Contents
- Collaboration System Release Notes for Cisco Collaboration Systems Release 10.5(1)
- Overview
- Documentation Changes
- Tested Functionality
- Feature Testing
- Upgrade Paths
- New and Changed Features
- Cisco Unified Communications Manager
- Cisco Business Edition
- Cisco TelePresence Video Communication Server (VCS)
- Cisco TelePresence Video Communications Server Expressway
- Cisco Unified Contact Center Express
- Cisco MediaSense
- Cisco Emergency Responder
- Cisco Unified Attendant Console
- Cisco Unity Connection
- Cisco TelePresence MCU
- Cisco TelePresence
- Cisco Unified IP Phone Support
- Cisco TelePresence System C/SX/EX/MX/Profile Series
- Cisco TelePresence SpeakerTrack 60 Camera
- Cisco Desktop Collaboration Experience DX650
- Cisco Jabber for Android
- Cisco Jabber for iOS
- Cisco Jabber for Mac
- Cisco Jabber for Windows
- Cisco Prime Collaboration
- Cisco Prime License Manager
- Cisco IOS Extended Maintenance Deployment 15.3(3)M3
- System Requirements
- End-of-Sale Components
- Deployment Considerations
- Latest Software Upgrades and Licenses
- Software Version Matrix
- Related Documentation
- System Documentation
- Managed Services Documentation
- Product Documentation
- Limitations and Restrictions
- Important Notes
- SIP Best Effort Early Offer Feature Setting Changes
- Failure to Add Unified CM Cluster for Collaboration Edge with TLS Verify Enabled If Unified CM Shares Certificate
- Inbound SIP IPv6 Calls From CUBE Over UDP Transport
- Secure SIP Trunk Security Profile Considerations
- Call Preservation Not Supported on Cisco VCS in Mobile and Remote Access Deployment
- Cisco TelePresence TC Software Does Not Attempt Re-provision When Clustered Cisco VCS-E Fails
- Show Connection Status Not Updated After Unified Communications Manager Failover for Jabber in Mobile and Remote Access Deployment
- Endpoint Registration Fails When Cisco VCS Control Becomes OOS
- Open Caveats
- Troubleshooting
- Documentation and Service Requests
Collaboration System Release Notes for Cisco Collaboration Systems Release 10.5(1)
Overview
As part of its standard methodology Cisco Systems performs system-wide testing of Cisco Collaboration products to supplement the product-level testing performed on each Collaboration product.
Note
Not all Collaboration System product release versions may be available at the same time. For latest product version availability, see individual product support pages at, Support and Downloads.A major deliverable of the Systems Release and Cisco Collaboration Systems testing is a recommendation of compatible software releases that have been verified by the testing teams. The recommendations are not exclusive and are in addition to interoperability recommendations for each of the individual voice application or voice infrastructure products.
For information about component software releases for Cisco Collaboration Systems Release 10.5(1), see System Requirements. Software compatibility data for all Cisco Collaboration Systems releases, as well as updated compatibility information for this release, is available from the Cisco Collaboration Compatibility Tool at:
http://tools.cisco.com/ITDIT/vtgsca
This document focuses on the collaboration components of Cisco Collaboration Systems testing. Information about contact center components that were tested for Cisco Collaboration Systems is available at: http://cisco.com/go/unified-techinfo.
This document provides release notes for the testing conducted on systems including the following types of components:
Call control components, such as Cisco Unified Communications Manager, Cisco Business Edition, Cisco Unified Communications Manager Express, Cisco Unified Survivable Remote Site Telephony, and Cisco TelePresence Video Communication Server Expressway
Contact center components, such as Cisco Unified Contact Center Express, and Cisco MediaSense
Server applications, such as Cisco Emergency Responder, Cisco Unified Communications Manager IM and Presence Service, and Cisco Unified Attendant Consoles
Conferencing components, such as Cisco WebEx Meetings Server, Cisco TelePresence Management Suite, Cisco TelePresence MCU, Cisco TelePresence Server, and Cisco TelePresence Conductor
Voice mail and unified messaging components, such as Cisco Unity Connection
Devices (Endpoints) components, such as Cisco TelePresence System EX Series, Cisco TelePresence SX20 Quick Set, Cisco TelePresence Precision 60 Camera, Cisco TelePresence SpeakerTrack 60, and Cisco Desktop Collaboration Experience DX600 Series
Server applications component, such as Cisco Jabber for Mac, Cisco Jabber for iOS, Cisco Jabber for Windows, and Cisco Jabber for Android
Network Management component Cisco Prime Collaboration Provisioning, Assurance, and Deployment
Licensing component Cisco Prime License Manager
Communications infrastructure components, such as Unified Communications Virtualization and Cisco Integrated Services Routers
Note
For a more complete description of Collaboration components included in Collaboration Systems Release 10.5(1), see Cisco Collaboration Systems Release Summary Matrix for Collaboration.
Documentation Changes
The following updates have been made to Cisco Collaboration Systems Release 10.5(1) documentation.
