Guest

Cisco Unified Intelligence Center

Release Notes for Cisco Unified Intelligence Center, Release 9.1(1)

  • Viewing Options

  • PDF (1.2 MB)
  • Feedback

Introduction

This document introduces the 9.1(1) release of the Cisco Unified Intelligence Center software.

This is a maintenance release that follows the 9.0(2) release in November 2012.

Release 9.1(1) is offered for new deployments and upgrades from Release 8.0(1), 8.0(2), 8.0(3), 8.0(4), 8.5(2), 8.5(3), 8.5(4), 9.0(1), and 9.0(2).

For detailed instructions for installing and upgrading to Cisco Unified Intelligence Center Release 9.1(1), see the Cisco Unified Intelligence Center Installation and Upgrade Guide.

Unified Intelligence Center User Documentation

In addition to the Release Notes and the Reporting Application and Administration online help, a list of all product documentation for Cisco Unified Intelligence Center is available on the Cisco.com website.


Note


If you do not find a document for a specific release, use the document from the previous release. New versions of documents are posted only when the content changes between releases.

New and Changed Information

Lock user accounts automatically after five unsuccessful login attempts

Unified Intelligence Center locks user accounts after five unsuccessful login attempts if users log in to Unified Intelligence Center using the wrong credentials.

Alert the administrator if DRF backup schedule is not configured

Unified Intelligence Center alerts the administrator if the administrator does not have a Disaster Recovery Framework (DRF) backup schedule configured.

Authenticate secured permalink

Unified Intelligence Center supports secured permalink. Permalink authentication ensures that permalink is accessible only after the user is authenticated.

Include variable parameters to the existing permalink

Unified Intelligence Center supports inclusion of variable parameters to the existing permalink.

Show and hide the generated and filter information

Unified Intelligence Center supports showing and hiding the generated and filter information in the report viewer.

Support for HTTPS and HTTP

Unified Intelligence Center supports both HTTPS and HTTP. You can ask the administrator to explicitly enable support for HTTP.

Create new entities and to modify existing entities in a category

Unified Intelligence Center supports creation of new entities and modification of existing entities in a category if you have write permission. Users with only execute permission on any dashboard category, report definition category, and report category can no longer create new entities and cannot modify existing entities within these categories. To create new entities and to modify existing entities, you must have write permission for the corresponding category, which you can request from the administrator.

Access a report through the authorized permalink

Unified Intelligence Center supports access to a report through the authorized permalink. Users without access to a category can now access a report through the authorized permalink if they have execute permission for that report.

Performance optimization in Internet Explorer for loading collection values

Unified Intelligence Center now quickly loads a large number of collection values in Internet Explorer. The browser does not repeatedly prompt you to load more values.

System Requirements

The Hardware and System Software Specification (Bill of Materials) for Cisco Unified Intelligence Center is posted on the Cisco.com website. You can find the Cisco Unified Communications Compatibility Tool for the various Cisco Unified Communications System (UCS) releases at: http://tools.cisco.com/ITDIT/vtgsca/VTGServlet.

Important Notes

Upgrading VMware Tools

This process of upgrading VMware tools is applicable only for Unified Intelligence Center Systems running on Unified Communications System virtualized hardware. VMware Tools are specialized drivers for virtual hardware that are installed in the Unified Communications (UC) applications when they are running in the virtualized environment. The VMware tools version running in the UC application must be in sync with the version of ESXi being used. The methods that the UC applications use to upgrade the VMware Tools are given in the UCS Virtualization Wiki.

Cisco Unified Intelligence Center supports upgrading VMware Tools using the command: utils vmtools upgrade.

To know more about the command syntax, see “Appendix A: Command Line Interface” in the Administration Console User Guide for Cisco Unified Intelligence Center.

Reports for Non-Daylight savings time

In Unified Intelligence Center, if you execute a historical report during the daylight savings time period to get data for a non-daylight savings time period, the report fields will display data that is early by an hour.

