VoIP Application: Click-to-Talk

Metreos Click-to-Talk is a general-purpose dialing application that is compatible with Cisco CallManager. Click-to-Talk is usable by any CallManager user with a valid username, password, and Cisco 7940, 7960, or 7970 IP phone. The application enables users to select individuals to call (for example, from a Microsoft Outlook contact list), click a button, and have their IP phone dial that user. In addition, calls made using Click-to-Talk may be recorded and may include multi-party conference calls.

The Metreos Click-to-Talk application comes bundled with a plug-in to Microsoft Outlook. Other plug-ins developed by the end user will allow calls from any HTTP-capable endpoint. Click-to-Talk comes with a robust XML over HTTP API allowing for easy integrations into other applications such as instant messaging.

View Flash Demo

Click-to-Talk Feature List

Automated Configuration
Utilizes LDAP and CallManager for authentication reducing the required user configuration. Click-to-Talk users only need a CallManager username and password to use the application.
Outlook Integration
Integration with Microsoft Outlook enables dialing by selecting one or more individuals from your contact list and clicking the "Call" button.
Call Recording
Individual calls may be recorded if specified by the call initiator. Recorded calls may be delivered to the user via an e-mail. A configurable option allows the notification e-mail to contain a WAV file attachment or a link to download the recorded conversation.
Translation Rules
Server-side dialed number translation rules to augment CallManager embedded call routing capabilities.
Conferencing
Ad-hoc conferencing for up to five parties.
Extensible Integration
XML over HTTP API for client integration enabling integration into other applications such as Web sites and instant messaging programs.
Participant State Display
Integration with Cisco IP Phone Services for participant state display. For example, if one of five participants for your conference call did not answer the phone, a message will be displayed on the IP phone initiating the call.

Products
Products Product Overview VoIP Applications PhoneProxy ClusterMobility RapidRecord RemoteAgent Paging & Intercom Click-to-Talk VoIP Application Environment Application Runtime Media Engine Visual Designer Management Console VoIP Application Challenges Dial Tone Reliability Cost and Complexity Manageability How Metreos Is Different	Home » Products » Product Overview » VoIP Applications » Click-To-Talk
	VoIP Application: Click-to-Talk Metreos Click-to-Talk is a general-purpose dialing application that is compatible with Cisco CallManager. Click-to-Talk is usable by any CallManager user with a valid username, password, and Cisco 7940, 7960, or 7970 IP phone. The application enables users to select individuals to call (for example, from a Microsoft Outlook contact list), click a button, and have their IP phone dial that user. In addition, calls made using Click-to-Talk may be recorded and may include multi-party conference calls. The Metreos Click-to-Talk application comes bundled with a plug-in to Microsoft Outlook. Other plug-ins developed by the end user will allow calls from any HTTP-capable endpoint. Click-to-Talk comes with a robust XML over HTTP API allowing for easy integrations into other applications such as instant messaging. View Flash Demo Click-to-Talk Feature List Automated Configuration Utilizes LDAP and CallManager for authentication reducing the required user configuration. Click-to-Talk users only need a CallManager username and password to use the application. Outlook Integration Integration with Microsoft Outlook enables dialing by selecting one or more individuals from your contact list and clicking the "Call" button. Call Recording Individual calls may be recorded if specified by the call initiator. Recorded calls may be delivered to the user via an e-mail. A configurable option allows the notification e-mail to contain a WAV file attachment or a link to download the recorded conversation. Translation Rules Server-side dialed number translation rules to augment CallManager embedded call routing capabilities. Conferencing Ad-hoc conferencing for up to five parties. Extensible Integration XML over HTTP API for client integration enabling integration into other applications such as Web sites and instant messaging programs. Participant State Display Integration with Cisco IP Phone Services for participant state display. For example, if one of five participants for your conference call did not answer the phone, a message will be displayed on the IP phone initiating the call. Back to top