Cisco Digital disruption
Digital disruption is the effect of digital technologies and business models on a company’s current value proposition, and its resulting market position.
Digital disruption is the effect of digital technologies and business models on a company’s current value proposition, and its resulting market position.
Digital disruption: displacing incumbents, reshaping markets
What is digital disruption?
Digital disruption is the effect of digital technologies and business models on a company’s current value proposition, and its resulting market position. Digital disruption has the potential to overturn incumbents and reshape markets faster than any force in history.
Read the Digital Vortex (Cisco and IMD Initiative)
Why it matters
Digital disruptors innovate rapidly, then use their innovations to gain market share and scale far faster than challengers still clinging to predominantly physical business models.
Digital disruptors are particularly dangerous because they grow enormous user bases seemingly overnight, then are agile enough to convert those users into business models that threaten incumbents in multiple markets.
Digital Disruption: Do or Die
With this wave of evolution coming our way, how will enterprises and governments innovate in terms of Customer experience, Workforce Transformation, Mobile Experience, and Product Innovation? And what does this mean for traditional IT models, Security and your workforce?
THERE'S NEVER BEEN A BETTER TIME
Today’s consumers are already deeply immersed in a digital lifestyle. They now expect experiences that are not only convenient, but also highly personalized based on deep knowledge of their likes, dislikes, and even their future plans. Banks understand the digital imperative - the need to provide personalized advice and service that is both scalable and profitable. Many have made important strides with omni-channel investments, particularly in streamlining transactions. The next step of the journey is for banks to evolve the kinds of dynamic, personalized interactions that consumers now demand, and to deliver the right interactions to the right customer segments.
Get 1st hand insights from Industry Experts, Cisco Subject Matter Experts and your Peers across various banks, insurers and stock exchanges across the region:
Panel Discussion - Securing Your Digital Business in Today's Environment - Hosted by Demetris Booth Watch video
Dialogue: Cybercrime - Threats, Effects and How to Outsmart the Hackers? Watch video
Journey Tracks: Banking Innovation
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Today’s cities face a variety of challenges, including job creation, economic growth, environmental sustainability, and social resilience. Given these trends, understanding where we are in the evolution of the Internet is critical to future city-planning processes from Transportation, Education, Healthcare and other Public Services. From a public sector leadership perspective, cities can be viewed as microcosms of the interconnected networks that make up the digital world. For this to happen, however, city leadership must understand how people, process, data, and things - play specific roles, and work together, to enable our future cities and communities.
Get 1st hand insights from Industry Experts, Cisco Subject Matter Experts and your Peers across various Public Sector Agencies, Education Institutions, Healthcare Providers, Transportation Agencies across the region:
Panel Discussion - Securing Your Digital Business in Today's Environment - Hosted by Demetris Booth Watch video
Dialogue: City Connectivity is not Free from Threats
Customer Reference: Embracing IoE to Create a Smart City (Port Hamburg)
Journey Tracks: Digitization Strategy - Enable, Differentiate, Define
Industries are seeing unprecedented levels of automation and supply chain efficiencies as industrial control systems connect to the Internet. The Internet of Things (IoT) will bring even greater acceleration of networking connectivity, in the production process and supply chain, and throughout all business processes. Businesses that respond to these innovations and move toward improved inter-connectivity can become more globally competitive and ultimately lead in their markets
Get 1st hand insights from Industry Experts, Cisco Subject Matter Experts and your Peers across various Oil and Gas, Utilities, Manufacturing and Automotive Companies across the region:
Panel Discussion - Securing Your Digital Business in Today's Environment - Hosted by Demetris Booth Watch video
Industry 4.0: Digitizing the Value Chain (PDF 1)
Dialogue: Out of the Cloud and Into the Fog
Cisco and Rockwell Automation Leading the Way in the Next Industrial Automation
Customer Reference: IoT to Boost Predictive Maintenance and Cultural Change
Journey Tracks: Driving Industrial Revolution
As the President for Cisco in ASEAN, Haji leads a diverse set of countries and leaders and is responsible for owning and accelerating business execution and strategies across Singapore, Malaysia, Brunei, Thailand, Vietnam, Philippines, Indonesia, and the Indochina region. Prior to Cisco, Haji was responsible for all customer and partner segments including Enterprise, Public Sector, Mid-Market and Consumer at Dell across Indonesia, Philippines, Pakistan, Bangladesh and sixteen other developing countries in APAC. Within the same company his previous roles had Product Line Management, Product Marketing and Pricing responsibility for their End User Computing Portfolio in APJ. Further positions held at Dell include Executive Director & GM for APJ Services and Solutions and APJ Chief Marketing Officer. Previously, Haji was Director of Corporate Strategy & Strategic Marketing at Ciena and has held various other senior leadership positions in sales, marketing and product management at Lucent Technologies and Hughes Network Systems. He holds an MBA from Harvard Business School; a Master of Engineering from Cornell University; and Bachelor of Engineering from University of Leeds.
Ross Fowler leads Cisco’s Enterprise Segment and Digital Transformation initiatives across the Asia Pacific and Japan region, as customers seek to capture the opportunities that arise from the digital transformation of their countries, cities and businesses.
Ross’ areas of responsibility include Enterprise & Public Sector Vertical Practices, Digital Transformation Solutions, Large and Transformational Accounts, Large and Complex Deals and IoT Acceleration.
Ross has more than 40 years of technical, business and sales leadership experience in the ICT industry. He has held several key leadership roles over his 12 years in Cisco, most recently as Cisco’s Executive Sponsor for its Lend Lease relationship and the leader of Cisco’s Asia Pacific, Japan and Greater China Enterprise Segment. Prior to those roles, Ross was the worldwide sales leader for
Cisco’s Enterprise Networking and Security business - based in San Jose California, Cisco’s European Service Provider segment leader - based in London, and Cisco’s Australia and New Zealand leader - based in Sydney.
