Cisco WAFS System Message Guide

Table Of Contents




Document Conventions

Related Documentation

Obtaining Documentation

Product Documentation DVD

Ordering Documentation

Documentation Feedback

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Obtaining Technical Assistance

Cisco Technical Support & Documentation Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information


This document lists and describes the system messages for the Cisco Wide Area Application Engines (WAEs) and the Cisco Wide Area File Services (WAFS) 3.0 software. The system software sends these messages to the console (and, optionally, to a logging server on another system) during operation. Not all messages indicate a problem with your system. Some messages are purely informational, while others might help diagnose problems with links, internal hardware, or the system software.

This document includes system messages for all WAFS software releases.

This preface describes the audience, organization, and conventions of the Cisco WAFS 3.0 System Messages Reference. It also provides information on how to obtain related documentation.


This guide is for system administrators who are responsible for managing Cisco WAEs and WAFS software.

You should be familiar with the basic concepts and terminology used in internetworking, and understand your network topology and the protocols that the devices in your network can use.


This guide is organized as follows:


Chapter 1

Introduction to System Messages for Cisco WAFS 3.0

Describes the structure of system messages and the format of system log files.

Chapter 2

System Messages and Recovery Procedures for Cisco WAFS 3.0

Lists the messages that may appear in log files, and indicates suggested remedies where applicable.

Appendix A

Acronyms and Abbreviations

Defines the acronyms and abbreviations that are used in this publication.

Document Conventions

This document uses the following conventions:

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.

Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Related Documentation

Refer to the following documents for more information about WAFS:

Release Notes for Cisco WAFS 3.0

Regulatory Compliance and Safety Information for the Cisco Content Networking Product Series

Cisco WAFS 3.0 Quick Installation Guide

Cisco File Engine 511 Hardware Installation Guide

Cisco Wide Area Application Engine 611 Hardware Installation Guide

Cisco Wide Area Application Engine 7326 Hardware Installation Guide

Cisco WAFS 3.0 Configuration Guide

Cisco WAFS 3.0 Command Reference

Cisco WAFS 3.0 User Guide

Cisco WAFS 3.0 Online Help

Cisco WAFS MIB Quick Reference

NIST Net Installation and Configuration Note

Cisco WAFS Benchmark Tool for Microsoft Office Applications Installation and Configuration Note

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Reporting Security Problems in Cisco Products

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Emergencies —

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

Nonemergencies —

In an emergency, you can also reach PSIRT by telephone:

1 877 228-7302

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Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.

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Submitting a Service Request

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Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

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