Document Date Change Cisco Collaboration System Description Release 10.5(1), System Release Notes for Contact Center: Cisco Collaboration Systems Release 10.5(1) and Collaboration System Release Notes for Cisco Collaboration Systems Release 10.5(1) July 16, 2014 Added product: Cisco Virtualization Experience Media Engine (VXME) for Windows version 9.7 Collaboration System Release Notes for Cisco Collaboration Systems Release 10.5(1) June 24, 2014 Added new Important note about endpoint registration failing when Cisco VCS Control becomes out of service. System Release Notes for Contact Center: Cisco Collaboration Systems Release 10.5(1) and Collaboration System Release Notes for Cisco Collaboration Systems Release 10.5(1) June 13, 2014 Updated Software Matrices and added three new Important Notes System Release Notes for Contact Center: Cisco Collaboration Systems Release 10.5(1) and Collaboration System Release Notes for Cisco Collaboration Systems Release 10.5(1) June 3, 2014 Added Important Note about: Inbound SIP IPv6 Calls From CUBE/SIP Gateway Over UDP Transport Tested Functionality
Feature Testing
The system-wide testing of collaboration functionality for Cisco Collaboration Systems Release 10.5(1) included the following features:
SIP Trunk Best Effort Early Offer
Provisioning of Users’ Rendezvous Collaboration Meeting Rooms
Unity Connection Directory URI Dialing
WebEx Enabled TelePresence in Unified CM Environment
Medianet
Cisco Unified Attendant Console Standard and Advanced
Collaboration Edge with Expressway
IPv6 SIP Line and Trunks
Cisco WebEx Meetings Server
Upgrade Paths
The system-wide functionality testing of Collaboration products for Cisco Collaboration Systems Release 10.5(1) included the following upgrade path:
New and Changed Features
Cisco Collaboration Systems Release 10.5(1) integrates telephony, conferencing (voice and web), and messaging products for enterprise IP customers in a variety of deployment models using SIP and SCCP endpoints over IP networks. The end-to-end system release for enterprise Cisco Collaboration is centered on the latest Unified Communications Manager release.
The following sections provide brief overviews of new and enhanced features, and links to release note documentation, for Cisco Collaboration Systems Release 10.5(1) major components.
Cisco Unified Communications Manager
Cisco Unified Communications Manager Release 10.5(1) includes new features and changes to functionality in the following areas:
Server Certificate Enhancements
Cisco Integrated Services Routers 4451X Series and 4441 Series Gateways
Cisco Standalone Voice Gateways (Cisco VG310, VG320, and VG350 Analog Phone Gateways)
LDAP Directory
Cross-Origin Resource Sharing
Daylight Saving Time Rules
IM and Presence Service Deprecation of Microsoft Exchange Server 2003
IM and Presence Service Deprecation of WebDAV
IM and Presence Service IPv6 Support
IM and Presence Service Multi-Server Certificates
IM and Presence Service Support for Encrypted External Database
JTAPI Support for Single Sign On
New CLI Commands
SAML Single Sign On
SIP Best Effort Early Offer
Support Variable Extension Length and +E.164 for LDAP Directory Numbers
TAPI Support for Single Sign On
Windows 8.1 and Windows Server 2012 R2 Support
WebDialer Single Sign On Support
New Softkey Templates
For detailed information about changes see Release Notes for Cisco Unified Communications Manager, Release 10.5(1).
Cisco Business Edition
Cisco Business Edition 6000
Cisco Business Edition 6000 Software Preload Summaries and application-specific release notes are available at: http://www.cisco.com/c/en/us/support/unified-communications/business-edition-6000/products-release-notes-list.html
Cisco Business Edition 7000
The following applications are typically used together to deliver the core unified communications features of the Cisco Business Edition 7000:The following collaboration applications can also be deployed with the Cisco Business Edition 7000:For additional information, go to Cisco Business Edition 7000 Software Downloads, Release and General Information.
Cisco TelePresence Video Communication Server (VCS)
Cisco TelePresence Video Communication Server (VCS) includes the following new features and changes to functionality:
Microsoft Lync 2013 / H.264 SVC support
Support for standards-based H.264 SVC codecs
Improved performance and scalability
New traversal media port framework
New TURN server port framework
Delegated credential checking for device authentication (SIP only)
Automated protection
Licensing of audio-only SIP traversal calls
TMS Agent functionality removed
Java application removed
TMS Agent functionality removed
Java application removed
VCS supports Active Control (iX Channel passthrough) as supported by Cisco TelePresence Server 3.1 or later and endpoints running TC6.2 or later
VCS has implemented FIPS140-2 compliant features
New VMware installations have a choice of 3 .ova files
ICE messaging support is now configurable at the zone and subzone level
The certificate management pages are now located under Maintenance > Security certificates
For a complete list and detailed information, see Cisco TelePresence Video Communication Server (VCS) Release Notes.
Cisco TelePresence Video Communications Server Expressway
Cisco TelePresence Video Communications Server Expressway (Cisco VCS Expressway) 8.1.1 includes the following new features and changes to functionality:
- Cisco Unified Communications mobile and remote access is a core part of the Cisco Collaboration Edge Architecture. It allows endpoints such as Cisco Jabber to have their registration, call control, provisioning, messaging and presence services provided by Cisco Unified Communications Manager (Unified CM) when the endpoint is not within the enterprise network. The Cisco VCS Expressway provides secure firewall traversal and line-side support for Unified CM registrations.
- You can configure the maximum transmission unit (MTU) for each network interface on the System > IP page.
- The tcpdump facility has been removed from the Diagnostic logging tool.