Ross joined Cisco in 2003 from Alcatel, where he was the CEO for its Australia and New Zealand operations.
Ross holds a bachelor’s degree in electrical engineering and an MBA from the University of Technology, Sydney.
As CSO of Ninja Logistics Pte. Ltd., Junxiong (otherwise known as Ox) oversees the overall. strategic direction and business initiatives for South East Asia’s fastest growing logistics solutions company, Ninja Van.
Junxiong initiated Ninja Van’s unique eco-system approach to transforming the last-mile logistics landscape, leveraging its technology backbone to outmaneuver competitors and navigate through the ever-changing E-Commerce landscape.
He joined Ninja Logistics as one of its early employees in January 2015 and has helped shape the company’s vision to provide E-Commerce businesses with technology-based solutions for solving all their delivery needs. Ninja Van now delivers over 15,000 parcels a day for 2,500 clients, and have amassed a fleet of more than 230 vehicles across Southeast Asia.
Prior to Ninja Van, Junxiong worked in investment banking, specialising in mergers & acquisitions advisory for Southeast Asia based businesses and financial sponsors.
Junxiong graduated with Double Bachelors in Accounting & Business Management (Finance) from Singapore Management University.
Rajiv Niles is the Global Director in GE Digital’s Industrial Cyber Security initiative enabled through the acquisition of Wurldtech In 2014, which is headquartered in Vancouver, Canada. Wurldtech is world leader in cyber security solutions, providing security products, testing and certification to customers in the oil & gas, transportation, healthcare and utilities sectors.
In his current role, he is responsible for driving the technical strategy for Wurldtech’s products and certifications, which in turn Helps customers protect critical infrastructure and the Industrial Internet. Cyber security is a key pillar of GE’s Digital Industrial Vision to enable greater asset reliability, lower operating costs, reduce risks and accelerating performance with the Predix Platform and software solutions. Rajiv is a veteran in the IT and IOT arenas with a career spanning over 20 years, with the last decade of those in key leadership positions.
Raphael Zennou heads Content for Lazada. He supervises gathering information for the millions of products available on Lazada platforms and ensures that, for customers, finding the right product on Lazada is as effortless as possible. Prior to joining Lazada, Raphael has worked over 15 years in Asia Pacific and Europe, including Head of Supply Chain at Amazon.fr Sporting goods, Management consulting at McKinsey, ERP Installation for Arkema group.
Leighton is responsible for Intel’s strategic planning, participation and growth of vertical industry solutions in Asia-Pacific and Japan. This includes, Smart-City, Transport, Energy, Health, Telecom, Financial Services, Retail, Education and Supercomputing. The organization runs Vertical Industry Centers of Excellence in Japan, Singapore and India to serve Asia-Pacific enterprise business development teams in country. The organization is responsible for scaling blueprinted solutions through Consulting, SI, ISV and OEM industry vendors.
In his 12 years at Intel, Leighton has held a breadth of roles notably:
Director of Product Marketing & Pricing across PCs, Data Center, Tablets and Software/Services
Technical Advisor to Intel’s Vice President of Sales & Marketing APJ
Director of Intel’s World Ahead Program to connect the World’s next billion people
Outside of work, Leighton is an avid endurance and trail runner ranging from 50 to 250 kms.
Andrew Thomson heads Cisco’s Vertical Practice Group for Asia Pacific & Japan. Andrew leads a team of Enterprise & Public Sector Practice Advisors and Enterprise Architects that are responsible for driving Cisco’s boardroom and policy-maker relevance to help customers accelerate their digital transformation journey.
Andrew has more than 25 years of sales, business development and marketing leadership experience in the ICT, Professional Services and Telco industries. During his time in Asia over the past 10 years he has held a number of leadership positions within Cisco including leading the Enterprise Segment Large & Complex Deals pursuit office across APJ, as well as the Smart City & Urban Transformation Practice (Smart + Connected Communities).
Stephen Dane is Managing Director of Cisco’s Global Security Sales Organization (GSSO) for Asia Pacific & Japan. He is responsible for the growth and profitability of Cisco’s security business in the region, driving Cisco as the No. 1 security partner and advisor to customers and partners.
With more than two decades of expertise in the IT and Telecom industry, Stephen is well-known and experienced in developing security businesses, and in positioning security as integral to the business strategy of all organisations. Stephen has been with Cisco for six years, and was previously the EMEA Vice President for cloud-based web security company ScanSafe, which was acquired by Cisco in December 2009. He was responsible for integrating the ScanSafe business into Cisco, and has since also led the UK Network and Content Security team.
Joshua McCloud is the switching and security Business Development Manager with Cisco's Asia Pacific Enterprise Networking organization. Joshua works across various industry sectors throughout Asia, using architectural approaches to help customers improve operational effectiveness in cyber security. Joshua has worked for over 19 years in the public and private sector environment supporting customers in the US, Europe, Middle East, Africa, and Asia. Joshua has deep expertise in the areas of architectural methodologies and frameworks, cyber security, cloud, IP mobility, and military communications systems.
Aditya Mathur is the Regional Sales Manager, IoT Cloud Sales – India and SE Asia, for Cisco Jasper. In this role, Aditya and his team enable enterprises to transform product businesses to IoT services businesses. Aditya supports service partners across the region and ensures that their enterprise customers are able to seamlessly launch, manage and monetize their IoT businesses on the Cisco Jasper IoT service platform.
With over 15+ years in tech, Aditya has enabled large enterprises in the Americas, Europe, Japan, China, Singapore, Indonesia, and India, in developing profitable revenue streams with new technologies. He has worked extensively in the M2M and Internet-of-Things sector and has experience working with companies and government bodies across a broad range of verticals as they make the transformation to create smart cities and environments. Aditya has a B.Sc. in engineering from Stanford University.
