Documentation Guide for Cisco Unified Contact Center Enterprise Release 9.0
Feature guides
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Feature guides

Feature guides

This section lists the feature guides for Cisco Unified Contact Center Enterprise.

Agent Greeting and Whisper Announcement Feature Configuration Guide for Cisco Unified CCE

This document provides an overview of the Agent Greeting and Whisper Announcement feature, and describes how to configure and use these features.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​custcosw/​ps1844/​products_​feature_​guides_​list.html.