- Jabber Guest support has been removed (it was previously provided as a feature preview in X8.1). It will be reintroduced in a future release of Expressway software.
For more information about Cisco VCS Expressway features and functionality, see the Cisco TelePresence Video Communication Server (VCS) Data Sheets and Literature at:
Cisco Unified Contact Center Express
Note
This 10.5(1) Contact Center component will be available post Collaboration System Release 10.5(1).For release and information, see Cisco Unified Contact Center Express Release Notes at:
http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-release-notes-list.html
Cisco MediaSense
Note
This 10.5(1) Contact Center component will be available post Collaboration System Release 10.5(1).For more information about features and functionality, see Cisco MediaSense Release Notes at:
http://www.cisco.com/c/en/us/support/customer-collaboration/mediasense/products-release-notes-list.html
Cisco Emergency Responder
Cisco Emergency Responder Release 10.0(2) includes the following new features and changes to functionality:
Cisco Unified Communications Manager Release 10.5
License management through Prime License Manager
Partial tracking and licensing of endpoints
E.164 Dial Plan
SNMPv3 for Location Discovery, including secure SNMP v3 communication to LAN switches and Unified CM
New voice LAN switches
For more information about features and functionality, see Release Notes for Cisco Emergency Responder Release 10.0(2) at:
http://www.cisco.com/en/US/products/sw/voicesw/ps842/prod_release_notes_list.html
Cisco Unified Attendant Console
There are two options in Cisco Unified Attendant Consoles (Cisco UACs), Cisco Unified Attendant Console Standard and Cisco Unified Attendant Console Advanced.
Features
Call control
Built-in corporate directory
Speed dial
Busy lamp field and presence status
Platform upgrade flexibility
For more information about features and functionality, see Cisco Unified Attendant Consoles Release Notes for this release, at:
http://www.cisco.com/en/US/products/ps7282/prod_release_notes_list.html
Cisco Unity Connection
Cisco Unity Connection Release 10.5(1) includes the following new features and functionality:
Support of Directory URI Dialing for Alternate Extensions
Multi-Server Certificate Support for Tomcat
Support for Comet Notifications on Deleted Folder
Support for Microsoft Office 365 Wave 15
Support for NTLMv2
Support for Cross-Origin Resource Sharing (CORS)
Support for Message Waiting Indicator (MWI) for Unity Connection SRSV
SAML SSO Support using OAuth 2.0
Support for Call Handler Owners Using Distribution List
Support for Caller Directory Number Using Live Reply
Support for Comet Notifications over SSL
Significant Changes to Unity Connection Upgrade Process
Utility Updates on the Cisco Unity Tools Website
Virtualization Enhancements
For information about features and functionality, see Release Notes for Cisco Unity Connection Release 10.5(1).
Cisco TelePresence MCU
Cisco TelePresence MCU Series 4.4 (3.67) includes the following new features and changes to functionality:
New security features — 64 character User IDs, tighter password security, mutual authentication, OCSP checks of client certificates, Certificate-based login
Four levels of Persistent calls — Never redial, Redial until connected, Redial on unexpected disconnection, Redial on any disconnection
Video to use by default — Configure a participant to display a different participant's video source by default
Adaptive Gain Control (AGC) on join
Mute outgoing audio or stop outgoing video
Suppress audio during DTMF
Additional QoS functionality
Interface changes — Configurable headers and footers, popup notices when downloading or uploading files, Status pages no longer auto-refresh by default
For information about features and functionality, see Cisco TelePresence MCU Series 4.4 (3.67) Software Maintenance Release Notes.
Cisco TelePresence
Cisco TelePresence Management Suite
Cisco TelePresence Management Suite (Cisco TMS) 10.5(1) includes the following new features and changes to functionality:
New redundancy model
Conference recurrence improvements
Changes to the handling of ongoing and deleted meetings
Recurrence changes on the New Conference page
Conference Diagnostics
Resource availability check on extension
Maximum number of automatic extensions
Allow early join
Installer improvements
Improved support for Unified CM clustering
Replace System GUI and functionality improvements
Improvements to the web interface, text strings, and error messages
Phone book support for Unified CM-registered Cisco TelePresence System TC Series endpoints
Improvements to migration of endpoints from Cisco VCS- to Unified CM-provisioned
Overhaul of the TMS Tools interface
TelePresence Server content port
Scheduling for Cisco TelePresence Server and Cisco TelePresence MCU SIP-trunked to Unified CM
Conference bridge Numeric ID Quantity
TelePresence Server with WebEx Enabled TelePresence
Improved support for TelePresence Server CDRs
Call Detail Record cause codes for endpoints running Cisco TelePresence TC & TE software
Database scanner service
Endpoint description changes
Log updates
Removed the time zone migration tool
Setup/Teardown Option buffers replaced by the early join feature
Removed Discover Non-SNMP Systems
Improvements to the Conference Event log
WebEx Option key requirement removed
Time Zone Migration Tool
Updated hardware requirements and recommendations
Updated configuration templates
TelePresence Conductor scheduling improvements
TelePresence Conductor scheduling limitations
For complete information about features and functionality, see Cisco TelePresence Management Suite 14.4 Software Release Notes.