Demetris Booth is responsible for Regional Product Marketing and Evangelism for Cisco Security Solutions in APJC. Through ongoing interactions with customers, partners, and sales team members, Mr. Booth defines product requirements, positioning, go-to-market strategies and evangelism for Cisco’s Cyber Threat Solutions.
Prior to this role, Demetris held Senior Management roles with Juniper Networks’ Mobile Security Solutions team in Asia-Pacific. In this role, Mr. Booth was responsible for Thought Leadership, Go-to-Market Strategies, Business Development, and Strategic Planning.
Prior to Juniper, Demetris was WW Director of Systems Engineering for Web Application Security vendor Teros, Inc., which was acquired by Citrix Systems. Post-Acquisition, Mr. Booth managed the Regional Product Specialist Team in EMEA, developing technical and sales expertise for the Web Application Security products in the region.
As a sixteen-year veteran of the technology industry, Mr. Booth brings a diverse, global perspective, having served in various roles in North America, Europe, and Asia.
In his personal time, Demetris enjoys music (plays Saxophone), cooking, and traveling.
Roy Haroush is a Senior Information Security Consultant with Various IT and Security Certifications.
At Cisco Roy leads Red Team and Penetration Testing projects for enterprises in various business verticals, including the Automotive, Insurance, and Banking industries.
Roy's goals is provide Cisco's clients insight into modern security Threat Modeling by applying offensive security methodology and demonstrating the risk of Advanced Persistent Threat scenarios through the utilization of real world techniques. Prior to Cisco, Roy was a member of Ernst and Young's Hacktics Advanced Security Center, and lead security projects for a diverse client base.
Rob Findlay leads the group wide UX practice at DBS Bank. Prior to this, he was Director of Innovation for BlackBerry Asia Pacific. He began his career in the creative industry, running his own brand and design company. Transitioning to financial services, he led the customer experience for National Australia Bank's direct banking channels, and led a culture change programme at OCBC. He is also the founder of Next Money, a global fintech collaboration platform
David Moskowitz founded Coin Republic in 2014 to help educate the public about Bitcoin and as platform to help people in Singapore buy and sell Bitcoin easily. In July 2015, Coin Republic's brokering arm was acquired by meXBT, a bitcoin exchange and cross border payments platform. David's new startup Attores is providing Smart Contracts as a Service, allowing the easy creation and deployment of Smart Contracts onto blockchains.
Shashank Luthra is a global technology executive with 15 plus years of industry and management consulting experience across functions and geographies. He is a director at Cisco Systems and leads the Digital Transformation Office for ASEAN. The Digital Transformation Office works closely with our key customers as they undertake their digital transformation journeys.
As the head of the Digital Transformation Office, Shashank leads a team that focuses on helping customers drive business outcomes from their investments in innovative technologies. The team helps match customers’ business and technology needs with the appropriate Cisco and partner solutions. The team also focuses on ensuring that the right solution is architected and can be supported by the relevant business case. Shashank is based in Singapore and his team supports customers in multiple verticals across the ASEAN countries. Shashank focuses on Cisco’s Financial Services customers in particular as his area of personal expertise and passion.
Shashank has been at Cisco for 6 years and his previous roles included leading Cisco Consulting Services for ASEAN (and being the leader for the Financial Services Practice for the APJC region), leading business development across APJC for the enterprise verticals (including financial services, retail, manufacturing, oil & gas and mining) and global strategy & planning for the Smart+Connected Communities business and transformational initiatives for Cisco India.
Prior to Cisco, Shashank headed strategy and the office of the COO at WNS Global Services (a top 3 Indian BPO provider). He also spent 10 years at McKinsey & Company leaving as an Associate Partner. During his time at McKinsey, he was part of the Mumbai and Chicago offices serving clients across a variety of industries including financial services, high-tech, telecom and resources across emerging and developed markets. He also co-authored an article in the McKinsey Quarterly: ‘When to make India a manufacturing base’.
Shashank has an MBA from the Indian Institute of Management, Ahmedabad and a BA (Hons) degree in Economics from St. Stephen’s College, Delhi University.
Dave Malik is a Senior Director in Cisco’s Advanced Services organization responsible for developing solution architectures for Financial Services firms. He has over 25 years of experience as an industry professional and 15 of those have been involved with Cisco.
Dave has held several technical positions throughout the career and at Cisco, where his focus is on the Financial Services vertical. He provides consulting services to Cisco’s largest Financial Services clients who include global banks, stock exchanges, proximity hosting providers and ecosystem partners.
Dave’s expertise involves developing strategy and architecture in designing global Data Centers, solutions to support high performance and critical applications in trading floors, digital banking, risk analytics frameworks, scalable cloud based virtualized and microservices environments that drive business outcomes for clients. For the past several years, Dave has been focusing on Software Defined Infrastructure efforts in the industry and how certain approaches can solve key industry challenges. Dave is considered a Trusted Advisor to several executives in the industry, as well as within Cisco, and is very active within industry forums. He also has a direct communication channel into Cisco’s and several partners’ Development Engineering organizations where he provides input for next-gen products and solutions that can be optimized for Financial Services clients.
Dave holds a Bachelor's degree in Computer Science, Master’s degree in Information Systems and several industry leading certifications.
Richard joined DBS Bank in June 2012 as the Group Head of Financial Crime & Security Services. With his team, he is accountable for ensuring DBS has systems and processes in place to identify and prevent anti money laundering, sanctions, fraud and security risk.
Before joining DBS, Richard performed a similar role with the Commonwealth Bank of Australia across 12 years. Richard was also a Detective in Australia’s New South Wales Police Service.
Richard hold a Bachelor of Policing (Investigations), and Graduate Diploma’s in Risk Management & Compliance.
He is a member of MasterCard’s Global and Regional Fraud Advisory Councils, bodies which provide guidance to MasterCard on fraud trends and prevention initiatives. Richard is also Co-Chair of ACAMS Singapore Board.