For example, if you execute a report on April 12, 2013 with date time filter set from 1:00:00 a.m. to 1:59:59 a.m., December 12, 2012, the report will display information from 12:00:00 a.m. to 12:59:59 a.m. on December 12 2012, that is one hour earlier.

You will notice the same behavior for the entire day when the daylight savings time is set back to the non-daylight savings time period. The reports will have the correct date time range only from the day after that midnight.

Localization

The user interface is localized in the following languages: Simplified and Traditional Chinese, Danish, Dutch, English, European and Canadian French, German, Italian, Japanese, Korean, Polish, Brazilian Portuguese, Russian, Spanish, Swedish, Finnish, Norwegian, and Turkish.

Open Caveats in This Release

The following table lists open caveats in Unified Intelligence Center 10.0(1).



Table 1 Open Caveats for Unified Intelligence Center

Identifier

Severity

Component

Headline

CSCuh55831

4

documentation.srnd

CUIC reports for a Non-DST time period return results with 1 hour off

Identifier

Severity

Component

Headline

CSCuf20670

3

security

Encoding issue with user name starting with 'u' and 'x'

Resolved Caveats in This Release

The following table lists resolved caveats which may cause unexpected behavior in Unified Intelligence Center 9.1(1).



Table 2 Resolved Caveats for Unified Intelligence Center

Identifier

Severity

Component

Headline

CSCua46681

3

oamp

OAMP device control shows CUIC status as UNKNOWN

CSCub96205

2

serviceability

Set Cuic Trace CLI not working in CUIC 9.0(x)

CSCuc50263

3

install

Unable to install COP on CUIC 9.0(1)

CSCuc60161

3

serviceability

COP installation breaks continuously after upgrade is cancelled once.

CSCuc76708

4

charts

Bar graph disappears when larger then range configured

CSCuc87951

6

oamp

Inadequate Account Lockout ::Authentication: Brute Force

CSCuc88665

6

doc

UCCX: CUIC Help Files Reference UCCE

CSCuc90001

4

i18n

JPN: CUIC: English strings on error message of Field Formatting.

CSCuc92766

4

i18n

Jpn: There is a mistranslation of "English (U.K.)" on login page.

CSCuc93151

4

report-manager

ALL-LANG: CUIC: Inconsistent name between field name and error message.

CSCud04974

3

grid

Incorrect error message while validating Grid Field Width

CSCud05027

3

user-management

Unable to validate incorrect and special char DS in VL editor page

CSCud07956

3

report-viewers

CUIC v8.5(4) Permalink report provides Error [10603]

CSCud09846

3

report-viewers

Observed incorrect error msg, if launched report is deleted.

CSCud12122

4

localization

ALL-LANG: CUIS: Disrupted layout in Report Editor

CSCud12285

5

localization

ALL-LANG: CUIS: Hard-coded slash "\" char in button on FR_FR and FR_CA

CSCud19392

3

security

Report "Save As" Fails When User is in Group With Russian Characters.