Cisco TelePresence Conductor
Cisco TelePresence Conductor XC2.3 includes the following new features and changes to functionality:
New Capacity Management API
New Provisioning API
Direct match alias loo
Numeric dialing with Unified CM
Collaboration meeting room information available on the web interface
Increased number of TelePresence Server calls supported
Audio-only quality setting added
Segment switching support
H.264 - SVC signaling passthrough
H.265 passthrough
Encrypted iX passthrough
SIP Remote Party ID (RPID) passthrough
Secure conference configuration passthrough
Certificate management
Usability improvements
For complete information about features and functionality, see Cisco TelePresence Conductor XC2.3 Release Notes.
Cisco TelePresence Management Suite Provisioning Extension
Cisco TelePresence Management Suite Provisioning Extension (Cisco TMSPE) includes the following new features and changes to functionality:
Collaboration Meeting Room
Auto-connected recording devices and other participants
Additional administrative CMR features
Localized User Portal
Favorites
Smart Scheduler improvements
Support for Cisco Unified Communications Manager
Changes to Active Directory and LDAP support
New databases
Customized installation
Updated hardware requirements and recommendations
Improvements to Cisco TMS booking behavior
Changes to software requirements
For complete information about features and functionality, see Cisco TelePresence Management Suite Provisioning Extension Version 1.2 Software Release Notes.
Cisco TelePresence Management Suite Extension for Microsoft Exchange
Cisco TelePresence Management Suite Extension for Microsoft Exchange (Cisco TMSXE) 4.0 includes the following new features and changes to functionality:
Support for Microsoft Exchange 2013
Multiple Client Access Servers and autodiscovery
Mailbox impersonation
Redundancy
Batch import of endpoints and mailboxes
Add and remove mailboxes while Cisco TMSXE is running
Improvements to startup performance and memory usage
Cisco TMSXE Meeting Analyzer
Automatic configuration adjustment for large deployments
Updated hardware requirements and recommendations
Improvements to Cisco TMS booking behavior
Support for adding organizer to blank subjects
Built-in performance monitoring
Logging improvements
Up-to-date system and mailbox information
Support for changing the service user
Display invalid certificate
For complete information about features and functionality, see Cisco TelePresence Management Suite Extension for Microsoft Exchange Version 4.0.
Cisco TelePresence Server
Cisco TelePresence Server includes the following new features and changes to functionality:For detailed information, see Cisco TelePresence Server Release Notes, at http://www.cisco.com/c/en/us/support/conferencing/telepresence-server/products-release-notes-list.html.
Cisco Unified IP Phone Support
Cisco Unified SIP Phone 3905 features
No features have been introduced to the Cisco Unified SIP Phone 3905.
For more information, see the Release Notes at http://www.cisco.com/en/US/products/ps7193/prod_release_notes_list.html.
- Cisco Unified IP Phone 6900 Series features
For more information, see the Release Notes at http://www.cisco.com/en/US/products/ps10326/prod_release_notes_list.html.
For more information, see the Release Notes at http://www.cisco.com/en/US/products/ps13220/prod_release_notes_list.html.
- Cisco Unified IP Phone 7900 Series features
For more information, see Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR4.
Cisco IP Phone 8800 Series
The Cisco IP Phone 8800 Series delivers easy-to-use, highly secure voice communications. Cisco Intelligent Proximity integrates telephony features with your personal mobile devices. Options, including support for Wi-Fi networks and third-party call control, offer added flexibility.
For detailed information about models in this series, see Cisco IP Phone 8800 Series Data Sheets.
- Cisco Unified IP Conference Phone 8831 features
No features have been introduced to the Cisco Unified IP Conference Phone 8831.
For more information about the Cisco Unified IP Conference Phone 8831, see http://www.cisco.com/en/US/products/ps12965/tsd_products_support_series_home.html.
Cisco Unified IP Phones 8941 and 8945 features
Adaptive Bandwidth Management
Bandwidth Management Enhancement
Configurable Volume Autosave
Electronic Hookswitch
E-SRST Service Improvements
Flexible DSCP Marking
Gateway Recording for SIP
Hold or Resume Toggle from Hard Key
Larger Font for Time and Date
Minimum Ring Volume
Peer Firmware Sharing
Remotely Check CTL and ITL File
Ringtone and Wallpaper Customization API
RTCP Always On
Secondary Load Server
Serviceability for SIP Endpoints
Video Through PC
Video UI Enhancement
Visual Voicemail
W360p By Default
Cisco Unified IP Phones 8961, 9951, and 9971 features
Actionable Incoming Call Alert
Call History Display Enhancement for Call Window
Custom Line filters
New Hardware Models
Prompt for Barge
Audio-Only Lock Icon
Configurable DF Bit
CGI CallInfo and LineInfo
Conference and Transfer Enhancement
Configurable Font Size
Hide Softkeys in Full Screen Video Mode
Hold or Resume Toggle from Hard Key
One Button to Access Call History
Unique cBarge Call Instance ID
Cisco IP Manager Assistant Support
Separate Audio and Video Mute
Softkey Template
URI Dialing Enhancement
Assured Services for SIP
Call IDDisplay Consistency for cBarge across Shared Line
CGI ModelInfo
Confidential Access Level
Configurable RTP/SRTP Port Range
Configurable TLS Resumption Timer
CTL and ITL Status Display and Report
E-SRST Service Improvements
FIPS 140-2 Level 1 Compliance
Gateway Recording For SIP
Hide Wi-Fi UI Setting
IPv6
Line State Display Enhancement
RTCP Always On
Separate Video and Audio Port Range configuration
Serviceability for SIP Endpoints
Unified Font Size Enhancement
For more information, see the Release Notes at the http://www.cisco.com/en/US/products/ps10453/prod_release_notes_list.html
For a detailed description of SIP Firmware Release 9.4(1) features and functionality, see Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(1) at:
http://www.cisco.com/en/US/products/ps10453/prod_release_notes_list.html
Cisco TelePresence System C/SX/EX/MX/Profile Series
Cisco TelePresence System C/SX/EX/MX/Profile Series TC (7.1.1) includes the following new features and changes to functionality:
Fix for the open SSL “Heartbleed” issue.