Dante T. Fuentes is a Certified Public Accountant (CPA), Certified Anti-Money Laundering Specialist (CAMS), Certified Fraud Examiner (CFE), and First Vice President and Chief Compliance Officer of Security Bank Corporation (SBC) with direct oversight on the non-bank financial institutions which are subsidiaries of SBC.
Olaf Krohmann is Director Cisco Security Solutions, APJC. His organization supports customers with Security Solutions to protect their critical assets and to cope with modern Cyber Security Threats. He is also driving new innovations for managing Cyber Security Threats effectively. Prior to this role, Krohmann was responsible for the Borderless Services Group in APJC. With his team he was helping large Enterprise and SP Customers in APJC with consulting, assessment and deployment services for Cisco’ core networking services.
Prior to his current role he was driving Cisco’s technology vision and strategy with the Cisco Briefing Centers and Proof of Concept Labs in APAC. Krohmann has innovated the Briefing, Demo and Proof of Concept Program in APAC significantly and introduce new customer-focused services to the program. In just 18 months 5 New Briefing Centers in APAC have been built to create a new kind of world-class customer experience and presents Cisco products and services to highly qualified prospects and visitors.
Prior to this Krohmann was Systems Engineers Director in North Asia for 2 years and in the same role in Germany for 4 years. He was instrumental in transforming Cisco’s business practices for the System Engineering community in EMEA and APAC.
Olaf Krohmann joined Cisco in 1999, and previously worked with o.tel.o. Communications, Nokia Cable and has been a Teaching Assistant at University of Magdeburg.
Krohmann received his graduate degree in Engineering/Cybernetics from the University of Rostock. He also holds a General Management Diploma of St. Gallen Management Institute. As an accomplished speaker and author, Krohmann has spoken at major technology events worldwide, and his writings include over thirty papers/articles.
Annella Heytens is Vice President and Head of Human Resources for Asia Pacific, Japan and China (APJC) at Cisco Systems, based in Singapore. She has over 20 years’ experience in human resources and business management experience with increasing levels of responsibility in human capital management, financial analysis, and compensation and benefits. Annella holds Master’s degrees from Tufts University and Cornell University.
As part of the APJC Senior Leadership Team, Annella is responsible for over 21,000 Cisco people across 18 locations. She provides overall vision and supports the execution of business strategies and plans through the implementation of people strategies and solutions that support short- and long-term business objectives. She drives organizational performance and business results by optimizing and expanding the capabilities of the workforce as well as designs and implements programs to ensure a high level of employee engagement.
Prior to this role at Cisco, Annella was the Global Services and APJC Compensation and Benefits (C&B) leader based in Bangalore, India. Her past experiences include working at consulting firm Willis Towers Watson (formerly Watson Wyatt) as the Global Head of Research and Innovation Development, located within Global Research and Innovation Services. At Watson Wyatt, she also served as International Practice Leader based in San Francisco, California; Asia Pacific Director of Data Services based in Jakarta, Indonesia; Managing Consultant, Shared Services Center based in Manila, Philippines; and Managing Consultant in Beijing, China. In addition to managing profit and loss statements (P&L) and consultants, she advised on a wide range of C&B issues, including sales and broad-based compensation, executive and stock-based compensation, benefits and retirement, human resources, performance management and human resources technologies. Prior to working for Willis Towers Watson, Annella worked in the areas of finance and IT in the Greater Washington, DC area. She has also had a career in Nutrition and Dietetics.
With more than 15 years of experience in Unified Communications, Contact Center and Collaboration Technologies, Kenneth is well-versed in consultancy, integration, deployment and enabling end-user adoption of end-to-end enterprise voice and video communications and contact center solutions across Asia Pacific. With his knowledge and experience with the business operations required for an integrated communications practice, Kenneth has also worked closely with business process organizations such as outsourced contact centers in delivering top-notch services to their customers and endusers.
In his current role, Kenneth plays a pivotal role in Cisco’s Asia Collaboration Business Unit, by leading and ensuring execution of the Customer Experience & Contact Center strategy across ASEAN. Kenneth is also instrumental in deepening the engagement with focused in enterprise segments of FSI, Industrials, Public Sector and Service Providers, leveraging insights and understanding of enterprise communications trends, developments and deployment for optimal customer user experience.
Alain Boey is responsible for guiding and executing the transformation programme of Bank Simpanan Nasional. A Chartered Accountant by training, Alain has vast experiences in consultancy in the areas of strategy development, process improvement and change management.
Don Shelton joined Cisco Systems in July 2005 as head of Asia Pacific services program development, where he drove the regional implementation of Services Alliances with Cisco’s strategic Global SI partners, and built collaborative models with Consulting and Software partners. This helped established the foundation for the implementation of various Collaborative Services program models. In this role Don also had responsibility for the development of partner ecosystem models for Cisco’s customer-led go to market and transformational accounts.
A leader in the APJ Enterprise Sales organization, Don now heads the APJ Enterprise Solutions Practice, responsible for the deployment of business oriented IT infrastructure offers. Don’s team enables Cisco to deliver technology building blocks upon which customers can achieve targeted business outcomes in the areas of improving Customer Experience and Workforce Experience. This remit includes the development of partner ecosystems aligned to Cisco’s Enterprise Solutions Portfolio.
Based in Kuala Lumpur, Head of Innovation and CIO for International at Maybank. Responsible for raising the bar on Innovation across the Maybank group. Formally a Partner at Accenture, leading Technology Consulting in Malaysia and Infrastructure in South East Asia.
Kenan Yorucu is an Enterprise Architect with 15 years of industry experience in the public and private sector. Kenan currently is the Enterprise and Business Architect in the Digital Transformation Office for the ASEAN region. The Digital Transformation Office works with the regions leading companies to help key decision makers become more competitive through digital transformation, effective business processes and technology deployment.
