the device or group of devices on which you want to install the PQI file. Step 3 Click on the Traffic Control Application (.PQI) radio button. Step 4 Click Browse. A File Upload dialog box appears. Step 5 Browse to the PQI file that you are installing. Step 6 Click Open. The File Upload dialog box closes. Step 7 Click Apply. A progress bar appears and a completion message is displayed when installation is complete. The PQI file is installed on the selected device or group of devices. How to Install Traffic Configuration Files (PQB) This procedure installs the Traffic Configuration file on a device or a group of devices. Step 1 In the Navigation pane, select Device Management >Installation. The Installation screen appears in the Configuration pane. Figure 3-72 Step 2 In the Device/Group field, enter the name of the device or group of devices on which you want to install the PQB file. Step 3 Click on the Traffic Management Configuration (.PQB) radio button. Step 4 Click Browse. A File Upload dialog box appears. Step 5 Browse to the PQB file that you are installing. Step 6 Click Open. The File Upload dialog box closes. Step 7 Click Apply. A progress bar appears and a completion message is displayed when installation is complete. The PQB file is installed on the selected device or group of devices.
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