Improved support for Collaboration Edge (Unified CM).
Root account is now disabled permanently.
Added support for more devices.
For SX80 encrypted software is no longer a separate software package but is configured by installing a crypto option key.
Serviceability: Ethernet statistics for codec is now available via touch.
Support for dual registration with SIP and H.323 is removed for SX80 only.
New zoom range for PrecisionHD 1080p4xS2 and PrecisionHD 1080p2.5x
xConfiguration Network 1 VLAN Voice Mode is now default set to Auto.
Feature preview of Cisco Proximity.
For information about features and functionality, see Cisco TelePresence System EX Series Release Notes.
Cisco TelePresence SpeakerTrack 60 Camera
Cisco TelePresence SpeakerTrack 60 Camers includes the following features:
Dual cameras
1080p60, 20x total zoom with no loss of resolution, currently the best image quality in the industry
Wide angle view
Superior adaptability to light condition
Low noise interference for better image
Large zoom range to cover large and advanced scenarios
True 1080p60 video
Next-generation HD video collaboration camera
Professional-grade connectors
Exceptional quality and flexibility
Compatibility with Cisco TelePresence C60, C90, and SX80 codecs
For detailed information, see Cisco TelePresence Precision 60 Camera Software Downloads, Release and General Information.
Cisco Desktop Collaboration Experience DX650
Note
Updates to this component will be available post Collaboration System Release 10.5(1).Features Available with Firmware Release 10.1(1) include:For information about features and functionality, see Release Notes for Cisco Desktop Collaboration Experience DX650, Release 10.1(1).
Cisco Jabber for Android
Cisco Jabber for Android Release 9.6 includes new features and changes to functionality:
Audio and video calling
Instant messaging
Availability status
Meeting escalations
Voice messaging
Simplified configuration
VPN-less access to your collaboration tools when you are outside the office
Service Discovery gives the client the ability to automatically detect and locate services
Expressway Mobile and Remote Access
Configuration URL
Certificate Validation
Secure Phone
URI Dialing
Directory configuration updates
Voicemail configuration updates
Phone services configuration updates
For more information about features and functionality, see Cisco Jabber for Android 9.6 Release Notes.
http://www.cisco.com/c/en/us/support/unified-communications/jabber-android/products-release-notes-list.html
Cisco Jabber for iOS
Cisco Jabber for iOS Release 9.6.1 is the Jabber client with one app and feature set for iPhone and iPad.
The following new features and changes to functionality are available on all iOS devices:
Instant messaging and presence
Voice and video calling
Voice messaging
Meetings integration
Service Discovery automatically detects and locates services
Expressway Mobile and Remote Access
Configuration URL
Certificate Validation
Secure Phone
URI Dialing
Updated UDS Directory Configuration
For detailed information about features and functionality, see Cisco Jabber for iPhone and iPad Release Notes.
Cisco Jabber for Mac
For detailed information about features and functionality, see Cisco Jabber for Mac Release Notes.
Cisco Jabber for Windows
Cisco Jabber for Windows Release 9.7.1 includes the following new features and changes to functionality:
Cisco Jabber for Windows now supports Microsoft Windows 8.1.1
Cisco Jabber for Windows now supports Cisco Unity Connection 10.5
For detailed information about features and functionality, see Cisco Jabber for Windows Release Notes.
Cisco Prime Collaboration
Cisco Prime Collaboration Release 10.5(1) includes the following new features and changes to functionality:
Cisco Prime Collaboration Assurance
Prime Collaboration Analytics
Log Collecting Center and Call Signaling Analyzer
Contact Center Assurance an add-on module
For complete details about Cisco Prime Collaboration Assurance Release 10.5(1) see Cisco Prime Collaboration Release Notes, 10.5
Cisco Prime Collaboration Provisioning
Batch Provisioning
Automatic Service Provisioning
User role page is enhanced to support Service Template Assignment Table to list the templates available for auto-provisioning
Configuring LDAP Server Synchronization
Administration improvements
Support for VG 310 and VG 320
Support for UTF-8 Characters
For Unity Connection 8.0.3 and above versions, during domain synchronization, Email services will be removed and Unified Messaging service will be merged with the corresponding Voicemail account of the user
User Management improvements
For complete details about Cisco Prime Collaboration Provisioning Release 10.5(1) see Cisco Prime Collaboration Release Notes, 10.5.