In his current role Kenan is responsible for leading complex multi-architecture deals in the Public Sector, FSI and Healthcare verticals, where he engages business and IT teams to define and assure outcomes, anchor the business and IT value propositions, develop architectural roadmaps, blueprints and detailed business cases for investment justification.
Mark has over 20 years of experience across Mobility and Security technologies, and joined Cisco in 2001 through the Radiata acquisition where he was the Director of Software Engineering.
As part of Cisco's Wireless Networking Business Unit he was involved in the design and development responsible for such technologies as EAP-FAST (IETF RFC 4851) and Management Frame Protection (802.11w). Prior to his involvement in wireless, Mark focused on Intrusion Detection and the application of Public Key Infrastructure (PKI) to secure networking protocols and services at BBN Technologies.
Through his engineering work, Mark holds 17 patents related to wireless and security. Mark received his Masters of Engineering Science in Electrical Engineering from the University of NSW in Sydney, Australia, and a Bachelor's of Science in Electrical Engineering from Tufts University in Boston, Massachusetts, where he graduated magna cum laude.
Through his engineering work, Mark holds 17 patents related to wireless and security. Mark received his Masters of Engineering Science in Electrical Engineering from the University of NSW in Sydney, Australia, and a Bachelors of Science in Electrical Engineering from Tufts University in Boston, Massachusetts, where he graduated magna cum laude
With over 22 years of experience, he has worked for a number of great companies including Oracle and HP. Alfred is experienced in both Enterprise and Commercials sales and has led various senior roles in technical, consulting and managerial positions. Alfred graduated as an engineer with a research focus in semiconductor electronics and continues to be keen how Information Technology digitizes business today.
Sonia Wedrychowicz joined DBS Bank in February 2015 as Managing Director of the Digital Bank division. She brings immense depth and breadth of consumer banking and commercial banking experience spanning over 20 years. Her scope of responsibilities at DBS include: digital product development and management, UX design, risk and control as well as operational delivery
Between 2012 and 2015, Wedrychowicz was the Country Head of Consumer Bank at Standard Chartered in Malaysia. She was responsible for the strategy, development, and management of the bank's consumer business which included a network of more than 40 branches all over Malaysia, employing over 1,600 people. She also chaired the bank's financial education programme initiative aimed at improving financial literacy, and was part of the bank's Women Initiative Network.
In Cisco Systems, Michael leads the financial services vertical practice for Asia-Pacific, and Japan. In 15+ years, he has advised global, regional, and local financial services institutions on their key strategic agendas and initiatives, ranging from corporate strategy and development, sales & marketing, to business transformation and performance management. Before Cisco, he was in The Boston Consulting Group, ANZ Bank, and UOB. Michael earned his MBA from The Wharton School at the University of Pennsylvania, MSE from The Johns Hopkins University, and BSE from the University of Michigan.
Olivier is a seasoned professional with 20 years of experience in banking technology and entrepreneurship. He is currently the CEO & Co-Founder of Moneythor, a financial technology company headquartered in Singapore developing digital banking & customer analytics software.
Prior to co-founding Moneythor in early 2013, he was Global Solutions Director, Transaction Banking at Misys, one of the leading banking software providers. His role was to manage globally the strategic direction and the successful roll-out of Misys portfolio of front-to-back solutions in the trade & supply chain finance, cash management, payments, financial messaging and digital banking space. Over the past 10 years, he has been a regular speaker, panelist and moderator at global industry events such as the ICC Banking Commission, Exporta, Euromoney and Sibos.
He was previously the Founder & CEO of NEOMAlogic, a company specialised in the development of innovative Internet-based front-end solutions for corporates and banks, where he formulated the strategy for the company and played a major role in its product's ongoing development, sales, marketing and support, until the sale of the company to Misys. Olivier started his career as a Project Manager at BNP Paribas in Europe, North America and Asia, where he was responsible for the Trade Finance back-office system deployed in the bank's international network. He holds a MSc degree in computer science and applied mathematics from ENSIMAG in France. He speaks fluent English, French and Norwegian.
Dominic Scott leads Government Affairs & Strategy for the Asia-Pacific region, reporting directly into Cisco’s global Senior Vice President for Government Affairs.
Over nearly two decades, Dominic has played a major role in building Cisco’s Public Sector business in Asia-Pacific, including leading its regional sales, marketing and business development teams. Dominic has advised governments on ICT, communications and productivity in Greater China, India, Japan, Korea, Australia and ASEAN. Most recently, he was on a special assignment, reporting to Cisco's President for Asia-Pacific, to develop and drive National Engagement Strategies with countries across the region.
In 2011, Dominic created and continues to oversee a group within Cisco focusing on CSR and Social Innovation. Initiatives currently underway address issues related to human capital development, entrepreneurship and community empowerment across Asia-Pacific.
On E-government, Dominic Scott was the designer and moderator of a series of summits in China and India which brought together several hundred senior-level government officials from more than 30 countries. He has appeared on CNN, CNBC and in other print and broadcast media around the region.
Dominic Scott has more than 25 years of Asia-Pacific government and business experience. In addition to 17 years with Cisco, Dominic spent nearly 8 years with the Canadian Foreign Service. His diplomatic postings included Hong Kong, Taipei and shorter-term assignments in Beijing and Shanghai. Outside of Asia-Pacific, Dominic has lived and worked in North America, Europe and the Middle East.
Dominic Scott holds a Bachelor of Arts, First Class Honours, in Asian Studies from McGill University in Canada and has completed further studies at Nanjing Normal University in China and the Chinese University of Hong Kong.
Yao Shih Jih joined ST Electronics (Info-Comm Systems) in 1993.
