Initialize the Packaged CCE 2000 Agents Deployment Type
When you sign into Unified CCE Administration for the first time, you are prompted to enter information and credentials for the components in your deployment. Packaged CCE uses this information to configure the components and build the System Inventory.
Note |
After a Packaged CCE deployment is initialized, you cannot switch to another deployment type. |
Note |
The system does not support IP address change. This is applicable for all the Hostname/ IP Address fields. |
Procedure
Step 1 |
Sign into Unified CCE Administration using the Active Directory username (user@domain) and password (https://<IP Address>/cceadmin, where <IP Address> is the address of the Side A Unified CCE AW-HDS-DDS). |
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Step 2 |
On the Deployment page , select a Deployment Type and an Instance from the respective drop-down lists. You must be a member of the Setup security group for the instance you select. Click Next. |
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Step 3 |
On the VM Host page, enter the IP address, Username, and Password for the VMware hosts for Side A and Side B. The VMware hosts are the two servers on which ESXi is installed. The username and password fields are the host login names and passwords configured in ESXi.
Users must have Read and Reboot permissions on the hosts. To enable these permissions in the VMware Host Client, set the following in Manage Permissions:
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Step 4 |
Select the hardware layout type as M3/M4 Tested Reference Configuration or M5 Tested Reference Configuration / Specification Based Configuration and click Next. Packaged CCE validates the hosts in your deployment.
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Step 5 |
On the Credentials page, enter the specified information for each component in your deployment. After entering information for a component, click Next. The system validates the credentials you entered before prompting you for the next component's information.
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Step 6 |
On the Settings page, select the following:
Click Next. See Automated Initialization Tasks for Components for more information. |
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Step 7 |
After the automated initialization tasks complete, click Done. The System Inventory opens. If one of the automated initialization tasks fails, correct the errors and then click Retry. If the retry is successful, the automated initialization continues. For some task failures, all completed tasks must be reverted before the task can be retried. You see a message informing you that the system needs to be reverted to a clean state. Click OK, and then after the system is in a clean state, click Start Over. |
Note |
The System Inventory displays alerts for some machines when it opens after initialization completes and you click Done. These alerts will be cleared after you configure Unified Communications Manager. |
Automated Initialization Tasks for Components
Packaged CCE performs the following tasks during initialization.
Component | Automated Initialization Tasks |
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Unified CCE Rogger |
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Unified CCE PG |
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Unified CCE AW-HDS-DDS |
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Unified Communications Manager |
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Unified Customer Voice Portal |
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Unified Intelligence Center |
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Cisco Finesse |
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