Cisco Prime Collaboration Deployment
Increased Efficiency for Clusters Containing IM and Presence Service
Option for Secure Transport for Email Notifications
Reuse Sequence from Previous Task
Expanded Unity Connection Support
Expanded Unified Contact Center Express Support
For complete details about Cisco Prime Collaboration Deployment Release 10.5(1) see Release Notes for Cisco Prime Collaboration Deployment, Release 10.5(1)
Cisco Prime License Manager
Cisco Prime License Manager 10.5(1) includes the following new features and changes to functionality:For more information about features and functionality, see Release Notes for Cisco Prime License Manager Release 10.5(1) .
Cisco IOS Extended Maintenance Deployment 15.3(3)M3
For information about features and functionality, go to Cisco IOS 15.3M&T Release Notes http://www.cisco.com/c/en/us/support/ios-nx-os-software/ios-15-3m-t/products-release-notes-list.html.
System Requirements
This section provides information about system requirements for Cisco Collaboration Systems Release 10.5(1).
End-of-Sale Components
The following components have reached end-of-sale (EOS) status but are still supported. Because they may be present in existing customer deployments, they remained installed in the test-bed sites for this Cisco Collaboration Systems release.
Cisco Unified IP Phone 8941, End-of-Sale and End-of-Life Announcement
The EOS date is the last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale. Another process, the end-of-life (EOL) cycle, guides the final business operations associated with the product.
The EOL process consists of a series of technical and business milestones and activities that, when completed, make a product obsolete. After a product becomes obsolete, it is not sold, manufactured, improved, repaired, maintained, or supported.
For information about recommended replacements and a comprehensive list of announcements, see Products & Services End-of-Sale and End-of-Life Products.
For information about specific products, go to Product/Technology Support. Then click End-of-Sale and End-of-Life and select products or technologies from the lists to the right.
Go to End-of-Life Policy for more information about Cisco's EOL policy.
Deployment Considerations
This section lists deployment considerations for Cisco Collaboration Systems Release 10.5(1). Note that not every rebuild is tested as part of the Cisco Collaboration Systems testing. Therefore, additional regression testing in a customer or Cisco-specific certification lab is recommended before deployment.
When deploying Cisco Collaboration Systems in a customer environment, remember the following:
At the minimum, customers should deploy the software release recommended in:
For CSA, customers should use the latest engine and policy release. CSA software is available at:
For other software components, customers should use the most current rebuild of a maintenance release. For IOS, information about the latest releases, including deferral advisories, is available at:
If the recommended release has been deferred to a subsequent release, customers should use the subsequent release.
Before deploying a release, examine the open caveats in the chosen release to determine if any will affect your implementation. Open caveats can be viewed through the Bug Toolkit, located at:
Deploy the chosen release in a lab environment that uses the same product components as the customer's product components before moving to a production environment.
Latest Software Upgrades and Licenses
The following are links to the latest software upgrades for Cisco Collaboration Systems Release 10.5(1) components.
To launch the Product Upgrade Tool, go to:
http://tools.cisco.com/gct/Upgrade/jsp/index.jsp
To download the latest software for all other components, go to:
Software Version Matrix
The following table lists the software release versions of both Cisco and third-party components used in the Cisco Collaboration Systems Release 10.5(1) system test.
Note
You can set up a virtualized environment by running Collaboration applications on a virtual machine on a Unified Computing System (UCS). For additional details, including UCS hardware information and third-party requirements, see:
www.cisco.com/go/uc-virtualized
Note
For current Cisco Collaboration Systems Release 10.5(1) compatible component versions, refer to the Cisco Collaboration Compatibility Tool: http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Note
Product specific compatibility documents provide complete compatibility information between components.
Note
Cisco Hosted Collaboration Solution (Cisco HCS) is a hosted solution that includes various Cisco Collaboration Systems release components. For more information about Cisco HCS see: Cisco Hosted Collaboration Solution and Cisco HCS Product Support.