ST Electronics (Info-Comm Systems) is a wholly owned subsidiary of ST Electronics, a leading Information Communications Technologies (ICT) solutions provider in the Asia-Pacific region. He has more than 18 years of development, engineering, technical/project management experience in communication system solutions for mission critical applications in the defense, law enforcement, command and control, metro train and IoT sectors.
His recent 10 years were also spent on managing business units both in operation and business development. He held various positions including Division Manager and Head of Defense Business. He is currently the Deputy President, overseeing the commercial and international businesses, including “Smart Cities” solutions, and Head of Communications and Security Business.
Within a career spanning over 30 years in IT Systems and Networking, Neale has worked the last 22 years for Cisco Services providing post sales support to customers and partners across the Asia Pacific, Japan and Greater China region. This has ranged from traditional TAC support, development of Cisco certification labs, plus support for critical Customer escalations throughout the region.
Neale’s current role is to contribute to the technical strategy within the business, to champion quality improvements in Cisco products and supportability, sponsor programs for Innovation and Technical Leader development, and importantly continue to take an active role in critical escalations for our Customer and Partners across emerging Technologies.
Hyen Chee joined SMRT Corporation Ltd in February 2014.
As Director of Bus Operations Control and Systems Development, Hyen Chee is primarily responsible for overseeing the Bus Operations Command Centre (BOCC) operations, transport planning and scheduling, as well as project management for SMRT Buses. He is also responsible for systems integration and IT initiatives such as telematics and implementation of LTA CFMS in creating greater efficacy and productivity. He also oversee the development of the first of its kind Integrated Driving and Service Control (iDSC) simulation system and operationalization of the Singapore Bus Training and Evaluation Centre (BTEC) managed by SMRT.
Fuji is the Business Director for the Enterprise Solutions Business Unit at NEC Asia Pacific Pte Ltd. He started his career as a management consultant and has more than a decade experience in consulting, system implementation, project management and sales in several multinational companies. With a multitude of implementation experiences, Fuji has managed over projects ranging from ERP implementations, Business Analytics, Mobility, Telematics and Supply Chain Solutions. His industry experience covers the hi-tech, manufacturing, logistics, wholesale and retail industries. More recently, Fuji is involved in the deployment of NEC technologies to value add to clients in their quest to streamline business processes and enhance productivity.
A graduate from National University of Singapore with a First Class Honours in Computer Science, Fuji is also Certified in Production and Inventory Management (CPIM) and Certified IT Project Manager.
Marcus is the Director for the Education Segment in the Asia Pacific region, responsible for developing customer solutions and market opportunities with key customers in the higher education and school sectors.
He joined Cisco in June 1998 when he started the rollout of the Cisco Networking Academy Program throughout the Asia Pacific region. In the first five years of the program history, the program was offered to more than 1,000 academies in 24 countries and produced over 30,000 student completions, with student enrolment exceeding 85,000 in 2003.
Prior to Cisco, Marcus was the Area Education Manager for South Asia in Novell, and before that a Network Consultant for ASEAN for the Public Sector segment. Prior to Novell, he was the Technical Network Consultant with Singapore’s National Computer Board (now the Infocomm Development Authority of Singapore), assigned to the Inland Revenue Authority of Singapore.
He has also held various positions of Member of Faculty, Head of Computer Center at the Information Communication Institute of Singapore, a strategic joint venture between the National Computer Board and AT&T.
Marcus holds a Bachelor of Engineering Degree in Computer Science and Electronics from Edinburgh University, U.K. Marcus was the Chairman and Chief Judge for the Singapore Worldskills Technical Working Committee for IT-Network Systems Administration category, that has won all 7 world championship since inauguration in 2000 to 2014.
He is a member of the Institute of Technical Education (ITE) Electronics & IT Academic Advisory Committee, member of the Ngee Ann Polytechnic Electronic & Computer Engineering Advisory Committee, External Examiner from 2008-2011, member of Singapore Polytechnic School of Electrical and Electronics Engineering Advisory Committee, member of the Diploma course review committee for 2004 and 2011, and External Examiner for the Temasek Polytechnic School of Informatics and IT.
Jean-Louis Massaut is Director at Cisco, responsible for the Smart Cities Solutions business worldwide. Cisco’s Smart Cities offering helps transform cities into connected communities that can help to realize environmental sustainability, help to realize economic growth and enhance quality of life. Massaut Is based in Dubai. Prior, He in Korea between 2009 and 2012, where he led for Cisco the New Songdo Smart City Program. He was the founding CEO of u.Life Solutions, a joint venture from Gale International, Posco E&C, LG CNS and Cisco.
U.Life Solutions is doing the planning, design, build and operate of Songdo new smart city. Prior to Korea, he was based in Bangalore, India, in the Cisco Globalization Office. He joined Cisco in Dubai, United Arab Emirates, early 2007. Before joining Cisco, Massaut has spent 20 years in the IT industry in several countries, working for international companies in various management roles, including Sales, Customer Service, Strategic Vendor Management and Program Management. Massaut received A master’s degree in Electricity Civil Engineering, with a specialization in telecommunications and microwaves, from University of Louvain, Belgium.
David has over 29 years' experience in the field of Computing and Communications, ranging from Large Systems Computing through Multiprotocol Networking, Mobility and Security technologies. David has been with Cisco for over 20 years, and has broad experience in Engineering, Management and Pre-Sales roles.
Through his engineering work, David is named on a patent submission related to wireless mobility and routing.
As part of Cisco's APJ Government Vertical team, David is engaged with senior business and technology leaders in customer organisations to understand and assist their ICT Strategy, Architecture and roadmaps
Prior to his involvement in the APJ Government Vertical, he focused on Central Government and the Public Sector in Australia, specializing in developing policy, strategy and architecture for next generation of ICT Shared Services. He has also been directly involved in the design and deployment of IP and Multiprotocol networks delivering Collaboration, Computing and other services across Australia to tens of thousands of users.