CSCud19562

3

report-manager

Row was updated or deleted by another transaction

CSCud22231

3

report-manager

StaleObjectStateException when reports are created/modified

CSCud23618

3

export-import

STOCK folder is not read-only. Users allowed to create reports under it

CSCud27099

3

doc

Cuic Collection takes up to 50 characters. But this is missing in the Doc

CSCud27452

3

templates_uccx

CUIC reports shows blank data when TO and From field has 12 to 1 PM

CSCud33365

2

report-viewers

Unable to run Stock Reports

CSCud35355

3

user-management

My Group (Group Name) is garbled if default group has Non English names

CSCud38919

3

doc

Doc impacts of removing CREATE options for entities that have EXEC perm

CSCud42969

3

install

COP doesn't gets installed on build 9.1.1

CSCud42982

3

templates_uccx

Template help is grayed out for online help pointing to "https" URL

CSCud43350

3

report-manager

Unable to Create SQL query based Report Definition in CUIC

CSCud44842

2

datasource_manager

Unable to Save a new datasource

CSCud45597

4

scheduler

Directory path for Scheduler - SFTP requires "/" for Windows SFTP server

CSCud51925

3

report-manager

Values not listed after refresh if the filter value string overlapping

CSCud52139

3

report-manager

Users with EXEC perm on a category should not be allowed to import into it

CSCud52560

4

report-manager

Sometimes two reports share the same default filter id

CSCud53254

3

report-viewers

Found null in SQL query for Anonymous block with parameter type DATE

CSCud58098

3

security

Account Lockout not working for Administrator

CSCud61624

3

report-viewers

Found incorrect error msg in 2-node, if report is deleted from 1-node

CSCud61667

3

doc

"CHANGEME Online Help" is coming as title name for online help's

CSCud73840

3

oamp

RTMT counter doesn't populate in the tool UI

CSCud75118

4

ui_server

ReportsUsersLoggedIn counter leak

CSCud76425

3

export-import

Export of charts fail

CSCud81978

3

templates_icm

Wrong % LogonDuration Summary value for "Agent Not Ready" stock report

CSCud83053

3

i18n

Date Formats for different locales in CUIC

CSCud95817

3

user-management

Unable to modify user profile of a user created in CUIC in double byte

CSCud96640

3

serviceability

Audit Trail report doesn't capture LOGIN operation of LDAP users

CSCud97417

3

security

Rest URL if appended with / or /<str> are working without authentication

CSCue05980

3

report-manager

CUIC Importing Report that already exist causes report to go missing.

CSCue05992

3

user-management

Collections are not getting automatically refreshed at midnight

CSCue07091

3

i18n

User Groups - Duplicate groups error message is not localized

CSCue07347

3

serviceability

RTMT shows incorrect values for few ReportingEngineCounters

CSCue07395

3

dashboards

Secured Permalink from another CUIC doesn't get loaded in CUIC dashboard

CSCue08003

4

ui_server

Views Editor: Links menu not disabled when none selected

CSCue08090

3

report-manager

relative date range feature not coming if display name has extra spaces

CSCue17608

3

security

once logged in http then it will not allow you to login on https

CSCue17643

3

security

Dashboard http secured permalink

CSCue18694

3

data-access-layer

Can't login to CUIC admin page.

CSCue20326

3

report-viewers

Permalink not getting loaded in CUIC

CSCue20925

3

scheduler

Empty Schedule Saved And Fails To Run.

CSCue25539

3

data-access-layer

Permalinks - Memory Leak in CUIC

CSCue26811

3

install

upgrade from 8.5x to 9.x should be possible with ESXi 4.x Version (Max5): 8.5(4)

CSCue32460

6

install

CUIC rpm name update

CSCue32871

6

scheduler

CUIC scheduler runs every time it is edited.

CSCue35428

3

security

Launch report, in next tab open same CUIC, observe error in first CUIC.

CSCue35454

3

security

When login to CUIC, observed filter values instead of CUIC page.

CSCue40638

3

security

IP should not be displayed in the about pop out.

CSCue40645

3

security

Security Editor Add Edit User List with a different User.

CSCue42644

3

export-import

Report Export Does Not Save Drill downs

CSCue48035

3

report-manager

Users with EXEC perm on category should not be allowed Save As to it

CSCue50622

3

report-manager

Report fails to import if it has a drill down

CSCue61384

4

i18n

JPN: CUIC: English string in Field Formatting section

CSCue65883

3

scheduler

CUIC scheduler throws DatasetNot found exception

Bug Search Tool

If you have an account with Cisco.com, you can use the Bug Search tool to find caveats of any severity for any release.

Access the Bug Search tool at https:/​/​www.cisco.com/​cisco/​psn/​bssprt/​bss. Enter the bug identifier in the search box and press return or click Search.

Downloading the Unified Intelligence Center Installation File from the Cisco Website

You can download the installation ISO file and Unified Contact Center Enterprise (UCCE) Stock Templates from the Download Software page on Cisco.com.

Documentation Feedback

You can provide comments about this document by sending email to the following address:

mailto:ccbu_​docfeedback@cisco.com.

We appreciate your comments.