Table 1 Software Release Versions in Cisco Collaboration Systems Release 10.5(1) for Collaboration Call Control
X15.3(3)M3
or 15.4(1)T1
10.0(1)/IOS
X15.3(3)M3
or 15.4(1)T1
Cisco Business Edition 6000
10.5(1)
Cisco TelePresence Video Communications Server
X8.1.1 or X8.21
Cisco TelePresence Video Communications Server Expressway
X8.1.1 or X8.22
Contact Center 3
Cisco Unified Contact Center Express
10.5(1)
Cisco Unified Contact Center Express Operating System
Bundled with Unified Contact Center Express
Cisco MediaSense
10.5(1)
Server Applications
Cisco Unified Communications Manager IM and Presence Service
10.5(1)
Cisco Emergency Responder
10.0(2)
Cisco Emergency Responder – Cisco IP Telephony Operating System
Bundled with Cisco Emergency Responder
Cisco Unified Attendant Console Standard
10.5(1)
Cisco Unified Attendant Console Advanced
10.5(1)
Conferencing
Cisco TelePresence Server
4.0
Cisco TelePresence MCU
4.5 (1.45)
Cisco TelePresence Conductor
XC2.3
Cisco WebEx Meetings Server
2.0 MR2
Cisco TelePresence Management Suite
14.4
Cisco TelePresence Management Suite Provisioning Extension
1.2
Cisco TelePresence Management Suite Extension for Microsoft Exchange
4.0
Cisco WebEx Meeting Center
T29.6
Voicemail and Unified Messaging
Cisco Unity Express
8.6(6)
Devices (Endpoints)
Cisco IP Phones 7821, 7841, 7861
Firmware 10.1(1)SR1
Cisco Desktop Collaboration Experience DX650
Firmware 10.1(1)
Cisco DX70, DX80
4Firmware 10.2.1
Cisco Unified IP Phones 6921, 6941, 6961, 6945
SIP: Firmware 9.4(1.3)
SCCP: 9.4(1.3)SR1 for 6921, 6941, 6961 and 9.4(1.3) for 6945
Cisco Unified IP Phones 7941G, 7942G, 7945G, 7961G, 7962G, 7965G,7971G-GE, 7975G
Cisco Unified IP Conference Phone 8831
Firmware 9.3(3)
Cisco IP Phones 8841, 8851, 8861
Firmware 10.2.1
Cisco TelePresence System 1000, 1100, 1300 Series
3000 Series
CTS 1.10
Cisco TelePresence System 500-32
Cisco TelePresence System 1300-47
TX 6.1
Cisco TelePresence System EX90 and Cisco TelePresence System EX60
TC 7.1.1
Cisco TelePresence SX20 Quick Set
Cisco TelePresence SX10
Cisco TelePresence SX80
TC 7.1.1
Cisco TelePresence System Profile Series
Cisco TelePresence System Integrator C Series
TC 7.1.1
Cisco TelePresence MX200
Cisco TelePresence MX200 G2
Cisco TelePresence MX300 G2
TC 7.1.1
Cisco TelePresence Precision 60 Camera
TC 7.1.1
Cisco TelePresence SpeakerTrack 60
TC 7.1.1
Client Applications
9.6
Cisco Jabber for Mac
9.6.0
Cisco Jabber for iOS
9.6.1
Cisco Jabber for Windows
9.7.1 MR1
Cisco Virtualization Experience Media Engine for Windows
9.7
Network Management
Cisco Prime Collaboration Assurance
10.5(1)
Cisco Prime Collaboration Deployment
10.5(1)
Licensing
Cisco Prime License Manager
10.5(1)
Communications Infrastructure
VMWare 5.1 U1
Cisco IOS Early Deployment
Cisco 2801, 2811, 2821, 2851, 3825, 3845 Integrated Services Router
15.1(4)M7
Cisco 38xx Gatekeepers
15.1(4)M7
Cisco Integrated Services Router 2900 Series and 3900 Series
Cisco 4451-X Integrated Services Router (ISR)
IOS-XE 3.10S2 or 15.3(3)S2
Cisco SRE 910 Service Module
15.3(3)M3 or 15.4(1)T1
Cisco Unified Border Element Enterprise Edition for Cisco ISR Series
15.3(3)M3 or 15.4(1)T1
Cisco Unified Border Element Enterprise Edition for Cisco ASR 1000 Series
Cisco Catalyst 3750 15.2(2.3.26)E Cisco VG248 1.3(2) Cisco VG350 15.3(3)M3 or 15.4(1)T1 1 X8.2 version will be available post Collaboration Systems Release 10.5(1).2 X8.2 version will be available post Collaboration Systems Release 10.5(1).3 All Contact Center 10.5(1) versions will be available post Collaboration Systems Release 10.5(1).4 Will be available post Collaboration System Release 10.5(1).Related Documentation
System Documentation
For high-level information about the Cisco Collaboration Systems, see Cisco Collaboration Systems Documentation at: http://www.cisco.com/go/unified-techinfo
See this content for additional information about the components tested and links to relevant product documentation for installation and configuration procedures.
The Cisco Collaboration Systems Description provides an overview of Cisco Collaboration Systems. It describes the Cisco Collaboration system-level approach, lists key features of the Cisco Collaboration components, and illustrates the various Cisco Collaboration deployment models.
For additional information about specific hardware recommendations or bills of material for each product, see System Requirements.
Product Documentation
The following table provides links to the main page for documentation on various Cisco Unified Communications components, from which you can navigate to individual documents.
Limitations and Restrictions
If you are a Cisco partner or a registered cisco.com user with a Cisco service contract, you can use the Bug Search to find caveats of any severity for any release. Access the Bug Search at: https://tools.cisco.com/bugsearch/.
Cisco offers a Cisco Notification Service that allows you to set up one or more profiles that enable you to receive email notification of new Field Notices, Product Alerts, or End of Sale information for the products that you select. The Product Alert Tool is available at: http://www.cisco.com/cisco/support/notifications.html.
Note
Not all caveats documented in this section are applicable to the Collaboration system environment or deployment scenarios. They have been included for information purposes only.
Important Notes
This section includes important notes related to the testing of Cisco Collaboration Systems Release 10.5(1) and includes the following issues:
SIP Best Effort Early Offer Feature Setting Changes
To create a SIP trunk that supports early offer, the Early Offer support for voice and video calls field was changed from a check box to drop down option having three values:For more details see Release Notes for Cisco Unified Communications Manager, Release 10.5(1).