David is a Member of Institute of Electrical and Electronic Engineers (IEEE) in addition to both the Optical Internetworking Forum (OIF) and the Metropolitan Ethernet Forum (MEF).
With a broad experience in the Transportation market, Barry has been in the industry for over 15 years serving in a variety of roles providing wired and wireless IP communication networks, video, security and life safety systems for Transportation and Public Safety networks. He is an advisor for Singapore Ministry of Transport for driverless vehicle systems and Board Advisor to Prospect Silicon Valley. Some of the authorities Barry has worked with include: Network Rail, Deutsche Bahn, DFW, Port of Hamburg, SFMTA, Transport For London, BNSF, WMATA, AMTRAK, DART, PA Turnpike, and many others.
Within the Vertical Solutions Group, Barry is the Business lead responsible for driving the growth strategy, business planning, thought leadership and solutions designs and validation for all modes of transportation. Barry has been an active member of the American Public Transportation Association, Association of American Railroads Wireless Communications Committee, and the Intelligent Transportation Society of America. Barry is also active in the Transportation Sector Coordinating Council, APTA Security Standards development, and the Committee on Public Safety. He serves as Chair for the Joint Council on Transit Wireless Communications. He
With more than sixteen years of experience in healthcare IT, Dr. Burby brings invaluable expertise to Cisco as its Regional Director for Healthcare in Asia Pacific. Initially working as a surgeon in London and across the UK after graduating from Cambridge, Dr. Burby has gained a keen insight and deep understanding of the multifaceted workflows within healthcare organizations. Combined with his passion for technology in healthcare, Dr. Burby has advised governments and healthcare organizations around their most complex technology challenges specifically on the Digital Hospital, infrastructure-enabled workflow and clinical collaboration. His recent focus has been on the emerging themes of the Internet of Things, Digitisation, Security breach and the transformation of healthcare delivery models through technology. Dr. Burby is a regular speaker at events across the region and has published many articles on healthcare IT. Prior to joining Cisco, Dr. Burby was instrumental in Accenture's Healthcare practice in Europe and Asia
Mirko is developing Cisco's Country Digitisation Acceleration Program for Europe, Middle East, Africa & Russia (EMEAR). His major focus currently is on connecting people & ideas driving Country-specific Initiatives helping Government, Industry & Academia becoming more competitive by leveraging information and communications technologies to transform their businesses. This includes the development of Cisco sales initiatives and solutions which can meet the increasing needs arising within and around the Public Sector market in EMEAR.
Mirko works closely with industry consortiums, standard bodies and government senior leadership councils to develop and shape technology policy. During his tenure at Cisco he has been responsible for the public sector business including driving smart city projects. He has been a key contributor in shaping communication strategies and organisational change to improve service effectiveness and reduce costs for government agencies.
Timothy is currently an innovation leader at DHL’s Asia Pacific Innovation Center where he drives research and development in various supply chain trends and technologies such as analytics, autonomous logistics and 3D printing. Prior to joining DHL, Timothy was with EDBI, the investment arm of the Economic Development Board focused on making strategic investments in Singapore’s key growth industries. He also served as Burger King corporation’s Head of development and financial analytics in Apac.
Chet brings nearly three decades of cross-functional, multi-industry experience, leadership and expertise to his Senior Director role. Chet’s mission leading Cisco’s Global Private Sector Industries Marketing is to accelerate the digital business transformation for customers and prospects within Manufacturing, Energy, Financial Services, Retail, Hospitality, Sports and Entertainment. He is responsible for business strategy, market development and content marketing that bridge IT capabilities with new digital business models and other business-relevant value propositions, employing Cisco’s entire offering portfolio and a global partner ecosystem of industry hardware, software and services alliances.
Before joining Cisco, Chet advanced and contributed for fifteen years as part of the General Electric Company, during which time he served several different business entities at GE with both bottom-line profitability and top-line growth. Starting with GE’s Manufacturing Management Program, Chet progressed from Advanced Manufacturing Engineer and Shop Operations Leader to Engineering Senior Manager, then Product General Manager, and subsequently to executive roles in Business Development, Six Sigma Quality (Master Black Belt), and Global Industry Market Management.
Chet earned a mechanical engineering Bachelor of Science degree summa cum laude from Clemson University and a Master of Science degree from Virginia Tech. He has served on the ODVA standards organization Board of Directors and has led the industry tracks of many of Cisco’s Global Customer Advisory Boards. Having resided in many parts of the United States with his family, Chet has engaged as a community leader and active volunteer-mostly focused on hunger and habitat for the underprivileged-and is an avid USTA tennis player and proactive husband and father. He currently lives in NC with his wife and three daughters.
Martin is responsible for an AP&J responsibility creating an Internet of Things specialist sales organisation driving value and sales into the line of business, operating side of our best customers, high growth strategic priority for Cisco.
Martin has been providing business solutions to the Industries for over Twenty four years with twelve years dedicated to Management Consulting. Results oriented senior Solutions Sales executive with achievements in global business management leadership, Innovative and effective leader, board level experiences and international business development.Martin has over fourteen years experiences in the design, development and implementation of large-scale enterprise-wide systems. He has implemented Cloud, IoT CRM, ERP, Analytics, Big Data and management information systems for numerous leading organizations in Asia Pac & Japan.
Kaleem leads the Global Business Development and Go-To-Market (GTM) for Cisco's IoT Systems Business. Kaleem is responsible for driving the growth of Cisco's IoT Systems and Connectivity products across multiple industry verticals such as Manufacturing, Energy, Transportation and Public Sector. Prior to this Kaleem lead the GTM efforts for Video Acceleration and Lifecycle Services for the Cisco's Collaboration Business. As part of this assignment Kaleem and team successfully migrated over 35,000 customers to latest version of Cisco UCM platform and reversed the trend in the Video business to a double-digit growth. He is a 21-year Cisco veteran and has over 25 years of experience in Networking and Telecommunications Industry and has successfully held various leadership roles in Product Management, Engineering, Technology Marketing, Sales, Business/Market Development, and Business Operations.
Kaleem and his Business Development team were instrumental in taking Cisco's TelePresence Business from startup to $ 1 Billion+ and was part of the leadership team which acquired Tandberg. Post Tandberg Acquisition, Kaleem took on Global Operations role and successfully integrated Tandberg into Cisco.
Jared currently leads Cisco’s strategic alliances in vertical industries and IoT partnerships in APJC. His team focuses on developing vertical industry ecosystems, go-to-market strategies and joint solutions with a portfolio of global partners with the aim of solving customer business challenges via the use of intelligent networks. Jared’s recent accomplishments include growing the portfolio at the fastest ever rate of 70% yoy in the recently concluded fiscal year and developing new partnerships in key markets such as India, Australia and China.
Prior to the current role, Jared was the Director of Business Development for Cisco’s Internet of Everything solutions in the APJ Enterprise Segment. He led a team of domain experts in prioritized industries such as Manufacturing, Energy, Transportation and Cities with a focus on field sales enablement, lighthouse account transformation and co-innovation with global system integrators, ISVs and consulting partners. He’s also done key business transformation roles in developing cloud consortiums for hybrid cloud offers for enterprises and SMB markets.
John Lohmann, Director, Integrated Architecture, Asia Pacific is responsible for business management and marketing of Integrated Architecture products including PLC / PAC controllers, motion control, software, operator interface and condition monitoring.
John has 15 years of experience in industrial automation control sales and marketing. He joined Rockwell Automation in 2000 as part of the global sales training program. He spent 10 years in the sales organization throughout the United States in roles of increasing responsibility. From 2010 - 2013, he held the position of Director, Market Development, Global Solutions and Services. In this role, he was responsible for global commercial marketing for the Global Solutions and Services business units.
He holds a Bachelor of Science degree in Industrial Distribution from Purdue University. John is based in Singapore.
Doug has been a Cisco Employee for over 9 years. He has a previous history in the RFID Space across Asia Pacific. He was instrumental in running a Business Intelligence software company and bringing it to the Asia marketspace. He also has 5 years in the steel and food manufacturing industry. Based in Seattle, WA and is currently the marketing and business development lead with Cisco Systems covering Manufacturing and Energy customers
Young Fong manages ecosystems partners in South East Asia for Cisco Systems. He is born in Singapore and educated in the United States. His qualifications include a Master of Science in Software Engineering (Cum Laude), National University, San Diego, California and a Bachelor of Science in Information and Computer Science from the University of California, Irvine.
With over 25 years experience in both the private and public sector including many years of working experience in Americas and Asia Pacific. Young have been involved in managing small to large-scale projects both overseas and locally. Young's industry experience covers database management, telecom, data centers, wireless, Internet peering point, software analytics, cloud services, smart buildings, automation, smart grid and industrial solutions.
Young was the founding member and the Chairman of Wireless Special Interest Group. He was also the President, Mobile Wireless Chapter and the council board, Infocomm Registry of the Singapore Computer Society.
Nitin Gokhale is the lead architect for Cisco’s APJ Manufacturing vertical practice with a strong focus on solutions and technical architecture. He has over 20 years of experience spanning across Enterprise Architecture, technology consulting, strategic outsourcing services, practice management and business development. His areas of expertise include Enterprise Architectures, IT and OT transformation and solution development across Manufacturing and Oil & Gas industries.
Previous to his role, Nitin was CSA in APJC for Cisco’s Cross Architecture - Customer led group responsible for developing Strategic technology roadmaps, reference architectures, GtM with strategic partners for Manufacturing and Oil & Gas companies covering Corporate ICT and Lines Of Business. Prior to the Industry architect role, Nitin was part of the Emerging Technology and Solution Architecture group developing Smart City Use cases, associated architectures, solution offerings, business and technology architectures and GtM with Strategic Partners. He also developed and delivered Cloud Marketplace and Enterprise Hybrid Cloud strategies and architectures for Cisco strategic partners.
Nitin has also worked at Hewlett Packard and EDS for 17 years holding positions such as Practice Manager - Enterprise Applications - SAP, DC Transformation, Cloud Consulting lead (ASEAN) and Principal Consultant - Transformation Accounts (APJC). Nitin started his career working as an Aircraft Technician as well as System Engineer for OTIS.\
Nitin holds a B.E in Computer Science as well as Electrical Engineering. He also has an Enterprise Architecture (TOGAF) and Service Innovation & Design certification from the National University of Singapore - ISS.
Graham Reynolds is the Head of Technology for Western Australian Iron Ore division in BHP Billiton Iron Ore, located in Perth, Australia. BHP Billiton is one of the world's top producers of iron ore and other major commodities. Graham has a 25+ year tenure with BHP. He started as a Chemical Engineer in Steel, Nickel and Diamonds, mainly in Operations. He moved from Operations to Technology and Projects initially leading Safety, Data Reporting, Global Organizational design and values. More recently, Graham was Project Director for the establishment of the Integrated Remote Operations Centre (IROC for Iron Ore in Perth), Director of Operations for BHP West Africa and more recently, heading up the building of new systems platforms for Iron Ore's Information Systems.
As the Business Manager at OSIsoft Asia since 2012, Tom is responsible for driving sales in Singapore, Cambodia, Laos and Pakistan. He has helped customers in these regions transform their business operations with the PI System, enabling operational intelligence with real-time data. Tom has extensive knowledge of the PI system and its architecture in the Oil & Gas, Power & Utilities and Data Centers industries as he was the APAC field service and sales support engineer for 5 years prior to being promoted to Business Manager.
Tom holds a bachelor's degree in chemical engineering from the University of Queensland, Brisbane