Failure to Add Unified CM Cluster for Collaboration Edge with TLS Verify Enabled If Unified CM Shares Certificate
If a Unified Communications Manager cluster is deployed using a multiserver Tomcat certificate, you cannot add the cluster for mobile remote access to a Cisco TelePresence VCS-C/Expressway-C with the TLS verify mode enabled. To add a cluster to the Cisco TelePresence VCS-C/Expressway-C with TLS verify enabled, specify the first node that is mentioned in the Subject Alternative Name (SAN), or change the order of the SAN items making the Unified Communications Manager the first publisher on the SAN list. However, the issue still remains for the IM and Presence Service cluster, and this cluster must be added with TLS verify mode disabled.
Alternatively, you can disable TLS verify mode for both the Unified Communications Manager and IM and Presence Service clusters. This issue is resolved with the release of Cisco TelePresence VCS-C/Expressway-C X8.2.
For details about how to add a Unified Communications Manager cluster to a Cisco TelePresence VCS, see your Cisco TelePresence VCS product documentation.
Inbound SIP IPv6 Calls From CUBE Over UDP Transport
In certain conditions, inbound SIP IPv6 calls from CUBE/SIP Gateway over UDP transport exhibit failures. A workaround for this issue is to change the transport from UDP to TCP in outbound dial-peer of IOS gateway.
For more information, see CsCuo71306.
Secure SIP Trunk Security Profile Considerations
For a Cisco Extension Mobility Cross Cluster (EMCC) solution, a Secure SIP Trunk profile cannot be configured on the special EMCC SIP Trunk. This means that Transport Layer Security (TLS) will not be used to encrypt signaling for any calls that are initiated by the Home cluster to a Visiting cluster Local Route Group or PSTN gateway. For more information, see CSCtw76154.
Call Preservation Not Supported on Cisco VCS in Mobile and Remote Access Deployment
Call preservation does not work when endpoints are registered through the Cisco VCS in a mobile and remote access deployment. If the endpoint loses connectivity to Unified Communications Manager during an active call, the endpoint may not "be aware" that its connection to Unified Communications Manager has gone down, and it does not correctly display that it has entered call preservation mode. For more information, see CSCul67670.
Cisco TelePresence TC Software Does Not Attempt Re-provision When Clustered Cisco VCS-E Fails
Cisco TelePresence TC phones registered using mobile and remote access do not attempt to re-provision when a Cisco VCS-e node in the cluster becomes unreachable. This occurs with the following DNS configuration:
_collab-edge._tls.domain.com SRV record resolves to another hostname -- for example, "vcs-e.domain.com"
"vcs-e.domain.com" has multiple A records which resolve to different IP addresses
To avoid this, each _collab-edge SRV record should point to one unique server. For more information, see CSCui25299.
Show Connection Status Not Updated After Unified Communications Manager Failover for Jabber in Mobile and Remote Access Deployment
When Jabber is registered using mobile and remote access, the "Connection status" window shows connected address as the primary Unified Communications Manager, even after a Unified Communications Manager fail-over has happened and the client is actually registered to the secondary Unified Communications Manager. For more information, see CSCuo89949.
Endpoint Registration Fails When Cisco VCS Control Becomes OOS
A remote endpoint registered to Unified Communications Manager via Mobile and Remote Access may fail to register if a Cisco VCS Control in the cluster is out of service (OOS) (shutdown, or otherwise unreachable). Restart the endpoint, which will cause it to obtain updated information about the available Cisco VCS Control servers, which will not include the one that is out of service. For more information, see CsCup46518.
Open Caveats
The table below lists known caveats, grouped by severity, related to the testing of Collaboration components in Cisco Collaboration Systems Release 10.5(1) and previous releases, which were not resolved at the time this document was written.
For additional information about each defect, click on the linked caveat number in the Identifier column in the following table to access the Bug Toolkit.
Table 3 Open Caveats Presentation channel encryption status is "ON" before BFCP share starts
Oneway video for ICT call from Cisco Jabber to SCCP secure
Touch reboot without any reason
Capset filter for g729 does not work
Ethernet ipv6 address showing wrong prefix length
TSP not getting installed automatically at the time of CUACS installation
User not able to resume double held call through console
Unified reporting shows replication is not established
SX10 tries to register using SIP/TCP even when default transport is TLS
Inbound SIP IPv6 Calls from CUBE over UDP transport exhibit failures
RTMT Alerts for services down even though they are up
Jabber windows Video freezes when Call hold on 9971 via trunked CME
Spurious RTMT unregistered phones alerts (Jira Case# SVC - 693)
SIP call transfer is disabled on TS
Device attempts to upgrade to the build it's already on
TE 4.1.3 does not seem to change the session interval on 422 Server resp
5HS: TC endpoint not re-registering after call preservation mode
A noisy tone when start a voicemail and press hold/resume
Screen flicker while on call
Alpha TC devices unregistered with blank URI fields
Bug 3115 - VPN does not return after system freeze
9971 video starts to tear across the screen irregularly
Call drop during call manager reboot
9971 VPN phones fail VPN phone authentication
Phone contrast is not working as expected
Phone not handle remote-party-id with domain name correctly
RT froze when using VPN over wireless and testing UC video greetings
RT rebooted during webex meeting call
DRFFailure alarms seen even though backup reported success on history
Troubleshooting
For important troubleshooting information, tips, and recommendations related to Cisco Collaboration Systems Release 10.5(1) for collaboration system, see the troubleshooting information at:
http://www.cisco.com/iam/unified/ipt1051/Introduction_to_Troubleshooting.html
Documentation and Service Requests
For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.
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